too busy for learning?
TRANSCRIPT
Too Busy for Learning
Too Busy ForLearning?Breaking the “Busy Barrier”
1Too Busy for Learning
Too Busy for Learning
Introducing the Speakers
Too Busy for Learning
Too Busy for Learning
Too Busy ForLearning?Breaking the “Busy Barrier”
3Too Busy for Learning
Too Busy for Learning
Are people really too busy
to learn?
Understanding busy people
What does this mean for L&D?
Today’s Webinar
Too Busy for Learning
94%work above contracted
hours
Bad News – People are Very Busy
13%of workers have a good work / life balance
Institute of Leadership and Management,
July 2014
UK HSE Labour Force Survey, Oct 2015
440kcases a year of
workplace stress
9.9mdays lost in 2014/2015
Workoverload
a main cause
Too Busy for Learning
70%experience stress from
work
MindTools.com, January 2016 (Sample size = 2,303)
Bad News – People are Very Busy
22%of people
“under extreme stress”
American Psychological Association,
January 2012
62%“often defer learning to focus on delivery
issues”
66%of people too busy
to do more learning at work
MindTools.com, January 2016
Too Busy for Learning
Good News – People Want to Learn
97%Managers &
Professionals “Responsible for my own development”
(61.17% (1238) “Strongly Agree”, 36.17% (718) “Agree”, n=2024.)
97%Self-Directed
Learning improves my
business performance
(51.63% (1044) “Strongly Agree”, 45.05% (911) “Agree”, n=2022.)
83%prefer Self-
Directed Learning to Prescribed
learning
(83.11% (1722) Self-Directed, 16.89% (350) Prescribed, n=2022.)
46%use Self-Directed Learning during working hours at
their desks
(45.83% (967), n=2110.)
Too Busy for Learning
MindTools.com, January 2016 (Q7, sample size = 2,069)
Good News – People Want to Learn
Too Busy for Learning
MindTools.com, January 2016 (Q7, sample size = 2,069)
Good News – People Want to Learn
Too Busy for Learning
Good News – They Spend a Lot of Time Learning
MindTools.com, January 2016 (Q6, sample size = 2,156)
Too Busy for Learning
Good News – They Spend a Lot of Time Learning
MindTools.com, January 2016 (Q6, sample size = 2,156)
Too Busy for Learning
MindTools.com, January 2016 (Sample size = 2,141
Good News – This Learning Benefits the Organization
Too Busy for Learning
Too Busy for Learning
This session is about how to do this
There’s a massive opportunity if L&D can help them – in a way that
suits their hyper-busy lives
Too Busy for Learning
People want to learn
Too Busy for Learning
Understanding Busy People
Too Busy for Learning
Too Busy for Learning
Obvious: Always On, Global Business
Too Busy for Learning
Too Busy for Learning
Obvious: Life Outside Work(We all Have Personal Lives…)
Too Busy for Learning
Too Busy for Learning
Busy people (managers and professionals particularly) are often conscientious, putting customer needs ahead
of their own…
“60% admitted the pressure to workextra hours was in part self-inflicted.”
ILM, July 2014.
Self-development quite important, but rarely urgent. Compare this with customer demands!
More Subtle
Too Busy for Learning
Degreed, How the Workforce Learns in 2016, 1/2016;
The Way People Learn is ChangingToday’s Workforce Learns Sometimes AND All The Time
Too Busy for Learning
Conference & trade shows
Instructor-led classes
E-learning courses
Coaching & Mentoring
Live classes (external)
Podcasts & audio booksOnline courses
Live networkingWebinars
Online networks
AppsVideos
Books
Articles & blogsWeb search
Peer/teaminteraction
EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR
L&D
-LED
SELF
-DIR
ECTE
D
Too Busy for Learning
What Does This Mean?When Busy People’s Learning Happens…
Number of Responses
MindTools.com, January 2016 (Q6, sample size = 2,156)
Learning Needs To…
Be Front of Mind…
Fit Needs of Busy People…
Reflect the Way People Are Now Learning…
Meet Corporate Needs as Well…
Too Busy for Learning
Too Busy for Learning
What Does This Mean for L&D?
Too Busy for Learning
1. CEB 20142. Degreed, How the Workforce Learns in 2016, 1/2016
The Way People Learn is Changing
Too Busy for Learning
Our teams are learning differently
While L&D may have previously provided most employee learning, other sources now provide employees with more learning opportunities.
Expectations are changing
We need to acknowledge how people’s expectations have changed in how they should learn – their preference is social & search. 279%
of learning comes from sources outside the learning and development function1
Stop Wasting Your Learning Investments – CEB
What Are We Trying To Avoid?
Too Busy for Learning
We will all benefit from a cultural shift from learning participation to learning productivity.
$5mPer 1,000
Employees
11%Scrap
Learning
Too Busy for Learning
“We define a learning culture as learning that happens anytime,
anywhere, and anyhow. Learning is a mindset and a lifestyle, and for
SAP, it is a key differentiator.”Manette Chadwick, VP & COO,
Learning Center of Excellence and Execution, SAP.
Too Busy for Learning
Source: CEB, More Learning Through Less Learning: Reframing Learning Culture, 7/2014
The best organizations build a culture of productive learning
More Learning Doesn’t Always Mean Better L&D
Too Busy for Learning
OpportunityPersonalize learning
opportunities – don’t just increase available
content.
CapabilityTeach employees how to learn – don't just provide
learning content.
EnvironmentShare ownership of learning
environment– don't just mandate learning.
Too Busy for Learning
Only 31% of organizations report having a culture
of learning.
‘Building a culture of learning’ - ATD 2016
Too Busy for Learning
Too Busy for Learning
Source: Bersin by Deloitte, 2013
Learning Culture
Encourage Reflection
BuildTrust
Demonstrate Learning’s
Value
EnableKnowledge-
Sharing
FormalizeLearning as a
Process
EmpowerEmployees
6 Essential Components of Learning Culture
Too Busy for Learning
Source: Bersin by Deloitte, 2015 Corporate Learning Factbook, 6/2015
(-20%)Less training
via ILT, vILT and e-learning
+30%More learningvia on-the-job experiences
+13%More learning
via collaboration and coaching
+90%More learningvia on-demand
resources
Higher Impact Learning Organizations Deliver . .
Too Busy for Learning
Too Busy for Learning
Finding the Right Information at the Right Time and in the Right Format.
We can’t do that for our employees – we have to enable them to do that for themselves
Curation & Marketing
Too Busy for Learning
• A Global Broadcaster Wanted to Develop a Culture of Productive Learning.
• Prescribed Training Interventions Had Delivered Limited Impact.
• They Shifted Dramatically to a Shared Ownership of a Learning Mindset.
• Individuals Felt More Empowered, Enabled With The Right Knowledge and Engagement Increased Significantly.
An Example – Shared Ownership of a Learning Mindset58 Minutes of Learning
Too Busy for Learning
• Empower Individuals to Take Ownership of Their Development.
• Right Size Resources and Weave Into Their Daily Workflow & Personalized Development Interventions.
• We Have Seen at Least a 2x Increase to Individual Engagement.
• Increased Value from Learning Investments.
An Example – Empower Individuals in L&D's New RoleLearning as an Individual Role
Too Busy for Learning
Too Busy for Learning
1. People are motivated to learn. They’re just hyper-busy.
2. Traditional approaches don’t work well for busy people. They need a much faster and more flexible way of learning.
3. Busy people want to be in control. Share control and trust them.
4. Understand where they are, online and offline. Market vigorously to them, so that learning is at the front of their minds.
5. Make content easy to find, easy to access, and enjoyable, in small chunks of time.
Key Take Aways
Sign up for a demo today and discover how Mind Tools can help you engage and inspire your busy learners.
US - +1 866-610-1106UK - 0800 464 0892
https://www.mindtools.com/corporate/
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Too Busy for Learning