TOOLS AREN’T JUST ABOUT TECH

Applying the Open Decision Framework to DevOps

Rebecca FernandezPrincipal Employment Branding + Communications Specialist

Jen KriegerChief Agile Architect, Products & Technologies

Rebecca @ruhbehka Jen @mrry5502

EVER HAD THIS THOUGHT?

“If they only understood…”

Rebecca @ruhbehka Jen @mrry5503

HOW ABOUT THIS ONE?

“If I had only known…”

Rebecca @ruhbehka Jen @mrry5504

There is a better way.

(We call it the Open Decision Framework. You can find it on GitHub.)

Rebecca @ruhbehka Jen @mrry5505

OPEN SOURCE PRINCIPLESThe Open Decision Framework applies them to decision-making and project management

Release early + oftenContinuous shared improvement

MeritocracyLetting the best ideas win

Open exchangeFreely sharing ideas and info

ParticipationEveryone has a voice (not a vote)

CommunityWe can do more together

Rebecca @ruhbehka Jen @mrry5506

LEAD WITH TRANSPARENCY

And identify any parts of the process that cannot be open

Roadmap, research, progress, milestones, difficult trade-offs,

business requirements...

PUBLISH YOUR WORK AS YOU GO

And manage expectations along the way

SET EXPECTATIONS UPFRONT

OPEN EXCHANGETips from the Open Decision Framework

Rebecca @ruhbehka Jen @mrry5507

ENGAGE CUSTOMERS + STAKEHOLDERS EARLY AND OFTENEspecially those who may disagree

MAKE IT SAFE TO VOICE CONCERNSAnd remain open to new ideas and perspectives

BE SPECIFIC ABOUT WHAT FEEDBACK YOU’RE LOOKING FORAnd who is making the decisions

PARTICIPATIONTips from the Open Decision Framework

Rebecca @ruhbehka Jen @mrry5508

PUBLISH PROGRESS OPENLY

Encourage people to help you see things you’ve missed

Highlight changes made in response to feedback

SHOW HOW FEEDBACK IS SHAPING THE PROJECT

Help people make sense of the work you’re doing

REITERATE REQUIREMENTS + CONSTRAINTS

RELEASE EARLY, RELEASE OFTENTips from the Open Decision Framework

Rebecca @ruhbehka Jen @mrry5509

IF A SUGGESTION ISN’T FEASIBLE, EXPLAIN WHYPoint back to your business requirements and constraints

MERITOCRACYTips from the Open Decision Framework

Rebecca @ruhbehka Jen @mrry55010

ACTIVATE YOUR AMBASSADORSEquip the community to help you promote your project and clear up misinformation

COMMUNITYTips from the Open Decision Framework

Rebecca @ruhbehka Jen @mrry55011

Download the Open Decision Framework (and remix it for your organization!)

Watch the video on how one Red Hat team used the same principles to make the DevOps

transformation

LEARN MOREWhere to go from here

THANK YOU

Rebecca Fernandez: @ruhbehka

Jen Krieger: @mrry550