top 10 use cases of alfresco
DESCRIPTION
Alfresco based enterprise solutions aimed at solving business needs of enterprise content management. This highlights how CIGNEX Datamatics has helped clients across various industries in developing Alfresco based various enterprise solutions such as Knowledge Management Portal, Staffing Workflow Solution, Invoice Approval, Research Portal, Web Brand Portal, Contracts Management, and more.TRANSCRIPT
Top 10 Use Cases of Alfresco to Enhance your IT Ecosystem
April 4, 2013
Joe TongPartner Marketing - Alfresco
Harish RamachandranVP – Global Presales & Co-Founder CIGNEX Datamatics
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Alfresco Overview
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Alfresco - Overview
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Alfresco is now the largest open source content management company in the world
Founded in 2005, with offices in London & Atlanta
Over 3 million community downloads
250+ global channel partners
2,500 customers in 55 countries, including…
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Alfresco - Overview
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The Alfresco Platform
Document ManagementCapture, share & retain corporate content, including
documents, video, images & graphics files
Records ManagementEnsure governance, compliance and retention of
company or government records
Web Content ServicesAuthor, collaborate & publish to Drupal, Liferay,
JBoss Portal or your custom web app
Enterprise CollaborationCreate, share, collaborate, iterate & discuss content.
Then publish to social channels.
Open Source PlatformBuild content-rich apps and websites using RESTful
APIs or Java & open standards like CMIS & JSR 168
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Use Case #1
Travel & Hospitality – Hospitality Portals for 7 Hotel Brands
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Hospitality Portals for 7 Hotel Brands
• Challenges Faced– Improve Revenue Per Available Room (RevPAR)
– Emotional connection with guests
– Lead time for making offers to customers/channel partners
• Solution Highlights– Integration with Document Management & Web Content
Management
– Content repository, search & access
– Flexible architecture, data security, multi-lingual & multi-currency support
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Use Case #2
Gaming Company – WCM & DAM Solution
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Gaming Company – WCM & DAM Solution
• Challenges Faced– No single data source for effective marketing and up-selling programs,
– Duplication of the games assets on various sites high infrastructure costs for hosting them
– Time consuming process for content approval, ratings and legal check
– Maintaining security and stability of digital asset fleet
• Solution Highlights– Rich CMS with ease of integration to external applications
– Unified Consumer Database (UCD) for various targeted marketing campaigns
– Legal Risk elimination and content filtering based on user’s age
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Use Case #3
Confectionary Company – Sales & Marketing Portal
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Confectionary Company – Sales & Marketing Portal
• Challenges Faced– Clients’ R&D department used SAP RPM which lacked collaborative
features
– Absence of workflow functionalities
– Difficulty in managing access rights
– Decentralized content leading to higher maintenance and overheads
• Solution Highlights– Integrated collaborative research portal
– Custom slide viewer
– Easy document & metadata search
– Workflow, access rights, content & page management
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Use Case #4
Online University – Learning Management System
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Online University – Learning Management System
• Challenges Faced– Disparate content platforms across business units
• Lost opportunity of content reusability• High maintenance cost due to proprietary and home grown systems• Convert disparate formats to the PDF, Doc etc.
– Interoperability with rich user interface
• Solution Highlights– Specialized content and content transformation workflow with rules
and actions
– Automatic version control, Inline preview, Live page editing & scheduling
– SEO, Multi-tier search
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Use Case #5
Insurance Sector - Knowledge Management Portal
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Insurance Sector - Knowledge Management Portal
• Challenges Faced– No centralized application for managing business documents internally
leading to challenges like• Low productivity• High manual operations • Low security and high vulnerability during processing
• Solution Highlights– Integrated collaborative Knowledge Management Portal by integrating
Alfresco• Document Approval Workflow
– Document tagging with Advanced search– Drag n drop – Browser plugin to upload content from web
• User Permission, Security & Administration– LDAP authentication– External users registration workflow
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Use Case #6
County Portal for Citizens
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County Portal for Citizens
• Challenges Faced– High cost of license (AMC) and maintenance of the portal
– Upgrades were time consuming and complex• Low efficiency• Poor speed of rolling out changes / information to citizens
• Solution Highlights– Custom migration tool automating 98%+ of content / data migration
– Integration with external systems including SAP, Filenet, Elavon Payment gateway and Recware
– Single Sign On (SSO) and in-line editing of Alfresco web content from portal interface
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Use Case #7
Semiconductor Company – WCM/CMS Portal
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Semiconductor Company – WCM/CMS Portal
• Challenges Faced– Absence of a workflow functionality
– Multisite data centers causing high cost structure
– Content publish transmission was manually and time comsuming
• Solution Highlights– Integrating legacy systems with the Alfresco CMS
– Roll out new CMS features such as:• Import/Export metadata in spreadsheet• Akamai cache purge in deployment• Advance search for WCM
– Migration of all the applications and data, on an as-is basis from Documentum to Alfresco WCM by using our Migration Toolkit
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Use Case #8
Healthcare Company – Staffing Workflow Solution
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Healthcare Company – Staffing Workflow Solution
• Challenges Faced– Poor operational efficiency & productivity due to semi-automated
system• Ineffective cross checking of credentials or miscommunication among
various team members / users
– Expensive – high cost of license and maintenance
• Solution Highlights– Smooth migration from proprietary DM (Imscan) to Alfresco ECM with
increased functionalities
– Integration with – 3rd party App (ViewOne Pro) / RightFax for fax data
– Improved Security – SSO through LDAP authentication / Access rights control
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Use Case #9
Auto Parts Company – Contract Management Solution
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Alfresco based Contract Management Solution
• Challenges Faced– No centralized application/solution for managing business agreements
leading to challenges such as• Low productivity• High manual operations• Low security
• Solution Highlights– Contract Approval Workflow
• Contract drafting, Advanced search• Drag n drop contract creation and Bulk upload for legacy contract
– User Permission, Security & Administration• LDAP authentication for internal users and Secure login for external users• Role based login statistics• Multi-level security for contract approval
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Use Case #10
Medical Company – Drupal & Alfresco WCM Solution
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• Challenges Faced– Site performance while data sync & import
– Content mapping among the different domains
• Solution Highlights– Integration with Document Management & Web Content Management
– Content repository, search & access
– Flexible architecture, data security, multi domain -central admin support
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Medical Company – Drupal & Alfresco WCM Solution