top 5 use cases for sales and

Top 5 Use Cases for Sales and Use Tax Automation in Microsoft Dynamics®

Ron Eiken, Nicole Tilton and Jessica Kraisinger

Agenda

▪ CCH® SureTax®

▪ Correct Tax Rate Assignment

▪ Economic Nexus

▪ Exemptions

▪ Reporting

▪ Sales Tax Returns Filing

TaxNA.WoltersKluwer.com/SalesTax 3

CCH SureTax Platform: The Experience

▪ Single platform built in a modular design:

▪ CCH® SureTax® Calc

▪ CCH® SureTax® Rates and Rules

▪ CCH® SureTax® Exemption CertificateManagement

▪ CCH® SureTax® Returns

▪ CCH® SureTax® Views


CCH SureTax Platform: The Content

▪ Only single platform that can provide a trueend-to-end solution that services all industriesunder one solution:

▪ Telecom

▪ Energy

▪ Cannabis

▪ Construction

▪ Retail

▪ Food/Restaurant/Grocery

▪ Manufacturing


Problem: Correct Tax Rate Assignment

▪ Setup and maintenance of tax area codes across 12,000+ taxing jurisdictions

▪ Setup and maintenance of item tax groups for taxability rules

▪ Appropriate tax area code sourcing to customer addresses


Solution: Correct Tax Rate Assignment

▪ CCH SureTax is a cloud-based platform where all sales tax rates and taxability rules are maintained automatically by our Wolters Kluwer research team

▪ CCH SureTax includes an address validation component that validates customer addresses and uses geospacial technology to identify tax jurisdiction sourcing


Problem: Economic Nexus

▪ Due to 2018 Wayfair ruling by the Supreme Court, the rules have changed

▪ Economic nexus is now bigger than physical nexus

▪ Additional Form of Nexus

▪ Transactions (Items sold in a state)

▪ Financial (sales in a state)

▪ Cookie

▪ Click-through

▪ Affiliates


Solution: Economic Nexus

▪ CCH SureTax contains the economic thresholds for all states

▪ CCH SureTax is synchronized in real-time with all transactions even non-nexus state transactions for increased continuity and visibility

▪ CCH SureTax can be configured to provide email notifications when these thresholds are close to being met

▪ Access to geographical views to monitor your nexus by state


Problem: Sales Tax Exemptions

▪ Sales tax exemptions are a “Hot Button” for auditors

▪ Companies need to be able to store and track exemptions for individual customers

▪ Should only exempt transactions when an exemption certificate is on file

▪ Companies need a way to validate certificates to ensure correct exemption application


Solution: Sales Tax Exemptions

▪ One system of truth for certificate management

▪ Ensure compliance and proper tax determination by providing a view into cert expirations, customer information and certification validation

▪ Provides a means for easily working with auditors via reporting capabilities by state, customer and transaction level information


Correct Tax Rate Assignment in Microsoft Dynamics


Problem: Reporting

▪ Companies need good reporting for sales and use tax for several reasons;

▪ To file accurate returns

▪ For Audit Defense

▪ Respond to customer inquiries

▪ Disparate systems

▪ Business Decisions

▪ Dynamics Business Central has reporting but it may not be enough


Solution: Reporting

▪ CCH SureTax Views provides accurate, granular and on demand reporting for sales and use tax

▪ Truly one place to get the information you need to do returns, make decisions, and defend an audit

▪ The ability to slice and dice the data to provide the information your business needs

▪ Comprehensive reporting from all systems connected to SureTax including; ERP, ECommerce, PoS, etc…


Problem: Sales Tax Returns Filings

▪ Choosing the right form

▪ Including filing frequency and industry specific taxes

▪ Entering the right data

▪ Including deductions and other considerations

▪ Meeting the due date

▪ Sales and use tax return due dates vary by jurisdiction

▪ Deadlines for filing are defined differently by different states

▪ Filing the return


Solution: Sales Tax Returns Filings

▪ Choosing the right form

▪ During the setup process for CCH Sure Returns we will work to ensure that you are filing using the correct forms

▪ Entering the right data

▪ If you are using CCH SureTax for Calculations that information will flow right into CCH Sure Returns — if not, you can upload other reporting into CCH Sure Returns

▪ Meeting the due date

▪ CCH Sure Returns has signature ready returns or fully managed returns, all to ensure that your returns are done accurately and on time

▪ Filing the return

▪ CCH Sure Returns ensures that your returns are done accurately and on time


Correct Tax Rate Assignment in Microsoft Dynamics


Keep Tax in Mind

▪ New ERP Deployments

▪ Due to Wayfair more companies than ever before are having to collect sales tax in multiple states — chances are you may need our help

▪ Upgrades

▪ Upgrading to Microsoft Dynamics® 365 you will need to reinstall your tax engine — this is a great time to assess current solutions

▪ Business Expansion

▪ Has your business model expanded to include e-commerce, new products, or new distribution channels?


How We Can Help

▪ On-demand tax expert access

▪ Sales and use tax filing support

▪ System implementation and configuration support

▪ Address validation

▪ Custom taxability research

▪ Nexus determination

▪ Tax workshops

▪ Technical guidance for integrating with CCH SureTax


Where to Find Us

▪ Website: TaxNA.WoltersKluwer.com

▪ Microsoft Dynamics® Communities

▪ Sponsor — AXUG, NAVUG and GPUG


We Are Here to Help

Nicole TiltonMicrosoft Partner Manager (West)[email protected]

Jessica KraisingerMicrosoft Partner Manager (East) [email protected]


Top 5 Use Cases for Sales and Use Tax Automation in Microsoft Dynamics®

Ron Eiken, Nicole Tilton and Jessica Kraisinger

top 5 use cases for sales and

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