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Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com Plus Guest Star: Chris Goward WiderFunnel Marketing Inc. ©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved. Admin Note: Attendees will get a copy of these slides + an on-demand mp3 via email.

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Page 1: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

Top 7 Lead Gen Form A/B Tests:How to use A/B tests to increase form fills

Presented live July 15, 2010Featuring Natalie Myers Senior Reporter, WhichTestWon.com

Plus Guest Star: Chris GowardWiderFunnel Marketing Inc.

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

Admin Note:Attendees will get a copy of these slides + an on-demand mp3 via email.

Page 2: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

-> ‘Best Practices,’ standard Web design templates, and marketer’s “gut” often FAIL tests.

-> Optimized forms can have a 25% conversion rate lift (or more).

-> Testing can generate better quality leads – not just more conversions.

“Untested lead generation landing pages and forms are guaranteed to be leaving money on the table.”

-Chris Goward CEO, WiderFunnel

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

Why Bother Testing Lead Gen Forms?

Page 3: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

Remove These Now! (doesn’t require testing)

Clear Form

Reset Cancel

Page 4: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

RelevanceClarity

AnxietyDistraction

Urgency

WhichTestWon.comAnalyze with the WiderFunnel LIFT Model(Tips and recommendations have limited value!)

© 2007-2010 WiderFunnel Marketing Inc.

Page 5: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

#1. Form Headline Copy

Page 6: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

#2. Call to Action Buttons

Page 7: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

#3. Embedded Form vs. Button

Page 8: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

#4. One Page vs. Multiple Page Forms

Page 9: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

#5. Dynamic Forms

Page 10: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

#6. Email Opt-in Form Fields

Page 11: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

#7. Field Labels

Page 12: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

7 More Suggested Form Tests1. Wording of form questions2. Multiple response channels (phone and form)3. Single vs. multi-column form 4. Required vs. non-required fields 5. Benefit copy next to the form6. Button above the fold7. (Readable) Offer thumbnails

Anne’s Favorite Forms Book: Web Form Design: Filling in the

Blanks by Luke Wroblewski

Page 13: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

1. If possible, measure beyond the “Submit”

2. Make sure you get enough traffic for conclusive results

3. Always use Controlled testing and NOT the “before and after” method

4. Don’t test other pages in the funnel at the same time (unless you’re an expert)

WhichTestWon.com

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

4 Form-Testing Ground Rules:

Page 14: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

Live Attendee Page Evaluation….

WhichTestWon.com

©2010 WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

Page 15: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

WhichTestWon.com

©2010 WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

Page 16: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

Free Offer for Webinar Attendees!

Get a free, private evaluation ofyour own form or landing page:

Sign up now at:http://whichtestwon.com/widerfunnel/lp.html

* Limited to sites with 20k+ traffic per month

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.

WhichTestWon.com

Page 17: Top 7 Lead Gen Form A/B Tests: How to use A/B tests to increase form fills Presented live July 15, 2010 Featuring Natalie Myers Senior Reporter, WhichTestWon.com

Thank you

Contact Chris Goward, Co-Founder, WiderFunnel: Email: [email protected] Twitter: @ChrisGoward Phone: 604.569.0897 Contact Natalie Myers, Senior Reporter, WhichTestWon.com:

Email: [email protected] Twitter: @WhichTestWon

Phone: 401.619.4995

©2010, WhichTestWon.com a division of Anne Holland Ventures Inc. All rights reserved.