top considerations for global employee volunteering & pro bono engagement - february 2014 vm bpn

Going Global: Top Considerations for Global Employee Volunteering

& Pro Bono Engagement

Michelle Langley Program Leader

Dow Sustainability Corps

Global Disaster Relief

STEM

Daniel Elliott Key Client Manager

PYXERA Global

Panelists: Facilitator:

Vicky Hush Vice President,

Engagement & Strategic Partnerships

VolunteerMatch

Lauren Wagner Sr. Manager, Engagement

VolunteerMatch

@Lauren_Lynn2

How To Ask Questions

• Type questions into the box on the

right side of the your screen

• Submit via Twitter to

@VM_Solutions using “#VMbpn”

• We will pose questions at the end of

the presentation

• A copy of the slides will be circulated

after the event

2

Going Global: Top Considerations for Global Employee Volunteering

& Pro Bono Engagement

Michelle Langley Program Leader

Dow Sustainability Corps

Global Disaster Relief

STEM

Daniel Elliott Key Client Manager

PYXERA Global

Panelists: Facilitator:

Vicky Hush Vice President,

Engagement & Strategic Partnerships

VolunteerMatch

Lauren Wagner Sr. Manager, Engagement

VolunteerMatch

@Lauren_Lynn2

to enrich lives and livelihoods worldwide, inclusively and sustainably.

To reinvent how public, private and social interests converge to address global challenges.

A culture of sustained collaboration that improves lives and communities worldwide.

We have fielded more than 1000 corporate employees on ICV assignments.

ICV programs have taken place in 25 countries on five continents.

We have partnered with 18 corporate clients to implement ICV programs.

We have implemented projects supporting over 630 local clients including 80 governmental institutions.

http://learn.volunteermatch.org/2012annualreport

Who We Are

Who We Are

19-Feb-14 http://learn.volunteermatch.org/2012annualreport

http://blogs.volunteermatch.org/volunteeringiscsr/2013/01/28/mapping-the-dna-of-effective-

employee-volunteer-programs/

Global Employee Engagement: Source: VolunteerMatch Client Insights Survey

83%

13%

3.7%

Composition of a Typical Employee Volunteer Program

Traditional Volunteering

Skilled Volunteering

Pro Bono Volunteering

Micro Volunteering (<1%)



9%

20%

34%

37%

0% 5% 10% 15% 20% 25% 30% 35% 40%

US/Canada Only

HQ Only

US Only

International

Frequency of Inclusion in a Program

Em

plo

yee T

yp

e

Levels of Employee Eligibility for EVP Participation by Location




1%

1%

5%

5%

8%

8%

9%

15%

20%

20%

21%

56%

89%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Francisees

US/ Canada Only

HQ Only

Retail

Other

Retirees

Warehouse/ Manufacturing

Interns/Nonpaid

US Only

Contractors

International

Part Time

Full Time

Frequency of Inclusion in All Types of Recognition Programs

Em

plo

yee T

yp

e

How Often Employee Types are Included in EVP Recognition/Incentive Programs


http://cecp.co/research/benchmarking-reports/giving-in-numbers.html

Program Components Source: Giving in Numbers 2013, CECP

Non-Cash Giving is Growing Source: Giving in Numbers 2013, CECP

http://cecp.co/research/benchmarking-reports/giving-in-numbers.html

Giving in Numbers

With declining revenues in

2008 and 2009, companies

explored new ways to invest

in communities strategically

with non-cash resources such

as medicine, merchandise, or

professional volunteer

services.

“

• Non-cash giving accounted

for more than 95% of the

total aggregate giving

increase from 2007 to

2012.

• 60% of companies with

employee volunteer

programs offered both

domestic and international

programs.

• After product donations,

companies are focusing on

pro bono services.

Regional and cultural

perspective

Flexibility

Employee Champions

Strategic Partnerships

Skills-based & Pro-bono

Key Considerations

Employee Development

Employee Satisfaction

& Retention

Enhanced Employee Recruitment

Product Innovation

New Market Opportunity

Improved Customer Relations

Local Impact

Public Relations &

Goodwill

Global Brand

Reputation

CSR/Corp. Citizenship

2

A skills-based employee engagement program for Dow employees/retirees

DSC matches interested and capable employees with NGOs, social entrepreneurs, and government agencies that need support for sustainable development projects.

DSC provides talent and expertise, product and technology support, and philanthropy to organizations focused on providing sustainable solutions to ongoing challenges.

A holistic approach to volunteerism.

Employee skills address a particular challenge based on Dow’s megatrends and core global challenges.

Skills - Supply chain, logistics, purchasing, I/T, marketing, finance, accounting, M&E, R&D, legal, public affairs, etc.

Megatrends - Agricultural, Consumer & Lifestyle, Energy, Infrastructure & Transportation

Global Challenges - water, housing, education, agriculture, climate & environment, public health & sanitation

Employees may be deployed for several days to 3-4 months.

Assignments may be performed virtually, on site at the NGO, or both.

Employees are expected to deliver results.

3

Communities

Non-governmental organizations

International non-profit aid groups

Governments

Dow

Creates engaged, motivated employees who have life-changing experiences while doing good! Dow people experience personal and professional development. Participants gain a better understanding of world problems and business opportunities while developing leadership skills and other capabilities.

4

April 7 & 8

2,400+ participants from over 52 countries 800 projects in over 34 countries $56M value

Triple Benefit: Community Impact Leadership Development Understanding of Growth Markets

*IBM Survey of CSC participants and managers

• A three-month international corporate volunteer program

• Pairs the best minds from Merck with host organizations for meaningful and systematic improvements in health service delivery for people in greatest need

• Build the capacity of local NGOs and NPOs working in global public health, especially maternal health

Host organizations are chosen based on need rather than location

Buy-in and time dedication from senior leadership within the organization

Have identified a critical, unmet need that can be shaped into a Scope of Work

• Organizational Development

• Marketing & Communications

• Human Resources

• Finance

• Cross-functional teams of high performing Merck employees

• Globally diverse

• Typically have 10 years of experience working with Merck

• Emerging leaders with strong teamwork skills

• Enthusiastic & motivated about the opportunity

• Business Development

• Strategic Planning

• Lab experience

• Medicinal Chemistry

Plan ahead and be flexible

Leverage the expertise of social sector partners

Prioritize volunteer safety

Commit to long-term sustainability

In emerging and frontier economies, operations are often more complicated than that of established markets.

Because of this dynamism, advanced planning is critical.

At the same time, the ability for a corporation and its leadership to be flexible - and to instill these traits in employees - should the situation change is also important.

From a corporation’s perspective, there are relatively few institutions that have the infrastructure on the ground to identify the most pressing needs.

NGO partners provide insight into the business problems facing host clients as well as the local context.

*PYXERA GLOBAL 2013 ICV Benchmarking Study

*PYXERA GLOBAL 2013 ICV Benchmarking Study

Q: If you ask volunteers to participate in a training and/or orientation course, what topics are covered?

100%

95%

84%

84%

84%

63%

58%

47%

47%

42%

42%

32%

Safety and security

Cross-cultural attitudes or behavior

Country specific information

Program policies and procedures

Logistics

Media and communications

CSR

Business operations in the country…

Civil society/NGO sector

Consulting skills

Other

International development issues

Developing strong partnerships with organizations with a local presence ensures lasting impact.

Build on core business capabilities and CSR themes to ensure relevance.

Develop solutions for the local context.

1

Remain flexible

Leverage local relationships

and partnerships

Assess, Evolve and Repeat

Keep in Mind… Distinctions of Global Employee Engagement Programs

Q&A

2

• Type questions into the box on the

right side of the your screen

• Submit via Twitter to

@VM_Solutions using “#VMbpn”

Stay Informed

Blog: www.VolunteeringIsCSR.org

Twitter: @VM_Solutions

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3

Lessons From the Field: Employee Volunteer Managers’ Top Tips for Success

Wednesday March 19th, 2014

10 a.m. – 11 a.m. PT (1-2 p.m. ET)

Register here: https://www1.gotomeeting.com/register/960422656

Featuring:

Erin Dieterich NetSuite

Kate Wetzel JetBlue

Alex Price ADT

Jessica Johnson Prometheus Real Estate Group

Save the Date – March 19th

https://www1.gotomeeting.com/register/960422656