Top Emerging IT Trends inBanking Sector

After many data breaches in the year 2014, it’s no surprise that risk management and cybersecurity top the list in 2015. However, after years of recovery, banks are gradually turning their attention to growth and innovation.

Top Emerging trends are:

For Sustainable growth, Innovation is critical

of bank executives feel that innovation is important

of bank executives plan to upgrade their IT infrastructure to cut cost and improve efficiency

37%

87%

Bank executives feel that their biggest business risk is data security

Bank executives feel that cyber security is their biggest concern

Better risk management and cyber security start with IT investment

29%

27%

The future is not about mobile; it’s about mobility

of bank executives feel that mobile payment is their main focus from IT investment perspective.

of customers use internet banking

More than 60% of customers are using mobile banking this year.

Use mobile to check their balance

Use device to make payment

37%

90%

93% 60%

Customer experience rules IT investment

Bank executives feel that customer-centric business model is crucial for growth

Bank executives feel that simplifying core technology platform will improve customer experience

of bank executives state that improving the customer experience is one of their organization’s top three priorities in the next two years.

of bank executives believe that delivering a great customer experience is critical to theirbusiness advantage & results.

33%

93 %

97 %

www.cmsitservices.com

44%

60.8%