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Document Title: TSM-Workshop Report 3 Top-management Awareness Workshop Date: 17-19 June 2014 Place: Amman/Jordan

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Page 1: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

Document Title: TSM-Workshop Report 3

Top-management Awareness

Workshop

Date: 17-19 June 2014

Place: Amman/Jordan

Page 2: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Background

Plants managers have the overall responsibility for all processes in their water or wastewater

treatment plants. Their duties and activities must be performed in accordance with local legal

provisions, official requirements and safety regulations, as well as the generally recognized

technical rules. It is not always easy to keep an overview of all these rules and regulations

while managing the plants in a way that is technically correct and economically efficient. For

that reason Water Utilities and Water companies must have at their disposal the proper

personnel and organizational procedures in addition to the correct equipment to guarantee a

supply of drinking water that is reliable, sustainable and of impeccable quality, and

furthermore the safe collection, treatment and disposal of wastewater.

This project TSM-Arab (Technical Sustainable Management) aims to help improve the

implementation of TSM- process in the Mediterranean region through Improving the

Operation and Maintenance of water and waste water facilities and the implementation of a

plant certification system. The Quality management system Task Force advocacy

Mechanism works to adopt Quality Management Systems in Management & Operation &

Maintenance in ACWUA Utility Members in the Middle East and North Africa (MENA).TSM-

Arab Project targets in particular the following countries: Egypt, Palestine, Yemen, Algeria,

Jordan and Tunisia. So two pilot projects are planned to be in Jordan and in Tunisia for TSM-

Arab Application.

Top- Management Awareness Workshop -Amman

On behalf of ACWUA and GIZ; Eng. Khaldon Khashman (Secretary General of ACWUA) and

Mustafa Nasereddin (Programs director ACWUA) opened the Top-Management Awareness

Workshop which was held on 17-19 June at Le Royal Hotel in Amman-Jordan in the field of

Page 3: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Technical sustainable management and highlighted the important meeting with the Top-

management Staff of Water Utilities in Jordan (Miyahuna Company, Aqaba Water Company

and Yarmouk Water Company) to discuss the possibility of TSM-Arab requirements

application in Jordan Water Utilities: Drink Water Treatment Plants and Waste Water

Treatments Plants in Jordan to be ,hopefully, the first successful pilot project in the MENA

region.

In the context of the ACWUA WANT program, financed by the German Federal Ministry for

Economic Cooperation and Development (BMZ), GIZ cooperates with ACWUA in developing

the TSM (Technical Sustainable Management) certification process to enable the utilities in

Arab water sector to comply with national and International standards in Operation and

Maintenance (O&M). This way the companies will learn how to systematically identify deficits

in their organization, technical performance and management. They will also be able to

eliminate weak points and operate the plants following the local legal provisions and

technical standards.

Workshop Attendance:

Attendance of Quality Management-Task Force Group of TSM-Arab Project

Remarks

Members Technical Task Force Group of Quality management System

Nr.

Country

Head of TSM (Egypt) Inspection department – HCWW &TSM-Arab Chairman.

Eng. Mohamed Maged 1

Egypt

TSM-Expert& External Advisor GIZ-Egypt

Eng. Fayez Badr 2

Head of Quality department at Reference lab - HCWW

Dr. Mohamed Shaltout 3

Head of the Water Facilities Support department – HCWW.

Eng. Amr Adel 4

Head of Nubarya Production general department-Alex. Water Company

Eng. Gewida Ali 5

Technical & capacity Building Expert/ TSM-Project-Coordinator/ ACWUA

Dr. Noama Shareef 6

Jordan Manager Quality Control-Miyahuna Eng. Majda al Zou'bi 7

Laboratory & Quality manager Aqaba Water Company/ Jordan

Eng. Ziad Al-Taani 8

Sana'a Water and Sanitation Local Corp (S.W.L.C)

Eng. Ameen al Maweri 9

Yemen

Palestinian Union of Water Service Providers

Dr. Eyad Yaqob 10

Palestine

Page 4: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Attendance of Top -Management Attendance from Jordan Water Utilities

TSM-Arab Stakeholders are:

ACWUA Secretariat (Support)

HCWW-Egypt, Training section

GIZ -ACWUA WANT and GIZ Egypt (Technical support)

DWA (Technical Support)

TSM Task Force Group (applying the TSM-Project-Activities)

The Top-Management Awareness Workshop was moderated by Dr. Noama Shareef/

ACWUA and she started the Workshop by presenting the TSM-Arab Topics as the following:

TSM-Arab project Aims

Structure of TSM-Arab Task Force Group

The role of TSM-Stakeholders

TSM-Arab Target Countries in the MENA Region

Members of the Technical Working Group/Task Force Group

Remarks

Members of Top-Management Water Utilities -Jordan

Nr.

Water Utilities- Jordan

Manager of production management and quality\Miyahona

Eng. Haitham Al-Kilani 1

Miyahuna

Manager of treatment department \Miyahona

Eng. Ali Goran 2

Manager of Zara - Ma'in Water Treatment Plant.

Eng. Ibrahim Ghandour 3

Manager of operation management Water treatment plants

Eng. Maen Bawab 4

Wastewater treatment Plants Manager

Eng. Mohamed al Charabeshah 5

General Manager for Aqaba water Company

Eng. Naem Saleh 6

Aqaba Water Wastewater treatment Plants Manager in Aqaba Water Company

Eng. Mohammad Mahameed 7

General Manager for Yarmouk water Company

Eng. Mohamed El-Rababeah 8 Yarmouk

Water

Water treatment plants director of Yarmouk water company

Eng. Asem El Bataeinah 9

Secretary General of ACWUA/ Amman-Jordan

Eng. Khaldon Khashman 10

ACWUA Director of Programs ACWUA Amman-Jordan

Eng. Mustafa Nasereddin 11

Page 5: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

TSM-Arab Application/pilot projects

Work is achieved till now by TSM-Arab Task Force Group

Expected TSM-Arab Impacts

It was planned for the Meeting day with the Top-Management Staff of Water Utilities in

Jordan (Miyahuna Company, Aqaba Water Company and Yarmouk Water Company) to give

them an idea about the TSM-Applications and its benefits via the Experian’s of Egyptian

Team in this field.

The following Experts presented several presentations as follow:

Eng Fayez from GIZ consultant-Egypt presented condensed Training course on Egyptian

experience on TSM-Egypt and focused the following procedures:

History of TSM Egypt, purpose, difference between TSM Germany and TSM Egypt

and background

Application steps, existing and future application area, output, lessons learned and

certification impact on the facilities performance

Actual case studies on impact of TSM Certificate on reduction of energy (energy

saving) in some Egyptian Water/Wastewater treatment Plants as impact of

certification of two facilities as the following: The first Water Treatment Plant saved

11% of the electrical bill (2000€/month) without investment money, while the second

one saved the fine of peak load which was 50.000€ and power factor fine with pay

back of the investment in 3.3 year

The following Topics were presented by Eng. M. Maged Chairman of TSM-Arab and Head of

TSM-Egypt Inspector Office by Holding Company of Water and Wastewater (HCWW-Cairo):

Definition of Technical Sustainable Management (TSM)

Establishment of TSM(Egypt)

Institutional framework of TSM(Egypt)

TSM(Egypt) Inspection department and Qualifying the inspectors

TSM(Egypt) Inspection and Verification inspection

Benefits of TSM certification system

The presentations above were very important to present the TSM Certification System to

show the benefits of TSM- Application at the water treatment plants and Waste water

Page 6: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

treatment plants and to discuss direct with the decision makers from Water Utilities in Jordan

about more details.

Both of Eng. Amr Adel (Head of the Water Facilities Support department – HCWW-Cairo)

and Eng. Gewida (Head of Nubarya Production general department – Alexandria Water

Company) presented the TSM requirements applying in the area of (O&M) and show the

applying Impact on National Scale. While Dr. M. Shaltout (Head of Quality department at

Reference lab – HCWW-Cairo) presented TSMARAB requirement of QA/QC.

A successful case study in Alexandria Water Company was prepared by Eng. Gewida to

include challenges and benefits of applying TSM-Egypt at Mariot Water treatment Plant in

Alexandria Water Company. It is useful here to see more details about it just to have ideas

about TMS-requirement application process as motivation for the new water Utilities please

see the Annex 1 (the Benefits of applying TSM-EGYPT (Technical Sustainable Management)

Program in Mariot Water Treatment Plant)

WTP-Zai site Visit:

TSM-Arab project aims to apply the TSM-requirements in tow target countries (Jordan and

Tunis). For the Jordan pilot project it was useful to visit some of WTPs and WWTPs.

Some information about the WTPs and WWTPs in Jordan was collected by ACWUA

Coordinator. This was discussed with the leading team from QMS TF-Group to build the

suggestions list of Water Treatment plants and waste Water treatment plants which is close

to the check list prepared to choose the subtitle Water facility as a pilot project in Jordan

according to the Project Time and Budget.

For this reason Noama & Fayez visited some plants at the previous time in Amman, the WTP

Zai in Salt-Amman can be suggested as a pilot project in Jordan, they suggested to do one

day site visit for the Technical Group of TF-Group just to make a Gab analysis for this WTP

and to show how it is cols to the TSM-Certification as Example.

So it was very interesting part of our Workshop to visit Zai Water treatment plant (one of the

WTP of Miyahuna Utility). Just to have an idea about WTP Situation and the possibility to get

Page 7: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

The TSM-Certification according to the project time and Budget and to show that to the Top-

management in other Water Utilities in Jordan an example about that, may they can support

us in their Utilities later. Then to ask Miyahunia for their Agreement and support in case Zai

WTP is ready to be a pilot project for TSM-Arab Certification.

Purpose of the visit:

Site tour to Develop gap analysis to identify the needs to qualify on TSM ARAB-certification System (see draft of gap analysis report Annex 2&3)

Preliminary onsite training on TSM ARAB requirement through visit of a) Central and plant lab, b) Intake (to be completed from plant brochure) c) Poster pump station no 1 d) ZAI Plant Units

Page 8: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Basic data of Zai Water Treatment Plant

Description of Plant parts: Zai Plant consists of two paralleled treatment plants with same

capacity (125000 cubic meters per day) for each, and with a total planning capacity reaches

(250000 cubic meters per day). (Water Authority/LEMA).

The administrations staff is consisting of the following departments:

Department of Operation and Treatment, consists of 34 technician and engineer

Department of Quality Control, consists of 20 technician and engineer

Department of Maintenance, consists of 22 technician and engineer

Unit of Administration and Supportive Services consists of 24 employees.

As for the administrational and organizational aspect as well as assurance of work

continuance round the day shift system has been adopted for the workers in the operation

and treatment division, where each shift consists of five technicians from different

specializations headed by specialized chemical engineer.

Page 9: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

The sources of Raw water Feeding Zai Treatment Plant

Water of Yarmouk River-Surface forms 40%

Tiberias Lake- surface forms 35%

Mukheiba Wells- groundwater form 17%

The waters are gathered in king Abdullah Canal in the north as they run (70km) within the lift

pumping station no. (1), and it forms 8%. (Water Authority/LEMA)

Page 10: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Lift Pumping Stations:

The raw water is pumped to the Treatment plant through five stations, with the possibility of

observing the processes of operation by the computer through the (Logging System), also its

possible to run the stations locally where every station is provided with a private control unit

(Water Authority/LEMA).

Quality Supervisor/Labs

The laboratories of water Production and Quality Directorate are considered the central

laboratories of LEMA Co., in which physical, bacterial and microbiological processing is done

for the samples which are collected from different areas in order to get acquainted with the

water quality and to be sure of its compliance with the specifications of the Jordanian potable

water, through implementing the following supervisory programs:

Supervisory programs:

Includes the water entering into the distribution net, main reservoirs, pumping stations,

posters, citizens tap and groundwater.

Page 11: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Operational programs:

Includes sources of the raw surface water as well as different sites during the treatment

operations.

The station is supplied with three laboratories to know the quality of the Water entering and

coming out of them, as they are supplied with the most developed equipment and qualified

high level staff. The three laboratories are: (operations laboratory, Quality laboratory, Deir

Alla Laboratory)

Due to the importance that the company’s administration pay to maintain on high level of

quality Standard in making the tests it set up a quality system for its laboratories to comply

the requirements of ISO (17025) and standards that Jordan adopts. The targets of the quality

system applied in the quality and operations laboratories.

Stages of Treatment in WTP Zai:

The water is subjected to physical and chemical purification stages in order to reach the high

quality specification as in the above figure

Page 12: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Physical Stages:

(Rapid mixing, Flocculation, Sedimentation, Filtration, Filter Back Wash System) Chemical Stages

Coagulation

Filter Aids

Purifying the Water from Color, taste, smell, Organic substance and tiny organisms existing in it by using Chlorine Dioxide (CLO2), Pulverized Activated Carbon (PAC), potassium Permanganate (KMnO2), Ferric Sulfate (FeSO4), Chlorine (CL2).

Preliminary assessment of the visit

The infrastructure of the plant is good and worth to be certified in the life time of phase one of the program

The investment cost expected to be limited

Staff experience is good and interest to be certified

The main finding was focused on safety considerations, communication between lab data and operation, administration documents and storing system (to be completed )

Workshop attendant’s feedback:

All of the Workshop- attendants were appreciate to develop QMS and epically

Technical sustainable Management (TSM) in the Arabic countries under ACWUA

umbrella

All of the Workshop-attendants were interested and requested to participate in the

first phase

Aqaba and Yarmouk Water Utilities in Jordan requested the experts to hold similar

visit to assist their redness for certification

Good discussions and reaction with the experts and Top-management Staff from the

Water Utilizes in Jordan (Miyahuna, Aqaba water and yarmouck Water) to the last

minute of the workshop

Aqaba Water Company suggested to introduce one of the WWTP through

presentation during the next day

Members of QMS TF were (Yemen and Palestine) interest to apply soon the TSM

ARAB requirements

Page 13: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Dr. M. Shaltout clarified some QA/QC requirement’s which was very interesting for

the attendants

It was a useful communication about QA/QC of ZAI lab direct with the Technical Staff

at Zai WTP about necessary communication between operation staff and Lab Staff.

To be completed by Eng.amr and Eng. Gewida….(amr submitted some templates as

a guide lines for them

Aqaba Wastewater plant manager, Eng M. Mahamid was very interested in the TSM-

Process and at the next day, he presented AQABA WWTP basic data. He also asked

for more information, Data, successful case studies, statistical analysis for the impact

of applying the TSM certificate to encourage the utilities in Arab countries in this

TSM-Arab Certification program.

Top-management awareness Workshop Recommendation

Task Force Group of Quality management System (QMS-TF) will develop selection

criteria for the future inspectors and trainers to be accredit by ACWUA

OMS-TF Group recommends accrediting the certification by regional accreditation

body and to support ACWUA for this Process.

QMS-TF Group will develop an institutional frame work for TSM-Arab certification

System.

QMS-TF Group will develop a proposal for ACWUA to establish QMS technical

working group to sustain the TSM-Arab technical working group.

It has agreed, at Mr. Khashman (Secretary General of ACWUA) during the meeting

with him at the last workshop day, that ACWUA will recommend to nominate QMS-TF

Group members to attend the next ACWUA -TOT in the countries member in

ACWUA.

QMS-TF Group recommends developing Tool Kits for training of TSM-Arab

inspectors and TSM-Arab trainers.

Page 14: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

QMS-TF Group will develop TSM-Arab concept papers to (marketing, promotion and

impact)

QMS-TF Group will cooperate with Public Awareness Task Force Group to highlight

the TSM-Arab project and the updated achievement.

Due to the positive response of three Jordanian utilities and due to the preliminary

discussion with the decision makers, we recommend to start an action plan to

prepare more facilities for TSMarab certification.

QMS-TF Group recommended the WTP Zai as pilot project because it is close to

TSM-Arab requirements and it is suitable to be the pilot project according to the TSM-

Arab time plan and Budget, so QMS-TF Group will ask Miyahuna for an Agreement to

start the Work in case the WTP Zai is ready for that.

QMS-TF Group are looking to strength the motivation for Aqaba Water and Yarmok

Water to support this project at their Water utilizes.

Develop training course on TSM-Arab requirements by QMS-TF Group for facility

staff to be conduct under ACWUA training program

ACWUA is preparing to present the outcomes of all TSM-Arab activities during the Third

Arab Water Week Conference which will held on 11-15 January 2015 in Dead Sea, Jordan.

Next Step of the Work plan:

QMS-TF Group needs Miyahuna agreement to support the suggestion (WTP Zai as a main

pilot project) so in case we get the agreement:

The TSM-Arab (O&M) team and the Labs- team will start to make training to the technical

staff at the Water Treatment plant as the first step of WTP-preparation for the TSM-Arab

Certification Process.

Best Regards Noama Shareef TSM-Project Coordinator/ACWUA

Page 15: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Annex 1

Successful Case Study WTP Mariot

The Benefits of applying TSM-EGYPT (Technical Sustainable Management)

Program in Mariot Water Treatment Plant

Challenges & the Benefits of applying TSMEGYPT in Mariot WTP

Change the culture of the station staff.

Completion of the job description for the station workers.

All staff have appropriate personal protection equipment

Have emergency action plans for Fire, chlorine leak, evacuation of injured

persons in confined spaces, treatment of injured persons and power Cuts

Have firefighting system

There is medical check up for all the facility staff

Applied all standard operation procedures for each operational step

Power factor

Alum consumption calculation

Extract all clearance and certificates for wash water and sludge water.

Do periodical Inlet and outlet calibration for measuring and control units.

Apply standard maintenance procedures for each operation step.

Apply emergency action plan in lab saving staff against common incidences

(Chemical spills/splashes, Fire, Chemical explosion …etc.)

Move and modified lab to administration building.

Manufacture Library in TSM meeting room in station carpentry workshop

Buying codes and lows

Collect all documents, catalogs and station drawings in secure library

with easy borrowing them.

DO file metaphor

Page 16: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Appling inlet and outlet training plan

Apply training plan for using chlorine gas leak bag

Do rehearsal for emergency action plans for Fire, chlorine leak, evacuation of

injured persons in confined spaces and treatment of injured persons

Page 17: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Sure that employee Appling operation and maintenance update instructress

Create whiteboard for station daily information dose.

Appling document system between operation and laboratory

Page 18: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Manufacture notice-board in departmental building

Notice board contains:

• System organization frame

• Main deputation rote.

• Notice rewards and stimuli.

• Station news

• Decisions

• Meetings

Hazardous areas marked with relevant warning signs.

Defined a list of hazardous area in facility

Provide hazardous area with relevant warning signs

Page 19: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Have emergency action plans

Do and approved fire fighting system in station

Secure station with suitable

numbers of hydrants and fire

hose.

Put all types and number of Fire

extinguishers in station layout

Trained staff on fire fighting

procedures.

Draw layout for each building

shown Fire extinguishers and hydrants

Page 20: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Do medical check up for all the facility staff

Appling medical checkup for all staff and extracted health certificated

Provide staff with PPE, Do training for using them and have daily check up for

them

Page 21: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Manufacture TSM notice-board in all station stages

notice board contains :

Occupational and safety in structures

Standard operation procedures

Standard maintenance procedures

Operation stage plane

Comparison between treated water with cost after & before applying TSM Egypt

year Potable water (m3.) Average power

consumption / m3 potable water

Average cost of m3 potable water

E.P.

2009 115294924 3.24 0.4

2010 123733824 3.10 0.35

2011 133818828 3.27 0.27

2012 145117002 3.47 0.28

Page 22: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Energy Management Program Components

Steps executed by Marriott WTP to apply energy management policy

Replace incandescent lamps by compact fluorescent lamps, these

achieve 50% saving.

Replace tubular fluorescent lamps by similar lamps model T8 (new

generation) which has high color rendering index plus electronic

ballast, this achieve 10 – 15 % saving.

Studies for using alternative energy sources ( solar energy )

Using soft starters for all motors at new projects, currently we seek for

applying variable speed drives technology which achieve saving at

least 30 %.

Installation capacitor banks at most WTPS and boosters of AWCO for

improving P.F.

Purchasing the EE equipments like motors at new project

Encouraging the use of dry transformers and air conditioning

equipment with rotary compressors instead of reciprocating one.

Page 23: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Holding conferences, seminars, onsite training cooperation with

research centers for Marriott WTP engineers in the field of energy

efficiency technology.

Using Variable Power Factor improvement

Supply of reactive energy to meet load demand.

Output of Capacitor bank should change as per load demand.

Connecting a device to sense the change in reactive power demand

(power factor control regulator).

Control the switch (contactor) of capacitor.

Automatic capacitor banks are available.

Benefits of Improving PF

Elimination of Penalty charge.

Additional Capacity in electrical system.

Reduction of I2R losses

Reduces system losses, saving energy costs and allowing your

equipments to run cooler and more efficiency.

Improves voltage on system.

Allows motors to run more efficiently and cooler, improves their life and

operation.

Case study at Marriott WTP by using automatic capacitor bank

Marriott WTP is one of AWCO production plants , it is paid about 0.5

million Egyptian pound as penalty\ year due to the reduction of power

factor to EL-BEHIRA electric distribution company

We prepared site survey for its electric network, measuring the electric

parameters at two points using analyzer device for 24 hour , register

the readings in a report, the average power factor is 0.8 , no harmonic

distortion in( V,I) waves

As a corrective action we study installation of automatic capacitor

bank for improving power factor at different points at the electric

network , finally we decided the best point at the Bus bar of LV

switchboard .

power factor improved from 0.8 to 0.94 , at this value Mariott WTP

deserved bonus from EL-BEHIRA electric distribution company

Alum consumption calculation

Page 24: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Applying Jar test with G-Value

Applied the value of alum dose using Jar Test equipment with simulation of actual energy of

flash mixing, slow mixing and sedimentation zone

Purpose of experimental

Defined alum optimum dose for operation to have suitable filtration water characteristics with

standard Specifications of water and high purification with the primary objects ( protozoa )

and Blue-green algae to have water with low turbidity (turbidity =< 0.2 NTU )

G- Value: Applying G-Value for Jar test experimental led to increase run filter time for each

filter from 24 to 48 hour

Protection of row water intake

T

h

e

s

t

ore (after)

Page 25: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Move and modified lab to administration building.

Page 26: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Reward the Certificate

Please Note:

This case study is prepared by Eng. Gewida Ali Head of Nubarya Production general

department – Alexandria Water Company

Page 27: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Annex 2

مالحظات زيارة محطة زى

(فريق الصيانة والتشغيل)

يمحطة ز –محطات طلمبات التقوية –المأخذ

شبك الموجود تأمين المأخذ باألسوار و ذلك أمام الترعة و عمل شبك فوق السور الخرسانى لتلف ال

.حاليا

متر مدعمة 1تأمين السلم البحارى داخل عنابر الطلمبات و الموقع العام و ذلك بعمل خوص دائرية كل

(.تم شرح ذلك فى الموقع . ) بأعصاب

التأكد من معايرة أجهزة التصرف و إحضار الشهادات الدالة على ذلك.

مراعاة التوقيعات على دفاتر التشغيل و الصيانة.

دفن الكابالت باألرضية فى المنطقة بين مانعات األعشاب.

وضع ملصقات السالمة و الصحة المهنية المناسبة فى الموقع.

تعليق تعليمات التشغيل و السالمة القياسية بغرف التشغيل.

و ذلك طبقا للقانون الخاص –عمل لوحة منع التعدى على حرم المأخذ و تعليقها فى مكان مناسب

.ولة األردن بد

دهان بعض األغطية الصاج.

إخالء مصاب من مكان عميق –الحريق –تسرب الكلور ) التأكد من تنفيذ خطط الطوارىء بالموقع-

.)........

النظافة العامة –عمل بعض الترميمات –الشروخ ) المراجعة على بعض العيوب المدنية بالمحطة مثل

...... ( .بالموقع

الفحص الظاهرى عمل سجالت.

عمل أسهم لتوضيح أماكن الهروب إلى نقطة التجمع أثناء حدوث الحريق.

:محطـــــــــــــة زى

.يراعى تنفيذ المالحظات السابقة

:تالحظ اآلتـــــــــــى –من الزيارة الميدانية بالموقع العام بالمحطة

متابعة من التشغيل و ) بمعرفة سبب ذلك و يوصى –وجود طحالب بكثرة على هدارات المروقات

( المختبر

وجود كربون بكثرة فى مدخل أحد المروقات .

تغطية األجزاء الدوارة فى بعض الطلمبات.

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Zai water treatment plant notes:- (O&M Team)

Intake - pumping stations – Zai plant:

Secure the intake ground in the front of the canal and complete the fence which

damage over the concrete walls.

Secure the stairs in the pump room by made the circular wicker every 1 meter with

supported nerves. (This is explained in the site).

Ensure calibration devices act and bring the certification function on it.

Taking into account the signatures on the books of operation and maintenance.

Buried cables in the floor area between the two mechanical screens.

Develop posters occupational health and safety in the appropriate location.

Suspend the operating instructions and safety standard operating in the operating

rooms.

Made of the panel to prevent encroachment on the intake and suspended in a

suitable place - according to the law of your state of Jordan.

Some paint to the metal covers on the ground.

Ensure the implementation of emergency plans (chlorine leak - fire - evacuate the

wounded from a confined space - ........).

Review some defects in the civil works (cracks - ……..- .).

Visual inspection records should be made.

(Arrows) to clarify the places to escape to the assembly point during a fire.

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Zai water treatment plant:

Take into account the implementation of previous observations from the site visit in station –

the comments are:

The presence of algae heavily on clarifier’s weirs - and it is recommended to know

why (follow-up from operation and the laboratory)

The presence of carbon balls at the entrance of clarifiers.

Protection of the rotating parts of some pumps should be made

Please Note:

This Part of Gab analysis Work which made by the O&M -Team under the supervision of

Eng. Amr Adel (the Head of the Water Facilities Support department (O&M) – HCWW-

Egypt) at the WTP-Zai was just in General. May there are some more details but this was

just a quick check as an example for the TSM Process and Application.

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Annex 3

TSM ARABستدامة العربية مسودة تنفيذ متطلبات التأهيل لبرنامج االدارة الفنية الم (االدارة الفنية–الصحة والسالمة المهنية -المخابر)فريق

االعمال المطلوبة المسئول عن التفيذ النشاط

إعداد واعتماد الهيكل التنظيمى للمحطة -مدير ادارة موارد بشرية

حطةمدير المتغيير المسمى الوظيفى الدارى المحطة ليصبح

مسئول الموارد البشرية

تقديم المسمى والوصف الوظيفى للعمالة الرئيسية التى تشمل مدير المحطة وأخصائى السالمة ومديرى التشغيل والصيانة ومسئول

الموارد البشرية والمعمل الخ مع تقديم قرارات .كذا السيرة الذاتيةشاغلى هذة الوظائف و

-مدير ادارة موارد بشرية مدير المحطة

اصدار تعليمات داخلية لبيان مستويات التفويض للوظائف الرئيسية بالمحطة

قائمة بالمفوضين موضحة التاريخ واالسماء

يمكن ( للوظائف الرئيسية والمفوضين استخدام سبورة بيضاء واألقالم الخاصة بها

(لهذا الغرض

المحطةمديراعداد وتعليق نموزج التفويض موقعا من

المفوض والمفوض الية

نماذج تقييم العاملينتجميع كافة مستندات وكتالوجات ورسومات المحطة وقوانين العمل والبيئة واالكواد وكذا

غرفة وحدة مع /الدورات التدريبية فى مكانتقديم قرار باسم المسئول عن المكان

.ارة واجراءات االستع

مدير -وارد بشريةم المحطةمدير -مدير االدارة المحطة

تجميع وتصنيف وثائق المحطة وحفظها فى مكان

واحد مع اعداد سجل استعارة

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

خطة التدريب السنوية ومايثبت استالمها موضحا تقييم االحتياجات التدريبية وكيفية

متابعة تنفيذ الخطة مركزيا ، وتقديم شهادات لدوراتااللتحاق با

مدير -مدير االدارة المحطة

النماذج االدارية الخاصة بتسيير العمل من االجازات المختلفة واالوامر الداخلية

والمأموريات وكذا اجراءات الحصول على االجازات والمأموريات المختلفة

مدير المحطة

فنى سالمة / إصدار قرار شغل وظيفة أخصائى للمحطة ودفاع مدنى

موارد -مة وصحة سال بشرية

مراجعة اشتراطات قانون العمل

مراجعة اشتراطات قانون العمل سالمة وصحة القرار الداخلي بتشكيل لجنة السالمة

سجل شهري لتسجيل األحداث يتم توقيعه وختمه من وزارة القوى العاملة

مراجعة اشتراطات قانون العمل سالمة وصحة

ماذج وإحصائيات اخطار مكتب القوى العاملة بن الحوادث واالمراض المزمنة واالصابات دورًيا

مراجعة اشتراطات قانون العمل سالمة وصحة

عالمات تحذيرية فى االماكن الخطرة مثل االماكن المغلقة ولوحات الكهرباء وعنبر

الكلور استكمال العالمات التحذيرية سالمة وصحة

خطط حاالت الطوارئ وختمها من القوى :لعاملة فيما يتعلق بالنقاط اآلتيةا تسربات الكلور -2الحريق - 1الدخول إلى األماكن المغلقة الخالء -3

انقطاع الكهرباء -4المصابين مخارج الطوارئ -5

-عمل مخطط الطوارىء موقعا عليه المعدات و أيضا األماكن الخطرة بألوان مختلفة

-محطةمدير ال-مدير ادارة سالمة وصحة

مراجعة اشتراطات قانون العمل

إعداد مخطط للمحطة موضحا عليهاألماكن الخطرة و مهمات و معدات

السالمة المطلوبة

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

خطة تأمين المحطة من المخاطر المحتملة معتمدة من ادارة الحماية المدنية

سالمة -مدير المحطة وصحة

مراجعة اشتراطات قانون العمل

من % 25طفايات وخطة تدريب صالحية ال .العاملين على الدفاع المدنى

سالمة -مدير المحطة وصحة

توفير الطفايات بأعداد مناسبة طبقا لتعليمات الدفاع المدنى

فحص طبى دورى سنوى على جميع العاملين بالمحطة

مراجعة اشتراطات قانون العمل سالمة وصحة

يير توافر دورات المياه واالدشاش وغرف تغ .المالبس ميدانيا وغرفة تناول الطعام

مدير -مدير ادارة-دعم فنى محطة

إمداد العاملين بمهمات الوقاية والسالمة الشخصية المناسبة مع توفير دوالب لحفظها

بعد انتهاء ورادى العمل سالمة وصحة

توافر معدات سالمة مثل اجهزة الكشف عن واق النجاة الغازات وأجهزة التنفس وحبال وأط

وشنطة التعامل مع مخاطر اسطوانات الكلور أو الدخول لالماكن المغلقة

سالمة وصحةتوفير جهاز كشف الغازات للعمل فى االماكن

المغلقة

احاطة المهمات الميكانيكية والكهربية باألسوار السلكية أو السالسل والدرابزينات وما إلى ذلك

ابة او لحماية العاملين من مخاطر االص .الحوادث

-الطلمبات-المأخذ-المصافى: ويشمل ذلك .الساللم-المنشأت المائية

مدير -ص /ت–دعم فنى مدير محطة -ادارة

تأمين -تأمين االجزاء الدوارة بحواجز واقية تأمين -المأخذ لحماية العاملين من السقوط الساللم المرتفعة بقفص حديدي

التأكد من رخص القيادة لمشغلى المعدات الثقيلة مثل األوناش المتحركة أو ونش الشوكة

(تدريب داخلى )

مدير -سالمة وصحة المحطة

التأكد من حصول العاملين الجدد على تدريب فى مفاهيم السالمة و الصحة المهنية

مدير -سالمة وصحة المحطة

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

فى حالة التأكد من توثيق مسئوليات السالمة استقدام مقاولين خارجيين للعمل بالمحطة

مدير -سالمة وصحة المحطة

للتخلص من الشحنات ) التأكد من األرضى (الكهربية

مدير -سالمة وصحة مدير الصيانة -المحطة

الفحص الظاهرى للمعدات الميكانيكية والكهربية

الفحص الظاهرى لعمليات المعالجة فى جميع لمعالجةمراحل ا

ثبت تعليمات الفحص الظاهري بأماكن المحطة .المعنية

قدم نموذج إبالغ عطل و أو أمر شغل كأحد المخرجات لبرنامج الفحص

مدير -مدير تشغيل محطة

اعداد سجل الفحص الظاهرى

سجل اضافات الكيماويات المستهلكة من كلور و شبه لمدة التقل عن عام

مديرالتشغيل

قدم رسم بيانى موجز يعرض كمية المياة المنقاه مقابل استهالك الكلور على مدار اخر

شهر 12 مديرالتشغيل

نظام إبالغ المستهلكين باحتمالية إيقاف ضخ المياه قبل بدء أعمال الصيانة المخططة

والطارئه

نماذج وسجالت لتسجيل كافة أعمال التشغيل بالمحطة

التوقيع بالعلم على جميع سجالت التشغيل بالتاريخ ر محطةمدي -مدير التشغيل

تعليمات تشغيل قياسية لوحدات المعالجة ومعلنة للمشغلين

تعليق تعليمات التشغيل فى جميع غرف التشغيل مدير محطة -مدير التشغيل

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

مدير محطة -مدير التشغيل اسلوب التخلص من الروبة ومياه الغسيل ت التى تقوم بنقل الروبة توثيق حركة السيارا

المجففة

كيفية إبالغ المستهلكين بإحتمالية إيقاف ضخ المياه

مدير -مدير المحطة اإلدارة

تقرير شهرى يشمل تكاليف معالجة المتر مكعب من المياة المنتجه

مدير محطة

مدير محطة التأكد من خطة التشغيل لجميع وحدات المحطة

من المأخذ والمخرج تسجيل معدل التدفق وقياس الفاقد

مدير التشغيل

مدير التشغيل تحديد جرعات الشبة والكلور اليومية المضافة

توقيتات غسيل المرشحات طبقا لفرق الضغط فى كل مرشح

مدير التشغيل

تسجيل كمية المياة العكرة والمنتجة وكمية الفاقد

على ) لتسجيل( أو أى نظام آخر)نموذج يومي . للجرعات الكيميائية ومعدل الغسيل( االقل

تشغيل )ويجب توقيع كل من مديرى الورادي .على هذه التعليمات( ومعمل

مدير -مدير المعمل مدير التشغيل -المحطة

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

ثبت حواجز لحماية مياه المأخذ من أى تسربات غير قانونيةأو خطرة

(زيوت،شحوم،مواد خام،تسربات لكيماويات)

-مدير ادارة -ص /ت مدير المعمل-مدير محطة

إعداد خطة روتينية لجمع وتحليل ومراقبة .نوعية المياة الخام من المأخذ

التنسيق مع وزارة الرى والمجارى المائية لتجنب التطهير بالقرب من المأخذ لتجنب زيادة

العكارة

يمكن حماية المأخذ بتثبيت عائمات أوأسوار .أومصافى عالية

قم بمراقبة تطبيق قرارات وزير الصحة بمنع إقامة منشآت على الشاطئ 301/1995

م فى حدود حرم المأخذ الذى 50نهائيا بعمقم 200م أعلى التيار و 500يحدد بمسافة .أسفل التيار

إعتماد السجل البيئى من الجهات المعنية مدير المحطة التأكد من وجود السجل البيئى للمحطة

وجود نظام لقياس مؤشرات إدارة الطاقة -مدير ادارة -ص /ت

مدير محطة

وجود خطة لصيانة المعدات الكهروميكانيكية بالمحطة

-مدير ادارة -ص /ت مدير محطة

الرسومات األساسية و كتالوجات ومستندات المخطط العام للمحطة-المحطة

مسار خطوط الكهرباء حداتمسار مرور المياة فى الو شبكة توزيع الكيماويات

لوح كهرباء الضغط المتوسط والضغط المنخفض

مستندات التشغيل والصيانة

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

تعليق تعليمات الصيانة بالوحدات مدير الصيانة التأكد من إتباع تعليمات الصيانة القياسية

كشف باجهزة القياس وشهادات المعايرة المعتمدة أو أساليب المعايرة

صيانة مدير ال

شئون مالية منظومة حصر وتكويد األرصدة المخزنية

و التأكد من ( آلي –يدوي ) برنامج الصيانة تنفيذ الصيانة التصحيحية و الوقائية

-مدير ادارة -ص /ت مدير محطة

أمر شغل آخر شهر والتى –نماذج ابالغ اعطال تشمل تحليل لالعطال وتكلفة االصالح

. حواجراءات االصال

مدير محطة صيانة للمنشآت المدنية /خطة احالل وتجديد اعداد وتنفيذ خطة صيانة المنشآت المدنية مع

نظافة دورية لغرف التشغيل

التأكد من وجود دفاتر لتسجيل كافة أنشطة الصيانة

فى التحاليل ( مرجعية)استخدام الطرق قياسية لوجيةالكيميائية و البكتريويولوجية و البيو

المختبرمدير

يراعى المعمل الظروف البيئة المناسبة الجراء التحاليل

المختبرمدير

المخبريةنظام للتأكد من دقة اجهزة القياس والزجاجيات بصفة دورية

المختبرمدير

المختبرمدير سجل لكل جهاز معملي

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TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

تثبيت بطاقة التعريف والعالمات التحذيرية الكيميائية واألجهزة والمعدات لكل المواد المعملية

المختبرمدير

نظام للتأكد من دقة القياسات المعملية عن طريق استخدام طرق ضبط و مراقبة الجودة

المختبرمدير

اجراء االختبارات الالزمة لتحديد جرعات و تحليل ت المستخدمة فى المعالجة الكيماويا

مياه المرفق دوريا عمل لوحة توضح نقاط سحب العينات بالمحطة تبرالمخمدير

تسجيل واالستفادة من نتائج التحاليل التى يتم اجراؤها من جهات التفتيش الخارجية

المختبرمدير

ال يوجد تقارير دورية من وزارة الصحة و الخاصة بنوعية المياه المنتجة من محطة مياه زى

لمنتجة و لكن فى حالة وجود عدم مطابقة للمياه اتصدر الوزارة تقارير و يتم عمل االجراءات التصحيحية المناسبة و الرد على تقارير وزارة

الصحة

التأكد من جودة الكيماويات و الوسط ستخدمة فى عمليات المعالجة الترشيحى الم

المختبرمديرعمل تحاليل كفاءة رمل المرشحات باستخدام

احدى الطرق القياسية المناسبة

و اختبار كفاءة الوسط الترشيحى و فحص المروقات دوريا

المختبرمديرعمل اختبار المحتوى الطينى للمرشحات بصفة دورية باستخدام احدى الطرق القياسية المناسبة

منظومة لحصر أرصدة المعمل المتاحة من الكيماويات والزجاجيات تبعاً لقواعد التخزين

الصحيحة المختبرمدير

ت أمن وسالمة لحماية العاملين في احتياطا من المخاطر أثناء العمل المختبر

لجميع الكيماويات المعملية MSDS ـاالحتفاظ ب المختبرمدير

برتالمخ= المعمل

Page 38: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Annex 4

Some pictures from the Top-Management Workshop and site Visit to Zai WTP.

Page 39: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA

Annex 5 Attendance -the Top-management Staff (Miyahuna, Aqaba Water, Yarmouk Water

Page 40: Top-management Awareness Workshop - MENA WATER · Dr. Mohamed Shaltout 3 Head of the Water Facilities Support department – HCWW. Eng. Amr Adel 4 Head of Nubarya Production general

TSM-Arab Project Coordinator Dr. Noama Shareef /ACWUA