top shelf handbook

6
12 Hannah Hawkins, Children of Mine Representative, Israel CME Church Janie McKay, Luther Rice Neighborhood Center Representative, Little Sisters of the Poor Representative, There’s Hope Christian Church Taking your program to the next level of service

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Top Shelf is a unique training program that equips nonprofit and faith-based organizations with the tools they need to operate a model feeding program. Organizations that complete the Top Shelf training series, or demonstrate equivalent skills and knowledge, will be eligible for numerous benefits.

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Page 1: Top Shelf Handbook

12

Hannah Hawkins, Children of Mine

Representative,

Israel CME Church

Janie McKay, Luther Rice

Neighborhood Center

Representative,

Little Sisters of the Poor

Representative,

There’s Hope Christian Church

Taking your program to the next level of service

Page 2: Top Shelf Handbook

2

Everybody can be great. Because anybody can

serve. You don't have to have a college degree to

serve. You don't have to make your subject and

your verb agree to serve.... You don't have to know

the second theory of thermodynamics in physics to

serve. You only need a heart full of grace. A soul

generated by love.

~Martin Luther King, Jr.

11

I’ve completed all Top Shelf trainings.

Now what?

Please submit the Top Shelf Completion Form to

the Partner Relations Manager. Top Shelf forms may be accessed from the below website.

http://partners.capitalareafoodbank.org/TopShelf

After the Top Shelf Completion Form is received, the Capital Area Food Bank will schedule a

capacity assessment at your site.

I have more questions. Who should I

contact?

Please contact the Partner Relations Manager at 202-526-5344 or [email protected].

We are happy to answer any questions that you may have!

Page 3: Top Shelf Handbook

10

Top Shelf FAQs

Who/what gets Top Shelf accreditation?

Top Shelf accreditation is for feeding programs and not individuals.

Do I have to take all Top Shelf trainings?

Not necessarily. Multiple individuals from your feeding program can split up the trainings

amongst themselves. In addition, there are test-out options for feeding programs that already

possess the skills, knowledge, abilities provided in the Top Shelf workshops. (See pages 8-9 for

more information.)

When will Top Shelf trainings be offered?

Top Shelf trainings will be offered 2-3 times per

year.

How do I find out about Top Shelf trainings?

These trainings will be advertised through the

Agency Achievement Academy, the weekly e-newsletter, the online ordering page and other

venues.

3

Table of Contents

What is Top Shelf? Page 4

Top Shelf benefits Page 5

Acquiring Top Shelf accreditation Page 6

Top Shelf training curriculum Page 7

Top Shelf test-out options Pages 8-9

Top Shelf FAQs Page 10

Updated on 4.25.11

Page 4: Top Shelf Handbook

4

What is Top Shelf?

The Top Shelf training program is a series of workshops that will increase

capacity and allow your program to serve more clients.

The goal of the Top Shelf training program is to provide Capital Area Food Bank member partners with the

resources to begin and sustain emergency feeding programs. The Top Shelf series consists of seven

workshops that provide a solid foundation for emergency feeding programs that are seeking to improve their

operations. Organizations that participate in Top Shelf trainings and receive Top Shelf certification will have

access to numerous benefits (page 5).

It is important to note, however, that each organization has different strengths, weaknesses, and goals. As such,

Top Shelf accreditation merely indicates that an organization is striving to improve its operations and

efficiency. Top Shelf accreditation will in no way be used

to compare organizations.

9

Everyday Safe Food Handling

Demonstrate safe food handling training in past

year OR submit a copy of Safe Food Handling Manager certificate

Describe how program has implemented safe food handling best practices into its operations.

Volunteer Recruitment and Management

Provide a brief description of the volunteer program, including who is in charge and what

types of volunteer positions are available. Describe program’s volunteer recruitment and

retention efforts.

Organizations may not test out of the below

Top Shelf workshops

Distribution Basics

Nutrition 101 More Than Food: Wrap-Around Services

Page 5: Top Shelf Handbook

8

Top Shelf Test-Out Procedure

Introduction to Nonprofit Finances

Submit a copy of feeding program’s statement of

activities, balance sheet, and/or budget. Indicate who is in charge of financial

record-keeping and describe how these records are used to develop the budget and other

financial documents.

Introduction to Program Development and

Evaluation

Submit a case statement or narrative section of a

recent grant. Describe program goals, including the program’s

measureable outcomes. Describe process for evaluating the

above-described outcomes.

In order to demonstrate that your organization already

possesses the skills, knowledge, and abilities provided in

the workshops, please submit the Top Shelf test-out form

and supporting documents. Top Shelf test-out forms are

located at:

http://partners.capitalareafoodbank.org/TopShelf

or can be obtained by e-mailing

[email protected]

5

Top Shelf Benefits

Increased knowledge and skills with relevant and

immediate application to your program

Access to special CAFB grant opportunities

Access to CAFB’s special programs and

pilot projects

Special recognition and promotion

Accreditation as a “Top Shelf” feeding program—a

definite advantage when submitting grant proposals

Completing the Top Shelf training curriculum provides

numerous benefits for your food distribution program

Page 6: Top Shelf Handbook

6

1. Complete the Top Shelf training curriculum,

as described on page 7. The entire Top Shelf curriculum will

be offered 2-3 times per year. It is not required that the same individual from your organization complete all of the

trainings. The trainings may be divided up between

multiple individuals involved in your feeding program.

Note: Programs that possess sufficient skills, knowledge,

and abilities may opt to test-out of some Top Shelf workshops. For more information, see pages 8-9.

2. Submit the Top Shelf Completion Form to CAFB.

All final reporting forms will be reviewed immediately

following each Top Shelf series. The final Top Shelf reporting form is located at:

http://partners.capitalareafoodbank.org/TopShelf

or can be obtained by e-mailing [email protected]

After the Top Shelf Completion Form is received, the

Capital Area Food Bank will schedule a capacity assessment at your site.

3. Receive Top Shelf benefits!

See page 5 for more details.

How does my organization get

Top Shelf accreditation?

7

Introduction to Nonprofit Finances

Overview of nonprofit accounting

terms Linking basic record-keeping to

financial management

Financial forms (statement of

activities, balance sheet, budget)

Introduction to Pro-gram Development

and Evaluation

Needs assessments

Linking program goals and outcomes

Developing measureable outcomes

Evaluating the program’s benefit to

the larger organization

Distribution Basics

Different distribution models (client

choice, blended distributions, pre-packed)

Basic program development

Featuring a panel of CAFB

partner organizations

Nutrition 101 Overview of healthy, nutritious foods

Meal-planning for feeding programs

Promoting healthy foods and meals

to clients

CAFB nutrition resources

More than Food: Wrap-Around Services

Developing successful partnerships

Community needs assessments

Featuring a panel of outside

organizations and CAFB resources

Volunteer Recruitment and Management

Volunteer position descriptions

Volunteer recruitment techniques

Increasing volunteer impact

Everyday ServSafe Cleaning and sanitization

Storing food safely and pest control

Temperature control

Proper personal hygiene

Top Shelf Training Curriculum