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Toronto City Centre AirportMonthly Noise ComplaintsNOTE: The Toronto City Centre Airport (TCCA) authorities do not have control of airborne aircraft in the TCCA Control Zone or on maneuvering surfaces of TCCA proper. Control of aircraft in the air is a Transport Canada Jurisdiction and is managed by the NAV CANADA Air Traffic Control Unit at TCCA and Lester B. Pearson International Airport.

SUMMARY: Total Noise Related ComplaintsNumber of Individuals

Noise RelatedPresence Related

Noise and Presence

Scheduled Air ServiceGeneral Aviation

HelicoptersArmed ForcesUnidentified *

Non-Aircraft RelatedNon-Specific Event

Wards IslandAlgonquin Island

Bathurst/Queen’s QuayHarbour Square

Other Areas of City

Total Aircraft Movements for the Month

8044

6974

51961472

222322121

9,754* “Unidentified” represents aircraft which were not identified by the complainant or could not be established from the Aircraft Flight Tracking and Noise System (AFTNS).

AFTNS tracked two Armed Forces helicopters at 11h40 at 250ft and 350ft agl over water (not island). Armed Forces Rescue Training.

Pilot ContactedAction:

Aircraft Category Armed Forces B206

Flight School Contacted

Airline Contacted

Control Tower Contacted

02/05/2008 11:42:00 AM

Two helicopters flew very low (below 500 ft) and very fast over the houses on Ward s Island. They were grey and very noisy.Would let me know who they were and why they were flying so low.

Ward's IslandL-01

Type of Complaint: Noise Presence Noise + Presence

of 34MAY 2008 TCCA Monthly Noise Complaints

AFTNS tracked Porter taking off at 1045h, did not fly near the Islands. Also tracked Porter landing at 1103h, once again did not fly near the Islands.


Aircraft Category Scheduled Air Service DH8D de Havilland Q400


Airline Contacted


03/05/2008 10:50:00 AM

Another noisy plane over the houses. What is wrong with your pilots that they can t take a wide path around residential areas, or this purely intentional? Looks pretty bad on Porter.

Algonquin IslandH-02


Stated time of incident inconsistent with comment.


Aircraft Category Unidentified


Airline Contacted


04/05/2008 1:22:00 PM

Porter plane landed after airport closing hours. Why was it not diverted to Pearson?

Harbour Square AreaW-05



AFTNS tracked Porter takeoff at 1801h, within normal airport operating hours.




Airline Contacted


05/05/2008 6:00:00 PM

Extreme Engine noise from Porter Q400, on landing, engine noise increases as plane is slowed. Sound reached as far as Steam Whistle and Rogers Centre, during 6 p.m. 6.30 pm.Consistant problem with Porter planes, excessive engine noise on the ground.

Harbour Square AreaH-04


Comment noted, non-aircraft related issue.


Aircraft Category Non - Aircraft Related


Airline Contacted


07/05/2008 5:41:00 AM

Not sure about you, but I did not enjoy getting woken up at 5:41AM this morning. It sounded like metal banging coming from Bathurst Street ferry terminal.

Bathurst/Queen's Quay AreaB-05



AFTNS tracked a DA42 at 1050ft agl over Algonquin Island at 11h28. Within normal airport operating hours, and above required height.


Aircraft Category General Aviation DA42 Diamond Twin Star Twin T


Airline Contacted


07/05/2008 11:30:00 AM

At approxmately 11:30 a.m. a twin engine aircraft overflew the residential area of Algonquini Island at a low altitude. Does the TCCA or NAVCAN have the authority to level a fine in instances like this?Thank you.

Algonquin IslandK-02


Issue of timing and urgency of required engine run-up has been discussed with the airline.




Airline Contacted


10/05/2008 7:00:00 AM

loud noise,lasting about 6 minutes



AFTNS tracked unidentified GA fly around islands, but not over, at 1950ft agl, at 21h20. Flew far east, came back to land at 21h28 on 08-26. Within normal airport operating hours.


Aircraft Category General Aviation


Airline Contacted


10/05/2008 9:20:00 PM

twice, loud noise as of a plane decelerating??

Algonquin IslandA-01







Airline Contacted


10/05/2008 10:10:00 PM

We were visiting friends on Algonquin Island and we could hear the noise from inside the house. It sounded like a helicopter was hovering over the house. I left for home and could hear it the whole time I was cycling home. When I reached the area around the Ward s Island ferry dock I met up with my 20-year-old son who had come out to try to find out what was making so much noise. He had heard it from inside our house on Ward s Island. It went on for about 15 minutes.

Ward's IslandD-02






Airline Contacted


10/05/2008 10:10:00 PM

Noise so loud and deafening that it woke me up. Why do you insist on doing maintenance engine run-ups at times when people are trying to sleep?








Airline Contacted


10/05/2008 10:10:00 PM

A loud enginie roar coming from the airport disrupted my peace lasting at least 15 minutes. Why so loud? Why so late at night?

Harbour Square AreaA-02






Airline Contacted


10/05/2008 10:10:00 PM

long lasting, very loud noise







Airline Contacted


10/05/2008 10:15:00 PM

The roar was outragous , at that hour and lasted 10 -15 minutes ,Woke and frightened children sleeping in my house.!!

Algonquin IslandB-09






Email Response


Airline Contacted


10/05/2008 10:15:00 PM

I heard a very loud engine sound that lasted aprox. for 10min.

Ward's IslandM-05






Airline Contacted


10/05/2008 10:15:00 PM

prolonged load roaring noise- engine test??annoying at any time, especially on a quiet Saturday night, and the windows were all closed. will summer be worse?

Algonquin IslandS-02






Airline Contacted


10/05/2008 10:15:00 PM

VERY LOUD ENGINE/ propeller- ongoing approx - 10 minutes - too loud to talk at a regular volume and be heard

Ward's IslandM-04







Airline Contacted


10/05/2008 10:16:00 PM

very loud roaring sounds..motors revving,. constant for a few minutes until they were powered down......sounded like it was a big military plane ...

Ward's IslandG-02






Airline Contacted


10/05/2008 10:18:00 PM

Please explain the loud prolonged noise that sounded like one or more aircraft engines emanating from the airport. The noise was loud enough to interrupt a conversation indoord behind double glazed windows with the doors and windows closed.








Airline Contacted


10/05/2008 10:20:00 PM

Excessive noise, sounding like an engine run-up or test, for up to 20 minutes.A great deal noisier than the charter vessels which are fined for noise violations on a regular basis.

Algonquin IslandF-02






Airline Contacted


10/05/2008 10:20:00 PM

About twenty minutes after ten o clock on an otherwise ordinary Saturday evening... suddenly there s the most incredible din coming from the island airport, sustained for several minutes... what on earth are you people doing there?!... what are you thinking of?!!! You woke and frightened my 10 year old daughter - I want an explanation, along with your assurance that this won t happen again... this is absolutely unacceptable neighbourly behaviour on your part. I would like to receive your earliest possible response.

Ward's IslandK-01







Airline Contacted


10/05/2008 10:30:00 PM

Approximately 5 minutes of extremely loud noise from the Island Airport. It sounded like the noise that the planes make when they land, but was even louder and continued much longer.

Ward's IslandC-07


AFTNS tracked the following activity: Unidentified cessna at 750ft agl over Wards Island at 20h55, another at 950ft at 20h52 and 20h57, another at 950ft at 21h02, 21h07, 21h12, and 21h17, and another at 950ft at 21h15. All within normal airport operating hours.Comment relayed to Control Tower


Aircraft Category General Aviation C172 Cessna Single Piston


Airline Contacted


13/05/2008 9:00:00 PM

training flights consistently passing over Algonquin Island residential area before and after 21:00




AFTNS tracked unidentified GA over mainland at 1150ft agl at 21h31. Within normal airport operating hours and above altitude restrictions.




Airline Contacted


13/05/2008 9:34:00 PM

very loud plane taking off. so loud it disturbs us inside our condo, with the television on

Harbour Square AreaV-01


AFTNS tracked a helicopter landing at 01h23. Medevac aircraft permitted use.


Aircraft Category Helicopter S76 Sikorsky Helicopter MOH


Airline Contacted


15/05/2008 1:18:00 AM

Very loud helicopter landing at airport -- well after the posted closing time.








Airline Contacted


15/05/2008 7:00:00 AM

It s not considerate or neighbourly of you to conduct a maintenance run-up at 7am on a holiday weekend (or 7am any other day for that matter). I would never, for instance, run a lawn mower at that time. What are you thinking? This is exemplary of Porter Air s attitude to the ccommunity it exists in.



AFTNS tracked a Prop Air aircraft on approach to land at 850ft agl over Wards Island at 11h43.


Aircraft Category General Aviation Beech 100


Airline Contacted


15/05/2008 11:45:00 AM

At approximately 11:45 a twin-engine plane overflew the residential area of Ward s Island. It appears to be the same plane that I reported overflying the residential area of Algonquin Island last week. Please confirm or deny this. Thank you.

Algonquin IslandA-01



AFTNS tracked Medevac helicopter landing at 0257h. Ministry of Health permitted use.




Airline Contacted


17/05/2008 3:00:00 AM

Aircraft taxies noisily in the early morning hours.







Airline Contacted


17/05/2008 6:50:00 AM

engine maintenance run up on a plane as early as this on a saturday morning..really that is too much!

Bathurst/Queen's Quay AreaC-08






Airline Contacted


17/05/2008 6:55:00 AM

Again with outragous noise at a absurd hour, What are you thinking. No wonder this airport is so hated!!!

Algonquin IslandB-09







Airline Contacted


17/05/2008 6:56:00 AM

Outrageous!!!!!!!!!!! Engine roaring at this early on a Saturday morning that would have woken the dead. It went on for at least 10 minutes, long enough to be and stay awake. Thanks a lot, this was the first morning for days that I could have slept longer then 6 am. It s just absolutely too much !!!!!!!!!!!

Bathurst/Queen's Quay AreaO-01






Airline Contacted


17/05/2008 6:57:00 AM

Extremely loud engine sounds before 7AM. I could hear it in the house with all windows closed. About as loud as gas lawnmower outside my door!Stopped about 0702 by my clock. Happened again at 09:02, for shorter period of time.

Ward's IslandB-10







Airline Contacted


17/05/2008 6:58:00 AM

Extremely loud roaring of Porter plane engine for approximately 5 minutes

Bathurst/Queen's Quay AreaJ-01






Airline Contacted


17/05/2008 6:58:00 AM

I ve written to you about this recurring problem on at least one other occasion (most recently on May 10th), but I have not received a response from you. I was woken up this morning by the sound of a roaring engine - EXTREMELY LOUDLY - which again was coming from a static position on the ground at the island airport. The noise was sustained for three or four minutes at a steady level, much greater than the noise that might normally be associated with take-offs or landings, after which it stopped abruptly. Following this rude awakening, needless to say, though everything is quiet now, I have been sufficiently agitated that I will not be going back to bed for a Saturday morning sleep-in. Please respond as soon as possible with an explanation of what was going on there and with some suggestion as to how the problem may be resolved. This level of imposition on your neighbours lives is simply not acceptable. I am by the phone and will look forward to hearing from you soon. Thank you.

Ward's IslandK-01



Comment noted.


Aircraft Category Non - Specific


Airline Contacted


17/05/2008 6:59:00 AM

I thought there was an exploion ... then an emergency somehwere for sure... then I realized it s the "City Centre" airpoirt.. and probably not more of a disaster than that... as if that s not enough for nesting birds in the , residents, sailors and visitors in the adjacent conservation, recreation and community neighbourhoods. While I am at it, there are a lot more overflights lately, early, late and all day.

Ward's IslandH-06






Airline Contacted


17/05/2008 7:00:00 AM

Loud, intusive noise from airport woke me up lasting more than five minutes. WTH is going on?

Harbour Square AreaM-08







Airline Contacted


17/05/2008 7:00:00 AM

Loud, unrelenting blast(is this some maintenance procedure?), lasting at least 5 minutes. This is VERY loud for 7 a.m.!!

Ward's IslandL-02






Airline Contacted


17/05/2008 7:00:00 AM

i know this was during "normal operating hours", but the noise was insane. i couldn t see the aircraft because the noise came from behind the malting silos, but if i were to guess it was a concorde.

Bathurst/Queen's Quay AreaS-04







Airline Contacted


17/05/2008 7:00:00 AM

Unbelievably loud droning noise from the airport that lasted some time. We couldnt see a plane and it seemed to be coming from the ground at the airport. Sound , which was very loud, could be heard inside our home, with windows closed , which has new laminated windows and heavy acoustical insulation in the walls.

Ward's IslandH-07






Airline Contacted


17/05/2008 7:00:00 AM

Aircraft is revving its engine pointlessly for five minutes, generating earsplitting noise levels of over 115dB north of the channel. It then taxies a little and kills the engines again. Undoubtedly Porter s way of saying good morning to the neighbourhood on a long weekend.








Airline Contacted


17/05/2008 7:00:00 AM

Loud blowing noises that went on for several minutes as the planes were blowing out their engines.

Ward's IslandA-03






Airline Contacted


17/05/2008 7:00:00 AM

A very loud noise like the continuous running of engines woke me up around 7 a.m. Saturday morning and lasted about five minutes. Why and what was this?

Ward's IslandD-02






Airline Contacted


17/05/2008 7:00:00 AM

extremely loud crazy noise!!

Ward's IslandC-09







Airline Contacted


17/05/2008 7:00:00 AM

surely there is a more appropriate time to do engine power up testing than 0700 on a weekend!

Ward's IslandL-04






Airline Contacted


17/05/2008 7:00:00 AM

Very loud Porter noise (parked on south runway) lasting about 15 minutes.







Airline Contacted


17/05/2008 7:00:00 AM

Very loud Porter noise (parked on south runway) lasting about 15 minutes.

Harbour Square AreaS-06







Airline Contacted


17/05/2008 7:00:00 AM

there was a roaring sound sustained for some minutes.



Airport ground activity.




Airline Contacted


17/05/2008 9:00:00 AM

Two incidents of engine run-ups on a holiday weekend morning 7am and 9am. Woke me up.



Airport ground activity.




Airline Contacted


17/05/2008 9:00:00 AM

Extremely loud engine sounds - loud enough to be heard inside my house with all windows shut. Stopped after several minutes.

Ward's IslandB-10



Ministry of Health permitted use.


Aircraft Category Helicopter


Airline Contacted


19/05/2008 3:38:00 AM

Plane landed well beyond the airport opening hours!



AFTNS tracked no aircraft activity after 2300h. Porter landed at 2300h, within normal airport operating hours.




Airline Contacted


19/05/2008 11:05:00 PM

loud airplane engine noise followed by loud metal clanging of ferry at 23:11

Bathurst/Queen's Quay AreaT-01


Ministry of Health permitted use.




Airline Contacted


20/05/2008 2:35:00 AM

Two helicopters landed - outside airport hours of operations.




AFTNS tracked a general aviation aircraft at 1000ft agl at 1322h. Within normal airport operating hours and above required height.




Airline Contacted


20/05/2008 1:25:00 PM

A white twin engined plane with registration C-GOWO, (I may have a letter wrong because of the bright sky) flew over Ward s from South to North at or below 700 ft

Ward's IslandL-01


AFTNS tracked DH8D landing at 2322h.




Airline Contacted


20/05/2008 11:24:00 PM

loud airplane engine noise



No unusual airport operation.




Airline Contacted


21/05/2008 9:02:00 PM

Continuous, irritating loud noise coming from airport for at least 6 minutes. Surely this violates the tripartite agreement on noise restrictions.




Movie set crew loading trucks on and off the ferry.




Airline Contacted


22/05/2008 12:00:00 AM

loud transport truck noises for at least an hour that kept me awake - it was intense and it seems that whatever made the noise was being loaded onto the ferry for the Island airport.. Then tonight there is an intense light shining in all our windows - it is suspended high above the airport and it casts a very bright light which shines through even heavy curtains. What is going on? It s intolerable. Please make it stop and please be a better neighbour.

Bathurst/Queen's Quay AreaQ-01






Airline Contacted


22/05/2008 12:11:00 AM

3 really loud crashes after midnight at 12:11AM, approximately 2 seconds apart








Airline Contacted


22/05/2008 12:12:00 AM

awoken after midnight by ferry grate clanging loudly on the ground, then 2 trucks noisily rumbled along Queens Quay to Bathurst, idled loudly for 10 minutes, one then loudly clanged onto the ferry. Much disruptive noise for ove an hour.



AFTNS tracked GA over Algonquin Island at 550ft agl at 0853h, and another GA at 750ft agl over Algonquin/Wards Island.


Aircraft Category General Aviation PC12 Pilatus


Airline Contacted


22/05/2008 8:55:00 AM

Presence complaint:Twin engin flew over at 0855; south to north over the houses well under 1000ft more likely under 700ftDon't understand these guys, suppose to be trained pilots and should be able to maintain altitudeCould you talk to this pilot, remind them that East Gap is not that far away.

Ward's IslandL-01



AFTNS tracked GA at 450ft agl over Algonquin Island at 1636h.


Aircraft Category General Aviation MU2 Mitsubishi Twin Turboprop


Airline Contacted


22/05/2008 4:30:00 PM

The noise coming from the low flying aircraft from the TCCA is unacceptable and VERY DISTURBING. The incident time that I ve provided above is but one incident only. I have logged many incidents from July 2007 and have provided them to Transport Canada. The noise disturbance is on a daily basis. I have also contacted NAV Canada regarding this matter. The noise level coming from the small planes that fly over my area, which incidentaly is designated as a NOISE SENSITIVE AREA, is intolerable. There have been many times that I have to significantly raise the level of my voice so I can have a conversation with the person next to me! I have also emailed my complaint to your office ([email protected]) on May 24, 2008 and I have also left a voice complaint at 416-203-8490 on May 23, 2008. Please advise me as to the steps your organization is taking to eliminate this problem asap.

OtherL-03


Comment noted, non-aircraft related.




Airline Contacted


22/05/2008 11:44:00 PM

loud ferry ramp clanging woke me up, followed by 15 minutes of disruptive truck back-up beeping.




Comment noted, non-aircraft related.




Airline Contacted


23/05/2008 6:44:00 AM

woken up by loud ferry ramp clanging



No unusual airport operation.


Aircraft Category Non - Specific


Airline Contacted


23/05/2008 6:57:00 AM

loud airplane engine noise.



AFTNS tracked GA on approach to land at 350ft agl over south tip of Algonquin Island at 1151h.


Aircraft Category General Aviation Cirrus SR22


Airline Contacted


24/05/2008 11:53:00 AM

Low wing single engine from South to inner harbour then landing at TCCA @ 11h54. Not a flight school model of airplane (single engine, high wing) which were also present, though at much higher (double) altitude.

Algonquin IslandT-03



AFTNS tracked Ministry of Health Helicopter taking off at 0055h. Ministry of Health permitted use.




Airline Contacted


25/05/2008 12:55:00 AM

just got woken up by an airplane taking off after midnight - Sunday morning. I thought no one could fly in or out after 11. Please respond in writing to me about why this keeps happening. I really need my sleep as does my family. This is my fifth complaint in two months - I have not had any response. That doesn t seem like you really care about what your neighbours think.



AFTNS tracked Medevac helicopter taking off at 0032h. Ministry of Health permitted use.




Airline Contacted


26/05/2008 12:34:00 AM

Plane took off toward east at 12:34 am - outside hours of operation




Late arrival discussed with airline, flight delayed due to severe weather.




Airline Contacted


26/05/2008 11:17:00 PM

Loud Porter Air plane flying low near the eastern end of Wards Island, in violation of 11 p.m. (2300 hr) curfew.

Ward's IslandM-02






Airline Contacted


26/05/2008 11:19:00 PM

Why was a plane circling low over houses and then landing at the airport after closing time? I would like a response for once. Thanks for waking me up again. Your planes are not quiet as you claim.







Airline Contacted


26/05/2008 11:20:00 PM

Aircraft came in at 23;20pm and then roared its engines. This is 20 minutes past the curfew. When are you going to force Porter to obey the airport regulations? This is getting worse and it is your responsibility to stop this illegal behaviour.








Airline Contacted


26/05/2008 11:20:00 PM

Porter flight landing at Island airport after hours. Loud engine noises for 3-4 minutes following arrival.

Bathurst/Queen's Quay AreaJ-01






Airline Contacted


26/05/2008 11:20:00 PM

Porter plane landing after curfew again. It really is loud and it really does wake us up. I really do want to have a response from you. This is my 6th complaint in less than two months and nothing is being done to resolve the situation.








Airline Contacted


26/05/2008 11:20:00 PM

We heard Porter #132 from Newark land at about 11:20 Monday night. That s after being wakened on Monday morning around 4:25 by a lot of helicopter noise. I can t find a flight tracker that tracks helicopter flights, so I don t know what made that noise, but it went on for some time. I couldn t get back to sleep. When I finally got up, I saw the ferry leaving the mainland for the airport between 5:15 and 5:30 a.m. The airport seems to be open and responsible for a lot of aircraft noise during hours people try to sleep.Tuesday morning I tried to enter a complaint. You asked for all my personal information, then you asked me to calculate the time, using a 24-hour clock, then to enter my comment, and then I hit "Submit Form", and your complaint form was down! That was so frustrating.

Bathurst/Queen's Quay AreaR-01






Airline Contacted


26/05/2008 11:21:00 PM

I was awoken by an airplane landing. I got up and it was a Porter Air plane. Now with summer and open windows it is even harder to sleep with airplanes landing and the ferry clanging in the middle of the night when it docks. This airport needs to be shut down for the health of us all.








Airline Contacted


26/05/2008 11:21:00 PM

I was woken by a plane landing. I was under the impression that after 11pm planes had to go to Pearson. Why is Porter acting outside the law?

Harbour Square AreaM-08






Airline Contacted


26/05/2008 11:22:00 PM

Why is a commercial plane arriving after curfew? And why does the Porter site lie and say that all flights are on time when clearly this is a late arrival?







Airline Contacted


26/05/2008 11:22:00 PM

The Island Airport is to shut down by 11 pm so that the people living so close by are getting some sleep.This is the law, but once more this Airport creates it s own law. It is absolutely outrageous.

Bathurst/Queen's Quay AreaO-01







Airline Contacted


26/05/2008 11:22:00 PM

Plane landed and ran engines for approx 3 minutes (woke me up). There was a lot of noise that evening which disrupted my ability to get to sleep

Bathurst/Queen's Quay AreaP-02






Airline Contacted


26/05/2008 11:22:00 PM

A large aircraft landed at the airport at approximately 11:22 p.m. in violation of the 11 p.m. curfew.What action will you take?







Airline Contacted


26/05/2008 11:30:00 PM

Loud overflight and airport noise

Ward's IslandH-06



AFTNS tracked no aircraft activity at the time of complaint.




Airline Contacted


27/05/2008 12:36:00 AM

Another plane flying low over people s home after the curfew.



AFTNS tracked no aircraft activity at time of complaint.




Airline Contacted


29/05/2008 3:45:00 PM

Loud, low-flying plane flew directly over 24 Bayview, Wards Island. Aircraft was large enough to be a Q400, though seen from directly below I could not definitely identify it as a Porter plane.

Ward's IslandM-02



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