total quality mentoring (tqm) visualizaton
DESCRIPTION
I've been using visualizations to describe the type of non-school volunteer based tutor/mentor program which I feel has the most potential to attract on-going participation from inner city youth and workplace volunteers and have a transformative impact on both. I started using the term "Total Quality Mentoring (TQM) in the 1990s to describe this type of program, showing it to be something more than traditional community based one-on-one mentoring. The term TQM was borrowed from the business term, Total Quality Management, and is intended to signal a type of program that constantly is improving by learning from its own work, and the work of all others. This term has not yet caught on, but could be adopted by any program in the country.TRANSCRIPT
Total Quality Mentoring (TQM)How do you visualize the type of
tutor/mentor program needed to help
kids in high poverty neighborhoods
move through school and into jobs and
careers…with the help of volunteers
who come into their lives via organized
tutoring, mentoring and learning
programs?
What does Total Quality Mentoring
mean?
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net
Total Quality MentoringIn the 1990s we begin to use this term to represent something more than community based mentoring.
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 2
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 3
Total Quality Mentoring (TQM).. Borrows from the business term, Total Quality Management. Read about it athttp://asq.org/learn-about-quality/total-quality-management/overview/overview.html
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 4
Map of Chicago
In a TQM Program…Everyone is engaged in “learning” in order to constantly improve the impact a program has on its participants…youth, volunteers, staff, community.
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 5
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 6
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 7
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 8
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 9
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 10
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 11
Map of Chicago
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 12
The TQM chart can be drawn in many ways. Using network analysis
programs ought to be able to show the diversity of volunteers, who come
from different industries, colleges, faith groups, etc.
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 13
Each spoke in the TQM chart represents a “service learning” loop
As volunteers connect
with youth in an
organized
tutor/mentor program,
they learn about
poverty, and the
needs of the
organization. They
take that knowledge
back to their
workplace, faith
group, family, etc. and
recruit others to help.
View this animated “service learning” loop presentation
http://www.tutormentorexchange.net/images/flash/rebuild_real.swf
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 14
Use these ideas and visualizations to help build TQM programs in your
own community, or to show the type of learning and mentoring you
offer to youth in your program.
Find more ideas like this at http://www.tutormentorexchange.net
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 15
Get informed. Get involved.
Visit the following web sites to learn more about tutoring, mentoring and the Tutor/Mentor Connection.
www.tutormentorexchange.netwww.tutormentorconnection.orgwww.tutormentorconference.orghttp://tutormentor.blogspot.com
or email: [email protected]
Tutor/Mentor Connection
Tutor/Mentor Institute, LLCMerchandise Mart PO Box 3303
Chicago, Il. 60654Skype: dbassillTwitter: @tutormentorteam
@2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net