tour guiding as a profession
DESCRIPTION
TRANSCRIPT
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LOUJI DON ERICK C. NOYAPresenter
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THE TOURISM INDUSTRY
• Composite of industries and entities, both public and private
• Involved in the planning, development, marketing, sales & promotion, evaluation of destinations, products and services
• Caters to the needs of travelers, both foreign and domestic
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THE GOVERNMENT SECTOR
• Department of Tourism• Tourism Promotions Board• Philippine Tourism Authority• Local Government Units (LGUs)• Other National Gov’t. Units (NGUs)
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THE PRIVATE SECTOR
• Transportation companies• Hotel industry – accommodation
establishments• Entertainment industry • Travel trade – tour operator, tour
guides• Other private sector entities
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THE TOUR GUIDE
An individual who, either as an employee or an affiliate of a duly licensed travel & tour agency, guide guide touriststourists, both foreign and domestic, for a fee, commission, or any lawful form of remuneration.
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THE TOUR GUIDE
As a professionMust pass the qualifying interview by
DOT;Must undergo and pass a DOT-
sponsored seminar;Certificate of Good Health;NBI Clearance;LGU – licensed;Latest income tax return
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THE TOUR GUIDE
Kinds
Free LanceFree Lance – not permanently connected with any travel agency and paid per trip.
Staff Guide – permanently connected with a travel agency, receives monthly salary.
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THE TOUR GUIDE
Types Local guide – a person competent enough
to guide in a certain locality or area. Escort – person who accompanies a group
of tourists from the point of origin to the destination, and back to the origin. Usually handles group’s check in and check out.
Specialist – person who specializes in a certain field such as botany, architecture, etc.
Linguist – person who speaks fluently two or more foreign languages.
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QUALITIES OF AN IDEAL TOUR GUIDE
KnowledgeableOutgoing and Approachable
ConfidentProactiveSensitive
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QUALITIES OF AN IDEAL TOUR GUIDE
FlexibleSincere
Well-groomedSense of humor
Good communication skills
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TOUR GUIDING TECHNIQUES
Pre-tour Study your tour assignment Be aware of the composition of the
group Review itinerary Be reminded of vouchers needed Know your vehicle to be used, plate
number, and name of driver or coordinator.
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TOUR GUIDING TECHNIQUES
On Tour Be punctual Make sure you have the complete name
of guests, cash advances and tour vouchers
Check your transport amenities Meet and greet the group Discuss itinerary and check other
concerns
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TOUR GUIDING TECHNIQUES
On Tour Deliver commentariesAnnounce inclusions of the tour and
what to expectEnd your day/tour by thanking the
guestsAnnounce the next day’s
itinerary/program and give instructions
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TOUR GUIDING TECHNIQUES
Post Tour Gather all collected vouchers Prepare tour guide’s report Submit tour report immediately after
the tour Accomplish financial report with
receipts, vouchers and other assignments
Liquidate (if necessary)
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