TOURISM INTELLIGENCE AGENTUR

Module 713 International Tourism

Mrs Kate Varini

Heidi Dillen , Alicia Etter class 703_e

11th November 2013

TABLE OF CONTENTS

Introduction

Video

Fact sheet

Advantages & offers

Members

Winning award

Personal opinion

Conclusion

Sources

IRIS MOBILE CONCIERGE

«Apps changing Hospitality»

Stay up to date

VIDEO

http://vimeo.com/68854781

FACT SHEET

What: online concierge

Where: wherever guests go

When: anytime

Why: It is a great way to discover the city

How: Upload the app

Whom: Wide target group

ADVANTAGES

Customers

Informative

Personalization

User friendly

Unique experience

Print opportunities

Companies

Marketing tool

Measurable

Customization

Ecological

OFFERS

Events

Weather conditions

Online reservations

Top 10 things to do

Virtual tour guide

Real time communication

MEMBERS

More than 200 hotels worldwide

WINNING AWARD

‘Best Technological Innovation’ award

PERSONAL OPINION

App requires iOS 5.1 or later version

Good idea

Needs improvement

Will become popular

CONCLUSION

Technical improvement

Innovation

Staying up to date

Advantages for customers and business

Need of improvements

SOURCESGoogle Play. (2013). iRis Concierge. Retrieved from: https://play.google.com/store/apps/details?id=com.irisvalet.it.demo.concierge.ent&hl=en

iRiS Software Systems. (2013). iRiS Mobile Concierge. Retrieved from: http://www.irisapps.com/products/iris-mobile-concierge/

Vimeo. (2013). IRIS Telegraph Business Club. Retrieved from: http://vimeo.com/68854781