QUALIFICATIONS SKILLS JOBSCompletion of Year 10

Certificate I or II

May include an Australian Apprenticeship

60% of the workforce has no post-school qualification or another qualification

Neat personal appearance & high level personal hygiene

Good communication skills

Polite, patient, friendly and efficient Enjoy working with people

Able to: - work as part of a team - cope with physical demands - work under pressure

Honest and reliable

Airline attendant

Bar attendant

Car driver | Cleaner | Cook

Gaming worker | Kitchen hand

Laundry attendant

Porter – hotel/motel

Recreation officer

Room attendant

Sales assistant | Waiter

“It’s always busy, there is always somewhere to go,

you can always find work. Career wise I love cooking but also enjoy working on

the floor, waitressing, talking and meeting new people”

Gracey

“I like the adrenaline of the busy environment.“

Amber – Restaurant Owner

“I love the diversity, the challenge, it is always changing and evolving.”

Dean – Qualified Chef

Tourism on the Mid North Coast

Tourism

• Opportunities include travel consultant, group tour guide, cafés, adventure tourism, restaurants, functions & events, hotels & accommodation, clubs, tourist attractions, holiday parks

• Team work, communication, problem solving, planning & organising, initiative, self-management, learning & technology are all important or essential

• Can be busy all year

• Good confidence for industry growth over the next 5 years

• Skills relating to interpersonal interaction in retail, sales, hospitality & entertainment are important / essential

• Apprenticeships & traineeships are projected to be offered by the industry

www.myfuture.edu.au www.tourism.australia.com www.hotelmanagement.com.au www.gtana.com.au www.training.nsw.gov.au www.gooduniversitiesguide.com.au www.skillsroad.com.auwww.skillsone.com.au www.fya.org.au

Useful links

QUALIFICATIONS SKILLS JOBSBachelor degree or higher

Study usually undertaken at university

15% of the workforce has a Bachelor degree or higher qualification

Enjoy working with people

Good communication and organisational skills

Accurate

Able to project a professional manner at all times

Excellent leadership and supervisory skills

Good problem solving skills

Effective computer and technology skills

Licensed club manager

Food services manager

Hotel or motel manager

Tourist information officer

Travel agency manager

QUALIFICATIONS SKILLS JOBSCertificate III through to Advanced Diploma

May include an Australian Apprenticeship

Study usually undertaken at TAFE or Registered Training Organisation

Some universities offer study at this level

25% of the workforce has a Certificate III qualification or higher

Good communication skills

High level personal hygiene

Stay calm under pressure

Enjoy & work well in a team

Good organisational & time management skills

Punctuality & attention to detail

Good interpersonal and supervisory skills

Good with technology

Customer & sales focussed

Caterer | Chef

Events coordinator

Flight attendant

Museum guide

Outdoor adventure guide

Ships catering attendant

Tourist information officer

Tour guide

Travel attendant

Travel consultant

Entry level

Degree qualified and

managerial

Vocational qualifications and trades

15 to 2444%44Average (full time) weekly hours

Accommodation and food services accounts for 7% of Australia’s workforce

$46,800Annual median salary

40%of workers are full time

of workforce is aged from

54%of workforce is female, 46% is male

Industry prospectsEmployment opportunities are projected to increase for accommodation and food and beverage services

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Food and beverage services is by far the major employer – with one in four workers a waiter or kitchen hand

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