towards a knowledge-based saf - apqc...system mindef/ saf operations centre (msoc) network various...

TOWARDS a KNOWLEDGE-BASED SAF

MR NEO KIM HAI

Head KM Office

Singapore Armed Forces, Ministry of Defence

One Objective Three Imperatives Five Initiatives

One Objective –

A Knowledge-based

SAF

One Objective Three Imperatives Five Initiatives

Leadership Support

Believe in

Knowledge Capital

Ground Understands

Usefulness of KM

Three Imperatives Five Initiatives

Spectrum of Operations to contribute to Regional & International security

One Objective

Maritime

Security

Peace Support

Operations

Humanitarian

Assistance &

Disaster Relief

International

Counter Piracy

Three Imperatives Five Initiatives

Wide Spectrum of Operations to contribute to Local & Regional security

Learn New Operational Knowledge

InternaliseQuickly

Apply into Doctrines &

Tactics

Ops

Knowledge

Cycle

One Objective

Operational Complexity

Three Imperatives Five InitiativesOne Objective

3rd Generation SAF

- More Networked

& Integrated



“ In the 3rd Generation SAF, the soldier not just fights with his rifle, he

has got the whole SAF in his backpack”.

- Mr Teo Chee Hean, Deputy Prime Minister/ Minister for Defence, Singapore

Power of the

Entire Network

Command

Systems &

Processes

Fighter

AircraftsAttack

Helicopter

Artillery

Sensors

Integrated

Network

SHOOT



• War-fighters must be

conversant with Ops

Doctrine & Info Flow

• Draw Expertise from

Centres of Knowledge

Air force Knowledge Hub

Navy Knowledge Hub

Army Knowledge Hub

System ComplexityOperational Complexity


• Conscript system –leveraging National Servicemen

• Limited time to train (2 years full time)

• Need to learn new systems during yearly in-camp trainings

Active Servicemen Operational Ready National Servicemen

Operational Ready National Servicemen

System ComplexityOperational Complexity


Active Servicemen

Capture System Knowledge

Store in Central Repository

Retrieve Easily for Learning

• Create Centralised Knowledge Repository

• IT-enabled self-discovery for the IT-savvy


Knowledge Tree


Regimentation

Strict Compliance

Deference to

Authority

Traditional New

Tolerant of

Mistakes

Receptive to New

Ideas

Fundamental review in our beliefs,

the way we think and interact

1


“ Start small, scale-up progressively”.

- Major General Ng Yat Chung, Chief of Army, 2001

Identify committed

change agents

Equip them with OL ideas

Implement quick wins

in workplace

Scale up progressively

1


•Numerous Communities-of-Practice set up

1

MINDEF

Public

Affairs


Leadership Dialogues

• Open discussion for important & complex topics

• Separate decision forum convened when issues thoroughly debated

• “Walk-the-Talk” – Leadership attends OL courses

“ Open discussion is necessary to level-up understanding for complex

issues”. - Lieutenant General Neo Kian Hong, Chief of Defence Force, SAF

1


Nurturing

a Learning

Culture2


Invest in our People to adapt to changes &

create new knowledge faster

Military Domain ExpertsProfessional Military

Education & Training

Continuing Education

Nurturing

a Learning

Culture2

Leadership

Development


Contributing back to the Nation

Nurturing

a Learning

Culture

Severe Acute

Respiratory Syndrome

2


Nurturing

a Learning

Culture

Building

Knowledge

Capital

3


Virtual Registry System

Army Knowledge

PortalNavy Ex Trg

SystemManpower Workplace

Air force

Portal

Intranet Wiki

enterprise System for Innovation,

Learning & Knowledge (eSILK)

• Consolidate Disparate Systems

• Common Repository for Explicit Knowledge

Nurturing

a Learning

Culture

Building

Knowledge

Capital

3


Lessons Learnt from Exercises Shared

Nurturing

a Learning

Culture

Building

Knowledge

Capital

Ex Forging Sabre

- Integrated Air-Land Living Firing

Exercise in United States

3


Nurturing

a Learning

Culture

Building

Knowledge

Capital

SAF/ MINDEF Wiki

eForum

• Collaborative tools to support various communities in

creating and sharing knowledge

• Self-directed learning on the Internet

3


• Harness power of the network to create knowledge-

based environment for commanders to see first,

understand better, decide & act faster

• Transform warfighting concepts, doctrine & processes

Nurturing

a Learning

Culture

Building

Knowledge

Capital

Integrated Knowledge-based Command and Control

3


Unifying IT

System

• No Single Entity can acquire Full

Knowledge of the Entire System

• Each “knowledge branch” will

Champion for a Selected Field

Nurturing

a Learning

Culture

Building

Knowledge

Capital

4


Unifying IT

System

“... foster a learning climate through more permissive organisational

structures”.- Lieutenant General Desmond Kuek, Chief of Defence Force, 2008

Task Forces could draw upon expertise and

knowledge from the entire SAF to achieve

integrated war-fighting

HQ

HR

Plans

Ops

CSS

Int

C4

C4

HR

Plan

Ops

CSS

Int

Nurturing

a Learning

Culture

Building

Knowledge

Capital

4


Unifying IT

System

• Synergise Inter-agency & Multi-lateral

Maritime cooperation

• Fusion & Distribution of Ops Knowledge to

Partner Navies & Maritime Agencies

Nurturing

a Learning

Culture

Building

Knowledge

Capital

Changi C2 Centre

4


Unifying IT

System

GS(ops)

COA

GS(Dev)

COA

GS

Ops

Training CSS

GS

Dev

HR

Army Re-structuring

Restructure functional departments

into 5 inter-linked knowledge hubs

Nurturing

a Learning

Culture

Building

Knowledge

Capital

4


Unifying IT

System

Air Force

Re-organisation

Re-organise structure and network new war-fighting

commands to achieve greater effectiveness

Nurturing

a Learning

Culture

Building

Knowledge

CapitalSembawang

Air BaseTengah Air

Base

Air Staff

(Ops, Int, Log, HR)

Chief of

Air Force

Paya LebarAir Base

Changi Air Base

4


Unifying IT

System

MINDEF/ SAF Operations Centre

(MSOC)

Network various ops centres into an

integrated structure to support

knowledge-based operations

Nurturing

a Learning

Culture

Building

Knowledge

Capital

4


Unifying IT

System

Creating

Knowledge

Hubs

Nurturing

a Learning

Culture

Building

Knowledge

Capital

5


Unifying IT

System

Creating

Knowledge

Hubs

• Re-engineer systems & processes

for eRegistry & e-Meeting

Nurturing

a Learning

Culture

Building

Knowledge

Capital

5


Unifying IT

System

Creating

Knowledge

Hubs

JournalingReflection

CoachingCoaching

Before

Action

Review

During

Action

Review

Post

Action

Review

Action Learning

Process

• Incorporate new training processes

• Organise CoPs and re-wire processes

Nurturing

a Learning

Culture

Building

Knowledge

Capital

5


Nurturing a

Learning

Culture

Innovating

New

Processes

Knowledge Tree

Creating

Knowledge

Hubs

Building

Knowledge

Capital

Unifying IT

System

On-going journey

• Strong leadership support

• Enduring ground implementation

• Unified IT system

1

2

3

4

5

Thank you

Mr. NEO Kim Hai

[email protected]

mailto:[email protected]

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