Yanuar NugrohoDeputi Kepala Staf Kepresidenan RIBidang Kajian dan Pengelolaan Isu-isu Sosial, Budaya, danEkologi Strategis

yanuar.nugroho@ksp.go.id ; @yanuarnugroho

24 Mei 2017

Towards E-Governance: A National Agenda Perspective

E-Governance is fundamental to support service delivery and

bureaucracy reform efforts

Development Focus and

Priorities

E-governance:

‘by the governed,

for the governed,

and of the governed’

Other development

areas

11. Trade

12. Village

13. Environment

14. Technology

15. Children and

Women

16. Social Exclusion

17. Laws and

Regulation

18. International

19. Border Areas

20. Sports

21. Human Rights

22. Migrant Workers

23. Culture and Arts

24. Judicial System

25. Drug Misuse

26. Corruption

Eradication

27. National Defense

and Securities

1. Food

2. Energy

3. Maritime

4. (Transportation)

Infrastructure

5. Health

6. Education

7. Poverty

Reduction

8. Bureaucracy

Reform

9. Tourism

10.Industry

Other development

areas

Priority

Programmes:

Focus

Priority

Programmes:

Constitutional

Mandate

Priority

Programmes:

Focus

4 3 1

++

E-Governance: From political promise to technocratic vision

Regulatory Framework

Institutional Setup

Accountability Mechanism

Key Pillars to ensure e-Governance worksE-Governance in Indonesia:

Case in Point

LAPOR!

One Map

One Data

• Official data for decision making

• Indicators of development outcomes

• Key spatial based planning input

• Conflict resolution

• National ‘complaint handling’ mechanism

• Participatory planning and policy making

input

Smart City

• Leveraging digital platform and co-

creation to solve problems in

municipality with innovative solutions

Case 1: One Map Policy - Single reference of geo-spatial database

Clear legal framework, institutional setup and robust monitoring/

evaluation mechanism spur the success of OMP implementation

Legal Framework

Presidential Decree No

9/2016 underpins OMP

implementation

Governance and

Institutional Setup

Clear governance

among ministries

across levels get

concepts into action

Accountability

Framework

Monitoring and

evaluation conducted

by the President’s

Office provide clear

track to follow by

ministries

69% of Targeted

Thematic Maps are

Integrated by

December 2016

Big Data for

Real Time

Government

Decision Support

Integrated Government

Data (National Data

Warehouse)

Structured Coordination

among Institutions

Open Government Data

Structuring

Regulation

and Institution

Providing Open

Government

Data

Conducting Forum

Data and Pilot

Project

data.go.id31 Govt.

Institutions

Scattered Data

Lack of Institutional

Coordination

Unstandardised

Data

As-Is SituationOne Data

InitiativeExpected Future Situation

Case 2: One Data Indonesia - A (long) journey

•Data scattered in

each work unit

•Data collection is

done in every

different program,

even though they

require the same

data.

•Much of the data is

only available in

hardcopy

A

B

C

C(?)

There is no single

reference of data.

Difficult in

government

education

assistance

distribution. (BOS,

BSM, PKH)

Consequences

A

B

C

D

• Data are

gathered in a

warehouse.

• Unified Data

collection in the

smallest units

(schools).

• Data published in

open format to

increase usability

of data.

Interoperable data

allows every unit to get

the data needed

without recollect the

data from raw data

sources.

Ease of transparency

and accountability of

government

educational assistance

Impact

Ministry of

Education

and

Culture

School

SchoolSchool

School

School

School

School

SchoolMinistry of

Education

and

Culture

Then… …Now

Case in Point – Data governance transformation

at the Ministry of Education and Culture

SMS 1708

www.lapor.go.id

@LAPOR1708

Mobile Apps

Connecting 250 million people to

all government institutions

Indonesia’s national complaint

handling system

EASE OF ACCESS

• Various channels

• Interactive mechanism

• Whistleblower features

INTEGRATED

No wrong door policy:

- 100 Govt agencies

- 48 Local govts

- 90 SOEs

- 130 Embassies/missions

TRANSPARENT

• Accountable process

• Participatory

monitoring

• Published statictics

Case 3: LAPOR! - Improving public services through a national complaint handling system

https://www.lapor.go.id/1393564

Fatkhul Imron

My land document detained by

Surakarta Land Agency without

any reason!

Land Agency

Apologized for it.

We’ll check and

inform you

immediately.

Fatkhul Imron

The problem is solved. The head

officer has explained it and

provided any help needed.

LAPOR! – Making bureaucracy works

Case 4: Smart City – digital innovation to deliver public services

Jakarta

BandungBojonegoro

Semarang

SurabayaMakassar

Bojonegoro smart-city: Transforming development vision

Starting the transformation journey from 2008……Bojonegoro shows solid

performance and results

• Dialogic

• Public Visit

• SMS

• Facebook

• Radio

• Social Media

• Complaints Box

• SIAP-LAPOR

• 4-D

• LAPOR

• SISMON

• OPEN data• Public

complaint

driven

planning

Transparency Participation Collaboration

• Bojonegoro web

• PPID

• Pricing Info

• SIMTAPAT

• Budget

Transparency

• Performance

Evaluation

Regent

Reg 42/

2014 on

TKBP3Regent Reg

30/ 2013 on

MIPBPP

Regent Reg 12/

2016 Term of

Reference

• Big Data

2008 2015

98.74106.1

5

Farmers

Exchange

Value

5.93 3.1Un-

employ

ment

23.87 13.98Poverty

Rate

10.24 19.87Economic

Growth

LAMPIRAN

Yanuar NugrohoDeputi Kepala Staf Kepresidenan RIBidang Kajian dan Pengelolaan Isu-isu Sosial, Budaya, danEkologi Strategis

yanuar.nugroho@ksp.go.id ; @yanuarnugroho

24 Mei 2017

KELEMBAGAAN SPBE NASIONAL SKENARIO 1

13

Forum GCIOMitra

Percepatan(Kominfo,

BPPT, Kemenkeu,

Kemendagri, BPKP,

Bappenas)

Dewan TIK Nasional

Komite PengarahSPBE K/L/D

PRESIDEN

Menteri PAN/RBMenteri PPN/Bappenas

Tim Pelaksana SPBE Nasional

NCIO KOORDINATOR SPBENCTO

Komite SPBE Nasional

Menteri Kominfo

Menteri PAN/RBMenteri PPN/BappenasMenteri Kominfo

KemenPAN/RB

KemenPPN/Bappenas

Kemenkominfo

Usulan Susunan Kelembagaan SPBE Nasional – Skenario 1

K E M E N T E R I A N P E N D A Y A G U N A A N A P A R A T U R N E G A R AD A N R E F O R M A S I B I R O K R A S IR E P U B L I K I N D O N E S I A

KELEMBAGAAN SPBE NASIONAL SKENARIO 2

14

Forum GCIOMitra

Percepatan(Kominfo,

BPPT, Kemenkeu,

Kemendagri, BPKP,

Bappenas)

Dewan TIK Nasional

Komite PengarahSPBE K/L/D

PRESIDEN

Tim Pelaksana SPBE Nasional

Komite Pengarah SPBE Nasional

Menteri PAN/RBMenteri PPN/BappenasMenteri Kominfo

KemenPAN/RB

KemenPPN/Bappenas

Kemenkominfo

Usulan Susunan Kelembagaan SPBE Nasional – Skenario 2

Komite Pengarah SPBE

Nasional memimpin

Penyelenggaraan Sistem

Pemerintahan Berbasis

Elektronik

AKTIVITAS

• Mengambil keputusan dan kebijakan yang

berkaitan dengan penyelenggaraan Sistem

Pemerintahan Berbasis Elektronik

• Melakukan koordinasi, pengendalian keterpaduan,

monitoring, dan evaluasi SPBE secara nasional

• Membantu pengkoordinasian secara internal

pemerintahan dan secara eksternal instansi non-

pemerintah, dan masyarakat

• Membantu Badan Pemerintahan dalam

meningkatkan kualitas sumber daya berbasis TIK

yang diperlukan untuk melaksanakan SPBE

• Menyelenggarakan secara berkala Forum

Koordinasi Government CIO

KOMITE

PENGARAH

SPBE

NASIONAL

20

Tugas dan Fungsi Komite Pengarah SPBE Nasional

Pelaksana harian koordinasi

aktivitas SPBE lintas

Lembaga Pemerintah

AKTIVITAS

• Merencanakan dan mengkoordinasikan aktivitas

implementasi SPBE dengan seluruh pihak yang

terlibat

• Berkoordinasi dengan penanggung jawab dari

masing-masing inisiatif untuk mendapatkan

laporan progress, perubahan scope dan masalah

yang dihadapi

• Memfasilitasi penyelesaian permasalahan dalam

implementasi SPBE

• Menyiapkan laporan regular perkembangan

implementasi SPBE secara keseluruhan (lintas

program)

• Menyampaikan kemajuan, kendala dan

permasalahan yang dihadapi dalam implementasi

SPBE kepada Komite Pengarah SPBE Nasional

TIM

PELAKSANA

SPBE

NASIONAL

21

Tugas dan Fungsi Tim Pelaksana SPBE Nasional

KELEMBAGAAN SPBE NASIONAL SETELAH 2019

17

Forum GCIO

Forum SPBE- Wantiknas- Tokoh

masyarakat

Komite PengarahSPBE K/L/D

PRESIDEN

Komite Pengarah SPBE Nasional

Menteri PAN/RBMenteri PPN/BappenasMenteri Kominfo

Badan Penyelenggara SPBE

Deputi 1• Tata kelola

• Kebijakan

• Kerjasama

Deputi 2• Infrastruktur

• Teknologi

Deputi 3• Pengembangan

aplikasi

• Database pemerintah

Deputi 4• Interoperabilitas

• Bank API

Nasional

Deputi 5• Pelayanan

publik dan

pemerintahan

Usulan Susunan Kelembagaan SPBE Nasional Paska 2019