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BUSINESS PROFILE

TOWARDS GLOBAL RECOGNITION

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INTRODUCTION

As Indonesia’s flagship national company that is engaged in a broad

spectrum of upstream and downstream energy operations, Pertamina has

increased productivity with more sustainable business performance. Today, we are gaining a stronger foothold in the sector, which sets us

out to be a world-class energy giant.

TOWARDS GLOBAL RECOGNITION | 01

The fact that we are in the midst of exponential population growth comes with significance: rising living standards that causes the increase in energy demand. Due to that, the scale of the global challenge that the world faces is becoming greater. Whenever energy is used and managed, sustainability plays a vital role and helps to build continuous improvement.

We believe that is the basis for working with responsibility. As the Indonesia’s top-tier energy company, Pertamina is involved in a wide range of upstream and downstream oil, gas, geothermal, and other energy acts with operations in more than 5 countries. Pertamina is the first Indonesian company to be featured on the Fortune “Global 500”.

Since 1957, our calling is to help Indonesia moving forward and to ensure the future of our nation by supplying energy to the Indonesian people. For over 50 years, we have grown with 21,405 employees, each playing an important role to answer the energy demands of Indonesia’s population of more than 240 million.

Our aim is to be a world-class energy company and our performance reflects our goals. In our accomplishment, we recorded an increase in total assets and revenue as well as production growth and business expansion.

To reach the “Year 2025 Aspiration” to become the company that energizes Asia by 2025, we have laid the foundation by enhancing our operations and set assertive targets by increasing production of oil, gas and geothermal sector.

In addition, we are also expanding gas infrastructure and developing alternative resources of new and renewable energy based on strong commercial values by embedding 6C to our Code of Conduct, which are Clean, Confidence, Competitive, Customer Focus, Commercial, and Capable. In line with these goals, we implement the long-term strategy of “Aggressive in Upstream, and Profitable in Downstream,” to explore and to produce

essential resources of energy to meet the essential needs of millions of Indonesians. Henceforward, we are using our full suite of assets and capabilities to expose our self-determination and pursue our goal.

We have a commitment to sustainable development and a proven track record in achieving tangible outcomes. Among others, we received numerous PROPER (Program for Pollution Control, Evaluation and Rating) awards from the State Ministry of the Environment for our environmentally feasible operations.

Indonesia’sEnergyPowerhouse

OURPROFILE

|TOWARDS GLOBAL RECOGNITION02

FACT & FIGURES

DISTRIBUTION

COUNTRIES OFOPERATION11EXPLORATION& PRODUCTION

REFINERIES

61,039.21 MBSD

REFINING CAPACITYMORE THAN 5,000

GAS STATIONS(more than 4,500 with ‘Pasti Pas’ Certification)

E&P WORKING AREAS

88,647 sqm2

Domestic OilRefinery

Distribution Route

Pertamina Depot

Reloading Terminal

Transit Terminal

Floating Storage

FSO

Import Route

Sumatra

RU II Dumai/ Sei Pakning170 mbbls/d

ImportJakarta

Semarang Surabaya

Bali

Samarinda

Manado

Makassar

Medan

Banda Aceh

Jambi

Palembang

Non Singapore Import

RU VBalikpapan

260 mbbls/d

RU IVCilacap

348 mbbls/d

Total

1.031 mbbls/d

Sulawesi

WestPapua

RU VIIKasim/Sorong

10 mbbls/d

ng

Java

RU VIBalongan125 mbbls/d

National Oil Fuel Supply andDistribution Network

Import

Total Crude OilProduction (MMBO)

Total Natural GasProduction (BSCF)

64,4070,01 70,63 71,76 87,185

2010 2011 2012 2013 2014 2010 2011 2012 2013 2014

502,05532,8 563,155558,60 588,67

Foreign Assets

AlgeriaBlock 405AAlgeria

IraqBlock 3 West Qurna 1WD, Iraq Iraq

Yaman

Saudi ArabiaOman

DubaiNepal

China

Thailand

Myanmar

Taiwan

Vietnam

Philippines

Malaysia

East Timor

Mauritius Australia

Bangladesh

Singapore

Afghanistan South Korea

South Africa

Lubricant Export Areas2008-2013

Foreign Assets

ItalySwitzerlandJapan

Nigeria

Kalimantan

118 mbbls/d

RU III Plaju

TOWARDS GLOBAL RECOGNITION | 05|TOWARDS GLOBAL RECOGNITION04

BUSINESS PROCESS

DRILLING

REFINED OIL

Tanker

RefineryProcess

LPG

Kerosene

Naphta(LDMC)

Continued Process

HOMC(88-95)

Premium 88

Pertamax 95

Pertamax 92

Pertamina Depot

Fuel Station

Avtur

DieselOil

Lube Base Oil

Asphalt

Wax

DISTRIBUTION THROUGH FUEL STATIONSAGENTS, AND OTHERS:

KEROSENE, GASOLINE, DIESEL, HSD, LPG

CRUDE OIL

UPSTREAM

IMPORT OF RAW OILAND REFINED OIL

Information: Other Process

DOWNSTREAM

BLENDING

COMPANY OPERATION KEY

UPSTREAMPertamina is involved in a wide range of activities from upstream to downstream, gas, geothermal, petrochemical and other energy operations.

PT Pertamina EPPT Pertamina EP CepuPT Pertamina Drilling Services Indonesia

PT Pertamina Hulu EnergiPT Pertamina Geothermal EnergyPT Pertamina Internasional Eksplorasi dan ProduksiConocoPhillips Algeria Ltd

PT Pertamina GasPT Arun NGL*PT Badak NGL*

(*) Pertamina’s ownership over PT Arun NGL and PT Badak NGL is 55% each. Although owned by Pertamina,the companies cannot be classified as subsidiaries of Pertamina, because Pertamina does not hold control over them.

PT Pertamina Trans KontinentalPT Pertamina RetailPT Pertamina LubricantPT Pertamina Energy Trading LtdPT Pertamina Patra Niaga

NATURAL GAS DOWNSTREAM

Sumber: Pertamina PHOTO: PERTAMINA; INFOGRAPHIC: ARDIANSYAH; EDITOR: ROSDIANA SITOMPUL

POWERGENERATOR

ELECTRICITYDISTRIBUTOR

ELECTRICITY

STEAM

GEOTHERMAL

POWERGENERATOR

MARKETINGAND SALES

LPG TERMINAL

PROCESS

LNG SALES

LNG DELIVERYNATURAL GAS

TRANSMISSIONROUTE

LNG

LPG

EXPLORATION AND PRODUCTIONDOMESTIC AND FOREIGN

LNG REFINERY

”GAS TRADINGTRANSMISSION”

Travelling BlockGooseneck

Swivel

Mud Pump

Mud Tank

Shale Shaker

Drill Floor

Conductor Pipe

Drilling FluidCirculation Path

Drill Bit

Crown Block

Rig

Crossover Cable

Engine

Cabel Drum

Blowout Preventer

Drill pipe

Mud Hose

Standpipe

Press Pipe


Improvements and innovations in all operations are the driven power for Pertamina to move forward. As we evolved from a national oil and gas company to a world-class energy provider, we are determined to meet the growing energy demand while addressing social and environmental issues through our core business in hydrocarbon exploration, geothermal exploration and exploitation increase, and also refinery that produces fuel and other intermediate or end products.

Furthermore, we streamline our operation through the provision of processing facilities, transportation, storage and commercialization. We run transportation of petroleum and natural gas, as well as their intermediate or end products. This includes the transport of natural gas through pipelines, above or below ground, as well as water transport for commercial purposes.

Our commercial activities include purchasing, sale, export, and import. The list continues with the receiving, collection, storage and expenditure of our commodities, together with the development, exploration, production and trade of new and renewable energy.

AGGRESSIVE UPSTREAMPertamina maintains its sustainable growth through the execution of Aggressive Upstream strategy. Increasing production in the upstream operations contributes to the company’s business and national interests.

The upstream operations manage both domestic and overseas projects, focusing on exploring and producing oil and natural gas as well as Natural Gas Liquids (NGL), geothermal, non-conventional fossil energy, and new and renewable energy.

PROFITABLE DOWNSTREAMPertamina achieves more profitable margin through its reliable downstream operations for oil and gas products, which include refining, distributing, trading and marketing of oil, petrochemicals, and other energy-related and alternative energy products.

• Refinery (6 refineries – 1045 KBSD) • Industrial Fuel (Kerosene, High Speed Diesel/Diesel/

Marine Fuel)

• Non subsidized Fuel Retail (Pertamina Dex, Pertamax/ Pertamax Plus)

• Aviation Business • Lubricants • LPG • Petrochemical • Subsidized Fuel Distributors (Kerosene, Premium,

High Speed Diesel) • Conversion Program, from Kerosene to LPG

Marketing & Trading and Finance, includes: Procurement of Crude Oil and Products, Processing and Refinery Production, Product Sales and Availability of Cash Flow.For alternative energy, Pertamina aims at setting up its own biofuel refinery that will comprise 3 different types of fuels, namely Green Diesel, Bioavtur and Bioethanol.

World-ClassEnergyProvider

OURCOMMITMENT


GAS SECTORPertamina manages its gas business with an integrated approach from upstream to downstream. Our commitment to delivering the most favorable outcomes is generated through sustainable business achievements and satisfactory production capacities.

Total gas transmission pipeline length of 1,615.3 kilometers, with total transmission capacity of 7,920 mmscf/d.

Commenced the Arun LNG hub and regasification terminal as well as the Arun - Belawan gas pipeline and Gresik – Semarang pipeline in the same year. Being the world’s largest LPG carrier ship capable

of supporting the distribution of LPG in Indonesia, executed through the presence of Pertamina 1 (2013) & Pertamina 2: with a payload capacity of 45,000 metric tons of LPG (each).

MOVING TOWARD GLOBAL RECOGNITIONPertamina regards customer care, technology, trustworthiness and innovation as inseparable factors that not only drive the business beyond the competitions, but also place the company higher in the global energy sector. Strategic priorities demonstrated through aligning overseas operations with our long-term strategy that focuses on development and oil production,

and developing the perfect selective Enhanced Oil Recovery (EOR) in order to increase the oil supply for our refineries.

We are also developing capabilities in offshore drilling and operations as a main operator and establishing partnership with experienced operators while investing in exploration to increase the reserve to production ratio to above 100%, in accordance with the realization of yearly additional reserve findings, in which we have been maintaining the achievement of the target.

Through the development of oil and gas resource management capability, and through the learning

process, we have gained the courage and confidence as a competitive advantage as well as understanding the importance of business networking and strategic business growth that should be developed in a business-to-business scheme. With strong commercial principles, we are optimistic about managing our investments and at the same time, managing risks.

AN ENCOURAGING WORKING ENVIRONMENTPertamina’s human capital makes up one of the most essential elements in the company’s activities. They are the energy that enables the company to maintain the expected high quality standard in its upstream and downstream activities.

We consider occupational health, safety and security, as well as environmental protection as the company’s primary concern toward employing its best industry practice. Thus, we implement the best standard practices of Health, Safety, Security and Environment (HSSE). We observed all of the management aspects of HSSE as an absolute investment required to achieve the company’s vision to become a national world-class energy company.

The important contribution is made by the employees most effectively through the establishment of a health and safety culture within the company that integrates health and safety into everyone’s roles.

We also constantly fulfill our contribution to the criteria for HSSE Excellence including a rating for PROPER-KLH or environmentally feasible operations assessment that is no less than GREEN, and HSE Management System Implementation Audit of ISRS version (International Sustainability Rating System)-DNV that is assessed as ‘Excellent’.


With this achievement, we have succeeded in maintaining positive financial performance for the past five years in which the company’s net profit jumped by almost 97 percent over the last five years.

Our improved business performance has partly been generated by taking a variety of initiatives that we have taken, especially with regard to our upstream, downstream, refinery, marketing, and gas businesses.

UPSTREAM SECTORAn “aggressive upstream” initiative, either domestic or overseas, has led to the increase in the company’s oil and gas output by 7% average in the last 5 years. This illustrates our commitment to maintaining the continuity of energy supply for domestic consumption in Indonesia in order to become one of Asia’s leading powerhouses. Pertamina’s upstream business, which is conducted in several regions in Indonesia and overseas, includes exploration and production activities.

OVERSEAS EXPANSIONApart from optimizing exploitation activities in the domestic fields, Pertamina aggressively expands its business overseas as a way to increase its reserves and boost the overall output of production. The overseas expansion partly aims to achieve the company’s aspirations to become an international player in the world’s hydrocarbon industry.

With our World Class Energy Company vision, we keep expanding beyond our current international portfolio:

• Murphy Oil, Malaysia We have acquired a 30% participation interest in

Murphy Oil and boost more our exposure in Malaysia• Block 405A, Algeria We have acquired 65% participating interest

and became the operator in the Menzel Field, as well as a 3.7% stake in the Ourhoud Field and 16.9% in the EMK Field. Thus, from Block 405A, additional production of 23,000 BOPD was obtained.

Unlocking potentialthrough integration

Pertamina is consistently improving its business

performance. As demonstrated, we

succeeded in achieving an overall

increase of almost double financial

performance in every year.

OURPERFORMANCE


• Block SK-305, offshore Malaysia We have a 30% participation in Block SK-305

offshore Sarawak, Malaysia. The 2013 production amounted to an average of 232 BOPD and 1.2 MSCFD subsequently we aim to have the increased numbers of production in the next following years.

• Block 10 & 11.1, offshore Vietnam The FEED Study and FDP in Gau Chua and Ca

Cha have been carried out, and drilling of one (1) exploratory well is being performed.

• Block 3, offshore Qatar The GGR final study and final audit by PHE have

been implemented.• Block West Qurna, Iraq We have successfully completed the acquisition

of 10% participating interest in Block West Qurna 1, Iraq.

DOWNSTREAM BUSINESSBeing aggressive in improving the upstream business, Pertamina has also taken strategic strides in its downstream business and other oil-and-gas related businesses, including lubricant, aviation, refinery, drilling and shipping services, etc. The strategic initiatives in the downstream sector have considerably contributed to the company’s overall business performance.

We not only maintain our market domination for non-subsidized fuels and lubricants in the domestic market, but are also expanding our market coverage for other products, such as providing aviation fuels, lubricants and fuels to the foreign market. The lubricant exports have penetrated to 24 countries. At the same time, we continue to maintain domination in the domestic market that reaches 60% of the market share.In the way of becoming a world-class company, Pertamina Shipping has also prepared ships for transporting Saharan Crude produced in Pertamina’s Block 405A in Algeria.

In fuel transport fleets, we have been strengthened by the presence of several new ships, including one VLGC (Very Large Gas Carrier) unit, the largest LPG carrier ship in the world, which will be used for the distribution of LPG in Indonesia.Our Marketing and Trade division was successful in maintaining the supply of subsidized fuels as well as in increasing the sales volumes of non-subsidized fuels and non-fuel products, especially of our lubricant products, which also have become more visible in the overseas markets.


REFINERY BUSINESS Pertamina owns and operates 6 refinery facilities in

Indonesia, namely Refinery Unit (RU) II Dumai, RU III

Plaju, RU IV Cilacap, RU V Balikpapan, RU VI Balongan

and RU VII Sorong. Total installed capacity of these

refineries is more than one million barrels stream day

(MBSD), making Pertamina the largest company with

refinery assets in Southeast Asia and the fifth largest

in Asia.

Our refineries process domestic and imported crude

oil into a variety of fuel (BBM) and non-fuel products

consisting of LPG, propylene, solvents, petrochemical

products, and lube bases products.

Operational performance achievement of our refinery

shows a positive trend. The parameters are indicated

by the increase of yield valuable product (Premium,

Pertamax, Pertamax Plus, Kerosene, Diesel, Pertadex,

Aviation Fuel, paraxylene and benzene) on intake.

Improvement in the refinery’s operational performance,

showed by the PAF (Plant Availability Factor) with a

Total Downtime for refinery maintenance in 2013 that

is lower than in the previous years. Consistently, our gas

trading activities in 2013 were increased by 147%.

We estimate that our gas trading will continue to grow

following completion of several gas infrastructure projects.


Pertamina sees promising business outlook in increasing the production and exploring new reserves. With more accomplishments, from revenue generation and production capacity to corporate governance and social responsibility, Pertamina is on the track toward achieving the goal to becoming a Fortune 100 company by 2025.

Aside from obtaining more in the future benefits of the company’s existing production fields, we are gradually bringing in the untapped, huge potential of new and renewable energy (NRE) resources. We are integrating NRE into our existing businesses.

Notwithstanding the exploitation of the potentials of new and renewable energy (NRE), we also focus on the development of geothermal energy. We see excellent prospects for this expansion, looking at the fact that Indonesia is a country with huge geothermal energy potentials. There are indeed a huge amount of untapped sources in both NRE and geothermal energy.

Through UTC (Upstream Technology Center), we conduct research and development as well as knowledge up-skilling to become the company’s focal point for identifying, prioritizing, and coordinating research.

Building a sustainable future


COMMUNITY DEVELOPMENTPertamina always believes that the synergy of Corporate Social Responsibility (CSR) activities and business performance plays a crucial role in building a sustainable future.

Our success is also defined by the company’s commitment to consistently improving initiatives program with the objective to encourage social and economic empowerment, while meeting the

expectations of its employees, communities where we operate, and no less important, the social aspects as well.

Determined to become a good National company, we ensure that a success is not merely the achievement of financial gains. Establishing a stronger basis in the CSR best practices is an important key by integrating corporate development and social contribution. We will continue to take a

long-term view of our business, where the benefits, health and safety of our people and our environment performance, remain the top priorities for us.

The community involvement and empowerment program as a form of Company Social Responsibility focused in 4 (four) pillars, which are Pertamina Green, Pertamina Health, Pertamina Bright and Pertamina Ecopreneur.

FRIENDS OF THE EARTH


Pertamina shares benefits of value creation process with shareholders and the Indonesian government, establishes partnerships with other business entities, and collaborates with universities to improve education and applied technologies.

We also work hand-in-hand with NGOs, customers, suppliers, and local communities on the way to meet our corporate social responsibility by giving back to the communities where we operate our businesses and explorations.

We believe insharing benefits of value creation process

OURPARTNERS


HEAD OFFICEPT PERTAMINA (PERSERO)

Jl. Medan Merdeka Timur 1AJakarta 10110

Indonesia

Tel: +6221 3815111, 3816111 (86 lines)Fax: +6221 3633585, 3843882

Website: www.pertamina.comContact Pertamina 500 – 000The awards and recognition we have received are a

testament of our actions of giving back to the society and environment.

AWARD

MDG’s Award 2014 for Small Business

Empowerment, Tree plantings in unproductive

areas and Improving toddlers and children’s

health.

Corporate Social Responsibility Award 2014

by CorporateGovernance Asia

Global CSRAwards 2013:

Environmental Structuring

Asia Responsible Entrepreneurship for Southeast Asia 2014

for Wanasari Bali Ecotourism (ranked first

for the category of Social Empowerment)

Global CSRAward 2014

by Pinnacle Group International

Area Responsible Business Awards 2013 (AREA): Responsible Business Award and Health Promotion Award

Social Empowerment Award 2014

by Enterprise Asia

Social BusinessInnovation & Green CEO

Awards 2013:Social Business Innovation and

Green CEO


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