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Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

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Page 1: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

Town of Blind River Municipal Service Delivery Review

Interim Presentation to Council

April 8, 2019

Page 2: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

2© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Agenda• Introduction

• Overview of the Review

• Initial Perspectives

• Next Steps

• Questions

Page 3: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

3© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Overview of the Review

Key questions

• What do you do, why do you do it and how do you do it?

• How do you compare to others in terms of services, resources and approach?

• What are your opportunities to change what you do and how you do it?

• What are the benefits and risks associated with these opportunities?

Project management, change management and communication

ProjectInitiation

Environmental Scan

Jurisdictional Review

Opportunity Identification

Final Report and

Presentation

Review of Current Service Delivery Models

Page 4: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

4© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Overview of the Review

Cost recoveries

Efficiency and effectiveness

enhancements

Service level reductions

Alternate service delivery

Page 5: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

5© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial PerspectivesThe Concept of Municipal Discretion

The rationale for the Town’s involvement in a service may be categorized as follows:

• Mandatory – Services that are required to be delivered by regulation or legislation

• Essential – Services that, while not mandatory, are required to be delivered in order to ensure public health and safety and/or the effective functioning of the Town as a corporate body

• Traditional – Non-mandatory, non-essential services that are typically delivered by municipalities of comparable size and complexity and for which a public expectation exists that the service will be provided

• Other Discretionary – Services that are delivered at the direction of the Town without a formal requirement or expectation, including services that may not be delivered by other municipalities of comparable size and complexity

Page 6: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

6© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial Perspectives• Municipal services appear to be consistent with municipal common

practices

• This does not preclude change from taking place within operations

Page 7: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

7© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial PerspectivesThe Concept of Municipal Discretion

Essential

(54%)

Traditional

(19%)

Mandatory

(15%)

Other Discretionary

(13%)

Municipal Services by Category

Essential

(47%)

Mandatory

38%)

Traditional

(13%)

Other Discretionary

2%

Municipal Services by Category and Budget

Page 8: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

8© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial Perspectives• Municipal services appear to be consistent with municipal common

practices

• This does not preclude change from taking place within operations

• Key operational indicators appear to have remained ‘flat’ in recent years

Page 9: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

9© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial PerspectivesR

esid

entia

l Tax

es p

er H

ouse

hold

Average Household Income

Red Lake

MarathonWawa

Espanola

Cochrane

Blind River

Page 10: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

10© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial Perspectives

+1.6% - 1.6% +0.5%Average annual

tax levyAverage annual operating costs

Average annual personnel costs

3rd lowest among the comparator

group

Lowest among the comparator

group

Lowest among the comparator

group

Page 11: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

11© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial Perspectives• Municipal services appear to be consistent with municipal common

practices

• This does not preclude change from taking place within operations

• Key operational indicators appear to have remained flat in recent years

• There may be challenges ahead with respect to long-term financial sustainability

Page 12: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

12© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Initial Perspectives

$582 $974 59%Reserves per

householdCapital

investment per household

Asset consumption

Lowest among the comparator

group(Average =

$3,055)

2nd lowest among the comparator

group(Average =

$1,449)

Highest among the comparator

group

Page 13: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

13© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Early Themes for Change• Potential for non-taxation revenue growth

• Rationalization of traditional service expenditures

• Long-term financial sustainability

• Realignment of municipal functions

Page 14: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

14© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Next Steps• Finalization of the service profiles

• Process mapping workshops

• Opportunity development

• Draft report

• Final report and presentation to Council

Page 15: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

Thank you

Page 16: Town of Blind River Municipal Service Delivery Review ... · Town of Blind River Municipal Service Delivery Review Interim Presentation to Council April 8, 2019

kpmg.ca

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

© 2019 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

The KPMG name and logo are registered trademarks or trademarks of KPMG International.