toxic employees in healthcare infographic
TRANSCRIPT
78%
...organizationalcommitment, said
of victims
5
HOW TOXIC EMPLOYEESHARM THE TEAM
Toxic employees REDUCE others’... Victims lost time...
38%
...work quality by
of victims
68%
...performance, said
80% OF DOCTORShave been reported as being disrespectful to staff
Toxics can be anyone —
Patient recommendations of hospitals drop 2% for every 10% of unsatisfied nurses13
42% SAY‘personal experiences’ with staff affect patient loyalty16
25% OF WORKERSin the healthcare industrybelieve disruptive behavior isdirectly tied to patient mortality14
49% OF VICTIMSsay intimidation by toxics resulted inwrongly administering medication15
43% OF NURSES would prefer their organization have proper staffing levels than have more salary17
ONLY 36%of hospitals have a formal retention strategy19
80%of healthcare facilities have already made this a habit18
TOXIC EMPLOYEES:• CREATE AN UNSTABLE WORKING ENVIRONMENT• HINDER THE PERFORMANCE OF TEAMS• HAVE A DIRECT NEGATIVE INFLUENCE ON PATIENT CARE
VIEW SOURCES
YOU MIGHT ALSO BE INTERESTED IN:
© 2015 Cornerstone OnDemand, Inc. All Rights Reserved.
Cornerstone OnDemand is a leader in cloud-based applications for talent management. Our solutions help organizations recruit, train, manage and connect their employees, empowering their people and increasing
workforce productivity. To learn more visit csod.com/healthcare
Toxic Employees in the Workplace
View
Why Staff Leave Your Hospital
View
An Engaging Employee Experience
Learn more about how to create a positive healthcare environment and build an engaged, productive staff!
LEARN MORE
GOSSIP & WHINING & DRAMA & YELLING & SABOTAGE & ... 2
NO GROWTH andBEING OVERWORKED3
33% SAYdisruptive physician behaviors occur weekly1
A toxic’s favorite behaviors are...
The two biggest creators of toxics are...
WHO ARE THE ‘TOXICS,’ ANDWHERE DO THEY COME FROM?
12% OF VICTIMS QUIT11
Replacing them can cost over $57,000 per role12
...at work (47% less on-site time)9
...by worrying about ‘toxic incidents’ (80% admitted)10
...by avoiding toxic staff (said 63%)8
HOW TOXIC EMPLOYEES BLOCK YOU FROM PROVIDING TOP QUALITY CARE
STRATEGIES FOR AVOIDINGTOXIC EMPLOYEES
Showcase your culture in recruiting —
Keep employees engaged —Avoid employee burnout —
All of these can have consequential impacts on your organization. Read on to find out who they are, how they stifle your team’s ability to provide care, and some best practices
for identifying and protecting your staff from them.
Toxic employees negatively impact:
Patient Satisfaction,Quality of Care,
& Overall Team Morale.
So take measures to avoid them. Highlight your brand to attract like-minded staff. Implement thorough onboarding procedures so new hires start on the right foot. Letting an employee go is sometimes best, but long vacancies lead to staff burnouts and more vacancies, so prioritize replacement.
The Sting Of
TOXICEMPLOYEESWHO THEY ARE, WHY THEY’RE BAD FOR PATIENTS & HOW YOU CAN PROTECT YOUR HOSPITAL FROM THEM!
4
6
48%
...work effort by7
View