toyota kata – habits for continuous improvements by hakan forss
DESCRIPTION
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle. What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement? In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata. Watch the video of the presentation here: http://youtu.be/MT3qgwzj5nY More Lean IT videos and presentations on: www.lean-it-summit.comTRANSCRIPT
Habits for continuous improvements
3 & 4 October, 2013 Paris, France
[email protected]@hakanforss
http://hakanforss.wordpress.com/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
“We are what we repeatedly do.Excellence, then, is not an act,
but a habit.”Aristotle
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Improvements are experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Puff
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Oh, I did NOT expect that!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The sound of learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Expect at least 50% of the experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Let’s do an experiment!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Cross your arms
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Now cross them the other way
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We need to rewire our brains forcontinuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan ForssLean/Agile Coach
@hakanforss
Agile/Scrum/XP
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lean & Kanban
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is a Kata?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Wax on, wax off
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Create ”muscle memory”for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Vision
Current Condition
Target Condition
Challenge
Target Condition
Target Condition
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Vision
Process focused
Not outcome focused
Not a business or company vision
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Toyota’s Vision for ItsProduction Operations
Zero defects
100 percent value added
One-piece flow, in sequence, on demand
Security for people (no injuries)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Software developmentVision example
Zero defects, in production
100 percent value added
Highest value first, on demand
Security for people (no injuries)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
Get out of the corner office
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What to collect
Data and facts, not gut feel
Process description (Value Stream Map)
Process metrics
Outcome metrics
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
Our next targetcondition is…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Beyond the knowledge threshold
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Put a square peg in a round hole
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Setting a target condition
Hypothesis on the journey towards the next Challenge and Vision
Based on your business strategy and model for process improvement
Follow the Goldilocks ruleNot too hard, Not too easy, Just Right
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Current Condition
Target Condition
Challenge
Target Condition
Target Condition
Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Current Condition
Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition examples
All work visibleLead time 60 days (from 80 days)Work-in-process 15 (from 20)Deploy to production every 2 weeksSpecification by Example is used for 80% of the features
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
Current Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition
Current Condition
P
DC
A
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html
Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Your treasure map toToyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www.slideshare.net/hkanforss/
http://www-personal.umich.edu/~mrother/Homepage.html
http://www.lean.org/kata/
http://www.slideshare.net/mike734
http://www.slideshare.net/BillCW3/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan ForssMail: [email protected]: @hakanforssBlog: http://hakanforss.wordpress.com