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Toyota Way Practice in the Management TOYOTA ADRIA D.O.O. Masahiro Kuwahara 27 th February, 2014

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Toyota Way Practicein the Management

TOYOTA ADRIA D.O.O .Masahiro Kuwahara27th February, 2014

in the Management

First of all …

Then, next …

Why do we work?

2

Then, next …

Why (for what purpose)does the company exist?

There are so many jobs in the world

3

Customer First

Satisfied customers will come back and

We work for the Customers

3/5/20144

Customers will create your business

Satisfied customers will come back and buy your service or products again

How to Satisfy with Customers?

Just what is needed, only when is needed,

only in the quantity is needed

3/5/20145

only in the quantity is needed

JUST IN TIME

You need to keep Takt Timeto realize “Just in Time”

• Production : 20.000units / month

• Working day/month : 20days / month

• Production / day : 20.000 / 20=1.000units/day

3/5/20146

• Working hours / day : 8hours / day

• Production / hour : 1000 / 8 = 125 units / hour

• Production / minute : 125 / 60 ≒≒≒≒ 2units / minute

1 unit / 30 Seconds

Absolute

Relative

• WHAT• BY WHEN

• WHO

Focus your job on “What” and “by When”

3/5/20147

Relative

Reason & Method

• WHO• WHERE

• WHY• HOW

Standard Work�Standard work = Manual �To be defined by Takt Time�Standard work is always challenged by Change

3/5/20148

� Problem is the opportunity for further Kaizen (Improvement)

� Manager’s task is to improve Standard work

Production Flow is …

Detach Door

Instrumental Panel

Ceiling

Head lamp

9

Glass

Engine

Bumper

Tyre

Seat

Attach Door

Steering wheel

KANBAN System

Withdrawal KANBAN (WK)Production KANBAN (PK)

Go to pick up PartsLatter Process

Concept of KANBAN system

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Former Process

Detach WKwhen use

Go to pick up Parts

Detach PK, Pick up Parts,Hang WK Bring parts with WKBring parts with PK

Send PK when Parts is takenProduce Parts

written in PK

Eliminate Waste (Muda ) and Improve Efficiency

3/5/201411

Over Production Over ProcessingWait too long Over Delivery

The only stock we can increase is

PEOPLE

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PASSION

� Customer First ���� Customer will create your business

� Customer Satisfaction is realized by Just in Time

� Just in Time is achieved by keepingTakt Time

� To keep Takt Time, make sure to do� To keep Takt Time, make sure to do“What” and “By When”

� Production Line is run by Customer Demand���� Pull System

� Production Line is moving (Flow) without Stock

� Only available stock is People with Passion