tracy bailey cs2015
TRANSCRIPT
Tracy L Bailey [email protected]
Customer Service Professional20+ yrs experienced professional in Customer Service. Multi-leveled hands on skills and in depth knowledge, offer outstanding customer service. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Excellent work ethics. Skilled in all MS Office products.
Management Hotel Desk Clerk Night Auditor Bartender
Waitress Cocktail waitress Food expo Kitchen prep
Professional Accomplishments
Asst Manager/Front Office Manager Check in and check out Guests, Problem solve Guest complaints Make Reservations, Book Groups and Events in Banquet Room Communicate with Housekeeping & Maintenance, Upkeep schedule for Housekeeping and Breakfast Attendants Settle Credit Cards Complete End of Day Audit Skilled in ChoiceAdvantage, Corporate Lodging and Opera Systems
Bar Manager Manage daily and weekly shift records of sales Hiring and Training Employees, Managing Schedules Ordering supplies (beer, liquor, paper products, snacks and condiments) Hiring & Scheduling Entertainment and Events Create and manage in-house TV Advertisements (created program using PowerPoint) Record Weekly Sales, maintain budget Weekly Sales Deposit, Payroll, managing of daily drawers
Grill Cook High speed cook times Quality product Food portion control Serve-safe qualified
Waitress Outstanding personal service, courteous and friendly Quality customer care, on-time and efficient Professional in team work Completion of tasks according to procedures
Tracy [email protected]
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Work History
Assistant Manager Comfort Inn, Brunswick 12/14 – 2/23/15
Front Desk & Night Auditor Comfort Inn, Brunswick, Ga 8/14 – 12/14
Front Desk & Night Auditor Quality Inn, Waycross, GA 4/14 - 7/14
Front Desk & Night Auditor Days Inn & Suites, Fernandina Beach, FL 12/13 – 5/14
Assistant Bar Manager VFW #4382, Waycross, GA 4/13 – 1/14
Bar Manager & Bartender VFW #4382, Waycross, GA 7/10 – 4/13
Bartender Jimbo’s Tavern, Blackshear, GA 10/09 – 7/10
Cook Huddle House, Blackshear, GA 9/08 – 9/09
Waitress Huddle House, Nahunta, GA 4/06 – 9/06
Assistant Manager Huddle House, Waycross, GA 2/06 – 4/06
Education
Okefenokee Technical College, General Office Assistant
East Union High
Waycross, GA
Manteca, CA
2010-2012
1981-1985
Other Experience
Brown Derby / Clearwater, Florida (1987 - 1988) Ponderosa / Clearwater, Florida (1987 - 1988) Seafood Broiler / Clearwater, Florida (1988-1989) Western Sizzler / Waycross, Georgia (1994 - 1994) Shoney’s / Waycross, Georgia (1994-1995) Pizza Hut / Waycross, Georgia (1995-1996) Binion’s / Hendersonville, North Carolina (1997-1998)
ReferencesReferences are available upon request.