trainee assessment describe a safe and efficient working environment …€¦ · describe a safe...

US 23453 V4 Level 2 Credits 8

Name……………………………………

Trainee Assessment Describe a safe and efficient working environment for support workers in a health or disability setting

Trainee assessment © Careerforce – Issue 3.0 – Jan 2017 2 US 23453 V4 Describe a safe and efficient working environment...

Trainee assessment This trainee assessment contains:

Instructions for the trainee

Assessment tasks

Feedback form

Assessment result sheet

Tips for the trainee Before you start this assessment you must read the instructions. There are different areas of this assessment.

The white boxes are for you to write in.

The grey shaded areas are for the assessor to write in. Please do not write in these boxes.

You need to sign a declaration at the back that this is your own work.

A person assessed as competent in this unit standard is able to: Outcome Task and evidence

Describe methods for prioritising use of time. 1 One – Written or spoken answer

Describe ways of dealing with stress. 2 Two – Written or spoken answer

Describe how to address unwelcome or offensive behaviour. 3 Three – Written or spoken answer

Describe situations that require managing closure. 4 Four – Written or spoken answer


Instructions for the trainee

Your answers to the assessment tasks need to show the assessor that you have a full understanding of the topic. The assessor may require you to discuss your responses.

This assessment is “open book”, which means that you can use any information you wish when you are completing this assessment. This information may include learning materials, books, the internet and your organisation’s policies and procedures.

Your answers for Tasks One to Four can be written or spoken.

- When you write your answer, use pen in the space provided. Initial any alterations you make. Please write your name on any additional pages and attach them to the assessment.

- When you answer verbally, the

assessor will make full notes of your answer in the space provided in this assessment or may use a digital voice recorder.

For any documents you supply, remove all identifying details of the people receiving services or support.

You need to show that your work complies with your organisation's policies and procedures.

If you require assistance with any aspect of the assessment, please contact your assessor.

Definitions of terms

The word trainee in this assessment refers to the person being assessed. Other terms that may be used are candidate, student or employee.

Consumer refers to a person accessing services in a health or disability setting in either a residential care facility or in a private home – the person’s own or a friend’s, group’s, or family member’s. An organisation’s policies and procedures are the policies and procedures of the trainee’s employer and include ethical codes, standards and other organisational requirements.

Workplace assessor or assessor means the person who will assess the trainee.

Abbreviations ER refers to the evidence requirements of the unit standard – the evidence (descriptions, explanations, documents etc) that you must provide and/or the actions that you must do or demonstrate. MER means “more evidence required”.

References

Careerforce workbook – US 23453 Describe a safe and efficient working environment for support workers in a health and disability setting.

Health and Disability Commissioner (Code of Health and Disability Services Consumers’ Rights) Regulations 1996 (the Code of Rights).

Your organisation’s policies and procedures.


Task One – Describe methods for prioritising use of time (written or spoken answer) ER 1.1

Question 1: Describe how you prioritise your own use of time.

To manage your time and work effectively, you will often need to prioritise (make decisions about) whether something is urgent or non-urgent, and whether it is important or unimportant.

Urgent matters: Something that will need to be dealt with as soon as possible.

Non-urgent matters: Something that will need to be done but not immediately.

Important matters: Something that must be dealt with.

Unimportant matters: Something that is not essential and if ignored it would not be serious.

Assessor’s use only

Notes and decision: Prioritising things using these categories can assist you to manage your time and reduce stress.

Read the following scenario Jenny (not her real name) is a home based support worker. She turns up to support Mrs Smith, an elderly woman, with her showering. It is also the day that Jenny does the vacuuming and the grocery shopping for the week. Mrs Smith has finished her breakfast and is ready to have a shower. Jenny supervises Mrs Smith’s transfer into the shower cubicle using the rail. Mrs Smith then washes herself while Jenny makes the bed. After Jenny has supervised Mrs Smith with her transfer out of the shower, and has assisted her to dress, Mrs Smith says that she is feeling sick and would like to lie down. Jenny helps Mrs Smith safely on to her bed and asks how she is feeling. Mrs Smith says that she cannot feel her right arm and her right leg feels funny. Mrs Smith becomes confused, does not know who Jenny is, and then her speech becomes unclear. Mrs Smith is incontinent and wets the bed. If you were Jenny, think about how you would prioritise your time in this situation. Complete the table on the following page.

or MER


In the right hand column write whether the task listed in the table is urgent, non-urgent, important or unimportant. You may use 1 or 2 of these descriptions for each thing eg a thing may be non-urgent and unimportant.


Notes and decision:

Things I have to do Urgent, non-urgent, important, unimportant

Call an ambulance

Call my workplace and fill in an incident report

Do the grocery shopping

Change the bed

Question 2: Describe the methods you use for prioritising your own use of time and/or a group's

priorities. For example you may use a manual planner, an electronic planner, a diary, a roster, a task list, layout of your work or activity area.

or MER


Assessor’s feedback on the trainee’s performance

Task One: Achieved

More evidence required

Assessor’s name: Date:

Reassessment: Achieved




Task Two – Describe ways of dealing with stress (written or spoken answer) ERs 2.1 - 2.2

Question 1:

Identify two sources of stress for you at work.

Describe the effect of that stress on you.


Notes and decision:

Sample answers

Source of stress: Too much to do Effect of the stress on you: Anxiety

1 Source of stress: Effect of the stress on you:

2 Source of stress: Effect of the stress on you:

Question 2: List five ways that you deal with stress.

Sample answer

Asking for help

1

2

3

4

5

or MER



Task Two: Achieved







Task Three – Describe how to address unwelcome or offensive behaviour (written or spoken answer) ERs 3.1 - 3.3

Question 1: Identify two unwelcome or offensive behaviours that you may experience at work, how these

could affect you and how you would deal with these unwelcome or offensive behaviours to protect yourself.


Notes and decision:

Sample answer

1 Unwelcome or offensive behaviour

Teasing

Effect of the behaviour on you

Fretting about seeing the person

Ways of dealing with the behaviour

Talking to supervisor




or MER


Identify two unwelcome or offensive behaviours that you may experience at work, how these could affect you and how you would deal with these unwelcome or offensive behaviours to protect yourself.


Notes and decision:




Question 2: Describe your organisation’s policy and procedures for making a complaint about

unwelcome or offensive behaviour.

or MER



Task Three: Achieved







Task Four – Describe situations that require managing closure (written or spoken answer) ERs 4.1 - 4.2

Question 1 Closure is how you deal with or manage endings. Choose two of the following examples of

endings and describe how each may affect you.

Examples of endings: Assessor’s use only

Notes and decision: Consumer achieving a goal

Relocation

Death

Discharge from service

Whanau/family involvement

Change in condition

Ending example 1

Effect

Ending example 2

Effect

or MER


Question 2: Describe your organisation’s policy and procedures for managing closure.


Notes and decision:

or MER



Task Four: Achieved







Instructions for the trainee When you have finished the assessment

Please complete the trainee’s declaration below.

Please give your completed assessment and any additional material to your assessor. You might like to make a copy for your records.

When you have been assessed as having achieved this unit standard, the results will be sent to Careerforce for registering credits on the New Zealand Qualifications Framework.

Your assessor will give your assessment material back to you. Please keep it safe.

If you wish to appeal against the assessment result or process, you should complete an “Appeal of Trainee Assessment Result Form”. This form can be downloaded from the contact/forms section of the Careerforce website www.careerforce.org.nz

.

Trainee’s declaration

I was told about and understood the assessment requirements. I have prepared my answers myself. I agree that this document can be photocopied for the purpose of moderation, as part of quality control processes. I agree that once the assessment decision has been made, my personal details and results will be sent to Careerforce for registering credits on the New Zealand Qualifications Framework.

3

Trainee’s signature: 4 5 Trainee’s name (please print):

6 7 Date: 8

http://www.careerforce.org.nz/


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US 23453 V4 – Describe a safe and efficient working environment for support workers in a health or disability setting Please complete this feedback form to help us to improve our assessments. Please respond to the questions with a tick in the relevant circle and with comments in the boxes.

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Contact details (optional)

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When you have completed this page, please pull it out, fold it in three, secure it with tape and send it (Freepost) to: Careerforce, PO Box 25 255, Christchurch 8144 Fax (03) 371 9285

Freepost Authority CONSULT Careerforce PO Box 25 255 Christchurch 8144

US 23453 V4 – Describe a safe and efficient working environment for support workers in a health or disability setting Level 2 Credits 8

Assessment result sheet (please print)

Trainee’s information (completed by trainee)

Full name: ............................................................................................................................................

Employer: ............................................................................................................................................

NZQA number (NSN) if known: ........................................ Date of birth: ...........................................

Trainee’s performance summary (completed by assessor)

Assessment tasks or MER (more evidence required)

Task 1

Task 2

Task 3

Task 4

Comments/feedback to the trainee

Assessment result

I have assessed the trainee and confirm:

The requirements have been met to demonstrate competency in US 23453 V4.

Name: ......................................................................... Assessor’s number: .....................................

Signed: ........................................................................ Date: ............................................................

For the credits to be registered on the New Zealand Qualifications Framework, send a copy of this form to: Client Services, Careerforce, PO Box 25 255, Christchurch 8144

Client Services Careerforce PO Box 25 255 Christchurch 8144

trainee assessment describe a safe and efficient working environment …€¦ · describe a safe...

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