training and development portfolio course title overview · • created course descriptions for...

2nd Q 2017 @ Copyright RCS

Training and Development Portfolio – Course Title Overview

Mr. Dieter MOLL | Lead Trainer and Vocational Course Designer

POLICING * OCCUPATIONAL HEALTH and SAFETY * SHEQ * SECURITY * MARITIME SECURITY EMERGENCY RESPONSE * CRISIS MANAGEMENT * AUDIT COMPLIANCE * MANAGEMENT

SYSTEMS*GLOBAL SUPPLY CHAIN COMPLIANCE*EMERGENCY RESPONSE

Health , Safety and Security Solutions RCS BUSINESS TRAINING

12 Charing Crescent , Parklands North Cape Town South Africa

Tel +27 (0)82 7997762 • Skype dieter.moll50

[email protected] • http://riskcontrolspecialist.branded.me

Version (4)

Notes :

About the Trainer:

Career Summary & Goals

Over the course of my career, I have been a trainer, instructional course designer and training Supervisor / Consultant. My strength is in creating highly interactive, media rich classroom courses that use questions, role-plays, scenarios, simulations, case studies, and practice exercises to facilitate teaching and learning. I also have a talent for making complex subjects easy to understand and fun to learn. I have a real passion for teaching and learning and I give people the ongoing coaching and support they need to be successful.

As a direct line supervisor, I have led several training programs in Safety and Security, including the highly successful ZBV Back Scatter X Ray training for the Security Directorate of Qatar Petroleum. Our training department was noted for having dedicated training and interaction of all the regions in the company. The reason for my success has been in fostering a team oriented (Qatari Nationals, Nepalese + Omani’s) work environment where everyone helped and coached one another and people were acknowledged for their outstanding efforts.

Currently I run my own consultancy business named Risk Control Specialist. From home base in Cape Town, South Africa and free lancing / consulting Internationally. I am committed to providing classroom and OJT training to job seekers and employers.

Professional Philosophy / Mission Statement

My training philosophy is based on the Socratic method where you teach by asking questions vs. simply talking or lecturing. This method is more engaging for the student and forces the student to figure things out for themselves, thus more effectively cementing learning in the student’s mind. I believe in helping people learn and grow by providing them with equal measures of challenge and support. The students’ goals and our training provide the challenge and our ongoing coaching provides the necessary support for them to succeed.

Skills, Abilities & Marketable Qualities

1. Trainer

• Excellent facilitation skills

• Used questions, illustrations, role plays, scenarios, simulations, case studies, and practical exercises to facilitate learning

• Well organized in my preparation, presentation, and follow-up

• Employed Adult Learning Theory in my classes

2. Instructional Designer/Course Developer

• Developed highly interactive, media rich courses with lots of practice exercises in multiple

formats (instructor-led training, computer-based training, and OJT-based training).

• Used instructional design techniques to create a Course Requirement and Instructional Design

document to present a comprehensive model for developing a course.

• Developed instructor-led training manuals and workbooks. This allowed students to review segments of the course over again back at their office.

• Created comprehensive training databases to be used in career progression.

• Developed related classroom materials, including classroom setup instructions, class rosters,

• course evaluation forms, certificates of completion, etc.

• Created course descriptions for marketing purposes, including the course title, length, format,

• brief description, learning objectives, and prerequisites.

• Developed invaluable job aides for student to use after completing the class.

• Created a “Learning + Theory Guidelines “ library for instructors and staff to use in the classroom.

3. Training Supervisor / Consultant

• Managed a training department of 5 people, including personnel in Operations, instructional design,

course development, training, and administration.

• Created a comprehensive budget for the training department.

• Developed annual goals/objectives for the training department.

• Designed and developed state of the art training rooms with PCs, a Printer, comfortable Tables/Chairs,

Electronic Whiteboards, Projection System, Network Connectivity, Phone, etc.

• Submitted a monthly training department report outlining training sales revenue against quota, showing

usage statistics for all trainers, projecting sales for the next month, and highlighting any significant

problems needing attention by upper management.

• Created job descriptions.

• Set annual goals and objective for staff (measurable) and conducted annual performance evaluations. Skills, Competency and Expertise

• Policy + Procedure writer

• HSE Audit + Compliance

• Analysis of HAZOPS and HAZIDS • Industry Based Training + OJT instructor

• Port ISPS Compliance Officer (C-TPAT + ISPS)

• Hospitality + Casino Security

• Security / Safety Investigations

• Police Weapons and Tactics Trainer

• Firearms Range Instructor

• Business Development

• Safety / Security Project Implementation (using PRINCE 2)

• Safety + Security Management Systems Compliance

• Commercial + Industrial Security Operations

• Specialist Security Services

• Security Systems Expertise

• Security + Safety Risk Consultant

• Security Risk Management + Analysis

• ERP Policy Writing + Implementation

• Emergency / Disaster Planning Specialist

• Incident Command + Control

• HSEQ Hazard + Risk Analysis

• Debt + Asset Recovery

• IRCA Lead Auditor - OHSAS 18001:2007

• RABQSA Lead Auditor - ISO 28000:2007

• Counter Insurgency (Experience + Skilled Practitioner)

• Tripod Beta Full Curriculum Practitioner (Incident Analysis)

• Behavioral Safety Management Systems (BSMS) Practitioner

• Balancing Business Continuity with Safety and Security Requirements

• Security Incident and Event Management

• Experienced (up to Certificate 4) Assessment and Workplace Trainer

Index of course programs:

No. Course Title Days Main Category Page

No.

001 Active Shooter, Public Response Training and Situational Awareness

5 Security 8

002 Accident Investigation for Trainers and Supervisors 5 Investigation 9

003 Port Facility Security Guard (PFSG) 5 Maritime Security 10

004 Port Facility Security Officer (PFSO) 3 Maritime Security 11

005 Port Facility Security Officer (PFSO) 5 Maritime Security 12

006 Accident and Injury Prevention for Petroleum Workers 5 Oil + Gas Safety 13

007 An Introduction to the Development, Implementation and Management of ISO 9001:2008

5 ISO Standards 14

008 Behavioral Based Safety (BBS) 5 Safety 15

009 Developing a Crisis Management Strategy

5 Management 16

010 Effective Application and Compliance of OHS and Environment Management Systems

5 Management Systems

17

011(a) Emergency Response and Incident Investigation for Supervisors and Managers

5 Leadership + Management

18

011(b) Emergency Response Planning (ERP) for Supervisors and Managers 5 Leadership + Management

19

012 Basic First Aid for the 1st Responder 5 Safety 20

013 Implementation and Continual Improvement of the Regulation OHSAS 18001

Management Systems

21

014 ISO / IEC 15189:2012 Medical Laboratories – Requirements for Quality and Competence.

ISO Standards 22

015 ISO / IEC 17025:2012 General Requirements for the Competence and Testing and Calibration of Laboratories

5 ISO Standards 23

016 Understanding the basics of OSHA Occupational Health and Safety – General Industry course workshop

5 Safety 24

017 Public Relations and Crisis Management 5 Management 25

018 Requirements and Auditing of OHSAS 18001:2007 / 2012 5 Compliance 26

019 Root Cause Analysis with Corrective Action 5 Safety Investigation 27

020 Physical Security Training and Awareness 5 Security 28

021 The Theory and Principles of PHA / HAZOP Leadership 5 Process Safety 29

022 Training and Awareness on OSHA Construction Safety and Health Construction Safety 30

023 Training and Awareness on ISO 14001:2012 EMS 5 Environmental Safety

31

024 Fire Safety: The Basics as a Workplace Fire Safety Facilitator 5 Fire + Safety 32

025(a) Training and Awareness on NEBOSH IGC (International General Certificate)

5 Safety 33

025(b) Training and Awareness on NEBOSH IGC (International General Certificate)

10 Safety 34

026 Conducting Incident Investigations and Analyses using the Tripod Beta Methodology

5 Investigation 35

027 Warehousing and Storage in Supply Chain Management 4 Supply Chain 36

028 Training and Awareness of ISO 28000:2007 Supply Chain Security 5 Management System

37

029 Understanding Recent trends in Environmental Performance 5 Environment 38

030 Implementation of ISO 28000:2007 Supply Chain Security with C-TPAT Requirements

5 Security Supply Chain

39

031 Handling Hazardous Materials and Understanding Hazard Classification

5 Safety 40

032 Transportation of Dangerous Goods (Air, Sea , Rail and Road ) 5 Safety 41

033 Understanding Occupational Health, Safety and Environment in Warehouses

5 Safety 42

034 RA (Risk Assessment) and HAZID Management 5 Safety 43

035 Industrial security Investigation and Report Writing Techniques 5 Security Investigation

44

036 Accident investigation and Regulatory Procedures and reporting in the UAE

5 Safety Investigation 45

037 Emergency Planning and Public Safety Administration 5 Safety Management 46

038 Training and Awareness of Policing Patrol Techniques (English/Arabic Text)

5 Policing Security 47

039 Disaster Risk Reduction and Management (DDR) 5 Management 48

040 Command and Control of Incident Operations 5 Safety + Security 49

041 Training and Awareness on Environmental Risk 5 Environment 50

042 Understanding the requirements of EFQM 2010, Excellence Model European Foundation for Quality Management.


51

043 Transition to ISO 45001:2016 (from OHSAS 18001 Regulation) Occupational Health and Safety Management Systems


52

044 Effective Application of ANZI-Z10 (US Standard) for Occupational Health, Safety and Environmental Management


52

045 General Preventative Measures for Severe Radioactive Incidents 5 Safety 54

046 Transition to ISO 14001:2015 EMS 5 Environment 55

047 IATA Dangerous Goods Regulations (DGR) Awareness Training 5 Aviation Safety 56

048 Public Relations, Communications and Crisis Management 5 Leadership + Management

57

049 ISO 9001:2015 - Transition and Implementation 5 Management Systems

58

050(a) Security Co-Ordination and Crisis Management 5 Security 59

050(b) Security Co-Ordination and Crisis Management 4 Security 60

051 Preventing Workplace Violence 5 Safety + Security 61

052 1s t Response to Physical Attack, Demonstrations, Strikes and Illegal Gatherings 5 Security + Safety 61

053 Safety Begins with ME, Developing a Safety Culture 5 Safety 63

054 HSE for Front-Line Supervisors 5 Safety 64

055 Management of HSE in Oil and Gas Exploration 5 Safety 65

056 Aviation Emergency and Crisis Management 5 Aviation Safety 66

057 Aviation Security Management 5 Aviation Security 67

058 Becoming an Effective HSE (Safety) Professional 5 Safety 68

059 IMS, Integrated Management Systems – Effective Implementation and Auditing of ISO 14001,9001 and OHSAS 18001


69

060 Performing Safety Audits and Site Inspections 5 Safety Audit 70

061 Understanding HAZMAT and HAZWOPER Operations 5 Safety 71

062 Conducting a Health, Safety and Environment Impact Assessment (HSEIA)

5 Safety Audit 72

063 Enhancing Occupational Health and Safety 5 Safety 73

064 Conducting an Environmental Impact Assessment (EIA) 5 Environment 74

065 Understanding Safety and Health KPI’s (Key Performance Indicators)

5 Safety Audit 75

066 Understanding and Implementation of the ISPS Code (International Ship and Port Facility Security)

5 Maritime Security 76

067 Manual Handling 5 Safety 77

068 Personal Protective Equipment (PPE) 5 Safety 78

069 (In Development) Project Health, Safety and Environment Review (PHSER)

5 Safety 79

070 (In Development) Entry Level – Security Guard Competency Training

5 Security 80

071 (In Development) Advanced Level – Security Guarding Competency Training

5 Security 81

001 – (Security) – Active Shooter, Public Response Training and Situational Awareness

[5 Day]

Total chaos typically ensues in an active shooter situation. This course will give your organization the program

planning and training suggestions which will help you minimize that. We begin with what is the most critical element of the plan - effective and timely communication to local public emergency services and simultaneously

the communication to all of your facility/property occupants. We will then outline the general deployment guidelines for on-site security forces and their cooperation with arriving public emergency service personnel. Establishment of a command post to coordinate the lockdown of the facility and the apprehension of the shooter will be covered. General emergency response priorities will be discussed. The course will provide suggestions

regarding the training for response team members and the general training for all facility occupants. An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and other populated area. In most cases, active shooters use firearms and there is no pattern or method to their selection

of victims. Active shooter situations are unpredictable and evolve quickly. All employees can help prevent and prepare for potential active shooter situations. This course provides

guidance to individuals, including managers and employees, so that they can prepare to respond to an active

shooter situation.

Content : This course is not written for law enforcement officers.

Objectives

At the end of this training course, you will learn to:

• The Active Shooter Threat : an introduction to modern society’s nightmare

• Identify the controls that apply to basic security concepts • Analysis tools to improve situational awareness and decisiveness during an incident • Key elements of an effective Active Shooter Emergency Response Plan • Principles for assisting emergency services during an incident

• Recognize potential workplace violence indicators. • Describe actions to take to prevent and prepare for potential active shooter incidents. • Describe how to manage the consequences of an active shooter incident.

002 – (Investigation) – Accident Investigation for Trainers and Supervisors [5 Day]

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events

can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses,

property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating

a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS).

The more serious the incident the more extensive the investigation.

However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal

significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to

happen for obvious reasons, there may be things that contribute to an accident which are not always immediately

apparent. Attendance on this training course will provide you with the confidence and necessary professionalism to

enable a thorough Accident Investigation as soon as practicable after the event.

• Why and who conducts an investigation?

• Investigation methodology, the essential six-step process

• Characteristics of an effective incident/accident analysis programme

• The two major components that contribute to the cause of an incident

• Why investigations must be constructive, professional, credible and timely

• Safety Management Systems on promoting a pro-active Safety Culture

Objectives


• Develop the knowledge and skills required to investigate all adverse events.

• Understand the causes of accidents and ill-health.

• Understand the elements that combine to form an accident.

• Develop confidence & professionalism in investigating, interviewing & reporting

• Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’

• Apply the legal requirements and company procedures

003 – (Maritime Security) – Port Facility Security Guard (PFSG) [5 Day]

This Security Awareness Training course builds awareness of vital security policies, procedures, and behaviors by using a stimulating and creative approach that engages and challenges the learner. Realistic examples are presented that add relevance and increase learner comprehension. The goal is to create informed employees who make better decisions and lower security risk.

You need to protect your organization’s most vulnerable security endpoint—your people—with security awareness training that will deliver the results you need to help create a security-aware culture. The course can act as the foundation of your security awareness program and help your employees understand how good security protection practices relate to their individual actions and behaviors.

Objectives


• Identify the controls that apply to basic security concepts

• Recognize the importance of policy, procedures and report writing in security concepts

• Develop and maintain a comprehensive and effective security access control checkpoint

• implement effective and controlled communication

• Identify the various types of situation responses and effectively respond

• Be able to respond effectively to emergency situations

• Identify the basics that apply to operating security vehicle patrols in a controlled environment

004 – (Maritime Security) – Port Facility Security Officer (PFSO) [3 Day]

This Security Awareness PFSO Training course builds awareness of vital security policies, procedures, and behaviors by using a stimulating and creative approach that engages and challenges the learner. Realistic examples are presented that add relevance and increase learner comprehension. The goal is to create informed employees who make better decisions and lower security risk.


This Three-day PFSO training course will provide the Port Facility Security Officer with the necessary training to meet their obligations under the International Ship and Port Facility (ISPS) Code. The Port Facility Security Officer must ensure that they are meeting the correct maritime security requirements by adopting practical approaches to interpreting and implementing measures. The course is compliant with current IMO requirements.

Objectives


Those who successfully complete this course should be able to undertake the duties and responsibilities as Port Facility Security Officer, as defined in ISPS Code A/17.2, which include, but are not limited to:

• Conducting and initial comprehensive security survey of the port facility, taking into account the relevant Port Facility Security Assessment;

• Ensure the development and maintenance of Port Facility Security Plan;

• Implementing and exercising the Port Facility Security Plan;

• Undertaking regular security inspections of the port facility to ensure the continuation of appropriate security measures;

• Recommending and incorporating, as appropriate, modifications to the Port Facility Security Plan in order to correct deficiencies and to update the plan to take into account relevant changes to the port facility;

• Enhancing security awareness and vigilance of the port facility personnel;

• Ensure adequate training has been provided to personnel performing port facility security duties;

• Reporting to the relevant authorities and maintaining records of occurrences which threaten the security of the port facility;

• Coordinating implementation of the Port Facility Security Plan with the appropriate Company and Ship Security Officer(s);

• Coordinating with security service, as appropriate;

• Ensuring that standards for personnel responsible for security of the port facility are met;

• Ensuring that security equipment is properly operated, tested, calibrated, and maintained, if any; and

• Assisting Ship Security Officers in confirming the identity of those seeking to board the ship when requested.

005 – (Maritime Security) – Port Facility Security Officer (PFSO) [5 Day]

This Security Awareness PFSO Training course builds awareness of vital security policies, procedures, and behaviors by using a stimulating and creative approach that engages and challenges the learner. Realistic examples are presented that add relevance and increase learner comprehension. The goal is to create informed employees who make better decisions and lower security risk.


This five-day PFSO training course will provide the Port Facility Security Officer with the necessary training to meet their obligations under the International Ship and Port Facility (ISPS) Code. The Port Facility Security Officer must ensure that they are meeting the correct maritime security requirements by adopting practical approaches to interpreting and implementing measures. The course is compliant with current IMO requirements.

Objectives


Those who successfully complete this course should be able to undertake the duties and responsibilities as Port Facility Security Officer, as defined in ISPS Code A/17.2, which include, but are not limited to:

• Conducting and initial comprehensive security survey of the port facility, taking into account the relevant Port Facility Security Assessment;

• Ensure the development and maintenance of Port Facility Security Plan;

• Implementing and exercising the Port Facility Security Plan;

• Undertaking regular security inspections of the port facility to ensure the continuation of appropriate security measures;

• Recommending and incorporating, as appropriate, modifications to the Port Facility Security Plan in order to correct deficiencies and to update the plan to take into account relevant changes to the port facility;

• Enhancing security awareness and vigilance of the port facility personnel;

• Ensure adequate training has been provided to personnel performing port facility security duties;

• Reporting to the relevant authorities and maintaining records of occurrences which threaten the security of the port facility;

• Coordinating implementation of the Port Facility Security Plan with the appropriate Company and Ship Security Officer(s);

• Coordinating with security service, as appropriate;

• Ensuring that standards for personnel responsible for security of the port facility are met;

• Ensuring that security equipment is properly operated, tested, calibrated, and maintained, if any; and

• Assisting Ship Security Officers in confirming the identity of those seeking to board the ship when requested.

006 – (Oil and Gas Safety) Accident and Injury Prevention for Petroleum Workers

[ 5 Day]

This workshop demonstrates to employees how to prevent workplace accidents by paying attention to safety and good housekeeping considerations. Good safety awareness and housekeeping can significantly reduce accidents and injuries in any type of workplace. By developing good safety habits and by being aware of their work area and any hazards associated with it, employees can reduce the potential for accidents and injuries. Areas covered in the workshop benefits the employee and provides safety awareness.

The workshop is divided into several logical sections so information is easily understood and thus retained.

Many aspects of safety will be discussed.

Objectives


• Inspection techniques

• Hazard Recognition

• Hazard Awareness

• Hazard Abatement

• Lockout-Tagout

• Hazard-Communication

• General H2S Info and its implications

• Accident Investigations

007 – (Management Systems) – An Introduction to the Development, Implementation and

Management of ISO 9001 : 2008 [5 Day]

An introduction for anyone involved in the development, implementation and management of a QMS based on ISO 9001:2008, this training course has been designed to help your organization demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS). Its objective is to provide participants with an overview of the purpose and requirements of ISO 9001:2008 as a tool for business improvement.

If you plan to complete other ISO 9001 training, such as internal auditing, auditor/lead auditor training or our internal QMS auditor training, this course teaches the knowledge and understanding of ISO 9001 that underpin auditing skills.

This training develops the skills needed to assess and report on the conformance and effective implementation of processes, and to contribute to the continual improvement of a quality management system based on the ISO 9001:2008 standard.

Objectives


• Describe the role of internal audit in the maintenance and improvement of management systems • Explain the purpose and structure of ISO 9001:2008 • Plan and prepare for an internal audit, gather audit evidence through observation, interview and sampling of documents and records

• Write factual audit reports that help to improve the effectiveness of the QMS • Suggest ways in which the effectiveness of corrective action might be verified

008 – (Leadership and Management)– Behavioral Based Safety (BBS) [ 5 Day]

Behaviour-Based Safety (BBS) is the "application of science of behaviour change to real world problems" or "A process that creates a safety partnership between management and employees that continually focuses people's attentions and actions on theirs, and others, daily safety behaviour. " BBS "focuses on what people do, analyses why they do it, and then applies a research-supported intervention strategy to improve what people do". At its very core, BBS is based on a larger scientific field called Organizational behaviour management.

In a safety management system based upon the hierarchy of hazard control, BBS may be applied to internalise hazard avoidance strategies or administrative controls (including use of PPE), but should not be used in preference to the implementation of reasonably practicable safety measures further up the hierarchy. To be successful a BBS program must include all employees, from the CEO to the front-line workers including hourly, salary, union employees, contractors and sub-contractors. To achieve changes in behaviour, a change in policy, procedures and/or systems most assuredly will also need some change. Those changes cannot be done without buy-in and support from all involved in making those decisions BBS is not based on assumptions, personal feeling, and/or common knowledge. To be successful, the BBS program used must be based on scientific knowledge. Objectives


• Understand accident causation theories • Be able to outline the principles of measuring health and safety performance • Understand the key factors that led to several international disasters • Be able to outline the methods and systems available to conduct risk assessment • Understand human failure; its causes and consequences • Understand the effects on behavior at work of experience, excellence, education and training • Understand organization and management factors contributing to human failures • Understand factors that may promote a positive health and safety culture

https://en.wikipedia.org/wiki/Organizational_behavior_management

https://en.wikipedia.org/wiki/Hierarchy_of_hazard_control

https://en.wikipedia.org/wiki/Common_knowledge

https://en.wikipedia.org/wiki/Scientific_knowledge

009 – (Management) – Developing a Crisis Management Strategy [ 5 Day]

This course is designed to show delegates how to create a crisis management procedure that is both workable and flexible. By its very nature, a 'crisis' is something that usually happens unexpectedly. Then it must be dealt with; often with limited, or inadequate, resources. Even companies that have crisis management procedures often find that when put to the real test, they are cumbersome and unworkable. This course uses case studies of different crises from the business and corporate world. It examines good and bad examples of crisis management and 'crisis mismanagement'. In any crisis management planning, the first thing to ask is "What possible crises could we face?". The second is, "What resources do we have, or need, to deal with each of these possible scenarios?". So how good is your organization at seeing potential crises and planning for them? This course will teach the core skills needed to put together a strategy that is both realistic and practical, and which has the best chance of success, when (not 'if') the unexpected happens. Every experience of a disaster has shown how normal people may have to rise to the tests of a crisis, which includes securing the reputation of their company / organization and getting out of difficult \situations. These people may have to handle the media and competition, aiming at knocking them down. The most important element of crisis management is to ensure that the continuity of the company / organization is maintained, and rises above the short-term challenges of the crisis.

Objectives


• Delegates will learn the key skills of crisis management planning

• Delegates will be able to anticipate many of the issues and incidents that could go wrong with regards to the company / organization.

• They will learn how to identify the root causes of the problem and communicate facts in a clear and effective manner.

• They will have a clear understanding of the elements involved in good crisis management • They will leave with the tools and skills required to create a workable and realistic crisis management procedure in their

organization

010 – (Management Systems) – Effective Application and Compliance of

Occupational Health, Safety and Environment Management Systems [5 Day]

A rewarding and ever-developing field, occupational health , safety and environment involves ensuring that

people's welfare and wellbeing at work is taken care of. From helping to prevent work-related illness and stress

to understanding how motivation can impact on health, the work is varied and constantly developing. It allows

you not only to improve the quality of people's lives, but to do so in an area where, owing to the very nature of the employer-employee relationship, it can often be hard for individuals to put their health first.

The course will cover factors affecting health and safety at work; different approaches to occupational health;

hazards such as chemicals, plant, equipment, electricity, fire, explosive materials and biological hazards; health

and safety in high-risk industries, such as agriculture, construction and manufacturing; developing an

organisation's safety policy; accident reporting; legislation, policy and ethics; and preventing pollution. You'll also

study occupational psychology - how both the culture, psychology and management of a workplace, and

individuals' behaviour, attitudes and motivation affect health and safety, and how to deal with psychological hazards in the workplace.

Objectives


• Recognize the differences between a program and a management system

• Demonstrate leadership in the development and implementation of a health and safety/environmental • management system • Understand the PDCA approach used in management system standards • Know the elements of a health and safety management system and an EMS and how to apply them • Identify the differences in elements of OHSAS 18001:2007 . • Develop the necessary procedures, policies and other related documents required for OHSMS or EMS • implementation • Understand how to meet the requirements of the OHSAS 18001 Regulation

011(a) – (Leadership and Management) – Emergency Response and Incident

Investigation for Supervisors and Managers [ 5 Day]

Emergency Response & incident Investigations are part of good governance. Don't let a crisis manage your company, but learn how to design a strategy and build the team that can successfully manage the crisis. In this course, the latest standards in the field will be reviewed and new and innovative techniques will be demonstrated. You will systematically learn and practice ways to create, train and exercise a crisis management team (CMT) in your organization.

And as Emergency management is the continuous process by which all individuals, groups, and communities manage hazards to avoid or ameliorate the impact of disasters resulting from the hazards. This course will provide delegates with the knowledge and skills necessary to design implement and monitor effective risk assessment and emergency management systems for their organization.

The results of a comprehensive accident report can help organizations pinpoint the cause of the accident. This information can then be used to prevent future accidents, which is the primary purpose of accident investigation. This course teaches how to lead investigations and root cause analyses using various techniques

Objectives


• Learn the fundamentals of emergency response

• Describe the minimum resources required for managing responses to an emergency situation

• Coordinate with other emergency response team members

• Evaluate any Emergency Management Plan/procedure and recommend actions to improve it

• Describe the main components of an Emergency plan

• Explain the Incident Command Structure, ICS

• Describe the roles / responsibilities / competency of key personnel of an ICS

• How to meet regulatory requirements for incident investigations.

• How to develop and implement a structured program.

- Designed for learning from incidents. - Why and how to define misses. - How to train others to recognize and report incidents. - Includes planning for trending of data.

• How to initiate and conduct an investigation. - Establishing an effective team quickly. - Methods for collecting different types of data, including effective interviewing skills.

• How and when to apply causal factor and root cause analysis for investigating process and non-process incidents.

• How to develop appropriate recommendations to address root causes at various levels to avoid future incidents.

• How to structure reports.

• Discover how to design and structure an effective crisis management strategy that will help your organisation minimize loss whilst maintaining your ability to continue business and protecting your business image

• Establish clear, defined and concise lines of communication, responsibility and action, thereby ensuring a reasonable and correct response to crisis situations

http://en.wikipedia.org/wiki/Category:Hazards

011(b) – (Leadership and Management) – Emergency Response Planning (ERP) for

Supervisors and Managers [ 5 Day]

The training workshop will explore the nature of operational crisis management and recovery from the perspective of managers responsible for implementing Emergency Response Plans and maintaining capability. Delegates will explore the nature of risk and the steps required to develop effective crisis management plans.

The skills of crisis management will be rehearsed in a series of desktop exercises and the nature of organizational learning will be explored through case studies.

Objectives


• Describe your company responsibilities within the regulatory framework governing crisis management • Complete a crisis risk analysis • Describe the stages in the planning required for effective crisis management and recovery • Implement an Emergency Response Plan • Identify the skills required is a crisis management team • Understand the relationship between SMS and ERP • Conduct live exercises with confidence

012 – (Health and Safety) - First Aid for the 1st Responder [ 5 Day]

Most medical scenarios involve making immediate tactical and critical medical decisions under intense stress and possible imminent danger.

You will leave this course equipped with the knowledge, skills, and techniques needed to take timely action in the prevention of medical injuries or deaths. Training included in this course meet the three goals of Tactical 1st Response, Casualty Care, treatment of patients, prevention of further casualties, and completion of your “duty of care”.

Objectives

This training addresses the four preventable deaths you might face as a first responder, which are excessive bleeding, airway management, chest wall trauma, and hypothermia.

• Patient Assessment and management

• Wounds and burns

• Trauma and hemorrhage management

• Thermoregulation

• Musculoskeletal/Splints

• Anaphylaxis including lab

• Arthropod basics

• Lightning

• Submersion

• Remote medicine

• Individual First Aid kits

• Familiarization with basic military medical tactics • International travel preventive strategies

013 – (Management Systems) – Implementation and Continual Improvement of the

Regulation OHSAS 18001:2007 [5 Day]

This five-day highly interactive course is ideal for those seeking to develop their professional skills in planning, implementing and reporting effective audits in health and safety and provides an in-depth understanding of the Occupational Health and Safety Assessment Series (OHSAS) 18001:2007 model.

It is a legal responsibility for a company to have developed its health and safety policy and arrangements. Many companies who are keen to progress beyond legal compliance and improve the way their health and safety system operates are now turning to OHSAS 18001:2007 as their method of choice and as a means of demonstrating the systems credibility to existing and potential customers and to other interested parties.

This course is invaluable for health and safety professionals who wish to develop their skills. It is particularly useful for those people who regularly assess the health and safety performance of companies. It is also essential for any serious health and safety practitioner with a responsibility to design, implement and manage a health and safety management system that meets the requirements of OHSAS 18001:2007.

Objectives


• Occupational Health & Safety Awareness

• Emergency preparedness

• Occupational Health & Safety Policy Statement

• Auditor skills

• Overview of Health and Safety legislative requirements Implementation techniques

• Risk Assessment Methods (including HAZOP & HAZAN)

• Roles and Responsibilities

• Nonconformity categorization and reporting

• Planning, execution, reporting and follow-up

014 – (Management Systems) – ISO / IEC 15189:2012 Medical Laboratories –

Requirements for Quality and Competence [5 Day]

“Understanding ISO/IEC 15189 - Accreditation Requirements for Medical Laboratories” course is designed to meet the needs of all personnel in a medical laboratory who require a sound understanding of laboratory accreditation requirements.

ISO/IEC 15189 is an international quality management system standard designed specifically for medical laboratories. It outlines the controls required to manage risks that may have an impact on the validity of examination results, and tools to help the laboratory to improve its operations and customer satisfaction. ISO /IEC 15189's requirements are designed to apply to all types of human pathology testing and therefore often need to be interpreted with respect to the type of testing concerned, and the techniques involved.

This five-day session is delivered as a practical workshop interacting with the standard, discussing common challenges when implementing the requirements, and exploring possible solutions within the context of the accreditation requirements.

* Purposes of the standard and the history of accreditation requirements

* How the standard applies to the laboratory process

* Structure of the standard

* Management and technical clauses of ISO/IEC 15189 (a facilitated discussion will occur with each clause). Objectives


* An understanding of the medical testing accreditation requirements

* Ability to apply the requirements of ISO/IEC 15189, including supplementary requirements, to your own facility

* Identify the purpose and interaction of the management system and technical requirements

* Implement these requirements to ensure added service to customers and enhanced confidence in the facility's

results.

015 - (Management Systems) – ISO / IEC 17025:2005 General Requirements for the

Competence of Testing and Calibration of Laboratories – [5 Day]

This course is an introductory look at ISO/IEC* 17025 and its requirements for demonstrating the technical competence of testing and calibration laboratories. In this course, you will be introduced to the accreditation process and you will also gain insight into the interpretation of the requirements of this international laboratory standard.

*ISO – International Standards Organization

*IEC – International Electro Technical Commission

This course will illustrate the ISO17025 requirements for testing laboratories, relevant to the operation of their management system, technical competency, validity of analytical results, and the use of Laboratory Information Management Systems (LIMS) as a tool in satisfying the above. In particular, the importance of LIMS implementation in meeting the traceability requirements of ISO 17025 will be addressed.

The course will also demonstrate the compliance of ISO 17025 with those ISO 9001 and GLP (Good Laboratory Practice) requirements that are relevant to the scope of testing services. In addition, Management and Technical personnel of analytical laboratories will recognize the dire need of implementation of the Standard within their Organization in order to satisfy the needs of their customers and general market needs (e.g. Regulatory Authorities and organizations providing recognition).

This course will feature:

• Management requirements of ISO 17025 Quality manual, Document control, Tenders, Suppliers, Service to the customer, Internal audits

• Technical requirements of ISO 17025 Personnel, Equipment, Traceability, Reference standards, Sampling, Quality assurance of results, Test Certificates, O & I’s

• Definition of Laboratory accreditation: Accreditation Bodies (AB’s) and Multilateral Agreements (MLA, MRA, ILAC) on cross frontier recognition of accreditation

• Basic guidelines on the design of a LIMS • Implementation of a LIMS, in the context of ISO 17025

Objectives

By the end of this course, participants will be able to:

• Understand and implement Good Laboratory Practice (GLP) in their organizations.

• Comprehend the importance of assuring quality of test and calibration results • Apply traceability from sample receipt and analysis scheduling until delivery of results, through the

implementation of LIMS • Design LIMS on the basis of ISO 17025 requirements. • Realize the need for continuous review and improvement of LIMS systems, based on market and regulatory

requirements

016 – (Safety) – Understanding the Basics of OSHA Occupational Health and Safety –

General Industry Training Course [5 Day]

This workshop demonstrates to employees how to prevent workplace accidents by paying attention to safety

and good housekeeping considerations. Good safety awareness + housekeeping can significantly reduce

accidents and injuries in any type of work environment. By developing good safety habits, and by being aware of

their work area and any hazards associated with it, employees can reduce the potential for accidents and

injuries. Areas covered in the workshop benefits the employee and provides safety awareness.

The workshop is divided into a number of logical sections so information is easily understood and retained.

The OSHA General Industry Training course is a comprehensive safety program designed for anyone involved in

general industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides

complete information on OSHA compliance issues.

• Module 1A: Introduction to OSHA and the OSH Act

• Module 1B: Basic Safety Orientation

• Module 2: Walking & Working Surfaces

• Module 3: Emergency Action Plan

• Module 4: Hazardous Materials

• Module 5: HAZWOPER

• Module 6: Personal Protective Equipment

• Module 7: Confined Spaces & Permit Required Confined Spaces

• Module 8: Lockout/Tagout

• Module 9: Materials Handling & Storage

• Module 10: Machine Guarding Safety

• Module 11: Welding, Cutting, and Brazing

• Module 12: Electrical Safety

• Module 13: Hazard Communication

• Module 14: Hazardous Substances & Industrial Hygiene

• Module 15: Bloodborne Pathogens

• Module 16: Record Keeping & Reporting

• Module 17: Workplace Violence

• Module 18: Safety and Health Programs

• Module 19: Ergonomics

• Module 20: Hazards of Asbestos in the Workplace

• Module 21: Lead Safety in the Workplace

• Module 22: Ionizing and Non-Ionizing Radiation Safety

• Module 23: Formaldehyde Awareness

• Module 24: Process Safety Management of Highly Hazard Materials

017 – (Management) – Public Relations and Crisis Management [5 Day]

This course surveys the function of public relations and its role in contemporary organizations. It will view public relations as a strategic management process that is aimed at helping organizations enhance their effectiveness through strong reputations and mutually beneficial relationships with key stakeholders. Although this course will analyze the role of public relations in corporations, it will also discuss the management of public relations in other types of organizations such as non-profits, communications agencies and government institutions. Throughout this course, the function of public relations will be contextualized by addressing the link between its generic principles and culture sensitive practices.

Through this course, students will acquire the following:

• Understanding on how to apply sound PR techniques as part of the company’s overall communications strategy.

• Skills on how to create and effectively communicate public messages.

• Understanding of the mechanics of media relations and how to use the appropriate media most effectively.

• Greater appreciation of corporate communications, brand and reputation management.

• Understanding the concept and importance of good corporate governance, CSR, business ethics and corporate accountability.

• Understanding of what role PR plays in Crisis Management.

• To create an understanding about public relations and its role in contemporary organizations and society

• To learn about the evolution of public relations

• To create awareness about the importance of ethics, professionalism and responsibility in the field of public relations

• To learn about the public relations process through stages such as research, planning, implementation, and evaluation

• To be able to identify and understand various organization’s stakeholders

• To understand various public relations strategies such as media relations, internet and social media, events and meetings

• To demonstrate the diversity of organizations (e.g., corporations, non-profits, etc.) that engage in public relations

• To show the global nature of the field of public relations

• To develop students’ critical and analytical thinking skills about public relations cases and campaigns

• To provide students with opportunities to develop a public relations campaign

018 – (Compliance) – Requirements and Auditing of OHSAS 18001:2007 / 2012 [5 Day]

Auditing BS OHSAS 18001:2007 and 2012 (versions) is a theory-based 5

day course which focuses on teaching students an effective approach

for auditing occupational health and safety (OH&S) management systems. The primary objective of this training course is to

instruct OH&S auditors/employees in the principles and practices specific to auditing for conformance with BS OHSAS 8001:2007 and 2012 versions , including planning of and preparing for the audit,audit practices, and

reporting audit findings. This internal auditor workshop is intended to provide a general appreciation of OH&S Management Systems auditing

auditing that will equip attendees with the skills necessary to actively participate in internal and second=party audits. Objectives

At the end of this training course, you will learn to/about:

• Safety Programs, • Inspections and Audits, • Safety Meetings and Tool Box Talks, • Hazard Awareness, • Hazard Abatement, • Accident Investigation, • Accident Reporting including Near Miss Incidents • PPE

• Inspection techniques • Hazard Recognition • Hazard Awareness • Hazard Abatement • Lockout-Tagout • Hazard-Communication • General H2S Info and its implications • Accident Investigations

019 – (Safety Investigation) – Root Cause Analysis with Corrective Action [5 Day]

Root cause analysis involves searching backwards from an undesirable effect or outcome to identify its causes.

While "root cause" implies that there is a single cause responsible for a given problem, some effects actually

have multiple causes that trigger them. Sometimes the multiple effects are independent of each other; other times, causes are interrelated where, if one cause is removed, the problem can no longer occur.

We all know that it is important to contain problems as soon as they occur or are discovered. However, what we

generally see with problems are symptoms of the problem. The root cause is rarely apparent. While it is

important to initiate an interim containment plan as soon as a problem occurs, it is even more important to invest the time and energy to identify and address the root cause or causes of those problems they so that they are

less likely to occur in the future.

Root cause analysis with corrective action is about getting to the source of a problem and then correcting it for good.

Objectives


• Learn how to establish an effective team environment for root cause analysis. • Clarify what the problem is and is not. • Beginning with that symptoms of the problem, map a trail from the symptom to the root cause(s). • Using data and investigative tools, identify the root cause.. • Implement measures to ensure the gains made are held. • Recognize common barriers to root cause analysis and apply techniques to overcome those barriers. • Generate ideas to solve the root cause problem and select the most appropriate solution using matrices.

020 – (Security) – Security Training and Awareness [5 Day]

This Security Awareness Training course builds awareness of vital security policies, procedures, and behaviors

by using a stimulating and creative approach that engages and challenges the learner. Realistic examples are

presented that add relevance and increase learner comprehension. The goal is to create informed employees

who make better decisions and lower security risk.

You need to protect your organization’s most vulnerable security endpoint—your people—with security

awareness training that will deliver the results you need to help create a security-aware culture. The course can

act as the foundation of your security awareness program and help your employees understand how good

security protection practices relate to their individual actions and behaviors.

Basic Security and Awareness Concepts

Access Control Management

Security Communications including report writing

Security Situation Response

Traffic Operations

Security Patrols – Vehicle including search techniques

Intrusion Detection

The main objective of this security management course is to provide comprehensive training in order to enhance professionalism and skills in public and private sector security management.

Specific Objectives

• Learners will acquire knowledge, skills and attitudes on security management

• Learners will understand the administration of public safety and security organizations.

• Learners will understand their roles in an integrated public and private sector security system.

• Learners will establish a pool of knowledge that will lead to professionalism in the public and private security sectors.

• Learners will understand the role of legal, criminology and behavioral sciences knowledge in security practice.

• Learners will demonstrate the application of security management principles in crime prevention, safety and loss prevention

TRAINING OUTCOMES

Learners will benefit from the program in the following ways:

• Improved performance for public and private safety and security personnel.

• Enhanced professionalism

• An integration of public and private sector security.

• Expanded job market opportunities

021 – The Theory and Principles of PHA / HAZOP Leadership (5 Day)

This 5-day PHA / HAZOP theory course is designed to deliver expert instruction on how to successfully plan and execute Process Hazards Analysis (PHA) studies efficiently and effectively. This includes understanding the principles behind each of the major PHA methods (HAZOP, What-if ?, Checklist, FMEA), learning how to deal with challenging personalities within the PHA team and how to avoid common pitfalls and traps so your PHA studies run smoothly.

Provide knowledge and skills to prepare the participants to be able to effective prepare and facilitate (lead) PHA’s within their organization.

.

Objectives


How to perform a PHA to meet PSM requirements for initial PHAs and management of change analyses including these critical elements:

• Preparing for the PHA (Process Hazard Analysis)

• Scoping the PHA

• Collecting information

• Selecting the team

• Leading a meeting

• Documenting results

• How to analyse operating procedures for critical accident scenarios

• How and when to apply HAZOP, FMEA, and/or what-if/checklist analyses methods to any process system in any industry such as chemical, petroleum, pulp and paper, explosives, mining, iron and steel, pharmaceuticals, and consumer products

022 – (Safety) – Training and Awareness on OSHA Construction Safety and Health

[5 Day]

This course provides construction personnel and entry level workers an overview of the basic hazards that may be encountered on a construction site, how site safety is organized and implemented as well as which areas fall under the umbrella of OSHA’s jurisdiction.

Students will gain a basic understanding of how regulations and OSHA safeguards operate to protect both workers and employers, and how they can benefit personally from a better understanding of OSHA standards. During the course, Students will learn the following training modules:

• Introduction to OSHA Construction Safety and Health

• Electrical Safety

• Fall Protection,

• Struck-By & Caught-Between Accidents

• Personal Protective Equipment (PPE)

• Scaffolds

• Cranes

• Power Tools

• Excavations

• Materials Storage

• Demolition

• Hazards in Communication Modules encompass the following construction and project management themes:

• The foundations of CHS management.

• Health and safety management plans for construction projects.

• The role of CHS in tender submissions and cost estimations.

• Establishing the fundamentals of construction health and safety organisation.

• Establishing effective health and safety consultation, co-operation and promotion.

• Sub-contractor health and safety compliance risk.

• Employee wellness in the construction work environment.

• Hazard identification and risk assessment programmes and controls.

• Site or camp-establishment risk.

• Explain OSHA’s purpose and how its standards serve to make the workplace safer for construction workers

• Discuss the major areas in construction to which OSHA standards apply, and what those standards mandate

• Name overall safety practices relevant to the construction industry, and explain what precautions to take against hazards on the job

023 – (Management Systems) – Training and Awareness of ISO 14001:2015

(EMS) [5 Day]

ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its

environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.

ISO 14001:2015 helps an organization achieve the intended outcomes of its environmental management system, which provide value for the environment, the organization itself and interested parties. Consistent with the organization's environmental policy, the intended outcomes of an environmental management system include:

• enhancement of environmental performance;

• fulfilment of compliance obligations;

• achievement of environmental objectives.

ISO 14001:2015 is applicable to any organization, regardless of size, type and nature, and applies to the environmental aspects of its activities, products and services that the organization determines it can either control or influence considering a life cycle perspective. ISO 14001:2015 does not state specific environmental performance criteria.

Objectives


• How to adapt your auditing technique to accommodate the new and amended requirements in ISO 14001:2015.

• How to audit the new requirements concerning organisational context and the application of a threats and opportunities approach to environmental management.

• How to audit top management commitment and leadership.

• How to audit processes and their interaction with other processes.

• The importance of environmental management for the organisation and its customers.

• the purpose of an environmental management system and the business and societal benefits of improving environmental performance

• the Plan-Do-Check-Act framework with regards to ISO 14001

• the interrelationship between management responsibility, context of the organization, environmental policy, environmental planning, implementation of policy, operational control, checking of performance, management review and continual improvement

• essential terminology to help you interpret and audit ISO 14001 requirements defined in ISO 14001

• the difference between compliance obligations and conformance with ISO 14001

• to plan and conduct an interview with top management

• how to plan, conduct, report and follow up an audit of an environmental management system to establish conformity (or otherwise) with ISO 14001 and in accordance with ISO 19011 (and ISO 17021 where appropriate)

• to prepare an on-site audit plan that establishes effective audit trails across processes and between members of an audit team

024 – (Safety) – Fire Safety: The Basics as a Workplace Fire Safety Facilitator [5 Day]

The workplace fire safety facilitator is a vital individual in the development, planning, implementation and evaluation of a workplace fire safety (fire prevention and fire protection) program. The facilitator achieves this through effective communications, facilitation, being a role model, and actively promoting fire safety at work. This five-day training program and its assignments are designed to strengthen this capacity. Goal The goal of the Workplace Fire Safety Facilitator Training Course is to develop the participant’s knowledge and skills so they are prepared to assist and influence the development and implementation of a workplace fire safety program and a fire safety culture.

Fire Safety: The Basics provides guidance on fire safety basics, including the causes of workplace fires, prevention practices and guidelines for evacuation, the correct use of fire extinguishers for different classes of fires and tips on first-aid procedures for common fire-related injuries. This course is recommended for supervisors, facilities managers and staff, fire safety team members, health and safety committee members and workers who require basic safety awareness.

Topics focus on the causes of fires, fire prevention practices, evacuation planning, combating fires and fire related injuries.

Objectives

On successful completion of the course, participants will have the required knowledge, skills and information to:

• Verbally define the role of the workplace fire safety facilitator

• Describe at least three actions to prevent fire, and three measures to raise awareness of fire issues

• Describe three steps to set up an external assembly point and three steps to set up an employee accountability system

• Describe the means of raising awareness of fire safety through communications and training

• Explain at least three the steps necessary to prepare a fire safety information session, and demonstrate presentation skills and discussion animation with another participant

• Explain the role of the emergency evacuation warden in support of evacuation

• List four different types of fire extinguishers and explain whether they should be used in support of evacuation

• Explain how fire safety fits into a company’s occupational safety and health structure

• Describe the process for the development of a company fire safety directive

• Develop an action plan based on three fire safety priorities and describe how to formulate a presentation to management

025 (a) – (Safety) – Training and Awareness on NEBOSH IGC (International General

Certificate (5 Day)

This NEBOSH International General Certificate training and awareness course has been developed

for multinational organisations in all sectors, mindful of international standards or directives and at the same

time adaptive to local needs. It seeks to provide an excellent underpinning knowledge of health and safety, as

well as a sound basis for evaluating (and managing) potential hazards and risks. The syllabus incorporates

international, technical and other standards where they exist. In other cases, requirements and practices that represent 'good practice' are followed. This course is a shortened must-have introduction to students that want to sit for the

UK National Examination at a later stage.

Upon completion of this course, you will be able to:

• Have understanding and knowledge of all aspects of IGC including IGC 1 and IGC 2 as well as IGC 3, the written assessment.

• Identify workplace hazards and offer advice on corrective and preventative measurements. • Understand the role and objectives of the International Labour Organisation • Plan and implement an effective health & safety policy • Influence behaviour to create a positive health & safety culture throughout an organisation • Undertake risk assessments and accident investigations and recommend suitable action • Undertake a health & safety audit • Undertake a “MOCK” sample exam to prepare for the UK certification.

Includes sample exam questions, documents and study aids as

student handouts

025 (b) – (Safety) – Training and Awareness on NEBOSH IGC (International General

Certificate (10 Day)

This NEBOSH International General Certificate training and awareness course has been developed

for multinational organisations in all sectors, mindful of international standards or directives and at the same

time adaptive to local needs. It seeks to provide an excellent underpinning knowledge of health and safety, as

well as a sound basis for evaluating (and managing) potential hazards and risks. The syllabus incorporates

international, technical and other standards where they exist. In other cases, requirements and practices that represent 'good practice' are followed. This course is a must-have introduction to students that want to sit for the

UK National Examination at a later stage.

Upon completion of this course, you will be able to:

• Have understanding and knowledge of all aspects of IGC including IGC 1 and IGC 2 as well as IGC 3 , the written assessment.

• Identify workplace hazards and offer advice on corrective and preventative measurements. • Understand the role and objectives of the International Labour Organisation • Plan and implement an effective health & safety policy • Influence behaviour to create a positive health & safety culture throughout an organisation • Undertake risk assessments and accident investigations and recommend suitable action • Undertake a health & safety audit • Undertake a “MOCK” sample exam to prepare for the UK certification.

Includes sample exam questions, documents and study aids as

student handouts

026 – (Investigation) – Conducting Incident Investigations and Analyses Using the

Tripod Beta Methodology (5 Day)

Developed in the early 1990s, Tripod Beta is an incident investigation and analysis methodology designed in

line with the human behavior model. It was explicitly created to help accident investigators model incidents in a

way that allows them to understand the influencing environment and uncover the route organisational

deficiencies that allowed that incident to happen.

In the Tripod Beta methodology the investigation process goes hand-in-hand with the analysis process. From

the preliminary investigation report, possible Tripod Beta models of the incident are produced which leads to

further investigation and fact finding which in turn leads to a validation and refinement of the model. This

continues until all relevant facts have been identified and the ‘Tripod Beta tree’ accurately reflects the incident.

The result is a saving in time and effort, a deeper and more comprehensive analysis and a clearer

understanding of the failures that must be addressed in order to make significant and lasting improvements in

incident prevention.

Objectives

At the end of this training course, you will learn to / understand:

• Gain an excellent theoretical understanding of the Tripod Beta methodology • Understand how accidents occur and implement a more proactive approach in preventing accidents at

work • Assist with conducting structured, well-thought-out and deeper investigations with the established Tripod

Beta methodology • Recognise the cost of incidents and the value of investigating unwanted events • Act as a Tripod Beta facilitator during incident investigations as a team member.

• Nature of incidents • The Swiss Cheese model • Sequentially timed event plot

• Tripod Beta core diagram • Immediate causes

• Underlying causes • Remedial actions • Tree logic

027 – (Management) – Warehousing and Storage in Supply Chain Management

[4 Day]

This course will enable Supply Chain Professionals to understand how to improve the operations of any warehouse by implementing lean operating processes, by intelligently managing inventory, and by establishing a performance management program that ensures continuous improvement. An effective warehousing strategy can be a powerful competitive weapon.

Best-practice warehouses deliver superior customer satisfaction and return on investment by functioning as a tightly-integrated part of a company’s value chain. The purpose of this course is to show how to implement all of the essential tools for the effective management of warehouses and stores. This module includes how to evaluate procedures and how to improve methods by eliminating wasteful activities and excess costs.

This course will feature:

• Locating, structuring, and operating the warehouse • Implementing Lean principles in the warehouse • Crafting an inventory strategy using Stock Keeping Unit (SKU) segmentation • Role of the warehouse in the value chain • Creating a metrics program and establishing an executive KPI

dashboard

Objectives

At the end of this training course, you will learn to / understand:

A common understanding of warehouse operations management requirements will lay the foundations for an environment where improved skills and communication will enable the group to identify and share opportunities for improvements throughout the operation and to break down any functional barriers within the environment.

1. Participants will have a clear and practical understanding of the theory and best practice within the distribution operation together with an appreciation of basic techniques of people management leading to improved individual and team job confidence and enhanced levels of motivation.

2. Participants will find the content relevant, stimulating and motivational.

3. In providing this course, the program, based on internationally recognized standards would enhance the self-esteem of the participants, as individuals and as a group and raise their professional standing in the organization as a whole.

028 – (Management Systems) – Training and Awareness of ISO 28000:2007

Supply Chain Security [5 Day]

As global trade expands, so do the opportunities for criminal elements to infiltrate global supply chains. Over the past ten years, as the legal and regulatory environments have evolved, organizations have started to address the need for heightened security within global supply chains. With regulations increasing, security threatened, and the need for the rapid exchange of information concerning the transport of goods from manufacturing through to the final point of sale, there has never been a better time than now to reinforce existing security systems or create new ones backed by effective risk and quality management principles.

What is ISO 28000:2007?

The ISO 28000:2007 standard specifies the requirements for a supply chain security management system, linking security management to many other aspects of business management. These aspects would include activities controlled or influenced by organizations that impact supply chain security, such as transportation of goods along the supply chain. ISO 28000 certification applies to all organizations that would like to implement a security management system and integrate their security management into their overall quality management system such as small companies or large multinationals in the manufacturing, service, storage, or transportation sector.

Objectives

• Allows security to be managed as a process so that the effectiveness of security management can be

measured and improved. • Allows management to focus resources and efforts on areas with high-risk concerns (through security risk

assessment). • Allows management to benchmark its security management efforts with international standards. • Demonstrates to stakeholders the commitment to enforce a systematic security management.

• An understanding on International Supply Chain Security Standard, Programs and ISO 28000:2007

Security Management System requirements

• The practical knowledge and skills necessary to perform Security Risk Assessment (SRA)

• Have a clear and basic understanding of International Supply Chain Security Standard, Programs and

ISO 28000:2007 Security Management System requirements.

• Conduct an effective Security Risk Assessment (SRA).

029 – (Safety) – Understanding Recent Trends in Environmental Performance [5 Day]

This course is a study of the current practices and policies pertaining to the development, implementation and

maintenance of environmental management systems (EMS) in an organization. ISO standards will be examined

and case studies will be used to highlight the key factors involved with EMS implementation. The process of

assessing environmental impacts and aspects and implementing continuous improvement measures will be

addressed. Comparable health and safety management systems will be examined to reinforce management

system concepts.

• Standards • Life cycle assessment • Environmental aspects • Communication • Monitoring and measurement • Occupational Health and Safety Systems • Environmental performance evaluation • Concepts and scientific foundations for the evaluation of environmental performance. • The motives and justifications interest environmental performance assessment • ISO 14001 environmental management system. • Systematic evaluation of environmental performance. • Environmental performance evaluation methods. • Balanced Scorecard as a tool to evaluate the environmental performance. • Environmental performance evaluation criteria. • Obstacles environmental performance evaluation.

Objectives

Upon successful completion of this course, the student will have reliably demonstrated the ability to:

• Identify the components in various environmental and health and safety management systems. • Document environmental aspects and impacts and health and safety hazards and risks for selected

activities • Develop an environmental policy for an organization. • Develop environmental objectives and monitor their implementation. • Perform a life cycle assessment for a selected product or service. • Apply standard environmental, health and safety auditing principles and practices to environmental • management systems. • Develop and implement a basic environmental management system in an organization. • Integrate environmental, health and safety, and quality management systems.

030 – (Management Systems) – Implementation of ISO 28000:2007 - Supply Chain

Security with C- TPAT Requirements [5 Day]

ISO 28000:2007 specifies the requirements for a security management system, including critical aspects to ensure supply chain security. Security management is linked to many other aspects of business management. These aspects include all organization-controlled activities that affect or influence supply chain security. These aspects must be clearly considered, where and when they influence security management, including the transport of goods along the supply chain.

ISO 28000:2007 is applicable to organizations of all sizes, from small businesses to multinationals, who want production or supply chain security at every stage during the manufacture, maintenance, storage or transport of goods.

This training workshop has been designed to introduce you to the U.S. Customs – Trade Partnership Against Terrorism (C-TPAT) program, the history of the C-TPAT program and how it benefits an organization’s standing in the international trade arena.

• Self-analysis of the measures in place at your business; • Study of the security manual to be written; • Policy statement, vision and corporate mission; • Description of facilities; • Emergency measures; • Physical security; • Security procedures; • Staff safety; • Procedures related to business partners (suppliers and others); • Corporate code of conduct; • Training and awareness; • Access control policy; • Documents policy; • Sample documents; • Discussion of cases studies and solution templates.

During each of this 5 day workshop you will cover the relevant parts of the ISPS Code as well as

C-TPAT Training and learn about an organization’s security processes,how to identify corrective actions and

establish improvement plans to address weaknesses. We also cover a customer’s compliance with C-TPAT and when periodic auditing of their commercial processes

is due. This extends to the compliance of security systems and procedures of prospective, or contracted, third

party suppliers, manufacturers, freight forwarders and similar service providers. With this knowledge you can

accurately assess the customer’s security requirements, based on a risk assessment of the entire supply chain.

031 – (Safety) – Handling Hazardous Materials and Understanding Hazard Classification

[5 Day]

This course is ideal for those companies which uses, store and trucking large quantities of hazardous materials such as bulk diesel fuel and liquids, hazardous bulk materials to help them to minimize the risk to employees and the environment.

• Introduction about hazardous materials

• The regulations governing importing, transportation, handling, storing and usage of hazardous material.

• Hazmat identification methods

• Hazmat classification and division.

• Hazmat routes of entry, health effects and control.

• Material Safety Data Sheet.

• Personal Protective Equipment Levels.

• Hazmat emergency preparedness and response. (spills management, first aid, firefighting)

Objectives

Upon successful completion of this course, the student will have reliably demonstrated the ability to

•

• Describe the categories/classes of hazmat. • Understand how to identify hazmat. • Understand the routes of entry, health effects and control of Hazmat. • Understand and apply clearly the Material Safety Data Sheet (MSDS). • Understand how to use different types of PPEs to control Hazmat risk exposure. • Understand the management system for Hazmat Risks & Impacts within the facility and community. • Understand the national and international regulations governing the transportation, handling, storing and

using chemicals to ensure that these processes are all carried out safely. • Understand the emergency preparedness and response plan to deal with Hazmat emergencies to minimize

the consequences to workers and community. • Understand and apply the spill management techniques to prevent or minimize the consequences of spills

from hazardous materials to the environment.

032 – (Safety) – Transportation of Dangerous Goods [5 Day]

The transportation or transporting of Dangerous Goods is a complicated process. It is often taken for granted in the overall “safety training” discussion. Think about it this way; you offer or send out a product that can pose a risk to the safety of drivers, flight crew, dock workers, rail workers, all handlers, receivers, and employees in general. The product is packaged incorrectly as per regulations. These regulations are developed worldwide by experts that study and test packaging for the safe movement of hazards. You do not package to the applicable standard due to the lack of proper training, understanding of regulations, or just negligence. The dangerous good now leaks or releases out of a vehicle, aircraft, vessel, or train. The importance of proper training is vital to human safety. Having the information is great. Truly knowing how to do the task can be life altering. Training in the proper handling of dangerous goods requires physically being able to classify, identify, package, document, label, and overall prepare a shipment for safe transport.

Objectives

Upon the successful completion of this safety training program, participants will understand:

• The legislative requirements (Government Regulations, CSA Standards and Manufacturers’ Guidelines and Principles);

• The duties and responsibilities of all workplace stakeholders; • The purpose, structure and functions of the TDG Clear Language legislation and regulations and what

constitutes ‘dangerous goods’ as described under the TDG legislation; • Training requirements for all personnel involved in the shipping/receiving and/or delivery of dangerous

goods. • All label, placard, handbook and checklist requirements under TDG legislation; • Label and complete the necessary paperwork to ship TDG controlled products; • Know emergency response procedures and contacts; • Recognize when an Emergency Response Action Plan is required.

http://www.globalhazmat.com/workplace-safety-training/transportation-of-dangerous-goods-tdg/

http://www.globalhazmat.com/workplace-safety-training/

033 – (Safety) – Understanding Occupational Health, Safety and Environment in

Warehouses [5 Day]

A safe, orderly, efficient warehouse is a key to a successful operation. The warehouse plays an essential role in the way goods are sent, received, stored, and circulated throughout the facility. With so much going on and so much to keep track of, a warehouse may also have more potential for accidents than areas with more limited functions. So, it's especially important to pay close attention to safety in the warehouse.

In this workshop, we're going to review some of the potential warehouse hazards and ways we reduce risks. There are so many areas to cover that we can't cover every single detail on each one. The purpose of this safety course is to get you to look at the warehouse with safety in mind—so that you'll always be alert to the hazards and always do what's necessary to prevent accidents.

Benefits -

• Legislative compliance

• Warehouse Safety Awareness skills

• Accident Awareness & Prevention

• Basic Risk Assessment Principles

• Improved Operational Health, Safety and Environment

Objectives


• improve participant’s awareness of safety in their daily activities. • to assist in the development of appropriate attitudes and knowledge to enable employees to participate in

the prevention of workplace injuries and illnesses.

Participants who complete this course will have a good understanding of:

• Duties of employers and employees • Safe working Systems • Recognising hazards in the warehouse • The types of dangers in warehousing • Racking systems and the hazards • Safe Working Loads • Reporting incidents and accidents • Recognising Chemical Awareness labelling • The importance of safe working practices

034– (Safety) – RA (Risk Assessment) and HAZID Management [5 Day]

The assessment and control of risk are essential requirements for a proactive HSE management system. This

course covers the process of facilitating, analysing and evaluating hazards which involves both causal and

consequence analysis and requires determination of likelihood and risk.

The course aims to provide hands-on experience in the application of risk assessment techniques to all aspects of production operations. It ranges from workplace/activity to the task-based risk assessments and advanced risk assessment techniques. Analysis of the consequences of major hazards. Aspects of human error in relation to accidents are analysed and included in the general.

▪ Conduct of Risk Assessment – Its importance & Benefits ▪ Hazard Identification & Risk Assessment Methodologies: - Hazard Operability (HAZOP) - Failure Mode and Effect Analysis (FMEA) - Fault Tree Analysis (FTA) - Event Tree Analysis (ETA) - Job Safety Analysis - Others ▪ Documentation of HIRA & Selection of Appropriate Approaches ▪ Designing and implementing a Risk Control Plan

Objectives


• Recognize the difference between hazard, risk and risk

assessment

• Evaluate different types of risk

• Apply risk assessment techniques

• To describe the role and structure of the HAZOP team and procedures.

• To introduce the role, responsibilities and conduct of HAZOP team leader. • To provide sufficient hands-on experience in the application of the HAZOP to different processes, systems and machinery.

• Develop a strategy for planning and implementing risk reduction action plans

• Develop the skills of applying advanced risk assessment techniques

• Develop a strategy for planning and implementing risk reduction action plans

035 – (Security) – Industrial Security Investigation and Report Writing Techniques [5 Day]

As technology and society rapidly change, so does the work of a Security and Risk Manager. Security is recognized as one of the fastest growing fields in the world. In the Industrial Security investigation workshop you will develop the knowledge and capability to investigate on many levels within a multi-discipline security organization. stronger range of skills.

The course is Ideal for those who are required to write security reports as part of their daily role, this course will benefit those who wish to learn new skills or develop existing ones.

Objectives


• Introduction to industrial security investigation

• Legal basis for industrial security investigation

• Concept of industrial security management

• Various types of security

• Professional code of ethics and code of conduct for security

• Personnel and agencies

• Three major divisions of security

• Physical security

• Personnel security

• How to utilize document and information security

• Basic concept on risk analysis and security hazard

• Risk analysis in investigation

• Security hazards

• Risk management alternatives and management

• Concepts of security survey, inspection and investigation

• Security survey, inspection and investigation

• Objectives and significance of a security survey

• Types of security inspection

• Elements and tools of security investigation

• Report writing techniques

036 – (Investigation) – Accident investigation and Regulatory Procedures and

Reporting in the UAE [5 Day]

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events

can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses,

property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating

a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS).

The more serious the incident the more extensive the investigation.

However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal

significant potential for a serious future incident should the conditions be left uncorrected.

While incidents seem to happen for obvious reasons, there may be things

that contribute to an accident which are not always immediately apparent.

Attendance on this training course will provide you with the confidence and

necessary professionalism to enable a thorough Accident Investigation as

soon as practicable after the event.

• Why and who conducts an investigation?

• Investigation methodology, the essential six-step process

• Characteristics of an effective incident/accident analysis programme

• The two major components that contribute to the cause of an incident

• Why investigations must be constructive, professional, credible and timely

• Safety Management Systems on promoting a pro-active Safety Culture

Objectives


• Develop the knowledge and skills required to investigate all adverse events.

• Understand the causes of accidents and ill-health.

• Understand the elements that combine to form an accident.

• Develop confidence & professionalism in investigating, interviewing & reporting

• Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’ within the UAE Regulatory

Authority Framework.

• Apply the legal requirements of the UAE Regulatory Authority and ensure company procedures are

adhered to.

037 – (Management) – Emergency Planning and Public Safety Administration [5 Day]

This course provides an introduction to critical issues related to public safety administration and an understanding of the laws, programs, agencies, and institutions involved in the provision of public safety. Managers in public safety agencies and institutions deal with several challenges arising from environmental and natural disasters to the nature and operation of correctional institutions.

Responsibilities of managers in these institutions include the development and administration of mitigation, preparedness, response, and recovery programs to address these challenges. In addition, issues related to community resilience, social, economic and political vulnerabilities, and ethical responses to risk management need to be considered and understood by public managers engaged in the provision of safety to communities.

The course addresses these and other issues within the context of disaster management, homeland security, criminal justice administration, and fire/emergency management.

This course provides a common foundation to students from various disciplines for understanding issues related to risk, safety and emergency management issues in the public sector. It is also an introduction to all phases of emergency management—mitigation, preparedness, response and recovery, including the social and environmental processes that generate natural and man-made risks to public safety.

Objectives

The main learning objectives of this course are to:

▪ Provide students with an understanding of the administrative, institutional, and organizational framework of disaster and emergency management

▪ Provide an understanding of the complexity of the American federal system and how it affects policy making, fiscal relations, and management of public safety;

▪ Develop an understanding of the social, political, and economic forces that generate natural and manmade risks to public safety.

▪ Understand the constitutional and legal underpinnings of issues related to the administration of public safety.

▪ Explore and understand ethical concerns and issues related to civil liberties in the context of risk reduction and public safety.

038 – (Policing) – Training and Awareness of Patrol Techniques – English / Arabic text

[5 Day]

This workshop is aimed at the UAE Policing structure and its patrol activities but can be adapted to other forms of patrolling.

This presentation also includes English / Arabic text to allow for better understanding.

Study of the organizational set-up of a patrol force (Security or Police) , its functions and responsibilities, to include types of patrol, strategies, tactics and techniques; patrol supervision; and its functional relationships with other police units. It deals with the study of crime prevention by means of police patrol; police patrol administration, operation and supervision; different types of patrol, and techniques of foot mobile patrol; the aura of police discretion in decision making

Communication System is integrated in this course. It includes the study of the various systems of police communication like the telephone, radio, TV, teletype; techniques in transition of messages thru the various media and its application to the requirements of the police administration and operations; use of police call boxes and 2-way radio.

It also includes instruction on the use of modern electronic gadgets on the transmission of messages such as the use of signal lights and flares

Evolution and importance of police patrol

• Introduction to police patrol

• Evolution and importance of police patrol

• Factors affecting patrol operations

• Organization and staffing of patrol units

• Police patrol methods and tactics

• Factors in considering patrol methods to be used

• Patrol techniques, strategies and activities

• Patrol supervision and support to the patrol effort

• Patrol supervision

• Concept of patrol supervision

• Patrol supervisors and their roles

• Role of Evidence and property control

• Enhanced police visibility through

• Communication system in policing

• Requirements for effective police communication operation

Objectives


• Identify why officers patrol and how they prepare for patrol

• Discuss the different methods and patterns of patrols

• Analyze scenarios that a patrol officer could have an impact on through patrolling

• Create proposals about how the problems in the scenarios could be addressed through patrols

039 – (Management) – Disaster Risk Reduction and Management – DDR [5 Day]

Disasters effects can erode years of development gains at different levels. If not addressed they can render organizations, communities and families dysfunctional. With increasing magnitude and impacts of disasters due to factors that include climate change, rapid urbanization and other human causes, disaster risk management should be deeply embedded in organizational culture and structures.

This course explores disaster risk management concepts and practices using practical examples at international up to family level. It will provide you and your organization not only with a solid theoretical and conceptual understanding of DRM, but also takes you through the practical application of the concept and practices in different settings.

Develop a critical capacity to evaluate the principles and practices of disaster risk reduction and management;

Develop a deep understanding of disaster resilience, risk mitigation, and recovery policies as they arise from natural hazards around the globe; Develop the capacity to participate in debates on disaster governance and societal reconstruction. Disaster risk reduction is the concept and practice of reducing disaster risks through systematic efforts to analyses and reduce the causal factors of disasters. Reducing exposure to hazards, lessening vulnerability of people and property, wise management of land and the environment, and improving preparedness and early warning for adverse events are all examples of disaster risk reduction. Objectives


The overall aim of the course is to introduce and explain the causes, impact and management of disasters, factors shaping risk and vulnerability to disasters, the capacities of different actors, and approaches to disaster risk management.

Disaster risk reduction includes disciplines like disaster management, disaster mitigation and disaster preparedness, but DRR is also part of sustainable development. In order for development activities to be sustainable they must also reduce disaster risk. On the other hand, unsound development policies will increase disaster risk - and disaster losses. Thus, DRR involves every part of society, every part of government, and every part of the professional and private sector.

By the end of the module students will have acquired knowledge and understanding of:

• What disasters are and how they are caused • Socio-economic vulnerability and its significance in the

disaster context • Approaches to disaster risk management and factors

influencing their effectiveness

This knowledge and understanding should enable them to function more effectively within or alongside organisations engaged in disaster risk reduction/ management initiatives

040 – (Safety + Security) Command and Control of Incident Operations (5 Day)

This program is designed to provide personnel with formal training in Command & Control and Management of Major Emergencies. The program applies to Managers (OIM), and those designated to succeed the OIM in emergency situations. It is also applicable to other senior managers and emergency response team members, including radio operators, control room operators, fire team leads; production leads; vessel leads; rig superintendents and other potential leaders in emergency situations.

Trainees are evaluated by various methods including: simulation, observation, questioning, setting projects and tasks, and debriefing.

This program provides both theoretical and practical training with emphasis on practical simulated exercises. Personnel will experience realistic emergency scenarios played out in real time. The program will focus on Command & Control and Management of Major Emergencies and not on technical details. The program, as a minimum, will cover the following topics:

• Maintaining a state of readiness • Situation assessment, prioritization and implementation

of effective action • Maintenance of communications • Delegation of authority • Management of individual and team performance in

emergencies • Dealing with stress in oneself and in others

Objectives

By the end of this program, participants should be able to:

• Understand what is a crisis and the various types of crisis that could impact your business

• Understand how to prepare your organization / team to handle crisis when it comes

• Establish a system to prevent some issues into magnifying into a crisis

• Establish a crisis detection system to detect any potential problems and unforeseen conditions

• Use the crisis detection system to monitor the extent of damage and minimize the impact of the crisis

• Establish a powerful crisis management team

• Setting and enforcing the new rules of engagement

• Handle the media relations in crisis situation

• Establish and enforce proactive crisis management

strategies

• Minimize loss of sales and protect your brand from

being tainted

• Build a system to lead in the new crisis situation

• Handle dispute resolution both internally and externally

041– (Safety) – Environmental Awareness Training [5 Day]

The course is designed to provide an appreciation of how current and future environmental policies and regulations can impact business and adversely affect profitability. It is shown that environmental awareness not only assists in the early identification and management of such risks but also reveals potential business opportunities that arise from changes in legislation. New legislation places environmental responsibilities on both businesses and individuals. The course demonstrates the importance of understanding these responsibilities and offers guidance for achieving corporate and personal compliance with the regulatory requirements. How to maximize the business benefits that result from good environmental management are also discussed.

• Your Responsibilities - statistics, the Environmental Protection Act 1990, environmental legislation, environmental tax and enforcement of the law.

• Risks to the Environment - global warming, greenhouse gases, sustainability, air pollution, water pollution and waste materials.

• Environmental Management - implementing an environmental management system, setting environmental targets and training staff in environmental awareness.

• How to be More Environmentally Friendly - tips for going green, how to reduce waste, disposing of hazardous waste safely, how to reduce pollution and how to save water.

• Environmental Policy • Environmental Directives and Regulations • Integrated Pollution Prevention & Control (IPPC) Directive • Environmental Permitting Regulations • Best Available Technology (BAT) & BAT Reference Notes (BREFs) • The Waste Directive & Regulations • The ‘Duty of Care’ • Definitions of Product, By-Product, Waste, Reuse, Recycle and

Recovery • Environmental Assessment (EA) & Life Cycle Assessment • The Packaging Directive & Regulations • End of Life Vehicles (ELV) Directive & Regulations • The Waste from Electrical and Electronic Equipment (WEEE) Directive & Regulations • Asbestos Awareness

Objectives


• Understand the environmental issues that we face and the causes behind them.

• Understand environmental laws and directives. • Know the problems caused by pollution and how they can be

prevented. • Understand how businesses affect the environment and learn ways to improve the business so that it has a

more positive impact. • Learn how to save energy and water. • Understand the correct, safe waste management procedures.

042 – (Quality Management) – Understanding the Requirements of EFQM (2010) –

Excellence Model European Foundation for Quality Management [5 Day]

Whilst there are numerous management tools and techniques commonly used, the EFQM Excellence Model

provides an holistic view of the organisation and it can be used to determine how these different methods fit

together and complement each other. The Model can therefore be used in conjunction with any number of these

excellence.

Excellent organisations achieve and sustain outstanding levels of

performance that meet or exceed the expectations of all their

stakeholders. The EFQM Excellence Model allows people to understand

the cause and effect relationships between what their organisation does

and the Results it achieves.

All organisations strive to be successful, some fail, some achieve periods

of success but ultimately fade from view, and a few achieve sustainable

success, gaining deserved respect and admiration. The EFQM

Foundation was formed to recognise and promote sustainable success and to provide guidance to those seeking to

achieve it. This is realised through a set of three integrated components which comprise the EFQM Excellence

Model :

• The Fundamental Concepts of Excellence • The Model Criteria • The RADAR Logic

Objectives

At the end of this training course, you will:

• learn the basics of the EFQM Excellence Model

• understand the use of the DMAIC (Define, Measure, Analyze, Improve, Control) approach

• use the Business Excellence Matrix to develop an Enabler Map

• learn how to interpret an assessment feedback report.

• how the EFQM Excellence Model is structured

• how to apply RADAR to your organization’s processes and results

• how to plan for a self-assessment and choose the most appropriate assessment method

• how to work as part of an assessment team

• how to look for evidence of your organization’s strengths and areas for improvement

• how to produce an assessment feedback report

043 – (Management System) – Transition to ISO 45001:2016 Occupational Health and

Safety management System (to replace OHSAS 18001 Regulation) [5 Day]

This standard is set to replace the popular OHSAS 18001 Regulations with the overall purpose remaining the improvement of occupational health and safety performance. ISO 45001 will more easily integrate with other ISO Management Systems standards including ISO 9001:2015 and ISO 14001:2015. ISO 45001 will require an organization to look beyond its immediate health and safety issues and take into account what the wider society expects of it. Organisations will have to think about their contractors and suppliers, as well as the effects their activities have on neighbouring communities. As globalisation and global trade continue to escalate, organisations’ stakeholders are expecting organisations to be ethical in every aspect of their business, especially in the way they treat employees. ISO 45001 will give organisations an internationally recognised occupational health and safety standard to follow. This standard provides the specification for formal, systematic analysis and management of risk, management of regulatory compliance, promotion of safer work practices, and evaluation of occupational health and safety performance. This systematic approach facilitates a decrease in the number of incidents and ultimately less disruption to business. In order to comply with international needs and requirements, more than 50 countries and organisations including the International Labour Organization (ILO) have been involved in the creation of ISO 45001. The aim is to provide a tool that can be used by any organisation, in any industry, anywhere in the world. Organisations currently certified to OHSAS 18001, can remain so through the transition period offered after the

publication of the ISO 45001 standard. Objectives Those who successfully complete this course should be able to understand the principles of • Why an ISO standard is being developed • The process and timescales (potentially published in 2016) • Three new concepts being introduced • The potential impact on organisations with OHSAS 18001 certification. • Recognize the differences between a program and a management system • Demonstrate leadership in the development and implementation of a health and safety/environmental management system • Understand the PDCA approach used in management system standards • Know the elements of a health and safety management system and an EMS and how to apply them • Identify the differences in elements of OHSAS 18001:2007 and the new ISO 45001 standard • Develop the necessary procedures, policies and other related documents required for OHSMS or EMS Implementation in line with the new standard

044 – (Management Systems) – Effective Application of ANZI – Z 10 (US Standard) for

Occupational Health, Safety and Environment Management [5 Day]

A rewarding and ever-developing field, occupational health, safety and environment involves ensuring that people's welfare and wellbeing at work is taken care of. From helping to prevent work-related illness and stress to understanding how motivation can impact on health, the work is varied and constantly developing. It allows you not only to improve the quality of people's lives, but to do so in an area where, owing to the very nature of the employer-employee relationship, it can often be hard for individuals to put their health first. ANSI/AIHA Z10-2005 is the voluntary consensus standard developed and followed in the United States. It has a primary focus on helping organizations minimize their risk of occupational injuries, illnesses and fatalities. Key characteristics that define Z10 include focus on management leadership roles, effective employee participation, design review and change. It provides a tool to help organizations establish and improve occupational health and safety performance. Z10 implementation focuses on assisting organizations in executing Occupational Health & Safety Management System strategies, helping organizations benchmark safety procedures and practices, and identifying areas where hazard prevention and control is needed. Implementation and execution of the standards’ core specifications will help companies identify areas in their management system where hazardous risk, lost time occurrences and safety weaknesses may lie.

Objectives

After completion of this course you will be able to:

• Recognize the differences between a program and a management system • Demonstrate leadership in the development and implementation of a health and safety/environmental management system • Understand the * PDSA approach used in management system standards • Know the elements of a health and safety management system and an EMS and how to apply them • Identify the differences in elements of OHSAS 18001:2007 and ANZI Z10. • Develop the necessary procedures, policies and other related documents required for OHSMS or EMS implementation • Understand how to meet the requirements of the ISO 14001 Environmental Standard.

* The ANSI Z10 standard is based on the Peter Drucker quality principles of “Plan-Do-Study-Act.”

045 – (Safety) – General Preventative Measures for Severe Radioactive Incidents

[5 Day]

Radioactivity is a natural phenomenon and natural sources of radiation are features of the environment. Radiation and radioactive substances have many beneficial applications, ranging from power generation to uses in medicine, industry and agriculture. The radiation risks to workers and the public and to the environment that may arise from these applications have to be assessed and, if necessary, controlled. Activities such as the medical uses of radiation, the operation of nuclear installations, the production, transport and use of radioactive material, and the management of radioactive waste must therefore be subject to standards of safety. Regulating safety is a national responsibility. However, radiation risks may transcend national borders, and international cooperation serves to promote and enhance safety globally by exchanging experience and by improving capabilities to control hazards, to prevent accidents, to respond to emergencies and to mitigate any harmful consequences. States have an obligation of diligence and duty of care, and are expected to fulfil their national and international undertakings and obligations. International safety standards provide support for States in meeting their obligations under general principles of international law, such as those relating to environmental protection. International safety standards also promote and assure confidence in safety and facilitate international commerce and trade. A global nuclear safety regime is in place and is being continuously improved. IAEA safety standards, which support the implementation of binding international instruments and national safety infrastructures, are a cornerstone of this global regime. The IAEA safety standards constitute a useful tool for contracting parties to assess their performance under these international convention

Knowledge of prevention of nuclear accidents and nuclear leak measures Protection from the dangers of radiation and nuclear leak Knowledge of emergency steps to be taken in case of nuclear accident Knowledge arising from nuclear accidents properties

Main Topics to be covered 1. What is the nuclear accidents 2. Nuclear radiation sources 3..Types of radiation and nuclear exposure 4 Health effects resulting from radiation exposure 5. Emergency maximum due to take in the event of a nuclear leak 6. Preventive health measures in case of a nuclear emergency 7. Prevention and occupational safety measures 8. Agencies and international organizations in response to the necessary technical and humanitarian assistance in emergency situations of nuclear accidents. Objectives

At the end of this training course, you will:

Knowledge of prevention of nuclear accidents and nuclear leaks and protective measures • Protection from the dangers of radiation and nuclear leaks. • Knowledge of emergency steps to be taken in case of nuclear accidents. • Knowledge arising from nuclear accidents .

046 – (Safety) – Introduction to ISO 31000 Risk Management Systems (RMS) [5 Day]

This training provides an overview of the purpose and requirements of a Risk Management System (RMS) based on the principles of ISO 31000. The 31000 standard is a framework that helps you examine, control and continually improve an organization’s RMS. The training comprises lecture and workshop exercises. This training is an introduction for anyone involved in the development, implementation and management of RMS based on ISO 31000. The training explains the Risk Management principles and benefits and how to integrate ISO 31000 with other standards. We also explain the purpose and the recording protocols of a risk management process.

The following subjects will be addressed:

• Introduction to the risk management.

• Introduction to basic concepts and terminologies associated with risk management.

• Philosophy and fundamental principles of ISO 31000.

• Detailed review of the requirements of ISO 31000 standard.

• Introduction to the benefits that will be achieved by the implementation.

• Effective methods for the implementation of ISO 31000.

Objectives

Upon completion of this training, participants will be able to:

• Describe the fundamentals of risk management • Explain the fundamentals of a risk management system • Describe the relevance and context of ISO 31000 • Outline the structure and purpose of ISO 31000 • Elaborate on the key principles of ISO 31000 • Identify key aspects and interrelationships of a risk management framework with the organization’s management system • Describe the risk management process • Outline a process for implementation of a risk management framework

How will my organization benefit by the training?

• Increased business resiliency • Flexibility of response to change • Understanding and management of risk

047 – (Safety) IATA Dangerous Goods Regulations (DGR) Awareness Training [ 5 Day]

Handling of Dangerous Goods in the Aviation Industry

Dangerous goods are articles or substances, which are capable of posing a risk to health, safety, property or the

environment when transported by air, and which are classified according to Section 3 of the IATA Dangerous

Goods Regulations.

These characteristics will make their transport by air hazardous, unless suitable precautions are taken. The

commodities include the goods that are not only obvious substances such as acids, radioactive materials, poisons

and explosives, but also some unlikely items such as magnets, wheelchairs with batteries, bleaches, breathing

apparatus, some pesticides, etc.

Safety is paramount in the aviation industry: These regulations include legal requirements, operational restrictions, packaging instructions, marking, labeling, and documentation to ensure the safe transportation of these goods. Gain the competencies to accept, handle and process shipments containing dangerous goods according to the

current edition of the IATA Dangerous Goods Regulations (DGR) manual.

Objectives

The person who completes this awareness workshop is able to understand and apply the philosophies

underpinning the carriage of dangerous goods by air and identity and apply limitations associated with the

carriage of dangerous goods. They will also be able to classify dangerous goods and compile and verity relevant

documentation in line with organisational and legislative requirements.

The DG Initial Course covers and emphasizes safety in the transport of Dangerous Goods by air.

• To explain Shippers’ & Airline Operators’ responsibilities

• To locate and extract information from IATA’s DGR Manual

• To apply the regulations to loading, storage, segregation, inspection & emergency procedures

• To identify Dangerous Goods that are

(a) Forbidden for air transport

(b) Permitted as cargo under the DG Regulations

(c) Excepted from the DG Regulations

• Identify State & Operator variations

048 – (Leadership and Management) – PR, Communications and Crisis Management

[ 5 Day]

This course is designed to show delegates how to create a crisis management procedure that is both workable and flexible. By its very nature, a 'crisis' is something that usually happens unexpectedly. Then it has to be dealt with; often with limited, or inadequate, resources. Even companies that have crisis management procedures often find that when put to the real test, they are cumbersome and unworkable. This course uses case studies of different crises from the business and corporate world. It examines good and bad examples of crisis management and 'crisis mismanagement'. In any crisis management planning, the first thing to ask is "What possible crises could we face?".

The second is, "What resources do we have, or need, to deal with each of these possible scenarios?".

So how good is your organization at seeing potential crises and planning for them? This course will teach the core skills needed to put together a strategy that is both realistic and practical, and which has the best chance of success, when (not 'if') the unexpected happens. Every experience of a disaster has shown how normal people may have to rise to the tests of a crisis, which includes securing the reputation of their company / organization and getting out of difficult \situations. These people may have to handle the media and competition, aiming at knocking them down.

The most important element of crisis management is to ensure that the continuity of the company / organization is maintained, and rises above the short - term challenges of the crisis.

✓ Public Relations in Crisis Management 3 – 32

✓ Effective PR Communication Skills 33 - 59

✓ The PRE Framework (Planning, Research ,Evaluation) 61 – 72

✓ Crisis and Risk Management for Companies 73 – 110

✓ What is a Crisis? 111 – 126

✓ Crisis Leadership and the Learning Organization 127 – 163

✓ Crisis Management Strategies 164 – 191

✓ Crisis Management in Public Relations Practice – The Oil Industry Experience 192 - 227

✓ Crisis Management – Getting it right when things go wrong abroad 5

Issues – Crisis management 242 – 295

✓ Crisis Management Team Formation– selling the idea 296 – 269

✓ Crisis and Emergency Risk Communication 270 – 290

✓ Social media in Digital Crisis Management 291 – 346

✓ Reputation Management 347 – 360

Objectives


1. Delegates will learn the key skills of crisis management planning 2. Delegates will be able to anticipate many of the issues and

incidents that could go wrong with regards to the company / organization.

3. They will learn how to identify the root causes of the problem and communicate facts in a clear and effective manner.

4. They will have a clear understanding of the elements involved in good crisis management 5. They will leave with the tools and skills required to create a workable and realistic crisis management procedure in their

organization

049 – (QMS - Quality Management Systems) – Transition and Implementation to ISO

9001:2015 [ 5 Day]

This course is designed to provide an overview of the requirements for a quality management system based on ISO 9001:2015, while emphasizing the key differences between the new standard and ISO 9001:2008. Participants will gain an understanding of the requirements of ISO 9001:2015 and learn how to make the successful transition from 9001:2008 to 9001:2015.

• Course objectives, structure, and an introduction to ISO 9001 history and benefits

• ISO 9001:2015 versus ISO 9001:2008

• Annex SL and how this new structure impacts ISO 9001

• A detailed review of ISO 9001:2015 sections, with explanations of their impact(s)

• How to Implement and Transition to ISO 9001:2015

1. How is ISO 9001 changing?

2. Defining new terms

3. Identify key changes between ISO 9001:2008 and ISO 9001:2015

a. More externally focused. “Outside” factors have a greater influence on the QMS.

b. Risk-based approach when developing and implementing QMS.

c. Identifying the competence necessary for doing work that affects quality.

4. Understanding risk-based thinking

5. Explain the structure, new terms, definitions, and requirements in Annex SL.

6. Identify new requirements for documented information

7. What needs to be revised in your current QMS?

8. How to implement the amended requirements?

9. Explain the certification transition.

Objectives


• Understand the operation of a quality management system based on ISO 9001 and its principal processes

• Understand the correlation between ISO 9001:2008 and ISO 9001:2015

• Understand the requirements of the ISO 9001:2015 Standard

050 (a) – (Security Operations) – Security Co-Ordination and Crisis Management

[ 5 Day]

This workshop will provide the basic fundamental knowledge and skills required by Security Professionals to perform their functions safely, legally and effectively.

This course is designed to show delegates how to create a crisis management procedure that is both workable and flexible. This workshop will also provide the basic fundamental knowledge and skills required by Security Professionals to perform their function safely, legally and effectively.

You will examine relevant communication techniques, effective patrolling, emergency response and roles of a Security Professional.

In addition you will learn guidelines for searching, personal safety, report writing and dealing effectively with an intruder.

The topics covered by the course are:

a. What Is 'Crisis Management'? b. The Structure Of A 'Crisis' c. Identify Root Causes - 'Prevention Is Better Than Cure' d. Ensuring The Correct Flow Of Communication Within The Company e. Basic Security and Awareness Concepts f. Dealing With The Media g. Perceptions In A Crisis h. Opportunities In A Crisis i. 'Do's & 'Do Not's In A Crisis j. Preparation For A Crisis k. Access Control Management l. Security Situation Response m. Traffic Operations n. Security Patrols – Vehicle including search techniques o. Intrusion Detection

Objectives


• Identify the controls that apply to basic security concepts • Recognize the importance of policy, procedures and report writing in security concepts • Develop and maintain a comprehensive and effective security access control checkpoint • implement effective and controlled communication • Identify the various types of situation responses and effectively respond • Be able to respond effectively to emergency situations • Identify the basics that apply to operating security vehicle patrols in a controlled environment • Identify the controls that apply intrusion detection and effectively respond will learn the key skills of crisis

management planning • Delegates will be able to anticipate many of the issues and incidents that could go wrong with

regards to the company / organization. • They will learn how to identify the root causes of the problem and communicate facts in a clear and

effective manner.

050 (b) – (Security Operations) – Security Awareness and Crisis Management [ 4 Day]

This workshop will provide the basic fundamental knowledge and skills required by Security Professionals to perform their functions safely, legally and effectively.

This course is designed to show delegates how to create a crisis management procedure that is both workable and flexible. This workshop will also provide the basic fundamental knowledge and skills required by Security Professionals to perform their function safely, legally and effectively.


In addition you will learn guidelines for searching, personal safety, report writing and dealing effectively with an intruder.

The topics covered by the course are:

p. What Is 'Crisis Management'? q. The Structure Of A 'Crisis' r. Identify Root Causes - 'Prevention Is Better Than Cure' s. Ensuring The Correct Flow Of Communication Within The Company t. Basic Security and Awareness Concepts u. Dealing With The Media v. Perceptions In A Crisis w. Opportunities In A Crisis x. 'Do's & 'Do Not's In A Crisis y. Preparation For A Crisis z. Access Control Management aa. Security Situation Response bb. Traffic Operations cc. Security Patrols – Vehicle including search techniques dd. Intrusion Detection

Objectives


• Identify the controls that apply to basic security concepts • Recognize the importance of policy, procedures and report writing in security concepts • Develop and maintain a comprehensive and effective security access control checkpoint • implement effective and controlled communication • Identify the various types of situation responses and effectively respond • Be able to respond effectively to emergency situations • Identify the basics that apply to operating security vehicle patrols in a controlled environment • Identify the controls that apply intrusion detection and effectively respond will learn the key skills of crisis

management planning • Delegates will be able to anticipate many of the issues and incidents that could go wrong with

regards to the company / organization. • They will learn how to identify the root causes of the problem and communicate facts in a clear and

effective manner.

051– (Safety and Security) – Preventing Workplace Violence [5 Day]

Although workplace violence is not a topic most of us want to dwell on, it is important to create a work environment that will lessen the chances of you being part of one of the horrible stories you've likely seen on the news. Workplace violence doesn't limit itself to the scenario of the lone shooter who walks into his workplace and opens fire. It can happen in the form of domestic abuse, terrorism, and physical confrontations. The goal of this course is to teach the trainee how to have a significant role in preventing violence in the workplace. As with all other HR Classroom trainings, any organization can quickly and easily bring their employees up to speed on these issues as well as fully document trainee activity. Your organization’s own policy can also be inserted directly into each training.

The informative workshop will discuss and provide understanding of what workplace violence is and how to overcome behavioral tendencies of employees and others alike.

• What is workplace violence ➢ Types ➢ The headlines

✓ Real life case studies ✓ Learning from the mistakes other have made ✓ Options to consider

➢ Taking a problem-solving approach

• The myths and reality of workplace violence

• OSHA’s position on of workplace violence and employer’s responsibilities

• Avoiding negligent hiring, negligent retention, and other workplace violence liabilities

• Workplace violence statistical evidence that can help

• Victims go beyond the workplace

• The role of domestic violence in the workplace ➢ The challenge for employers ➢ What can be done

• Understanding triggering events

• Implement a model managers and supervisors can use to prevent violence

• Build competencies to control

• Use a threat assessment tool • A point-by-point guide to workplace violence prevention

Objectives

At the end of this course, delegates will have a good understanding of the term ‘workplace violence” its meaning, be familiar with the different programs which focuses entirely on changing the behavior of workers.

• Build a first line of defense against Workplace violence

• Help prevent incidents of violence • Recognize early warning signs of impending violence

• Implement techniques to prevent or deal with a violent verbal confrontation

• Establish and upgrade violence prevention efforts organization wide

• Identify and eliminate risk factors which can contribute to violence

• Improve employee safety

052 – (Security) – 1st Response to Physical Attack, Demonstrations, Strikes and Illegal

Gatherings [5 Day]

This course integers all personal skills such as intuition skills, communications skills, negotiations skills and problem solving skills. The role of security manager/employees is vital. Problems in developing/acting in reactive plan are addressed. This course is designed to show delegates how to create a crisis management procedure that is both workable and flexible. This workshop will also provide the basic fundamental knowledge and skills required by Security Professionals to perform their function safely, legally and effectively.


• Initial Crisis Notification to Authorities

• Activation of the Crisis Management Team (CMT)

• Immediate Emergency Communications to Occupants

• Pre-Planned Messages

• Deployment Strategies For On-Site Security

• Coordination with Public Safety (Civil Defence) and Law

Enforcement Upon Arrival

• Command Post Protocols

• Facility Lockdown Procedures

• Response Team Training

• Employee/Occupant Training on Procedures

• Incident Documentation

• Updating the ER Plan and Response Rehearsal Exercises

Objectives

Knowledge and understanding

1- Understand complex issues facing organizations and developed skills for long term success.

2- apply concepts and theories to real life situation and build own ideas in such concern.

3- Undergo practice/applications in assessments of security process.

Intellectual skills

4- Demonstrate soft skills.

5- Develop a capacity for analyzing security problems.

Professional skills

6- Develop a reactive plan in facing of unusual conditions.

7- Build strong reaction team able to plan, act and develop outbox solutions.

8- Minimize the effects/threats resulting from different unusual situations.

Transferable skills

9- Work effectively in team.

10- Enhance communication skills.

053 – (Safety) – Safety Begins with ME, Developing a Safety Culture [5 Day]

This highly-interactive training seminar will give you the skills and confidence to develop and sustain an effective

safety culture that will enable your business to flourish. The seminar will provide delegates with a unique blend of

proven management techniques and practical implementation to ensure a sustainable culture is achieved that will be

a crucial aid to maximising business performance.

An effective safety culture is widely accepted as being the essential component of an organisation’s safety

management system. Culture is to an organisation as personality is to an individual in that each individual has one

and each organisation has one. A culture, just like a personality, is unique to each organisation however a culture

can either be supportive and stimulating or, if not carefully developed, highly debilitating and destructive. This seminar

will provide you with the all the necessary tools to create your own unique and effective safety culture that will

empower your workforce.

This workshop will highlight:

• The impact of an effective safety culture on achieving good safety

management

• How to establish a safety culture and identify behavioural change

improvement opportunities

• How to assess the safety culture of an organisation and the use of

the HSE cultural change model

• The importance of human factors

• The business benefits of sustaining an effective safety culture

By developing and maintaining an effective safety culture an organisation will create a satisfied and empowered

workforce and enhance their organisation’s reputation and profile. The organisational impact will be:

• Professional development of staff

• Improved communications

• Improved safety behaviour

• Reduction in incidents

• Receiving practical steps for changing culture

• Leaders better equipped to face adversity of incidents head on

• Be able to assess the safety culture of the organisation

• Receiving practical methods to improve safety behaviour

• Appreciating the importance of human factors

• Developing a SMS based on safety culture principles

• Recognising the benefits of an effective safety culture

• Develop a clear understanding of human factors and their importance in developing an effective safety

culture

• Appreciate the elements of safety management systems and their purpose

• Understand the consequences of behavioural acts and omissions as prime causes of accidents and

adverse events

• Understand how to develop a step-by-step safety cultural improvement programme within your own

organisation

054 – (Oil and Gas Safety) HSE for Front-Line Supervisors [ 5 Day]

This course teaches the fundamentals of supervising the health, safety, security, and environmental aspects of field work in the Oil & Gas Exploration & Production Industry Sector.

Supervisors and frontline leaders play a vital role in achieving and maintaining safety standards in the workplace. They are key advocates in promoting a culture in which safety is a priority and workplace injuries are not acceptable.

Participants will participate in a workshop on key practices and principles of health and safety at an operational level, the communication of information and the application of risk management processes. These skills will assist supervisors in creating and maintaining a safe workplace.

- Roles & Responsibilities for Supervisors in HSE

- Safety & Loss Prevention Committee (SLPC)

- Conflict Management & Coaching Techniques

- Problem Solving Techniques

- Hazard Assessment and Analysis

- Risk Analysis

- Environmental Risks in O&G E&P

- Occupational Health Risks in O&G E&P

- Behavior-Based Safety - Motivation Theory

- Observation & Intervention

- Investigation - Loss Causation Model

- Assessment and Auditing

- Management of Change

Objectives


At the end of this course, delegates will have a good understanding of the term ‘front-line” supervision , its meaning and be familiar with the different programs which focuses on supervising the health, safety, security, and environmental aspects of field work.

▪ Use communication to liaise with clients, team members and other relevant parties ▪ Manage on-site safety ▪ Diagnose and solve routine and non-routine problems ▪ Apply leadership principles to the team ▪ Deliver a presentation to achieve meeting outcomes ▪ Assess and identify unacceptable risk ▪ Understand and apply knowledge of OHS legislation

055 – (Oil and Gas Safety)– Management of Safety in Oil and Gas Exploration [ 5 Day]

This course teaches the fundamentals of supervising the health, safety, security, and environmental aspects of field work in the Oil & Gas Exploration & Production Industry Sector.

Supervisors and frontline leaders play a vital role in achieving and maintaining safety standards in the workplace. They are key advocates in promoting a culture in which safety is a priority and workplace injuries are not acceptable.

Participants will participate in a workshop on key practices and principles of health and safety at an operational level, the communication of information and the application of risk management processes. These skills will assist supervisors in creating and maintaining a safe workplace.

Objectives


The course will give an overview of the safety and environmental issues in the petroleum industry. It will provide detailed understanding of the methods and techniques to resolve these key issues for making petroleum production and processing, cleaner and safer. This course would educate the participants to identify and assess hazards in any stage of operation, to quantify and manage them as well. This course will also highlight lessons learnt from the past accidents.

Module 1 - Safety assurance and assessment

Introduction to HSE - Safety assurance - Safety in design and operations -Organizing for safety - Hazard classification and assessment, Hazard evaluation and control - HAZOP

Module 2 -Accident modelling, risk assessment & management

Dose assessment, safety regulations - Toxic releases- models and methods -Chemical risk analysis - Chemical exposure index (CEI) - Case studies in oil industries - Quantitative risk assessment - Fire and explosion models -Flammability diagrams - Exposure models - Fire and explosion: prevention methods - Event tree and fault tree analyses

Module 3 - Environmental issues and management

Environmental impact and management - Impact of oil and gas industry in marine environment -Oil hydrocarbons in marine environment - Chemical disposal of offshore industry and environmental management - Dispersion models and atmospheric pollution - Dispersion models continued - Hazard assessment

Module 4 - Safety measures in design and operation

Safety measure in oil and gas industry - Safety methods in design and operation -Process safety management - Software used in HSE

056 – (Aviation Safety and Security) – Aviation Emergency and Crisis Management

[5 Day]

To introduce interactively, the basic aircraft operator emergency planning requirements for an earmarked

organisation and all its facilities, as well as emergency response management concepts, techniques and training system required by any airline in the event of a serious incident involving one or more of its aircraft and/or other parts of its organisation.

This course investigates the importance of planning for emergency situations and of properly managing activities in crisis situations. It introduces the international requirements of an Emergency Plan, discusses how to manage the press and media in crucial situations, how to support victims and how to rebuild liability after an incident. Current topics such as aircraft hijacking and terrorism are discussed. Case studies provide key insights into the current world climate.

Objectives


• Understand the components of a crisis and the key events that can be expected

• Understand all aspects of emergency planning and response operations

• Be better prepared to manage the demands of response operations

• Understand the knowledge, tools and techniques necessary to implement and maintain an effective program of Emergency Response Planning

057 – (Aviation Safety and Security) Aviation Security Management [ 5 Day]

In the changing landscape of criminal attacks on civil aviation and security regulations, the role of the Security Manager is vital in assuring efficient and compliant operations.

Learn essential management and administration techniques to run your business while complying with national and international legislation. Through daily classroom simulations, test your ability to work under pressure in crisis situations and respond to common problems you may face in your daily operations.

An AVSEC (Aviation Security) Manager must have oversight of the multiple activities performed in day-to-day operations, while keeping on top of continuous regulatory development. This workshop validates your ability to manage your team, suppliers, resources, and business processes in line with current industry standards. You will learn all the necessary security measures in response to dynamic security demands.

Objectives


• Apply basic concept of management to aviation security and explain the specialist role of the aviation security manager

• Plan, develop and organize the human and material resources necessary for the effective operation of an aviation security unit

• Plan and administer the financial budget for a security unit

• Advise on the development of aviation security programmes and Standard Operating Procedures

• Monitor and enforce the implementation of aviation security programmes and SOPs

• Verify that security personnel are able to implement aviation security preventive measures

• Advise on the development of airport emergency plans and manage the security response action necessary in security emergencies involving aircraft, terminal buildings and airport facilities

• Take part in an aviation crisis management team as required

• Develop and implement AVSEC training for security personnel and other airport workers and users

• Develop and maintain liaison with other airports and outside organisations and agencies

• Align your organization’s procedures with civil aviation security legislation

• Improve how you utilize your personnel, equipment and budget

• Apply industry best practices for recruitment, training and people management

• Develop your ability to respond to crisis situations

• Interpret the latest international regulatory requirements

• Communicate effectively on aviation security with civil aviation authorities, airlines, and other airport-related agencies

• Improve customer service in your facility by developing and implementing effective solutions

• Identify and manage security risks

• Develop senior management skills relating to international civil aviation security

058 – (Safety) – Becoming an Effective HSE Professional [5 Day]

This practical, information-packed session will provide you with an understanding of your legislative OSH duties and responsibilities, equip you with the skills to identify and assess risk and enable you to communicate safety and health matters confidently with Management, Supervisory staff and their team members.

This program highlights the importance of health, safety and environmental practices at the workplace, techniques for reducing risks and preventing accidents in workplace, development of best-in-class health, safety and environmental management system, methods for reducing the occurrence of ill-health and environmental hazards arising from workplace conditions, and improvement in health, safety and environmental culture of an organization.

Safety Professionals (SP) are persons who perform at least 50% of professional level safety duties, including making worksite assessments to determine risks, assessing potential hazards and controls, evaluating risks and hazard control measures, investigating incidents, maintaining and evaluating incident and loss records, and preparing emergency response plans. Other duties could include hazard recognition, fire protection, regulatory compliance, health hazard control, ergonomics, hazardous materials management, environmental protection, training, accident and incident, investigations, advising management, record keeping, emergency response, managing safety programs, product safety and/or security.

Objectives


• Identify key hazards in workplace

• Identify importance of health and safety rules

• Design safe practices and procedures

• Implement best-in-class standards in health and safety management

• Give you a basic understanding of the principles behind the derivation of standards for health and environmental protection

• Equip you with the analytical skills to examine reports on such issues

• Suggest a hierarchy for risk management in health, safety and environmental protection

• Show you how to develop integrated safety, health and environmental management

• Enable you to plan for an emergency.

• Establish and execute risk assessment programmes

• Conduct health and safety auditing

• Apply health and safety regulations

059 – (Management Systems) IMS Integrated Management Systems - Effective

Implementation and Auditing of ISO 9001, ISO 14001 and OHSAS 18001 [ 5 Day]

What is an integrated management system? An integrated business management system focuses on competitive advantage, employing common processes to efficiently manage and optimize performance.

This five-day workshop focuses on the integration of the standards. The intent is not to teach the “shall’s” of each standard, but rather to understand how the requirements and clauses are integrated and their impact on audit systems and the auditing process. Other topics include audit systems, the auditing process and auditing instruments; the documentation process; conducting an audit; writing an audit report; and taking corrective action.

A growing body of information indicates that organizations integrates their Environmental Management System (EMS), Occupational Health & Safety Management System (OH&SMS) and Quality Management Systems (QMS) can realize significant benefits such as streamlined operations and decision-making, simplified documentation, more efficient use of resources, reduction in audit costs and greater cohesiveness. Internal audits are fundamental to all management systems as they are a means to establish status of conformity. This course advocates an integrated approach to minimize disruptions to operations, as well as a process risk and performance based approach that is especially helpful in identifying weak links between processes and opportunities for improvement.

Objectives

At the end of this training course, you will learn to/show:

• the competencies necessary to conduct an integrated management systems (IMS) audit based on the management system standards i.e. ISO 9001, ISO 14001 & OHSAS 18001.

• knowledge and practical skills necessary to conduct an integrated process-based audit. • an understanding of auditing protocols and practice based on ISO 19011.

Benefits

Upon completion of the training, delegates will be able to: • perform IMS auditing with the skills and methodology acquired; • demonstrate the process-based approach in auditing • develop and implement an effective internal audit programme in line with ISO 19011 and the concept of Plan-

Do-Check-Act (PDCA)

060 – (Safety Audit) Performing Safety Audits and Site Inspections (5 Day)

“What you do not measure you cannot improve on”; every system however good on paper need to be checked if it

actually works in practice. How much more important is this need when what is at stake is not only money but human

lives?

There are two levels of checks. Level one being Workplace Inspections undertaken by supervisors and involve the

equipment and activities in the workplace looking both for unsafe conditions and unsafe acts. The supervisor in this

case must have sound knowledge of what is actually required.

Level two is the Audit where the weaknesses of a system are

identified and plans put in place to correct them. An Audit may

also identify areas that although working can be improved. The

competent Auditor critically examines the Safety Management

System and identify weakness; where improvements may be

necessary and also changes required for compliance with legal

requirements through a systematic, organized, thorough,

assessment of how well, efficient and effective the systems are

operating.

Workplace Inspections are undertaken by supervisors and involve the equipment and activities on a workplace looking both for unsafe conditions and unsafe acts. In both these activities, the personnel undertaking these tasks have to have sound knowledge of what is actually required and a sound basis on the legal aspects.

Most organizations now have implemented an HSE Management System. An essential part of any HSE-MS is to provide some means of measuring performance and to provide feedback for management review. The HSE Audit and site inspections are essential elements in providing this function. Auditors, whether experiences or new need to have the necessary experience in HSE to conduct an effective audit. This course will help the delegates to prepare and conduct effective company and contractors HSE audits, enhance their background for relevant HSE issues. They will also gain necessary skills in carrying out physical site inspections and prepare HSE audit reports

Objectives

Upon successful completion of this course, the delegates will be able to:

• Describe the company’s HSE management system elements

• Understand the role of risk assessment and risk management

• Develop a plan and implement vertical and horizontal audit systems

• Carryout effective site inspections to sample behavioural and physical aspects of the site and its workers

• Describe the role of projects HSE reviews

• Prepare audit reports

061 – (Safety) Understanding HAZMAT and HAZWOPER Operations (5 Day)

This course covers broad issues pertaining to the hazard recognition at work sites. OSHA has developed the HAZWOPER program to protect the workers working at hazardous sites and devised extensive regulations to ensure their safety and health. This course, while identifying different types of hazards, also suggests possible precautions and protective measures to reduce or eliminate hazards at the work place.

Modules discussed in the workshop:

• HAZMAT and HAZWOPER Regulations

• Safety Principles

• Competent Person

• Electrical Safety

• Fall Protection

• Planning and Organization

• Hazard Communication

• Chemical Hazard ID Systems

• Health Hazards

• Toxicology

• Ionizing Radiation

• Medical Surveillance

• Respiratory Protection

• Personal Protective Equipment.

• Occupational Heat Exposure

• Meters and Instrumentation

• Hand and Power Tools The purpose of this course is to ensure awareness and promote safety among employees who may be exposed to chemical hazards in the work-site. The objective is to ensure that employees operate in the safest possible manner in situations where contact with potentially hazardous materials is likely.

Objectives

At the conclusion of the course, students will:

• Understand how hazardous materials are handled, identified, and human responses to exposure

• Learn the importance of the Health and Safety Plan (HSP)

• Incorporate knowledge of what to do in case of site emergencies

• Know appropriate safety methods and work practice controls

• Recognize signs and labels that are used to alert personnel of danger involving hazardous material

• Material Handling, Storage and Use

• Motor Vehicles and Mechanized Equipment

• Powered Industrial Vehicles

• Emergency Response Procedures

• Fire Protection Requirements

• Confined Spaces

• Excavations

• Handling Drums and Containers

• Sampling and Packaging

• Decontamination Procedures

• Site Controls

062 – (Safety) Conducting a Health, Safety and Environment Impact Assessment

(HSEIA) - (5 Day)

HSEIA is a systematic process of identifying HSE impacts of existing, new or substantially altered projects, and establishing mitigation requirements. This course starts by benchmarking the current activities and highlighting the potential exposure and significant HSE risk. Then look at the big picture, to see what changes can be made in the way you work and quantifying the positive impacts it will have on your business.

The following four phases are defined for the project approval process:

• Phase 1: HSEIA report is prepared at the front-end engineering and design stage of the project and is approved prior to project moving to engineering, procurement and construction (EPC) stage.

• Phase 2: HSEIA report is prepared when EPC contractors are at the detailed design stage of the project. This report is approved prior to construction and assesses health, safety and environment impacts of the works.

• Phase 3: HSEIA report is prepared when the construction is underway and is approved prior to operation of the facility. It includes review of operational manuals, maintenance procedures to ensure safe operation.

• Phase 4: HSEIA report is prepared at the end of a project’s life and approved before the shutdown of the facility.

Objectives:


• Create a prevention plan for Major Accidents and the HSE Management System is inline and put into effect

• Identify and record the safety, health and environmental impacts and risks

• Monitor that suitable measures have been identified and the critical equipment, systems and activities are in place

• Apply on-site and off-site emergency plan and ALARP for the hazards from the project activities is in place

• Determine health, safety and environmental impact assessment to safeguard life, property, environment and business

http://www.environmentalistonline.com/management/procurement

http://www.environmentalistonline.com/management/impact-assessment

063 – (Safety) Enhancing Occupational Health and Safety - (5 Day)

The Occupational Safety and Health Act is an Act which provides the legislative framework to secure the safety, health and welfare among all workforces and to protect others against risks to safety or health in connection with the activities of persons at work.

The students will master the Knowledge and understanding of concepts and theories as used in occupational health and safety. The students’ should be able to explain the concepts, detail out the history of organizational behavior, explain the individual, group and organizational level factors that influence organizational behavior. Professional skills of hazard assessment and incident

reporting and report writing will be acquired. Advocacy skills will also be imparted. This will assist in campaigning against hazards and making the workplace a safer place. Protection skills as well as assessment skills will be acquired. Regarding transferable skills: The students will acquire workplace assessment and worker protection skills as well as safety skills.

Modern trends in occupational safety and health

• Safety management

• Occupational safety and health legalization • Hazard and risk management

• Workplace inspection

• Accident investigation

• Risk engineering

• Health at work

• Hazardous substances management

• Work environment

• Ergonomics

• Worker’s compensation and rehabilitation

• Health and safety training

• Health and safety management systems

Objectives:


• Secure the safety, health and welfare of persons at work against risks to safety or health arising out of the activities of persons at work

• Protect person at a place of work other than persons at work against risks to safety or health arising out of the activities of persons at work

• Promote an occupational environment for persons at work which is adapted to their physiological and psychological needs

• Provide the means whereby the associated occupational safety and health legislation may be progressively replaced by a system of regulations and approved industry codes of practice operating in combination with the provisions of this Act designed to maintain or improve the standards of safety and health

064 – (Environment) Conducting an Environmental Impact Assessment (EIA) – (5 Day)

Economic, social and environmental change is inherent to development. Whilst development aims to bring about positive change it can lead to conflicts. In the past, the promotion of economic growth as the motor for increased wellbeing was the main development thrust with little sensitivity to adverse social or environmental impacts. The need to avoid adverse impacts and to ensure long term benefits led to the concept of sustainability. This has become accepted as an essential feature of development if the aim of increased wellbeing and greater equity in fulfilling basic needs to be met for this and future generations. In order to predict environmental impacts of any development activity and to provide an opportunity to mitigate negative impacts and enhance positive impacts, the environmental impact assessment (EIA) procedure was developed in the 1970s.This course aims to assist staff from different disciplines and backgrounds (government officials, consultants and planners) to incorporate environmental considerations into planning, designing, implementing and regulating programs, plans and projects: thus leading to sustainable development.

Objectives:


• Discuss and define the environmental issues and concerns

• Identify coverage of baseline environment setting

• Discuss the environmental problems and their adverse impacts

• Identify coverage of related laws, decrees and international conventions

• Discuss political, economic and social aspects

• Describe the methodology, procedures, techniques and outputs of EIA

• Discuss development potential impacts and mitigation measures

• Demonstrate the integrated environmental management plan

• Provide inter-disciplinary advice to those engaged in preparing EIAs

• Enhance institutional capacity for carrying out an EIA

065 – (Safety) Understanding Safety and Health KPI’s (Key Performance Indicators)

(5 Day)

This training will provide an understanding of the “Excellent Safety & Health KPIs (Key Performance Indicators) derivation” guidelines and the necessary knowledge to ensure the correct steps are taken to ensure compliance with the Approved Safety Standards towards desired objectives. The course aims to give delegates an understanding, enabling them to apply the knowledge acquired to their own situation and discusses the scope of the legislation/standards, how to assure workplace protection and to record the findings of assessments and improvement plan applying “Excellent Safety & Health KPI’s (Key Performance Indicators) derivation”.

Excellent Safety & Health Key Performance Indicators derivation to measure progress toward specific health and safety goals or simply to monitor trends associated with corporate and facility activities or special projects at Oil & Gas Industries to deliver top safety performance and achieve a preset safety system evaluation absolute target.

Objectives and Benefits:


• Recognize the fundamental vision/mission, policies, objectives and the operational and targets

• Define & measure our given business goals

• Improve personnel’s understanding of KPIs derivation for continuous improvement plan

• Identify and enumerate all safety KPIs

• Establish what is to be achieved by usage of each target • Define the method of measurement

• Explain links to Safety Performance Management

• Define the organizational reporting hierarchy

• Recognize Hazardous Zones, Rules and Regulations for safety KPI achievement

• Achieve Safety Control Result reference to the targeted objectives

• Provides senior managers with key operating data to help them make more informed decisions about the corporation

• Key to a business' success and has several benefits

• Benchmarks inform businesses about whether or not they are meeting their projected goals

• Increase productivity - gives all areas of the company real goals to focus on in order to reach the overall objective. When employees have quantifiable, measurable goals, the work is much clearer. KPIs direct financial and human resources to focus on meeting goals, resulting in less waste

• Improves Sales- Companies that set KPIs for sales departments can set employee rewards based on meeting specific goals. This gives sales representatives an incentive to meet the mark and help the company achieve its objectives. With clear goals you can also spotlight high and low sales to increase competition among colleagues

• Focused Performance- Setting KPIs shows companies which sectors or individuals are performing well and achieving goals. It also shows which departments or individuals are performing minimally or poorly. Using a KPI gives objective measurements for performance-based evaluation. Channel resources to sections of the company that are performing well; problem solve to find answers to under-performing sections

066 – (Maritime Security) Understanding and Implementation of the ISPS Code

(International Ship and Port Facility Security) – (5 Day)

The International Ship and Port Facility Security Code (ISPS Code) is a comprehensive set of measures to enhance the security of ships and port facilities, developed in response to the perceived threats to ships and port facilities in the wake of the 9/11 attacks in the United States. The ISPS Code is implemented through chapter XI-2 Special measures to enhance maritime security in the International Convention for the Safety of Life at Sea (SOLAS), 1974. The Code has two parts, one mandatory and one recommendatory.

In essence, the Code takes the approach that ensuring the security of ships and port facilities is a risk management activity and that, to determine what security measures are appropriate, an assessment of the risks must be made in each particular case. The purpose of the Code is to provide a standardized, consistent framework for evaluating risk, enabling Governments to offset changes in threat with changes in vulnerability for ships and port facilities through determination of appropriate security levels and corresponding security measures.


By the end of the course the attendees will be able to:

• Define the nature of their facility and how they are affected by the requirements of the ISPS code

• Identify the mandatory and guidance regulations of the ISPS code • Develop risk assessment tools towards the Port Facility Security Assessment (PFSA) • Construct the 3 levels of the Port Facility Security Plan (PFSP) with enhanced knowledge of security • Effectively operate and interact the port facility security plan with the ships security officer

067 – (Safety) Manual Handling – (5 Day)

Manual Handling helps employees assess the risks involved in moving, lifting or carrying heavy or awkward objects, and explains the correct techniques to use. With confident, well-trained staff, a business will reduce the risk of workplace injuries which can lead to long-term absence and costly legal action. This course ensures all employees are aware of correct lifting techniques and government guidance on maximum weight recommendations.

This course is for anyone who has to do any manual handling in the workplace – this includes office duties as well as the more obvious workshop & warehouse lifting & carrying. This course guides the delegates in a very practical way how to manually handle safely.

• Health and Safety legislation related to moving and handling.

• Biomechanics of the spine and the causes of back injury and back pain.

• Good back care and the principles of safer moving and handling.

• Practical techniques for the moving and handling of people.

• Risk Assessment – what it is.

• Manual Handling risk assessment – what it is.

• How to identify manual handling hazards and the risk from those hazards.

• How to identify control methods.

• Practical work to include case studies and the design of risk assessment documentation


At the end of the course participants will be able to:

• Learn how to lift and carry to minimize strain

• Learn guidelines for safe lifting and lowering

• Minimize risk through evaluation

068 – (Safety) Personal Protective Equipment (PPE) – (5 Day)

This course covers types, selection, maintenance, and care of personal protective equipment in the workplace. The types of personal protective equipment (PPE) covered in the course includes hard hat, respiratory protection, hearing protection, and body protection. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Using the proper personal protective equipment (PPE), will help to ensure that employees remain safe when working around the many hazards a workplace can have. It is critical that workers have a working knowledge of the various types of personal protective equipment and how to use each type properly. To reduce the possibility of failure, PPE must also be maintained and stored properly. This interactive Personal Protective Equipment Safety Course will train on all of these aspects of using PPE safely in the workplace, per OSHAs 29 CFR 1910.132 Subpart I standard.

• Risk assessment and the hierarchy of controls

• Achieving effective control

• Relevant legislation on supply and use of PPE

• The range of PPE and how it works

• Correct selection, use and maintenance of PPE

• How PPE performance is described, for example protection factors

• Types, capabilities and limitations of PPE covering:

• Respiratory Protective Equipment (RPE)

• Protective clothing, including gloves and boots

• Head protection/Eye and face protection

• Hearing protection

• Fall protection and PPE for work at height

• Using different PPE and equipment together at the same time - the PPE ensemble

• How to put on and take off PPE, including daily checks and avoiding contamination

• Wearer training and what you need to develop competence

• The elements of an effective PPE management program, including implementing and managing a PPE Program

• Typical problems with PPE and PPE Programs Objectives and Benefits: Upon successful completion of this course, the delegates will be able to:

• Describe the proper use of the various types of PPE commonly found in general industry

• Identify the level of protection that a user is provided when wearing specific types of PPE

• Discuss the general maintenance and care techniques used for various types of PPE