training calendar 09

7/30/2019 Training Calendar 09

1/11

Enhanced Performance

Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspective

AnalysisandJudg

ment

InfluencingandIn

spiring

DevelopingCapab

ilityin

Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

ADMINISTRATIONHo w t o a dminist er Yo ur St or es Ef fe ct ively ( IPAM ) 2 C he ng Ping /

Sarah Klang

Support Staff P Quality of Work CSC-IPAM 3-4 07-08Managing Records (IPAM) 1 Cheng Ping/

Sarah Klang

Support Staff P Quality of Work CSC-IPAM 11 19COMMUNICATION

An Introduction to Effective Writing (IPAM) 1 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 13 17 10 07

Building Positive Relationships Through Effective

Conversational Skills (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 05-06 06-07 08-09Communicating Towards Effective Relationships

through Transactional Analysis (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 14-15 17-18

Communicat ion Ski lls 2 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBC TBC TBC TBCCross-Cultural Communication (IPAM) 1 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 30

D ia lo gu e - Th e A rt of Gr ou p C on ve rsat io n ( IPAM ) 2 C he ng P in g/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM TBC

Emails @ Work (IPAM) 1 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 25 18 14

Emails @ Work (IPAM) 1 Cheng Ping/

Sarah Klang

Support Staff P P Communication CSC-IPAM 04 06 01 10Essential Communication Skills (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 07-08 03-04 08-09 06-07 TBCF un da me nt als o f Pub li c C ommu nica tion s ( IPAM ) 2 C he ng P in g/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 01-02 TBC

G ra mma r f or E ff ec ti ve Co mmuni ca ti on ( IP AM) 4 Che ng P ing/

Sarah Klang

Support Staff P Communication CSC-IPAM 09-12 18-21 26-29 03-06Human Engagement through NLP (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P TeamworkCommunication

CSC-IPAM TBC

Interactive Competence in Communication: Managing

Situations, Objectives and Behaviour (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Excellence CSC-IPAM 5-6 TBC

Introduction to Public Service Communication (Div 2

& 3) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P P ConductCommunication

Quality of Work

CSC-IPAM TBC

Listening - The Art of Engaging People & Influencing

Outcomes for Div 1 Officers for ITE (Div 1) (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 12-13

Persuasive Communication - Bringing Out Your

Personal Communication Style (IPAM)

1 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 02 04

Policy Drafting (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 03-04 06-07 25-26 15-16

Preparing Policy Papers and Convey ing Changes

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 19-20 13-14

Pro fe ss io na l P re se nt at io ns fo r Beg in ne rs (I PAM) 2 C he ng P in g/

Sarah Klang

Support Staff P P CSC-IPAM 05-06 02-03 08-09 12-13 TBC

Pronunciation & Speaking Clearly (IPAM) 2 Cheng Ping/Sarah Klang

Support Staff P P Communication CSC-IPAM 04-05 27-28 22-23 5-6

OCTSEP

Training

Provider

ITE Core Values

(Integrity, Teamwork, Excellence,

Care)

Personal Qualities

(Conduct, Initiative and

Resourcefulness, Work Attitude

and Commitment)

Performance Qualities

(Communication, Knowledge and

Application, Quality of Work,

Work Output)MARFEBJANDECNOV

Analytical and

Intellectual

Capacity

Influence and CollaborationMotivation for

Excellence

Enhanced Competency-Based Performance Management System

(For Div I & II)

AUGJULJUNMAYAPR

HRD Coordinators Contact List: Clare Tan - Tel 6590 2641, Yvo nne Sun - Tel 6590 2642, Ngai Meng - Tel 6590 2 135, Cheng Ping - Tel 6590 2640, Amidah - Tel 6590 2125, Sarah Klang - Tel 6590 2 127, Ken Yang - Tel 6590 2 126 Page 1 of 11


2/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspective

AnalysisandJudgment

InfluencingandIn

spiring

DevelopingCapab

ilityin

Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities



and Commitment)





Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Public Consultation Module 1- Conceptual Planning

(IPAM)

1 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P P CSC-IPAM 25 02 28

Public Speaking - Podium Power (Div 1 & above)

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Report Writing for ITE (Div 1) (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


Speak Well, Say it Graciously (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 03-04 16-17 28 Feb-

1

March

The Art of Effective Listening (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P P CareCommunication

CSC-IPAM 04-05 29-30 18-19

Vetting for Improved Performance (IPAM) 2 Cheng Ping/Sarah Klang

Heads/Officers/Teaching Staff P CSC-IPAM 09-10 11-12 06-07 05-06

W rit ing Dy na mi cs f or ITE (Div 2 & 3 ) (IPAM 2 Che ng Pi ng/

Sarah Klang

Support Staff P P Communication CSC-IPAM 22-23Writing Dynamics - A Suggested Pre-Workshop to

the Write Programme (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 07-08 24-25 08-09

Writing Effective Minutes of Meeting for ITE (Div 1)

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 21-22

Writing Effectively-The Quality Service Approach

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 05-06 9-10 9-10

Writing Persuasive Approval Papers for ITE (Div 1)

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


COMPETENCY-BASED PROGRAMMES

Analytical Thinking (Level 3+4) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ 26 TBC TBCConceptual Thinking (Level 1+2) 1 Clare Tan/

Sarah KlangTeaching Staff P P ITE HQ TBC

Developing Others (Level 2+3) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCEmotional Balance (Level 2+3) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCExpressing Expert Views (Level 2+3) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCInfluencing Others (Level 2+3) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCNurturing the Students (Level 3+4) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCSubject Mastery (Level 3+4) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCTaking Initiative (Level 2+3) 1 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCTeaching Effectively (Level 3+4) 2 Clare Tan/

Sarah Klang

Teaching Staff P P ITE HQ TBCClassroom Management 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCIntermediate Counselling 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCFacili tat ion Ski l ls 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBC



3/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspective

AnalysisandJudgment

InfluencingandIn

spiring

DevelopingCapab

ilityin

Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities



and Commitment)





Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Communicat ion Ski lls 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCPsychology Skills 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCWriting Skills 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCProject Management 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCCORPORATE INDUCTIONITE Induc tion Programme for Management 1 PEM Dept/

Amidah

Management

StaffP P ITE HQ 1

ITE Induction Programme for New Staff 1 PEM Dept/

Amidah

New Staff P P IntegrityWork Attitude and Commitment

ITE HQ 2 TBC

Publi c Serv ic e Ori enta ti on Ki t (IPAM) 3 hours Che ng Pi ng/Sarah Klang

All Staff P* P IntegrityConduct

CSC-IPAM 1-31 1-31 1-30 1-30 1-31 1-31

EVENT MANAGEMENTManaging Events for ITE (Div 1) (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


Planning & Implementing Events (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P P Quality of WorkWork Output

CSC-IPAM 12-13 11-12

FINANCEF ina nc e O ve rv ie w f or Di v 2 & 3 Of fi ce rs (I PAM ) 2 Che ng P ing/

Sarah Klang

Support Staff P Knowledge and ApplicationQuality of Work

CSC-IPAM 28-29 22-23 05-06

F in an ce Over view fo r M an ag er s ( Blen de d) (I PAM ) 2 C he ng Ping /

Sarah Klang

Management

StaffP CSC-IPAM 21-22 16-17 25-26

I ntro duc ti on to Fi nanc ial Ac counti ng (IPAM) 3 Che ng Pi ng/

Sarah Klang

Heads/Officers

/Support StaffP Quality of Work CSC-IPAM 18-20 30 Jan-

01 Feb

HUMAN RESOURCEHu ma n Re so ur ce as a St ra te gi c P art ne r (I PAM) 2 Che ng Pi ng/

Sarah Klang

HR

Heads/OfficersP CSC-IPAM 26-27 28-29

Hu ma n R esou rce M an ag eme nt Esse nt ia ls (I PAM) 2 C he ng P in g/

Sarah Klang

Support Staff P Quality of Work CSC-IPAM 24-25 27-28Managing My Performance at Work Using the AIM

Model (Div 1)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Managing Staff Performance Using the AIM Model for

Supervisors [Blended] (IPAM)

2 Cheng Ping/

Sarah Klang

Management

Staff/Heads/Off

icers/Teaching

Staff

P P CSC-IPAM 13-14 30-31 29-30 12-13

Understanding and Managing Older Employees

(IPAM)

2 Cheng Ping/

Sarah Klang

Management

Staff/Heads/Off

icers/Teaching

Staff

P CSC-IPAM 16-17 01-02

INNOVATIONC re at iv it y@Wo rk -Th e C re at ive I nd iv id ua l ( IPAM ) 3 Yvo nn e Sun /

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 25-27 17-19 22-24

Ideas Ignite! 1 Yvonne Sun/

Sarah Klang

Heads/Officers

/Support StaffP CSC-IPAM 30 01

Leadership for Innovative Organisations 1 Yvonne Sun/

Sarah Klang

Management

Staff/Heads/Off

icers

P CSC-IPAM TBC



4/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspective

AnalysisandJudgment

InfluencingandIn

spiring

DevelopingCapab

ilityin

Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities



and Commitment)





Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Leading WITS Successfully (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers

/Support StaffP CSC-IPAM 02-03 17-18

R ef ra ming P ro blems int o Opp or tu ni ti es ( IPAM ) 0 .5 C he ng P in g/

Sarah Klang

All Staff P Excellence CSC-IPAM 22Reframing: The Art & Science of Seeing Another

Perspective (IPAM)

1 Yvonne Sun/

Sarah Klang

All Staff P P CSC-IPAM 20 19IT SKILLSDesigning Web 2.0 Learning Activities 3 EDT Dept/

Amidah

Teaching Staff P ITE HQ 4 - 6C re at in g S imp le Flash Anima tion Us in g F la sh CS4 2 EDT D ep t/

Amidah

Teaching Staff P ITE HQ 21-22 20-21 20-21 21-22Integrated Financial Aid Scheme Application

Programme

1 IEA Dept/

Ken Yang

Teaching Staff P ITE HQ TBC

Integration Broker & Web Services 2 IEA Dept/Ken Yang

IEA Officers P ITE HQ TBCI nt ro du ct or y Se mina r on Of fi ce 2 01 0 an d W in do ws 7 1 I TS D ep t/

Ken Yang

All Staff P ITE HQ TBCiStudent Familisation Course for Lecturers 2 IEA Dept/

Ken Yang

Teaching Staff P ITE HQ 7 - 8 15 - 16 22 - 23i St ud ent Fa mi li sa ti on Co ur se fo r S ec ti on He ads 2 I EA De pt /

Ken Yang

Section Heads P ITE HQ 7- 8 16 - 17 4 - 5 29 - 30 23 - 24IT Security Seminar 0.5 IT ADM/

Ken Yang

All Staff P ITE HQ TBCMass Briefing on iStudent New Programs for

Section Heads

0.5 IEA Dept/

Ken Yang

All Staff P ITE HQ 21MS Access 2007 (Advanced) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBCMS Access 2007 (Basic & Intermediate) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBCMS Access 2010 (Bridging) 1 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBCMS Excel 2007 (Advanced) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBC TBC TBCMS Excel 2007 (Basic & Intermediate) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBC TBC TBC TBCMS Excel 2010 (Bridging) 1 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBC TBCMS Powerpoint 2007 (Advanced) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBCMS Powerpoi nt 2 007 (Bas ic & I ntermedi ate ) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBCMS Powerpoint 2010 (Bridging) 1 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBCMS Word 2007 (Advanced) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBC TBCMS Word 2007 (Basic & Intermediate) 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBC TBCMS Word 2010 (Br idging) 1 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBCWeb 2.0 Briefing 1 ICA Dept/

Ken Yang

All Staff P ITE HQ TBCLAWLegal Essentials for Public Officers 1: Singapore

Legal System & Basic Administrative Law (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


LEADERSHIPApplied Motivation (IPAM) 2.5 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 30 Jul - 1 10-12 26-28



5/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspec

tive

AnalysisandJudgment

InfluencingandIn

spiring

DevelopingCapab

ilityin

Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities



and Commitment)





Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Coaching to Enhance Teamwork and Performance

(IPAM)

2. 5 Che ng Pi ng/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 13-14 10 (Post

course)

01-02

22

(Post

course

)

01-02

23

(Post

course

)

05-06

27

(Post

course

)

Engaging Employees through Professional Feedback

(IPAM)

1 Cheng Ping/

Sarah Klang

Management

Staff/Heads/Off

icers/Teaching

Staff

P P CSC-IPAM 23 05 14 13

Essential Managerial Skills for Work-Life Integration

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers P CSC-IPAMI ntro duc ti on t o Si tua ti on Analy si s (IP AM) 2. 5 Che ng Pi ng/

Sarah Klang

Support Staff P CSC-IPAM 26-28 22-24 05-07ITE REAL Leadership Series 0.5 Yvonne/Amidah Management

Staff

P P P P P P ITE HQ 4 30Manager as a Facilitator (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


Managi ng a Multi -Genera ti ona l Team (IPAM) 2 Che ng Pi ng/

Sarah Klang

Heads/Officers


Ne go ti at io n S ki ll s f or Di v 2 & 3 Of fi ce rs (I PAM) 2 Che ng P ing/

Sarah Klang

Support Staff P P Initiative and Resourcefulness CSC-IPAM 11-12 20-21 01-02 07-08Negotiation Skills (Div 1)(IPAM) 3 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 04-06 05-07 31 Oct-02 Nov

Supervisory Management (Div 1)(IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers P P CSC-IPAM 30 Jul - 1 Aug 10-12 30 Jan-1 FebSupervisory Leadership (Div 1)(IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


Supervisory Leadership (Div 2 & 3) (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P P CSC-IPAM 13-14 01-02 03-04Superv is ory Manage ment (Di v 2 & 3 ) (IPAM) 3 Che ng Pi ng/

Sarah Klang

Support Staff P P CSC-IPAM 04-06 18-20 05-07 15-17Win-Win Mindset @ Work (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P TeamworkExcellence

CSC-IPAM 07-08 05-06 06-07 11-12

ORGANISATION DEVELOPMENTAdvanced Systems Thinking Of Leading Change

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Appreciative Inquiry at Work (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


Basic Sy stems Thinking: Creating High Leverage

Strategies for Your Work and Life (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Leading Through Conversation (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP P P CSC-IPAM 17-18

Leading with Presence (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


Learning Beyond Limits Through Accelerated

Learning (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Managing the Human Side of Organisation Change

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


ORGANISATION EXCELLENCE



6/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspec

tive

AnalysisandJudgment

InfluencingandIn

spiring

DevelopingCapabilityin

Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities


Resourcefulness, Work Attitudeand Commitment)





Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Appreciation of ISO 9001 Quality Management

System [Level 1] (IPAM)

1 Cheng Ping/

Sarah Klang

Heads/Officers P CSC-IPAM 10 09Change The Way We See and Work (IPAM) (No

dates available after Mar 2012 yet)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM TBC

Communities of Practice (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 26 - 27 25 - 26

Creating and Implementing Balanced Scorecards

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Enterprise Risk Management Advanced Course 2 Yvonne Sun/

Sarah Klang

Heads/Officers P CSC-IPAM 06 - 07 10 - 11Enterprise Risk Management An Introductory

Course (Blended)

1 Yvonne Sun/

Sarah Klang

Heads/Officers P CSC-IPAM 12 17 06Grow Your Ideas 2 Results! A Workshop on

Developing Ideas for Innovation (IPAM)

2 Yvonne Sun/

Sarah Klang

Heads/Officers


Grow Your Ideas 2 Results! A Workshop on

Developing Ideas for Innovation (Div 2 & 3) (IPAM)

2 Yvonne Sun/

Sarah Klang

Support Staff P P Excellence CSC-IPAM 18-19 16-17 22-23 06-07

Introduction to Benchmarking using 'T.R.A.D.E'

Methodology

1 Yvonne Sun/

Sarah Klang

Heads/Officers P CSC-IPAM 06 11Knowledge Management Workshop (IPAM) 2 Yvonne Sun/

Sarah Klang

Heads/Officers

/Teaching StaffP P CSC-IPAM 05 - 06

PEDAGOGYAuthentic Assessment of Learning 3 EXM/

Ken Yang

Teaching Staff P ITE HQCLICK Training Module 1 1 EDT Dept/

Amidah

Teaching Staff P ITE HQ 27 12CLICK Training Module 2 1 EDT Dept/

Amidah

Teaching Staff P ITE HQ 2, 3, 4CLICK Training Module 3 1 EDT Dept/

Amidah

Teaching Staff P ITE HQ 13, 20,27

CLICK Training Module 4 1 EDT Dept/

Amidah

Teaching Staff P ITE HQ 2, 3, 4CLICK Training Module 5 1 EDT Dept/

Amidah

Teaching Staff P ITE HQ 13, 20,27

Designing Student-Centred Learning 3 EDT Dept/

Amidah

Teaching Staff P ITE HQ 3-5 21, 24-25

Reflective Self and Peer Assessment 3 EDT Dept/

Amidah

Teaching Staff P ITE HQ 4-6Creating Interactive eLearning Content Using

Captivate (eLC01)

2 EDT Dept/

Amidah

Teaching Staff P ITE HQ 2-3 5-6 27-28 27-28 28-29Course Design and Curriculum Development

for Skills Training

3 CED/Amidah Teaching Staff P ITE HQ 20-22 26-28 20-22Lesson Observation as a Tool for Facilitating

Professional Development

2 EDT Dept/

Amidah

Teaching Staff P ITE HQ 27ITE Teachers' Conference 1 EDT Dept/

Amidah

Teaching Staff P ITE HQITE World: Basic User (BS01) 1.5 EDT Dept/

Amidah

Teaching Staff P ITE HQ 28-29 25-26 11-12Pedagogical Cert in Technical Education (PCTE)

- Elemental (ELE) & Foundational (FDN)

3 wks E DT De pt /

Ken Yang

New Staff P P ITE HQ

Principles of Assessment 0.5 EXM/

Ken Yang

Teaching Staff P ITE HQProcess for Marking 0.5 EXM/

Ken Yang

Teaching Staff P ITE HQ



7/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspec

tive

AnalysisandJudgment

InfluencingandIn

spiring


Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities







Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Se curi ty and Confi denti ali ty of Exami nat io ns 1 EXM/

Ken Yang

Teaching Staff P ITE HQPERSONAL EFFECTIVENESS3 Rs Mo dul e 1 : G et ti ng a G lo ba l Mi nds et (I PAM) 2 Che ng Pi ng/

Sarah Klang

Support Staff P P Excellence CSC-IPAM 24-25 18 - 19 06 - 07 21 - 223Rs Module 2: Finding Opportunities to Make a

Difference (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P P P Excellence CSC-IPAM 12 - 13 13 - 14 1-23Rs Module 3: Oops! More Value Add Qualities

Needed (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P P Care CSC-IPAM 26 - 27 20 - 21 08-093Rs Module 4: Thriving and Communicating in t he

Changing Workplace (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P P Communication CSC-IPAM 21 - 22 16 - 17 18 - 19 06 - 07Brainpower Discovering and Developing our mental

skills for ITE (Div 2 & 3) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P P Excellence CSC-IPAM 24-25Brainpower-Discovering and Developing Our Mental

Skills (Div 1)(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching Staff

P CSC-IPAM 18-19 06-07 24-25 10-11

C on tr ib ut in g a L ea ding a Le ar ning Mind se t (I PAM) 2 C he ng Ping /

Sarah Klang

Heads/Officers


Emotional Intelligence - The Key to Leading

Performance for ITE (Div 1 & 2)(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Emotional Intelligence Workshop (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P P Communication CSC-IPAM 04-05 13-1422-23 26-27 21-22

18-19

Enhancing Intellectual, Emotional and Social

Wellness for Successful Life and Work for ITE (Div 1-

3) (IPAM)

3 Cheng Ping/

Sarah Klang

All Staff P P Work Output CSC-IPAM 10-11 5-6

ES WSQ Comply with Workplace Safety and

Health Policies and Procedures [Operation Level]

(IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Quality of Work CSC-IPAM 19-20 30-31 24-25 13-14

ES WSQ Initiative and Enterprise

(Operations/Supervisory Level) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Initiative and Resourcefulness CSC-IPAM TBCES WSQ Learning and Personal Development

[Operations/Supervisory Level] (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Knowledge and Application CSC-IPAM TBC

ES WSQ Personal Effectiveness

[Operations/Supervisory Level] (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Work Output CSC-IPAM TBCES WSQ Problem-Solving and Decision-Making

(Operations/Supervisory Level) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Initiative and Resourcefulness CSC-IPAM TBCES WSQ: Communication and Relationship

Management (Supervisory Level) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Communication CSC-IPAM TBCFacilitating WITS Effectively (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


G ro up F ac il it at io n Me tho ds W or ks ho p ( IP AM) 2 Che ng P ing/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 31 Jul-

01 Aug

04-05

Handling Difficult People (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 21-22 16-17 19-20 22-23Interpersonal Impact [Div 1 & 2] (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 23-24 28 Feb-

01 Mar

Making the Most of Your Time (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers P CSC-IPAM 19-20 1-2Making Things Happen, Get ting Things Done (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers P CSC-IPAM 11-12 20-21 22-23MBTI Approach to Working More Effectively withPeople (Div 1)(IPAM)

2 Cheng Ping/Sarah Klang

Heads/Officers/Teaching Staff

P CSC-IPAM 10 - 11 04 - 05 06 - 07



8/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspec

tive

AnalysisandJud

gment

InfluencingandIn

spiring


Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities







Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

MBTI Approach to Working More Effectively with

People (Div 2 & 3) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P P Teamwork CSC-IPAM 07 - 08 16 - 17 11 - 12Memory Power: Simple Techniques to remembering

more (IPAM)

1 Cheng Ping/

Sarah Klang

Support Staff P P Knowledge and Application CSC-IPAM 06 12 07 05Memory Power: Simple Techniques to remembering

more for ITE (Div 1 & 2) (IPAM)

1 Cheng Ping/

Sarah Klang

Heads/Officers P CSC-IPAM 23 8Seven Habits of Highly Effective People (in-house) 3 Cheng Ping/

Sarah Klang

All Staff P P IntegrityExcellence

Initiative and Resourcefulness

Work Output

In-house

Standard First Aid (Emergencies First Aid & Res cue

Pte Ltd)

3 Cheng Ping/

Sarah Klang

Support Staff P Work Attitude and Commitment Emergencies First Aid

TBC

Standard First Aid Refresher Course (Emergencies

First Aid & Rescue Pte Ltd)

2 Cheng Ping/

Sarah Klang

Support Staff P Work Attitude and Commitment Emergencies First Aid

TBC

Ta ki ng I ni ti at iv es (I PAM ) f or Di v 3 & 4 Of fi ce rs 2 Che ng P ing/

Sarah Klang

Support Staff P Initiative and Resourcefulness CSC-IPAM 16-17 5-6 07-08The Art of Networking (IPAM) 1 Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 05 21 30 18Think on Your Feet (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


Think On Your Feet (Div 2 & 3) (IPAM) 2 Cheng Ping/

Sarah Klang

Support Staff P P Knowledge and Application CSC-IPAM 11-12 28-29 17-18 05-06Wor king E ff ec ti ve ly wi th you r Sup er viso r ( IPAM ) 2 C he ng P in g/

Sarah Klang

Support Staff P P Teamwork CSC-IPAM 04-05 06-07 03-04 03-04Working with Difficult People (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


PERSONAL WELL-BEINGBody Awareness, Body Language & Creative

Expression (Div 1, 2 & 3) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Work Attitude and Commitment CSC-IPAM 27-28 27-28FISH! Experience: Catch the Energy, Release the

Potential

1 Ngai Meng/

Ken Yang

All Staff P* P ExcellenceWork Attitude and Commitment

ITE HQ 15 27

Stress Management Through Body Awareness forITE (Div 1) (IPAM) 2 Cheng Ping/Sarah Klang Heads/Officers/Teaching StaffP

CSC-IPAM 23-24 1-2

Stress Management Through Body Awareness for

ITE (Div 2 & 3) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Initiative and Resourcefulness CSC-IPAM 1-2

PRE-RETIREMENT PLANNINGActive and Meaningful Golden Years (e-learning)

(IPAM)

3 hours Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 1-30 1-30 1-30 1-30 1-31 1-31Active and Meaningful Golden Years (e-learning)

(IPAM)

2 Cheng Ping/

Sarah Klang

All Staff P CSC-IPAM 1-30 1-30 1-30 1-30 1-31 1-31Creating Positive Bodies and Minds in Mid-life and

Beyond For Women Only for ITE (Div 1 & 2)

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Creating Positive Bodies and Minds in Mid-life and

Beyond For Women Only (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 10-11 17-18 21-22 18 - 19Plan NOW for Your Retirement and Re-Employment

for ITE (Div 2 & 3) (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Initiative and Resourcefulness CSC-IPAM 4-5Plan Now for Your Reti rement and Re-employment

for ITE (Div 1) (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


Preparing for Your Next Career Milestone 1 Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 6 12PROCUREMENT MANAGEMENT



9/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspec

tive

AnalysisandJud

gment

InfluencingandIn

spiring


Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities







Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Procurement Refresher Course 2 Ngai Meng/

Ken Yang

All Staff P ITE HQ TBC TBC TBC TBCPROJECT MANAGEMENTProject Management (Teaching Staff) 1 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ 3-4 21-22 TBCProject Management (Team Skills) 1 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ 29 TBCP ro je ct Ma na ge me nt W ork sho p (D iv 1 )( IP AM) 2 Che ng P ing/

Sarah Klang

Heads/Officers


PUBLIC POLICYChallenges in Policy Development (IPAM) (In-house

Programme)

TB C Che ng Pi ng/

Sarah Klang

Heads/Officers


Cut Red Tape Pro gra mme [Blende d] (I PAM) 1 Che ng Pi ng/Sarah Klang

Heads/Officers/Teaching Staff

P P CSC-IPAM 14 14

Economics for Public Policy (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


I ntro duc ti on to Public Polic y Pro ces s (IPAM) 1 Che ng Pi ng/

Sarah Klang

Heads/Officers P P CSC-IPAM 08 14 05National Education (Div 1) (Blended) 1 Cheng Ping/

Sarah Klang

Heads/Officers P P CSC-IPAM 26National Education Programme (Div 2 & 3) (Blended)

(IPAM)

1 Cheng Ping/

Sarah Klang

Support Staff P P IntegrityConduct

Excellence

Work Attitude and Commitment

CSC-IPAM 28

The Politics of Policy Making (IPAM) 2 Cheng Ping/

Sarah Klang

Heads/Officers


SERVICE QUALITY & IQCAdvanced IQC 2 ISV Dept/

Sarah Klang

All Staff P P ITE HQ TBC

Advanced Customer Service Skills 2 ISV Dept/Sarah Klang

All Staff P P TBC TBCBasic IQC 2 ISV Dept/

Sarah Klang

All Staff P P ITE HQ TBCBecoming a Service Superstar Bringing Out the

Service Champion in You (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Care CSC-IPAM 19-20 07-08 30-31 08-09Bringing Out The Best Service Personality in You

(Training Team International)

2 ISV Dept/

Sarah Klang

All Staff P* P Care TrainingTeam Int'l

TBC

Coaching for National IQC Competitions TBC ISV Dept/

Sarah Klang

Selected ILC

TeamsP TBC

C oa ch in g S ta ff f or B re ak th ro ug h Ser vice ( IPAM ) 2 C he ng P in g/

Sarah Klang

Heads/Officers


Customer Service Retreat aka Round Table Session 1 ISV Dept/

Sarah Klang

Frontline Staff P ITE CW TBCD.I.S.N.E.Y @ 3-Thinking Room Concepts'

Programme

1 ISV Dept/

Sarah Klang

All Staff P* P Care TBC 20Government Service Philosophy (e-learning) (IPAM) 3 hours Cheng Ping/

Sarah Klang

All Staff P CareConduct

CSC-IPAM 1-30 1-30 1-30 1-30 1-31 1-31

Government Service Philosophy for Supervisors and

Managers (e-learning) (IPAM)

3 hours Cheng Ping/

Sarah Klang

Management

Staff/Heads/Off

icers

P CSC-IPAM 1-30 1-30 1-30 1-30 1-31 1-31

No Wrong Door (e-learning) (IPAM) 3 hours Cheng Ping/

Sarah Klang

All Staff P P Care CSC-IPAM 1-30 1-30 1-30 1-30 1-31 1-31



10/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspec

tive

AnalysisandJud

gment

InfluencingandInspiring


Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities







Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

EQ in C us to me r Ser vice fo r F ro nt li ne St af f ( IPAM ) 2 C he ng Ping /

Sarah Klang

Support Staff P Care CSC-IPAM 26-27 20-21 13-14ES WSQ Communication and Relationship

Management [Operations/Supervisory Level] (IPAM)

2 Cheng Ping/

Sarah Klang

All Staff P P CSC-IPAM TBC

Telephone Skills - Great Service On the Line

(ITE/CW/SIC)

2 ISV Dept/

Sarah Klang

All Staff P* P Care ITE CW 20-21 22-23Service Culture - Great Service Starts with Me

(ITE/CW/SIC)

2 ISV Dept/

Sarah Klang

All Staff P* P Care TBC 17-18 9-10Improving Teamwork for Better Customer Service

(IPAM)

1 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 13 23 10

Influencing and Diffusing Skills for Difficult Customer

Situations (IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P CSC-IPAM 16-17 18-19 01-02 07-08Innovation & Creativity (including Productivity

Methodologies)

2 ISV Dept/

Sarah Klang

All Staff P TBC TBCIQC Assessor 1.5 ISV Dept/

Sarah Klang

Management

Staff/Heads/Off

icers

P ITE HQ TBC TBC

IQC Facilitator 2 ISV Dept/

Sarah Klang

Management

Staff/Heads/Off

icers

P ITE HQ TBC TBC

IQC Leader 2 ISV Dept/

Sarah Klang

Management

Staff/HeadsP ITE HQ TBC TBC

I QC Re po rt Wr it in g & Pr esen ta tion f or Co nven tion 2 I SV D ep t/

Sarah Klang

ILC Teams P ITE HQ TBC TBCIQC Seminar/Briefing on IQC changes* (IQC tools &

Conventions etc)

0.5 ISV Dept/

Sarah Klang

All Staff P ITE HQManaging Excellence in Internal Customer Service

(IPAM)

1 Cheng Ping/

Sarah Klang

Heads/Officers


Managing Service Excellence Amidst Uncertainties

(IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers P CSC-IPAM 21-22 14-15 28-29Managing Your Frontline Staff for Service Excellence

(IPAM)

1 Cheng Ping/

Sarah Klang

Heads/Officers

/Teaching StaffP CSC-IPAM 14 18

Mas teri ng Te le phone Serv ic e Ski lls (I PAM) 2 Che ng Pi ng/Sarah Klang

Support Staff P Care CSC-IPAM 12-13 24-25 16-17 11-12Project a Profes sional Image Programme (Image

Management Institute)

1 ISV Dept/

Sarah Klang

All Staff P Care ISV Dept TBCResponsiveness in Frontline Customer Service

Making Customer Satisfaction a Daily Pleasure

(IPAM)

2 Cheng Ping/

Sarah Klang

Support Staff P Care CSC-IPAM 06-07 18-19 14-15 05-06

Service Leadership Programme 2 ISV Dept/

Sarah Klang

All Staff P Beacon ConTBCService Writing Programme (Trust Management

Centre)

2 ISV Dept/

Sarah Klang

All Staff P* P Care TrustManagemen

t Centre

TBC

SQ Role Model - Exemplifying Excellence in

Customer Service (IPAM)

2 Cheng Ping/

Sarah Klang

Heads/Officers


The Art of Handling Difficult Customers (ITE/CW/SIC) 2 ISV Dept/

Sarah Klang

All Staff P* P Care ITE CW 4-5The W OW S o f S er vi ce Re co ve ry ( ITE /CW /S IC ) 2 I SV D ept /

Sarah Klang

All Staff P* P Care ITE CW TBCSTUDENT MANAGEMENTClassroom Management 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCFacilitation Skills 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ 18-19



11/11


Management System

(For Div III & IV)

Programme Title

Duration

(Days) Coordinator

Target

Group CoreProgramme

SenseofPerspec

tive

AnalysisandJud

gment

InfluencingandInspiring


Others

Collaborationand

Engagement

AchievingResults

Commitmentand

Accountability

OCTSEP

Training

Provider

ITE Core Values


Care)

Personal Qualities







Analytical and

Intellectual

Capacity


Excellence


(For Div I & II)

AUGJULJUNMAYAPR

Intermediate Counselling 1 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ TBCPsychology Skills 2 Clare Tan/

Sarah Klang

Teaching Staff P ITE HQ 4-5Teaching Adolescents and Adult Learners with

Special Needs

5. 5 Clare Tan/

Sarah Klang

Heads/Officers

/Teaching StaffP ITE HQ TBC

TALENT MANAGEMENTDevelop Strategy for Managing Diversity 3 Ngai Meng/

Ken Yang

Management

StaffP Human

Capital

Singapore

TBC

E ff ec ti ve L ea de rs hi p i n Tur bule nt Ti me s (I PAM ) 2 Che ng Pi ng/

Sarah Klang

Management

Staff/Teaching

Staff

P P CSC-IPAM 06-07

Implement Talent Management Programme 3 Ngai Meng/Ken Yang

ManagementStaff P P HumanCapital

Singapore

18-20 9-11 11-13

Implementing An Effective Pe rformance Management

Programme

3 Ngai Meng/

Ken Yang

Management

StaffP P Human

Capital

Singapore

25-27 20-22

Leadership Effectiveness Programme 2 Ngai Meng/

Ken Yang

Senior

Mgt/Manageme

nt Staff

P P RightsManagemen

t

TBC

Leading for Excellence and Innovation[Heads and

Above]

2 Ngai Meng/

Ken Yang

Heads and

AboveP P In-hous e TB C

M an ag er L .E .AD. P ro gr amme [ Ma na ge rs ] ( IPAM ) 2 Ng ai M en g/

Ken Yang

Heads/Officers P CSC-IPAM 23 Apr-02 May

21-29 25 Jun-

03 Jul

27 Aug-

04 Sep

24 Sep-

02 Oct

29 Oct-

06 Nov

26 Nov-

04 Dec

Principled People Leadership [Heads and Above] 3 Ngai Meng/

Ken Yang

Heads and

AboveP P ITE HQ TBC

Promote Innovation 3 Ngai Meng/

Ken Yang

Management

StaffP Human

Capital

Singapore

4-7

Senior Management Review Workshop 4 CA Divn/

Sarah Klang

Management

StaffP External TB C

Strategic Formulation and Implementation:

Translating Strategy to Results (IPAM)

3 Cheng Ping/

Sarah Klang

Management

StaffP CSC-IPAM 04-06 05-07 28-30 09-11

Strategic L.E.A.D Programme 7 Ngai Meng/

Ken Yang

Senior Mgt P CSC-IPAM 04-12 06-15 05-13 16-24Strategic Thinking for Deputy Directors and Above

(IPAM)

7 Ngai Meng/

Ken Yang

Management

StaffP P CSC-IPAM 13-14

OTHERSITE EXCEL Convention 1 Ngai Meng/

Ken Yang

All Staff P ITE HQITE Security Awareness Seminar 0.5 Ngai Meng/

Ken Yang

All Staff P ITE HQITE-Communities of Practices (HCS) 0.5 Yvonne Sun/

Sarah Klang

All Staff P HumanCapital

Singapore

Note:

P* : Core programme for Div III & IV Officers only


training calendar 09

Documents