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Accelerating performance internationally

TRAINING CATALOG

2017

L’accélérateurdelaperformanceàl’International

16,rueRivay F- 92300Levallois

Tél.:+33(0)141401616Fax:+33(0)141401600E-mail:[email protected] R.C.NanterreB712063106

Siret71206310600025- TVAFR40712063 106- Organismedeformationn° 11921837792

S N E C I :IMPROVINGTHEPERFORMANCEOFAUTO

MANUFACTURESANDACCELERATETHEIRINTERNATIONALDEVELOPMENT

8 S N E C I S e r v i c e s

BusinessDevelopment

Strategy &Market Study

DistributionPartnership &M&A

Training&Coaching

ProjectManagement

Audit&Quality Purchasing &Logistics

Acceleratingperformanceinternationally

S N E C I :A G L O B A L S E R V I C E P R O V I D E R

Services company, specialized in the international development for high-tech and transportation industries

Strong roots in the automotive sector – an industry of excellenceValue creation: top line (350 million €/year), as well as competitivenessOffices in France, Germany, Eastern Europe, Russia, Maghreb, Korea and Chinaand soon in Japan.

Diverse talent - 17 nationalities, working with 240+ clients in 34countries100 consultants experts of the automotive industry

Strong roots in the automotive sector: an industry of excellenceUnique dual expertise in:

§ Strategic and commercial competencies, unmatched knowledgeof ways of doing business in many countries, strong relationshipswithin clients’ organizations

§ Technical competencies, master of transport industry processes




ü Strategy & Market StudyStrong knowhow in the automotive industry with more than 150 SNECI Partnersadvised in their long-term strategyUnique combination of expertise in strategic & commercial competencies, as wellas technical & operational competenciesDedicated team for market studies

ü Business DevelopmentFounded in 1952 SNECI has trained and accompanied more than 100 internationalsuppliers in Business Acquisition over the past 20 yearsHigh skilled team in Business Development & Key Account Management withcommercial and technical backgroundLong-term partnerships with industrial suppliers from Europe, Asia, SouthAmericaYearly turnover together with SNECI Partners: 350 Mil. €

ü DistributionBased on its extensive knowledge of the OES and aftermarket business SNECIprovides reliable distribution services applying its comprehensive serviceportfolio from sourcing over quality to logistics services and its access toworldwide product manufacturers.

ü Partnership & M&ASNECI combines deep sector experience with extensive industry knowledge andcross-border relationships allowing us to provide you all-embracing consultingservices and to find for your company the best fit.

C O MM E R C I A L D E V E L O P M E N T S E R V I C E S





ü Project ManagementManaging more than 50 international projects per year SNECI’s high-skilledProject Management Team accompanies you throughout complete projectsor specific project stages while fully understanding customer expectations inall project phases.

ü Training & CoachingSNECI provides training and coaching strictly adapted to the automotiveindustry in 14 different languages with local accredited trainers customizedto your expectations while taking into consideration your customer’srequirements.

ü Audit & QualityWith more than 30 years experience in quality in automotive production andmore than 2000 hours of system and process audits and assessments SNECIprepares and trains your teams to successfully pass audits and to managecrisis situations.

ü Purchasing & Supply ChainWith a supplier base of more than 4.000 suppliers SNECI helps you to findsuppliers adapted to your needs and to obtain better purchasing conditions.Our experienced international experts design first-class logistics solutions foryou and support you from logistics operations to daily administrative tasks.


I N D U S T R I A L P E R F O R M A N C E S E R V I C E S




L’accélérateur de la performance à l’International

T R A I N I N G & C O A C H I N G

BusinessDevelopment

Strategy &Market Study Distribution

Partnership &M&A

Training&Coaching

ProjectManagement

Audit&Quality Purchasing &Logistics




S N E C I R E F E R E N C E S


More than 2000 participants from 100 different companies in 14 countriesTrainings available in 14 different languages with local accredited trainersModules written by professionals from the automotive industry

An offer customizable to OEM needsWorldwide partners (Galia, Odette, Amica) and recommendations from OEMsand professional organizations

Philosophy_____________________________________________________An effective, pragmatic and experienced approach thanks to SNECI’s flexibility.Each supplier has a particular history and specific needs.SNECI, who has been working for more than 60 years withinternational suppliers, understands this well.This is why, before each of your training courses, ourconsultants will call and send you a questionnaireto define with you:ü Your precise needsü Your objectives

Our consultants will define with you which training is the most suited to yourneeds and will adapt, if necessary, our modules according to your particularand personal expectations, because every customer is unique.Our modules contain a theoretical part based on the expectations of theautomotive industry and they also integrate, with concrete cases, the fieldexperience of our consultants.

Objectives_________________________________________________ü Optimize your performance and satisfaction with training actions and

practical advice, easy to implement.üMake you quickly autonomous in order to allow you to become an actor ofyour performance.

ü Assist you with your international organizations and customers through ourglobal presence to deploy your training programs seamlessly.



Commitment____________________________ __________________ü To benefit from tested and operational methods based on the fieldexperience of our consultants.

ü Allow you to obtain effective results quickly.ü Make you autonomous in your missions.ü Provide a teaching team suited to your needs.

Ambition__________________________________________________To contribute to the efficiency of your organization by accompanying yourefforts in:

ü Improving the Customer - Supplier relationship.ü Improving quality, to reach the requirements of different OEMs and Tiers 1.ü Accelerating time to market.ü Controlling risks (costs, quality, logistics).ü Creating value and cutting costs.

Coaching__________________________________________________In addition to these training programs, we are at your disposal to carry outspecific and personalized coaching missions tailored to your needs. In thiscontext, we advise you to find the most appropriate accompanying formula andthus ensure your success.

Competences______________________________________________ü All our trainers have more than ten years of experience in their domains.ü Whatever your activity, our experts will know how to help you not only incustomer relationship, project management, and quality, but also in logisticsand Lean Manufacturing.




L I S T O F T R A I N I N G C O U R S E S

KNOWLEDGE OFAUTOMOTIVEWORLD Code

• Knowledgeof theworldautomotivemarket(by zone) CM-1

• Winanewcustomerandgainhisloyalty CM-2

• Automotive passin5days CM-3

PROJECTMANAGEMENT

• Handleacustomeraccount

• Manageanautomotiveproject

• APQP/PPAPTrainingaspartoftheSQAPSA

• EfficientmanagementofRenaultprojects

• SpecificitiesofRenaultandPSAprojects

• Projectmanagementand projectmanagerleadership

• Answer toaRFQ

• Answer toGroupePSARFQ

• Answer toRenaultRFQ

Code

PP-1

PP-2

PP-3

PP-4

PP-5

PP-6

PP-7

PP-8

PP-9


LOGISTICS Code

• GlobalMMOG/LEVersion4 LO-1

• AuditMMOG/LEV4 LO-2

• EDIintheautomotiveindustry LO-3

• Logisticsmanagementin theautomotiveindustry LO-4

• LogisticsmanagementforGroupePSA LO-5

• Logistics managementforRenault LO-6

• SpecificitiesofRenaultandPSAlogistics LO-7

• Logisticstoolsin groupePSAB2Bportal LO-8

• Logisticstoolsin Renaultsupplierportal LO-9

QUALITY Code

• FMEAfacilitation QE-1

• LayeredProcessAudit(LPA) QE-2

• Understandingandapplicationofproblemssolvingmethods QE-3

• Elaborationofqualityassurancedocuments QE-4

• Internal auditortrainingISO9001 QE-5

• Internal auditortrainingISO/TS16949 QE-6



CROSS-FUNCTIONALACTIVITIES Code

• Training of Trainers TR-2

• Management of a company – training TR-3

• Introduction into Lean Manufacturing TR-4

• Optimization of workstations and improvement of working conditions TR-5

• Organisation des flux d'un service en milieu industriel TR-6

• Flow Management in an industrial environment TR-7

• Communicate in enterprise TR-10

• Missions of a Manager TR-11

• Manage a team in manufacturing site TR-12

QUALITY Code

• Processauditortraining QE-7

• UnderstandingISO/TS16949 QE-8

• Settingupaqualitywallandassociatedindicators QE-9

• PSA/GMQSB+/NSA- auditpreparation QE-10

• PSA/GMQIPaudits(QSB+,NSA,PCPA)– training QE-11

• StandardsandLPA(LayeredProcessAudit) QE-12


NEW !

NEW !

NEW !

KNOWLEDGEOFTHEWORLDAUTOMOTIVEMARKET(BYZONE) CM-1


In a half day this training will allow you to understand specificities of one of 8automotive regions: Western Europe, Eastern Europe, Russia, Japan, China, SouthKorea, Latin America, Africa & Middle East.

ObjectivesandResults:• Understandtheenvironmentand

currentmarketcontext• ApprehendthechallengesofOEMs

andsuppliersindifferentregions• Structurecompany’smarket

approachindifferentregions• Understandsocialandeconomic

contextoftheseregions• Understandcountry’scultureandits

workingculture

Targetgroups:Ø NewcomerstotheautomotivesectorØ Localmanagerswhoneedaglobal

visionØ Executiveswithresponsibilitiesin

thesecountriesorregionsØManagers/Companieswishingto

tackletheautomotivemarket

Requirements :Nospecificrequirements

§ Phase1:Globalmarketoverview§ Phase2:Focusonaconcreteregion

§ Phase3:Socialandeconomicdataoftheregion

§ Phase4:Regionalforecast§ Phase5:Overviewofmajorvehiclemanufacturersandsuppliers

§ Phase6:Cultureexploration§ Phase7:Analysesandconclusion

Thetrainingispracticeorientedwithcasestudiesandmutualsharingofinformationandexperiences.

Contentandmethodologyoftraining:

Yourtrainer:Trainingisconductedbyaprofessionalofstrategyandmarketresearchintheautomotiveindustrywithover30yearsofexperience.

Formoreinformation:http://www.sneci.com/[email protected]

WINANEWCUSTOMERANDGAINHISLOYALTY CM-2


The training is for professionals willing to better understand the automotiveindustry, the different phases and control modes of projects as well ascorresponding requirements of manufacturers to their suppliers.

Targetgroups:Ø StrategyandGeneralManagementØ SalesManagersØ KeyAccountManagersØ ProjectManagersØ ProjectteammembersØ SupplierQualityDirectors

Requirements :No specific requirements

§ Phase 1: Customer acquisition (marketstudy, SWOT, techniques and skills, OEMportals, questionnaires, preparation ofcustomer audits, quality system).

§ Phase 2: Request for quotation (costanalysis & price calculation, contractualtechniques, offer preparation, salesconditions, customer account management,negotiation skills).

§ Phase 3: Project management (projectmilestones, design & validation ofprototypes , ISO/TS standards & customerrequirements).

§ Phase 4: Series production (problemidentification & resolution, best practices toensure constant quality and sufficientcapacity, implementation of LeanManufacturing & continuous improvement).

Based on case studies of different players inthe European automotive industry, thistraining provides definitions of specific projectphases necessary for successful projectmanagement at suppliers. The case studiesemanate from project phases of differentOEMs (VW, Audi, Toyota, BMW, GM, Ford,Honda, Fiat, Groupe PSA, Renault,Nissan,…).

Content and methodology of training:

Your trainer :Training is conducted by a customer relations experts with more than 20 years experience in the automotive industry particularly in business development, quality and customer development.

ObjectivesandResults:ü Tobeabletocontrolyour

projectsefficientlyfollowingarobustmethodology

ü Implementthetoolsassociatedwithprojectmanagement

üMeettheexpectationsanddeliverablesofyourcustomers

ü Allowadaptationofyourprojectmanagementtovariousexistingapproaches


Targetgroups:Ø StrategyandGeneral

ManagementØ SalesManagersØ KeyAccountManagersØ ProjectManagersØ ProjectteammembersØ SupplierQualityDirectors


AUTOMOTIVEPASSIN5DAYSCM-3


In 5 days, you will discover the main aspects of the automotive industry: geostrategicvision, projects, quality, logistics, purchasing, industrial and economic performance.

ObjectivesandResults:ü Understandchallengesand

environmentoftheautomotiveindustry

ü Comprehendsituationstomanageandtoolstouseintheautomotiveworld

ü Structureownandcompanyapproachaccordingtosector

ü Understandandmasterthenecessarytools

Targetgroups:Ø JuniorautomotiveprofessionalsØExecutivesandlocalcompanieswishingtoglobalizetheiractivities

ØManagersincareerdevelopment

§ Phase1:Strategy:• Overviewofleadingmanufacturersandsuppliers

• Reviewof globalstrategies andtheirimplications

§ Phase2:ProjectManagement:• Specificitiesofprojectmanagementintheautomotiveindustry:mainphases,inputdata,deliverablesandcustomerexpectations

§ Phase3:Quality:• Specificitiesandmaintoolsofqualitymanagementintheautomotiveindustry.

§ Phase4:Logistics:• Importanceoflogisticsandsupplychainmanagementintheautomotiveindustry,transportmanagementandspecificindicators

§ Phase5:IndustrialPerformance:• Importance,mainelementsandtoolsofLeanpermittingtoidentifyareasofimprovementinyourcompany

Thetrainingispracticeorientedwithrealcasesstudiesandcomprisesmutualsharingofinformationandexperiences.



Yourtrainer:Trainingisconductedbyprofessionalsofeachfield(strategy,marketstudy,qualityandlogistics)withmorethan30yearsexperienceintheindustry.


HANDLEACUSTOMERACCOUNTPP-1


Customer account management training is essential to those who wish to optimizetheir long-term client relationship and to understand their strengths and weaknesseswith respect to clients and to the market in general.

ObjectivesandResults:ü Distinguishthedifferentphasesofmanagingacustomeraccount

ü Exploitthisknowledgepositivelyinyournegotiations

Targetgroups:ØSalesDirectorsØSalesAdministrationØProjectDirectorsØEngineeringDirectorsØAllteamsmoreorlessinvolvedinsalesactivities

Requirements:Knowledgeoftheautomotivemarket

§ Phase1:Customermanagementcycle§ Phase2:Innovationandproductknowledge

§ Phase3:Productmanagementandcostingstrategy

§ Phase4:Managementofcontractualrelationship

§ Phase5:Negotiation:principlesandtools

EachstageofthetrainingisdrivenbySNECI’spedagogicalmethod.Participantsbeginwithaplayingactivitytodiscoversalestactics.Attheendofthisactivity,eachparticipanthasunderstoodandacquiredtheconcept.Participantswillapplytheconceptinthecontextoftheircompaniesandprofitfromexchangeswithotherparticipants.Ourmethodalsoleavestimeforindividualreflection,allowingeachparticipanttodevelopanactionplantobeexecutedafterthetraining.


Yourtrainer:Trainingisconductedbyanexpertoftheautomotiveindustrywithmorethan10yearsworkingexperienceatmajorcarmanufacturers.


MANAGEANAUTOMOTIVEPROJECTPP-2


This training will help you to understand the different milestones of automotivedevelopment projects, to understand the requirements of OEMs towards theirsuppliers. It will help you to implement provisions and tools to successfully manageyour projects.

ObjectivesandResults:üBeabletomanageyourprojectsefficientlyusingarobustmethodology

ü Implementthetoolsnecessarytomanageaproject

üMeetandfulfilltheexpectationsanddeliverablesofyourclients

üAllowtheadaptationofyourprojectmanagementmethodstootherexistingapproaches

Targetgroups:ØProjectDirectorsØProjectManagersØProjectTeamMembersØSupplierQualityManagersØ IndustrializationManagers

Requirements:Nospecificrequirements

§ Phase1:Automotivecontext§ Phase2:Basicsofprojectmanagement§ Phase3:Projectphases(expressionofrequirements,RFQ,product/processdesign,industrialization,validations,startofproduction,production)

§ Phase4:Inputdata,taskstoaccomplish,andexpecteddeliverablesforeachphase

§ Phase5:Comparisonofdifferentproceduresofprincipalmanufacturers

Based on case studies of different playersin the European automotive industry, thistraining provides definitions of specificand necessary phases for successfulsupplier project management. The casestudies emanate from project milestonesin place at different OEMs (VW, Audi,Toyota, BMW, GM, Ford, Honda, Fiat,Groupe PSA, Renault, Nissan,…).


Yourtrainer:Trainingisconductedbyaqualityexpertwithmorethan20yearsofexperienceintheautomotiveindustry.


APQP/PPAPASPARTOFTHESQAPSAPP-3

L’accélérateurdelaperformanceàl’International

This training addresses suppliers or potential suppliers of the Groupe PSA whowants their teams understand the requirements of the Groupe PSA through theSRM (Supplier Relationship Management) and enable to implement theprovisions, methods and tools for successful projects with their clients.

Targetgroups:Ø ProjectManagersØProjectQualityManagers

§ Phase1 :Trainingobjectives,detailedprogramandorganizationalrules.

§ Phase2 :TheSQAframework(SupplierQualityAssurance)

§ Phase3 :WhyPSAadoptedAPQP&PPAP?

§ Phase4 :The5PhasesofthePSAAPQP§ Phase5 :TheAPQPgrid§ Phase6:Suppliersconsultation,planning&definingtheprogram

§ Phase7:Productdevelopment§ Phase8:Achievement ofspecific tools§ Phase9:Checking Product/Process§ Phase10:Ramp-up§ Phase11:Implementing thePCPduringtheAPQP&PPAPphase

§ Phase12:SteeringtherulesoftheAPQP

§ Phase13:Summary ofthetraining§ Phase14Examination

ThistrainingisbasedonthestructureoftheSRMofGroupePSAand allowsparticipantstodetailtheuseofmanufacturer-specifictoolsofPSA


For more information: http://www.sneci.com/formations-sneci+33 1 41 40 16 08

[email protected]

Yourtrainer:TrainingisconductedbyaPSAprojectmanagementexperthavingmorethan20yearsofworkingexperiencewiththisOEM.

ObjectivesandResults:üIdentifyresponsibilitiesbetweensupplierandvehiclemanufacturer

üUnderstandthe3successivephasesofaprojectcoveringtheentireproductlifecycle

üUnderstandmandatoryprojectdeliverables

üEnableteamstoeffectivelyassessprocessagainstrequirements

Requirements:• Automotivemarketknowledge• Knowledgeofprojectmanagement

PP-4


This training is addressed to Renault suppliers or potential suppliers who wish theirteams to get to know the methodology of Renault development projects, to becomefamiliar with supplier quality tools and who wish to know how to implementmethods and tools for successful projects with their customer.

ObjectivesandResults:ü Understand the method ofproject development from RFQphase to start of production

ü Implement monitoring andsupport of future Renaultprojects

Targetgroups:ØKeyAccountManagersRenaultØ SalesDirectorsØProjectDirectors/ManagersØProduct/ProcessIndustrializationManagers

ØProjectQualityManagersØQualityTeamMembers

§ Phase1:OverviewofRenaultrequirements(standardsandspecifications)

§ Phase2:ANPQPMethodologyandISO/TS16949

§ Phase3:HCPPProcess(RankingofProductProcessCharacteristics)

§ Phase4:ChangeManagementduringprojectandseriallife

§ Phase5:AccesstotoolsthroughRenaultportal

Thetrainingmoduleisdesignedtohelpyouunderstandtheprocessandmethodologyofproduct/processdevelopmentaccordingtotherequirementsspecifiedbytheRenaultGroup.Itcoversexpectationsfromphase1– selectionandsupplierchoice,throughphase5– startofproductionandramp-up.ThistrainingwillalsoallowyoutobetterunderstandqualitytoolssuchastheASESauditandsupplierevaluationtoolsoftheRenaultGroup.


Yourtrainer:TrainingisconductedbyaRenaultprojectmanagementexperthavingmorethan15yearsofworkingexperiencewiththisOEM.

EFFICIENTMANAGEMENTOFRENAULTPROJECTS

Requirements:• Automotivemarketknowledge• Knowledgeofprojectmanagement


SPECIFICITIESOFRENAULTANDPSAPROJECTS PP-5


This training is addressed to international suppliers working with French OEMs(Renault & PSA). The training will let you understand the way of working ofFrench OEMs, their work and project management tools as well as B2B portals.

ObjectivesandResults:ü UnderstandingMRFand

ANPQP,theirplacewithinISO/TS16949andworkingcharacteristicsofFrenchautomotiveOEMs

ü UnderstandingofdifferencesbetweenFrench,GermanandAmericanOEMs

ü Acquisitionofworkingtechniquestosolvequalityproblems

Targetgroups:ØPlant ManagersØQuality ManagersØ Internal AuditorsØKey Account Managers

Requirements:Basicknowledgeofprojectmanagementintheautomotivesector

§ Phase1:Mainprojectphasesandcustomerexpectationsforeachphase

§ Phase2:DifferencesbetweenFrench,GermanandAmericanOEMs,differencesbetweenVDAandAPQP.

§ Phase3:ProjectResourcePlanning§ Phase4:ReasonsforabsenceofPPAP/PSWprocedureinPSAprojects,andforCPKcalculationinRenaultprojects

§ Phase5:TransferofresponsibilitiesfromProjectteamtoProductionteam

§ Phase6:Qualitymanagement(PPMlevel/non-qualitycosts)

The training is based on the large SNECIworking experience with foreignsuppliers delivering main French carmanufacturers.


Yourtrainer:Trainingisconductedbyanindustrialprojectmanagement,expertforFrenchcarmanufacturers.


PROJECTMANAGEMENTANDPROJECTMANAGERLEADERSHIP PP-6


This training is for project team managers. It will help them to evolve their behavior asProject Managers in order to increase efficiency of the project team by increasingteam performance and accountability and to create a relationship of trust with projectstakeholders.

Targetgroups:Ø Leaders,ManagersØ ProjectDirectors/ManagersØ ProjectBuyers Organizemanagementofyourprojects:

§ Understandmanagementmodeandinfluenceofeachplayer

§ Measurecomplexityofaproject§ Analyzeprojectstakeholdersandtheirinfluence§ Implementyourmanagementstrategy§ Accompanychange

Gettoknowyourselftodevelopyourownleadershipqualities:§ Awarenessofyourrelationalimpact§ Identifyyourstrengthsandareasfor

development§ Developyourleadershipandassertiveness

Communicateefficientlyinasituationofprojectmanagement:§ Masterthebasicsofefficientcommunication§ Defineacommunicationstrategy

Buildahighlyproductiveprojectteam:§ Changingfroma“groupofindividuals"toa

productiveteam§ Givesense,encourageindividualandcollective

involvement§ Conflictmanagementanddifficult

communication

Thetrainingispractice-orientedandcustomizedtopersonalneeds.italternatesmethodologicaltrainingandinteractionbetweenparticipants.


Yourtrainer:Trainingisconductedbyateammanagementandbuildingexpert.

ObjectivesandResults:üEstablishasystemicevaluationmatrixontheprojectenvironment

üGiveadimensionofexcellencetotheroleofaprojectleader

üExpandtrustandcohesionwithintheprojectteam

üAccompanychangesintimemanagement

üHavekeystomanageconflictsinherenttoprojectmanagement



ANSWERTOARFQPP-7


This training will enable you to respond to a request for quotation from anautomotive OEM or supplier, to optimize your chances of success by the quality ofthe written response to a RFQ and to enrich your commercial experience.

ObjectivesandResults:üUnderstandcharacteristicsofaRFQintheautomotivesector

üKnowhowtoorganizeyourbusinesstorespondcompletelyandtimelytoaRFQ

üSavetimeonyournextRFQsüHaveatoolboxhelpingyoutowinnewbusiness

Requirements:Experienceintheautomotiveindustry

§ Phase1:DefinitionofaRFQ§ Phase2:NecessaryconditionstoreceiveaRFQ

§ Phase3:ReceptionofaRFQ- Inputdataandanalysis

§ Phase4:Preparationofoffer§ Phase5:AnswertoRFQ§ Phase6:Keysuccessfactors§ Phase7:ConclusionandWrapup

During the training each participant isplaced in the situation of receiving a RFQpackage. Through concrete examples,participants will understandexpectations of automotive customers.Each participant will benefit fromexchanges with other participants. Ourmethod also leaves time for individualreflection, allowing each participant todevelop an action plan to be executedafter the training and to enrich hiscommercial know-how.


Yourtrainer:TrainingisconductedbyaBusinessDevelopmentManagerwithover15yearsofexperienceinthisfield.

Targetgroups:Ø SalesDirectorsØKeyAccountManagersØProjectManagersØ Development Team Members


ANSWERTOGROUPEPSARFQPP-8


This training will enable you to answer to RFQs from Groupe PSA. It will optimizeyour chances of success due to the quality of your documents and enrich yourbusiness experience.

ObjectivesandResults:üUnderstandcharacteristicsofaRFQintheautomotiveindustryparticularlyfromPSA

üKnowhowtoorganizeyourbusinessinordertoprepareanexhaustiveandtimelyanswer


Targetgroups:ØTechnicalDepartmentØProjectManagersØ JuniorSales,SalesEngineers,KeyAccountManagers

§ Phase1:DefinitionofaRFQ§ Phase2:NecessaryconditionstoreceiveaRFQfromGroupePSA


§ Phase4:Preparetheproposal:mandatorydocuments

§ Phase5:AnswertoRFQ§ Phase6:Keysuccessfactors§ Phase7:ConclusionandWrapup

Each phase of the training is driven bySNECI’s pedagogical method. During a casestudy each participant will receive a RFQpackage. Through concrete examples,participants will understand expectationsof Groupe PSA and will be able to properlystructure the response document.Participants will also benefit fromexchanges with other participants. Ourmethod also leaves time for individualreflection, allowing each participant todevelop an action plan to be implementedafter the training and to enrich commercialknow-how.


Yourtrainer:TrainingisconductedbyaGroupePSAprojectmanagementexpert.



ANSWERTORENAULTRFQPP-9




This training will enable you to answer to RFQs from Renault. It will optimize yourchances of success due to the quality of your documents and enrich your businessexperience.

Targetgroups:ØTechnicalDepartmentØProjectManagersØ JuniorSales,SalesEngineers,KeyAccountManagers

ObjectivesandResults:üUnderstandcharacteristicsofaRFQintheautomotiveindustryparticularlyfromRenault

üKnowhowtoorganizeyourbusinessinordertoprepareanexhaustiveandtimelyanswer


Yourtrainer:TrainingisconductedbyaRenaultprojectmanagementexpert.

§ Phase1:DefinitionofaRFQ§ Phase2:NecessaryconditionstoreceiveaRFQfromRenault


§ Phase4:Preparetheproposal:mandatorydocuments

§ Phase5:AnswertoRFQ§ Phase6:Keysuccessfactors§ Phase7:ConclusionandWrapup

Each phase of the training is driven bySNECI’s pedagogical method. During acase study each participant will receive aRFQ package. Through concreteexamples, participants will understandexpectations of Renault and will be ableto properly structure the responsedocument. Participants will also benefitfrom exchanges with other participants.Our method also leaves time forindividual reflection, allowing eachparticipant to develop an action plan tobe implemented after the training and toenrich commercial know-how.


GLOBALMMOG-LEVERSION4LO-1


This training is addressed to automotive suppliers who wish to unveilweak points in their logistics organization, to continuously improve theirlogistics standards, to significantly reduce their logistics costs and to fulfillcustomer expectations (Ford, GM, Renault-Nissan, Groupe PSA, ...)Targetgroups:ØPlantManagersØ LogisticsManagersorCoordinators/LogisticsSpecialists/WarehouseandExpeditionAdministrators

ØQualitySystemEngineersØ InternalAuditors

§ Phase1:UnderstandingofthelatestversionofMMOG/LEV4

§ Phase2:Achievementof“bestlogisticspractice”developedbyOEMsandleadingTier-1suppliers

§ Phase3:Review,introductionandtrackingoflogisticsKPIsthatreflectlogisticsstrategyandvisionofthecompany

§ Phase4:AbilitytoworkwithMMOG/LEV4Excelfile(acomplexlogisticsevaluationtoolrecommendedbyAIAG/ODETTE)

§ Phase5:Improvementofsub-suppliermanagementbothforseriesandnewprojects

§ Phase6:Improvementofinternalandexternalcommunication(suppliers/customers)

§ Phase7:Problempreventionvs.problemresolutionapproach

§ Phase8:Accentuationofcriteriawithaddedvalueforcustomers

§ Phase9:Knowledgeofauditingandself-auditrules

§ Phase10:UnderstandingofcustomerrequirementsregardingMMOG/LE


Requirements:• Automotiveexperience• Logisticsknowledge

Yourtrainer:TrainingisconductedbyaQualityandLogisticsexpertcertifiedbyGALIAwitharichexperienceofGlobalMMOG/LEaudits.

ObjectivesandResults:ü Identifyweakpointsandcontinuouslyimproveyourlogisticsstandards

ü Significantlyreducelogisticscosts

ü Integratelogisticsdepartmentanditsstaffmembersattherightplacewithintheorganization

ü FulfillrequirementsofOEMcustomers


AUDITMMOG/LEV4LO-2


Audit according 4th version of Global MMOG/LE tool allowing youto examine and identify weak points in the logistics processes ofyour company with the objective to implement continuousimprovement.

Objectives:ü Defineacontinuous

improvementactionplanbasedonauditresults

ü Preparetheself-assessmentdocumentforyourcustomer(Ford,GM,PSA,Renault,Volvo,…)

ü Implementcontinuousimprovementprocess

Requirements :Knowledge of MMOG/LE tool


Yourtrainer:Theauditwillbecarriedoutbyanindependentauditorwithmorethan10yearsexperienceintheautomotiveindustryparticularlyinqualityandlogistics.

§ Phase1:Definitionofscopeandobjectivesoftheaudit

§ Phase2:SignatureofNon-disclosureagreement(optional)

§ Phase3:Analysisofdocumentationbeforeaudit (companystructure,jobdescriptions,plantlayout,processflowcharts,…)

§ Phase4:Plantvisitpriortoaudit§ Phase5:Postingofinvitationlettersincludingagendaoftheaudit

§ Phase6:Audit§ Phase7:Adhocevaluationafteraudit§ Phase8:Actionplanfollowup(optional)

The auditor verifies «best practices» of theautomotive industry following MMOG/LEversion 4. Results of compliance or non-compliance will be used as basis for anaction plan as part of continuousimprovement according to the PDCA cycle.


EDIINTHEAUTOMOTIVEINDUSTRYLO-3


This training will provide you with essential information about the Electronic DataInterchange (EDI) system and allow you to plan EDI implementation with yourcustomers/suppliers/warehouses for new projects.

ObjectivesandResults:ü BecomefamiliarwithEDIü UnderstandtheEDIFACTnormsü BeabletosolveissueswithEDIonsite

Targetgroups:Ø ITspecialistsØPurchasingspecialists(supplierlogistics)

ØCustomerlogistics specialists

Requirements :Logisticsexperienceintheautomotiveindustry

§ Phase1:ElectronicDataInterchange–definitions,objectives,options

§ Phase2:TypesofEDImessages§ Phase3:EDIvs.WebEDI,advantages/disadvantages

§ Phase4:EDI architecture,technicalaspects§ Phase5:VariousEDIstandards –ODETTE/GALIA,VDA,X12,...

§ Phase6:EDIFACTnormISO9735:• Listofbasicdata• Listofadditionaldata• Listofcodes• RulesofEDImessagecreation/compilation

• ExampleofDELJITD98Bandrelateddocuments

§ Phase7:EDIproblemresolution,contingencyplan(back-up)

EDI training clarifies technical and economicaspects of successful EDI systems andproposes solutions for possible problems.


Yourtrainer:Trainingisconductedbyaqualityandlogisticsexpert.


LOGISTICSMANAGEMENTINTHEAUTOMOTIVEINDUSTRY LO-4


Training is addressed to suppliers who want their teams to be able to implementprovisions, methods and tools in order to successfully manage the supply chainwith their customers.

Targetgroups:ØProjectDirectors/ManagersØLogisticsManagersØPurchasingManagersØMembersofOperationalLogisticsTeam

ØAnypersonwishingtoacquirecompetenciesintheimplementationoflogisticsprocesses(fromplanningtorealization)


§ Phase1:ImportanceoflogisticsintheSupplyChain

§ Phase2:Incoterms§ Phase3:Transportandpackaging§ Phase4:Warehousing§ Phase5:TheEDIsystem(ElectronicDataInterchange)

§ Phase6:Ordersfordelivery§ Phase7:Indicators

The training allows you to understandand follow the implementation of thelogistics process in a project (conception,planning, implementation, operationalrealization).


Yourtrainer:Trainingisconductedbyalogisticsexpertwithmorethan15yearsofexperienceinthisfield.

ObjectivesandResults:ü Beabletoplanandimplement

theSupplyChainwithinaprojectinaccordancewithOEMrequirements

ü Inaccordancewithcustomerrequirements makelogisticsoneofthemajoraxesofimprovement


LOGISTICSMANAGEMENTFORGROUPEPSA LO-5


This training is addressed to suppliers or potential suppliers of Groupe PSA who wishto know and understand PSA’s requirements concerning provisions, methods andtools in order to successfully manage the supply chain with PSA.

Targetgroups:ØProjectDirectors/ManagersØSalesDirectors,KeyAccountManagersGroupePSA

ØLogisticsManagersØMemberofOperationalLogisticsTeam

ØAnypersonwishingtoacquirecompetenciesintheimplementationoflogisticsprocesses(fromplanningtorealization) withtheGroupePSA

§ Phase1:PresentationofGroupePSAanditslogistics

§ Phase2:Logisticsinthepreliminaryphase (CBDS&FCLA)

§ Phase3:Logisticsinthedevelopmentphase

§Logistic guide§Packaging:Gefbox,PSAboxes

§ Phase4:Logisticsintheseriesproductionphase

§Expedition,AVIEXP§Transferofproduction§Endofserial life

The training is based on the structure ofPSA’s logistics manual and allows tofollow the implementation of thelogistics process at all project phases(design, planning, implementation,operations).


Yourtrainer:TrainingisconductedbyaPSAlogisticsexpert.

ObjectivesandResults:ü Know and understand conceptsand tools included in the newManuel Logistique PSA (MLP)

ü Know how to plan andimplement the supply chain in aproject in accordance withGroupe PSA requirements

üMaster essential applications ofthe Groupe PSA

ü Enable teams to effectivelyassess logistics processes

Requirements:Knowledgeinlogistics


LOGISTICSMANAGEMENTFORRENAULTLO-6


§ Phase1:PresentationofRenaultanditsSupplyChainpolicy

§ Phase2:SupplierLogisticsGuidebook§ Phase3:RenaultB2BPortal§ Phase4:Transport- ELTA§ Phase5:EDI- Orders§ Phase6:Logisticsdocuments– Labels§ Phase7:ASN– AdvancesShipNotice§ Phase8:Logisticsfailures§ Phase9:IPPRFL/ServiceRate§ Phase10:GQE– IncomingQualityManagement

§ Phase11:PVS– PackagingVisibilitySystem

§ Phase12:DCP– CapacityManagement

The training is based on the structure ofthe Renault supplier logistics guidebookand the Renault B2B portal. It allows youto follow the implementation of thelogistics process at all project phases(design, planning, implementation,operations).


1day

Yourtrainer:TrainingisconductedbyaRenaultlogisticsexpert.

Requirements :Knowledge in logistics

This training is addressed to suppliers or potential suppliers of the Renault Groupwho wish to know and understand Renault’s requirements concerning provisions,methods and tools in order to successfully manage the supply chain with Renault.

Targetgroups:ØProjectDirectors/ManagersØSalesDirectors,KeyAccountManagersRenaultGroup

ØLogisticsManagersØMembersofOperationalLogisticsTeam

ØAnypersonwishingtoacquirecompetenciesintheimplementationoflogisticsprocesses(fromplanningtorealization) with the Renault Group

ObjectivesandResults:ü Know and understand conceptsand tools included in theRenaultsupplier portal

ü Know how to plan andimplement the supply chain in aproject in accordance withRenault requirements

üMaster essential applications ofRenault


SPECIFICITIESOFRENAULTANDPSALOGISTICS LO-7


This training is addressed to international suppliers who wish to work with FrenchOEMs (Renault and Groupe PSA). It explains logistics processes from the point ofview of a Project Manager and how to solve logistics problems you may experiencebefore start of production.

ObjectivesandResults:ü Dealwithlogisticsproblems

(tasks,planning,communication)

ü TrackKPIs(B2BServiceRate,costsoflogisticsclaims,stocklevel)

üManagedocumentationforeachcustomerproject

ü Decreaselogisticscosts

Targetgroups:ØPlantManagersØ LogisticsManagers/Coordinators

ØProjectManagersØ InternalAuditors


§ Phase1:Positionoflogisticsintheautomotiveindustry– whyislogisticsoftenunderestimated?

§ Phase2:MRF/ANPQPandcustomerexpectationsbeforeSOP

§ Phase3:LogisticsrequirementsforRenault/PSAprojectmanagement

§ Phase4:Problemsolvingforinternationalteams

§ Phase5:ManagementofmassproductionwithRenault/PSA(orders/forecasts,servicerates,claims),

§ Phase6:Stockoptimizationandplanninginordertomeetcustomerexpectations

§ Phase7:SparepartsandEndoflifemanagement

The training is based on SNECI’s longterm working experience withinternational suppliers delivering majorFrench manufacturers.


Yourtrainer:Trainingisconductedbyaninternationallogisticsexpertwithover15yearsofworkingexperiencewithFrenchOEMs.


LOGISTICSTOOLSINGROUPEPSAB2BPORTAL LO-8


This training is addressed to suppliers or potential suppliers of Groupe PSA whowish their teams to use all the logistics applications of the PSA B2B Portal.

§ Phase1:PresentationofGroupePSAanditslogistics

§ Phase2:PSALogistics§ Phase3:LogisticsFailures§ Phase4:PSACitroenB2BPortal

§ GeneralLogisticsDocumentsandStandards+NSA/MMOG/LE

§ PLE§ NeoLogistics§ SPEED§ SPOT§ AMADEUS§ CORFOU§ DEMAT§ PACKMAN§ CAYMAN

§ Phase5:EDI§ Phase6:CORAIL§ Phase7:Conclusion§ Phase8:Glossary

The training is based on the structure of thelogistics guidebook of Groupe PSA and thesupplier Portal. It helps to know all tools in thesupplier portal and to meet expectations ofthe OEM.


ObjectivesandResults:üKnow, understand and masterlogistics tools of the GroupePSA Portal

üEnable teams to effectivelyassess logistics processes

Targetgroups:ØProject ManagersØSales Directors, Key AccountManagers for Groupe PSALogistics Managers

ØMembersofOperationalLogisticsTeam

ØAny person wishing to acquirecompetencies in theimplementation of logisticsprocesses (from planning torealization) with the GroupePSA

Yourtrainer:TrainingisconductedbyaPSAlogisticsprojectmanager.



LOGISTICSTOOLSINRENAULTSUPPLIERPORTAL LO-9


§ Phase1:Supplierlogisticsguidebook§ Phase2:RenaultB2Bportal§ Phase3:Logisticsflows§ Phase4:EDI– Expressionofneeds§ Phase5:ELTAapplication(transport)§ Phase6:Logisticsdocuments– Labels§ Phase7:CINDIproject§ Phase8:PVSapplication(packaging)§ Phase9:DCPapplication(capacitymonitoring)

§ Phase10:Logisticsfailures§ Phase11:IPPRFL– ServiceRate§ Phase12:GQEapplication(incomingqualitymanagement)

§ Phase13:ALFapplication(aftermarketsupplieralert)

The training is based on structure of thelogistics guidebook of Renault and itssupplier portal. It will explain all tools inthe supplier portal and meet expectationsof the OEM.



Yourtrainer:TrainingisconductedbyaRenaultlogisticsprojectmanager.

This training is addressed to suppliers or potential suppliers of Renault who wishtheir teams to use all the logistics applications of the Renault B2B Portal.

ObjectivesandResults:üKnow, understand and masterlogistics tools of Renault Portal

üEnable teams to effectivelyassess the logistics process

Targetgroups:ØProject ManagersØSales Directors, Key AccountManagers for Renault

ØLogistics ManagersØMembersofOperationalLogisticsTeam

ØAny person wishing to acquirecompetencies in theimplementation of logisticsprocesses (from planning torealization) with the RenaultGroup


FMEAFACILITATIONQE-1


The purpose of this training is to familiarize you with FMEA tools and to help youfacilitate FMEA working groups.

Targetgroups:Personsinchargeofproductdesignorprocess,whohavetoelaboratedesign,productand/orprocessspecifications:ØProduct/Process ManagersØCustomer Quality ManagersØWorkshopManagers/MethodsEngineers

ØQuality Project Engineers

§ Phase 1: Input data depending on FMEA analysistype

§ Phase2:Recapandlessonslearned§ Phase3:Modelrangeandfunctionalanalysis§ Phase4:Prioritizationmatrixofdefectslinkedtoproduction

§ Phase5:FMEAnormsfromOEMsandassociatedrequirements

§ Phase6:Assessmentofseveritylinkedtoproduct/processdesign

§ Phase7:Assessmentofdetectionandnecessarymonitoring

§ Phase8:Assessmentofappearanceandrobustnessofproduct/processvalidation

§ Phase9:Assessmentofriskprioritylevellinkedtodefect(productGxDxO)

§ Phase10:DecisionmakingrulesandNPRthresholdassociatedwithactionplantobeimplemented

§ Phase11:RulesofNPRassessmentafteractionstaken(pitfallstoavoid)

§ Phase12:Efficiencyverificationandconfirmationofexpectedeffects

§ Phase13:PlanningofdifferentFMEAsoverprojectphases

The training helps you to better prepare yourFMEA by building a multidisciplinary project teamworking with reliable data. It will help youunderstand the weighting of severity of a default.


ObjectivesandResults:ü Understand FMEA tools andbe able to facilitate workinggroups

ü Implement a methodologyfollowing FMEA

ü Direct and facilitate groupsworking on the resolution offailure

Requirements:Quality management knowledge

Yourtrainer:TrainingisconductedbyaQualityexpertwithmorethan20yearsexperienceintheautomotiveindustry.


LAYEREDPROCESSAUDIT(LPA)QE-2


This training will enable you to continuously improve processes at all levels withinyour organization, to identify risks, to improve the quality of your product and tominimize scrap, waste and customer complaints.

ObjectivesandResults:ü UnderstandLPAauditmethodology

ü AbilitytorunLPAauditsandestablishrobustactionplans

üMeetyourcustomerexpectations

ü Implementthebasisforcontinuousimprovement

Targetgroups:ØProduction(ProductionManagers,TeamLeaders)

ØQualityEngineersØInternalAuditorsØAllmembersofthequalityteam

§ Phase1:LayeredProcessAuditroleincontextwithotherqualityassurancetools(controlplan,problemsolvingmethods)

§ Phase2:Efficientidentificationofcriticalprocesses,theiranalysisanddefinitionofarobustactionplan

§ Phase3:Newstandardizationtoolwithinthecompanyqualitysystem

§ Phase4:Practicalapplicationofknowledgeacquiredduringtraining,includingauditsimulation

Traininghasatheoreticalbasisforthecreationofrobustmulti-levelaudits.Itincludesplans,forms,definitionofauditfrequenciesandactionplans.Thepracticalpartofthetrainingaimstodevelop,toassimilateandtostandardizeauditsinthecompany(PDCAcycle).


Requirements :Quality management knowledge

Yourtrainer:TrainingisconductedbyaQualityexpertwithmorethan20yearsofexperienceinqualityimprovementintheautomotiveindustry.


UNDERSTANDINGANDAPPLICATIONOFPROBLEMSOLVINGMETHODS QE-3


During the training you will learn and apply problem solving methodologies andfacilitate working groups within your company.

Targetgroups:All persons involved in problemsolving or leading working groups inthis area:ØQualityManagersØCustomerQualityManagers/Engineers

ØWorkshopManagersØEngineeringdepartmentØProjectQualityManagers/Engineers

§ Phase1:Similaritiesbetweentrafficaccidentsandcustomernon-conformity

§ Phase2:Processinglogic8D§ Phase3:Terminologyassociatedwithcurative,palliative,corrective,andpreventiveactions

§ Phase4:Definitionofproblemin4phases(defectdefinitioncomparedtothereference,riskevaluation,preventionofrecurrence)

§ Phase5:Countermeasuresin2phases(precautionarymeasures,identification)

§ Phase6:Sorting/reworkin3phases(sortingofstock,reworkofnon-conformproducts,identification)

§ Phase7:Searchforcausesin4phases(gatheringofrealfacts,5Mbrainstorming,prioritizationofpotentialcauses,researchof5Wrootcauses)§ Phase8:Correctiveactionsin3phases(definitionofcorrectiveactions5M+5W,implementation,verification)

§ Phase9:Measurementofeffectivenessofactions,verificationofeffectiveness

§ Phase10:Recap

The training will allow you to understand theproblem solving process and methodology inthe automotive industry through concreteexamples. You will better understand the 5Ws,curative, corrective and preventive actions aswell as cross-project aspects and best practices.


ObjectivesandResults:üUnderstand problem solvingmethods and tools used in theautomobile industry

üApply an adapted methodology tosearch for causes and solve theproblem

üLead and facilitate working groupsin search of problem solving

üApply and present results inreview meetings

Requirements:Qualitymanagementknowledge



ELABORATIONOFQUALITYASSURANCEDOCUMENTS(PPAP) QE-4


During the training you will learn the methods and acquire the knowledgenecessary to manage and implement certification process for production parts.

ObjectivesandResults:üUnderstandrequirementsoftheautomobileindustryconcerningvalidationandcertificationofpurchasedparts

üBeabletoautonomouslycreateacertificationdocument

Targetgroups:Ø ProjectManagersØ CustomerQuality

Managers/EngineersØ SupplierQuality

Managers/EngineersØ ProjectTeamMembersØ ProjectQuality

Managers/EngineersØMembersofOperational

QualityTeams

§ Phase1:Goalsandexpectationsconcerningcertificationdocument

§ Phase2:Contentandexampleofadocument

§ Phase3:SpecificsofcertainOEMsandsuppliers

The training is mainly based on thestructure of a sample documentallowing to detail the requirementsof the automotive industry andspecifics of certain OEMs.


Requirements:Qualitymanagementknowledge



INTERNALAUDITORTRAININGISO9001QE-5


During the training you will understand and recognize why your company should beequipped with a Quality Management System, how to certify it and which impact ithas in terms of responsibilities, resources and organization.

Targetgroups:ØGeneralManagementØQualityDirectors/ManagersØProjectTeamMembersØProjectManagersISO9001Certification

§ Phase1:OverviewofISO9001standards

§ Phase2:Internalauditsaccordingtoaprocessapproach

§ Phase3:Managementofinternalauditprograms

§ Phase4:AuditphasesandanalysisofISO9001requirements

§ Phase5:On-siteaudits§ Phase6:Writingofauditconclusions§ Phase7:Presentationofauditconclusions

§ Phase8:Quizandtrainingresults

Training will help you to understandcontext, concept and requirements ofthe ISO 9001 norm. You will be able torun audits, identify strengths andweaknesses of your company writeconclusions and action plans. Themethod also leaves time for individualreflection allowing each participant todevelop action plans to be implementedafter the training.


ObjectivesandResults:ü Understand process approachü Requirements of ISO 9001 and

localization within the processesü Understand process approach in

the framework of your companyü Know how to identify anddocument processes

ü Understand and implement ISO9001 requirements within yourorganization

ü Understand the mission of theauditor and his impact oncontinuousimprovement of the system

ü Become familiar with the auditquestionnaire according to the Vapproach and the CAPDo® logic

Requirements:Experienceinqualitymanagement

Yourtrainer:ThetrainingisconductedbyaQualityexpertwithmorethan20yearsofexperienceinqualityimprovementintheautomotiveindustry. Formoreinformation:http://www.sneci.com/formations-sneci

[email protected]

INTERNALAUDITORTRAININGISO/TS16949 QE-6


After this training you will be able to audit your company following ISO/TS 16949.

ObjectivesandResults:üAudityourcompanyandprocessesaccordingtoISO/TS16949

üMasteraudittechniquesinordertoperformeffectiveaudits

üKnowwhichpersonalskillshavetobedevelopedinordertobecomeagoodauditor

Targetgroups:Ø Internal Quality AuditorsØ Quality Directors/ManagersØ Quality System Managers

Requirements:• Experienceinqualitymanagement

• Experienceintheautomotiveindustry

• BasicknowledgeofISO/TS16949

§ Phase1:ReminderofISO/TS16949requirements

§ Phase2:RequirementsofISO/TS16949andISO19011forinternalaudits

§ Phase3:Differenttypesofinternalaudits(system,productionprocess,product,stock...)

§ Phase4:Auditingfollowingtheprocessapproach

§ Phase5:Reviewofmainstagesofaudit

§ Phase6:Step1– Preparationandplanningofaudit

§ Phase7:Step2– Executionofaudit§ Phase8:Step3– Writingofauditreport

§ Phase9:Step4– Correctiveactionsandauditfollowup

§ Phase10:Selectioncriteriaandevaluationofauditors

Based on dynamic pedagogics andteamwork and with support of casestudies and audit simulationsparticipants will learn to conductaudits.




PROCESSAUDITORTRAININGQE-7


This training will convey you a holistic overview of audits. It enables you to learnand implement a structured approach and to organize and realize productionprocess audits.

Targetgroups:Ø QualityManagersØ Industrialization/ProductionManagers

ØMethodsManagersØ ProjectTeamMembersØ ProjectSupplierQualityDirectors

§ Phase1:Fundamentals:- Objectives- Preparation- Execution

§ Phase2:Analysisofprocessauditmatrix,practicalexamples

§ Phase3:Assessment§ Phase4:Presentationandauditreport

Participants learn theoreticalprinciples of production processaudits and detailed analysis of thetypical audit matrix. This theoreticalstudy is followed by concreteexamples.


ObjectivesandResults:ü Understand the concepts and

conduct a production processaudit

ü Build an audit grid using concreteexamples

ü Be able to plan and manageinternal production process auditsand/or supplier audits

ü Allow confirmed auditors toeffectively audit the productionprocess

Requirements:Experienceinqualityauditsandprojectmanagement

Yourtrainer:TrainingisconductedbyaQualityDirectorwithmorethan20yearsofexperienceinqualityimprovementintheautomotiveindustry.


UNDERSTANDINGISO/TS16949QE-8


Participants will have a clear vision of the ISO/TS 16949 norms, understandrequirements of the standard and internalize a process approach.

ObjectivesandResults:ü ImplementamanagementsystemwhichcomplieswithISO/TS16949requirements

ü ApplyISO/TS16949requirementsinyourareaofexpertise

ü IdentifyapplicablerequirementsofISO/TS16949processbyprocess

Targetgroups:Ø QualityDirectors/ManagersØ QualitySystemManagersØ InternalQualityAuditorsØ ProcessLeadersØ ProjectQualityLeadersØ AllpersonsinvolvedintheimplementationofISO/TS16949

Requirements:• Experienceintheautomotiveindustry• Experienceinqualitymanagement

§ Phase1:Qualitymanagement§ Phase2:The8principlesofqualitymanagementandthe3principlesofISO/TS16949

§ Phase3:DetailedreviewofrequirementsofISO/TS16949

§ Phase4:ProjectmanagementincompliancewithISO/TS16949

Working together in sub-groupsparticipants learn the mainconcepts of ISO/TS 16949, have theopportunity to discuss and learnnew skills.Through regular summaries keypoints of the training arehighlighted.




SETTINGUPAQUALITYWALLANDASSOCIATEDINDICATORS QE-9


After the training participants will understand customer expectations concerningprotective measures. They will understand responsibilities for the implementationand monitoring of the quality wall and its indicators.

ObjectivesandResults:ü Beabletoinstallaqualitywall

correspondingtocustomerexpectations

ü Haveamethodologyallowingtomonitor,andraisethequalitywall

ü Leadandfacilitateworkinggroupssearchingforactionsinordertoraisethequalitywall

Targetgroups:Ø QualityManagersØ ProductionManagersØProjectQualityManagers/Engineers

ØAllpersonswhorepresentthecustomerandwhomustmakesurethatproductsaredeliveredaccordingtospecifications

§ Phase1:Definitionandoperatingofaqualitywall

§ Phase2:Trainingandauthorizationofpersonnelworkinginthequalitywall

§ Phase3:Validationoffirstpartinspectedatthequalitywall

§ Phase4:Controlinstructionsandrelateddocumentation

§ Phase5:Treatmentofdefectiveparts§ Phase6:Identificationofpartshavingpassedthequalitywall

§ Phase7:Reportingofresultsobservedatthequalitywall

The training was designed allowing youto understand the process ofimplementation of a quality wall, theelaboration of operating rules related tothe start of production, client protectivemeasures to be installed and theiroperating mode, documentation andanalysis of results that allow to act atthe raise of the quality wall.


Requirements:• Experienceintheautomotiveindustry

•Experienceinqualitymanagement

Yourtrainer:TrainingisconductedbyaQualityexpertwithmorethan20yearsofexperienceinqualityinautomotiveindustry.


PSA/GMQIP+/NSAAUDITPREPARATION QE-10


QIP+/NSA audit is inevitable if you wish to become part of theGroupe PSA or GM Group Supplier panel.

ObjectivesandResults:üPrepareyoursiteforthePSA/GMQSB+audit

üImproveyourprocessesincaseofunsatisfactoryresults

üPasstheNSAauditsinordertostartworkingwithoneofthecustomers

üBetterreplytocustomerexpectations

Requirements:KnowledgeofthePSA/GMQIPsystem

§ Phase1:Definitionofscopeandobjectivesoftheaudit

§ Phase2:SignatureofNon-disclosureagreement(optional)

§ Phase3:Analysisofdocumentationbeforeaudit (Resultsof1st QSB+audit,internaldocumentation)

§ Phase4:Plantvisitpriortoaudit§ Phase5:Postingofinvitationletterincludingagendaofaudit

§ Phase6:Audit§ Phase7:Adhocevaluationafteraudit§ Phase8:Sendauditreport§ Phase9:Actionplanfollow-up

There are two options for this assignment:• Preventive approach before QSB+ audit byPSA/GM in order to make sure thatprocesses are on the right level. Ourauditor will perform the QSB+ audit thecustomer way and unveil non-conformities

• Reactive approach after an unsuccessfulaudit by PSA/GM. The objective is to helpthe supplier improve processes based onthe customer audit report.


Yourtrainer:TrainingisconductedbyaQualitydirectorhavingarichworkingexperiencewithGroupePSA.

Targetgroups:ØInternalAuditorsØQualitySystemExpertsØDirectorate


PSA/GMQIPAUDITS(QSB+,NSA,PCPA)TRAINING QE-11


This training is addressed to suppliers who wish to receive theQSB+ certification from Groupe PSA /General Motorsor prepare an auto-evaluation for PSA SD Site / SQE GM.

ObjectivesandResults:ü UnderstandrequirementsandcriteriaofQIP+(QualityandIndustrialPerformance),PCPA,NSAaudits

ü Understandgeneralrulesofaudits

ü Enrichyourknowledgewithqualityrequirementsintheautomotivesector

§ Phase1:UseofQIPtool§ Phase2:Recommendedbestpractices:

• Fastresponseprocessandtools• Managementofnon-conformproducts

• Implementationofverificationsystem,riskmanagement

• Standardization&Training• LayeredProcessAudit(LPA)• SupplyChainManagement• Changemanagement• Maintenance

§ Phase3:Practicalapplicationofacquiredknowledgewithsupportofcasestudies

§ Phase4:PossibilitytoperforminternalQSB+audit

QIP (Quality and Industrial Performance) is akit of 3 audits performed by PSA and GM toassess the supplier quality assurance level. Asa PSA partner our trainers will explain you howto use the tool in a correct way and give bestpractice ideas/examples on all auditrequirement/criteria.


Requirements:Knowledge ofQIPsystemofPSA/GM

Targetgroups:ØInternalAuditorsØQualitySystemSpecialistsØDirectorate

Yourtrainer:TrainingisconductedbyaqualitydirectorhavingarichworkingexperiencewithGroupePSA.


STANDARDSANDLPA(LayeredProcessAudit) QE-12


This training is based on an exercise which will let you understand the interest ofoperating with standards, the role of different players, the process of a standardcreation associated with the LPA.

ObjectivesandResults:ü UnderstandtherequirementsSMQCD(Security,Management,Quality,Cost,Delay)andintegratethemtostandards

ü KnowhowtocarryoutLPA.ü Knowshowtooptimizeastandardcomparedtotheposition.

Targetgroups:Ø OperatorsØ TeamLeadersØ SupervisorsØWorkshopsSpecialistsØManagementTeams

• Phase1:Introduction• Phase2:Principlesanddefinitions• Phase3:Processofthestandardcreation

ü Difficultiesü Specificities

• Phase4:Practicalimplementation• Phase5:LPA• Phase6:StandardOptimization


Yourtrainer:Thetrainingisheldbyaqualityspecialistwithover20yearsofautomotiveexperience



TRAININGOFTRAINERSTR-2


The training is addressed to those who wish to learn how to prepare and facilitatetraining sessions, how to let participants retain a maximum of information in alimited timeframe and who wish to give the means to participants to retainselected information.

ObjectivesandResults:ü Learntofacilitateandmanage

trainingsessionsü Understandneedsoftraineesü Useefficientlytools(Power

Point,paperboard)ü Avoidmainpitfallsoffacilitation

Targetgroups:Ø TrainersØ HRTeamMembersØ Allpersonshavinginformationtoberetainedbyothers:management,instructors,technicians


§ Phase1:Customizetrainingsaccordingtotraineesneeds

§ Phase2:Adaptcontributionstoneeds

§ Phase3:Implementtraining§ Phase4:Effectivelybegintraining§ Phase5:Rightuseofmethodsandmaterials

§ Phase6:Managedifficultgroups§ Phase7:Evaluateacquiredknowledge

§ Phase8:Traineefollowup

During the training participantssimulate exercises and real casestudies. The number of participants islimited. Participants can contact thetrainer during 3 months after thetraining when applying competenciesacquired.


Yourtrainer:Trainingsessionsareconductedbyaspecialistinthefieldsofeducation,trainingcreation,team-buildingandtime-management.


MANAGEMENTOFACOMPANYTRAINING TR-3


This training teaches fundamental management knowledge in order to convey toparticipants a clear view of financial management within a company.

ObjectivesandResults:ü Understandeconomic

mechanismsandfunctioningofacompany

ü Knowhowtoanalyzeandinterpretmainresultsinordertoimplementcorrectiveactions

Targetgroups:Ø ProjectTeamMembersØ CompanyDepartmentManagers

Ø BuyersØ Allpersonswhodealwithcorporatefunds

§ Phase1:Coststructure:majorcostitems,variable costs,fixedcosts,calculationofbreak-evenpoint,directandindirectcosts,calculationofmachinehourlyrates,laborcosts,valuationofotheritemswithcalculationrules

§ Phase2:Costbreakdownofnetcostsandmonitoring

§ Phase3:Budgetandcontrol§ Phase4:ProfitandLossstatement,andothercompanyresultstoknow

§ Phase5:Financialanalysis:balancesheet,workingcapital,mainfinancialandeconomicratios

§ Phase6:Dashboardandeconomicmanagement

§ Phase7:Businessplan:conceptandmainelementstounderstand

Training is based on concrete cases andexercises conducted in each phase. Onecase study shows the relation betweenprofit and loss statement, balance sheetand liquidity position.



Yourtrainer:Thetrainingisconductedbyabusinessconsultantteachingfinancialmanagementatabusinessschool.


INTRODUCTIONINTOLEANMANUFACTURING TR-4


§ Phase 1: Concept of Lean§ Phase 2: Lean system, its history

and philosophy§ Phase 3: Fundamental principals of

Lean§ Phase 4: Basic tools: 5S, visual

management, standardization,continuous improvement

The training relies on the theoreticalbasis of Lean Manufacturing and isenriched with practical exercisesallowing to understand the way ofthinking Lean and to identify areaswithin your company where Leanmay bring a real added value.


During the training you will learn importance and benefits of Lean Manufacturingand how to implement it in your company in order to improve your industrialperformance.

Objectives and Results :ü Understand the Lean approach

and its main conceptsü Understand roles of different Lean

Managers during implementationüChoose the right Lean tool and use

it at the right momentüPitfalls to avoid while implementing

LeanüBe able to convince your teams of

the importance of Lean

Requirements :No specific requirements

Your trainer :Training is conducted by a Lean Manufacturing expert having a large experience in the implementation and monitoring of Lean Manufacturing.

Target groups:Ø General ManagementØ Production ManagersØ Methods ManagersØ All persons assigned as change or

improvement agents during theintroduction of Lean


OPTIMIZATIONOFWORKSTATIONS&IMPROVEMENTOFWORKINGCONDITIONS TR-5


This hands-on training will allow you to deepen your knowledge in LeanManufacturing and in change management and to translate it into practice in anindustrial environment.

ObjectivesandResults:ü Understandfunctioningand

implementationmethodsofLeanManufacturing

ü BeabletoimplementLeantoolsinyourindustrialsite

Requirements:KnowledgeofLeanconcept

§ Phase 1: Just-in-time§ Phase 2: Jidoka§ Phase 3: Field observation§ Phase 4: Working conditions§ Phase 5: Process analysis§ Phase 6: Cycle time§ Phase 7: Cycle time analysis§ Phase 8: Adjustment of work

stations§ Phase 9: Solutions§ Phase 10: Reorganization of work

stations and their location

Training is conducted in an industrial environment in a plant. The analysis realized during the training will provide the plant manager with real improvement opportunities.


Yourtrainer:TrainingisconductedbyaLeanManufacturingexperthavingalargeexperienceintheimplementationandmonitoringofLeanManufacturing.

Targetgroups:Ø GeneralManagementØ ProductionManagersØMethodsManagersØ Allpersonsassignedaschange

orimprovementagentsinduringtheintroductionofLean


FLOWMANAGEMENTINANINDUSTRIALENVIRONMENT TR-6


ObjectivesandResults:ü UnderstandLeanmethodsü BeabletomanageanactionplanbasedonMIFAresults

Requirements:KnowledgeinLogisticsandLeanManufacturing

§ Phase1:MIFA(MaterialInformationFlowAnalysis)training

§ Phase2:Physicalandadministrativeflowmapping

§ Phase3:Identificationofimprovementareas

§ Phase4:End-statedesignofoptimizedflowmap

§ Phase5:Elaborationofimplementationplan

The training is based practicalexperiences of Lean implementation. Itconsists of 3 days of intense on-sitetraining and 1 day of coaching andfollow-up by the manager in charge ofthe implementation of the action planthe following 3 to 4 months dependingon the importance of actions to beimplemented.


Yourtrainer:TrainingisconductedbyaLeanManufacturingexperthavingalargeexperienceintheimplementationandmonitoringofLeanManufacturing.

Targetgroups:Ø GeneralManagementØ ProductionManagersØMethodsManagersØ Allpersonsassignedaschange

orimprovementagentsinduringtheintroductionofLean

This hands-on training will allow you to deepen your knowledge in LeanManufacturing and in change management and to translate it into practice in anindustrial environment. It will allow you to systematically assess the flows andstocks of your company.


LEADERSHIP,ASSETIVENESSANDPERSONALIMPACT TR-7


This training is addressed to those who wish to assert their personality in order to bemore efficient, to learn how to release their power and potential to exert theirinfluence and strengthen their impact and interpersonal skills.

ObjectivesandResults:üBeawareofyourpersonalprofileandresources

üIdentifytechniquesofassertiveness

üDiscoverassertivenessasalevertoimproveperformanceandleadership

üWidenyourinfluenceandpowerofpersuasionwithpracticalandmobilizingbehavior

Targetgroups:Ø LeadersØ DecisionMakersØManagersØ TeamLeaders


§ Phase 1: Better know yourself in order to bemore assertive in your professionalenvironment:

•Discover the basic principles of leadership•Understand the behavioral patterns andidentify the roots of your personality

•Identify your driving power for progress• Phase 2: Develop your Emotional Intelligence:

•Identify key competences•Better manage your emotions, increase yourprofessional efficiency, and strengthen yourleadership

§ Phase 3: Put into practice techniques ofassertiveness:

•Develop self-esteem, reinforce personalefficiency•Assertiveness, a method to gain confidence•Assert yourself in difficult situations

§ Phase 4: Building personal vision:•Define your vision and personal strategy•Build an action plan

The method is based on group dynamics: 1collective session followed by 2 individualcoaching sessions of 1 hour for each participant.Training is very intensive. It alternatesmethodological contributions and participantinteraction. It as aimed at personalized work, foreach participant, definition of specific objectivesand personal action plan


Yourtrainer:Trainingisconductedbyateammanagementandteambuildingexpert


COMMUNICATE IN ENTREPRISETR-10


This training is for people wishing to « update » their communication skills. Aftersome theoretical review, trainees will practice role-playing exercises based on realcases.

ObjectivesandResults :ü Obtainthebasicprinciplesofcommunication.ü Adapt theprincipalestoeachperson.ü Adapttheprinciplesaccordingtosituations.ü Knowhowtoconductameetingoraworkinggroup.ü Discoverthetoolsofcommunicationandtheircomplementarities.

Targetgroups:Ø Decision MakersØManagersØ TeamLeaders


§ Phase1:Knowhowtocommunicate withinenterprise

§ Phase2:Communicationschema

§ Phase3:Frameofreference

§ Phase4:Activelistening

§ Phase5:• Reformulation• Questionning

§ Phase6:Methods ofmemorization

§ Phase7:Communicationinmanagementacts

§ Phase8:Projectagreement,focusingondiversityandequalityoftreatment

§ Phase9:Evaluationoftraining

The pedagogical methodology is based ondynamics of the group.Verypracticaltraining,italternatesmethodologicalcontributionsandinteractionsbetweenparticipants.


Yourtrainer:Trainingisconductedbyateammanagementandleadershipexpert

MISSIONS OF A MANAGERTR-11


This training is for people wishing to resituate themselves in their role as amanager, to organize themselves, and to optimize the performance of their team.

Objectifsetrésultats:ü Understandthemissionsofamanagerü Identifythedifferentactivitiesofamanagerü Organize activities


Requirements:Nospecific requirements

§ Phase1:Result achievement

§ Phase2:Teamwork development

§ Phase3:Developing teammembers

§ Phase4: Activities ofmanager:• Scheduled activities• Unexpected activities:

• Inrealtime• Indiffered time

The pedagogical methodology is based ondynamics and reflection of the group.The training will reveal the diversity ofactivities.


Your trainer:Trainingisconductedbyprofessionalofmanagement.

MANAGE A TEAM IN MANUFACTURING SITETR-12


This training is for people wishing to discover the fundamentals of team leadershipwithin industrial environment.

ObjectivesandResults :ü Understand animationtoolsü Allow tostructurehis/hersectorüUnderstand andutilize ofdiffrent managerial ritualsüUnderstandandutilizeofmethodologicaltools



§ Phase1:Designacontract ofobjectives

§ Phase2:Define objectives

§ Phase3:Navigate thecontract ofobjectives

§ Phase4:managerial rituals

§ Phase5:Methodologicaltoolsforsolvingproblems

§ Phase6:Standardization

§ Phase7:Teamleadership

§ Phase8:Evaluationoftraining

The pedagogical methodology is based ondynamics of the group.Very practical training, it alternatesmethodological contributions and interactionsbetween participants.


Your trainer:Trainingisconductedbyspecialistinworkshopmanagement.

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