training catalog - sneci€¦ · s.a.s. au capital de 250 000 euros - r.c. nanterre b 712 063 106...

Accelerating performance internationally

TRAINING CATALOG

2015

L’accélérateur de la performance à l’International 2

16, rue Rivay F - 92300 Levallois

Tél. : + 33 (0) 1 41 40 16 16 Fax : + 33 (0) 1 41 40 16 00 E-mail : [email protected] S.A.S. au capital de 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - TVA FR 40 712 063 106 - Organisme de formation n° 11 92 18377 92

www.sneci.com

S N E C I : I n t e r n a t i o n a l c o m m e r c i a l d e v e l o p m e n t

a n d i m p r o v e m e n t o f i n d u s t r i a l p e r f o r m a n c e

8 S N E C I S e r v i c e s

Business Development

Strategy & Market Study

Distribu<on Partnership & M&A

Training & Coaching

Project Management

Quality Support Purchasing & Logis<cs

Accelerating performance internationally 3

www.sneci.com

S N E C I : A G L O B A L S E R V I C E P R O V I D E R

!  Global industrial and commercial strategic consulting company, specialized in the international development of ISEs & SMEs in the high-tech and transportation industries

!  Strong roots in the automotive sector – an industry of excellence

!  Offices in France, Germany, Slovakia, Korea, China, Russia and India

!  Diverse talent - 13 nationalities, working with 34 countries !  70 consultants, including 50 experts in the automotive

industry

16, rue Rivay F -‐ 92300 Levallois

Tel.: + 33 (0) 1 41 40 16 16 Fax: + 33 (0) 1 41 40 16 00 E-‐mail: [email protected] S.A.S. with a capital of 250 000 euros - R.C. Nanterre B 712 063 106 �

Siret 712 063 106 00025 - VAT FR 40 712 063 106�

"  Strategy & Market Study

Based on its deep sector knowledge and intensive relationships with all major market players SNECI provides market entry or competitive analysis in preparation to your Business Development activities with customized or sector specific market studies on technology trends and market evolution.

"  Business Development With more than 62 years experience in business acquisi<on and offices in Western and Eastern Europe, China and Korea, SNECI opens doors for you into new markets, to new customers or into new segments connecting you to the right senior-level decision makers.

"  Distribution Based on its extensive knowledge of the OES and aftermarket business SNECI provides reliable distribution services applying its comprehensive service portfolio from sourcing over quality to logistics services and its access to worldwide product manufacturers.

"  Partnership & M&A SNECI combines deep sector experience with extensive industry knowledge and cross-‐border rela<onships allowing us to provide you all-‐embracing consul<ng services and to find for your company the best fit.


www.sneci.com

C O M M E R C I A L D E V E L O P M E N T S E R V I C E S



Siret 712 063 106 00025 - VAT FR 40 712 063 106�

"  Project Management

Managing more than 50 international projects per year SNECI’s high-skilled Project Management Team accompanies you throughout complete projects or specific project stages while fully understanding customer expectations in all project phases.

"  Training & Coaching

SNECI provides training and coaching strictly adapted to the automotive industry in 13 different languages with local accredited trainers customized to your expectations while taking into consideration your customer’s requirements.

"  Quality Support

With more than 30 years experience in quality in automotive production and more than 2000 hours of system and process audits and assessments SNECI prepares and trains your teams to successfully pass audits and to manage crisis situations.

"  Purchasing & Supply Chain

With a supplier base of more than 4.000 suppliers SNECI helps you to find suppliers adapted to your needs and to obtain better purchasing conditions. Our experienced international experts design first-class logistics solutions for you and support you from logistics operations to daily administrative tasks.


www.sneci.com

I N D U S T R I A L P E R F O R M A N C E S E R V I C E S



Siret 712 063 106 00025 - VAT FR 40 712 063 106�

L’accélérateur de la performance à l’International 6

16, rue Rivay F - 92300 Levallois

Tél. : + 33 (0) 1 41 40 16 16 Fax : + 33 (0) 1 41 40 16 00 E-mail : [email protected] S.A.S. au capital de 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - TVA FR 40 712 063 106 - Organisme de formation n° 11 92 18377 92

www.sneci.com

T R A I N I N G & C O A C H I N G

Business Development

Strategy & Market Study

Distribu<on Partnership & M&A

Training & Coaching

Project Management

Quality Support Purchasing & Logis<cs

S N E C I R E F E R E N C E S

7 Accelerating performance internationally

"  More than 1 700 active people trained from more than 140 suppliers in 13 countries (France, Germany, Spain, Italy, Poland, Slovakia, Czech Republic, Hungary, Slovenia, Croatia, Russia, China and Korea).

"  Training courses in 13 different languages (French, English, German, Spanish, Italian, Portuguese, Czech, Slovak, Romanian, Mandarin, Cantonese, Korean, Japanese).

"  On-site training in Western Europe, Eastern Europe and Asia, or in our offices in France, Spain, Slovakia, China, Hong Kong or Korea.

"  Tier 1, who wish to train their teams and new employees, as well as Tier 2 and Tier 3 suppliers.

"  Satisfaction rate above 95 %.

Philosophy_____________________________________________________ An effective, pragmatic and experienced approach thanks to SNECI’s flexibility. Each supplier has a particular history and specific needs. SNECI, who has been working for more than 60 years with international suppliers, understands this well. This is why, before each of your training courses, our consultants will call and send you a questionnaire to define with you: "  Your precise needs "  Your objectives Our consultants will define with you which training is the most suited to your needs and will adapt, if necessary, our modules according to your particular and personal expectations, because every customer is unique. Our modules contain a theoretical part based on the expectations of the automotive industry and they also integrate, with concrete cases, the field experience of our consultants.

Objectives_____________________________________________________ "  Optimize your performance and satisfaction with training actions and

practical advice, easy to implement. "  Make you quickly autonomous in order to allow you to become an actor of

your performance. "  Assist you with your international organizations and customers through our

global presence to deploy your training programs seamlessly.



Commitment_________________________________________________ "  To benefit from tested and operational methods based on the field

experience of our consultants. "  Allow you to obtain effective results quickly. " Make you autonomous in your missions. "  Provide a teaching team suited to your needs.

Ambition_____________________________________________________ To contribute to the efficiency of your organization by accompanying your

efforts in: "  Improving the Customer - Supplier relationship. "  Improving quality, to reach the requirements of different OEMs and Tiers 1. "  Accelerating time to market. " Controlling risks (costs, quality, logistics). " Creating value and cutting costs.

Coaching_____________________________________________________ "  In addition to these training programs, we are at your disposal to carry out

specific and personalized coaching missions tailored to your needs. In this context, we advise you to find the most appropriate accompanying formula and thus ensure your success.

Competences_________________________________________________ "  All our trainers have more than ten years of experience in their domains. " Whatever your activity, our experts will know how to help you not only in

customer relationship, project management, and quality, but also in logistics and Lean Manufacturing.




LIST OF TRAINING COURSES

KNOWLEDGE OF AUTOMOTIVE WORLD Code

•  Knowledge of the world automotive market (by zone) CM-1

•  Win a new customer and gain his loyalty CM-2

•  Automotive pass in 5 days CM-3

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PROJECT MANAGEMENT Code

•  Handle a customer account PP-1

•  Manage an automotive project PP-2

•  Efficient management of PSA Peugeot-Citroën projects PP-3

•  Efficient management of Renault projects PP-4

•  Specificities of Renault and PSA projects PP-5

•  Project management and project manager leadership PP-6

•  Answer to an RFQ PP-7

•  Answer to PSA Peugeot-Citroën RFQ PP-8

•  Answer to Renault RFQ PP-9

NEW !

NEW !


LOGISTICS Code

•  Global MMOG/LE Version 4 LO-1

•  Audit MMOG/LE V4 LO-2

•  EDI in the automotive industry LO-3

•  Logistics management in the automotive industry LO-4

•  Logistics management for PSA Peugeot-Citroën LO-5

•  Logistics management for Renault LO-6

•  Specificities of Renault and PSA logistics LO-7

•  Logistics tools in PSA Peugeot-Citroën B2B portal LO-8

•  Logistics tools in Renault supplier portal LO-9

•  Supply Chain Management Seminar LO-10

QUALITY Code

•  FMEA facilitation QE-1

•  Layered Process Audit (LPA) QE-2

•  Understanding and application of problems solving methods QE-3

•  Elaboration of quality assurance documents QE-4

•  Internal auditor training ISO 9001 QE-5

•  Internal auditor training ISO/TS 16949 QE-6


NEW !

NEW !

NEW !


CROSS-FUNCTIONAL ACTIVITIES Code

•  Purchasing training for automotive OEM and suppliers TR-1

•  Train the Trainer TR-2

•  Management of a company – training TR-3

•  Introduction into Lean Manufacturing TR-4

• Optimization of workstations and improvement of working conditions TR-5

•  Flow Management in an industrial environment TR-6

•  Leadership, assertiveness and personal impact TR-7

•  Help and support for your international development TR-8

QUALITY Code

•  Process auditor training QE-7

•  Understanding ISO/TS 16949 QE-8

•  Setting up a quality wall and associated indicators QE-9

•  PSA/GM QSB+/NSA - audit preparation QE-10

•  PSA/GM QIP audits (QSB+, NSA, PCPA) – training QE-11


NEW !

NEW !

NEW !

NEW !

NEW !

KNOWLEDGE OF THE WORLD AUTOMOTIVE MARKET (BY ZONE) CM-1


In half a day this training will allow you to understand specificities of one of 7 automotive regions: Western Europe, Eastern Europe, Russia, Japan, China, South Korea, Latin America.

Objectives and Results: "  Understand the environment and current market context "  Apprehend the challenges of OEMs and suppliers in different regions "  Structure company’s market approach in different regions "  Understand social and economic context of these regions "  Understand country’s culture and its working culture

Target groups: #  Newcomers to the automotive sector #  Local managers who need a global vision #  Executives with responsibilities in these countries or regions #  Managers/Companies wishing to tackle the automotive market

Requirements : •  No specific requirements

!  Phase 1: Global market overview !  Phase 2: Focus on a concrete region !  Phase 3: Social and economic data of the region !  Phase 4: Regional forecast !  Phase 5: Overview of major vehicle manufacturers and suppliers !  Phase 6: Culture exploration !  Phase 7: Analyses and conclusion

The training is practice oriented with case studies and mutual sharing of information and experiences.

Content and methodology of training:

Half a day

For more information: http://www.sneci.com/formations-sneci +33 1 41 40 16 08

[email protected]

Your trainer: •  Training is conducted by a professional of strategy and market research in the automotive industry with over 30 years of experience.

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Dates for 2015: February 10, July 03, November 30

WIN A NEW CUSTOMER AND GAIN HIS LOYALTY CM-2


The training is for professionals willing to better understand the automotive industry, the different phases and control modes of projects as well as corresponding requirements of manufacturers to their suppliers.

Target groups: #  Strategy and General Management #  Sales Managers #  Key Account Managers #  Project Managers #  Project team members #  Supplier Quality Directors


!  Phase 1: Customer acquisition (market study, SWOT, techniques and skills, OEM portals, questionnaires, preparation of customer audits, quality system). !  Phase 2: Request for quotation (cost analysis & price calculation, contractual techniques, offer preparation, sales conditions, customer account management, negotiation skills). !  Phase 3: Project management (project milestones, design & validation of prototypes , ISO/TS standards & customer requirements). !  Phase 4: Series production (problem identification & resolution, best practices to ensure constant quality and sufficient capacity, implementation of Lean Manufacturing & continuous improvement).

Based on case studies of different players in the European automotive industry, this training provides definitions of specific project phases necessary for successful project management at suppliers. The case studies emanate from project phases of different OEMs (VW, Audi, Toyota, BMW, GM, Ford, Honda, Fiat, PSA Peugeot-Citroën, Renault, Nissan,…).


2 days


[email protected]

Your trainer : •  Training is conducted by a customer relations experts with more than 20 years experience in the automotive industry particularly in business development, quality and customer development.

Dates for 2015: April 01 – 02, October 06 – 07

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Objectives and Results : "  To be able to control your projects efficiently following a robust methodology "  Implement the tools associated with project management "  Meet the expectations and deliverables of your customers "  Allow adaptation of your project management to various existing approaches

AUTOMOTIVE PASS IN 5 DAYS CM-3


In 5 days, you will discover the main aspects of the automotive industry: geostrategic vision, projects, quality, logistics, purchasing, industrial and economic performance.

Objectives and Results : "  Understand challenges and environment of the automotive industry "  Comprehend situations to manage and tools to use in the automotive world "  Structure own and company approach according to sector "  Understand and master the necessary tools

Target groups: #  Junior automotive professionals # Executives and local companies wishing to globalize their activities #  Managers in career development

!  Phase 1: Strategy: •  Overview of leading manufacturers and suppliers •  Review of global strategies and their implications

!  Phase 2: Project Management: •  Specificities of project management in the automotive industry: main phases, input data, deliverables and customer expectations

!  Phase 3: Quality: •  Specificities and main tools of quality management in the automotive industry.

!  Phase 4: Logistics: •  Importance of logistics and supply chain management in the automotive industry, transport management and specific indicators

!  Phase 5: Industrial Performance: •  Importance, main elements and tools of Lean permitting to identify areas of improvement in your company

The training is practice oriented with real cases studies and comprises mutual sharing of information and experiences.


5 days


[email protected]

Date for 2015: June 15 – 19

15


Your trainer : •  Training is conducted by professionals of each field (strategy, market study, quality and logistics) with more than 30 years experience in the industry.

HANDLE A CUSTOMER ACCOUNT PP-1


Customer account management training is essential to those who wish to optimize their long-term client relationship and to understand their strengths and weaknesses with respect to clients and to the market in general.

Objectives and Results : "  Distinguish the different phases of managing a customer account "  Exploit this knowledge positively in your negotiations

Target groups: # Sales Directors # Sales Administration # Project Directors # Engineering Directors # All teams more or less involved in sales activities

Requirements: •  Knowledge of the automotive market

!  Phase 1: Customer management cycle !  Phase 2: Innovation and product knowledge !  Phase 3: Product management and costing strategy !  Phase 4: Management of contractual relationship !  Phase 5: Negotiation: principles and tools Each stage of the training is driven by SNECI’s pedagogical method. Participants begin with a playing activity to discover sales tactics. At the end of this activity, each participant has understood and acquired the concept. Participants will apply the concept in the context of their companies and profit from exchanges with other participants. Our method also leaves time for individual reflection, allowing each participant to develop an action plan to be executed after the training.


1 day


[email protected]

Your trainer : •  Training is conducted by an expert of the automotive industry with more than 10 years work experience at major car manufacturers.

Dates for 2015: March 2, June 22, November 6

16

MANAGE AN AUTOMOTIVE PROJECT PP-2


This training will help you to understand the different milestones of automotive development projects, to understand the requirements of OEMs towards their suppliers. It will help you to implement provisions and tools to successfully manage your projects.

Objectives and Results : " Be able to manage your projects

efficiently using a robust methodology

" Implement the tools necessary to manage a project

" Meet and fulfill the expectations and deliverables of your clients

" Allow the adaptation of your project management methods to other existing approaches

Target groups: # Project Directors # Project Managers # Project Team Members # Supplier Quality Managers # Industrialization Managers


!  Phase 1: Automotive context !  Phase 2: Basics of project

management !  Phase 3: Project phases (expression of

requirements, RFQ, product/process design, industrialization, validations, start of production, production)

!  Phase 4: Input data, tasks to accomplish, and expected deliverables for each phase

!  Phase 5: Comparison of different procedures of principal manufacturers

Based on case studies of different players in the European automotive industry, this training provides definitions of specific and necessary phases for successful supplier project management. The case studies emanate from project milestones in place at different OEMs (VW, Audi, Toyota, BMW, GM, Ford, Honda, Fiat, PSA Peugeot-Citroën, Renault, Nissan,…).


2 days


[email protected]

Your trainer : •  Training is conducted by a quality expert with more than 20 years of experience in the automotive industry.

Dates for 2015: March 10 – 11, September 29 – 30

17

EFFICIENT MANAGEMENT OF PSA PEUGEOT-CITROEN PROJECTS PP-3


Target groups: # Key Account Managers PSA

Peugeot-Citroën # Project Quality Managers # Project Director/Managers # Industrialization Managers # Product/Process Project Team

Members # Quality Team Members

!  Phase 1: Overview of the AQF approach and of the MRF PSA Peugeot-Citroën

!  Phase 2: Preliminary phase – expression of requirements and supplier choice

!  Phase 3: Progressive product and process qualification (Foqu@lis, evaluations, audits)

!  Phase 4: Quality and Logistics customer claim management (Am@deus, Madig)

!  Phase 5: Change management during serial life

This training is based on the structure of the MRF of PSA Peugeot-Citroën and participants will delve into the use of the tool proprietary to PSA.


2 days


[email protected]

Your trainer : •  Training is conducted by a PSA project management expert having more than 20 years of work experience with this OEM.

Dates for 2015: March 19 – 20, October 15 – 16

18

Requirements : •  Automotive market knowledge •  Knowledge of project management

This training is addressed to PSA Peugeot-Citroën suppliers or potential suppliers who wish their teams to get to know and understand requirements of the PSA Group through the MRF (Suppliers Relation Management) and who wish to know how to implement methods and tools for successful projects with their customer.

Objectives and Results : "  Identify responsibilities between supplier and vehicle manufacturer "  Understand the 3 successive phases of a project covering the entire product lifecycle "  Understand mandatory project deliverables "  Enable teams to effectively assess process against requirements

PP-4


This training is addressed to Renault suppliers or potential suppliers who wish their teams to get to know the methodology of Renault development projects, to become familiar with supplier quality tools and who wish to know how to implement methods and tools for successful projects with their customer.

Objectives and Results : "  Understand the method of project development from RFQ phase to start of production "  Implement monitoring and support of future Renault projects

Target groups: # Key Account Managers Renault # Sales Directors # Project Directors/ Managers # Product/Process

Industrialization Managers # Project Quality Managers # Quality Team Members

!  Phase 1: Overview of Renault requirements (standards and specifications)

!  Phase 2: ANPQP Methodology and ISO/TS 16949

!  Phase 3: HCPP Process (Ranking of Product Process Characteristics)

!  Phase 4: Change Management during project and serial life

!  Phase 5: Access to tools through Renault portal

The training module is designed to help you understand the process and methodology of product/process development according to the requirements specified by the Renault Group. It covers expectations from phase 1 – selection and supplier choice, through phase 5 – start of production and ramp-up. This training will also allow you to better understand quality tools such as the ASES audit and supplier evaluation tools of the Renault Group.


2 days


[email protected]

Your trainer : •  Training is conducted by a Renault project management expert having more than 15 years of work experience with this OEM.

Dates for 2015: April 13 – 14, September 7 – 8

EFFICIENT MANAGEMENT OF RENAULT PROJECTS

19

Requirements : •  Automotive market knowledge •  Knowledge of project management

SPECIFICITIES OF RENAULT AND PSA PROJECTS PP-5


This training is addressed to international suppliers working with French OEMs (Renault & PSA). The training will let you understand the way of working of French OEMs, their work and project management tools as well as B2B portals.

Objectives and Results : "  Understanding MRF and ANPQP, their place within ISO/TS 16949 and working characteristics of French automotive OEMs "  Understanding of differences between French, German and American OEMs "  Acquisition of working techniques to solve quality problems

Target groups: # Plant Managers # Quality Managers # Internal Auditors # Key Account Managers

Requirements : •  Basic knowledge of project management in the automotive sector

!  Phase 1: Main project phases and customer expectations for each phase !  Phase 2: Differences between French, German and American OEMs, differences between VDA and APQP. !  Phase 3: Project Resource Planning Phase 4: Reasons for absence of PPAP/PSW procedure in PSA projects, and for CPK calculation in Renault projects !  Phase 5: Transfer of responsibilities from Project team to Production team !  Phase 6: Quality management (PPM level/non-quality costs) The training is based on the large SNECI work experience with foreign suppliers delivering main French car manufacturers.


2 days


[email protected]

Your trainer : •  Training is conducted by an industrial project management, expert for French car manufacturers.

Dates for 2015: On Demand

20

PROJECT MANAGEMENT AND PROJECT MANAGER LEADERSHIP PP-6


This training is for project team managers. It will help them to evolve their behavior as Project Managers in order to increase efficiency of the project team by increasing team performance and accountability and to create a relationship of trust with project stakeholders.

Target groups: #  Leaders, Managers #  Project Directors/Managers #  Project Buyers

Organize management of your projects: !  Understand management mode and influence of

each player !  Measure complexity of a project !  Analyze project stakeholders and their influence !  Implement your management strategy !  Accompany change

Get to know yourself to develop your own leadership qualities: !  Awareness of your relational impact !  Identify your strengths and areas for

development !  Develop your leadership and assertiveness

Communicate efficiently in a situation of project management: !  Master the basics of efficient communication !  Define a communication strategy

Build a highly productive project team: !  Changing from a “group of individuals" to a

productive team !  Give sense, encourage individual and collective

involvement !  Conflict management and difficult

communication The training is practice-oriented and customized to personal needs. it alternates methodological training and interaction between participants.


2 days


[email protected]

Your trainer : •  Training is conducted by a team management and building expert.

Dates for 2015: May 4 – 5, November 9 – 10

Objectives and Results : " Establish a systemic

evaluation matrix on the project environment

" Give a dimension of excellence to the role of a project leader

" Expand trust and cohesion within the project team

" Accompany changes in time management

" Have keys to manage conflicts inherent to project management

21


ANSWER TO AN RFQ PP-7


This training will enable you to respond to a request for quotation from an automotive OEM or supplier, to optimize your chances of success by the quality of the written response to an RFQ and to enrich your commercial experience.

Objectives and Results : " Understand characteristics of

an RFQ in the automotive sector

" Know how to organize your business to respond completely and timely to an RFQ

" Save time on your next RFQs " Have a tool box helping you

to win new business

Requirements : •  Experience in the automotive industry

!  Phase 1: Definition of an RFQ !  Phase 2: Necessary conditions to

receive an RFQ !  Phase 3: Reception of an RFQ - Input

data and analysis !  Phase 4: Preparation of offer !  Phase 5: Answer to RFQ !  Phase 6: Key success factors !  Phase 7: Conclusion and Wrap up

During the training each participant is placed in the situation of receiving an RFQ package. Through concrete examples, participants will understand expectations of automotive customers. Each participant will benefit from exchanges with other participants. Our method also leaves time for individual reflection, allowing each participant to develop an action plan to be executed after the training and to enrich his commercial know-how.


1 day


[email protected]

Your trainer : •  Training is conducted by a Business Development Manager with over 15 years of experience in this field.

Dates for 2015: February 6, October 3

22

Target groups: # Sales Directors # Key Account Managers # Project Managers # Development Team Members

ANSWER TO PSA PEUGEOT-CITROEN RFQ PP-8


This training will enable you to answer to RFQs from PSA Peugeot-Citroën. It will optimize your chances of success due to the quality of your documents and enrich your business experience.


an RFQ in the automotive industry particularly from PSA

" Know how to organize your business in order to prepare an exhaustive and timely answer


to win new business

Target groups: # Technical Department # Project Managers # Junior Sales, Sales

Engineers, Key Account Managers


receive an RFQ from PSA Peugeot-Citroën

!  Phase 3: Reception of an RFQ - Input data and analysis

!  Phase 4: Prepare the proposal: mandatory documents

!  Phase 5: Answer to RFQ !  Phase 6: Key success factors !  Phase 7: Conclusion and Wrap up

Each phase of the training is driven by SNECI’s pedagogical method. During a case study each participant will receive an RFQ package. Through concrete examples, participants will understand expectations of PSA Peugeot-Citroën and will be able to properly structure the response document. Participants will also benefit from exchanges with other participants. Our method also leaves time for individual reflection, allowing each participant to develop an action plan to be implemented after the training and to enrich commercial know-how.

Content and methodology of training: 1 day


[email protected]

Your trainer : •  Training is conducted by a PSA Peugeot-Citroën project management expert.


23


ANSWER TO RENAULT RFQ PP-9



1 day


[email protected]

Dates for 2015: February 13, May 11

24


This training will enable you to answer to RFQs from Renault. It will optimize your chances of success due to the quality of your documents and enrich your business experience.

Target groups: # Technical Department # Project Managers # Junior Sales, Sales

Engineers, Key Account Managers


an RFQ in the automotive industry particularly from Renault

" Know how to organize your business in order to prepare an exhaustive and timely answer


to win new business

Your trainer : •  Training is conducted by a Renault project management expert.


receive an RFQ from Renault !  Phase 3: Reception of an RFQ - Input

data and analysis !  Phase 4: Prepare the proposal:

mandatory documents !  Phase 5: Answer to RFQ !  Phase 6: Key success factors !  Phase 7: Conclusion and Wrap up

Each phase of the training is driven by SNECI’s pedagogical method. During a case study each participant will receive an RFQ package. Through concre te examples, participants will understand expectations of Renault and will be able to properly structure the response document. Participants wil l also benefit from exchanges with other participants. Our method also leaves time for individual reflection, allowing each participant to develop an action plan to be implemented after the training and to enrich commercial know-how.

GLOBAL MMOG-LE VERSION 4 LO-1


This training is addressed to automotive suppliers who wish to unveil weak points in their logistics organization, to continuously improve their logistics standards, to significantly reduce their logistics costs and to fulfill customer expectations (Ford, GM, Renault-Nissan, PSA Peugeot-Citroën, ...)

Target groups: # Plant Managers # Logistics Managers or

Coordinators/Logistics Specialists/Warehouse and Expedition Administrators

# Quality System Engineers # Internal Auditors

!  Phase 1: Understanding of the latest version of MMOG/LE V4 !  Phase 2: Achievement of “best logistics practice” developed by OEMs and leading Tier-1 suppliers !  Phase 3: Review, introduction and tracking of logistics KPIs that reflect logistics strategy and vision of the company !  Phase 4: Ability to work with MMOG/LE V4 Excel file (a complex logistics evaluation tool recommended by AIAG/ODETTE) !  Phase 5: Improvement of sub-supplier management both for series and new projects !  Phase 6: Improvement of internal and external communication (suppliers/customers) !  Phase 7: Problem prevention vs. problem resolution approach !  Phase 8: Accentuation of criteria with added value for customers !  Phase 9: Knowledge of auditing and self-audit rules !  Phase 10: Understanding of customer requirements regarding MMOG/LE


3 days


[email protected]

Dates for 2015: March 25 – 27, December 2 – 4

25

Requirements: •  Automotive experience •  Logistics knowledge

Your trainer : •  Training is conducted by a Quality and Logistics expert certified by GALIA with a rich experience of Global MMOG/LE audits.

Objectives and Results : "  Identify weak points and continuously improve your logistics standards "  Significantly reduce logistics costs "  Integrate logistics department and its staff members at the right place within the organization "  Fulfill requirements of OEM customers

AUDIT MMOG/LE V4 LO-2


Audit according 4th version of Global MMOG/LE tool allowing you to examine and identify weak points in the logistics processes of your company with the objective to implement continuous improvement.

Objectives: "  Define a continuous improvement action plan based on audit results "  Prepare the self-assessment document for your customer (Ford, GM, PSA, Renault, Volvo, …) "  Implement continuous improvement process

Requirements : •  Knowledge of MMOG/LE tool


3 days


[email protected]

Your trainer : •  The audit will be carried out by an independent auditor with more than 10 years experience in the automotive industry particularly in quality and logistics.


26

!  Phase 1: Definition of scope and objectives of the audit !  Phase 2: Signature of Non-disclosure agreement (optional) !  Phase 3: Analysis of documentation before audit (company structure, job descriptions, plant layout, process flow charts, …) !  Phase 4: Plant visit prior to audit !  Phase 5: Posting of invitation letters including agenda of the audit !  Phase 6: Audit !  Phase 7: Ad hoc evaluation after audit !  Phase 8: Action plan follow up (optional) The auditor verifies «best practices» of the automotive industry following MMOG/LE version 4. Results of compliance or non-compliance will be used as basis for an act ion plan as part of cont inuous improvement according to the PDCA cycle.

EDI IN THE AUTOMOTIVE INDUSTRY LO-3


This training will provide you with essential information about the Electronic Data Interchange (EDI) system and allow you to plan EDI implementation with your customers/suppliers/warehouses for new projects.

Objectives and Results : "  Become familiar with EDI "  Understand the EDIFACT norms "  Be able to solve issues with EDI on site

Target groups: # IT specialists # Purchasing specialists

(supplier logistics) # Customer logistics

specialists

Requirements : •  Logistics experience in the automotive industry

!  Phase 1: Electronic Data Interchange – definitions, objectives, options !  Phase 2: Types of EDI messages !  Phase 3: EDI vs. WebEDI, advantages/disadvantages !  Phase 4: EDI architecture, technical aspects !  Phase 5: Various EDI standards – ODETTE/GALIA, VDA, X12,... !  Phase 6: EDIFACT norm ISO 9735:

•  List of basic data •  List of additional data •  List of codes •  Rules of EDI message creation/

compilation •  Example of DELJIT D98B and related

documents !  Phase 7: EDI problem resolution, contingency plan (back-up)

EDI training clarif ies technical and economic aspects of successful EDI systems and proposes solutions for possible problems.


2 days


[email protected]

Dates for 2015: April 2 – 3, July 29 – 30

27

Your trainer : •  Training is conducted by a quality and logistics expert.

LOGISTICS MANAGEMENT IN THE AUTOMOTIVE INDUSTRY LO-4


Training is addressed to suppliers who want their teams to be able to implement provisions, methods and tools in order to successfully manage the supply chain with their customers.

Target groups: # Project Directors/Managers # Logistics Managers # Purchasing Managers # Members of Operational

Logistics Team # Any person wishing to acquire

competencies in the implementation of logistics processes (from planning to realization)


!  Phase 1: Importance of logistics in the Supply Chain

!  Phase 2: Incoterms !  Phase 3: Transport and

packaging !  Phase 4: Warehousing !  Phase 5: The EDI system

(Electronic Data Interchange) !  Phase 6: Orders for delivery !  Phase 7: Indicators The training allows you to understand and fol low the implementation of the logistics process in a project (conception, p lann ing , imp lementa t ion , operational realization).


1 day


[email protected]

Your trainer : •  Training is conducted by a logistics expert with more than 15 years of experience in this field.

Dates for 2015: March 4, June 26

28

Objectives and Results : "  Be able to plan and implement the Supply Chain within a project in accordance with OEM requirements "  In accordance with customer requirements make logistics one of the major axes of improvement

LOGISTICS MANAGEMENT FOR PSA PEUGEOT-CITROEN LO-5


This training is addressed to suppliers or potential suppliers of PSA Peugeot-Citroën who wish to know and understand PSA’s requirements concerning provisions, methods and tools in order to successfully manage the supply chain with PSA.

Target groups: # Project Directors/ Managers # Sales Directors, Key Account

Managers PSA Peugeot-Citroën # Logistics Managers # Member of Operational Logistics

Team # Any person wishing to acquire

competencies in the implementation of logistics processes (from planning to realization) with the PSA Group

!  Phase 1: Presentation of PSA Peugeot-Citroën and its logistics !  Phase 2: Logistics in the preliminary phase !  Phase 3: Logistics in the development phase !  Phase 4: Logistics in the series production phase !  Phase 5: General documents and standards !  Phase 6: PSA Peugeot-Citroën B2B portal !  Phase 7: PLE (Electronic Logistics Protocol). !  Phase 8: Am@deus application !  Phase 9: Neo Logistics application !  Phase 10: SPEED application (Spare part Partnership, Efficiency and Data exchange) !  Phase 11: CORAIL – Supplier Performance !  Phase 12: Logistics failures !  Phase 13: CORFOU application, DEMAT Finance The training is based on the structure of PSA’s logistics manual and allows to follow the implementation of the logistics process at all project phases (design, planning, implementation, operations).


1 day


[email protected]

Your trainer : •  Training is conducted by a PSA logistics expert.

Dates for 2015: February 3, September 4

Objectives and Results : "  Know and understand concepts and tools included in the new Manuel Logistique PSA (MLP) "  Know how to plan and implement the supply chain in a project in accordance with PSA Peugeot-Citroën requirements " Master essential applications of the PSA Peugeot-Citroën Group "  Enable teams to effectively assess logistics processes

29

Requirements : •  Knowledge in logistics

LOGISTICS MANAGEMENT FOR RENAULT LO-6


!  Phase 1: Presentation of Renault and its Supply Chain policy

!  Phase 2: Supplier Logistics Guidebook !  Phase 3: Renault B2B Portal !  Phase 4: Transport - ELTA !  Phase 5: EDI - Orders !  Phase 6: Logistics documents –

Labels !  Phase 7: ASN – Advances Ship Notice !  Phase 8: Logistics failures !  Phase 9: IPPRFL / Service Rate !  Phase 10: GQE – Incoming Quality

Management !  Phase 11: PVS – Packaging Visibility

System !  Phase 12: DCP – Capacity

Management

The training is based on the structure of the Renault supplier logistics guidebook and the Renault B2B portal. It allows you to follow the implementation of the logistics process at all project phases (design, planning, implementation, operations).


1 day


[email protected]

Your trainer : •  Training is conducted by a Renault logistics expert.

Dates for 2015: March 30, October 12

30


This training is addressed to suppliers or potential suppliers of the Renault Group who wish to know and understand Renault’s requirements concerning provisions, methods and tools in order to successfully manage the supply chain with Renault.

Target groups: # Project Directors/ Managers # Sales Directors, Key Account

Managers Renault Group # Logistics Managers # Members of Operational Logistics

Team # Any person wishing to acquire

competencies in the implementation of logistics processes (from planning to realization) with the Renault Group

Objectives and Results : "  Know and understand concepts and tools included in the Renault supplier portal "  Know how to plan and implement the supply chain in a project in a c c o r d a n c e w i t h R e n a u l t requirements " Master essential applications of Renault

SPECIFICITIES OF RENAULT AND PSA LOGISTICS LO-7


This training is addressed to international suppliers who wish to work with French OEMs (Renault and PSA Peugeot-Citroën). It explains logistics processes from the point of view of a Project Manager and how to solve logistics problems you may experience before start of production.

Objectives and Results : "  Deal with logistics problems (tasks, planning, communication) "  Track KPIs (B2B Service Rate, costs of logistics claims, stock level) "  Manage documentation for each customer project "  Decrease logistics costs

Target groups: # Plant Managers # Logistics Managers/

Coordinators # Project Managers # Internal Auditors


!  Phase 1: Position of logistics in the automotive industry – why is logistics often underestimated? !  Phase 2: MRF/ANPQP and customer expectations before SOP !  Phase 3: Logistics requirements for Renault/PSA project management !  Phase 4: Problem solving for international teams !  Phase 5: Management of mass production with Renault/PSA (orders/ forecasts, service rates, claims), !  Phase 6: Stock optimization and planning in order to meet customer expectations !  Phase 7: Spare parts and End of life management

The training is based on SNECI’s long t i m e w o r k e x p e r i e n c e w i t h international suppliers delivering major French manufacturers.


2 days


[email protected]

Your trainer : •  Training is conducted by an international logistics expert with over 15 years of work experience with French OEMs.


31

LOGISTICS TOOLS IN PSA PEUGEOT-CITROEN B2B PORTAL LO-8


This training is addressed to suppliers or potential suppliers of PSA Peugeot-Citroën who wish their teams to use all the logistics applications of the PSA B2B Portal.

!  Phase 1: Presentation of PSA Peugeot-Citroën and its logistics

!  Phase 2: The MRF and Supplier Logistics Guidebook

!  Phase 3: PSA Peugeot-Citroën B2B portal !  Phase 4: PLE (Electronic Logistics

Protocol) !  Phase 5: Am@deus application – Logistics

failures !  Phase 6: Neo Logistics application –

Service Rate Indicator !  Phase 7: SPEED (Spare parts Partnership,

Efficiency and Data exchange) application !  Phase 8: CORAIL – Supplier Performance !  Phase 9: CORFOU application !  Phase 10: DEMAT Purchasing, Finance,

and Logistics applications !  Phase 11: COMTEC

The training is based on the structure of the logistics guidebook of PSA Peugeot-Citroën and the supplier Portal. It helps to know all tools in the supplier portal and to meet expectations of the OEM.


1 day


[email protected]

Dates for 2015: March 23, November 20

Objectives and Results : " Know, understand and master logistics tools of the PSA Peugeot-Citroën Portal " Enable teams to effectively assess logistics processes

Target groups: # Project Managers # Sales Directors, Key Account

Managers for PSA Peugeot-Citroën

# Logistics Managers # Members of Operational


c o m p e t e n c i e s i n t h e implementation of logistics processes (from planning to realization) with the PSA Peugeot-Citroën Group

32

Your trainer : •  Training is conducted by a PSA logistics project manager.


LOGISTICS TOOLS IN RENAULT SUPPLIER PORTAL LO-9


!  Phase 1: Supplier logistics guidebook !  Phase 2: Renault B2B portal !  Phase 3: Logistics flows !  Phase 4: EDI – Expression of needs !  Phase 5: ELTA application (transport) !  Phase 6: Logistics documents – Labels !  Phase 7: CINDI project !  Phase 8: PVS application (packaging) !  Phase 9: DCP application (capacity

monitoring) !  Phase 10: Logistics failures !  Phase 11: IPPRFL – Service Rate !  Phase 12: GQE application (incoming

quality management) !  Phase 13: ALF application (aftermarket

supplier alert) The training is based on structure of the logistics guidebook of Renault and its supplier portal. It will explain all tools in the supplier portal and meet expectations of the OEM.


1 day


[email protected]

Dates for 2015: February 12, June 24

33


Your trainer : •  Training is conducted by a Renault logistics project manager.

This training is addressed to suppliers or potential suppliers of Renault who wish their teams to use all the logistics applications of the Renault B2B Portal.

Objectives and Results : " Know, understand and master logistics tools of Renault Portal " Enable teams to effectively assess the logistics process

Target groups: # Project Managers # Sales Directors, Key Account

Managers for Renault # Logistics Managers # Members of Operational


c o m p e t e n c i e s i n t h e implementation of logistics processes (from planning to realization) with the Renault Group

SUPPLY CHAIN MANAGEMENT SEMINAR LO-10


This training comprises a broad overview of the automotive industry and covers main elements of customer-supplier relationship. It will be essential to companies wishing to conquer new customers in the automotive industry and to establish a trustworthy relationship with them.

Objectives and Results : "  Identify trends in the automotive industry, its major players and their characteristics "  Better know the potential of your company "  Answer to RFQs taking into account various criteria "  Meet customer requirements concerning quality and timing "  Have a "tool box" to win new business

Target groups: #  Project managers #  Junior logistics managers #  Analysts in the automotive industry #  Key account managers

Requirements : •  Supply Chain knowledge

!  Phase 1: First steps towards new customers !  Phase 2: RFQ (Request for Quotation) in the automotive industry and preparation of response documents !  Phase 3: Project phases !  Phase 4: Project management in the automotive industry and major milestones !  Phase 5: Quality management and certification standards !  Phase 6: Negotiation techniques with clients and partners !  Phase 7: Concept and implementation of Lean Manufacturing !  Phase 8: Problem solving methods The training is practice oriented and covers different fields of supply chain management in the automotive industry. It is based on a pedagogical model of SNECI and its long-term experience in this sector.


2 days


[email protected]

Your trainer : •  Training is conducted by experts in the areas of customer relationship, quality and project management.

Dates for 2015: May 26 – 27

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FMEA FACILITATION QE-1


The purpose of this training is to familiarize you with FMEA tools and to help you facilitate FMEA working groups.

Target groups: Persons in charge of product design or process, who have to elaborate design, product and/or process specifications: # Product/Process Managers # C u s t o m e r Q u a l i t y

Managers # Wo r k s h o p M a n a g e r s /

Methods Engineers # Quality Project Engineers

!  Phase 1: Input data depending on FMEA analysis type !  Phase 2: Recap and lessons learned !  Phase 3: Model range and functional analysis !  Phase 4: Prioritization matrix of defects linked to production !  Phase 5: FMEA norms from OEMs and associated requirements !  Phase 6: Assessment of severity linked to product/process design !  Phase 7: Assessment of detection and necessary monitoring !  Phase 8: Assessment of appearance and robustness of product/process validation !  Phase 9: Assessment of risk priority level linked to defect (product GxDxO) !  Phase 10: Decision making rules and NPR threshold associated with action plan to be implemented !  Phase 11: Rules of NPR assessment after actions taken (pitfalls to avoid) !  Phase 12: Efficiency verification and confirmation of expected effects !  Phase 13: Planning of different FMEAs over project phases

The training helps you to better prepare your FMEA by building a multidisciplinary project team working with reliable data. It will help you understand the weighting of severity of a default.


3 days


[email protected]

Objectives and Results : "  Understand FMEA tools and be able to facilitate working groups "  Implement a methodology following FMEA "  Direct and facilitate groups working on the resolution of failure

35

Requirements: •  Quality management knowledge

Your trainer : •  Training is conducted by a Quality expert with more than 20 years experience in the automotive industry.

Dates for 2015: September 14 – 16

LAYERED PROCESS AUDIT (LPA) QE-2


This training will enable you to continuously improve processes at all levels within your organization, to identify risks, to improve the quality of your product and to minimize scrap, waste and customer complaints.

Objectives and Results : "  Understand LPA audit methodology "  Ability to run LPA audits and establish robust action plans "  Meet your customer expectations "  Implement the basis for continuous improvement

Target groups: # Production (Production Managers, Team Leaders) # Quality Engineers # Internal Auditors # All members of the quality team

!  Phase 1: Layered Process Audit role in context with other quality assurance tools (control plan, problem solving methods) !  Phase 2: Efficient identification of critical processes, their analysis and definition of a robust action plan !  Phase 3: New standardization tool within the company quality system !  Phase 4: Practical application of knowledge acquired during training, including audit simulation

Training has a theoretical basis for the creation of robust multi-level audits. It includes plans, forms, definition of audit frequencies and action plans. The practical part of the training aims to develop, to assimilate and to standardize audits in the company (PDCA cycle).


2 days


[email protected]


36

Requirements : •  Quality management knowledge

Your trainer : •  Training is conducted by a Quality expert with more than 20 years of experience in quality improvement in the automotive industry.

UNDERSTANDING AND APPLICATION OF PROBLEM SOLVING METHODS QE-3


During the training you will learn and apply problem solving methodologies and facilitate working groups within your company.

Target groups: All persons involved in problem solving or leading working groups in this area: # Quality Managers # Customer Quality Managers/Engineers # Workshop Managers # Engineering department # Project Quality Managers/Engineers

!  Phase 1: Similarities between traffic accidents and customer non-conformity !  Phase 2: Processing logic 8D !  Phase 3: Terminology associated with curative, palliative, corrective, and preventive actions !  Phase 4: Definition of problem in 4 phases (defect definition compared to the reference, risk evaluation, prevention of recurrence) !  Phase 5: Countermeasures in 2 phases (precautionary measures, identification) !  Phase 6: Sorting/rework in 3 phases (sorting of stock, rework of non-conform products, identification) !  Phase 7: Search for causes in 4 phases (gathering of real facts, 5M brainstorming, prioritization of potential causes, research of 5W root causes) !  Phase 8: Corrective actions in 3 phases (definition of corrective actions 5M + 5W, implementation, verification) !  Phase 9: Measurement of effectiveness of actions, verification of effectiveness !  Phase 10: Recap The training will allow you to understand the problem solving process and methodology in the automotive industry through concrete examples. You will better understand the 5Ws, curative, corrective and preventive actions as well as cross-project aspects and best practices.


2 days


[email protected]


Objectives and Results : " Understand problem solving methods and tools used in the automobile industry " Apply an adapted methodology to search for causes and solve the problem " Lead and facilitate working groups in search of problem solving " Apply and present results in review meetings

37



ELABORATION OF QUALITY ASSURANCE DOCUMENTS (PPAP) QE-4


During the training you will learn the methods and acquire the knowledge necessary to manage and implement certification process for production parts.

Objectives and Results : " Understand requirements of the automobile industry concerning validation and certification of purchased parts " Be able to autonomously create a certification document

Target groups: #  Project Managers #  Customer Quality Managers/Engineers #  Supplier Quality Managers/Engineers #  Project Team Members #  Project Quality Managers/Engineers #  Members of Operational Quality Teams

!  Phase 1: Goals and expectations concerning certification document !  Phase 2: Content and example of a document !  Phase 3: Specifics of certain OEMs and suppliers

The training is mainly based on the s t ruc tu re o f a sample document allowing to detail the requirements of the automotive industry and specifics of certain OEMs.


1 day


[email protected]


38



INTERNAL AUDITOR TRAINING ISO 9001 QE-5


During the training you will understand and recognize why your company should be equipped with a Quality Management System, how to certify it and which impact it has in terms of responsibilities, resources and organization.

Target groups: # General Management # Quality Directors/Managers # Project Team Members # Project Managers ISO 9001

Certification !  Phase 1: Overview of ISO 9001 standards !  Phase 2: Internal audits according to a process approach !  Phase 3: Management of internal audit programs !  Phase 4: Audit phases and analysis of ISO 9001 requirements !  Phase 5: On-site audits !  Phase 6: Writing of audit conclusions !  Phase 7: Presentation of audit conclusions !  Phase 8: Quiz and training results

Training will help you to understand context, concept and requirements of the ISO 9001 norm. You will be able to run audits, identify strengths and weaknesses of your company write conclusions and action plans. The method also leaves time for individual reflection allowing each participant to d e v e l o p a c t i o n p l a n s t o b e implemented after the training.


3 days


[email protected]

Dates for 2015: June 1 – 3

Objectives and Results : "  Understand process approach "  Requirements of ISO 9001 and localization within the processes "  Understand process approach in the framework of your company " Know how to identify and document processes "  Understand and implement ISO 9001 requirements within your organization "  Understand the mission of the auditor and his impact on continuous improvement of the system "  Become familiar with the audit questionnaire according to the V approach and the CAPDo® logic

39

Requirements : •  Experience in quality management

Your trainer : •  The training is conducted by a Quality expert with more than 20 years of experience in quality improvement in the automotive industry.

INTERNAL AUDITOR TRAINING ISO/TS 16949 QE-6


After this training you will be able to audit your company following ISO/TS 16949.

Objectives and Results : " Audit your company and processes according to ISO/TS 16949 " Master audit techniques in order to perform effective audits " Know which personal skills have to be developed in order to become a good auditor

Target groups: #  Internal Quality Auditors #  Quality Directors/Managers #  Quality System Managers

Requirements : •  Experience in quality

management •  Experience in the automotive

industry •  Basic knowledge of ISO/TS

16949

!  Phase 1: Reminder of ISO/TS 16949 requirements !  Phase 2: Requirements of ISO/TS 16949 and ISO 19011 for internal audits !  Phase 3: Different types of internal audits (system, production process, product, stock ...) !  Phase 4: Auditing following the process approach !  Phase 5: Review of main stages of audit !  Phase 6: Step 1 – Preparation and planning of audit !  Phase 7: Step 2 – Execution of audit !  Phase 8: Step 3 – Writing of audit report !  Phase 9: Step 4 – Corrective actions and audit follow up !  Phase 10: Selection criteria and evaluation of auditors Based on dynamic pedagogics and teamwork and with support of case s tud ies and aud i t s imu la t ions participants will learn to conduct audits.


3 days


[email protected]

Dates for 2015: September 23 – 25

40


PROCESS AUDITOR TRAINING QE-7


This training will convey you a holistic overview of audits. It enables you to learn and implement a structured approach and to organize and realize production process audits.

Target groups: #  Quality Managers #  Industrialization/Production Managers #  Methods Managers #  Project Team Members #  Project Supplier Quality Directors

!  Phase 1: Fundamentals: - Objectives - Preparation - Execution

!  Phase 2: Analysis of process audit matrix, practical examples

!  Phase 3: Assessment !  Phase 4: Presentation and audit

report Part icipants learn theoretical principles of production process audits and detailed analysis of the typical audit matrix. This theoretical study is followed by concrete examples.


3 days


[email protected]

Dates for 2015: June 8 – 10

41

Objectives and Results : "  Understand the concepts and conduct a production process audit "  Build an audit grid using concrete examples "  Be able to plan and manage internal production process audits and/or supplier audits "  Allow confirmed auditors to effectively audit the production process

Requirements : •  Experience in quality audits and project management

Your trainer : •  Training is conducted by a Quality Director with more than 20 years of experience in quality improvement in the automotive industry.

UNDERSTANDING ISO/TS 16949 QE-8


Participants will have a clear vision of the ISO/TS 16949 norms, understand requirements of the standard and internalize a process approach.

Objectives and Results : "  Implement a management system which complies with ISO/TS 16949 requirements "  Apply ISO/TS 16949 requirements in your area of expertise "  Identify applicable requirements of ISO/TS 16949 process by process

Target groups: #  Quality Directors/Managers #  Quality System Managers #  Internal Quality Auditors #  Process Leaders #  Project Quality Leaders #  All persons involved in the implementation of ISO / TS 16949

Requirements : •  Experience in the automotive industry •  Experience in quality management

!  Phase 1: Quality management !  Phase 2: The 8 principles of quality management and the 3 principles of ISO/TS 16949 !  Phase 3: Detailed review of requirements of ISO/TS 16949 !  Phase 4: Project management in compliance with ISO/TS 16949

Working together in sub-groups participants learn the main concepts of ISO/TS 16949, have the opportunity to discuss and learn new skills. Through regular summaries key po in ts o f the t ra in ing are highlighted.


1 day


[email protected]

Dates for 2015: March 24, October 2

42


SETTING UP A QUALITY WALL AND ASSOCIATED INDICATORS QE-9


After the training participants will understand customer expectations concerning protective measures. They will understand responsibilities for the implementation and monitoring of the quality wall and its indicators.

Objectives and Results : "  Be able to install a quality wall c o r r e s p o n d i n g t o c u s t o m e r expectations "  Have a methodology allowing to monitor, and raise the quality wall "  Lead and facilitate working groups searching for actions in order to raise the quality wall

Target groups: # Quality Managers # Production Managers # Project Quality Managers/

Engineers # All persons who represent the

customer and who must make sure that products are delivered according to specifications

!  Phase 1: Definition and operating of a quality wall !  Phase 2: Training and authorization of personnel working in the quality wall !  Phase 3: Validation of first parts inspected at the quality wall !  Phase 4: Control instructions and related documentation !  Phase 5: Treatment of defective parts !  Phase 6: Identification of parts having passed the quality wall !  Phase 7: Reporting of results observed at the quality wall The training was designed allowing you to understand the process of implementation of a quality wall, the elaboration of operating rules related to the start of production, client protective measures to be installed and their operating mode, documentation and analysis of results that allow to act at the raise of the quality wall.


2 days


[email protected]

Dates for 2015: March 5 – 6, October 13 – 14

43

Requirements : •  Experience in the automotive industry • Experience in quality management


PSA/GM QIP+/NSA AUDIT PREPARATION QE-10


QIP+/NSA audit is inevitable if you wish to become part of the PSA Peugeot-Citroën Group or GM Group Supplier panel.

Objectives and Results : "  Prepare your site for the PSA/GM QSB+ audit " Improve your processes in case of unsatisfactory results " Pass the NSA audits in order to start working with one of the customers "  Better reply to customer expectations

Requirements : •  Knowledge of the PSA/GM QIP system

!  Phase 1: Definition of scope and objectives of the audit !  Phase 2: Signature of Non-disclosure agreement (optional) !  Phase 3: Analysis of documentation before audit (Results of 1st QSB+ audit, internal documentation) !  Phase 4: Plant visit prior to audit !  Phase 5: Posting of invitation letter including agenda of audit !  Phase 6: Audit !  Phase 7: Ad hoc evaluation after audit !  Phase 8: Send audit report !  Phase 9: Action plan follow-up There are two options for this assignment: •  Preventive approach before QSB+ audit by PSA/GM in order to make sure that processes are on the right level. Our auditor will perform the QSB+ audit the customer way and unveil non-conformities •  Reactive approach after an unsuccessful audit by PSA/GM. The objective is to help the supplier improve processes based on the customer audit report.


Duration according to your needs


[email protected]


44

Your trainer : •  Training is conducted by a Quality director having a rich work experience with PSA Peugeot-Citroën Group.

Target groups: # Internal auditors # Quality System Experts # Directorate

PSA/GM QIP AUDITS (QSB+, NSA, PCPA) TRAINING QE-11


This training is addressed to suppliers who wish to receive the QSB+ certification from PSA Peugeot-Citroën/General Motors or prepare an auto-evaluation for PSA SD Site / SQE GM.

Objectives and Results : "  Understand requirements and criteria of QIP+ (Quality and Industrial Performance), PCPA, NSA audits "  Understand general rules of audits "  Enrich your knowledge with quality requirements in the automotive sector

!  Phase 1: Use of QIP tool !  Phase 2: Recommended best practices:

•  Fast response process and tools •  Management of non-conform

products •  Implementation of verification

system, risk management •  Standardization & Training •  Layered Process Audit (LPA) •  Supply Chain Management •  Change management •  Maintenance

!  Phase 3: Practical application of acquired knowledge with support of case studies !  Phase 4: Possibility to perform internal QSB+ audit QIP (Quality and Industrial Performance) is a kit of 3 audits performed by PSA and GM to assess the supplier quality assurance level. As a PSA partner our trainers will explain you how to use the tool in a correct way and give best practice ideas/examples on all audit requirement/criteria.

Content and methodology of training: 3 days


[email protected]


45

Requirements : •  Knowledge of QIP system of PSA/GM

Target groups: # Internal auditors # Quality System Specialists # Directorate

Your trainer : •  Training is conducted by a quality director having a rich work experience with PSA Peugeot-Citroën Group.

PURCHASING TRAINING FOR AUTOMOTIVE OEMs AND SUPPLIERS

TR-1


The training is adapted to specificities of the automotive industry and is addressed to automotive purchasing specialists who wish to optimize their activity in the context of industry challenges.

Objectives and Results : "  Improve and deepen your experiences in relation to industry benchmarks "  Challenge these practices in an interactive and non-hierarchical context "  Define your axes of improvement

Target groups: #  General Management #  Purchasing Directors/Managers #  Project Managers # Buyers (all types of purchasing in the automotive industry)

!  Phase 1: Purchasing strategy: marketing and sourcing, make or buy, strategies according to market segmentation, difficulties !  Phase 2: Supplier risks: nature and level of risks, anticipation, action and reaction !  Phase 3: Negotiations with suppliers !  Phase 4: Emergency situations and risks of supply disruption !  Phase 5: Overall performance costs: cost breakdown and optimization The t ra in ing i s based on simulation exercises with case studies allowing to tackle big issues in the field of purchasing today. Debriefings on individual exercises are part of the training.


2 days


[email protected]

Dates for 2015: March 12 – 13, November 4 – 5

Your trainer : •  Training is conducted by a Purchasing expert having long time experience at automotive suppliers and manufacturers.

46

Requirements: •  Experience in Supply Chain

TRAIN THE TRAINER TR-2


The training is addressed to those who wish to learn how to prepare and facilitate training sessions, how to let participants retain a maximum of information in a limited timeframe and who wish to give the means to participants to retain selected information.

Objectives and Results : "  Learn to facilitate and manage training sessions "  Understand needs of trainees "  Use efficiently tools (Power Point, paper board) "  Avoid main pitfalls of facilitation

Target groups: #  Trainers #  HR team members #  All persons having information to be retained by others: management, instructors, technicians


!  Phase 1: Customize trainings according to trainees needs !  Phase 2: Adapt contributions to needs !  Phase 3: Implement training !  Phase 4: Effectively begin training !  Phase 5: Right use of methods and materials !  Phase 6: Manage difficult groups !  Phase 7: Evaluate acquired knowledge !  Phase 8: Trainee follow up During the training participants simulate exercises and real case studies. The number of participants is limited. Participants can contact the trainer during 3 months after the t ra in ing when app ly ing competencies acquired.


2 days


[email protected]

Dates for 2015: May 28 – 29, September 7 – 8

Your trainer : •  Training sessions are conducted by a specialist in the fields of education, training creation, team-building and time-management.

47

MANAGEMENT OF A COMPANY TRAINING TR-3


This training teaches fundamental management knowledge in order to convey to participants a clear view of financial management within a company.

Objectives and Results : "  Understand economic mechanisms and functioning of a company "  Know how to analyze and interpret main results in order to implement corrective actions

Target groups: #  Project team members #  Company department managers #  Buyers #  All persons who deal with corporate funds

!  Phase 1: Cost structure: major cost items, variable costs, fixed costs, calculation of break-even point, direct and indirect costs, calculation of machine hourly rates, labor costs, valuation of other items with calculation rules !  Phase 2: Cost breakdown of net costs and monitoring !  Phase 3: Budget and control !  Phase 4: Profit and Loss statement, and other company results to know !  Phase 5: Financial analysis: balance sheet, working capital, main financial and economic ratios !  Phase 6: Dashboard and economic management !  Phase 7: Business plan: concept and main elements to understand Training is based on concrete cases and exercises conducted in each phase. One case study shows the relation between profit and loss statement, balance sheet and liquidity position.


2 days


[email protected]

Dates for 2015: April 9 – 10, November 26 – 27

48


Your trainer : •  The training is conducted by a business consultant teaching financial management at a business school.

INTRODUCTION INTO LEAN MANUFACTURING TR-4


!  Phase 1: Concept of Lean !  Phase 2: Lean system, its history and philosophy !  Phase 3: Fundamental principals of Lean !  Phase 4: Basic tools: 5S, visual management, standardization, continuous improvement

The t ra in ing re l i es on the t h e o r e t i c a l b a s i s o f L e a n Manufacturing and is enriched with practical exercises allowing to understand the way of thinking Lean and to identify areas within your company where Lean may bring a real added value.


1 day


[email protected]

Dates for 2015: March 31, September 28

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During the training you will learn importance and benefits of Lean Manufacturing and how to implement it in your company in order to improve your industrial performance.

Objectives and Results : "  Understand the Lean approach and its main concepts " Understand roles of different Lean Managers during implementation " Choose the right Lean tool and use it at the right moment " Pitfalls to avoid while implementing Lean " Be able to convince your teams of the importance of Lean


Your trainer : •  Training is conducted by a Lean Manufacturing expert having a large experience in the implementation and monitoring of Lean Manufacturing.

Target groups: #  General Management #  Production Managers #  Methods Managers #  All persons assigned as change or improvement agents during the introduction of Lean

OPTIMIZATION OF WORKSTATIONS & IMPROVEMENT OF WORKING CONDITIONS TR-5


This hands-on training will allow you to deepen your knowledge in Lean Manufacturing and in change management and to translate it into practice in an industrial environment.

Objectives and Results : "  Understand functioning and implementation methods of Lean Manufacturing "  Be able to implement Lean tools in your industrial site

Requirements : •  Knowledge of Lean concept

!  Phase 1: Just-in-time !  Phase 2: Jidoka !  Phase 3: Field observation !  Phase 4: Working conditions !  Phase 5: Process analysis !  Phase 6: Cycle time !  Phase 7: Cycle time analysis !  Phase 8: Adjustment of work stations !  Phase 9: Solutions !  Phase 10: Reorganization of work stations and their location

Training is conducted in an industrial environment in a plant. The analysis realized during the training will provide the plant manager with real improvement opportunities.


3 days


[email protected]


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Target groups: #  General Management #  Production Managers #  Methods Managers #  All persons assigned as change or improvement agents in during the introduction of Lean

FLOW MANAGEMENT IN AN INDUSTRIAL ENVIRONMENT TR-6


Objectives and Results : "  Understand Lean methods "  Be able to manage an action plan based on MIFA results

Requirements : •  Knowledge in Logistics and Lean Manufacturing

!  Phase 1: MIFA (Material Information Flow Analysis) training !  Phase 2: Physical and administrative flow mapping !  Phase 3: Identification of improvement areas !  Phase 4: End-state design of optimized flow map !  Phase 5: Elaboration of implementation plan

The training is based practical e x p e r i e n c e s o f L e a n implementation. It consists of 3 days of intense on-site training and 1 day of coaching and follow-up by the manager in charge of the implementation of the action plan the following 3 to 4 months depending on the importance of actions to be implemented.


3 days

For more information : http://www.sneci.com/formations-sneci +33 1 41 40 16 08

[email protected]


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Target groups: #  General Management #  Production Managers #  Methods Managers #  All persons assigned as change or improvement agents in during the introduction of Lean

This hands-on training will allow you to deepen your knowledge in Lean Manufacturing and in change management and to translate it into practice in an industrial environment. It will allow you to systematically assess the flows and stocks of your company.

LEADERSHIP, ASSETIVENESS AND PERSONAL IMPACT TR-7


This training is addressed to those who wish to assert their personality in order to be more efficient, to learn how to release their power and potential to exert their influence and strengthen their impact and interpersonal skills.

Objectives and Results : " Be aware of your personal profile and resources " Identify techniques of assertiveness " Discover assertiveness as a lever to improve performance and leadership " Widen your influence and power of persuasion with practical and mobilizing behavior

Target groups: #  Leaders #  Decision Maker s #  Managers #  Team Leaders


!  Phase 1: Better know yourself in order to be more assertive in your professional environment:

• Discover the basic principles of leadership • Understand the behavioral patterns and identify the roots of your personality • Identify your driving power for progress

•  Phase 2: Develop your Emotional Intelligence: • Identify key competences • Better manage your emotions, increase your professional efficiency, and strengthen your leadership

!  Phase 3: Put into practice techniques of assertiveness:

• Develop self-esteem, reinforce personal efficiency • Assertiveness, a method to gain confidence • Assert yourself in difficult situations

!  Phase 4: Building personal vision: • Define your vision and personal strategy • Build an action plan

The method is based on group dynamics: 1 collective session followed by 2 individual coaching sessions of 1 hour for each participant. Training is very intensive. It alternates methodological contributions and participant interaction. It as aimed at personalized work, for each participant, definition of specific objectives and personal action plan

Content and methodology of training: 3 days


[email protected]

Dates for 2015: May 18 – 20, November 16 – 18

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Your trainer : !  Training is conducted by a team management and team building expert

HELP AND SUPPORT FOR YOUR INTERNATIONAL DEVELOPMENT TR-8


This training will give you a complete overview of a variety of support and help your company can benefit from in the framework of internationalization.

Objectives and Results : "  Know all supports for international development "  Know criteria necessary to apply for these supports "  Know major elements and conditions to build an application "  Get guidance when applying to those supports "  Prepare a schedule for your international development

Target groups: #  General Management #  Administrative and Financial Direction


!  Phase 1: Presentation of different helps and supports available !  Phase 2: Overview of criteria necessary to apply to those supports !  Phase 3: Outline of building an application file !  Phase 4: Pitfalls to avoid and tips to build a successful document !  Phase 5: Link your research for supports to your international development plan Tr a i n i n g i s b a s e d o n a n exhaustive list of available helps and supports for international development, followed by a concrete analysis of those you can apply to. It ends with an exercise to anticipate how to link the receipt of those helps to your location abroad.


Half a day


[email protected]

Dates for 2015: March 3, November 12

Your trainer : •  Training is conducted by a company director who has established numerous foreign subsidiaries.

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Tel: + 33 (0) 1 41 40 16 08

France – Germany– Slovakia – Russia – India – China – Korea

www.sneci.com



Siret 712 063 106 00025 - VAT FR 40 712 063 106�

training catalog - sneci€¦ · s.a.s. au capital de 250 000 euros - r.c. nanterre b 712 063 106...

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