training & development
DESCRIPTION
TRANSCRIPT
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TRAINING & DEVELOPMENT
Training & Development
PRESENTED TO : MA’AM UMME AMEN
PRESENTED BY : M ZISHAN HYDER 55272 SYED FAISAL ALI
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TOPICS
• Training & development• Training the Employees• Types of Training• Techniques of Trainings
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T&D As Defined By Noe (2008)
Training > It is important to note that training focuses on improving an
employee’s skill level
Development > The basic aim of training and development programs is to
help the organization
Source: Noe, R. A. (2008). Employee Training & Development, 4th ed.,
New York: McGraw-Hill Irwin.
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TRAINING & DEVELOPMENT
Training & Development is an educational process. People can learn new information, re-learn and reinforce existing knowledge and skills.
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IMPORTANCE OF TRAINING
• Maintains qualified products / services.
• Achieves high service standards.• Provides information for new comers.• Refreshes memory of old employees.• Achieves learning about new things;
technology, products / service delivery.
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IMPORTANCE OF TRAINING
• Reduces mistakes - minimizing costs.
• Opportunity for staff to feedback / suggest improvements.
• Improves communication & relationships - better teamwork.
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TRAINING & DEVELOPMENT
Human Resource Development – Major HRM function consisting not only of T&D, but also individual career planning and development activities and performance appraisal
Training and Development – Heart of a continuous effort designed to improve employee competency and organizational performance
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• TRAINING THE EMPLOYEES
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FIVE STEPS OF EMPLOYEE DEVELOPING
• Forming.• Storming.• Norming.• Performing.• Adjourning.
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T&D Methods To Train Employees
Classroom Programs
Mentoring Coaching Role Playing Simulations
Distance Learning and Video conferencing
E-learning On-the-Job Training Job Rotation Internships
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TYPES OF TRAINING
Induction or Orientation TrainingJob TrainingSafety TrainingPromotional TrainingRefresher TrainingRemedial TrainingInternship Training
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INTRODUCTION/ORIENTATION
• Introducing a new employee to the organization and its procedures, rules and regulations.
• It is short and informative
• Given immediately after recruitment
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USE OF HANDBOOK
Employee Handbook: • A document that describes an organization’s
conditions for employment • Policies regarding employees• Administrative procedures
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JOB TRAINING• To increase the knowledge and skills of an
employee for improving performance on the job.
It may includeInforming about machine and its handlingProcess of productionMethods to be used
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SAFETY TRAINING
• Training provided to minimize accidents and damage to the machinery
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PROMOTIONAL TRAINING
• Employees with potential are selected and are given training before their promotion.
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REFRESHER TRAINING
Also called Retraining Purpose is to acquaint the existing employees
with the latest methods of performing their jobs and improve their efficiency further i.e. to avoid personnel obsolescence
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REMEDIAL TRAINING
• To overcome the shortcomings in the behavior and performance of old employees
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INTERNSHIP TRAINING
• Under this educational or vocational institutes enter in an arrangement with an industrial enterprise for providing practical knowledge to its students
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TRAINING AT INFOSYS• Infosys Technologies Limited, one of India’s
biggest IT & software companies provided IT services, solutions and consultation globally and employed over 49,000 employees worldwide
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The Global Business Foundation School: Infosys training programme
• The American Society for Training and Development (ASTD) has rated Infosys Technologies Ltd as the world's best in employee training and development.
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SIEMENS TRAINING PROGRAMME• In keeping with this dynamic development,
the educational activities of Siemens Aktienge-sellschaft- a universal electro-technical enterprise with general offices in Munich
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METHODS OF TRAININGON THE JOB TRAINING
The development of a manager’s abilities can take place on the job. The four techniques for on-the job development are:
COACHINGMENTORINGJOB ROTATIONJOB INSTRUCTION TECHNIQUE (JIT)
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COACHING
• Coaching is one of the training methods, which is considered as a corrective method for inadequate performance.
• A coach is the best training plan for the CEO’s because
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MENTORING
• Mentoring is an ongoing relationship that is developed between a senior and junior employee.
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JOB ROTATION
• This approach allows the manger to operate in diverse roles and understand the different issues that crop up.
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JOB INSTRUCTION TECHNIQUE (JIT)
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