Training & Development

ByMuhammad Zohaib Sufyan SZABIST

Three Things to Discuss

Socialization

Training

Development

Socialization

The process of adaptation that takes place as

individual attempts to learn the values and norms of

work role

Importance of Socialization

Influences employee performance and organizational stability

Reduces the anxiety of new job

Gives opportunity to new employee for meeting all possible interfaces

Orientation

It’s a part of socialization process where employee is introduced to the organization and their

work units

Employee Training

Employee training is the process of bridging the gap between the

desired and actual level of knowledge, skills and abilities required to do present job

effectively

Challenges of Trainings

Is training the solution to problem? Are goals of training clear and

realistic? Is training a good investment? Will training work?

Determining Training Needs

What are tasks jobholder need to do?

What kind of KSA required to do those tasks?

Is their a gap between desired and actual level of KSA?

What trainings should be given to bridge this gap?

Typical Training Methods

On-the-Job Training Job Rotation Cross Functional Teams Apprenticeship

Off-the-Job Training Classroom lectures Films & Videos Simulation Exercises

Types of Trainings

Skills Training Re-trainings Cross Functional Trainings Team Trainings Creativity Training Literacy Trainings Diversity Trainings Crisis Trainings Ethics Trainings

Employee Development

Employee development takes care of training for future position employee has to undertake

Organization Development (OD)

Process of facilitating system wide change in the Organization

Change usually effects Organization’s systems Its technology Its processes Its people

OD involves those whose jobs are effected by change and ask them how this change is effecting them

On this feedback design interventions to facilitate this change

OD Techniques

Any organization wide activity that assist planned change

Mostly involved group interactions and co-ordinations Survey Feedback Process Consultation Team Building Intergroup Consultation

Evaluating Training Effectiveness

Level 1 Participant’s reaction to the training at the time of training

Level 2 Participant’s learning of the content of the training

Level 3Participant’s use of their new skills and knowledge back on the job

Level 4 Company’s return on the training Investment

Thank You