training & development by thinker

Wednesday 15 September 2010

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Training &

Development


Topic: Behavioral Training Builds Core Values at Quantum

Source: Training & Management Development Methods; 2002; 16, 2; ABI/INFORM Global

Author: Anonymous


It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees.

Tr

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It forms the core of apprenticeships and provides the backbone of content at institutes of technology.

In addition to the basic training required for a trade, occupation or profession, observers of the labour-market recognize today the need to continue training beyond initial qualifications: to maintain, upgrade and update skills throughout working life.


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Due to pressure on business and not able to focus on performance & leadership issues, the companies are coming up with Behavioral training to build the core values for the future.

Behavioral Training-Behavioral methods are more of giving practical training to the trainees. The various methods under Behavioral approach allow the trainee to behave in a real fashion. These methods are best used for skill development.

Su

mmary


Having its office at Netherlands, UK & Switzerland, Quantum supplies skilled & experienced IT personnel to a wide range of blue-chip companies with particular strength in finance & telecommunication sectors.

It has moved beyond the traditional staffing agency role to provide consultancy services.

Ex: IT resources consultant, Quantum Consultancy Services{ }


Founded in 1992 by chairman Stephen Trigg, Quantum has grown rapidly to its current annual turnover level of around £15 million.

In 1999- 2000 the workforce doubled in a 12 month period, and the company now has around 45 direct employees, around 130 attached consultants, & a database of thousands of IT professionals.

The company then decided to adopt a strong set of “soft” values such as leadership, vision & empowerment.


Commercial Director Andy Loach had come across a book named as “The Seven Habits of Highly effective People” which brought a tremendous impact on his personal & professional life.


Proactive People

Personal VisionFirst thing First

Win-Win

Seek to understand then to be understood

Bonding of together

Sharpen the saw

Seven Habits of Effective People:


As a result of this experience, one of the suppliers approached was FranklinCovey, a global leader in the field of learning solutions for enhanced performance.

Two members of staff are now FranklinCovey trained internal facilitators, & Quantum has put every direct employee through the 3 day seven habits programmer.

One of the most important benefits to quantum of using the FranklinCovey learning solutions set is that it helps to provide a firm foundation for a growing young company.


Andy Loach says: “These 7 Habits material can provide an alternative platform, a common language, & a principle- based approach to help teams quickly to work with one another & with clients”.

Due to this change in method of training “Quantum has found that the training has helped some less outgoing staff to gain confidence & make themselves heard- making a greater contribution to the business.


Analysis


Significance of training and development in organization.


How Training Benefits the Organization


..Leads to improve Profitability.


..Leads to improve Profitability...Improves the morale of the workforce.


..Leads to improve Profitability...Improves the morale of the workforce...Helps create a better corporate image

Foster authenticity, openness and trust.


..Leads to improve Profitability...Improves the morale of the workforce.

..Improve the OB knowledge and

skills at all levels of the

organization.

..Helps create a better corporate image

Foster authenticity, openness and trust.


..Aids in organizational development.

..Organization gets more effective decision making and problem solving skills.

..Learns from trainee.


..Help people to identify

with organizational goals.

Over all..


Benefits to the Individuals Which in Turn Ultimately Should Benefits the Organization


Helps the individuals in making better decisions and effective problem solving.

Helps a person handle stress, tension, frustration and conflicts.

Develop a sense of growth in learning.


Increase job satisfaction and recognition.

Helps eliminate fear in attempting new task.

Moves a person towards personal goals while improving interactive skills.


Benefits in Personnel and Human Relations, intergroup and intragroup relations and Policy Implementations.


Improves communication between groups and individuals.

Provides information on equal opportunity and affirmative actions.

Improves interpersonal skills.

Improves morale. Builds cohesiveness in group.

Makes the organization a better place to work and live.


The tragedy of life is not that it ends so soon, but that we wait so long to begin it

– W. M. Lewis

“”


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