training for employment

Courses for the unemployed - T4E | 1

Get that Job.The art of successful job hunting.

01462 443072 [email protected]

2014/15

2 | T4E - Courses for the unemployed


With unemployment in Hertfordshire and Bedfordshire remaining high and the road to economic recovery long and slow, North Hertfordshire College has put together a range of programmes and support that will help you to get back into work quickly.

These programmes are offered throughout the year and have been designed with local employment needs in mind. They offer a combination of training and support that include vocational skills, employability skills and mentoring from qualified and experienced Employment Advisers.

You will be able to access our job matching service which provides links to traineeships, apprenticeships and local employment opportunities. You will have access to guaranteed interviews with employers who are recruiting or are providing work placements. And will receive on-going feedback and support to aid you with your

job search. This combination has a proven track record of success and we look forward to welcoming you on to one of our programmes.

Take the first step to find out more:

Call us to book a place on one of our information sessions. These are available at the Goldsmith Centre for Business in Letchworth, and at our In Town Training and Recruitment Centres in Stevenage and Hitchin - 01462 437493

Call in to our Centres:

InTown Training StevenageUnit 1, Forum Court, 28 The Forum, Stevenage, SG1 1EH

InTown Training Hitchin126 Queen Street,Hitchin, SG4 9TH

WE LCOME


3 Welcome/Introduction

5 Helping you to find/get that job

6 How we can help you to find/get that job

8 Vocational Training Programmes:-

- Accounting and Bookkeeping- Business and Administration- Business start-up and Business Enterprise- Brush up on skills - Maths and English- Customer Service- Health and Social Care- First Aid- Food, Health and Safety- Hospitality- IT and Computing Skills - Online Training

18 Online Training: Food Safety /IT/ Enterprise/ Managing your finances/ Health and wellbeing / Environmental awareness and many more.

19 Graduate and Professional programmes

20 Reach for Success

22 Returners – For those returning after a career break

23 Sales and Marketing

24 Workshops

25 Volunteering

26 Kickstart and Traineeships

28 Information

29 How to find us

CONTENTS


HEL PING YOU TO F IND THAT JOB

Joining one of our programmes will not only give you the vocational skills and qualifications you need for your chosen career but will also provide you with training and support from one of our qualified employment advisers.

Throughout your training you will be allocated a personal Employment Adviser who will help you identify appropriate training and who will work with you to find vacancies that match your skills and improve your application techniques to increase your chances of success.

HELPING YOU TO GET THAT JOB

3 day programme designed to update and equip you with the skills to get that job.

• Determineandassessyour personal strengths, skills and attributes

• Marketyourselfeffectively

• Determinethemosteffective style of CV and formulate content for producing your own high quality CV and personal profiles

• Understandcurrent recruitment practices including on-line applications and interview techniques

• Identifyandmakesuccessful job applications

• Mentoringsupport, networking and staying motivated


HOW WE HE LP YOU TO F IND THAT JOB


ACCOUNTING AND BOOKKEEPING

AAT Level 2 Award in Computerised Accounts This course helps the learner to create accounts, process information, correct errors and produce management reports using Sage computerised account packages.

Entry requirements: An understanding of manual accounts (double entry), together with a sound educational background in maths, English and keyboard skills.

Duration:7 days

Vocational Training Programmes


BUSINESS AND ADM INISTRATION

Start Up in Business& Self EmploymentThis modular short course covers the key issues for new business owners from marketing and sales to finance and legal requirements. Topics include the entrepreneurial mind-set, market research and the importance of cash flow. It’s ideal if you’re starting a new business venture or you just want to know more about the process.

Duration:Up to 6 weeks3 days per week

Business Administration Level 2 Gain a certificate for skills you can use in any office environment and increase your potential for working in an administrative role. Topics covered include document production, handling telephone calls, diary systems, working effectively in a business environment and communicating effectively.

Duration:3 weeks2 days per week


BUSINESS START-UP AND BUSINESS ENTERPRISE

Could you be your own boss?

Would you like to work from home?

Are you considering becoming self-employed?

Discover YouFind out what it is like to work for yourself or as part of a team and how to generate a business idea. This programme will develop your confidence, organisational, team work and presentational skills.

Duration 6 weeks - 2 days per week

Adult EnterpriseHave you ever thought of running your own business? Doyouhaveanideathatyou think could turn into a businessventure?Doyouhave a talent that you wish to capitalise on? We have a range of programmes that not only help you do this but also award you with a qualification and we can offer you the support and guidance about setting up your business.

Topics include:• Generatingabusinessidea• Writingabusinessplan• Runningabusinessfrom home• Legalandfinance requirements• Markettrading• Marketingyourbusiness

Launcher – School for start upsNeed money to start a business? Find out more about ‘Launcher’ through our Adult Enterprise service.

DurationVarious (modular provision)


BRUSH UP YOUR SK ILLS – MATHS AND ENGLISH

English and maths are essential for everyday living and to help you to thrive in today’s workplace. These short courses will assess your current skills level, brush up those skills you may have forgotten and get you started towards gaining a maths or English qualification

• Write for Success - Brush up English skills needed to make successful work applications and for use in today’s workplace

• Every Penny Counts - Ensure your numeracy skills are helping you manage your money effectively. Includes calculating the best deals to ensure you make savings, understand everyday income and costs and top tips on money management

Duration5 weeks 2 hours a week5 weeks 2 hours a week


C USTOME R SERVICE

Customer Service in Retail and Hospitality – Level 1This programme is useful for anyone wishing to work in a customer facing environment. The qualification includes developing methods to engage customers, meeting customer needs through knowledge of products or services, selling, service and exceeding customer expectations.

ProgressionGaining regular experience of contact with customers will increase your skills further. Find out how we can support you to gain experience through a customer facing work placement that will enhance your skills further.

Customers interested in working in hospitality may also be interested in the Hospitality Programme incorporating Food Safety and Barista training.

Duration:2 weeks - 2 -3 days


HEALTH AND SOCIAL CARE

An Introduction to Working in the Care Sector - Level 1This course looks at the role of the care worker and the principles of working in care. You will develop an understanding of the responsibilities for caring for vulnerable adults in the care environment; equality and diversity, safeguarding, first aid and manual handling. You will also look at personal career progression to support you into a role within the sector.

You will also look at personal career progression to support you into a role within the sector.

ProgressionAt the end of the course your Employment Adviser will link you into local care organisations who are currently recruiting.

It is advisable to also undertake a First Aid qualification and a Health and Safety qualification (lifting people).

Duration:6 weeks - 1 day per week


F IRST A ID

First AidFirst Aid is one of the most practical life skills an individual can learn. It is vital for the home, and workplace to provide a safe environment for family friends and colleagues.

Raise your awareness of first aid and personal safety, increase your skills and enhance your CV.

This programme covers initial emergency first aid procedures and processes.

Duration:2 days


FOOD, HE ALTH AND SAFETY

Food SafetyEssential for working in an environment serving food.

Topics include:Bugs and bacteriaContaminants in food Keeping food safe Kitchen layoutCleaning and disinfectingFood safety and the law

Health and SafetyA 2 day programme covering aspects of health and safety in the workplace including:

• Currentlegislation• Liftingsafely• Healthandsafetyawareness• Workingsafely

Duration:2 days


HOSPITAL ITY

Working in the Hospitality Industry

This modular programme incorporates elements of study required to understand and work in the hospitality sector. Modules include:

• FoodsafetyLevel1or Level 2

• Baristatraining-howto make the perfect cappuccino

• CustomerSkills– Understanding the importance of providing exceptional customer service within a hospitality environment



I T AND COMPUTER TRAIN ING

Essential Computer SkillsIf you have little or no experience of using a computer our Get Ahead in IT (Entry 3) course will guide you through computer basics and as well as looking at software such as word processing, the internet and email. You will need to complete two mandatory units and gain four credits. At the end of the course you will have achieved a City and Guilds Entry Level 3 Award for IT Users qualification which will allow you to progress to level 1 if you wish to.

Duration:10 weeks- 1 day per week

Improvers Computer SkillsIf you are able to use a computer and everyday software such as email, but wish to develop your skills further our Get Ahead in IT (Level 1) course will help you do this. You will need to complete a mandatory unit and gain nine credits after which you will achieve a City and Guilds Level 1 Award for IT Users qualification.

Duration:5 weeks - 2 days per week


ONLINE TRAIN ING

New online courses now available at:

In Town Training and Recruitment Centres in StevenageDay: Monday afternoon

In TownTraining and Recruitment Centre in Hitchin Day: Wednesday afternoon

Courses:

• HealthyLiving(Level1andLevel2available)-15-20hours• SafetyontheInternet-15-20hours• ManagingPersonalFinance-15-20hours• EnvironmentSustainability-10hours• FoodSafety(Level1andLevel2available)-10hours Health and Safety- 10 hours


GRADUATE AND PROFESS IONAL

Graduate and Professional Programme

This programme is aimed at supporting graduates and professionals find employment. You will gain a Level 2 Team Leader as well as advice and support on marketing yourself effectively to gain employment

Topics include:

• Enterpriseinworkorasa business• Marketingyourselftoan employer• Effectiveuseofsocial media• Networkingopportunities through Buzz network• Briefingateam• Givingapresentation• Motivatingothers• Leadingateam• Stressandpressureatwork


Inspire for Work

This peer-to-peer support group is aimed at mature experienced jobseekers. Using the maxim ‘If you always do what you’ve always done, you’ll always get what you’ve always got’, it is designed to educate, motivate and inspire attendees to employment success in surprising directions.

Duration 6 weeks - 1 day per week


REACH FOR SUCCESS

This programme is designed to support adults and young people with disabilities and long term health issues plan their return to work. In particular, this programme will benefit those experiencing changes in their circumstances and who are now actively seeking employment

The programme is designed to build confidence, stamina and awareness of local opportunities and help to plan a route back into employment. The initial phase is a core element offered 1 day a week for 6 weeks that covers three core aspects:

1. What opportunities are available and will they be right for me?

Information and awareness of a range of local opportunities that include training, volunteering, employment and setting up your own business

2. Developingyourpersonalcareer and employment planWorking with your personal employment adviser you will be supported to discover and develop your skills and abilities, determine your personal goals and aspirations and identify techniques and support that will help to minimise constraints any barriers you may face


3. Update your personal skills toolkit including:

• Computerskillsandon-line job search

• Confidencetonetwork

• DevelopingyourCV

• Interviewandpresentation skills

As your confidence and awareness grows, you will be encouraged to progress and access additional programmes and activities that may include;

• Additionaltrainingand qualifications

• Supportedjobsearch activities and network clubs

• Volunteering

• Businessstart-upsupport.


If you are currently returning from a career break after raising a family or caring for a relative then this programme is for you.

Topics include:

• Assessingandidentifying personal skills• Careerplanning• Confidenceand assertiveness• Communicationand Presentation skills• Teamwork• Timemanagement• CVandPersonalprofiles• Interviewtechniques

Duration5 weeks - 2 days per weekmornings/school hours

RETURNE RS


SALES AND MARKETING

A sound knowledge in sales and marketing will add value to any job and any employer. Alongside this there are many employment opportunities currently available in this area of work with examples such as sales rep, retail, telesales, marketing and customer service.

Topics covered include:• CareersandemploymentopportunitiesinSalesandMarketing• Effectivecommunication• Marketingmethods• Understandingyourcustomerneeds• Makingasuccessfulpitch• Closingasale

Duration:3 days


WORKSHOPS

Learning Lounge Workshops:

Learning Lounge Workshops offer access facilities and support fromoneofourEmploymentadvisers.Dropinworkshopavailableevery week where you can:

• RegisterwithUniversalJobMatch• UpdateyourCV• Applyonlineforvacancies• Accesscomputersforjobsearchrelatedactivities• Undertakeonlinetrainingcourses• Accesstrainingandsupporttostartyourownbusiness• Seekadviceontrainingandsupportavailabletohelpyouinto employment

Contact 01462 443072 to find out when these are available or call into In Town Training Stevenage or In Town Training Hitchin.


Volunteering can help you gain experience and up to date contacts that will enhance your chances to find employment. Find out about volunteering and apply for volunteering roles. You can also completeaLevel1ASDANcommunityvolunteeringqualification.

Short courses for volunteers are available through our volunteers and community maker’s programme. Contact us for more details.

• Findoutaboutvolunteeringandapplyforvolunteering jobs and roles

• Communityvolunteering.Level1Qualification

VOLUNTEERING


GET TH AT JOB - K ICKSTART

PROGRAMMES DES IGNED FOR YOU NG PEOPLE B ET W EEN 16 - 24

If you are looking for work you are able to access all of the training programmes offered in this booklet. Additionally you will be provided with tailored support designed to support you and help you to access employment, apprenticeships and training. These follow 3 key routes:

Kickstart You will be assigned to a personal Employment Adviser who will offer mentoring and support designed to aid you through the critical elements of successfully gaining employment.

This includes support with application forms, creating a professional on line presence, pitching your CV on Youtube and interview practiceOther training you may be encouraged to consider includes:

• ‘GetthatJobprogramme’• Returners–suitablefor young parents• Effectiveuseofsocialmedia• Onlinetrainingpackages• Vocationaltraining• ProfessionalandGraduate programme for those with high level qualifications


1. Kickstart your Business Focusing on generating and assessing your business idea you can consider options such as market trading and on line businesses. You can also access loans via ‘Launcher’ which provide loans that will help you to ‘get off benefits and into business’.

2. Kick start your Apprenticeship

• Registerandensurehigh quality application on AV online• Tailoredsupportwith applications for current apprenticeship vacancies• AccesstoTraineeships:

Traineeships offer a route to employment. You will undertake work experience that is usually around 8 weeks and is with an employer that is considering taking on an apprentice or a new employee. These bespoke programmes are designed with the employer and alongside the placement include maths and English qualifications, employment skills and essential components of vocational training.

At the end of the work experience, you will be guaranteed an interview and reference from your work employer and it is hope that this will aid your progression into employment or into an apprenticeship

KICKSTART AND TRAINEESHIPS


All the courses in this brochure are available FREE if you are on JSA ESA or claiming any other benefits.

As part of the support available you will also be required to review your progress with finding and making job applications.

This would normally be once a week.

COURSE PR ICES :

The latest prices for T4E courses are as follows:

Get That Job:Includes CV compilation and Employment support £80Bus Admin £125Care - Health & Social Care and childcare £125Food Hygiene £125 Health & Safety £125 First Aid £125Customer Service £80Get Ahead in IT £80Sage £210 On line courses offered £50

IN FORMATION


HOW TO F IND US

StevenageUnit 1, Forum Court, 28 The Forum, Stevenage, SG1 1EH

Hitchin126 Queen Street,Hitchin,Herts,SG4 9TH

intowntraining&recruitment

Telephone: 01462 443072 Email: [email protected]

Part of North Hertfordshire College

Information also available via College main centres and Central enquiries team - 01462 424242 / [email protected] or visiting our main centres in Stevenage, Letchworth and Hitchin.

training for employment

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vocational skills

combination of training

appropriate training

skills maths

employability skills

unemployed t4e

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qualified employment