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High Context V/s Low Context

Monochronic V/s Polychronic

Individualism V/s Collectivism

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Effective Communication

Cross Cultural Team Building

Synergy In Work Place

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Culture- General- Training

Culture- Specific- Training

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Improvements in:

Workplace communication & relationships

Services to customers from different cultural

backgrounds

Cultural self-awareness

Community relationships

Skills to work internationally

Compliance with access and equity policies

Compliance with EO and discrimination laws

Marketing to culturally diverse clients/customer 

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Considerations in Designing a Cross-Cultural

Orientation

Host Country Overview

Culture and Communication

Managing the Transition

Delivering a Cross-Cultural Orientation

Making Use of  Your New Skills

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MODEL ² TRAINING EFFECTIVENESS

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Cross-cultural differences

Differences in

Management styles Communication styles

Organizational structure

Planning

Decision making

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Misunderstanding

Resentment

Coordination Breakdown

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Cross-Cultural Business Awareness Training

Cross-Cultural Management Training

Cross-Cultural Team Building Training

Cross-Cultural Marketing Training

Expatriate Training

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Apolicy statement from the organization's top managementdeclaring intercultural competence as top priority

Readiness of management to adapt administrative rules andregulations as much as possible to the needs of cultural groupsand minorities

Intercultural competence of the organization's employees activelyimproved through training

Inclusion of members of other cultures as permanent staff members

Action by the organization for changing administrative regulationswhich hinder equality of minority members

System for evaluating organization's cultural inclusion policy

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AshimaAshima AjmaniAjmani ChippyChippyAjitAjit

J.J. MathangiMathangi KanikaKanika ChauhanChauhan

Jo jan V JoseJo jan V Jose LakshmiLakshmi NinanNinan

ShipraShipra SaxenaSaxena

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Europe & especially England "Americans are stupid and unsubtle. And they

are fat and bad dressers."

Finland "Americans always want to say your name: 'That's a nice tie, Mikko.

Hi Mikko, how are you Mikko'

Indian "Americans are always in a hurry. Just watch the way they walk down

the street."

Kenyan "Americans are distant. They are not really close to other people --

even other Americans.³

Colombia"In the United States, they think that life is only work."

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Turkey "Once we were out in a rural area in the middle of nowhere and saw an

American come to a stop sign. Though he could see in both directions for miles,

and there was no traffic, he still stopped!³

Indonesia"In the United States everything has to be talked about and analyzed.

Even the littlest thing has to be 'Why, why why?'."

Ethiopia"The American is very explicit. He wants a 'yes' or 'no'. If someone tries

to speak figuratively, the American is confused."

Iran"The first time my American professor told me 'I don't know, I will have to

look it up', I was shocked. I asked myself 'Why is he teaching me?'³

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