Training In New Technologies(TNT)

PLQIF Project 2012-13

Alana Ward

Libraries, Museums and Archives Manager

Inverclyde Council

Background

• People’s Network implementation in 2001/2

• Training programme (with IT components) since 2009

• Skills survey – staff lacking IT confidence

The Response

• PLQIM Fund bid 2012-3: Training In New Technologies

• Partnership with North Ayrshire Libraries

• Training Needs Analysis

Training Needs AnalysisInverclyde

How confident are you in using the following whether it be for work or personal use?

Answer Options I am confidentI am fairly confident

I lack some confidence

I am not so confident

I am not aware of this service

Response Count

iPads 11 5 6 12 0 34Android tablets (e.g. Samsung Galaxy, Google Nexus, Kindle Fire etc)

3 15 8 8 0 34

iPods 8 6 5 13 0 32MP3 players (e.g. Sony MP3 3 15 6 10 0 34eReaders (Kindle, Sony Reader, Kobo etc) 8 7 11 8 0 34Facebook 11 12 2 7 2 34Twitter 5 9 6 12 1 33Flickr 2 9 7 14 2 34Blogs 3 11 6 12 2 34Wikis 6 5 6 14 2 33Clouds (iCloud, Google Docs etc) 6 8 4 16 0 34RSS Feed 2 5 10 8 8 33YouTube 14 7 3 9 1 34Setting up Overdrive for eBooks 1 8 7 16 0 32Borrowing eBooks from Overdrive 1 9 6 18 0 34

Downloading audio books (Overdrive/One Click Digital)0 9 11 13 0 33

Digital magazines (set up and borrowing) 0 5 5 14 9 33Mobile apps 8 3 9 10 3 33Podcasts 4 4 7 14 5 34QR Codes 3 4 7 12 8 34Augmented reality 0 1 4 9 20 34Other (please specify) 1

answered question 34skipped question 0

Hardware

•10 x iPads

•10 x Nexus 7s

•5 x Kobo Touches

•5 x Sony PRS-T2

•5 x SanDisk Clip Zips (MP3)

•2 x Kindle Fires

Hosting

• Hosted by Dreamhost on a Moodle server.

• Moodle is a virtual learning environment.

• Staff can access any time, from anywhere, with any device.

www.librarystaff.info

www.librarystaff.info

Content

• How to use Moodle• eAudio services• eReaders and digital services• iPads and other tablets• Quizzes• Social Media – Facebook and Twitter• Social Media – other accounts and apps

Outcomes

• Increased confidence and knowledge amongst staff.

• Improved level of assistance offered to library users.

• Increased use of digital library services, inc. eBooks, eAudio and online resources.

• Increased and consistent use of social media to promote all library services.

Evaluations

• “I like being able to work through the course at my own pace.”

• “Enjoyed using Moodle and good to know I can go back and do further practice in my own time.”

• “It was helpful to be able to practise with different devices.”

• “Would benefit from more practice.”

Future Plans

• Share model with other authorities.

• Develop Moodle into staff wiki.

• Incorporate competencies into performance reviews and future recruitment.

• Roll out taster sessions for visually impaired.

Contact for log-ins

Pamela McLean

Learning Services Librarian

Inverclyde Libraries

Pamela.McLean@inverclyde.gov.uk

01475 712330

Questions