training prospectus 2013 - sgs in sri lanka/media/local/sri lanka/documents/brochures...iso 9001...

TRAINING PROSPECTUS 2013INTRODUCTION

SGS is the global leader in Inspection, verification and certification. To reap the full benefits of systems certification and to add value to your products and processes, it is important that the links between different systems and manage-ment tools are properly understood and managed. SGS training services recognize the interplay of these different activities and aim to help individuals broaden their knowledge and skills that will help an organization to achieve its objectives andgoals.

SGS SSC accredited training courses help you to improve your organization’s performance with motivated and compe-tent staff.

Training courses are conducted both internally and externally for a number of different certifications. These include ISO 9001, ISO 14001, ISO22000/ FSSC22000, HACCP, SA 8000, OHSAS 18001, ISO 27000, ISO 50001 as well as basic food hygiene and GMP.

These courses can be either in-house or externally located depending on the requirements of the customer.

Course material is provided as part of the training programs and all are interactive courses that encourage participation at all levels.

TABLE OF CONTENTS

SGS IN-HOUSE TRAINING

“In-house” sessions, which can cover a general overview or be customized to your obligations addressing key indus-try or supply chain specific issues. In house training programmes are effective in terms of time and money. If you are thinking of training more than three or four people, it is worth talking to SGS about the timing of the in-house training courses and register them. SGS also conduct tailor made training programmes in client premises to suit specific activities of the organization.

PROGRAMME DETAILS

TRAINING CALENDAR 2013

QUALITY MANAGEMENT SYSTEMS

FOOD SAFETY MANAGEMENT SYSTEMS

ENVIRONMENTAL MANAGEMENT SYSTEMS

ENERGY MANAGEMENT SYSTEMS

OCCUPATIONAL HEALTH MANAGEMENT SYSTEMS

SOCIAL ACCOUNTABILITY

COURSE REGISTRATION FORM

FAQs

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PROGRAMME DETAILS

TRAINING CALENDAR 2013

QUALITY MANAGEMENT SYSTEMS TRAINING

Lead Auditor Training 5 Days English

Internal Auditor Training 2 Days English / Sinhala

Foundation Training Course 1 Day English / Sinhala

FOOD SAFETY MANAGEMENT SYSTEMS TRAINING


Internal Auditor Training 2 Days English / Sinhala

Foundation Training Course 1 Day English / Sinhala

Training on HACCP 2 Days English / Sinhala

Training on BRC Global Standard Issue 06 1 Day English/ Sinhala

Training on GMP 1 Day English/ Sinhala

ENVIRONMENT MANAGEMENT SYSTEMS TRAINING


Internal Auditor Training 2 Days English/ Sinhala

Foundation Training Course 1 Day English/ Sinhala

ENERGY MANAGEMENT SYSTEMS TRAINING


Foundation Training Course 1 Day English/ Sinhala

OCCUPATIONAL HEALTH & SAFETY MANAGEMENT SYSTEM TRAINING


Internal Auditor Training 2 Days English/ Sinhala

SOCIAL ACCOUNTABILITY TRAINING

Foundation Training 1 Day English/ Sinhala

JANUARY DATE

ISO 9001 Quality Management System Foundation Training 16th

ISO 14001 Environment Management System Internal Auditor Training 22nd & 23rd

ISO 22000 Food Safety Management System Foundation Training 30th

FEBRUARY

ISO 9001 Quality Management System Internal Auditor Training 07th & 08th

ISO 14001 Environment Management System Lead Auditor Training 13th to 19th

ISO 22000 Food Safety Management System Internal Auditor Training 27th & 28th

MARCH

ISO 22000 Food Safety Management System Lead Auditor Training 13th to 19th

Training on BRC Global Standard Issue 6 28th

APRIL

ISO 22000 Food Safety Management System Internal Auditor Training 04th & 05th

ISO 9001 Quality Management System Lead Auditor Training 23rd to 30th

MAY DATE

ISO 50001 Energy Management System Foundation Training 02nd

ISO 9001 Quality Management System Foundation Training 03rd

OHSAS 18001 Occupational Health & Safety Management Systems Internal Auditor Training

07th & 08th

ISO 14001 Environment Management System Internal Auditor Training 16th & 17th

ISO 50001 Energy Management System Lead Auditor Training 27th to 31st

JUNE



ISO 9001 Quality Management System Internal Auditor Training 18th to 19th

OHSAS 18001 Occupational Health & Safety Management Systems Lead Auditor Training

24th to 28th

JULY

ISO 50001 Energy Management System Foundation Training 05th

SA 8000 Social Accountability Foundation Training 10th


Training on GMP 18th

ISO 14001 Environment Management System Lead Auditor Training 24th to 30th

AUGUST

ISO 22000 Food Safety Management System Internal Auditor Training 07th to 08th

ISO 14001 Environment Management System Internal Auditor Training 14th to 15th

ISO 9001 Quality Management System Lead Auditor Training 22nd to 28th

SEPTEMBER

ISO 9001 Quality Management System Internal Auditor Training 05th to 06th



ISO 14001 Environmental Management System Foundation 27th

OCTOBER


ISO 22000 Food Safety Management System Internal Auditor Training 09th to 10th

ISO 14001 Environment Management System Lead Auditor Training 23rd to 29th

NOVEMBER

ISO 9001 Quality Management System Lead Auditor Training 06th to 12th

ISO 14001 Environment Management System Internal Auditor Training 19th to 20th

OHSAS 18001 Occupational Health & Safety Management Systems Internal Auditor Training

27th to 28th

DECEMBER

ISO 9001 Quality Management System Internal Auditor Training 04th & 05th

ISO 50001 Energy Management System Lead Auditor Training 09th to 13th


ISO 14001 Environmental Management System Foundation Training 20th


ISO 9001 AUDITOR / LEAD AUDITOR COURSECOURSE NO. A17038 CERTIFICATED BY IRCACOURSE OVERVIEW

This is an intensive five day course certified by the international Register of Certificated Auditors (IRCA) and the International Auditors and Training Certification Association (IATCA) which includes lectures workshop and role-play exercises making use of real life case studies. Attending this course allows participants to gain an in-depth understanding of the standard, auditing against the requirements of the standard and to bring about continual improvement. More over they will be capable of development of the Organizational Quality Management system.

WHO SHOULD ATTEND?

■ Management Representatives■ Quality Assurance Managers■ Senior executives involved with quality activities■ from any Industry Manufacturing or Service

BENEFITS TO YOUR ORGANIZATION

The course will provide delegates a full understanding of the standard and quality Management principles. They also will be capable of organizing and managing the own internal and external audit programmes against the standard and prepare and advice their organization before third party / customer assessment. In addition they will be capable of undertaking follow up activities including evaluating the effectiveness of corrective actions taken.

TUTORS WILL FOCUS ON

■ Purpose of a quality management system and explain the eight principals of quality management

■ Purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011 standards

■ Importance of process approach, customer focus and continual improvement■ Requirements of ISO 9001 within the context of an audit■ Roles and responsibilities of auditors and lead auditors■ Plan and conduct an audit in accordance with ISO 19011, demonstrating ability to■ Plan and prepare effectively■ Gather objective evidence, through effective interviewing observation, sampling

and note taking■ Analyze and interpret information in order to determine conformance with

requirements.■ Report the audit, including writing valid, factual and value-adding nonconformity

reports: Audit follow-up activities, including evaluating the effectiveness of corrective actions taken.

INCLUDES

■ Registration/ examination fee payable to UK■ Course material■ Tea and Lunch

Training Dates:23rd to 30th April / 22nd to 28th August/ 06th to 12th NovemberDuration: 5 DaysTime: 08:30 a.m. – 05:30 p.m.Medium: EnglishFee: LKR 40000/= + 2% NBT & 12% VAT


ISO 9001 INTERNAL AUDITOR TRAININGCOURSE OVERVIEW

This course enables to gain an understanding of the roles and responsibilities of an auditor. Engage in experiential learning on planning, preparation, performing, reporting and follow-up on internal and external audits.

WHO SHOULD ATTEND?

■ Employees responsible for maintaining Quality Management System (QMS)■ People documenting QMS procedures/processes■ Current QMS internal auditors■ Future QMS internal auditors■ Quality assurance staff of all categories


This training will prepare and advice your organization before third party/ customer assessment while contributing to the development and improvement of their organization’s management system.


■ Rationale of a quality management system and explain the eight principals of quality management

■ Purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011:

■ Importance of process approach, customer focus and continual Improvement■ Plan and conduct an audit in accordance with ISO 19011,■ Report the audit,■ Undertake audit follow-up activities,

INCLUDES

■ Course Materials,■ Tea & Lunch

Training Dates:07th to 08th February / 18th to 19th June/05th to 06th September / 04th to 05th DecemberDuration: 2 DaysTime: 08:30 a.m. – 05:30 p.m.Medium: English/ SinhalaFee: LKR 8000/= + 2% NBT & 12% VAT


ISO 9001 FOUNDATION TRAININGCOURSE OVERVIEW

This Course enables the participants to explain the purpose and intent of the ISO 9001:2008 series of Standards describe the requirements of ISO 9001:2008 and explain the relationships between the clauses of ISO 9001:2008.

WHO SHOULD ATTEND?

■ Employees of Companies preparing for certification against ISO 9001:2008■ Employees of companies responsible for Quality Management


ISO 9001:2008 Series Foundation Training Courses meets the requirements set by the IRCA to help you achieve your goals while providing participants with an overview of the purpose and the requirements of ISO 9000:2008 as a tool for business improvement.


■ Introduction to ISO 9001:2008■ ISO 9001:2008 Overview

INCLUDES

■ Course Materials■ Tea & Lunch

Training Dates:16th January/ 03rd May/ 17th July/ 04th OctoberDuration: 1DayTime: 08:30 a.m. – 05:30 p.m.Medium: English/ SinhalaFee: LKR 6000/= + 2% NBT & 12% VAT

FOOD SAFETY MANAGEMENT SYSTEMSISO 22000 AUDITOR / LEAD AUDITOR COURSECOURSE NO. A17304 CERTIFICATED BY IRCACOURSE OVERVIEW

This intensive five day course is certificated by the International Register of Certificated Auditor (IRCA) and the International Auditor Training Certification Association (IATCA). It includes lectures, workshops and role-play exercises, making use of real life case studies. Course success is measured through examination and continual assessments.

WHO SHOULD ATTEND?

■ Management Representatives and Quality Assurance managers■ Executive involved with Quality Activities■ Delegates who would like a general understanding of the food safety management

and the certification process.


This course will enable the delegates to develop their own food safety management system to the organization and manage the audit programme by themselves. Also to prepare and advice your organization before third party/ customer assessment while contributing to the development and improvement of the organization’s food safety management system.


■ Fundamental principles of a food safety management system as well as principles, processes and techniques used for the assessment and control of food safety hazards.

■ Purpose, content and interrelationship of ISO22000, ISO 22004 and ISO 15161■ Role of an auditor to plan, conduct, report and follow-up food safety management

system■ Plan and conduct an audit in accordance with ISO 19011, demonstrating ability

INCLUDES

■ Registration / Examination fee payable to UK■ Course Materials■ Tea & Lunch

Training Dates: 13th to 19th March/ 05th to 11th June/ 11th to 17th SeptemberDuration: 5 DaysTime: 08:30 a.m. – 05:30 p.m.Medium: EnglishFee: LKR 40000/= + 2% NBT & 12% VAT



This intensive 2 day course includes lectures, workshops and role-play exercises, making use of real life case studies. Course success is measured through the continuous assessments.

WHO SHOULD ATTEND?

■ Management representatives and executives involved in food safety■ Quality Assurance managers ,executives & supervisors■ Staff responsible for Food Safety


Prepare and advice their organization before third party/ customer assessmentContribute to the development and improvement of the organization’s food safety management system through internal audits


■ Fundamental principles of a food safety management system as well as principles, processes and techniques used for the assessment and control of food safety hazards

■ Understand the role of an auditor to plan, conduct, report and follow-up food safety management system audits based on ISO 22000

INCLUDES

■ Tea and Lunch■ Course Material

Training Dates:27th to 28th February/ 04th to 05th April/07th to 08th August / 09th to 10th OctoberDuration: 2 DaysTime: 08:3 a.m. – 05:30 p.m.Medium: English/ SinhalaFee: LKR 8000/= + 2% NBT & 12% VAT



This Course enables the participants to explain the purpose and intent of the ISO 22000:2005 series of Standards describe the requirements of ISO 22000:2005

WHO SHOULD ATTEND?

■ Employees of Companies preparing for certification against ISO 22000:2005■ Employees of companies responsible for Food Safety Management


ISO 22000:2005 Series Foundation Training Courses meets the requirements set by the IRCA to help you achieve your goals while providing participants with an overview of the purpose and the requirements of ISO 22000:2005 as a tool for business improvement.


■ Introduction to ISO 22000:2005■ Requirements of ISO 22000:2005 Standard

INCLUDES


Training Dates:30th January/ 14th June/ 24th September/ 18th DecemberDuration: 1 DayTime: 08:30 a.m. – 05:30 p.m.Medium: English/ SinhalaFee: LKR 6000/= + 2% NBT & 12% VAT

FOOD SAFETY MANAGEMENT SYSTEMSTRAINING ON BRC GLOBAL STANDARD ISSUE 6COURSE OBJECTIVES

This course trains delegates in Understanding audit requirements, against the BRC Global Standard for Food Safety issue 6. In addition, the course includes all relevant aspects of auditing within the food sector.

WHO SHOULD ATTEND?

■ BRC Team■ HACCP / GMP Food Safety Team■ Technical and Quality Managers■ Consultant■ Manufacturers

DESCRIPTION

At the end of the training course, delegates will:■ Understand the background and benefits of the Standard■ Understand the content of the Standard in terms of the Protocol and Requirements■ Understand the detail of the Scheme

MAIN POINTS

■ The Enrolment Scheme■ Details of the Requirement clauses including Fundamental clauses and Statements

of Intent■ Closing the audit, corrective actions and certificate issue

INCLUDES


Training Dates: 28th MarchDuration: 1 DayTime: 08:30 a.m. – 05:00 p.m.Medium: EnglishFee: LKR 8000/= + 2% NBT & 12% VAT

TRAINING ON GMPCOURSE OVERVIEW

This introductory-level training course is designed for all employees operating in or transitioning to a GMP-regulated environment. This course will also specially benefit those in the Cosmetic and Food Industries, and experienced employees wishing to stay current with GMP regulations and enhance their existing skill set.

WHO SHOULD ATTEND?


The participants will learn how to design a GMP-compliant system and evaluate proven strategies for implementing GMP’s to prepare for an inspection of your facility. The course addresses how best to comply with requirements governing component control, warehousing, storage and distribution operations.

INCLUDES



■ QA Managers/ Supervisors/ Auditors■ QC Specialist / Analysts■ Maintenance and Facilites Personnel■ Validation Spécialiste■ GMP Compliance Specialists■ Quality/ Process Engineers

■ Manufacturing Personnel■ Plant Manager■ Packaging Managers/ Supervisors■ Document Control Managers■ Laboratory Person■ Marketing product managers

Training Dates: 18th JulyDuration: 1 DayTime: 08:3 a.m. – 05:00 p.m.Medium: English/ SinhalaFee: LKR 6000/= + 2% NBT & 12% VAT


ISO 14001 AUDITOR / LEAD AUDITOR COURSECOURSE NO. A17262 CERTIFICATED BY IRCACOURSE OVERVIEW

This intensive five day course is approved and certificated by the International Register of Certificated Auditors (IRCA) and the International Auditor and Training Certification Association (IATCA). The course structure includes lectures, workshops and role-play exercises, making use of real life case studies. Course success is measured through examination and continuous assessments.

WHO SHOULD ATTEND?

■ Third party EMS auditors■ Management Representatives of EMS■ Executives involved with Environment Management


This training program aims at providing tools and techniques to develop Environmental Management System and to conduct Environment Audits. Participants also will be able to managed Environment Management Systems effectively in their organizations.


■ Review and update on EMS standards■ Identification of environmental aspects■ National environmental legislation■ Objectives, targets and establishing an environmental management programs■ EMS audit management

INCLUDES

■ Registration/examination fee payable to IRCA UK■ Course materials■ Tea & Lunch

Training Dates:13th to 19th February / 24th to 30th July/23rd to 29th OctoberDuration: 5 DaysTime: 08:30 a.m. – 05:30 p.m.Medium: EnglishFee: LKR 40000/= + 2% NBT & 12% VAT



This training program aims at providing tools and techniques to the participants to conduct Internal Audits as part requirements of the EMS and to maintain Environmental Management Systems effectively in their organizations.

WHO SHOULD ATTEND?

■ Management Representatives of EMS■ Employees of companies responsible for EMS


This training helps the participants to acquire the knowledge and skills to conduct internal audits of an environmental management system (EMS). This will leads to better management of environment risks, ensure regulatory compliance and enhance profit through improved efficiency in the use of energy and resources.


■ Review and update on EMS standards■ National environmental legislation■ Objectives, targets and establishing an environmental management program■ Auditing practices

INCLUDES

■ Course materials■ Tea & Lunch

Training Dates: 22nd to 23rd January/ 16th to 17th May/ 14th to 15th August/ 19th to 20th NovemberDuration: 2 DaysTime: 08:3 a.m. – 05:30 p.m.Medium: English/ SinhalaFee: LKR 8000/= + 2% NBT & 12% VAT



This is an introductory course and the ISO14000 Family of standards and in particular ISO14001:2004 standard clauses and their interpretation will be discussed.

WHO SHOULD ATTEND?

■ Managerial, executive and supervisory grades■ Contractors and service providers■ Senior Management■ Employees of companies responsible for EMS


The participants will be able to understand the purpose, benefits and the requirements of an EMS based on ISO 14000 series of standards.


■ Review on EMS standard■ Interpretation of the clauses of the ISO14001:2004■ Basic elements of an EMS

INCLUDES

■ Course materials■ Tea & Lunch

Training Dates: 27th September/ 20th DecemberDuration: 1 DayTime: 08:30 a.m. – 05:30 p.m.Medium: English/ SinhalaFee: LKR 6000/= + 2% NBT & 12% VAT


ISO 50001 AUDITOR / LEAD AUDITOR COURSECOURSE OVERVIEW

SGS is an approved training provider for the Energy Institute. An application has been made for this course to be certificated by the International Register of Certificated Auditors (IRCA). The course structure includes lectures, workshops and role-play exercises, making use of real life case studies. Course success is measured through examination and continuous assessments.

WHO SHOULD ATTEND?

■ Third party EnMS auditors■ Management Representatives of EnMS■ Senior Executives involved with Energy Management


This training program aims at providing tools and techniques to develop Energy Management System and to conduct Energy Audits. Participants also will be able to managed Energy Management Systems effectively in their organizations.


■ Purpose of an EnMS & EnMS standards■ EnMS management system audit & third – party certification■ Role of auditor to plan, conduct, report & follow-up■ Plan, conduct, report and follow-up an audit of EnMS

INCLUDES

■ Registration/examination fee payable to IRCA UK■ Course materials■ Tea and Lunch

Training Dates: 27th to 31st May / 09 to 13th DecemberDuration: 05 DaysTime: 08:30 a.m. – 05:30 p.m.Medium: EnglishFee: LKR 50000/= + 2% NBT & 12% VAT



This is an introductory course and the ISO50000 Family of standards and in particular ISO 50001:2011 standard clauses and their interpretation will be discussed.

WHO SHOULD ATTEND?

■ Managerial, executive and supervisory grades■ Contractors and service providers■ Senior Management■ Employees of companies responsible for EnMS


The participants will be able to understand the purpose, benefits and the requirements of an EnMS based on ISO 50001 standards.


■ Introduction to energy management systems■ Interpretation of the clauses of the ISO50001:2011■ Basic elements of an EnMS

INCLUDES


Training Dates: 02nd May / 05th JulyDuration: 01 DayTime: 08:30 a.m. – 05:30 p.m.Medium: English / SinhalaFee: LKR 6000 /= + 2% NBT & 12% VAT


OHSAS 18001 AUDITOR/ LEAD AUDITOR COURSECOURSE NO. A17048 CERTIFICATED BY IRCACOURSE OVERVIEW

The objective of each Course is to equip delegates with knowledge and skills required to perform audits of occupational health & safety (OH&S) management systems against the national and international specifications, standards, statutory requirements and regulations using the principles of ISO 19011. The course is certificated by the IRCA as meeting the training requirements of the IRCA occupational health & safety management systems auditor/lead auditor certification scheme.

WHO SHOULD ATTEND?

■ Management Representatives■ Health & Safety Managers■ Senior Executives involved with Health & Safety


This course will enable the delegates to develop their own occupational health & safety management system to the organization and manage the audit programme by themselves. Also to prepare and advice your organization before third party/ customer assessment while contributing to the development and improvement of the organization’s occupational health & safety management system.


■ Describe the purpose of an OH&S management system■ Explain the scope OH&S management systems specifications, standards and,

where applicable, other criteria against which an OH&S audit could be performed■ Describe the principles, processes and techniques used for the assessment of risk

and the significance of these in all OH&S management systems■ Interpret the requirements of the OH&S 18001:2007 in the context of an audit■ Effectively plan and conduct an audit of the management and operation of an

organization in accordance with the requirements of relevant OH&S audit criteria and ISO 19011

■ Report the audit, including writing valid, factual and value-adding nonconformity reports

■ Undertake audit follow-up activities, including evaluating the effectiveness of corrective and preventive action

INCLUDES


Training Dates : 24th to 28th JuneDuration: 05 DaysTime: 08:30 a.m. – 05:30 p.m.Medium: EnglishFee: LKR 50000/= + 2% NBT & 12% VAT

OHSAS 18001 INTERNAL AUDITOR TRAININGCOURSE OVERVIEW

The Occupational Health and Safety Assessment Series (OHSAS 18001:2007) specifies a systematic approach to reduce and prevent of accidents and accident-related loss of lives, equipment and time.

WHO SHOULD ATTEND?

■ Management representatives and Executives involved in Health & safety■ Managers, Executives & Supervisors■ Staff responsible for Health & Safety


This course will enable the delegates to develop their own occupational health & safety management system to the organization and manage the internal audit programme by themselves.


■ Occupational Health & Safety concepts■ Introduction of OHSAS 18001■ Interpretation of OHSAS 18001 requirements■ Hazard identification & risks assessment■ Planning, preparation, performance & reporting of OHSAS 18001 auditing skills■ Practical workshops

INCLUDES

■ Tea and Lunch■ Course Material


Training Dates: 07th to 08th May / 27th to 28th NovemberDuration: 2 DaysTime: 08:30 a.m. – 05:30 p.m.Medium: English/ SinhalaFee: LKR 8000/= + 2% NBT & 12% VAT

SOCIAL ACCOUNTABILITY

TRAINING ON SOCIAL ACCOUTABILITYSA 8000:2008COURSE OVERVIEW

Organizations are under increasing pressure to take action on social and ethical issues and to demonstrate that they are fully accountable for their actions. Government interest in this area is escalating, particularly in relation to reporting on performance, along with pressure from investors and customers. With growing amounts of information available for scrutiny, such as through the internet and NGOs, now is the time to make sure that your organization gains the benefits at stake, including enhanced reputation and brand image, increased investment, sales and customer loyalty.

WHO SHOULD ATTEND?

■ Compliance Managers■ Executives of SA 8000■ Executives involved with SA 8000■ Supervisory grades


This course will enable the delegates understand the background to social accountability and human rights issues, the impact of globalization and future options for business while identify stakeholder relationships within the context of social accountability. The participants will be able to apply the registration process for Social Accountability registration.


■ Background to Social Accountability■ Introduction to SA 8000■ Introduction to the SA 8000 Audit■ SA8000 Interpretations■ Registration Issues

INCLUDES

■ Course materials■ Tea and Lunch

Training Dates: 10th JulyDuration: 1 DayTime: 08:30 a.m. – 05:30 p.m.Medium: EnglishFee: LKR 6000/= + 2% NBT & 12% VAT

COURSE REGISTRATION FORM

Course Title:

Organization: | Contact Person:

| Designation:

| Email:

Address:

Contact No:

Participant 1

Mr. / Ms:

Hand phone No:

Email:

Special Meal preference:

Veg/Non Veg/Muslim

(Please circle if applicable)

Participant 2

Mr. / Ms:

Hand phone No:

Email:


Veg/Non Veg/Muslim


Participant 3

Mr. / Ms:

Hand phone No:

Email:


Veg/Non Veg/Muslim


Participant 4

Mr. / Ms:

Hand phone No:

Email:


Veg/Non Veg/Muslim


Full Payment should be made two weeks prior to the commencement of the course, Closed cheques should be made payable to SGS Lanka (Pvt) Ltd.Fees paid are non-refundable.

TRAINING SERVICES – SSC SGS Lanka (Pvt) Ltd. 140, Vauxhall Street, Colombo 02.,Sri Lanka Tel: +94(0)11 5376280 Ext: 178 Fax: +94(0)11 2436404 Email: [email protected]

| Course Dates:

COMPANY INFORMATION:

PARTICIPANTS INFORMATION:

PAYMENTS:

Authorize Signatory with Stamp:Cheque No:Amount:

FAQsQ. How do I book a SGS Training course?To book a place on a SGS training course, please complete the registration form at the end of this brochure in full and return the completed form to either email, post or fax (please see details on the end of the FAQs). The participants are selected on first come first serve basis.

Q. How do I pay for a SGS Training Course?You can pay either by cheque or in cash. Please see details on the Registration form and send your cheques payable to “SGS Lanka (Pvt) Ltd.”

Q. What happens if I need to cancel / transfer a booking? Cancellation – 14 working days from the date of commencement of the course is required for cancellation. Transfer – 14 working days notice should be given for a transfer to another course date. Substitution of delegates - There is no charge if you cannot attend and wish to send a colleague in your place. Please notify us as soon possible of any changes.

Q. What is included on the course?You will receive; Comprehensive Course Manual Additional Handouts Expertise and Wisdom of Tutor (s) Delegates who successfully complete the examination and the continuous assessment will receive a certificate

Q. How can I Involve SGS for an in-house awareness?Please contact SGS Lanka (Pvt) LtdSGS Lanka (Pvt), Ltd, 140, Vauxhall Street, Colombo – 02Contact Person: SubashContact Number: 0115 376 280 Ext: 178Fax Number: 0112 436 404E-mail: [email protected]

WWW.SGS.COM

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training prospectus 2013 - sgs in sri lanka/media/local/sri lanka/documents/brochures...iso 9001...

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