training schedule december 2015 to february 2016 · nyc university december 2015 to february 2016 2...
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NYC UNIVERSITY December 2015 to February 2016 2
NYC UNIVERSITY
WELCOME TO THE LATEST EDITION OF THE NYC UNIVERSITY TRAINING SCHEDULE!
This edition includes NYC University’s citywide professional development opportunities for the upcoming 3
months. Our goal is to increase awareness of what trainings are available throughout our Association and to
provide you with the information that you need as you complete your 2015 development plan.
Class Registration
Registration for the courses listed in this schedule are currently open through CONNECT. For technical help,
please call 1-877-YMCA-FIX.
Additional Learning Opportunities
In addition to the offerings listed in this schedule, there are also manuals, quick reference guides, webinars, and
instructional videos available on YNET via the File Cabinet that you can access at any time to further your
learning. Registration is not required for these learning opportunities and they are self-paced. Please see the
Information Technology section of this schedule for further information.
Training Ideas
Also, we would be happy to hear your ideas and suggestions. If you have an idea for a citywide training, please contact: Joel Ambroise, Senior Director for Staff Development at 212-630-9723 or [email protected]. If you have any questions or need additional information, feel free to reach out to the Staff Development team.
See you at the next training!
NYC UNIVERSITY December 2015 to February 2016 3
NYC UNIVERSITY
CAUSE-DRIVEN LEADERSHIP®
Do you have what it takes to be a cause-driven leader? Do you know what competencies one must develop in order to meet the potential of CAUSE-DRIVEN LEADERSHIP? The word cloud on
the cover of this schedule is a compilation of the various qualities and competencies one needs to arrive at and endure as a YMCA cause driven leader. Why do we think that is a worthwhile journey? The YMCA of Greater NY is committed to building the foundations of and strengthening our communities through: Nurturing the potential of every child and teen Improving NYC’s health and well-being Courageously taking up the challenge of our city’s most
pressing needs
These goals are ambitious and will only be achieved through leadership that is committed to their own development rooted in the four disciplines below:
1. Mission Advancement – Advancing the Y’s promise to
strengthen community
2. Collaboration – Working with, understanding, and developing others
3. Operational Effectiveness – Ensuring relevance, effectiveness, and sustainability
4. Personal Growth – Developing continually to adapt to new challenges
Since 2013, we have been highlighting the CAUSE-DRIVEN LEADERSHIP Competencies that can be
developed in each of the trainings that we offer citywide. Our goal is to help you increase these
competencies and support you in your journey towards CAUSE-DRIVEN LEADERSHIP.
CAUSE-DRIVEN LEADERSHIP Competencies
Below is a list of the CAUSE-DRIVEN LEADERSHIP Competencies. For more information on the competencies and the level of competency that you should be striving for in your role, please visit
www.yexchange.org or click here.
VALUES: Demonstrates in word and action the Y’s core values of caring, honesty, respect, and
responsibility and a commitment to the Y’s mission, in all matters at all times.
COMMUNITY: Delivers the benefits of good health, strong connections, greater self-confidence, and a sense of security to all who seek it.
VOLUNTEERISM: Advances the legacy of volunteer engagement and leadership. PHILANTHROPY: Values and supports the many facets of philanthropy as an essential component in
achieving the Y’s mission.
INCLUSION: Values all people for their unique talents, and takes an active role in promoting practices that
support diversity, inclusion, and cultural competence. RELATIONSHIPS: Builds authentic relationships in the service of enhancing individual and team
performance to support the Y’s work.
INFLUENCE: Employs influence strategies that engage, inspire, and build commitment to the cause and overall Y goals.
COMMUNICATION: Listens and expresses self effectively and in a manner that reflects a true
understanding of the needs of the audience. DEVELOPING OTHERS: Recognizes and acts on the need to continually develop others’ capabilities to
attain the highest level of performance possible.
DECISION MAKING: Integrates logic, intuition, and sound judgment to analyze information to identify greatest opportunities, make sound decisions, and solve problems.
INNOVATION: Participates in the generation, experimentation, and implementation of new approaches
and activities that improve and expand the Y’s mission and work.
PROJECT MANAGEMENT: Supports goal attainment by prioritizing activities, assigning responsibilities in
accordance with capabilities, monitoring progress, and evaluating impact. FINANCE: Demonstrates and sustains the Y’s nonprofit business model.
NYC UNIVERSITY December 2015 to February 2016 4
NYC UNIVERSITY
CAUSE-DRIVEN LEADERSHIP Competencies (CONTINUED)
QUALITY RESULTS: Demonstrates and fosters a strong commitment to achieving goals in a manner that
provides quality experiences.
SELF DEVELOPMENT: Is dedicated to the improvement of own capabilities, and demonstrates this
through the continual expansion of knowledge and skills.
CHANGE CAPACITY: Leads self and others through change by navigating ambiguity appropriately and
adapting well to new situations, obstacles, and opportunities.
EMOTIONAL MATURITY: Demonstrates effective interpersonal skills.
FUNCTIONAL EXPERTISE: Has the functional and technical knowledge and skills to do the job at a high
level of accomplishment.
70/20/10 LEARNING MODEL
We know to be true that one learns better through doing versus
hearing and seeing. Therefore you have been hearing about the
70/20/10 Learning Model and are encouraged to continue to
incorporate this model into your personal development process.
The model is described below:
70% On-the-Job Development - Seventy percent of learning and
development takes place from real life, challenging on-the-job
experiences, tasks, and problem solving.
20% Coaching - Twenty percent of learning and development
comes from coaching, feedback, and observing and working with
role models.
10% Formal Training - Ten percent of learning and development
comes from formal training.
NYC UNIVERSITY REMINDERS
When attending a YMCA of Greater New York citywide training, there are a few things to keep in mind:
Trainings will begin at the advertised time. The training door will close 15 minutes after the training
has begun, so please be on time.
Food will not be provided at citywide trainings. Unfortunately, we will no longer be able to provide
breakfast or lunch at trainings. All trainings over 4 hours will include coffee, water and a meal break.
Enroll for trainings via CONNECT. Please be sure to enroll in all Branch and citywide trainings via
CONNECT. Your seat for a training is confirmed only after your supervisor approves your request and you
are listed as “Enrolled.” Please remember that a status of “Requested” or “Waitlisted” means that you are
not enrolled in the training.
THANK YOU
Thank you for taking the time to look through NYC University Training Schedule. Each month, we will update
the schedule to provide you with all of the information that you need about the amazing training opportunities
taking place citywide.
NYC UNIVERSITY December 2015 to February 2016 5
TABLE OF CONTENTS
AQUATICS .............................................................................. PG. 6
COMMUNICATIONS
EARLY CHILDHOOD.
FINANCE
FUND DEVELOPMENT .............................................................. PG. 7
HEALTHY LIFESTYLES ............................................................. PG. 8
HOUSING
HUMAN RESOURCES .......................................................... PG. 8-11
INFORMATION TECHNOLOGY ........................................... PG. 11-12
LEADERSHIP
MEMBERSHIP .................................................................. PG. 13-15
NEW STAFF ORIENTATION
PROPERTY MANAGEMENT
PUBLIC POLICY/FUNDED PROGRAMS
RISK MANAGEMENT
TEENS .................................................................................. PG. 16
YOUTH AND FAMILY .............................................................. PG. 16
YMCA OF THE USA ........................................................... PG. 17-27
EDUCATIONAL OPPORTUNITIES.............................................. PG. 28
TABLE OF CONTENTS
NYC UNIVERSITY December 2015 to February 2016 6
YMCA Swim Lessons Instructor Full Course Do you want to become a YMCA Swim Lessons Instructor? This course provides participants with the basic knowledge and skills to teach YMCA swim lessons to parent-child pairs, preschoolers, youth, and adults. It includes both land and pool sessions and lesson planning, teaching methodology, class organization, class components, and skills for the YMCA progressive program. The course also covers the Y's expectations for instructors and outlines their responsibilities for teaching YMCA aquatics classes that are participant-centered, values oriented, safe, and effective in teaching aquatic skills. This is a Y of the USA training.
Intended Audience: Aquatics Staff
Prerequisite(s):
Must be at least 16 years of age by the last day of the scheduled course
Current CPR/AED/PR, FA & O2 (original certifications must be shown to instructor)
Swim strokes at Minnow level, front crawl, back crawl, side stroke, breast stroke, elementary back stroke and butterfly
Leadership Competencies Developed in this Training: Communication
Developing Others
Functional Expertise
Food will not be provided; however there will be a lunch break.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/27/2015, 12/28/2015 & 12/29/2015*
9:30AM-6:30PM Staten Island YMCA – South Shore
11/27/2015** 12/17/2015
01/13/2016,
01/14/2016 &
01/15/2016
8:30AM-5:30PM West Side YMCA 12/16/2015** 01/04/2016
02/05/2016,
02/12/2016 &
02/19/2016
8:00AM-4:00PM Flushing YMCA 01/25/2016** 01/31/2016
*3 Full Days **Registration WILL NOT be taken through CONNECT but through the Y USA/LCDC system. An invitation link will be sent to you by your supervisor.
YMCA Swim Lessons Recertification: Stroke Mechanics Do you need to recertify your Y Swim Lessons Instructor certification? This training will provide the
information and testing necessary for your recertification. Attendance at aquatics in-service and knowledge of
YSL swim lessons are required. The training will include teaching scenarios and a written test that will cover all
chapters of the three YSL manuals: Fundamentals, Parent/Child & Preschool, and Youth & Adult. This is a Y of
the USA training.
Prerequisite(s):
Must be at least 16 years of age by the last day of the scheduled course
Current CPR/AED/PR, FA & O2 (original certifications must be shown to instructor)
Must have current YMCA Swim Lessons Certification
Leadership Competencies Developed in this Training:
Communication
Developing Others
Functional Expertise
Food will not be provided, however there will be a lunch break.
DATE TIME LOCATION Registration OPEN Registration CLOSED
12/28/2015 9:00PM-6:00PM Cross Island YMCA Currently Open in
YUSA/LCDC system**
12/20/2015
*Registration WILL NOT be taken through CONNECT but through the Y USA/LCDC system. An invitation link will be sent to you by your supervisor.
AQUATICS
NYC UNIVERSITY December 2015 to February 2016 7
FUND DEVELOPMENT
2016 Annual Campaign Y Champion Coaching Sessions Please join us for an evening of fun, food and fellowship at one of the following Y Champion Coaching sessions: Park Slope Armory YMCA Location: 361 15th Street, Multipurpose Room, Brooklyn, NY 11215 Date: Wednesday, January 13, 2016 Time: 7:00PM to 8:30PM Greenpoint YMCA
Location: 99 Meserole Avenue, Brooklyn, NY 11222 Date: Tuesday, January 19, 2016 Time: 7:00PM to 8:30PM Vanderbilt YMCA Location: 224 East 47th Street, 5th Floor Conference, New York, NY 10017
Date: Thursday, January 21, 2016 Time: 7:00PM to 8:30PM
Flushing YMCA Location: 138-46 Northern Boulevard, Assembly Room, Flushing, NY 11354 Date: Wednesday, January 27, 2016 Time: 7:00PM to 8:30PM During these sessions of interactive, hands-on coaching, we’ll teach you everything you need to know to get started
asking for donations with ease.
We promise a highly skilled presenter who has gifts of humor, motivation and clarity! Instructions for registering online will follow by e-mail to those who sign-up for the 2016 Annual Campaign Kickoff on November 5, 2015.
TO RSVP, REGISTER AT: www.ymcanyc.org/ychampioncoaching
QUESTIONS? PLEASE CONTACT: Matthew Zimmerman at [email protected] or 212-630-9637
NYC UNIVERSITY December 2015 to February 2016 8
HUMAN RESOURCES
Mandatory Armatus™ Child Abuse Prevention Training This is a mandatory risk management training that aims to help us protect our clients from abuse and our
employees from false allegations. This course must to be completed by all employees within the first 30
days of employment. Completing this course is a condition of continued employment with the YMCA of
Greater New York. Go to www.PraesidiumInc.com and click ARMATUS Training, to logon and begin.
Intended Audience: All Staff of the YMCA of Greater New York within 30 days of employment.
Prerequisite: None
Leadership Competencies Developed in this Training:
Values Communication Self Development Relationships Decision Making Emotional Maturity
HEALTHY LIFESTYLES
IDEA ClubConnect
IDEA ClubConnect is a professional resource provided to YMCA of Greater New York employees to help stay up
to date with the latest in health and fitness. Enjoy unlimited access to the best online education and resources
for fitness professionals including 200 Continuing Education Credit courses. Take advantage of as many courses
as you’d like. Courses cover a tremendous range of topics. Classes include Personal Trainer Sales Explosion
Formula, Progressive Pilates, Introduction to Holistic Nutrition, Buddy Up!, Boot Camp Complete, and hundreds
more.
(Important Note: Access to this valuable resource is provided to you at no cost. You are welcome to use the
resources as much as you’d like on your own time, not during your work shifts. )
Getting Started
A welcome email was sent to you by your supervisor. Contact your supervisor if you did not receive the
welcome email within two weeks of your date of hire or date of notification.
Login to ClubConnect at ymcanyc.ideafit.com with the username and password sent to you in the Welcome to
YMCA NYC IDEA ClubConnect email. If you already have an account on ideafit.com or on FitnessConnect you’ll
be able to link your accounts during the account set-up process.
Questions? You might find your answer here: IDEA ClubConnect QuickStart Guide & FAQs
For technical support, email ClubConnect support at [email protected] or call 800-999-4332.
NYC UNIVERSITY December 2015 to February 2016 9
HUMAN RESOURCES
Face-To-Face Child Abuse Prevention Training This is a mandatory, in-person training for all afterschool, summer camp, child watch, early childhood, teen
and youth sports staff. This course must to be completed within the first 90 days of employment and
annually thereafter. The training will educate and prepare staff to identify and handle potential child abuse
incidents. Participants will learn signs and symptoms of abuse and maltreatment, reporting procedures, and
tips to preventing allegations.
Speak with your supervisor, your branch Youth & Family Director or HR representative for information on
when this training will be offered at your Branch.
Intended Audience: Afterschool, Summer Camp, Child Watch, Early Childhood, Teen & Youth Sports Staff within the first 90 days of employment and annually thereafter.
Prerequisite: None
Leadership Competencies Developed in this Training:
Values Communication Self Development Relationships Decision Making Emotional Maturity
Action Expresses Priorities: Investing in Your Personal Growth Are you an exempt or full time staff person who is interested in developing your career at the Y? Do you want
to determine what your next steps are to create a strategic and intentional professional development plan?
In this training, we will provide a framework for participants to evaluate and inform their balance of work and
professional development. Using the Cause-Driven Leader and 70/20/10 concepts, we will guide participants
through the vision we have for the future of this organization, and provide an opportunity for them to be a
part of shaping that vision and the shift in culture necessary to make that happen. Participants will walk away
understanding the Development Plan and the next steps necessary for personal and career growth.
Intended Audience: Exempt and/or Full Time Staff
Prerequisite: None
Leadership Competencies Developed in this Training:
Self Development Decision Making Influence Change Capacity Quality Results Developing Others
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSED
12/08/2015 9:00AM – 1:00PM Association Office Currently Open 12/03/2015
NYC UNIVERSITY December 2015 to February 2016 10
HUMAN RESOURCES
Child Abuse Prevention Training-Of-Trainers Are you interested in facilitating the Child Abuse Prevention training for your staff who work with children? This training will prepare leadership at the Branches to deliver the face-to-face Child Abuse Prevention training. Participants will learn to educate and prepare staff to identify and handle potential child abuse incidents.
Intended Audience: Staff must be a youth development professional or have a youth development
background in addition to possessing a comfort level in presenting material in a training environment.
Prerequisite(s):
Must have participated in a Face-to-Face Child Abuse Prevention training in the last 12 months. Participation must be documented in CONNECT.
Must have participated in Training Best Practices.
Leadership Competencies Developed in this Training: Emotional Maturity
Communication
Developing others
Food will not be provided, however there will be a lunch break.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/09/2015 9:00AM-1:00PM West Side YMCA Currently Open 12/04/2015
Disciplinary Action Best Practices Overview Are you looking for tips to better manage team performance, conflict or disciplinary action? Join this 90 minute
overview, which will provide a snapshot into the world of employee relations. The webinar provides best
practices and bite size tips for performance management, reflections and dealing with conflict.
Intended Audience: Supervisors
Prerequisite: None
Leadership Competencies Developed in this Training:
Values Communication Decision Making Relationships Developing Others Emotional Maturity
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSED
12/10/2015 1:00PM – 2:30PM WebEx* Currently Open 12/05/2015
*Upon registration in CONNECT, you will receive an email with WebEx log-in instructions.
Human Resources Processes This training will review the lifecycle of an employee’s tenure at the YMCA and how to handle the various
human resource functions of their position. Participants will learn about pre-employment/volunteer screenings,
job postings, how to recruit the right candidate, handle new hire paperwork and make entries into
CONNECT:HR, as well as how to handle disciplinary actions, answer questions regarding benefits and how to
navigate eTime.
Intended Audience: Human Resources Coordinators; Business Managers
Prerequisite: None
Leadership Competencies Developed in this Training:
Communication Project Management Functional Expertise Decision Making Quality Results
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSED
12/15/2015 – 12/16/2015*
9:30AM – 5:00PM Association Office Currently Open 12/08/2015
*2 Full days
NYC UNIVERSITY December 2015 to February 2016 11
HUMAN RESOURCES
Training Best Practices Do you want to facilitate a training at your Branch or improve on your facilitation skills? This interactive
training is designed for those interested in improving their skills in front of the training room. It is also a
prerequisite training for anyone interested in participating in a Training-of-Trainers workshop or being a part of
the Trainer Community. This training will guide participants through the preparation process, share best
practices and anecdotal tips for improving their skills in front of the room. Curriculum development will also
be discussed. Participants will walk away with a training plan, some thoughtful feedback and next steps
for creating a successful training experience for others.
Intended Audience: Trainer Candidates.
Prerequisite(s): None
Leadership Competencies Developed in this Training:
Community Communication Emotional Maturity Inclusion Developing Others Functional Expertise
Relationships Decision Making Influence Self Development
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSED
12/09/2015 9:00AM – 1:00PM Chinatown YMCA Currently Open 12/07/2015
SPECIAL NOTICE:
Please note that IT trainings with less than eight enrollments will be cancelled 48 hours before the training. In
order to provide you with a comprehensive and engaging training, it is important that the classes are well
attended. We apologize for any inconvenience a cancellation may cause.
INFORMATION TECHNOLOGY
Check Out Our Webinars
Discover the benefits of our online webinar courses available on YNET!
Simple and flexible: Online instruction allows you to participate at a time and for a duration that suits your schedule right from your PC.
Ongoing access to resources: If you need a refresher, you continue to have access to the online content and resources to brush up on what you have learned.
Better retention: Online instruction can prove to be a richer and more effective learning experience than traditional methods because you have the ability to instantly pause, rewind and review the training
content as many times as needed.
New online webinar courses available on YNET!
Resolving Requisition Problems – Invoices on Hold (11 minutes) Introduction to Business Analytics (18 minutes)
NYC UNIVERSITY December 2015 to February 2016 12
AS400 Member Management Basic Training Do you want to learn how to manage membership records through the AS400 database? AS400 Member
Management Basics is a hands-on training that provides instruction on association membership policies and
operations as well as all basic transactions completed at the membership desk. This includes membership,
program registration, guest pass transactions, group discounts and child care programs. Successful
graduates of this training receive certification numbers which grant them access to the AS400 system.
Program Staff, Please Note: The morning portion of the training will consist of content that is relevant to
both Membership and Program staff. At the end of the morning content Program Staff will be given their
AS400 credentials and be dismissed; receiving credit for the training in CONNECT. The afternoon content will
cover topics relevant to Membership.
Intended Audience: All New Program & Membership Staff Needing AS400 access
Prerequisite(s): None.
Leadership Competencies Developed in this Training: Functional Expertise
Food will not be provided; however there will be a lunch break.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/15/2015 9:30AM-4:00PM Association Office Currently Open 12/10/2015
01/07/2016 9:30AM-4:00PM Association Office Currently Open 01/02/2016
01/21/2016 9:30AM-4:00PM Association Office Currently Open 01/16/2016
02/04/2016 9:30AM-4:00PM Association Office Currently Open 01/30/2016
02/18/2016 9:30AM-4:00PM Association Office Currently Open 02/1/2016
CONNECT Financials - Requisitions & Receiving Are you responsible for making requisitions in your Branch or Department? This training is mandatory for
those who will purchase goods and services for the YMCA. Participants will learn how to perform basic
business functions in the CONNECT System. Skills learned will include how to enter requisitions and receive
goods and services.
Intended Audience: Staff Responsible for Purchasing
Prerequisite(s): None
Leadership Competencies Developed in this Training:
Functional Expertise
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/18/2015 9:30AM-12:30PM Association Office Currently Open 12/13/2015
INFORMATION TECHNOLOGY
NYC UNIVERSITY December 2015 to February 2016 13
Membership On-Boarding Training Membership On-Boarding Training is 3 consecutive days of training that is required for all newly hired
Hospitality Agents, Membership Sales and Engagement Specialists, and Membership Coordinators. Staff are
required to attend the entire three days of training prior to being scheduled to work at the branch. Within the 3
days, participants will participate in 5 separate trainings: AS400, Creating Raves, Healthy Lifestyles 101,
Selling the Total Workout, and De-escalating Difficult Situations. These trainings will provide the foundation for
the basic skills required to be successful in delivering technical excellence and caring hospitality. Continued
employment requires successful completion of all 5 trainings delivered throughout the three days of
onboarding.
Intended Audience: New Hospitality Agents; Membership Sales and Engagement Specialists; Membership
Coordinators
Prerequisite(s): None
Leadership Competencies Developed in this Training:
Values Community Developing Others
Influence Communication Self Development
Decision Making Quality Results Functional Expertise
Change Capacity Emotional Maturity
Food will not be provided, however there will be a lunch break.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/15/2015, 12/16/2015 & 12/17/2015
Day 1: 9:30AM-4:00PM Day 2: 9:30AM-5:00PM Day 3: 9:30AM-4:30PM
Association Office Currently Open 12/10/2015
01/05/2016,
01/06/2016 & 01/07/2016
Day 1: 9:30AM-5:00PM
Day 2: 9:30AM-4:30PM Day 3: 9:30AM-4:00PM
Association Office Currently Open 01/04/2016
01/19/2016, 01/20/2016 & 01/21/2016
Day 1: 9:30AM-5:00PM Day 2: 9:30AM-4:30PM Day 3: 9:30AM-4:00PM
Association Office Currently Open 01/18/2016
02/02/2016, 02/03/2016 &
02/04/2016
Day 1: 9:30AM-5:00PM Day 2: 9:30AM-4:30PM
Day 3: 9:30AM-4:00PM
Association Office Currently Open 02/01/2016
02/16/2016, 02/17/2016 & 02/18/2016
Day 1: 9:30AM-5:00PM Day 2: 9:30AM-4:30PM Day 3: 9:30AM-4:00PM
Association Office Currently Open 02/15/2016
*3 Full Days
MEMBERSHIP
NYC UNIVERSITY December 2015 to February 2016 14
MEMBERSHIP
Creating Raves: Service + Hospitality Do you know that the YMCA of Greater New York is committed to consistently providing excellent service and
caring hospitality to all of our constituents including staff, members, guests and program participants? As a
result of that commitment, we are offering this learning opportunity for direct service staff to introduce the
philosophy and behaviors of the powerful combination of service and hospitality. This training will: 1. Introduce
the philosophy and language of Hospitality 2. Provide opportunities for staff to practice Hospitality Behaviors
and 3. Explore the powerful combination of excellent service and caring hospitality. Facilitated by HQ, the
learning and consulting company of restaurateur Danny Meyer’s Union Square Hospitality Group (USHG), and
supported by the Staff Development team, this will be an interactive, inspirational, informative and important
experience for all.
Intended Audience: Direct Service Staff
Prerequisite(s): None
Leadership Competencies Developed in this Training:
Relationships Decision Making Communication Functional Expertise
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/16/2015 9:30AM-12:30PM Association Office Currently Open 12/11/2015
01/05/2016 9:30AM-12:30PM Association Office Currently Open 12/31/2015
01/19/2016 9:30AM-12:30PM Association Office Currently Open 01/14/2016
02/02/2016 9:30AM-12:30PM Association Office Currently Open 01/28/2016
02/16/2016 9:30AM-12:30PM Association Office Currently Open 02/11/2016
De-Escalating Difficult Situations Do you dread dealing with complaints? Learn and practice the skills that are based in hospitality, to turn difficult situations into opportunities for positive outcomes and relationship building!
Intended Audience: Membership Staff
Prerequisite(s): None
Leadership Competencies Developed in this Training:
Values Community Inclusion
Relationships Communication Developing Others
Decision Making Quality Results Self Development
Change Capacity Emotional Maturity Functional Expertise
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/17/2015 1:30PM-4:30PM Association Office Currently Open 12/12/2015
01/06/2016 1:30PM-4:30PM Association Office Currently Open 01/01/2016
01/20/2016 1:30PM-4:30PM Association Office Currently Open 01/15/2016
02/03/2016 1:30PM-4:30PM Association Office Currently Open 01/29/2016
02/17/2016 1:30PM-4:30PM Association Office Currently Open 02/12/2016
NYC UNIVERSITY December 2015 to February 2016 15
MEMBERSHIP
Healthy Lifestyles 101 Learn all about the basics of fitness and the healthy lifestyles programs available at the Y, in this training
designed especially for membership staff. Also, get practice in engaging members in conversations about
healthy lifestyles. Please Note: This is not the Y of the USA Training “Healthy Lifestyle Principles”.
Intended Audience: Membership Staff
Prerequisite(s): None
Leadership Competencies Developed in this Training: Functional Expertise
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSE
01/05/2015 1:30PM-5:00PM Association Office Currently Open 12/31/2015
01/19/2016 1:30PM-5:00PM Association Office Currently Open 01/14/2016
02/02/2016 1:30PM-5:00PM Association Office Currently Open 01/28/2016
02/16/2016 1:30PM-5:00PM Association Office Currently Open 02/11/2016
Selling the Total Workout In your role as a Hospitality Agent you have the distinct privilege to support people who wish to achieve a healthier lifestyle. In Selling the Total Workout you will learn the basic sales skills that are routed in psychology to help the prospective member take the first steps toward achieving their goals.
Intended Audience: Hospitality Agents; Staff who can benefit from learning basic sales skills for engaging new Y members.
Prerequisite(s): None
Leadership Competencies Developed in this Training:
Values Community Relationships
Influence Inclusion Developing Others
Decision Making Communication Self Development
Finance Quality Results Functional Expertise
Change Capacity Emotional Maturity
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/17/2015 9:30AM-12:30PM Association Office Currently Open 12/12/2015
01/06/2016 9:30AM-12:30PM Association Office Currently Open 01/01/2016
01/20/2016 9:30AM-12:30PM Association Office Currently Open 01/15/2016
02/03/2016 9:30AM-12:30PM Association Office Currently Open 01/29/2016
02/17/2016 9:30AM-12:30PM Association Office Currently Open 02/12/2016
NYC UNIVERSITY December 2015 to February 2016 16
YouthServices.net 101
YouthServices.net is a centralized, web-based data management tool. The new site will allow users to input
information based on their programming type, track activities and attendance, view reports, analyze
information and store vital site information in one place. YouthServices.net 101 will offer information on the
YouthServices.net system to provide context for data collection, training on data entry and retrieval, and
best practices to ensure that staff are empower to maintain and utilize their information in a timely and
accurate manner to support their program and the YMCA of Greater New York. Leadership Competencies
Developed in this training:
Intended Audience: Youth and Family Directors, Teen Directors, Site Directors/Coordinators, Youth and
Family Administrative Staff, Teen Advisors, Case Managers and Social Work Interns
Prerequisite(s):
Leadership Competencies Developed in this Training:
Project Management
Quality Results
Functional Expertise
Food will not be provided.
DATE TIME LOCATION Registration OPEN Registration CLOSE
12/09/2015 9:30AM-12:30PM Association Office Currently Open 12/04/2015
Ethics & Boundaries Training-Of-Trainers
This newly updated curriculum is designed to prepare leadership staff to train others in the YMCA of Greater
NY’s Ethics & Boundaries policies and practices. The training will explore: understanding and creating
boundaries, reflecting on appropriate behavior, identifying ethical standards in the field of youth development
and sharing strategies for dealing with ethical dilemmas. Trainers will receive the tools to be prepared to speak
to these sensitive issues and related YMCA policy and procedures.
Intended Audience: Staff must be a youth development professional or have a youth development background in addition to possessing a comfort level in presenting material in a training environment.
Prerequisite(s): Must have participated in an Ethics & Boundaries training in the last 12 months. Participation must be
documented in CONNECT.
Must have participated in Training Best Practices.
Leadership Competencies Developed in this Training:
Emotional Maturity
Communication
Developing others
No breakfast will be provided, however lunch will be served.
DATE TIME LOCATION Registration OPEN Registration CLOSED
12/18/2015 9:30AM-12:30PM Chinatown YMCA Currently Open 12/13/2015
TEENS
YOUTH AND FAMILY
NYC UNIVERSITY December 2015 to February 2016 17
Y EXCHANGE
YMCA of the USA
All YMCA of Greater NY employees can register a personal YMCA account on Y-USA’s www.yexchange.org. Using
this you will be able to review your national training transcript and program certifications. Here’s what it looks like
once you’ve registered...
FURTHER ACCESS FOR YGNY EMPLOYEES
Further access to Y-USA’s Y Exchange website is granted by the YMCA of Greater NY’s IT department.
All employees of our Association will be granted further access to Y-USA’s Y Exchange by selecting the
‘Request Access to Exchange’ link from his or her personal YMCA Account.
Further access includes:
Brand Resource Center – follow instructions to request access
Property Development Online Planning Tools – login is ymca/9622
Y-USA Grant System – follow instructions to register or enter login
Risk Management Online Training – must sign into www.yexchange.org first to be authenticated
NON-EMPLOYEE ACCESS TO Y-USA’S YEXCHANGE.ORG
Program and policy volunteers, vendors, and consultants of the YMCA of Greater NY are not granted access to Y-
USA’s www.yexchange.org. The public, including Y members, former staff members and vendors doing business
with the Y, should Y-USA’s www.ymca.net to learn more about the Y.
ADDITIONAL INFORMATION
It’s important to know that the YMCA of Greater NY has its own training tracking software called CONNECT.
Employees may need to log into both their YMCA Account on Y-USA’s www.yexchange.org and YMCA of Greater
New York Learner Self Service on CONNECT (www.ymcanyc.org/selfservice) in order to review both transcripts for
completeness and accuracy.
For log on assistance with www.yexchange.org, please call (800) 872-9622.
For log on assistance with CONNECT (www.ymcanyc.org/selfservice), please call (877) 962-2349.
YMCA of the USA
LEADERSHIP CERTIFICATION:
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 18
Leadership Certification is a credentialing process specific to the YMCA. Leadership Certification is based on
the Leadership Competency Model and is a way for you to build the leadership skills, abilities and knowledge
to succeed in the Y. This At-A-Glance provides the basic requirements needed. For details on the
certification, courses and test/assessment view the Leadership Certification Handbook on Y Exchange
(www.yexchange.org) Email questions to [email protected].
Key concepts regarding the levels of certification:
Each level of certification has distinct requirements, including formal training courses, electives, pre-
requisites, and a certification test based on leadership competencies.
It is recommended that each level take approximately 2-3 years to complete in order to effectively
develop the competencies at each level.
Staff members want to pursue the certification level that is related to their current role. Please see the
description of the leadership levels below to determine which certification is the best for you to pursue.
DESCRIPTIONS OF LEADERSHIP LEVELS
Leadership Certification Offered:
YMCA LEADER
None - Program & Membership Trainings are offered to support development at this level
Description:
Any staff member without supervisory responsibilities performing a direct service to members; an individual
contributor.
Leadership Certification Offered:
YMCA Team Leader Certification
Description:
YMCA TEAM LEADER
Any staff member performing supervisory duties with direct reports.
Any staff member who regularly leads a team of staff or volunteers without direct supervisory responsibility.
Any staff member, with or without staff supervisory responsibility, who regularly leads a process, project or
function with significant scope and potential impact.
YMCA MULTI-TEAM or BRANCH LEADER
Leadership Certification Offered:
YMCA Multi-Team or Branch Leader Certification
Description:
Any staff member managing multiple team leaders/supervisors representing multiple departments.
Any staff member who regularly leads multiple teams of staff or volunteers without direct supervisory
responsibility.
Any staff member who provides tactical and operational leadership to multiple departments within a YMCA
branch or association corporate office.
Any staff member, with or without staff supervisory responsibilities, who regularly leads multiple processes,
projects or functions with significant scope and potential impact.
YMCA ORGANIZATIONAL LEADER
Leadership Certification Offered:
YMCA Organizational Leader Certification
Description:
Staff members who provide strategic and visionary leadership to the organization.
YMCA of the USA
LEADERSHIP CERTIFICATION:
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 19
YMCA Team Leader Certification
The YMCA Team Leader Certification is designed to help prepare staff members as they transition into
team leadership responsibilities.
The primary focus of the YMCA Team Leader Certification is to inspire and motivate staff toward a career in
the YMCA; provide knowledge of YMCA history and mission imperatives; and provide foundational knowledge
of the following leadership competencies at the Team Leader level: Commitment to YMCA Mission; Member,
Community and Movement Driven; Commitment to Inclusion; Volunteer Driven; Commitment to
Development; Relationship Building Skills; Innovation; and Financial Skills.
The requirements for Certification are:
Principles and Practices Introduction to Volunteerism
Introduction to Leading Others Introduction to Fiscal Management Online Leadership Competency Assessment Team Leader Certification Test*
Submit Application
*This link will become accessible to you only when you have completed the first 5 requirements
YMCA of the USA
LEADERSHIP CERTIFICATION:
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 20
General Track OR Executive Preparatory Track OR New Branch Executive Team Leader
Certification
Project Management Annual Community
Support Campaign
Leading and
Coaching Others Advanced Fiscal
Management
5 Elective Credits Multi-Team or
Branch Leader
Certification Test* Submit Application
Team Leader Certification Executive Preparatory
Institute
Annual Community Support
Campaign
Advanced Fiscal Management
2 Elective Credits Multi-Team or Branch Leader
Certification Assessment* Submit Application
Team Leader Certification New Branch Executive Institute Executive Fundraising
Multi-Team or Branch Leader
Assessment* Submit Application
YMCA Multi-Team or Branch Leader Certification
The YMCA Multi-Team or Branch Leader Certification is designed to prepare staff members as they
transition into multi-team leadership or branch leadership roles. There are two tracks to choose from:
Track 1 provides foundational knowledge of select leadership competencies at the Multi-Team or Branch
Leader level.
Track 2 provides knowledge of select leadership competencies at the Multi-Team or Branch Leader level
specific to new branch executive directors who are in their first 1-2 years as a branch executive director and
who are selected through an application process.
The requirements for Certification are (choose one track):
*This link will become accessible to you only when you have completed the first 5 requirements
A Bridge Program is available for those who begin their career at the Y at this level.
General Recertification Requirements
The YMCA Multi-Team or Branch Leader Certification and the Organizational Leader
Certification must be recertified every 5 years through completing one hundred and sixty (160)
Leadership Competency Credits (LCC’s) and completing the Online Leadership Competency Self-
Assessment. Forty (40) of the one hundred and sixty (160) must be earned by attending Y-USA
courses, events, workshops or leadership roles.
Please note: You may earn more than 160 LCC’s in a Recertification Cycle. Credit earned above the 160 required LCC’s for certification may not be carried over to the next Recertification Cycle.
The Recertification requirement also applies to those who earned the Professional Director and
Senior Director Certifications and whose certifications have been converted to the Multi-Team or
Branch Leader Certification and the Organizational Leader Certification.
YMCA of the USA
LEADERSHIP CERTIFICATION:
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 21
YMCA Organizational Leader Certification
The YMCA Organizational Leader Certification is designed to prepare staff members for organizational
leadership roles. There are two tracks to choose from:
Track 1 provides foundational knowledge of select leadership competencies at the Organizational Leader
level.
Track 2 provides knowledge of select leadership competencies at the Organizational Leader level specific to
individuals who are preparing for or who have just entered Organizational Leadership roles and who are
selected through an application process.
The requirements for Certification are (choose one track):
General Track OR Organizational Leadership Forum Multi-Team or Branch Leader Certification Leading Change Two elective courses Bachelor’s Degree Capstone Submit Application
Multi-Team or Branch Leader Certification Organizational Leadership Forum Bachelor’s Degree Capstone Submit Application
A Bridge Program is available for those who begin their career at the Y at this level.
General Recertification Requirements
The YMCA Multi-Team or Branch Leader Certification and the Organizational Leader
Certification must be recertified every 5 years through completing one hundred and sixty (160)
Leadership Competency Credits (LCC’s) and completing the Online Leadership Competency Self-
Assessment. Forty (40) of the one hundred and sixty (160) must be earned by attending Y-USA
courses, events, workshops or leadership roles.
Please note: You may earn more than 160 LCC’s in a Recertification Cycle. Credit earned above the 160 required LCC’s for certification may not be carried over to the next Recertification Cycle.
The Recertification requirement also applies to those who earned the Professional Director and
Senior Director Certifications and whose certifications have been converted to the Multi -Team or
Branch Leader Certification and the Organizational Leader Certification.
Continuing Education:
Continuing Education is required for the YMCA Multi-Team or Branch Leader Certification and the
YMCA Organizational Leader Certification. A variety of activities count for Continuing Education Credits
including formal courses, graduate degrees, conference workshops, seminars, teaching and facilitating,
writing, participating in AYP learning circles, and serving in leadership roles. For more information on
Continuing Education, see the YMCA Leadership Certification Continuing Education document in the Training
& Leadership Development section on Y Exchange (www.yexchange.org).
YMCA Leadership Competency Model - Levels of Leadership
To more fully understand the levels of leadership in the YMCA Leadership Competency Model, refer to the
chart on Page 10. Job titles vary from YMCA to YMCA, and similar titles may have very different
responsibilities among YMCAs across the country. For more information on the YMCA Leadership Competency
Model, refer to the Training & Leadership Development section on Y Exchange.
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 22
RECERTIFICATION PROCESS:
Leadership Recertification At-A-Glance
Recertification is required to maintain YMCA Multi-Team or Branch Leader Certification and the YMCA Organizational Leader Certification. The Recertification requirement applies to those who obtain the new Leadership Certification and those who previously earned the Professional Director and Senior Director
Certifications. This at-a-glance lists the requirements for recertification. For full details about Leadership Recertification including appendices that outline the estimated costs of the Leadership Certification and information on online degree collaborations, view the Leadership Certification Handbook on Y Exchange (www.yexchange.org). Questions? E-mail [email protected].
Requirements
One hundred and sixty (160) Leadership Competency Credits (LCC’s) every 5 years; and completion of the Online
Leadership Competency Assessment. Forty (40) of the one hundred and sixty (160) must be earned by attending
Y-YSA courses, events, workshops or leadership roles.
Please note: you may earn more than 160 LCC’s in a Recertification Cycle. Credit earned above the 160 required LCC’s for certification may not be carried over to the next Recertification cycle.
The Recertification requirement also applies to those who earned the Professional Director and Senior
Director Certifications and whose certifications have been converted to the Multi-Team or Branch Leader
Certification and the Organizational Leader Certification
Leadership Competency Credits can be earned in a variety of ways including attending courses, teaching and
presenting, and on-the-job experiences. There are five categories of eligible activities for recertification:
1. Project 64 credit maximum per Recertification Cycle
2. Leadership Role 40 credits maximum per Recertification Cycle
Board member, committee member, mentor, coach
3. Instruction 40 credit maximum per Recertification Cycle
Teaching Y-USA courses, formal presentation at a conference
4. Research and Publishing
5. Continuing Education
40 credit maximum per Recertification Cycle – additional credit given for
authoring a book
Articles, books, manuals, journal on leadership development related
Topics
40 credit minimum, 160 credit maximum per Recertification Cycle
Master's and doctorate degrees, formal trainings, workshops, conferences
Credit Calculation
1/2 day (2-4 hours ) = 4 credits 1 day (5-8 hours) = 8 credit
1.5 days (9-12 hours) = 12 credits
Credits are recorded in two ways:
National Courses taken or taught will be recorded on your training transcript and counted towards recertification.
Other activities must be entered into the online
Recertification Tool
2 days (16 hours) or more = 16 credits
YMCA of the USA
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 23
RECERTIFICATION PROCESS:
Submitting Credits for Recertification
Submission of Recertification Credits will be done through the LCDC (https://lcdc.yexchange.org) • You may submit Leadership Competency Credits for Recertification at any time during the 5-year
Recertification Cycle • Keep track of progress towards the 160 Leadership Competency Credits needed for Recertification
TO BEGIN ENTERING LEADERSHIP COMPETENCY CREDITS FOR RECERTIFICATION: To input credits, log in to LCDC (https://lcdc.yexchange.org) and follow the instructions below: 1. Navigate to My Records 2. Click on Online Applications and Uploads. 3. Select Submit Renewal/Recertification Credits
4. Select Certification Category – Leadership Certification 5. Select Certification that activity applies towards 6. Select Renewal/Recertification activity category
7. Select Renewal/Recertification activity subcategory 8. Input responses for information about the activity (will vary depending on category and subcategory) 9. Click Submit
AUDITING To maintain the integrity of the recertification process the Y-USA will randomly audit recertification
submissions. It is not necessary to submit supporting documentation when applying for recertification unless it
is specifically stated to do so (for example, with masters or doctorate degrees and with projects). However, if
you are chosen for audit you will be asked to submit supporting documentation. You should therefore maintain
documentation of the activities you submitted for credit until you receive confirmation of your credits from Y-
USA.
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 24
YMCA of the USA
YMCA OF THE USA’S TRAINING SCHEDULE AND REGIONAL TRAINING
EVENTS Log on to www.yexchange.org. On the left side under the My Career section, choose “Learning &
Career Development Center (LCDC)”. On this page you can enter the search criteria in the “Search & Register For Classes” section.
Scheduled certification trainings can be searched by zip code, course title and program area, giving you up-
to-the-minute information on the training closest to you.
ACCESS YOUR YMCA TRANSCRIPT: You can obtain your official transcript when you log on to www.yexchange.org.
How to access the Leadership Competency Assessment:
1. Go to www.yexchange.org and log into your account. If you have not set up an account on yexchange, then follow instructions to set up your personal account.
2. Once you are at the homepage, click on “YMCA Transcript” under the MY CAREER section on the left
side of the page.
UPDATE YOUR E-MAIL ADDRESS WITH THE YMCA OF THE USA: All YMCA of the USA certifications will now be sent to you via email. It’s a good idea to make sure
your email address is current in their database. To update your email address, log on to
www.yexchange.org and click “My Profile” on the top right corner of the page. Then choose “Edit My
Profile” to make the necessary changes.
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 25
YMCA of the USA
YMCA LEADERSHIP COMPETENCY SELF-ASSESSMENT:
The Leadership Competency Assessment is now available on the Y Exchange.
This assessment has been designed to provide feedback about your strengths and development
opportunities as they relate to the 18 Leadership Competencies.
Knowing your leadership competency strengths and development opportunities can assist with your Y career
planning. Assessment Results provide a foundation for creating a written Development Plan and discussing
your career goals with a trusted advisor or coach.
Here are the instructions for how to access the Leadership Competency Assessement. How to access the Leadership Competency Assessment:
1. Go to www.yexchange.org and log into your account. If you have not set up an account on yexchange, then follow instructions to set up your personal account.
2. Once you are at the homepage, click on the “Leadership Development” tab and then on the
“Learning & Career Development Center” link.
3. Click on the “Leadership Competency Resources” link on the left side of the page under the “Leadership Development Approach” heading.
4. On the “Leadership Competency Resources” page scroll down to “Individual Leadership
Competency Assessment and select the “Go to Online Assessment Tool” link.
5. If you receive this security message, click on the yellow banner where it says “Click here for more options.” A drop down menu will appear, choose the “Display blocked content” option.
6. Click on the “Take the Assessment” tab. Then click on “Start New Assessment.”
7. In the pop up box titled, “PayPal Payment” click on “Submit Payment to PayPal” at the bottom.
8. You can now complete your Leadership Competency Self-Assessment. Please be sure to take the
assessment at the leadership level that corresponds with your current role. (A breakdown of the leadership levels in on page 2 of your Leadership Competency Development Guide.)
9. The next business day, the results of your assessment will be available
How to access your Leadership Competency Assessment results:
1. The next business day, go to www.yexchange.org and log into your account.
2. Once you are at the homepage, click on “My Learning”, “Tests & Assessments”, click on the
assessment you took, click on “Go to Leadership Competency Assessment - (level of assessement you took)”, click “Results” tab.
Questions? Please feel free to reach out to the Staff Development team if you have any questions or
need additional information.
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 26
Y-USA LEADERSHIP COMPETENCY MODULES:
Principles & Practices:
Principles & Practices (P&P) is a core YMCA training program designed to inspire, educate and motivate
YMCA professionals to become cause-driven leaders. The training encourages a deeper commitment to the
mission and the movement by increasing participants' understanding of the YMCA organizational culture and
by providing opportunities for networking and individual growth. Completion of this program is a requirement
for YUSA's Team Leadership Certification.
The cost to attend P&P is $725. Spaces are limited and fill extremely quickly, so talk to your supervisor so
you can register early.
This is a signature training program for new entrants in their first one to three years of full-time employment
with a focus on what makes the YMCA unique.
Focus Areas
YMCA History & Heritage Diversity & Inclusion Relationship Building &
Our Mission & Values Personal & Career
Development Networking
Leadership Competencies Developed in this Training:
Values Community Communication
Inclusion Volunteerism Innovation
Upcoming P&P 2015 Dates
P&P LOCATION DATE
Black Mountain, NC 12/08/2015
Upcoming P&P 2016 Dates
P&P LOCATION DATE
Virginia Beach, VA March 8-10
Austin, TX March 29-31
Westchester, NY April 19-21
Chicago, IL April 26-28
Portland, ME May 24-26
Chicago, IL June 21-23
Cincinnati, OH August 23-25
Boston, MA September 13-15
Seattle, WA * Wed-Fri October 5-7
Tampa, FL * Wed-Fri October 19-21
Los Angeles, CA * Wed-Fri November 2-4
Black Mountain, NC
(Blue Ridge Assembly)
December 6-8
YMCA of the USA
NYC UNIVERSITY December 2015 to February 2016 27
YMCA of the USA
NEW ELEARNING COURSES NOW AVAILABLE IN LCDC
To find all eLearning available in LCDC: go to Catalog & Schedule, Search for Class Availability and select eLearning under Course Delivery
Method.
Introduction to Leading Others: Employment Law Fundamentals- This thirty-minute course provides staff with information and knowledge of select employments laws commonly encountered in Y's. Realistic stories are presented where ADA, FMLA, FLSA, Title VII, EPA come to life in relatable situations. Students of this course will understand the laws presented, but also learn when and who to contact for extra support when issues arise.
Navigating Community Health Resources - This foundation level course is for Y Staff who serve in a variety of roles that may provide guidance and support to community members. Learn how every Y staff can assist community members to navigate community health resources such as health screenings, immunizations, and other services for children, families, and older adults, then take an active role in connecting the community to the resources that are available.
Destination: Day Camp! - This course is intended to help day camp directors focus more intentionally on fostering achievement, relationships, and belonging in day camp. Through this course, day camp directors will be challenged to think critically about their camps, identify areas for improvement, and explore the tools and resources available to help them enhance their programs.
Orientation to Healthy Living at the Y - The primary goal of this course is to provide understanding of how the Y advances healthy living for individuals and families, organizations, communities, and even society. We do this through primary, secondary, and tertiary prevention efforts. Every member or program participant is someone that can be helped to improve their health and well-being. Learn how to act on behalf of all our members and participants to listen first and then assist them in their quest to be healthy.
YMCA’s Diabetes Prevention Program Lifestyle Coach - This training helps prepare staff to serve as lifestyle coaches and facilitate delivery of the YMCA’s Diabetes Prevention Program. This blended course, which includes online and face-to-face instruction, teaches participants the program curriculum and how to provide support and guidance to program participants. This course will only be available to Ys contracted to run the program.
Understanding Diabetes - This course provides key foundational information about the scope and scale of diabetes as a chronic disease in the United States. Students learn the difference between diabetes and pre-diabetes, the impact this chronic disease has on the nation and what is being done to prevent diabetes.
Global YMCA Orientation - This brand new four-lesson eLearning course will orient staff to the Y’s vast global history as well as familiarize Leader and Team Leader level staff with the competencies to engage in global work in their communities and internationally.
Introduction to the YMCA’s Diabetes Prevention Program - This online course introduces students to the YMCA’s Diabetes Prevention Program. Students learn the evidence base for the program, the program goals, and how the program is structured to support program participants in preventing or delaying the onset of type 2 diabetes. This course also provides insight into the various roles responsible for making the program work locally, including the Program Coordinator and the Lifestyle Coach, the facilitator who supports a group of participants in making behavior changes for healthier eating and increasing physical activity to meet program goals. This course is only available to Ys operating the YMCA’s Diabetes Prevention Program under contract with YMCA of the USA. It is recommended that students take this course at least two weeks prior to registering for the classroom training. The Introduction to the YMCA’s Diabetes Prevention Program Pre-Read can be downloaded from the Pre-Assignment section of the course description for this course in the Learning Career and Development Center (LCDC).
Foundations of Listen First - is intended to provide learners with foundational knowledge related to Listen First, a way to interact and communicate that fosters a relationship-based culture in the Y. The online course features video demonstration of how Listen First skills can be used in a variety
NYC UNIVERSITY December 2015 to February 2016 28
EDUCATIONAL OPPORTUNITIES
ENGLISH LANGUAGE AND EMPLOYMENT SERVICES FOR ADULT
IMMIGRANTS & REFUGEES (ELESAIR) Starting out as a small English language program operating within the International YMCA, it has become
one of the city's largest community-based Adult Literacy programs. ELESAIR is now a one-stop assistance
center where immigrant adults with little means and limited English skills can obtain the full range of
services - instructional, vocational, placement and support - so essential to their prospects as New Yorkers.
The YMCA of Greater New York offers free ESL, ABE, GED Preparation, Citizenship classes and other services,
accepting participants on a first-come, first-served basis.
Please Note: Registration will NOT be taken through CONNECT.
For more information or for the next schedule please visit www.ymcaelesair.org
Or contact: Lien Phamly-Setang, 212-627-2972, Old Guadalupe Church, 229 W. 14th St. NY, NY 10011
For more information on ELESAIR, please contact: Lorna Blancaflor, Program Coordinator at
212-875-4345 or [email protected].
NEW AMERICANS WELCOME CENTERS (NAWC) The YMCA of Greater New York is committed to serving the immigrant population of New York City, and, in
response to their needs, has opened six New Americans Welcome Centers to help immigrants achieve literacy,
cultural competence, and self-sufficiency. The goal of the YMCA is to be recognized by every New American
as a “safe haven” that provides multilingual information, resources and referrals and a wide range of services
(instructional, vocational, recreational, and family support) that will help them attain their goals. The New
Americans Welcome Centers are located in Chinatown, Harlem, Bronx, Park Slope, North Shore and Flushing.
Instructional services include English as a Second Language, Cultural Orientation, Citizenship Preparation,
Job Readiness, and Computer Literacy. In addition, some of our Centers offer Adult Literacy and GED
preparation classes as well as Substance Abuse and Alcohol Prevention Counseling. For more information or
for the upcoming schedules, please visit: www.ymcanewamericans.org.