trainingguide - copcoy.comdigital marketing diploma in partnership with cambridge professional...

copcoy.com

TRAININGGUIDE

Jonathan CoydeBSc.(Hons) Dip2.OSH MCIEH CFIOSH

Jonathan worked as an

Environmental Health

Officer for the States

of Guernsey before

being employed as

a Health and Safety

Consultant and Trainer

in the Channel Islands

for the past 11 years. He

is a Chartered Fellow

of IOSH, a Chartered

Environmental Health

Practitioner and a

NEBOSH National

Examiner.

WELCOMETOOURTRAININGGUIDE

Coppolo & Coyde have been providing training

services in the Channel Islands since 2009 and we have

developed a reputation for training excellence.

We offer an impressive portfolio of training services

and our relationship with CiTD allows our clients access

to an excellent array of soft skills training.

If you require a training course not listed in this guide

then we have access to a large network of competent

training partners. In 2012, we provided many bespoke

training courses for clients and we continue to offer

this service in 2013.

If you wish to attend any of the listed

courses then please complete the online booking form

at www.copcoy.com

All course prices are provided on application.

If you require any further information on any of the

courses then please contact Jonathan Coyde by

phone on 01481 247248 / 01534 870455 or email

[email protected]

We look forward to being of service to you.

For further details call Gsy 01481 247248 Jsy 01534 870455 or email [email protected]

Book courses online at

www.copcoy.com

Channel Islands Training & Development (C.I.T.D)Channel Islands Training & Development

(C.I.T.D) has been providing quality training

solutions for over 12 years and only employ top

international trainers who are specialists in their

chosen fields to run management, marketing

and personal development open courses and

bespoke in house training.

We deliver programmes in Guernsey, Jersey,

the UK and internationally within countries

such as Qatar, UAE, Geneva, Luxembourg and

France. We are delighted to be working in

partnership with Coppolo & Coyde.

All our open programmes can be run at your

company in-house and be tailored to your

requirements. Please let us know if the course

you are looking for is not mentioned opposite

and we will do our very best to quickly find a

solution for you or alternatively please use the

“Course Search” facility on our website www.

citd.co.uk to help you find what you are looking

for from a very wide selection of different

programmes. We don’t just offer soft skills

training but also cover subjects such as Book

Keeping, Procurement, ITIL, ISEB,IT courses and

many more.

In addition we run the entire suite of CIM

qualification programmes including the

Digital Marketing Diploma in partnership with

Cambridge Professional Academy. Please visit

www.citd.co.uk or ring 01481 711446 and ask

for Stephanie. Quote “CopCoy” for a special

discount on our open programmes. We also

offer a flight subsidy to Guernsey delegates

attending Jersey open courses. Stephanie Bass

26 Feb Engaging Leadership27 Feb Supervising Skills28 Feb Getting the Best From Your Team07-08 Mar Train The Trainer11 Apr Anti Money Laundering Training12 Apr Handling Paperwork in the Workplace17 Apr Digital Marketing18 Apr Managing a Successful Recruitment and Selection Process23 Apr Assertiveness and Advanced Communication Skills25-26 Apr The First 90 days30 Apr Accuracy Training and Attention to Detail01 May Workshop for Personal Assistants02 May Finance for Non Financial Managers14 May Developing Your Sales Experience15 May Developing Your Personal Effectiveness21 May Producing Professional Written Communication22 May Stress Management23 May Producing Professional Minutes Workshop24 May Proactively Managing a Probation Period25 May Coaching and Mentoring for High Performance25 May Handling Difficult Situations/Managing Conflict26 May Exceptional Customer Service and Telephone Skills27 May Time Management28 May Advanced Supervisory Skills

COURSEPORTFOLIOHealth & Safety Training

• Accident Investigation and Reporting

• Advanced DSE Assessor

• Asbestos Awareness

• CIEH COSHH Principles

• CDM Guernsey - The Health & Safety In Construction ACoP

• IOSH Directing Safely

• Display Screen Equipment – Workstation Assessor

• Fire Risk Assessment (Basic)

• CIEH Level 3 Health & Safety in the Workplace

• CIEH Manual Handling (Principles)

• IOSH Managing Safely

• IOSH Managing Safely Refresher

• Manual Handling (Train the Trainer)

• NEBOSH National General Certificate

• CIEH Risk Assessment (Principles)

• Safety Training Needs Analysis

• Scaffold Inspection (Basic)

• Working at Height Awareness

• IOSH Working Safely

• IOSH Working Safely in Construction

Food Safety Training

• CIEH Level 1 Award in Food Safety





www.copcoy.com

duration 1 day

Accident Investigation and ReportingThorough accident investigation is necessary to help prevent accidents from reoccurring and demonstrate that appropriate remedial action is being or has been taken.This one-day workshop will enable delegates to identify the root causes of accidents and make recommendations aimed at preventing a recurrence. It also explores interviewing techniques and reporting requirements.

KEYTOPICS

Legal requirements for accident investigations and control

Accident reporting requirements and procedures

Accident causation theory, identifying root causes of accidents

Collecting and analyzing information

Interviewing, taking statements from witnesses

Disclosure of information

Securing remedial action

Monitoring & review

Case Studies

DESIGNEDFORHealth & Safety assistants, safety representativeness, managers, supervisors or anyone with responsibility for investigating accidents.

Course AssessmentThere is an accident investigation project to complete at course end.

DatesGsy 20 Feb

Jsy 4 Sept

Course Verifier

Coppolo & Coyde



www.copcoy.com

duration 1 day

Advanced DSE AssessorThe course is designed for Display Screen Equipment assessors who require further training and the chance to update his or her skills. The course tutor has a MSc. in Ergonomics and is highly experienced in his field.

KEYTOPICS

Evaluate your organisations DSE risk assessment tools

Update DSE assessments for home workers, mobile workers and expectant mothers

Update your knowledge in relation to DSE work, posture and musculoskeletal disorders

Understand what happens to the user when he or she sits and be able to competently discuss this with the user

Use ergonomic methodology (Rapid Upper Limb Assessment - RULA Tool), body maps and ergonomic principles

Select seating in a seating exercise

Select products by understanding anthropometrics (body dimensions), ergonomic principles and the DSE user’s body requirements

Undertake risk assessments for disabled and older workers and instigate audits to ensure their well being

DESIGNEDFORDSE risk assessors, Health & Safety Advisors and Occupation Health Advisors

Course AssessmentThe course is run by a highly experienced tutor who specialises in this type of training. Successful participants will be awarded a certificate of training.

Course VerifierenricoSmog practitionersFor further details call

Gsy 01481 247248 Jsy 01534 870455 or email [email protected]


www.copcoy.com

DatesDates arranged on application

Asbestos AwarenessGuernsey and Jersey Law require that all persons who are at risk of being exposed to asbestos during the course of their work should be given training in order to safeguard their health. Managers and supervisors of employees who are liable to be exposed to asbestos should also be trained.

KEYTOPICS

Properties of asbestos and its effects on health, including the further increased risk of lung cancer for those who smoke

Asbestos types, uses and likely locations of asbestos and asbestos containing materials (ACMs) in buildings and plant

How to avoid risks from asbestos, including the importance of checking that an appropriate asbestos survey for the specific workplace has been carried out and any ACMs identified and properly managed

General procedures to be followed to deal with an emergency, e.g. inadvertent damage to an ACM

DESIGNEDFORThe course is designed for anyone whose normal work may expose them to asbestos. It is not designed to give persons a level of competency working with non-licensable asbestos materials.



www.copcoy.com

Course AssessmentThere is no assessment. Candidates will be issued with a certificate of attendance.

DatesGsy 31 Jan - 5 Sept

Jsy 16 May - 15 Oct

duration 1/2 day

Course Verifier

Coppolo & Coyde

COSHH PrinciplesThe UK’s Control of Substances Hazardous to Health Regulations 2002 (COSHH) require that every employer is to identify the substances in use at the workplace and to ‘assess’ whether they present a risk.

KEYTOPICS

The requirements of the COSHH Regulations

Basic terminology used in COSHH (including the 2005 WEL changes)

Sources of information and their effective interpretation

Straightforward risk assessment techniques for hazardous substances

The types of control systems

Personal Protective Equipment

Monitoring and occupational health requirements

DESIGNEDFORPersonnel with either direct responsibility or an assisting role in COSHH arrangements for the first time. Equally, supervisors and line managers with operational responsibility for the safe use of hazardous substances in their area. The course is not intended to train persons on how to carry out COSHH assessments for high risk substances.

Course AssessmentThere is a multiple choice assessment at course end.

DatesGsy 2 Apr

Jsy 12 Feb

Course Verifier

Chartered Institute of Environmental Health

duration 1/2 day



www.copcoy.com

CDM Guernsey The Health & Safety in Construction ACoPThe course is aimed at persons whose work is covered by the Guernsey Health & Safety in Construction Approved Code of Practice.The course gives practical guidance as to how persons and organisations involved in construction activities should organise and manage their health and safety responsibilities.

KEYTOPICS

Safety Management & Organisation

Criteria for Risk Assessment

Contents of typical Safety Plan

Duties of Safety Co-ordinator

Notification of Works

Start of Construction Phase

Standards for specific activities – Index

Information, training and instruction

Welfare and sanitary arrangements

First aid

Notification and reporting of accidents, diseases and dangerous occurrences

Duties of employees

Requirements and prohibitions on Contractors

DESIGNEDFORClients, Principal contractors, contractors, designers and anyone who has responsibilities as detailed under the Guernsey Code.



Course Verifier

Coppolo & CoydeFor further details call Gsy 01481 247248 Jsy 01534 870455 or email [email protected]


www.copcoy.com

duration 1 day

duration 1 day

Directing SafelyThe IOSH Directing Safely course aims to provide directors/owners of small and medium sized enterprises with an understanding of the moral, legal and business case for proactive health and safety management and give guidance on effective risk management.Following the successful completion of this course directors will be able to review their own policies and strategies, and, where necessary, introduce changes to make their organisation operate more safely.

KEYTOPICS

Module 1 - Why direct safely

Module 2 - Planning health & safety

Module 3 - Delivering health & safety

Module 4 - Monitoring health & safety

Module 5 - Reviewing health & safety

DESIGNEDFORAnyone can enroll on the IOSH Directing Safely programme but it is specifically designed for directors/owners of small and medium sized enterprises to attend.


DatesGsy 21 Mar

Jsy 26 Sept

Course Verifier

Institute of Occupational Safety and Health



www.copcoy.com

duration 1 day

Display Screen Equipment - Workstation AssessorThe UK’s Health and Safety Display Screen Equipment Regulations 1992 were introduced with the aim of preventing ill health to employees who habitually use DSE equipment as part of their normal work.The course is designed to give delegates the necessary skills and knowledge to be able to assess and evaluate users of computer workstations. Duties that exist under Guernsey and Jersey Law are also covered.

KEYTOPICS

Health & Safety (DSE) Regulations

Duties of Employers and employees

Identification of risk factors

Use of a DSE proforma

Identification of practical solutions to eliminate or minimise risk

Managing employee ill health

DESIGNEDFORPersons who are responsible for assessing or managing computer workstations and the user.

Course AssessmentThere is a written assessment at course end.

DatesGsy 14 Feb

Jsy 12 Sept

Course Verifier

Coppolo & Coyde



www.copcoy.com

duration 1 day

Fire Risk Assessment (Basic)The Basic Fire Risk Assessment Course is designed to provide delegates with the knowledge and understanding that they would need to undertake fire assessments in low to medium risk environments.

KEYTOPICS

Legal requirements for fire risk assessment

Principles of fire risk assessment

Methodology and sources of guidance

Documentation

Identification of follow up actions

DESIGNEDFORManagers and others who have responsibility for conducting and reviewing basic fire risk assessments for low to medium risk environments.

Course AssessmentThere is a Fire Risk assessment project at course end.

DatesGsy 1 Feb

Jsy 2 July

Course Verifier

Coppolo & Coyde



www.copcoy.com

duration 3 days

Level 3 Award in Health and Safety in the WorkplaceExamines health and safety from a supervisory (level 3) perspective.Supervisors have both a legal and moral responsibility to look after the health and safety of employees. This qualification will enable supervisors to improve the health and safety culture of their organisation, whatever its size or activity.

KEYTOPICS

Concept of health and safety

Accidents in the workplace

Ill health in the workplace

Legal provisions

Health and safety organisation and management

Supervising health and safety

DESIGNEDFORSupervisors and team leaders who have health and safety responsibilities.


DatesGsy 20-22 Nov (incl)

Jsy 29, 30, 31 May

Course Verifier




www.copcoy.com

duration 1/2 day

Manual Handling (Principles)The Course covers the basic principles of manual handling, including risk assessment. Candidates are given the knowledge to identify bad practice so that they can avoid it at work.

KEYTOPICS

Manual Handling Regulations

Spinal anatomy and related injuries

Risk Assessment in relation to manual handling

Good Lifting techniques

Planning of manual handling

Practical

DESIGNEDFORThe course is aimed at any employee who carries out manual handling activities.


DatesGsy 5 Feb

Jsy 19 July

Course Verifier


Please Note: It is the employers responsibility to ensure persons who attend training are free from any condition which would affect their ability to use correct lifting techniques.



www.copcoy.com

KEYTOPICS

Develop candidate skills to run training sessions on manual handling with the confidence to answer commonly occurring questions

Understand how to motivate trainees and ensure the effectiveness of the training – a major hurdle which many courses fail to address adequately.

Develop a working knowledge of the anatomy of the spine and appreciate the impact on the spine of both good and bad handling technique

Understand the principles of safe handling and be able to explain safe handling to others in a logical and memorable manner

Understand the Manual Handling Operations Regulations 1992 and be able to perform manual handling risk assessments

Course Verifier

Manual Handling Train the TrainerThis 2 day City & Guilds qualification is a practical and interactive course which will provide the technical knowledge, training skills and course material to design, develop and deliver effective manual handling training.

DESIGNEDFORManagers and supervisors intending to conduct in-house training. Consultants and trainers providing services to a range of clients. Existing providers of manual handling training who want refresher certification. The course is suitable for participants from a wide range of backgrounds. Health and safety management experience as well as training qualifications are useful but are not a pre-requisite as participants will be trained in both the technical and the training related issues.

Course AssessmentThere is a written assessment and practical teaching task to complete.



www.copcoy.com

duration 2 days

DatesGsy 2,3 Oct

Jsy 7,8 May

duration 12 days

NEBOSH National General CertificateThe NEBOSH National General Certificate (NGC) in Occupational Safety and Health is a nationally recognised qualification covering the main legal requirements for health and Safety in the UK, a range of workplace hazards and methods of control.

KEYTOPICS

NGC1 – Management of Health & SafetyFoundations of Health & Safety, Policy, Organizing for health & safety, promoting a positive culture, risk assessment, principles of control, monitoring, review and audit, accident investigations

NGC2 – Controlling Workplace HazardsMovement of People and vehicles, manual and mechanical handling, work equipment, electrical safety, fire safety, chemical and biological hazards, physical and psychological hazards, construction activities

NGC 3 – Practical AssessmentTo satisfy the requirements for the award, delegates must pass the two written papers for NGC1 and 2 plus the practical assessment NGC 3. The practical assessment will be carried at the employees workplace.

Successful completion of the NEBOSH NGC will enable candidates with at least five years experience to apply for Tech IOSH.

DESIGNEDFORNon-specialists in health & safety who require sound initial training leading to a basic recognised qualification through examination and assessment. These would include managers, supervisors and safety representatives.

Course AssessmentThere is a requirement for the candidate to carry out an unaided workplace inspection and 2 x 2 hour written exams.

Gsy DatesNGC1 1-5 July

NGC2 15-19 July

Revision Day 23 July

Exam Day 25 July

Course Verifier



www.copcoy.com

duration 4 days

Managing SafelyIdeal for Managers with responsibility for people or processes, as well as management and supervisory staff who require a basic overview of current health & safety requirements.

KEYTOPICS

The law of health & safety at work

The costs of accidents

Risk Assessment

Safety Management Model and risk management

Common hazards and risk control

Accident causation and investigation

Behavioral factors

Environmental module

DESIGNEDFORManagers and supervisors who have responsibility for any employees. The course will cover the application of recognised management principles in health & safety and will equip delegates to tackle the issues in their workplace.

Course AssessmentThere is a multiple choice assessment at course end and a workplace based written risk assessment.

DatesGsy 14, 15, 21, 22 May

Jsy 1, 2, 8, 9 Oct

Course Verifier




www.copcoy.com

Managing SafelyRefresherThe Managing Safely refresher is designed to provide ongoing support in dealing with health and safety issues in the workplace. Specifically the course aims to revise key management responsibilities from the managing safely course and to update managers upon relevant Health & Safety legislature and guidance changes

KEYTOPICSIntroducing Managing Safely

Assessing Risks

Controlling Risks

Understanding Your Responsibilities

Investigating accidents and incidents

Measuring Performance

DESIGNEDFORPersons who have completed a IOSH Managing Safely course within the last three years.

The candidates latest certificate number will be required as evidence

Course AssessmentThere is a multiple choice assessment at class end



www.copcoy.com

DatesGsy 30 April

Jsy 28 Mar

duration 1 day

Course Verifier

duration 1 day*

Risk Assessment (Principles and Practice)A suitable and sufficient risk assessment helps an employer determine what measures should be taken in order to comply with legislative requirements.

KEYTOPICS

The key legal requirements

The purposes for and benefits

The five steps approach

Carrying out, recording, reviewing and monitoring assessments

Limitation of candidates and where to seek further guidance

DESIGNEDFORAll who are required to conduct risk assessments in the workplace.

Course AssessmentCandidates will be required to complete a risk assessment assignment which requires some research and the preparation of a written report.

DatesGsy 4 Mar, 16 Oct

Jsy 29 April, 24 July

Course Verifier


*1 day tuition + 1 day to draft assignment (delegates own time)



www.copcoy.com

duration 1/2 day

Safety Training Needs AnalysisThe employer has a legal duty to inform, instruct, train and supervise their employees to ensure they can and are working safely. By conducting a training needs analysis the employer can identify what their employees specific training needs are.

KEYTOPICS

Health & Safety Law (relevant to training)

Reviewing training needs

Conducting a job safety analysis

Collating a training program

Setting up a skills matrix

Identifying course providers

In house training

DESIGNEDFORHuman Resources Officers, Health & Safety Officers and Managers who have responsibility for employee training.

Course AssessmentThere is a job safety analysis to complete at course end.


Course Verifier

Coppolo & Coyde



www.copcoy.com

Scaffold Inspection (Basic)Scaffold inspection training is required for anyone who inspects scaffolding. This course is designed for Supervisors, Engineers, Foremen and Managers who may be responsible for inspecting a scaffold for safe use.

KEYTOPICS

Introduction and course aims

Different types of scaffolding

Tubular framework

Fittings - identification and use

Scaffolding terminology

Bases and foundations

Bracing for stability

Tying basic access scaffolds

Reasons why scaffolds collapse

Safe use of scaffolds - including S.W.L.

The legal requirements explained

DESIGNEDFORThis course is intended for any person who has responsibility for inspecting scaffolds and requires to increase their knowledge. A more advanced course is available for persons who are required to inspect complex designed scaffolds.

Course Verifier

Coppolo & Coyde



www.copcoy.com

Course AssessmentThe course is run by a highly experienced tutor who specialises in this type of training. Successful participants will be awarded a certificate of training.

duration 1 day


duration 1/2 day

Working at Height AwarenessFalls from height remain the most common form of fatality in the workplace. If you manage or supervise persons who work at height then this course will raise your awareness of height risk factors and control measures.

KEYTOPICS

The UK’s Work at Height Regulations 2005

Appreciation of fall hazards

Working at Height Risk Assessments/Method Statements

Workplace Precautions and Risk Control Measures

A review of access equipment safety

DESIGNEDFORAimed at managers and supervisors who are required to assess working at height risks.


Course Verifier

Coppolo & Coyde



www.copcoy.com


duration 1 day

Working SafelyWorking Safely gives staff the information they need to keep themselves safe at work.

KEYTOPICS

Carrying out work activities without risk to themselves or others and understand the consequences if they fail to work safely

Identify hazards, risks and risk controls and understand the importance of risk assessment, with examples of everyday use of risk assessments

Understand how to take appropriate workplace precautions and their importance in the working environment

Appreciate the importance of health & safety management system

Identify lines of communication in their place of work

Identify safety signs

Understand emergency procedures and procedures for accidents

Recognise how industry affects the environment and how individuals can minimise pollution and waste

DESIGNEDFORSuitable for all employees in the workplace who do not have supervisory responsibilities.

Course AssessmentThere is a multiple choice assessment and risk assessment project at course end.

DatesGsy 13 Mar, 23 Oct

Jsy 28 Nov, 23 May

Course Verifier




www.copcoy.com

duration 1 day

Working Safely in ConstructionWorking Safely gives staff the information they need to keep themselves safe on a construction site.

KEYTOPICS

Dangerous behaviour on site

Accident causes and high-risk operations

Health & safety law and enforcement

Welfare

First aid provisions, fire risk assessment and method statements

Working at heights

Excavations and confined spaces

Moving, lifting and handling loads

Work equipment and mobile plant

Hazardous substances

Noise and vibration

Personal protection equipment

Electricity

Movement of people

DESIGNEDFORSuitable for all construction workers, supervisors and visitors who may be exposed to risk.

Course AssessmentThere is a multiple choice assessment and risk assessment project at course end.

DatesGsy 6 Feb, 10 Sept

Jsy 2 May, 17 Oct

Course Verifier




www.copcoy.com

duration 1/2 day

Level 1 Award in Food Safety

KEYTOPICS

Food Hygiene hazards

Responsibilities

Personal hygiene

Cleaning & disinfection

Contamination risks

DESIGNEDFORA variety of candidates, including new employees with no previous training, employees handling low risk or wrapped foods or those who work front of house, such as waiting staff.

Course Assessment15 question multiple choice paper.

DatesGsy dates arranged on application

Jsy dates arranged on application

Course Verifier


Please Note: Candidates must be able to communicate and read in English. Papers in other languages are available but must be pre-ordered.



www.copcoy.com

This is an introductory level food safety training course.

Level 2 Award in Food SafetyFundamental food hygiene training for all food handlers. Available as a catering, retail or manufacturing award.

KEYTOPICS

Food Hygiene hazards

Legislation

Temperature control

Refrigeration, chilling and cold holding

Cooking, hot holding and reheating

Personal hygiene


Food premises and equipment

DESIGNEDFORDesigned for anyone working in the catering, manufacturing or retail setting where food is prepared, cooked and handled.

Course AssessmentMultiple choice paper.

DatesGsy 18 Feb, 12 Mar, 3 May, 17 Sept, 27 Nov

Jsy dates arranged on application

Course Verifier



duration 1 day



www.copcoy.com

Level 3 Award in Food SafetyChanges in food safety law has placed greater onus and accountability on anyone in the food business with supervisory responsibility. It is therefore vital they are equipped with both the knowledge and skills to do their job effectively.

KEYTOPICS

Supervisory Management

Legislation

Temperature control

Monitoring good hygienic practice

Contamination and control


Implementing good food safety procedures

Contributing to the safety training of others

DESIGNEDFORDesigned for Managers and Supervisors in medium to large manufacturing or catering businesses.

Course AssessmentMultiple choice paper.

DatesGsy 18, 19, 20 Mar

Course Verifier



duration 3 days



www.copcoy.com

copcoy.com

Coppolo & Coyde LtdUnit 4 Braye Road Industrial Estate Braye RoadValeGuernseyGY2 4WX

Tel 01481 247248Fax 01481 247259email [email protected] copcoy.com

Coppolo & Coyde (Jersey) LtdAlares HouseJersey AirportSt PeterJerseyJE1 1BY

Tel 01534 870455Fax 01534 870454email [email protected] copcoy.com

trainingguide - copcoy.comdigital marketing diploma in partnership with cambridge professional...

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