transform knowledge into practice with - proactivanet · transform knowledge into practice with ....
TRANSCRIPT
![Page 1: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/1.jpg)
Transform knowledge into practice with
![Page 2: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/2.jpg)
OSCAR A. CORBELLI
• Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa).
• ITIL Service Manager & Expert
• Instructor certificado APMG y PEOPLECERT
• Consultor, Formador, Auditor
• Miembro Junta de gobierno itSMF España
•Autor de “Las trampas de la integración” (libro edit. TSO-itSMF Int.)
Mi blog: http://oscarcorbelli.tecnofor.es/
Twitter: #OscarCorbelli
![Page 3: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/3.jpg)
![Page 4: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/4.jpg)
cxcx
ITIL MASTER
ITIL EXPERT
ITIL INTERMEDIATES
ITIL FOUNDATION
Capability
Modules
Lifecycle
Modules
MALC
QUÉ POR QUÉ
![Page 5: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/5.jpg)
Guía para el ‘COMO’
Relevante para resolver problemas
del negocio
MAS adoptar y adaptar
![Page 6: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/6.jpg)
cxcx
ITIL MASTER
ITIL EXPERT
ITIL INTERMEDIATES
ITIL FOUNDATION
Capability
Modules
Lifecycle
Modules
MALC
ITIL
Practitioner
![Page 7: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/7.jpg)
![Page 8: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/8.jpg)
![Page 9: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/9.jpg)
![Page 10: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/10.jpg)
ITIL Practitioner
Continual Service Improvement
Communication Measurement
and Metrics
Organizational
Change
Management
![Page 11: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/11.jpg)
![Page 12: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/12.jpg)
![Page 13: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/13.jpg)
![Page 14: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/14.jpg)
![Page 15: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/15.jpg)
![Page 16: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/16.jpg)
![Page 17: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/17.jpg)
![Page 18: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/18.jpg)
![Page 19: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/19.jpg)
![Page 20: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/20.jpg)
CURSO y EXAMEN
• 40 preguntas test
• Libro abierto
• Casos de estudio
• En inglés
• 105 minutos
• Aprueba con 70%
• Duración 20 hs más examen
• 2/3 de prácticas sobre casos de estudio (grande y pequeña empresa)
• Libro oficial
![Page 21: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/21.jpg)
Practitioner…
¿Quiénes lo necesitan?
![Page 22: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/22.jpg)
![Page 23: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/23.jpg)
![Page 24: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/24.jpg)
![Page 25: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/25.jpg)
![Page 26: Transform knowledge into practice with - ProactivaNET · Transform knowledge into practice with . OSCAR A. CORBELLI • Lic. Adm. Emp. y CPA (Univ. Argentina de la Empresa). • ITIL](https://reader033.vdocument.in/reader033/viewer/2022042810/5f9c22d931130055d95813c9/html5/thumbnails/26.jpg)
Practitioner…