Transformation, transitions, and employee empowerment

David N. BarnesVice President, Global Workforce Policy

Human

Self-directed goals

Common sense

Value judgment

Machine+

Large-scale math

Pattern discovery

Statistical reasoning

2©2016 IBM Corporation

Responsible stewardship for the Future of Work

Solve the skills equation:

• New Hires

• Mid Career Workers

Equip workers for transitions.

Empower employees to take control of their careers.

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Values

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Skills

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It is our responsibility as a company to

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prepare

Jobs that will change

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100%

27m hours$500m

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New Collar Jobs It’s not where you start, it’s how you finish

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Emerging technologies focus• Cloud, analytics, cognitive

Job roles examples• Software engineer• Security analyst• Designer• Application developer

1 0

• Socia l Pulse: em ployee socia l m edia analytics

• Studio-E : engagem ent analytics so lution

• B lue M atching• G earbox• G o O rganic• Watson Career Coach• Predictive Leadership• Pre-m anagem ent

Assessm ent

• C H IP onboard ing• Find Your F it

• M anagem ent Developm ent Im pact

• Professional Developm ent Index• Seller Success P rofiles• Skills Inference• Skill Va lue Fram ework

Attract

GrowDevelop

Engage

• C ogniPay• Deep Skill Adder• Em ployee Value

Segm entation• Proactive Retention

Retain

• Talent P laybook

• YourLearning

Smarter Workforce StrategyCognitive and Analytics Systems

Skills Inference

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Internal Social Channels

Project Performance Assessments

Business Goals

YourLearning Skills System

Certifications

Publications

Manager and Peer Reviews

CVs

And more ..

Watson-powered employee learning

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Job Role

Business Group

Skill Set

Personal Learning History

Mobile

Curated

Engaging

Labor Analytics

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Reskill Viability

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Transitions

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TransparencyChoices Fully paid job search

Career shift retraining

Transitions outside IBM

Tech Bootcamps

NGO Fellowships

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Job to Job

Career Transition Centers

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Forecasting employees at risk

Transparency for employees

Career transition center voluntary placement

Professionally guided job-to-job transition

Proactive Retention

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~200%ROI

~$270MNet benefits

Cumulative Benefits

CompensationInvestment

AttritionCost

Labor Market

Understands relationships and interactions between different drivers of attrition, and continuously learns their relative importance.

Empowerment

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Watson-powered career adviser

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Ask the coach a question Identify job opportunities and learning needs.

Choose the right career path

Protect the worker, not the job

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Policy• Support workers in job transitions

o Partnerships of employers and public authorities

• Avoid friction that slows business transformation

• Better align skills with needso Encourage employer / education

partnershipso Empower citizens to improve skillso Employer training expense support

• Move from passive handouts to active policies

• Align safety nets to encourage return to worko Alternative safety nets for new

employment models

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