Transformational

LeadershipHelping Those We Work WithTo Pull in the Same Direction

Serv

an

t Le

ad

ers

hip

Larry BlackmerNAD Vice President

Bottom Line

• You must be a transformed leader in order to have transformational leadership!

• Spirituality and discipleship is caught not taught!

• Fishing

Are Leaders Born or Developed?

• They are born to be leaders• They are developed– If not why are we talking

Adventist Leadership• Is it different than Chrysler or IBM?• What are your tools?• One tool only –– Influence• Law #2 – The 21 Irrefutable Laws of Leadership

– The Law of Influence-» “The true measure of leadership is influence. Nothing

more, nothing less”

• Influence Theory – Bank model

E.G. White and Influence

• Heaven is watching to see how those occupying positions of influence fulfill their stewardship. The demands upon them as stewards are measured by the extent of their influence.—Gospel Workers, 495

Servant Leadership

• Leaders touch a heart before they ask for a hand – Maxwell law #10

• Empowering• Inspire to achieve personal and corporate

goals• Spiritual dimension• Treat their employees as valuable assets

Will to Power

Will to Serve

TransformationalTransactional

Enthusiasm for wielding power over others, resisting followers’ power and being out of the box

Enthusiasm for New ENDS, and ways to transform the world; out of the box

Enthusiasm for people, their concerns, relationships, thoughts, and feelings. Staying in the box, but making it comfortable

Enthusiasm for bargaining and negotiating MEANS to attain higher efficiency, and staying inside the box

Bureaucrat

Prince

Superman/Superwoman

Hero

Max Weber’s Model 1947

Who’s Responsibility is it to Build a Team?

• Leaders• The Teams– “No one makes progress-much less success-

alone”, James Amos, CEO, Mailboxes, ETC

– Leader must provide guidance and atmosphere for team building–Team must make individual and group

decisions that lead toward teambuilding

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

Develop and Maintain a Clear Mission, Goals & Roles

Information is crucial for cooperation. Know how goals and roles fit the larger picture. Believing, knowing, having fit, ----MOTIVATESTeam members need to know each other at a

deeper level than the role each is playing.

1

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

2

Think, Plan, an Act Strategically

• Thinking strategically means thinking with end results in mind.•Planning strategically means anticipating the needs of students and parents in accomplishing your job.•Acting strategically means stepping up to a problem and doing the right thing…•Complex tasks require that everyone think, plan and act strategically

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

3

•Accurate, timely information is the lifeblood of an effective organization.•Complete communication doesn’t mean telling everyone everything you know.•Every person in the organization needs two kinds of information…•Effective listening is a vital part of the complete communication

Go for CompleteCommunication

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-Winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

4Reframe Conflict as a Win-Win Activity

•When people strive for honest, complete communication, it’s inevitable that there will be differences.•When viewed and dealt with productively, conflict need not cause problems in team relationships.•Good conflict resolution skills are an essential part of

effective teamwork.•Lively, productive conflict is energizing and can be a rich source of ideas.

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

5

• This may be the most important aspect of effective teamwork and one of the most difficult to accomplish.• Everyone needs to feel powerful in the same sense that they can

make a difference• Feeling powerless is probably one of the most discouraging

feelings anyone can have.•When power is shared, people are able to devote

tremendous energy to the work at hand•Power sharing does not mean giving everyone an equal vote on

every decision.

Share Power

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

6

• Effective teams never become complacent.• Effective teams are learning machines.• Calculated risk-taking is encouraged and rewarded.• Barriers and limits to performance are continually

pushed back.• The team’s ability to see reality is constantly

expanding.

Make Continuous ImprovementTHE Way of Life

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

7Preserve the Core Shared Values

• People on effective teams share some core values• Team leaders make it their business to preserve the

core values and teach them.• Fairness and equality are two such values.• Quality is another.• Caring is the universal core value.• Service to others is the ultimate core value.

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in Teamwork

8

• Taking the systems view means operating with a constant awareness that everyone in the organization is a part of the same system and therefore subject to each of the following principles.• Individuals can effect the whole system.• The whole system is influenced by at least one other part of the system.• Parts of the whole system can be grouped into functional subsystems.• The performance of the whole system depends critically on how well the parts fit and work together.• The whole is greater than the sum of its parts.

Take the System View

Excellence in Teamwork

Systemsview

SharedValues

Continuousimprovement

Power sharing

Win-winconflict

Clear missiongoals, & roles

Complete communication

Strategicplanning

Informedcooperation

Excellence in TeamworkBuild the Key to Effectiveness

Informed Cooperation• Informed cooperation is the key to effective teamwork.• Informed cooperation requires a lot more than an intention and willingness to cooperate.• It requires learning on a continuing basis how to offer help effectively.• It requires that team members not wait to be asked for help.• It sometimes means throttling back your individual performance.• It always means evaluating individual performance in the light of the contribution to team goals.

The 5 Dysfunctions of a TeamPatrick Lencioni

Absence ofTrust

The 5 Dysfunctions of a TeamPatrick Lencioni

Absence ofTrust

Fear ofConflict

The 5 Dysfunctions of a TeamPatrick Lencioni

Absence ofTrust

Fear ofConflict

Lack ofCommitment

The 5 Dysfunctions of a TeamPatrick Lencioni

Absence ofTrust

Fear ofConflict

Lack ofCommitment

Avoidance ofAccountability

The 5 Dysfunctions of a TeamPatrick Lencioni

Absence ofTrust

Fear ofConflict

Lack ofCommitment

Avoidance ofAccountability

Inattention to Results

The 5 Dysfunctions of a TeamPatrick Lencioni

Absence ofTrust

Fear ofConflict

Lack ofCommitment

Avoidance ofAccountability

Inattention to Results

The 5 Dysfunctions of a Team

Absence ofTrust

Fear ofConflict

Lack ofCommitment

Avoidance ofAccountability

Inattention to Results

The 5 Dysfunctions of a Team

Invulnerability

Artificial Harmony

Ambiguity

Low Standards

Status and Ego

• In the work of setting things in order in all the churches, and ordaining suitable men to act as officers, the apostles held to the high standards of leadership outlined in the Old Testament Scriptures. They maintained that he who is called to stand in a position of leading responsibility in the church “must be blameless, as the steward of God; not self-willed, not soon angry, not given to wine, no striker, not given to filthy lucre; but a lover of hospitality, a lover of good men, sober, just, holy, temperate; holding fast the faithful word as he hath been taught, that he may be able by sound doctrine both to exhort and to convince the gainsayers.” Titus 1:7-9. – {AA 95.2} – AA Ch. 9

• Responsibility of Leadership No Child’s Play—The position occupied by my husband is not an enviable one. It requires the closest attention, care, and mental labor. It requires the exercise of sound judgment and wisdom. It requires self-denial, a whole heart, and a firm will to push matters through. In that important position God will have a man to venture, to risk something; to move out firmly for the right, whatever may be the consequences; to battle against obstacles, and waver not, even though life be at stake.—

Testimonies for the Church 1:320.

What Type of Leader Are You?

• Transactional?• Team builder?• In or Out of Box?• OR?

• Are you a Christ-centered, win-win, transformed, leader?