Brian KuhnDirector of Technology and CIOVancouver School Boardbkuhn@vsb.bc.ca / @bkuhn

My Coordinates…http://www.shift2future.com http://www.slideshare.net/bkuhnhttp://www.linkedin.com/in/kuhnbrian

Embracing Transformative ChangeJune 2, 2015 #cio CIO Executive Summit

They have been doing it the same way for so long that their ability to compete against a new technology or see a new perspective becomes a daunting task. (Start with Why, Simon Sinek, Kindle Locations 748-749)

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People will persevere only if they perceive falling

down as learning rather than as failing.

(Switch, Chip & Dan Heath, Kindle Locations 2310-2311)

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Change is hard because people wear themselves out. What looks like laziness is often exhaustion. (Switch, Chip & Dan Heath, Kindle Location 167)

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People, even children, aren’t really afraid of change. They’re afraid of not being prepared for the change. (Lead with a Story, Paul Smith, p. 29)

Experience is the best teacher. (Lead with a Story, Paul Smith, p. 2)

A compelling story is a close second.

(Lead with a Story, Paul Smith, p. 2)

Innovativeness, the degree to which an individual or other unit of adoption is relatively earlier in adopting new ideas than other members of a social system. (Diffusion of Innovation 5th Ed., Everett Rogers, Kindle Locations 5247-5248)

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Innovators must cope with a high degree of uncertainty and be willing to accept setbacks(Diffusion of Innovation, Kindle Location 5299-5301)

Innovators may not be respected by others, but they play a gatekeeping role in the flow of new ideas.

(Kindle Locations 5301-5303)

2.5%

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Early adopters are “the individual to check with” before adopting a new idea and can serve as a

change missionary. (Diffusion of Innovation, Kindle Locations 5307-5308)

Early adopters put their stamp of approval on a new idea by adopting it. (Kindle Locations 5313-5314)

13.5%

The early majority adopt new ideas just before the average person...(Kindle Location 5315)

…and provide interconnectedness in the system’s interpersonal networks.

(Kindle Locations 5317)

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The early majority are willing to adopt innovations but will seldom lead.

(Diffusion of Innovation, Kindle Locations 5321-5322)

34%

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Most of the uncertainty about a new idea must be removed

before the late majority feel that it is safe to adopt.

(Diffusion of Innovation, Kindle Locations 5327-5328)It’s safe to adopt

now!

Adoption may be the result of increasing peer pressures, approached with a skeptical and

cautious air, and after most others in their system have already done so.

(Kindle Locations 5324-5326)

34%

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Laggards tend to be suspicious of innovations and of change agents. (Diffusion of Innovation, Location 5332)

Resistance is rational from the laggards’ viewpoint; they must be certain that a new idea will not fail

before they adopt.(Kindle Locations 5333-5335)

16%

Sherri, can you show me how your class uses

iPads?

Connectors Spread the Change

Could you help me design new learning using

iPads? Tom, I can help you make the

switch.?

NEW!

Seriously? This fad will

pass!

We want what we might call a destination postcard— a vivid picture from the near-term future that shows what could be possible.

(Switch, Kindle Locations 1020-1021)

What looks like resistance is often a lack of clarity.(Switch, Kindle Location 210)

Any successful change requires a translation of ambiguous goals into scripted critical moves.

(Kindle Locations 718-719)

Do thisThenthat

Andthis

Nextthat

Finallythis

In almost all successful change efforts, the sequence of change is not ANALYZE-THINK-CHANGE, but rather SEE-FEEL-CHANGE.(Switch, Kindle Locations 1427-1428)

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