transforming organizations for the future · business strategy in order to attract and retain the...

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© 2013 Towers Watson. All rights reserved. January 2013 This presentation was prepared for GCG to use in the context of the terms of reference and under the terms of engagement agreed in relation to this assignment. It may not be suitable for use in any other context or for any other purpose and Towers Watson accepts no responsibility for any such use whether by GCG or by any other party. Should any inaccuracies or inconsistencies be found, Towers Watson should be informed so that an evaluation of its impact to the findings may be made. Rewards Philosophy and Strategy Cascade for GOCCs Transforming Organizations for the Future

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Page 1: Transforming Organizations for the Future · business strategy in order to attract and retain the right people and to motivate desired behaviors and performance ... l DOF Secretary

© 2013 Towers Watson. All rights reserved.

January 2013

This presentation was prepared for GCG to use in the context of the terms of reference and under the terms of engagement agreed in relation to this assignment. It may not besuitable for use in any other context or for any other purpose and Towers Watson accepts no responsibility for any such use whether by GCG or by any other party. Should anyinaccuracies or inconsistencies be found, Towers Watson should be informed so that an evaluation of its impact to the findings may be made.

Rewards Philosophy and Strategy Cascade for GOCCs

Transforming Organizations for the Future

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Introduction

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Communication Planning

CPCS Project Road Map: Where are we?

Diagnostics

Overall GOCCRewards

Philosophy andStrategy

Articulation

DataCollection/

Extract and Competitive

Analysis

BaseSalary

Structure

VariablePay

Job LevelingPlan Design &Job Leveling

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• Executive interviews

• Focus group discussions

• Diagnostic survey

• GCG document review

Internal Diagnostics

• Best Practice Research• Other government-owned

corporations abroad• Private corporations

External Benchmarking

Rewards Philosophy &

Strategy Articulation

workshop with GCG, DBM,

CSC

Overall GOCC Rewards Philosophy and Strategy Articulation

Cascade to

GOCCs

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A set of guiding principles which align pay and all forms of reward to business strategy in order to attract and retain the right people and to motivate desired behaviors and performance

• It rewards, reinforces and motivates actions and behaviorsof individuals and groups that drive achievement of organization goals

• It emphasizes an effective mix of plans, combining material and non-material types of rewards

An organization’s reward policy can be viewed as strategic if…

A philosophy refers to a set of guiding principles or beliefs underlying one’s conduct

A strategy is a plan of action designed to achieve a particular goal

Total Rewards Philosophy

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An effective Total Rewards strategy optimizes the Total Rewards portfolio to meet business and workforce objectives

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Total Rewards include…

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CPCS Review will cover:• Guaranteed Pay• Variable Pay (Short-

term Incentives)

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Delivering the correct reward mix

Total RewardsROI

Drivers

Cost

The extent to which total rewards are

meaningful to employees

The extent to which total

rewards drive outcomes is important to employers

The current and projected cost structure and risk exposure

Requires striking the right balance between effectiveness and cost:

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Articulating the Rewards Philosophy

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Overall Rewards Philosophy for GOCCs

Be generally competitive with the private sector doing comparable work in order to attract, engage, and

retain the right talent

Ensure reasonable, justifiable, and appropriate remuneration schemes, within affordability limits and

sustainability capacities of the GOCCs

Provide rewards that support and encourage performance-driven, productive, and efficient

organizations

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Articulating the Rewards Strategy

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Number of strategies to adopt

Components of rewards program and

objective of each

Desired mix of rewards elements

Role of performance

Market positioning objective

Reward StrategyReward Strategy

Elements of a Rewards Strategy

Determinant of job grade

Composition of the focus group

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Element 1:Number of Strategies to Adopt

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• Balance the need for a single, unified plan vs. different needs of the following:

• Sector• Mandate (i.e. revenue/non-

revenue generating, regulatory, social services)

• Company• Employee & business

demographics (i.e. job level, job family, location)

Element 1: Number of Strategies to Adopt

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Element 1: Number of Strategies to AdoptSummary of Agreements with GCG, DBM, CSC

• Differentiate by mandate and sector

• Differentiate by job level

• Differentiate by job family, as appropriate

**To be determined: Differentiation by location

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Element 2:Components and Desired Mix of Rewards Elements

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Greater focus on variable pay (i.e., incentive vs. bonus type) to drive or reward performance;Greater emphasis on multiple pay elements: Total Cash or Total Rewards approaches

Rewards Item RoleGuaranteed Salary

Base salaryFixed bonus & allowance

Intrinsic value of job or individualSets basic lifestyleBasis for other programs

Variable Pay / IncentivesAnnualLong-Term

PerformanceProvides discretionary income Drives short and long term resultsImproves pay competitiveness

BenefitsRetirementMedicalInsurance

MembershipProvides protection and securityProvides capital accumulation

PerquisitesCarClubTravel

Status and RecognitionEnhance image and recognitionProvide opportunities to further the

business

Element 2: Components and Desired Mix of Rewards Elements

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Rewards Item RolePerformance Management Business Alignment

Sets expectations for attainment of business objectives

Training Employee DevelopmentIncreases productivity Improves motivation

Recognition Drive Organizational ValuesReinforces desired behavior

Communication Status and RecognitionImprove organizational alignment

Element 2: Components and Desired Mix of Rewards Elements

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Element 2: Components and Desired Mix of Rewards Elements Summary of Agreements with GCG, DBM, CSC

• Align compensation mix with respective sector

• Higher job levels should have a higher proportion of variable pay

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Element 3:Determinant of Job Grade

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Element 3: Determinant of Job Grade

Traditional Broad Grades

Traditional Job Evaluation

Hybrid Systems

Wider pay ranges1 reflect flatter structures (“broad banding or broad grading”)1Pay range refer to the minimum and maximum pay at a given grade

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JOB FOCUS

ORGANIZATIONAL STRUCTURE AND STRATEGIES

JOB LEVELING AND PAY DESIGN

• Hierarchical (15-20 grades)• Functional• Control focus / Top-down

• De-layered (10-12 grades)• Team-based• Employee involvement

• Task-based• Grade represents job value• Uses traditional job evaluation system• Movement based on

traditional performanceappraisal process

• Focus on promotion

• Level or functional responsibility-based

• “Broad Grades” represent broad job value and individual contributions

• Uses non-traditional job evaluation system

• Movement based on integrated performance measures

• Supports job-family based career pathing

ROLE FOCUS

Element 3: Determinant of Job Grade

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Element 3: Determinant of Job GradeSummary of Agreements with GCG, DBM, CSC

• Review SSL’s salary grades, collapse into broad grade structure• Length of service of the individual employee not to be considered in

determining job grade; however minimum work experience (in number of years) required to perform the job may be considered

• Differentiate between minimum requirements of the job vis-a-vis preferred qualities

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Element 4:Composition of Focus Group

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Element 4: Composition of Focus Group

l Organizations you hire from or lose employees tol Organizations whose philosophies, processes, core

competencies or technology you would like to benchmark with

• Based on type of products/services or industry

• Geographies/ regions

• Based on revenue size• Based on number of employees

• Other criteria:

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Element 4: Composition of Focus GroupSummary of Agreements with GCG, DBM, CSC

• Comparison with private sector

• General/Clerical to Officer/Supervisor jobs: General industry

(same across GOCCs)

• Industry-specialist jobs, regardless of job level: Industry-specific

• Managerial and Executive jobs: Industry-specific

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Element 5:Market Positioning Objective

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High

Excessive Adequate

• Supply of Talent

• Expected Employee Performance

• Productivity Level

• Mobility of Employees

• Staffing

• Degree of Industry Stability

Abundant Adequate Limited Scarce

Low Average Stretch Exceptionally High

Low Average Above Average Very High

Low ModestSome Hiring

Away by Competitors

Frequent Hiring Away

by Competitors

Light Extremely Lean

Rock Solid Moderate Low

K E

Y

F A

C T

O R

S

40th Percentile

50th Percentile

60th Percentile

75th Percentile

Element 5: Market Positioning Objective

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• Current compensation levels • Affordability

Other Considerations

Element 5: Market Positioning Objective

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• Target at market median, within each GOCC’s affordability and sustainability limits

• Across all GOCCs

• Across all jobs

Element 5: Market Positioning ObjectiveSummary of Agreements with GCG, DBM, CSC

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Element 6:Role of Performance

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• Performance of individuals and GOCC’s to which they belong will be a factor in determining pay increases and variable pay.

• Differentiate among performers and non-performers

Element 6: Role of PerformanceSummary of Agreements with GCG, DBM, CSC

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Contact us

[email protected]

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Appendix

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Executive Interview Resources

l GCG Chairman Cesar L. Villanueval GCG Commissioner Ma. Angela E. Ignaciol GCG Commissioner Rainier Butalidl DOF Secretary Cesar V. Purisima l DBM Director Larry Drapetel CSC Chairman Francisco T. Duque, III

l Review of Privilege Speech on RA 10149 by Senator Franklin M. Drilon

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FGD Sessions with GOCC Representatives

*Support Services joined session of respective parent company

GOVERNMENT FINANCIAL INSTITUTIONS LAND AND WATERCredit Information Corporation Local Water Utilities AdministrationDevelopment Bank of the Philippines Metropolitan Waterworks and Sewerage SystemGovernment Service Insurance SystemHome Development Mutual Fund National Agri-Business CorporationLand Bank of the Philippines National Dairy AuthorityPhilippine Deposit Insurance Corporation National Irrigation AdministrationPhilippine Export-Import Credit Agency National Livelihood Development CorporationPhilippine Health Insurance Corporation National Tobacco AdministrationSmall Business Guarantee and Finance Corporation Philippine Fisheries Development AuthoritySocial Security System Philippine Mining Development Corporation

Sugar Regulatory AdministrationSOCIAL SERVICES AND HOUSING POWER

Cultural Center of the Philippines National Electrification AdministrationDevelopment Academy of the Philippines National Power CorporationNational Housing Authority National Transmission CorporationPhilippine Charity Sweepstakes Philippine National Oil CompanyPITC Pharma, Inc. PNOC Exploration CorporationTechnology and Livelihood Resources Center Power Sector Assets and Liabilities Management Corp

COMMERCIAL, TRADE AND TOURISM TRANSPORTATION, INFRASTRUCTURE, COMMUNICATIONCenter for International Trade Expositions and Missions Bases Conversion and Development AuthorityClark Development Corporation Civil Aviation Authority of the PhilippinesDuty Free Philippines Corporation Clark International Airport CorporationJohn Hay Management Corporation Light Rail Transit AuthorityNational Development Company Manila International Airport AuthorityPhilippine Amusement and Gaming Corporation North Luzon Railways CorporationPhilippine International Trading Corporation People’s Television Network, Inc.Tourism Promotions Board Philippine Ports Authority

Philippine Reclamation Authority

SUPPORT SERVICES*Batangas Land Company, Inc.DBP Data Center, Inc.Land bank Countryside Development Foundation, Inc.LBP Resources and Development CorporationNIA Consult, Inc.PNOC Development and Management Corporation

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Diagnostics Survey with GOCC HR Representatives

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*Annex A, Classification of GOCCs by Sectors from GCG (October 5, 2013)

Distribution of Survey Responses

Sector Total No. of GOCCs*

No. of GOCCs Submitting

Survey Questionnaire

% Survey Submission of

Sector

Commercial, Trade, and Tourism 23 14 61%

Government Financial Institutions (GFIs) 26 24 92%

Land and Water Resources 34 16 47%

Power 8 8 100%Social Services and Housing 11 5 45%

Support Services* 10 8 80%Transportation, Infrastructure, and Communications

24 14 58%

TOTAL 136 89 65%

27%

18%

16%

16%

9%

9%5%

Government FinancialInstitutions (GFIs)

Land and Water Resources

Commercial, Trade, and Tourism

Transportation, Infrastructure,and Communications

Power

Support Services*

Social Services and Housing

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External Benchmarking Comparators

l Other government-owned corporations from web-researchl Australial Canadal Chinal Indonesial Malaysial New Zealandl Singaporel South Africal UAE (Dubai)

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l Philippine private sectors from Towers Watson client databasel General Industryl Hi-Tech / Telecommunicationsl Banking / Financial Services