transition group workshop...putting science into agile workplace experience design invesco 16 july...
TRANSCRIPT
Transition Group
Workshop:
From Agile Working…to
Agile Business
Venue:
Santander, London
29 January 2015
Advanced Workplace Associates www.advanced-workplace.com
Including Workshop flipcharts & photos
Advanced Workplace Associates www.advanced-workplace.com
The Venue, Triton Square
Case Study
Quote of the day:
“Change is something the top asks the
middle to do to the bottom….”
Agenda
10:45 Arrival and coffee
11:00 Welcome and Introductions All
From agile working to agile business….what does it
all mean? Karen
11:45 CASE STUDY: Brother UK Louise Marshall, Infrastructure &
Shared Services Director
13:00 LUNCH
13:30 CASE STUDY: Unilever UK Adam Hoy, Global Workplace
Innovation & Operations Director
14:30 Using the case studies Claire & Karen
15:00 Members questions All
15:15 Updates, feedback and what’s next at the PIN Karen
15:30 Close
Advanced Workplace Associates www.advanced-workplace.com
Advanced Workplace Associates www.advanced-workplace.com
2015 Programme
Month Topic Host
29
January Beyond agile working…..to agile business Santander
19
March
Using emotion as a weapon for driving business
transition
Old Mutual
Wealth
14
May
Putting science into agile workplace experience
design Invesco
16
July
Change minds! Tools and techniques for large scale
shifts to agile behaviour
Herman
Miller
24
September
Managing the agile workforce – new skills and
techniques for managing in the 21st century
organisation
AVIVA
26
November
Never going back….10 ways to maintain forward
momentum in workplace evolution CIMA
Agile Change Framework
Advanced Workplace Associates www.advanced-workplace.com
Prizes for each Business
Vision and Scope
Promotion and Engagement
BA
U
Evid
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Skill
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Inclu
sio
n in P
rop
ert
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str
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Inte
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pro
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sse
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Inte
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ted
Te
am
Bu
sin
ess S
po
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rship
& M
an
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Kit of Parts
Tools Solutions
Sp
ace
IT
Te
leco
ms
FM
MI
Com
ms
Pro
toco
ls
From agile working to agile
business
Video from Andrew Mawson, MD of AWA
available on PIN Members Only Website
AGILITY
Advanced Workplace Associates. www.advanced-workplace.com
AGILITY definitions
AGILE CULTURE
AGILE WORKPLACE
AGILE WORKING
1 Attitudes, skills, practices, processes
and infrastructure that are holistically
designed to enable rapid change
without cost or pain
2 Leadership, attitudes, behaviours,
workplace rituals and skills that are
explicitly supportive of agility in every
aspect of business
3 Working practices that enable
people to work when and where it is
appropriate for them and their units
4 IT, telephony, policies and spaces
designed to enable people to have their
best day at work every day wherever
they are
Advanced Workplace Associates. www.advanced-workplace.com
AGILE CULTURE
10
ASPECTS OF AGILE CULTURE Embedding agility into all aspects of organisational culture – “the way we work here"
People within the business expect and embrace change, having a positive attitude towards it
Agility is reflected in all Corporate / Organisational media / materials that describe its culture. This is “the way we work” and what we do
Leaders and managers embrace agility and flexible working practices
The organisation focuses on providing a great working experience wherever its people are working
Openness, trust, collaborative, non silo’d working is actively encouraged, promoted and pervades management training and coaching
approaches
Business requirements regularly reviewed in terms of people, space, infrastructure requirements to ensure they are appropriate and
competitive
Leaders and managers manage and reward staff and team performance by outcomes and innovation
Leader and manager training reflects performance measurement requirements (management by outcomes) and remote working
management capabilities
Leaders and managers regularly review agile working arrangements with staff members to ensure no issues compromise its success
Staff have access to information that enable them to fully understand the benefits of agility to them, their team and the organisation
Staff receive training and guidance in effective agile and remote working practices
Knowledge sharing is encouraged, rewarded and facilitated
Risks are managed so that they are appropriate to the level of risk in each business unit – not on a blanket basis
When recruiting new staff, agile skills and a positive attitude to change are part of the desired skill set
Copyright Advanced Workplace Associates 2015 www.advanced-workplace.com
Handout example
Case Study: Brother UK
Louise Marshall
Infrastructure &
Shared Services Director
Presentation and Video available on PIN Members Only Website
Case Study: Unilever UK
Adam Hoy
Global Workplace Innovation &
Operations Director
Presentation and Video available on PIN Members Only Website
Case study
take-aways
Members Questions
If you have a topic you’d like to
discuss with members at a future
workshop – please let us know. We
will allocate some time at the
workshop for that discussion.
Updates & Feedback
Research
Maturity Benchmarking
Advanced Workplace Associates www.advanced-workplace.com
2015 Prospectus coming soon!
Advanced Workplace Associates www.advanced-workplace.com
Maturity Benchmarking
0%
Business Sponsorship
61%
Skills
47%
Tools
93%
Solutions
61%
Integrated Team
50%
Integrated Processes
25%Business As Usual
30%
Inclusion in Portfolio
33%
Evidence
38%
Vision and Scope
50%
Promotion and engagement
41%
Prizes and Business Case
Vision and Scope
Question
We have a clearly articulated vision for Agile Working along the specific workstyles in scope recorded in slides,
documents or other media.
The vision and scope has been agreed by HR, IT and other parties that can enable it to be realised.
The vision and scope have been endorsed by the board
The vision and scope have been agreed by each of our operating divisions
We have a clearly articulated vision for the Agile Organisation along with it's scope that is recorded in slides,
documents or other media.
We have an agreed language and terminology for Agile Working which ensures consistency when we talk about it
As part of your membership – we
run a Maturity Benchmarking
exercise to see where you are
against our Transition model
framework.
Next time at the PIN....
We will be examining:
• Emotion….what do we mean?
• Emotional responses – what is the
range, and what is the outcome?
• Can emotion impede or support the
process of change?
• Capturing the imagination of
leaders
• Finding “wins” for everyone
Date: 19th March 2015
Venue – Old Mutual Wealth
Using emotion as a weapon for driving business transition
Advanced Workplace Associates www.advanced-workplace.com