transition to management: the other side of the desk
Post on 13-Sep-2014
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DESCRIPTION
60-minute webinar introducing five leadership guidelines that help new managers stay focused and balanced. Discover your leadership type and how you can be more successful.TRANSCRIPT
Transition to ManagementThe Other Side of the Desk
June 17, 2014
©2014 NetSpeed Learning Solutions
© 2014 NetSpeed Learning Solutions. All rights reserved.
Objectives
• Identify specific leader behaviors linked to the Leadership Guidelines
• Stay balanced and on track in the face of shifting priorities and unpredictable challenges
• Lead with confidence in a virtual world
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Housekeeping
• Close other programs.• Use Chat to send a message to the Presenters.• Interact using Chat, Polling, and Status Icons.• To maximize your screen size, press F11 now.
© 2014 NetSpeed Learning Solutions. All rights reserved.
Send a Chat Message
© 2014 NetSpeed Learning Solutions. All rights reserved.
Send a Chat Message
© 2014 NetSpeed Learning Solutions. All rights reserved.
Status Icons
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Opening Poll
What is driving your organization’s desire to develop your new leaders?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 8
Leadership Assessment
Have you downloaded and completed the Leadership Assessment tool?
http://netspeedlearning.com/leadership/assessment/
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 9
The Gap
75% of organizations cite leadership development as important
23% say they are effective at developing leaders internally
Source: 2010, i4cp
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Leadership Development
“Given the volatility of the last year and the accelerated pace of change in the economy, companies should be treating leadership development as both an urgent survival tactic and a business opportunity.”
Jay Jamrog
SVP/Research
i4cp
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 11
Demographic Shift
• Every single day, more than 10,000 baby boomers reach the age of 65.
• This will be true every day for the next 19 years.
Lada Nikravan
CLO
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 12
Training Your Leaders
© 2014 NetSpeed Learning Solutions. All rights reserved.
NetSpeed Leadership®
1. Face-to-face Classroom Training (24, 3-hour modules)
2. Webinar Training modules (24, 90-minute sessions)
3. Post-class online reinforcement tools4. NetSpeed Administrator™
(to report the impact of training)
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2013 NetSpeed Learning Solutions. All rights reserved. 14
GyroscopeA device that keeps you
aligned as you are pulled in many directions
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The Guidelines:Your Leadership Gyroscope
1. Create an Optimistic Climate 2. Promote Collaborative Relationships3. Encourage Exceptional Performance4. Focus for High Impact5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 16
Leadership Guidelines
1. Create an Optimistic Climate 2. Promote Collaborative Relationships3. Encourage Exceptional Performance4. Focus for High Impact5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 17
A leader’s mood is contagious and sets the tone for the work climate
Create an OptimisticClimate
How does the leader’s mood set the tone for a team?
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Leader Behavior:I frequently find ways to celebrate the progress made by teams and individuals.
Create an OptimisticClimate
What advice would you give a new manager who wanted to celebrate more?
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Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 20
Leadership Guidelines
1. Create an Optimistic Climate 2. Promote Collaborative Relationships3. Encourage Exceptional Performance4. Focus for High Impact5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 21
Promote CollaborativeRelationships
Open-handed give and take is mandatory in an effective, fast paced, organization
What evidence tells you that open-handed give and take is the norm in an organization?
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Promote CollaborativeRelationships
Leader Behavior:I actively encourage honest feedback and input from others.
5 – Frequently4 – Sometimes3 – Occasionally2 – Rarely1 – Almost Never
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 23
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 24
Leadership Guidelines
1. Create an Optimistic Climate 2. Promote Collaborative Relationships3. Encourage Exceptional Performance4. Focus for High Impact5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 25
Encourage ExceptionalPerformance
The competitive landscape requires that we set and consistently achieve stretch goals
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Leader Behavior:I address performance problems quickly and constructively.
Encourage ExceptionalPerformance
What is the impact when the leader fails to address performance problems well?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 27
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 28
Leadership Guidelines
1. Create an Optimistic Climate 2. Promote Collaborative Relationships3. Encourage Exceptional Performance4. Focus for High Impact5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 29
Focus for High Impact
A disciplined approach enables us to stay on course in the face of unpredictable change
Give an example of a “disciplined approach” inside an organization.
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 30
Focus for High Impact
Leader Behavior:I skillfully plan and execute assignments.
5 – Frequently4 – Sometimes3 – Occasionally2 – Rarely1 – Almost Never
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 31
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 32
Leadership Guidelines
1. Create an Optimistic Climate 2. Promote Collaborative Relationships3. Encourage Exceptional Performance4. Focus for High Impact5. Cultivate Trust
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 33
Cultivate Trust
Lack of trust cripples an organization’s ability to perform
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 34
Cultivate Trust
Leader Behavior:I assume people have good intentions.
How does this assumption affect the leader’s behavior?
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Cultivate Trust
What are examples of trust busters at work?What are examples trust builders at work?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 36
Leadership Strength
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 37
Leadership Poll
What kind of leader are you?
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 38
Virtual Leadership
To maximize this leadership strength in a virtual world, my best advice is….
© 2014 NetSpeed Learning Solutions. All rights reserved.
Three Tracks – 24 Modules
Leadership Development – 8 modules
Performance Management – 8 modules
Professional Development – 8 modules
Available for classroom and virtual delivery
© 2014 NetSpeed Learning Solutions. All rights reserved.
Post-Class Reinforcement
Job Aid Cards
Electronic Magazine
NetSpeed On The Job™
NetSpeed Coach®
NetSpeed Administrator
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 41
Insights and Actions
Share one insight or one action you intend to take now.
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Complete the Survey
Receive:• Three seats in the next NetSpeed Leadership
webinar (Delegating Smartly on July 8)• A link to view the slides from this webinar
© 2014 NetSpeed Learning Solutions. All rights reserved.© 2014 NetSpeed Learning Solutions. All rights reserved. 43
Q & A
© 2014 NetSpeed Learning Solutions. All rights reserved. 44