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In this issue RoSPA Influencer of the Year Heathrow Road & Taxiway Works Transport Division expands St Erth Station platform improvements People opinion survey update Fusion 2020 TRANSPORT NEWS ISSUE 01

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Page 1: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

In this issue• RoSPA Influencer of the Year• Heathrow Road & Taxiway Works• Transport Division expands• St Erth Station platform

improvements• People opinion survey update• Fusion 2020

TRANSPORT NEWSISSUE 01

Page 2: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

An Introduction from our MD

Neil Edwards, Transport Division Managing Director

Welcome to the first edition of Transport News, the new name for our bi-annual newsletter. Dyer & Butler is a part of M Group Services, and now along with Antagrade, forms the Transport Division. Transport News is focused on providing updates from across the Division and highlighting the fantastic work delivered to clients along with key people updates.

Along with my fellow Directors, I am proud of the high standards of quality and ethical delivery found in our workforce. Some of our project achievements are featured within this publication and illustrate the range of services we now provide.

The successes that we have had all require effort from our people, irrespective of where they work or what position they hold. We firmly believe that all individuals should enjoy and be satisfied with their work. Over the past months, lots of work has been carried out around the results of our People Opinion Survey (an overview of the results is featured in this edition). We have listened to your feedback and are now looking at ways to implement the changes needed to bring greater staff satisfaction.

This survey has generated the start of a new process and we would like to encourage you all to participate in our next People Opinion Survey. The survey gives you the opportunity to feedback your views about Dyer & Butler and how we interact with you.

We are moving forward with new systems and will be making changes to our ageing HR, payroll and finance systems to help support key business functions. Fusion 2020 is a group-wide project to implement Oracle Cloud. Further information can be seen about Fusion 2020 on page 26 of this newsletter.

In closing this introduction to Transport News, my fellow Directors and I would also like to thank you for your continual efforts to help us achieve the levels of safety that we have become known for.

And for those who have yet to have their annual holiday, we wish you a safe and enjoyable break.

2 Safe by choice … not by chance

Page 3: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Dyer & Butler Director of Safety, Sustainability & Training Wins ROSPA Award

Safety, Sustainability & Training

Steve Broom receives 'Influencer of the Year' Award at 2019 RoSPA Inspiration Awards Dyer & Butler Director of Safety, Sustainability & Training, Steve Broom has been announced as the winner of the 'Influencer of the Year' award at the 2019 RoSPA Inspiration Awards.

The Royal Society for the Prevention of Accidents (RoSPA) Inspiration Awards recognise individuals, teams and projects that are a source of inspiration and pride. The Influencer of the Year category is awarded to an individual whose dynamism, enthusiasm and positivity has helped to influence

others and make the biggest impact in health & safety, either at work or in the community over the past 12 months.

Transport Division Managing Director, Neil Edwards commented: “Steve has a proven track record of bringing high standards of excellence to the health and safety of Dyer & Butler, working with our operational teams to deliver safe solutions to projects."

“He is an advocate for unlocking opportunities for individuals, enabling them to progress within Dyer & Butler, and identifies and encourages individuals throughout the company, motivating them to strive for continuous improvement within SHEQ, and inspiring them to become SHEQ advisors."

“Steve’s dedication to his team, his supportive nature and open-door policy makes him a worthy recipient of this award. He has earned the respect of his immediate team and colleagues and is an asset to us all.”

Steve Broom added: “It’s an honour to receive this award from RoSPA, which sets such high standards for health & safety in our industry. I’m thrilled to be recognised for advocating the importance of health & safety within Dyer & Butler, helping us to achieve important safety milestones such as one million hours worked without sustaining a RIDDOR reportable injury incident within our Aviation and Electrical Divisions, and the development of our Close Call App.”

3Safe by choice … not by chance

Page 4: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Over the last few years, the accident and incident rate in relation to service strikes has shown no sign of improving and we are still striking too many underground services during excavation work.

Any service strike is potentially hazardous and there is always a very real risk of personal injuries in terms of fire, explosion and electric shock. Service strikes are also disruptive and even a relatively minor service strike can be costly in terms of repairs and loss of service.

In a bid to take action and achieve an improvement on our service strike rate, a change in our operating procedures will shortly be introduced.

The changes will see the appointment of a person on site who holds the specific responsibility of issuing and co-ordinating the permits and activities relating to the protection of underground services. It is anticipated that the introduction of the Service Protection Co-ordinator role will provide the right level of focus to excavation activities on site in areas where underground services are present.

These changes include minor changes to the permit to dig to ensure that each stage of the permit can be executed as intended.

While these changes have not yet been approved for implementation within the Aviation Division (as they operate to a higher, client led process), the changes are seen as a

positive step forwards for the rest of the company in taking action against and reducing our service strike incidents.

Further information on the revisions will be published in due course.

'Star of the Month' Award Launched

General Action on Service Strikes

Safety, Sustainability & Training

The long-established safety culture within Dyer & Butler is predominantly 'values-based' and, as you should all know, the key values of Safety, Delivery, People and Integrity are the foundations of the company's business.

While it has long been the case that reward and recognition are given to those who carry out positive safety actions, it has recently been decided that an extra level of

reward is going to be introduced into the business for those people that have gone the extra mile and demonstrated that their actions have promoted at least one of the company values.

This award will be known as the 'Star of the Month' award and those people receiving the award will receive a memento trophy and £50 in high street vouchers.

Dyer & Butler already has a number of nominations for candidates that have done something worthy of this award and will be publishing the details of its first winners soon. Keep an eye out for them in internal communications.

If you would like to be considered for a 'Star of the Month' award, please submit a nomination to your Divisional or Regional Director.

4 Safe by choice … not by chance

Page 5: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Dyer & Butler is committed to managing and maintaining a responsible and sustainable business. As such, we see it as our responsibility to ensure that the communities in which we work, and stakeholders with whom we interface, are enhanced not only by the work that we undertake, but by the opportunities that we can provide as an organisation.

It is well known that our industry is currently facing a massive skills shortage. The lack of new entrants into the sector is now being felt across all projects in relation to the delivery of work throughout the country. The strain that this is putting on organisations in terms of the availability of resources and the skill set of our labour is very real and, as such, Dyer & Butler is committed to addressing this issue at its roots.

As a result, Dyer & Butler has put in place a strategy that promotes the delivery of activities to get children and young adults interested and engaged in careers in our sector with the intention of providing future job opportunities and routes into the industry.

One of these avenues relates to the development of a science, technology, engineering and mathematics (STEM) program within Dyer & Butler. STEM Learning is an external organisation which is the largest provider of education and careers support. STEM Learning undertakes work with schools, colleges and employers and other organisations to provide opportunities to work

with and inspire young people across the UK to get involved in STEM activities and careers.

At the end of 2018, we called for applicants to set up a team of STEM Ambassadors working within Dyer & Butler who could carry out activities to support this program. The response was astounding and over 30 people applied. All of these candidates are now progressing through the check and induction system that is required to become a bona fide STEM Ambassador and we now have a handful of fully trained and authorised Ambassadors who are becoming engaged in STEM activities within their local communities.

The program is still in its early days, but already there have been eight recorded STEM events this year, ranging from school assemblies and talks, to attendance at careers fairs. Our targeted number of activities for 2019 has been set at 50 events and with the continued appointment of more and more STEM Ambassadors, this is a target that we should comfortably exceed.

For more information about joining the Dyer & Butler STEM programme, or if you want to carry out STEM activities in schools or colleges located next to your project, please contact the Safety, Sustainability & Training Director, Steve Broom.

STEM Program

Safety, Sustainability & Training

5Safe by choice … not by chance

Page 6: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Dyer & Butler offers apprenticeships to a small number of individuals each year. We sponsor our apprentices to attend college on a day (or block) release basis and also gain on-site experience to an NVQ (National Vocational Qualification) accepted standard.

These apprenticeships, through an effective mix of real-work experience and formal study, offer individuals passionate about a future in civil engineering, the potential to build a sustainable career with Dyer & Butler.

National Apprenticeship Week

In honour of National Apprenticeship Week (4-8 March), Dyer & Butler hosted breakfast events at our Southampton and Heathrow offices to acknowledge and thank our dedicated apprentices. These events also served as informal discussion platforms, allowing our apprentices the opportunity to share their journeys and the personal achievements gained through the programme.

The events were hosted by Dyer & Butler Safety, Sustainability & Training Director, Steve Broom alongside Training & Development Manager, Andrea Parker.

We would like to congratulate Jacob Scoates for completing his Level 2 NVQ Diplomas in Construction Operations & Civil Engineering Services and to encourage all of our apprentices to keep up their excellent work.

At Dyer & Butler, we are proud of the inclusivity of our apprenticeship programmes; there is no age restriction and successful apprentices have options to obtain further qualifications and professional memberships as they grow and progress. Prospective apprentices are encouraged to contact [email protected] to begin their own journeys as part of our team.

Apprentice Week

Safety, Sustainability & Training

6 Safe by choice … not by chance

Page 7: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

This is one of several projects relating to road surface damage at Heathrow. The project required Dyer & Butler engineers to survey the road surface and its surrounding area to establish the cause of the surface failure.

As a result of our findings, we reconstructed the failed highway subbase and surface layers, replaced the existing damaged covers and reinstated the road markings. As Nene Road interfaces with the A4 and Nettleton Road,

HAL agreed to continue with the resurfacing into part of the A4 to address undulation and levels of the adjacent road.

With passenger numbers of 80.1 million travelling through Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks and maintain the high standards of safety found at the airport.

With an incredibly high demand for aircraft traffic, Heathrow's taxiways also require planned maintenance to avoid works that interfere with aircraft movement.

The ongoing works that Dyer & Butler undertakes for Heathrow Airport Ltd (HAL) are facilitated from two offices; one within the airport’s perimeter and the other

adjacent to the perimeter where some of our plant is maintained.

Several of the roadways projects covered in this issue required liaison with Transport for London (TfL) and the London Borough of Hillingdon Roadways Department regarding traffic management during various works programmes.

Damaged Road Surface, Nene Road

Road & Taxiway Works

Aviation Heathrow

7Safe by choice … not by chance

Page 8: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

There has been a history of damage to the street lighting and kerbs in Warneford Road due, in part, to the positioning of the pedestrian islands. Additionally, the road’s surface has begun to fail due to it being at the end of its service life.

Dyer & Butler’s project, due to commence during July 2019, is to plane out life-expired failing surface and inlay with new asphalt to increase the asset life, and install heavy duty kerbs.

We will also be replacing the traffic loops, installing new signage, repositioning the pedestrian islands and reinstating road markings.

Aviation Heathrow

Dilapidated Roadway, Warneford Road

Working with AECOM and HAL Engineering, a refined design of the four chamfered parapets of Terminal 2’s Multi-storey Car Park 2 was produced to improve the passenger experience and upgrade safety and maintenance requirements.

Dyer & Butler’s six-week works programme is scheduled for completion during September 2019. The work will be undertaken mainly at night, during the airport's quiet time, and involve the fabrication and installation of bespoke cappings. It will also include the erection of temporary netting to protect the general public and our work environment.

Multi-storey Car Park 2 Parapet Extension, Terminal 2

8 Safe by choice … not by chance

Page 9: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Over time, the asphalt surface of 60-Outer taxiway has begun to show failure and, in places, noticeable rutting. Due to the importance of the taxiway, Dyer & Butler undertook a full ground investigation survey to determine the cause of the failure.

With the survey completed, our local team engaged with NATS, Airside Operations and HAL Engineering to establish the most cost-effective solution to provide long-term value with minimal disruption.

The rectification work requires excavation to an estimated depth of 500mm to remove the failed subbase. The chosen surface replacement solution was pavement quality (PQ) concrete, due to its longer life expectancy over faster curing options. The project will start in September 2019 and will involve closing the taxiway for a period of 10 weeks to effect the best possible solution.

One of the large chambers that houses the fuel pipes and associated valves at Terminal 5 was showing signs of damage to the multi-lid cover and surrounding pavement.

To establish the cause, Dyer & Butler undertook a confined space survey to determine the best solution to address the problem.

The decision was to remove the failed lids and break out the frame and concrete surround and re-construct using PQ concrete, install a new frame, beams and lids.

Works are planned to be undertaken at night and, during the entire process, we will have pipe protection in place, along with crash decks within the fuel valve

chamber. Due to the presence of fuel, we are liaising with HHOpCo, the Fire Service and Airfield Operations to agree site working parameters and restrictions.

60-Outer Taxiway Substructure Renewal

Stand 594, Terminal 5

Aviation Heathrow

9Safe by choice … not by chance

Page 10: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Aviation Heathrow

Safe and accessible parking is essential for flight staff and crews. To assist with this essential requirement, HAL has leased a parking area to British Airways (BA), situated northwest of the HAL campus, for BA staff parking. Apart from making the car park safe and comfortable to use, HAL required upwards of 10 years' life expectancy. Ultimately, this area will be redeveloped as part of the planned taxiway for the future North-Western Runway.

Following a Principal Inspection Report that had identified some issues with the surface on level six (top floor) and the need for some structural concrete repairs, Dyer & Butler was commissioned to undertake the necessary repairs. This involved removal of the existing surface on level six, carrying out concrete repairs on the deck, replacing the single expansion joint running transversely across the top deck, unblocking the drainage gullies

and applying a fully elastomeric, lightweight waterproofing system.

Although the car park was in use throughout the project, we closed off general access to the whole of level six.

Electrification of Heathrow Airport's ground support equipment (GSE) is part of HAL’s sustainable growth programme and is already being used at some of the airport’s aircraft stands. As the process of switching from diesel to electric aircraft tugs continues, Dyer & Butler has been assisting with the electrical infrastructure requirements at Terminal 2.

Working as one team, Dyer & Butler and Dyer & Butler Electrical undertook the works, which required the installation of new cabling running from two of the terminal’s substations. The team installed and tested the new GSE charging points at Terminal 2’s 220 and 221 stands.

The new charging points will be used to charge HAL’s Mototok electric, remote-controlled aircraft tugs.

British Airways Crew Car Park

GSE Vehicle Charging Points, Terminal 2

10 Safe by choice … not by chance

Page 11: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

As a result of the deterioration of the South Terminal upper forecourt surface, Dyer & Butler was appointed by Gatwick Airport Ltd (GAL) as the Principal Contractor on a design and build project. The project required the renewal of sections of the waterproof system, expansion joints and placement of a grouted surface system (Densiphalt®) to resist vehicle rutting from the bus fleet. Additionally, we completed repairs to the suspended surface water drainage system and structural concrete repairs.

The forecourt is one of the key bus and coach facilities for passenger drop off and collection, and has a large, exposed upper deck area for coach and bus parking. The weight of these vehicles, particularly in the summer, had been damaging the asphalt and causing rutting and damage to the waterproofing.

The forecourt required replacements for nine expansion joints, repairs to areas of the concrete deck, removal of the asphalt surface, subsequent waterproofing, the relaying of

a new Densiphalt® surface and repairs to the soffit.

Due to time restraints, deadlines and the requirements of various stakeholders, the Dyer & Butler team worked various shifts including, at times, round the clock, to hand the asset back to GAL on programme and within budget.

On handover, GAL complimented, thanked and highlighted the efforts of the entire team.

Following earlier successful fuel hydrant and fuel pot projects with GASHCo, Dyer & Butler was appointed as Principal Contractor to assist with the capping of an existing fuel pot and the installation of a new hydrant at Pier 6, stand 103.

The reinstatement is needed as part of the work to make the stand fully operational to support the extension of Pier 6. The area designated as stand 103 is currently used for storage and charging aircraft tugs, which is now moving to another part of the airport.

The work required Dyer & Butler to undertake deep excavation to expose the live fuel main and break out the existing sand and cement surround by hand.

Due to the high water table and the depth of the excavation, extensive temporary works and de-watering was required throughout the works. Once all the pipework was exposed and excavations completed, GASHCo undertook a pipework inspection and connected the new hydrant while Dyer & Butler provided ongoing support. These works required the entire Pier 6 fuel

system to be shut down, resulting in the relocation of a Airbus A380 aircraft to remote stands. This was pre-planned with a six hour working window. We also undertook the pavement quality (PQ) concrete repairs as required.

South Terminal Upper Forecourt

New Fuel Hydrant, Pier 6

Aviation Gatwick

11Safe by choice … not by chance

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Rail

In June 2019, M Group Services announced the acquisition of Antagrade Electrical.

Antagrade Electrical is one of the UK’s leading providers of specialist railway electrification infrastructure services including the design, installation, testing and commissioning of Substations and track paralleling huts (TPH), full electrical design services and the design and installation of electric track equipment (ETE).

Projects successfully delivered by Antagrade Electrical include the enhancement, replacement and maintenance of the traction power infrastructures of Network Rail and a number of private rail systems in the UK including Docklands Light Railway, Manchester Metrolink, Mersey Rail and the Tyne and Wear Metro.

M Group Services Chief Executive, Jim Arnold commented: “With the ongoing upgrade to existing railway infrastructure and the continuing expansion of private light rail systems in the UK, Antagrade Electrical is uniquely placed to provide its specialist services in a niche area of the UK rail market.

The Company has developed long-standing relationships with Network Rail and other key UK rail network operators and has a first-class reputation in its field, established through its extensive work on a number of high-profile rail networks over many years.

The service offering and specialist expertise of Antagrade Electrical will broaden and complement the capability of the M Group Services Transport Division.”

M Group Services expands Transport Division following acquisition of Antagrade Electrical

Antagrade Electrical Limited:

Company Overview

Founded: 1983

Managing Director: Ian Drover

Operations Director: Matt Strong

Revenue: c.£4m

Acquired: June 2019

Number of employees: 20

Markets: Transport and Rail

Key clients: Network Rail, Docklands Light Railway, Metrolink, Nexus

12 Safe by choice … not by chance

Page 13: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

As reported in our last newsletter, during 2018, Dyer & Butler's Rail team was awarded a design and build contract for platform and track upgrades at St Erth Station, Cornwall, by Great Western Railway (GWR). The contract forms part of a wider project which commenced in 2017 to transform St Erth Station into a Park & Ride hub for St Ives. The Grade II listed station serves trains running on the main line (Penzance to Paddington) and branch line (St Erth to St Ives). A key requirement of the project was to increase platform capacity for the St Ives branch line.

Due to its English Heritage listing, along with GWR’s desire for a sympathetic build, Dyer & Butler sourced many of the construction materials, including the stone required for the project, which was procured locally. During the project, representatives from English Heritage visited the site to confirm that our works were in accordance with the listing’s requirements.

The project included platform widening (over a length of 110m), track realignment, concourses, and pavements within the station.

Dyer & Butler also undertook drainage improvements, lighting installation and the adaption of existing signalling to reflect the new track layout.

To ensure the works met with GWR’s programme completion date of 1 June, Dyer & Butler's specialist rail teams took possession of the line during a 25-day blockade and worked split shifts over 24-hour periods. Throughout the blockade, site engineers worked carefully to avoid excess noise disruption (particularly at night) to local residents, many of whom were living only 30m to 40m from the work area.

St Erth Station, Cornwall

Rail

afterbefore

13Safe by choice … not by chance

Page 14: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Since the spring of 2019, work has been progressing at Cheltenham Spa Station on a refurbishment and enlargement programme, with Dyer & Butler securing the contract for the expansion of the station’s car park.

The project, once complete, will increase capacity from 190 to approximately 300 spaces. Dyer &

Butler’s work includes excavation, groundworks, surfacing, lighting, the installation of new cycle racks and hard landscaping of the forecourt area.

The car park expansion is planned to take place over a 22-week period, ending in the autumn of 2019. As with other projects of this kind, Dyer & Butler is helping with

the site’s environmental issues which, in this instance, includes the removal of Japanese knotweed and the relocation of slow worms that inhabit parts of the site.

The remodelling of the forecourt area, along with the new blocked paving area, will provide a dedicated pedestrian and interchange space to help create a safe pedestrian space.

Cheltenham Spa Station

Rail

14 Safe by choice … not by chance

Page 15: TRANSPORT NEWS News Issue 01.pdf · Heathrow on an annual basis, many of whom visit by car, Heathrow airport’s road surfaces require constant maintenance to prevent unplanned roadworks

Rail

To assist Network Rail with achieving some of its minor works objectives relating to Control Period 5 (CP5), Dyer & Butler was awarded various CAPEX works contracts covering a wide range of projects in Kent and Sussex.

The projects required Dyer & Butler to survey or undertake minor works at 1,680 locations or buildings, commencing December 2018. Dyer & Butler successfully completed all of the work within programme and to budget.

The range of work included the installation of GRP end of platform safety barriers at over 26 stations and safety improvements at 46 locations to enhance access to substations, signals and other trackside structures. It also included the removal and replacement of life expired and damaged concrete steps and handrails, and the creation of new safe access paths.

Much of the work Dyer & Butler has undertaken centred around conditional surveys and the subsequent minor works required by Network Rail to comply with its safety maintenance requirements. This relates to surveys and minor works at 205 locations, covering 504 trackside substations and buildings. The surveys were performed to establish and detail the risk of water ingress that

could damage essential electrical installations in the buildings, along with other safety elements.

This subsequently resulted in installing 400 new GRP ladders to allow for future roof inspections. Additionally, condition surveys were carried out at 71 signal boxes.

Dyer & Butler completed minor works at four Network Rail stations to improve safety at platform edges. This required the adjustment and re-alignment of the platform copers.

Another of Network Rail’s projects related to the refurbishment of 18 timber station entrance canopies, including those at West Norwood, Sittingbourne, Buxted and stations on the London to Brighton mainline. Work was also undertaken at 26 station car parks, where there were requirements to remove end of life asphalt and resurface with new asphalt and car park lining.

The concluding part of the works was to identify and allocate a unique reference to 1,034 buildings. This required site visits and the fixing of an identity label to assist with planned safety improvement works enabling Network Rail and its contractors to easily identify individual trackside buildings.

A close working relationship developed during the works period which resulted in our project managers communicating with the Network Rail team via the social media platform WhatsApp to comment, advise on progress and report on jobs during the project.

On completion of the works, the team who had been undertaking the works received multiple compliments from the Network Rail team who were overseeing the projects.

"All the best, and hope to work with you again someday in the future." Festus Oba, Project Manager - CP5 CAPEX (Sussex & Kent)

"These guys were just amazing in the works they did, and grew from strength to strength. They didn't have any site visits with myself or the signal sighting engineer. By far the best contractors on the platform end gate project."

Norrie Culley, Route Risk Manager, Safety & Environment

continues on page 16 >

Network Rail Year End CP5 CAPEX Projects

15Safe by choice … not by chance

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Rail

The project at Woking Depot was to install new driver walkways and double-sided access platforms (hop-ups) to provide safe access for drivers when entering trains.

Apart from compliance to Network Rail’s CP5 Period, Dyer & Butler was also asked to work on an accelerated works programme to allow South Western Railway to stable the stock required to meet its summer timetable.

The works required Dyer & Butler to lay 750m of walkways, driver access platforms with handrails, low voltage LED lighting and walkway edge protection to help prevent drivers from coming into contact with moving trains.

To meet with the accelerated programme, Dyer & Butler mobilised additional resources to increase the number of site engineers normally associated with

a project of this kind. This allowed for early completion of the works which needed to be inspected two weeks before the South Western Railway critical date to move stock. The inspection was undertaken by The National Union of Rail, Maritime and Transport Workers (RMT) to confirm safety standards.

Driver Walkways, Woking Depot

In addition to other works falling within Network Rail’s CP5 Period as detailed on page 15 of this newsletter, Dyer & Butler was also awarded a further three projects in Surrey and Sussex.

Denehurst FootpathAcross many parts of the UK, Network Rail maintains land adjacent to operational and non-operational track. Denehurst is an example, and Dyer & Butler was commissioned to install a new 400m x 2m wide footpath that runs nearby the rail line and underneath an existing rail road bridge.

Although there were temporary pedestrian diversions in place during the works, some of which passed over council land, Dyer & Butler was able to ensure access for the local Scout group to its Scout hut throughout the works.

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Dyer & Butler undertook full refurbishment works, including a new deck for a steel pedestrian bridge that crosses over a stretch of non-operational track.

During the works, Dyer & Butler erected a temporary walkway over the rail track to retain access for pupils moving to and from the nearby Oasis Academy Shirley Park School.

As with similar projects that involve the community, Dyer & Butler undertook a letter drop prior to the works which brought engagement with local residents.

During meetings with the residents, the team offered to clear some of the overgrown vegetation to tidy up the area and make the bridge and pathways safer for users. The team also agreed to remove unsightly litter that had been dropped by fly tippers.

Pedestrian Bridge, Woodside, Croydon

Rail

Earlier this year, Dyer & Butler was awarded a contract by Neath Port Talbot County Borough Council to undertake essential bridge repairs to the road over rail bridge in Neath. The busy dual carriageway bridge is the main access route into Neath town centre, and runs between the town centre and Neath Abbey.

The work is being undertaken in two phases and relates to the underside of the bridge and structural concrete repairs to the abutments, structural steelwork repairs to the main beams and

replacement of bridge bearings. On completion of these works, Dyer & Butler engineers will apply a protective coating to the steelwork.

Road Over Rail Bridge, Neath, Wales

Pedestrian Bridge, Plumpton, Lewes, SussexDuring an abnormal nine-day closure from 9 to 17 February, Dyer & Butler undertook works to refurbish a pedestrian bridge at Plumpton, Lewes. The refurbishment included steel strengthening and installation of a new GRP deck.

As part of the project, Dyer & Butler undertook the communication

required to take possession of a bordering compound for plant and equipment storage, which was subsequently shared with another Network Rail contractor. The team also negotiated with the management of Plumpton race course to obtain access to the bridge adjacent to the race course, and therefore required access approval over the grounds.

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Highways

Following a successful tender submission, Dyer & Butler was awarded a contract by Wiltshire Council to widen the road and remodel the A350 Farmers Roundabout junction at Melksham. The A350 is the primary route that runs from the M4 motorway in Wiltshire to Poole in Dorset. During peak traffic periods, drivers using the Farmers roundabout had been experiencing significant periods of queuing and delays.

The existing roundabout island will be reduced in size to accommodate a new gyratory system and traffic lights will be installed to improve safety and increase capacity. Widening will cover 1.2km of roadway and include drainage improvements, kerbs, splitter island

enhancements, footways, street lighting, signage improvements, extensive carriageway resurfacing operations and road markings. Dyer & Butler is also providing full traffic management throughout the project.

The works are scheduled for completion this October and, at present, are ahead of programme. In part, this is due to a change in shift activity from day to night work due to the high volumes of daytime traffic. Another reason is that Dyer & Butler has changed the kerb removal process from a traditional procedure to that of using a cold concrete cutting and slot making machine. This has sped up the process (achieving 959m of kerb removal during one shift) and

avoided breaking up the concrete road base with the associated risks of damaging the subbase.

Throughout the project, our Project Managers and Communications Officer have maintained close contact with Wiltshire Council and the local residents, attending 'Meet the Contractor' events and issuing monthly newsletters detailing progress.

As part of our commitment to working with the local community, Dyer & Butler invited a local school to create designs for a road safety sign. The winners of the three best designs each received a book token, and will be able to see their winning designs on display around the roadworks.

Traffic Gyratory and Road Widening in Wiltshire

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Highways

As part of TfL’s supported Go Cycle Programme, Dyer & Butler was appointed as Principal Contractor to supply and install a new cycle/pedestrian bridge at Kingston’s rail station by The Royal Borough of Kingston upon Thames.

The objective formed part of a project to create new walking and cycling routes across Kingston and, in particular, widen the bridge across Wood Street and Kingsgate Road. Now installed, the 4m wide bridge provides a safe route for both pedestrians and cyclists, segregated from adjacent traffic, and improves access to the Thames cycle path.

The project required Dyer & Butler to demolish the existing bridge abutments, following the bridge removal in 2018. With this undertaken, Dyer & Butler commenced work on excavating the ground adjacent to the fully operational main railway line, and busy main road, in preparation for the construction of the new bridge’s foundations.

Dyer & Butler’s programme of works lasted just under six months and included the commissioning and construction management of the new 32m long by 3m high and 4m wide steel bridge.

During a weekend possession of the adjacent railway line on 23-24 March 2019, the bridge arrived via road, along with its abnormal load and police escort. The fully constructed 40 tonne bridge was lifted and carefully positioned on the new bridge abutments during one crane lift.

Throughout the entire project, major road works were underway in Kingston which required close communication with The Royal Borough of Kingston upon Thames and the contractor responsible for the works.

Kingston Station Cycle & Pedestrian Bridge

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Exmouth, one of Devon’s highly popular resort towns, is in the process of a major redevelopment of Queen’s Drive coastal road that runs between the Esplanade and the Queen’s Drive and Fox Hill roundabout. The redevelopment includes the realignment of the road and the construction of a new car park.

The car park is adjacent to the existing car park for the Madeira Bowling Club, the largest bowls club in Devon, and the Exmouth Cricket Club. Dyer & Butler opened the car park to the public in time for the late May bank holiday and it now serves visitors to Exmouth’s new water sports centre.Additionally, it also provides safe pedestrian access to the beach for those arriving by car, without the need to cross the road.

The contract, won in an open tendering process, was awarded to Dyer & Butler by East Devon District Council in 2018.

During the car park excavation, prior to laying the base layers, our site team found what was thought to be unexploded ordnance and hazardous tar-based material.

Dyer & Butler has strict safety procedures in place to protect its people and those in close proximity to their work and, in the case of ordnance, the police are immediately called. On first inspection, the team was told that the find was likely to be land mines from the Second World War. With the investigation underway, the specialist ordnance company organised by the police discovered that the mines were actually up-turned Victorian golf holes!

The issues relating to the hazardous tar-based material related to the ground and beachfront being reclaimed at a time when records were not always kept. The team carefully took samples of the material for identification prior to excavation and then moved it to one part of the site and built sand bunds to prevent contaminated rain water runoff.

The site also had ecological importance as the grasses found in the sand only exist in this part of Devon. Working with ecologists, the team removed the endangered grasses and replanted it along a less used part of Exmouth’s sandy ground by the beach.

Queens Drive Exmouth Road Realignment and Car Park Development

Highways

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Highways

Situated on the outskirts of Plymouth, Sherford is a new town currently under construction. Once completed, it will have approximately 5,500 dwellings, with over 1,000 of the properties classified as 'low cost' to support the needs of the local population.

As part of the development, Devon County Council awarded Dyer & Butler the contract for construction of the main road connecting Sherford to the Deep Lane junction on the A38 near Plympton. The road, when completed in 2020, will be 1.6km long and 7m wide. This

contract follows an earlier project, also delivered by Dyer & Butler, for the enabling works required for the new road.

Operating from our Exeter office, Dyer & Butler is undertaking the works which will include excavation, base layer construction and compaction, surface preparation and laying. The work also includes the installation of drainage nets to provide free movement of water away from the road surface.

During the project, Dyer & Butler will work alongside Devon County Council’s approved archaeologists, who will use ground-penetrating radar to establish if any prehistoric human dwellings, artefacts or fossil remains are present on the site.

New Link Road, Sherford, Devon

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Introduced in September 2015, Euro 6 is the sixth iteration of the European Union directive to reduce harmful pollutants from both petrol and diesel vehicle exhausts.

As a significant fleet operator of cars, vans and trucks, Dyer & Butler has undertaken a replacement programme to update its fleet so

it complies with this important environmental standard. As with most fleet operators, the programme began with the car fleet, mainly due to the car replacement policy, which is shorter than that for commercial vehicles.

With this part of the programme virtually complete, Dyer & Butler is

now moving on to its commercial fleet, with plans to replace upwards of 200 vehicles. As part of the programme, Dyer & Butler will also be installing speed limiters and reversing alarms, which are currently only on some of the larger vehicles in the fleet.

Dyer & Butler on the Road to Full Euro 6 Compliance

Plant&Fleet

Other Sectors

Dyer & Butler was commissioned by property developers, Berkeley Group, to install deep drainage and surface water outfall chambers to the dock wall at Marsh Wall in Canary Wharf. This will serve a new waterfront residential development planned for completion in 2022 and includes three towers, including one of London’s tallest residential towers at 68 storeys.

The project required the construction of a chamber, recessed into the existing dock wall to hold surface water prior to discharge. This required Dyer & Butler to create a sheet-piled cofferdam within the water to provide a safe and dry working environment. This facilitated the

demolition of the existing wall down to 5m below ground level. This was then succeeded by the installation of new pipework, a new reinforced concrete wall, placement of backfill aggregate to ground level and reinstatement of finishes and street furniture. Dyer & Butler was also required to install fenders along the face of the wall to prevent contact with vessels. These were installed using an underwater dive team.

Due to the high levels of ground water and seepage of dock water through the existing degraded wall, high performance pumps were required to run around the clock and throughout the works, to ensure that the cofferdam remained dry and the differential

pressure between either side of the sheets was maintained at design levels. Now completed, the system is always charged with surface water, collected throughout the development, and acts to keep the water at level equilibrium across the site and dock.

Concurrently, Dyer & Butler undertook the works to provide an approximately 6m deep foul water drainage system including ground shoring systems, pipework installation, manhole chamber construction, testing and commissioning.

New Dock Wall at South Quay Plaza, Canary Wharf

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Other Sectors

The Port of Tilbury is the principal port for London and one of Britain's three major container ports. The port handles a wide range of goods and is the main UK port for importing paper, along with bulk cargo, timber, cars and container traffic.

In advance of a multi-million pound expansion commencing in 2019 for Tilbury 2, the port needed to relocate one of its main clients to a new site within the port to allow for the construction of a new access road. In October 2018, Dyer & Butler was awarded the contract for the removal of an existing railhead and to undertake the design, civils and infrastructure works required for the move. This had to be completed by 1 May 2019. The works were to be undertaken on a 10ha under-used site within the port.

Due to the tight works programme, the Dyer & Butler site team undertook various elements of the project concurrently to ensure all critical dates were achieved on time. One of the first tasks was to take up 250lm of existing rail track embedded in the situated concrete slab, along with earthworks which included cutting, filling and re-profiling the 10ha area.

To meet with the critical programme dates and to save costs, the decision was made to use Roller Compacted Concrete (RCC). The advantage of RCC is that it reduces many of the common problems traditionally associated with pavements, roads, slabs and hardstanding. Additionally, and essentially for this project, it was laid at 500mm deep to withstand the heavy concentrated loads typical of container transport.

The total volume of 10,000m3/ 20,000m2 of concrete was laid and rolled in 29 days, requiring the erection of an onsite batching plant. Using a track alignment and adjustment system, Dyer & Butler then constructed and laid the 250lm of rail track to meet the port's new requirements.

As part of the project's groundwork elements, Dyer & Butler's site engineers also undertook the requirements for buried, raw and surface water drainage. Additionally, underground track crossing (UTX) was developed to provide new incoming services and an outgoing pumped rising main.

The contract also required Dyer & Butler to lay 6,300m2 of asphalt surfacing, and a new site entrance island with port entry gates and high security fencing.

Throughout the entire project, which was delivered to the programme requirements, Dyer & Butler worked dockside in a live port and within the container terminal itself without any safety incidents.

Port of Tilbury Client Storage Area

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As part of a wider scheme to improve the rail and bus gateways to Chelmsford, Dyer & Butler was awarded the JCT contract by Chelmsford City Council to undertake station accessibility improvements at Chelmsford Station’s Mill Yard.

The yard, adjacent to the station, was previously a goods yard constructed above a narrow pedestrian tunnel. The project follows previous work commissioned in 2017 by Chelmsford City Council for access improvements at Chelmsford’s Station Square.

The design and build project for Mill Yard required Dyer & Butler, working as Principal Contractor, to excavate the original backfill over the pedestrian tunnel and then demolish the narrow existing tunnel. The team also had to undertake the required groundworks to allow for the new construction part of the project. This included sheet and secant piling, and the erection of new retaining walls to allow for the construction of a new vehicle bridge, car park pedestrian staircase, walkways and cycle path.

During the entire project, Chelmsford Station remained fully operational. This required close liaison with the station management, Chelmsford City Council and local taxi operators to ensure inconvenience to the public was kept to a minimum.

During the excavation works, the team discovered an area of Japanese knotweed that had been present for some time. This required full excavation of the ground and careful removal of the weed. A weed-proof membrane was then inserted in the ground and the excavated area was backfilled with non-contaminated earth.

With the groundworks and construction complete, Dyer & Butler undertook landscaping and planting work, which also included the introduction of new bird nesting boxes in non-public areas of the site.

before

Other Sectors

Improvements to Chelmsford’s Station Facilities Mill Yard

after

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Company News

The People Opinion Survey was conducted at the end of last year across all business areas of Dyer & Butler.

The overall response rate for the survey was 48%, which was below expectation, and also somewhat below the industry standard. However, while the overall figure is comparatively low, it did give us enough data to extract some useful results.

On a positive note, the overall employee engagement score for the business was 79% which was 2% above the external average. Employee engagement is about creating the right conditions for people to give their best in their role, to be committed to the organisation's goals and values and motivated to contribute to organisational success. The main components of people engagement are job purpose, reward, autonomy, enablement and leadership.

The top three engagement scores were:

• Health & safety is being taken seriously at Dyer & Butler

• Dyer & Butler is focused on the needs of the customer/client

• The company is always committed to doing high quality work

The bottom three engagement scores were:

• Getting regular performance feedback and timely communication

• Rewards linked to performance and contribution

• The belief that actions would be taken as a result of this survey

Over the last few months we have been working hard on how best to address the bottom three results, and will continue to do so leading up to the next survey in autumn 2019. We have put in place training for line managers, to enable greater two way input into performance feedback and how we consequently appraise employees. This will help to ensure that all employees are aware of their targets and how they are performing, and how they contribute to the success of the business.

This year we have put processes into place to ensure better understanding of the survey and its purpose, and to encourage and drive forward greater engagement as part of our overall people strategy. We will aim to share the results from the next survey in early 2020.

Dyer & Butler People Opinion Survey Update

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Fusion 2020 is a group-wide project to implement Oracle Cloud, a fully integrated Enterprise Resource Planning (ERP) system that will replace several of our ageing HR, payroll and finance systems. The investment will improve the way we do business now and support the future growth of M Group Services and its businesses, including Dyer & Butler.

M Group Services Chief Financial Officer, Martin Beesley, executive sponsor of Fusion 2020, comments:

"Oracle Cloud will provide a single platform for the Group as it continues to grow together with standard, streamlined business processes. This shouldn’t be seen as an IT, finance or HR project. This is a business-wide project and the investment we are making is considerable. It’s the single biggest capex project to have ever been undertaken across the Group."

The system will enable faster, more accurate and more effective processing and reporting across the Group. It will also reduce the administrative burden for finance and HR teams, freeing up their time to advise and support colleagues in other ways.

Martin comments: “The development of a group-wide, fully integrated Oracle Cloud system will enable the retirement of existing systems used by finance and HR teams across a number of M Group Services’ businesses.”

As Martin explains, the benefits won’t just be organisational. “On an individual level, our people will be able to access and update their personal information in real-time. They will have online access to book holidays, manage absences and view payslips. For new hires, the system will provide an improved on-boarding process for HR and payroll.”

System Integration from Design to Transition

A series of design workshops have now been completed as part of the Fusion 2020 project. Over 30 sessions were organised, with representatives from all areas of the Group invited to attend. The aim was to ensure strong understanding of the system and its benefits and to gain widespread input on the system’s design and build.

M Group Services Business Systems Director, Graeme Cross comments: “We have gone through due diligence and in Oracle we have selected a best in class system. All the foundation elements are in now place. The success of Fusion 2020 will rely heavily on engagement from across the Group and the Fusion 2020 project team is working hard to ensure that all areas of the Group are fully aware of the many new benefits that the Oracle Cloud system will bring."

continues on page 27 >

Fusion

Group News

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The Benefits

M Group Services

• A modern and agile environment to enable strategic growth

• Enhanced reporting and planning capabilities

• Better management of information and accuracy of data across M Group Services

• Improved visibility of Group expenditure

• Enabling of streamlined, standard business processes that help save time and money

Operating Businesses

• Time saving for managers

• Simplified, standard processes reducing manual effort allowing people to focus on value added activities

• Single ‘version of the truth’, all staff records in one place

• Better control of starters and leavers. Improved analytics and reporting tools

• Better financial control

Individuals

• Reduced administrative burden - lessening spreadsheet usage and manual data entry/re-entry

• Online access to book holidays, manage absences and view payslips

• Reduced manual effort and duplication of data entry, less paper and printing

• The same look-and-feel across the whole system, simplifying training and use of the system

• More intuitive business systems to work with

• Efficient on-boarding with a good first impression of M Group Services

What is ERP?

Enterprise Resource Planning (ERP) is the management of all the information and resources involved in a company's operations by means of an integrated computer system.

“Fusion 2020 is about enabling new efficient ways of working. It should be seen as a people solution rather than a technical solution. We need everyone to be ready, willing and able to implement the new business practices and processes we will collectively adopt. We wish to ensure that all businesses and functions have a voice in the development and implementation of the system. The workshops are vitally important and the input we receive will be instrumental in defining and shaping

the system, its capabilities and functionality.”

Change Manager, John Pickering adds: “The Fusion 2020 project will need expert input from right across the Group. Let me use the analogy of building a house; we need to get the blueprint absolutely right before we can begin to build it. We’ll do this in the Design Workshops and then, once it is built, we’ll need to ‘snag it’ in the subsequent Conference Room Pilot workshops to ensure it fulfils all

of our individual, departmental and organisational needs.”

Martin adds: “Fusion 2020 is one of the biggest projects M Group Services has undertaken so we need to get it absolutely right. To pick up on John’s analogy, this is our house and we are going to have to live in it long after all the external experts working with us have moved on.”

Group News

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Dyer & Butler Ltd Antagrade Electrical Ltd Mead HouseStation Road, NurslingSouthampton, HampshireSO16 0AH

6 Verity Court MiddlewichCheshire CW10 0GW

Tel: 02380 [email protected]

Tel: 01606 833299 [email protected]

This publication is for general informational purposes only as an indication of the services provided. © 2019 Dyer & Butler Ltd. Dyer & Butler Transport News Issue 1.