trapped by success: how hitting your numbers can lead to failure
DESCRIPTION
Scott Pitasky's presentation from the ERE Expo 2009 Spring.TRANSCRIPT
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ERE Conference March 2009
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Let’s listen to some music!
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My most controversial, surprising, “crazy” statement as Microsoft’s head of staffing … • June 2007
• Global All Hands Meeting
• 500+ recruiters around the world
“I don’t care how many people you hire!!”
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What That Means
• Filling the req is only one aspect of the role
• Difference between hiring a great person and making a great hire
• Success can be defined in a number of different ways
• You may be working in a way that sets the wrong expectations … “succeeding yourself into trouble”
• We need to think differently about recruiting …
• Checkers or Chess
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Playing Chess
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1. Know where you want to go
• Define the future or get what you get
• Know the market
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Know The Market
Workforce planning has two sides
Don’t take their word for it … research has stakeholder bias, validate the funnel
Think about “talent share”
Project movement in pools CS grads down 40%
Assess impact on talent acquisition and your overall business Boston Development Center
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2. QOH vs QOHing
• QOH is important to know • We measure based on 2 years of performance,
potential and attrition • High/Middle/Low quality hire
• Index of High to Low
• Tells a lot about quality of person and source
• Are you hiring for the right job?
• Right Person + Right Job = QOHing
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3. Be NICE
• Success is a function of what you measure
• It is NOT all about the numbers … then what? • Numbers - hires, diverse hires, senior hires
• Impact on the biz – consulting, hiring mgr and candidate satisfaction
• Collaboration – sharing candidates, working w/ generalists
• Excellence in operations
• Takes some time to go from Nice to NICE
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4. Tell your story
• Employment brand is not the same thing as corporate brand
• Do you have one … did you create it or is it being created for you?
• Think about segmentation
• Genuine and aspirational … show the real you
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Are you succeeding yourself into trouble?
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