travel daily 28 may 12archive.traveldaily.com.au/tdarchive/2012/may12/td280512.pdfyou from centara...
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Wotif holiday rentals WOTIF.COM says overwhelmingdemand is behind its entry intothe holiday rentals arena. On Fri, the online agent revealedit had launched a new stand-alonesection on its main website, givingrental properties a “large scale”platform to create awareness. GM of Wotif.com Brand, MeganMagill said the micro-site givesholiday home owners access toover 5 million monthly Wotifvisits plus a faster reservationprocess, as accom is instantly soldand confirmed when booked. “Our instant booking systemmeans owners and managers nolonger have to deal with time-consuming enquiries that don’talways guarantee a booking.” Wotif is taking registrations [email protected].
Evergreen CAN/USA EVERGREEN Tours is remindingthe trade of the release of its newCanada 2013 brochure, featuredon TD’s cover wrap today - see pg1.
EY wetlease of VA 777 ETIHAD Airways has confirmedit will wet lease one of VirginAustralia’s Boeing 777-300ERs foroperation between Abu Dhabi -Kuala Lumpur, effective yesterday. Etihad chief strategy & planningofficer Kevin Knight said the moveexpands on its 21-month youngalready “successful” strategicalliance with Virgin Australia. The VA 777 will operate once-a-week on Etihad’s return KL flightsEY411 and EY418, sold as a two-class Business & Economy cabin. The wet lease was first revealedhere last month (TD 26 Apr).
Select Travel Group strong
A dream of an issue! Travel Daily today has ninepages of news & photos, a frontcover page for Evergreen Toursplus full pages from: (click)
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THE Orient Express TravelGroup’s (OETG) Select Travel Groupagency brand, has recordeddouble digit revenue as well aspassenger, product and airlineand destination growth over thelast 12 months. “Business has never beenstronger,” ceo Tom Manwaringtold TD at the 11th annual SelectTravel Group conference inBangkok on the weekend. “Costs have remained thesame, rewards are high, marginshave improved” and there’s moreproduct on offer including TheTravel Corporation who joinedearlier this year. Manwaring said key factorsmaking the Select Group workinclude its transparency, focusand tight business, building onthe brand, expanding customerrelationships and making surethe members are the “localexperts with a global reach”. The Asia-focused Australianindependently owned travelagency membership group hadaround 100 delegates and 40suppliers in attendance at theconference, joining 14 OETG staff
for networking and to be furthereducated on how to make theirbusinesses more profitable. “It’s a great opportunity foreveryone to get together todetail their challenges and whattheir needs are in order to helpthem with their business,”Manwaring said. “We want to make sure thateveryone is profitable in whatthey are doing - that way theGroup will be more profitable”. The growth of Select over thelast few years has been driven bynew business and its strongportfolio of airlines - the grouphas 39 preferred carrier deals. “Now we have a spread ofbusiness but we continue tosupport major airlines,” he saidwith 90% of the agents ticketingthrough preferred suppliers,comprising 85% of OETG business. “Our incentive marketingworks, and we can support theairlines, destinations and landproduct,” he said. In the last 12 months OETG hasseen a 30% rise in tickets soldthrough both of its Select TravelGroup and 1ndependence agentbrands, “but the majority isthrough Select” Manwaring said. MEANWHILE it was announcedon the weekend that the 2013Select Travel Group conferencewill take place in Singapore. Lots more from this year’sBangkok event on pages three,four and eight of today’s TD.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 2
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WA gets extra funds THE West Australian govt hashanded out an additional $1.2mto support tourism initiatives overthe next two years, destined foraviation and marketing projectsto boost tourism to the state. The extra funds prop up analready allocated $5.2m kitty forWA, dedicated to the rapidlygrowing Chinese market. WA Tourism Minister Kim Hamessaid the new funding builds onsuccess in 2011 which saw a57.5% spike in visitors from China. “It is crucial we continue tomarket WA internationally as thehigh Australian dollar and lowairfares out of Australia mean thetourism industry needs Govtassistance to prosper,” he said. In 2011, China Southern Airlinesadded Perth to its network, whileQatar Airways will introduce non-stop flights to the WA capital in Jul. Etihad Airways is also believedto be mulling Perth services.
Scenic ups US touring SCENIC Tours has this weeklaunched its 2013 Canada, Alaska& USA brochure which features 6new tours in America, includinga Southern Belles & the Caribbeanitinerary and a Californian Coasttrip, & three new Canadian tours. More brochures on page seven.
Thredbo agent rates THREDBO in the NSW SnowyMountains is offering travelagents a massive 40% discountfor personal lift, lesson and hireduring the 2012 ski season. To take advantage of the offeremail national sales manager [email protected].
3 Jetstar 787s by end 2013
Carnival seeks director CARNIVAL Australia is on thesearch for a Commercial Director- Australia for the Princess Cruisedivision following the recentappointment of the incumbentStan Birge to the new role of vpNorth America for Cunard Line.
JETSTAR Australia/NZ ceo DavidHall says the airline will operatethree 787 Dreamliners by the endof next year, with the first tocome “mid to late 2013,”confirming a Jetstar Asia tweetlast week which said it wouldreceive the 787 in Aug (TD Fri). TD was among a select groupwho experienced the Dreamlineron Sat, with a flight from Sydneyto Brisbane which showcased theadvanced features of the plane. In a pre-flight media conference
Qantas ceo Alan Joyce said the787 was a step-change for thecarrier, providing savings throughlower fuel burn and lessmaintenance, as well as asuperior customer experience. The plane is very quiet, whilethe interiors in the test aircraftincluded massive overhead bins,advanced lighting controls andinnovative electrically-dimmablewindows which can also becontrolled by the cabin crew. The first 15 QF Group 787s willbe delivered to Jetstar, with 11replacing its current A330 fleet toexisting destinations and the 12thonward providing “new networkopportunities,” Hall said. Asked about the use of the 787sfor Qantas mainline operations,Joyce said that from 2014/15 thegroup will take delivery of thefirst of the larger 787-9s, “andwe’ll decide at that stage whatwe’ll do with them”. For pictures from Sat’sflight see page 7 and ourFacebook page, while TravelDaily TV has also produced anexclusive video which is online attraveldaily.com.au/videos.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 3
Monday 28th May 2012
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Bangkok, ThailandToday’s issue of TD is coming to
you from Centara Grand atCentralWorld, Bangkok for the
Select Travel Group Conference.
THE five star Centara GrandCentralWorld is one of the largesthotels in Asia Pacif ic offering 505rooms and suites, nine executivefloors, nine restaurants and bars,a fitness centre, Sauna, SPACenvaree, wifi internet access aswell as a shopping arcade. It’s within Bangkok’s centralbusiness district and offersmeetings space at the BangkokConvention Centre which isconnected to the hotel andconveniently accessible throughthe 23rd floor lobby of the hotel. The Convention Centre offers10,000 sqm of floor space, with adynamic design combining earth,air, water and fire.
Regional resilience THE Tourism ForecastingCommittee is tipping regionaltourism operators will prosperfrom an unexpected spike indomestic visitors for the FY. The newly released RegionalForecasts 2012 indicated domesticvisitor nights are likely to grow by1.5% to 168 million in 2011/12,“an upward revision to previousforecasts of a 0.2% fall,” theFederal government revealed. Queensland, Victoria andTasmania are expected to see thegreatest gains - 6%, 4.3% & 2.8%respectively - in domestic visits. The swing “is testament to theresilience of Australia’s tourismsector in the face of a high Aussiedollar and the natural disasters oflast year,” Tourism Minister MartinFerguson said on Sat. The TFC suggested internationaltourist nights are also expected torise by 1.8% to 40 million nights. Domestic and int’l nights arelikely to grow 0.6% and 3.1% in2012/13 the TFC predicts.
NEXT time you travel by air withsomebody in the US, you mayneed to say goodbye to them atthe gate, even if you aretravelling on the same aircraft. The next ridiculous fee mootedis a charge for travellers flyingtogether with a fee to guaranteeseats next to each other. With airlines increasinglycharging premiums to ensure awindow or aisle seat, passengersunwilling to pay to select theirseats in advance may findthemselves allocated seats indifferent parts of the plane.
Perisher early opening HEAVY snowfalls in the past fewdays has led to the decision byPerisher to kick-start its 2012winter season one week ahead ofschedule, now planned for 02 Jun. Perisher’s Front Valley will open9am-3pm this weekend.
New cruise affiliate program CRUISE Marketing Group,headed up by former IntegraTourism Marketing chief FredSparksman, has launched a newWorldwide Cruise Centres affiliateprogram “to assist agentsincrease sales” of cruise product. The scheme already has 25agencies signed up, and is linkedto Seven Oceans Cruising andCruise Abroad, with productincluding Croisi-Europe, FredOlsen Cruise Lines, Marco Polo,Cruise & Maritime Voyages, StarCruises and Norwegian Cruises. Sparksman said agencies canjoin Worldwide Cruise Centreswithout relinquishing any existing
relationships, with WWCCoffering personalised websites,exclusive territories, sales aidsand subsidised advertising. More details 1300 886 940.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 4
Monday 28th May 2012
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IHG chair successor INTERCONTINENTAL HotelsGroup announced on Fri that itschairman for the past eight years,David Webster will retire from thegroup at the end of the year. Webster will be succeeded byone time Unilever chief executivePatrick Cescau, effective 01 Jan. Cescau is a director of IAG,parent firm of BA/bmi/Iberia.
Strong Select Sabre figures SABRE Pacific rolled out severalnew developments at lastweekend’s Select Travel Groupconference in Bangkok, includinga customised Express Go bookingengine created specifically for theOrient Express Travel Group. Express Go is aimed atsimplifying online VFR and leisurebookings, while Sabre Pacific ceoGai Tyrrell also unveiled a new‘Express Chat’ online community. OETG’s Select Travel is the firsttravel agency group in Australia tobe given access to the technologywhich is already connecting10,000 agents in 54 countries. Express Chat is a networkingsite for travel agents - a “businesstool” allowing consultants to keepconnected with their peers andfind out about new products andask questions, and even managetheir own blog. Tyrrell said the new releasesbuild on a range of new productsover the last year, incl AutomatedExchanges, graphical view in theSabre Red Workspace and “the
world’s first B2B App Centre”. She highlighted the strongrelationship between Select andSabre, which have been partnersfor the last seven years. “The market share within Selecton Sabre is 94% - there is noother group in the travel industrywhere we have that type ofsuccess,” Tyrrell said. She said Select’s strong Sabregrowth “is testament to a groupthat sticks together, believes inthe community it belongs to, thepartners you provide support toand your customers”.
Relais & Chateaux soars THE Relais & Chateauxhotel group has seenstunning performanceout of the Australianmarket, with localbusiness up 250% in thelast two years. R&C InternationalPresident, Jaume Tapies,told TD Aussie travellersnow comprise 5% of thegroup’s total business. The performance hasbeen so strong thatTapies honoured long-time R&C gsa Tony Knoxwith a special certificateat a function in Sydneyon Fri (pictured right). It’s five years since R&Claunched in Australia, and Fri’sevent saw a group of R&C’s Asianhoteliers promoting theirproperties here for the first time. “We’re doing very well in termsof room nights out of theAustralian market,” Tapies said,with increasing awareness of theR&C portfolio which comprisesboutique hotels and restaurantsacross the globe. Relais & Chateaux is “the bestway to discover the world,” headded, with member properties“run by passionate people” whowant to promote their regions.
EMTA “on respirator” THE Eastern MediterraneanTourism Association hassuspended its operations, with itsagm last Thu seeing founderDavid Beirman step down, alongwith chairman Iain Ferguson. Beirman told TD that withnobody prepared to take on rolesas officeholders “we decidedrather than let the organisationdrop dead we’ll put it on arespirator for a year”. He said the situation would bereviewed next May, in the hopethat, meantime, someone from oneof the 20 members would step up.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 5
Monday 28th May 2012
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Kumuka Tibet firms KUMUKA says its 23 Sep 2012‘Tibet - The Forbidden Land’ tourhas received sufficient numbersof Australian passport holders toguarantee the departure date. The 12-day Tibet tour is pricedat $3,530ppt - kumuka.com.au.
Bintan Int’l Airport DEVELOPMENT of a new int’lairport at Busuing, Kuala Loam onIndonesia’s Bintan Island hasbegun, with ground broken onthe $S100m project this month. The facility, which is expected tobe operational by 2015, aims toprovide greater domestic and int’lfeed to the resorts located in thenorth of Bintan Island. Bintan Resorts InternationalAirport will feature a 2.5km longrunway capable of receiving 747and A320 aircraft.
Finnair/Flybe MoU ONEWORLD carrier Finnair hassigned a Memorandum ofUnderstanding to transfer 12 ofits 100-seat Embraer aircraft toFlybe for its joint venture with thecarrier, Flybe Nordic. From Oct, Flybe will operate theaircraft on Finnair routes and AYwill remain responsible for sales,marketing and customer support.
TMS Asia Pacifichas presented itsTemp AppreciationAward for May2012 to LouiseDunell (right) forher ongoing efforts. Dunell, who hasrecently returnedto temp for TMSafter a stint inSpain, celebratedher accolade atCafe Sydney withTMS generalmanager Sally Matheson and temp manager Sharon Moss (left).
TMS Temp Appreciation Award
Hapag md resigns AFTER close to a decade at thehelm of German cruise operatorHapag-Lloyd, Sebastian Ahres hasannounced his resignation as mdfor personal reasons.
‘Soft Snow’ market soars 20% ADVENTURE World has reporteda surge in demand for family skiholidays and a 20% spike intravellers who hit the ski slopesfor a carefree winter getaway. The latter, dubbed the ‘softsnow’ market, tends to dedicatemost of their time on leisureactivities such as snowmobiling,sleigh rides & sightseeing, shyingaway from daily lift passes, saysAW gm Andrew Mulholland. “The traditional Ski and Snowcustomer has greatly diversifiedwith a strong increase inconsumers opting for ski holidays
focusing on a more relaxed winterexperience,” Mulholland said. Growth for Family Ski holidays isbeing fed by AW’s array of ‘KidsSki Free’ & ‘Kids Stay Free’ deals. Adventure World has earlybirddiscounts of up to 50% on selectNorth American packages.
Rd 14 Winner
CONGRATULATIONS
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Kim is the top point scorer for
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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 6
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Earnslaw out of action QUEENSTOWN’s famed steam-ship the TSS Earnslaw has beentaken out of service for fiveweeks ahead of its centenarycelebrations in Oct this year. Earnslaw sails on Lake Wakatipuand will spend the coming weeksbeing “future proofed”, with workincluding the overhaul of a crank-shaft, a full paint refresh and thereplacement of timber flooringon the lower deck. She will return to service on 30Jun 2012.
CONSUMER confidence in travelto Greece appears to be swayingwith a top Greek tourism officialdeclaring the country’s tourismindustry is not in crisis. Last week the newly appointedGreek Minister of Culture andTourism attempted to curb travelconcerns to the country amidfinancial woes and the possibilityof switching from the Euro backto the Drachma. “Nothing has changed, least ofall legendary Greek hospitality,which has embraced millions ofvisitors over the years, including arecord 15.5 million in 2011,” saidTatiana Karapanagioti. “I have held extensive discussionswith leading tourism industryassociations. Everyone has
Wu Vietnam discounts WENDY Wu Tours has reducedprices on a number of Vietnamitineraries travelling over selectperiods from 01 Jun to 16 Nov2012, when booked by 28 Sep. The six-day Hanoi Holiday (exSYD/MEL) is priced at $1,510pptsincluding Vietnam Airlines fares.
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Qantas USA bargains QANTAS is offering returnEconomy class fares to Dallas/FtWorth priced from $1,399, whendeparting between 03 Aug-13Sep, 01-28 Nov & 01 Feb-21 Mar. Fares to New York JFK are anextra $100 (on QF107/108), validwhen booked up until 04 Jun ‘12.
Teeing off inthe Whitsundays
IT IS often said that we travel sofar yet rarely see what is so closeto our own homes. Not so for this group of Cairnsagents who were treated to alook around their own backyardson a tour of the Whitsundays. Touring the back nine-holes ofthe picturesque Dent Island GolfCourse, designed by renownedcourse architect Peter Thomson,the group also enjoyed lunch at
Hamilton Island. Pictured enjoying the view fromleft is Philip Slater, Travel Lounge;Troy Cunningham, FC StocklandsCairns; Carly Behm, HWT Edge Hill;Wendy McCarthy, FC Smithfield;Michelle Davis, BLT SheridenStreet; Amy Hiles, FC StocklandsCairns; Luisa Cuppari, BLTSheriden Street; Matt Trevett-Lyall, Qantaslink; Kelly Goldfinch,Travel Experience Mareeba; ViolaDymen; FC Northern Beachesand Lucy Forbes, FC Port Douglas.
Monday 28th May 2012
DTW comms. down DISCOVER the World Marketingis requesting agent enquiries forits Australian operation be sent toits NZ office due to connectivityissues today (TD Special Alert), [email protected].
Rd 9 Winner
CONGRATULATIONS
Warwick Blacker from Jetset Travelworld
Group
Warwick is the top point
scorer for Round 9 of Travel Daily’s AFL industry footy
tipping competition, and has
won a complimentary pass for two people to Wildlife
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Merlin Entertainments Group.
Major Prize Sponsors 1st Prize: 4-night holiday to Dubai,
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Greece confident of tourism reboundexpressed a strong commitmentto ensuring that the Greekholiday experience is as rich andrewarding as it has always been.” “Greece is as timeless as thewarm welcome of the Greeks -that’s the way it has always been,and 2012 will be no exception,”Karapanagioti said.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 7
Monday 28th May 2012
Brochures of the WeekWELCOME to Brochures of the Week, Travel Daily’s Mon feature.If your firm is releasing a new brochure you’d like to make the industryaware of, send a brief description summarising its features anditineraries, including a PDF of the front cover, and contact details [email protected].
AAT Kings - 2012/13 Best Buys TasmaniaFood and wine, wildlife viewing, national parks andways to immerse yourself in all the history of the AppleIsle are included in the new AAT Kings brochure. Theguide highlights experiences from cruising on theGordon River, to guided walks through FreycinetNational Park and visiting historic Port Arthur, withtours varying in length from 4 to 10 days.
Freestyle Holidays - Thailand + Indochina 2012/13Discover Thailand by experiences – the brochureprovides a comprehensive range of quality and valueresorts at all the popular destinations and off thebeaten track. The Indochina product has a variety oftours throughout Vietnam, Cambodia and Burma. Cityand beach stays include Hanoi, Ho chi Minh, Sapa, HoiAn, Siem Reap, Phnom Penh, Luang Prabang & Burma.
Intrepid Travel - New Short Break Adventures 2012More than 100 short trips from across the globe arefeatured in the new guidebook aimed at brief getaways.From a short city teaser in Istanbul to a dash into theAfrican wilderness, the brochures includes farm staysoff the Mekong Delta, hikes in the Masai Mara, beachbreaks in Zanzibar, cooking classes, cycling trips andmarket visits.
Garuda Orient Holidays - 2012 Bali & IndonesiaThe 30th anniversary edition of GOH’s Bali brochureoffers another comprehensive guide of available hotels,day tours, transfer options, and specialised sightseeing.The brochure also caters for those wishing to escapethe more heavily populated areas of Kuta andSeminyak and explore the largely untouched region ofTembok, or the high-end luxury resorts of Uluwatu.
The developing island of Lombok is also featured, complete with theisland’s new airport making access easier than ever.
Awesome Adventures - Whitsundays for BackpackersExciting experiences form the backbone of the brochure,with the best of the Whitsundays on offer and accomsuited to the financially frugal or those seeking luxury.Packages range in length from 2-5 days, and are all-inclusive of accom, transfers, meals and many activitiessuch as Great Barrier Reef cruises, sailing adventures oreven crocodile safaris for the thrill-seekers.
Hurtigruten - 2012/13 European Explorer VoyagesFor a cruising holiday with a difference, explore thehidden gems that dot UK and Northern Europeancountries such as Norway, Scotland and Greenland.For the first time, Hurtigruten features the Londonport of Greenwich, with extra departures on popularitineraries added for more capacity. Antarctica is also
featured, with a special cruise on 01 Dec from Ushuaia in Argentina.
Wendy Wu Tours - China Winter 2012This dedicated winter program in China offers savingson select group tour departures. This year’s brochurehas increased in size with extra group tours added aswell as the inclusion of land only independent toursbeing introduced. Five group tours are available duringthe cooler months including the new nine day fullyinclusive ‘In Pursuit of Pandas’ itinerary which covers
Beijing, Xian and Chengdu.
Karongwe NP bargain BENCH International is offeringfive-night packages at the 5-starKarongwe River Lodge (locatednear Kruger National Park), thatinclude all meals, drinks & gamedrives, priced from $1,605pp, fortravel until 31 Dec, excl Christmas. Choice Hunter conf.
TRAVELLERS Choice will hold itsAnnual Shareholders’ Conferencethis year in the Hunter Valley atthe Crowne Plaza Hunter Valleyon 02-04 Nov. The independent network saysit expects over 200 delegates fromaround the country to attend.
Ubid business as usual RECENTLY sold accom auctionsite Ubid4rooms.com is reassuringclients that it’s ‘business as usual’after its acquisition by GraysOnline(TD 30 Apr), emailing members“we are still welcoming your bids.”
Dreamliner takes wing THESE photos were taken on a Boeing 787 flight from Sydney toBrisbane on Sat, as part of the global “Dream Tour” in which Boeing isshowcasing the aircraft to key customers. The 787 visited Melbourne yesterday, and today selected agents arealso getting a sneak peek before the plane flies to New Zealand andthen onto Tashkent, Morocco and Abu Dhabi. Lots more pics on our website and at facebook.com/traveldaily.
RIGHT: Taste the rainbow!The flight crew enjoyedshowing off the extensiverange of cabin lightingeffects.
RIGHT: Pilot Heather Rossshowed some Australianspirit in the cockpit as shedemonstrated some of themany advanced featuresincluding the Heads-Up-Display and an iPad-liketouch screen ElectronicFlight Bag.
LEFT: There was a greatview of the graceful wingtipof the 787 shortly aftertakeoff from Sydney, withthe plane’s large windows -electrically dimmable -providing stunning vistas ona perfect flying day.
LEFT: The business class seatson the demonstration aircraftaren’t certified for passengeroccupancy during take-off - butwere quite safe for theseQantas and Jetstar 787 models.
LEFT: Now that’s what we calla lie-flat bed! The flight crewrest area, up a narrow staircaseat the front of the plane,included these cosy nooks.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 8
Bangkok a blast for Select Travel Group ORIENT Express Travel Group’s Select Travel Group concluded its 11th annual Conference in Bangkok overthe weekend, returning to the Thai capital after having to change the destination at the last minute in 2010. The Tourism Authority of Thailand hosted a fabulous first night dinner in conjunction with the Thai historicalshow Siam Niramit - with delegates enjoying the event after battling local traffic heading to a Lady Gaga concert! The final night included an awards dinner hosted by Sabre Pacific, where Select agents were awarded fortheir efforts throughout the past year with some agencies winning Diamond and Gold awards. And there were lots of other winners too, with up to $35,000 in prizes on offer from suppliers who tookpart in the highly successful Select Product Market which debuted this year. Many lucky winners walked awaywith iPad 3’s, digital photo frames, economy class airfares, holidays, a cruise and lots more. The dinner saw attendees boogie the night away to the cool sounds of the nine piece Zao Za Dung band.Other sponsors of the weekend included lunch host QBE and United Airlines who put on morning tea. Pictured below from left are Quynh Giang, OETG’s General Manager Australia; Ari Magoutis, ExecutiveGeneral Manager OETG, Gai Tyrell, ceo Sabre Pacific and Tom Manwaring, ceo OETG.
RIGHT: A local street vendor madeflower lollies out of sugar at the SelectProduct Market.
BELOW: agentsand suppliersenjoyed drinksbefore the awardsdinner.
LEFT: It’s in the bag! TheTourism Authority ofThailand had its own boothat the Select ProductMarket, and was happy toshow the agents whatBangkok has to offer so thatthey can send morecustomers to Thailand.
RIGHT; MohammadNasiry, ExpressTicketing’s Sydney-based NSW StateManager with one ofthe Select TravelGroup’s happy agents.
Monday 28th May 2012
LEFT: Daniel James, ExpressTicketing Adelaide, StateManager SA/NT. BELOW: Gai Tyrell, SabrePacific ceo enjoys a momentwith Tom Manwaring ceo OrientExpress Travel Group.
RIGHT: TheseSelect agents wereexcited about theday ahead andeager to learnmore about thebusiness and whatit can do to furtherhelp them makemore money.
RIGHT: JonathanNelson, ExpressTicketing Melbourne’sState Manager,Victoria/Tasmania.
Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 9
Monday 28th May 2012
Travel Daily is Australia’s leading travel industry publication.Produced each weekday since 1994, the newsletter is first with thelatest industry news and is available by paid subscription to peoplewithin the travel industry. Sign up for a free 14 day trial subscriptionat www.traveldaily.com.au.PO Box 1010, Epping, NSW 1710Phone: 1300 799 220 Fax: 1300 799 221
Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation ofTravel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.
Publisher/Managing Editor: Bruce PiperEditor: Guy DundasContributors: Matt Lennon, ChantelLong, Jenny Piper and Barry MathesonEmail: [email protected]
Advertising and Marketing: Christie-LeeLachance, Lisa Martin and Magda HerdzikEmail: [email protected] Manager: Jenny PiperEmail: [email protected]
Travel Daily Group:
WELCOME to Supplier
Updates, Travel Daily’s new
regular feature.
Agents can now access the
latest special deals and
promotions being offered
by suppliers, simply by
CLICKING HERE.
Supplier
Updates
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May 1st is Lei Day in Hawai‘i, a day that honours island culture,
the Aloha spirit and the Hawaiian tradition of friendliness. It also
marks the start of summer in Hawai‘i, the perfect time to visit!
To celebrate the spirit of this Hawaiian holiday, Travel Daily is
giving one lucky reader and their partner the chance to win a
fantastic five-night holiday to Hawai‘i courtesy of Hawai’i
Tourism, Hawaiian Airlines and Trump International Hotel.
This amazing prize includes two return economy airfares to
Honolulu from Sydney with Hawaiian Airlines and five nights
accommodation in a Deluxe One Bedroom Suite at Trump
International Hotel.
Each day Travel Daily will ask a Hawai‘i-related question – just
read the issue and email us your answer. At the end of the month
the subscriber with the most correct entries and the most
creative response to the final question will win this fantastic
Hawaii holiday.
Email your answers to: [email protected]
Click here for more information
WIN A HOLIDAY TO HAWAII
Q.20: How does Trump
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the deal for a Honeymoon
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Hint! Visit www.trumphotelcollection.com
50% off Solar spas SOLAR Springs Health Retreat inthe NSW Southern Highlands isoffering half-price skin and bodycare treatments for the week of11-15 Jun 2012. A two-night midweek stay ispriced from $450pp per couple,including all meals and activities.
Sabre promo codes SABRE-connected agents cannow offer reduced airfares (eitheras dollar value or percentage) viaPromotional Discount Codesusingthe Sabre Explore booking tool.
VS/VB joint venture VIRGIN Atlantic and VisitBritainhope to sway Australian’s at theresearch stage of planning travelthen prompt bookings withspecial fares under a $1 millionjoint marketing campaign. Advertising for the campaignhas already been promoted inTravel Daily, and also streches tothe travel sections of Yahoo!7 andNinemsn.com, radio, social mediaand weekend newspapers.
Archerfield RPT push BRISBANE’s Archerfield Airporthas been granted approval by theFederal government for its 20-year Master Plan that includesbeing ready to cater for RegularPassenger Transport (RPT). The airport, located 11kms fromthe city’s CBD, is anticipating thataircraft with capacity for up to 80-pax may be able to operate to theairport up to 24 times per day“should the community wantthem in the future,” said gmArcherfield Airport, Corrie Metz. The 2011-31 Plan requires theairport to consult with the publicbefore any RPT services would beintroduced.
Novotel Mel fit-outs ACCOR will invest $5.6m on therefurbishment of the Novotel GlenWaverley in Melbourne from nextmonth, joining the NovotelMelbourne on Collins which iscurrently undergoing an upgrade. Accor says the move “showsfaith” in the future of tourism tothe state.
TSA fee set to double AIRLINE passenger security feesin the US are set to double to $US5after the Senate AppropriationsCommittee gave the TransportationSecurity Administration’s plan thegreen light last week.
RIGHT:MichelleSchulzefromTravelManagerswas theluckywinner ofoneReturnEconomyClassticketfromSydney/Melbourne/Brisbane toLos Angeles with Virgin Australiain the recent BreakawayTravelclub membership comp. Michelle is pictured withBreakaway Travelclub generalmanager Tony Wilson (right) andArthur Vicario, Travel Managers.
Contiki Aus sales rise CONTIKI has reported a 20%growth in its Australian domestictrips, including the sell out of itsexclusive Spendours in the Grassfestival camping package withinthree-hours of going on sale. The tour operator’s ‘Concept’option for the Byron Bay festivalreached capacity within 24 hours.
Breakaway’s latest VA winner
BA/JAL alliance tick A JOINT business deal betweenBritish Airways and Japan Airlineshas been given a green light byJapanese authorities. JAL sought anti-trust immunityto co-operate and permit revenuesharing on services with BA fromJapan to the European Union. The oneworld partners plan toinititiate their JV in Mar 2013.
TRUST THE MOST EXPERIENCED EXECUTIVE TEAM AT AA APPOINTMENTS
CONTACT AUSTRALIA’S MOST EXPERIENCED EXECUTIVE RECRUITMENT TEAM Adriana D’Angelis Linda Green Anna Veitch Kathryn Hebenton
MANAGING DIRECTOR NSW & ACT NSW & ACT VIC, SA, WA, QLD Ph: 02 9231 1299 Ph: 02 9231 2825 Ph: 02 9231 6377 Ph: 03 9670 2577
OR EMAIL YOUR APPLICATION TO [email protected] FOR MANY MORE GREAT EXECUTIVE VACANCIES VISIT OUR WEBSITE www.aaappointments.com
BRING THIS BUSINESS TO ITS PEAK PERFORMANCE MANAGER PERFORMANCE & PLANNING SYDNEY – SALARY PACKAGE TO $120K
If you’re experienced in call centre operations and customer service delivery this new role will provide you with the
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MARKETING GURU REQUIRED MARKETING & COMMUNICATIONS MANAGER
SYDNEY – SALARY PACKAGE OTE $125K Are you a results-focused marketing specialist that thrives in a fast paced environment within an expanding business? This new role requires a seasoned, senior marketer with strong leadership skills, analytical abilities and a clear focus on the numbers. Development of strategy and success in creating tactical campaigns is a must, along with strong stakeholder
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ENJOY THE FREEDOM OF BEING ON THE ROAD BUSINESS DEVELOPMENT MANAGER
MELBOURNE - SALARY PACKAGE $70k + CAR ALLOWANCE Looking for a PREMIUM brand name to add to your CV? This newly created opportunity will see you working from home
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LEAD A SERVICE-BASED TEAM OF EXPERTS TEAM LEADER - TRAVEL AGENTS SUPPORT
SYDNEY – SALARY PACKAGE TO $75K + If you’re an experienced Team Leader with hot GDS skills this
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THIS SALES ROLE MAKES GOOD CAREER SENSE ACCOUNT MANAGER
SYDNEY – SALARY PACKAGE OTE $90K Bring your selling skills and travel industry background to this
leading company and stretch your wings out on the road looking after an existing portfolio of clients, ensuring their
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great leadership & direction. If you have great skills in sales, relationship management and GDS race in for this one.
ENGAGE TOP LEVEL RELATIONSHIPS GLOBAL PROGRAM DIRECTOR – ACCOUNT MANAGEMENT
MELBOURNE – SALARY PACKAGE NEGOTIABLE ON EXP Head up this National team with your senior level skills and ability to tackle a large and dynamic role with Global clients.
You will be responsible for engaging the highest level relationships with clients in large global businesses while
driving strategic change and performance within your team. This senior role requires a strong, driven manager with experience in the global account management arena.
KNOW ALL ABOUT ONLINE BOOKING TOOLS? ONLINE CHANNEL MANAGER
SYD, MEL OR BNE – SALARY PACKAGE TO $90k This new role requires an energetic and inquisitive person with strong GDS and Online knowledge and the ability to drive a major project. With a focus on the efficiency of the
fulfilment of bookings through the online channel, you will work across the business, including regular interstate travel, assessing existing processes and making recommendations
which will improve efficiencies & maximize revenues.
New Travel Job Vacancies - 28 May 2012
Call 02 9278 51001300 inPlace (1300 467 522)
Call or email Ben Carnegie for more details
Retail Consultants - Sydney
Call or email Kelly Wellsmore for more details
Call or email Ben Carnegie for more details
Call or email Kelly Wellsmore for more details
Call or email Kristi Gomm for more details
Call or email Sandra Chiles for more details
Follow us on Twitter Join us on Linkedin
twitter: @inplacejobs
Sandra Chiles
Sandra’s Top JobSpecial Interest
Consultant - Sydney
Earn up to $50K + superFull or part-time considered, Mon-Frid
Selling Soft Adventure Travel
Does the Galapagos Islands, Gorillas in Rwandaand the spiritual experience in Bhutan ring bells? Discover how adventure travel can be done with style by selling fantastic travel products that attractthe more sophisticated traveller.
This boutique soft adventure agency has a dedicatedteam helping both agents and direct clients. Therole could be full time or split into 2 part-time roleseg. 3 days each.
Experience selling Sth America, Antartica & Arctic,West Africa and Asian destinations plus airfares &ticketing knowlege is essential. Attention to detail plus the ability to upsell is required for this role.
Join this growing TMC - large enough to attract top clients but still has the ‘family’ culture. Known for keeping their staff,security and career advancement are just some of the benefits.
Corporate Multi-skilled Consultant - Sydney
Work on premier accounts - team basedAward winning TMC for the 3rd year!
Salary to $60K + super negotiable
www.inplacerecruitment.com.au
Click here to register with us
“We have already assisted 100’s of job seekers this year with their job search.”
Work on large accounts in a fun & social team environment.Ambitious and driven people who want to develop, progress to management and earn top $$$ should apply!
Multi Skilled Corporate Consultant - Nth Syd
Real opportunity for development and progressionSalary up to $65K OTE
This company offer Reward, Recognition & $$$
Call or email Sandra Chiles for more details
Lead an established customer support team that trouble- shoots technical issues for online and home based travel agents. Strong management skills will be required.
Team Leader - Online System Support
Extensive GDS knowledge is essentialSalary to $65K inc OTE
Sydney CBD based role
This role involves selling Australian land content includingaccommodation, tours, transfers and activities to overseasmarkets. Tourplan & knowledge of domestic suppliers ess.
FIT Inbound Consultant - Sydney
No second language required , Sydney CBDSalary up to $45K + super
Market leader in Australian Inbound Travel
The time is now to join one of the world’s leaders in TravelTechnology. Work with a company that is connected to almostall the major players in every market you can imagine!
Account Manager - Travel Technology
Sydney CBD, state of the art officesSalary to $95K inc OTE
Innovative Global Company
Work with an online booking tool, servicing calls and emailsfrom the direct public as well as travel agents. Your excellentworldwide travel knowledge will be rewarded.
Online Customer Service - shift work at its best!
No face to face, Sydney CBDSalary to $46K package
7 nights on 7 nights off!
A highly regarded small-medium Australian owned agencywho provide progression and believe in training and advancement. This role will open many doors for you!
Domestic Corporate Travel Consultant
Strong team and great work environmentSalary up to $50K + super
Award winning SME agency, Sydney
Call or email Sandra Chiles for more details