travel risk perceptions 2017 - tables · q1 thinking about the health and security risks your...

EuropeAfrica and(including

AmericasMiddle EastRussia)AustralasiaAsiaGlobal 2016Global 2017(e)(d)(c)(b)(a)(z)(y)

13397*10578*2541119667total3119161373273152Increased a lot23%20%15%17%29%ybc24%23%c7329464377529268Increased a little55%yad30%44%ad55%yad30%47%y40%ad2837382085267208Stayed about the same21%38%e36%e26%33%e24%31%ze

-831102622Decreased a little-8%ybe3%1%4%e2%3%e-2--395Decreased a lot-2%--1%1%1%122161512Don't know1%2%2%1%2%1%2%

104486256150802420Increased78%yacd49%59%72%ad59%72%y63%d

-1031133527Decreased-10%ybce3%1%5%e3%4%e

104385955137767393Net Increased78%yacd39%56%d71%yad54%d69%y59%ad

Travel Risk Perceptions 2017(Public use)

Table 1Q1 Thinking about the health and security risks your business travellers have faced in the last year, would you say that - overall - these risks have:Base: All completes answering

Fieldwork dates: 4th October - 20th October 2017Respondent type: Business Travel ManagersSource: Ipsos MORI (JN J17-076410-01)filename : 17-076410_TRAVEL17_IntUse_v1_COMP_tables Proportions/Means: Columns Tested (5% risk level) - y/z - y/a/b/c/d/eOverlap formulae used. * small base

Risk willRisk willRisk hasRisk hasdecrease overincrease overdecreased overincreased over

the next 12the next 12the past 12the past 12monthsmonthsmonthsmonthsGlobal 2016Global 2017

(d)(c)(b)(a)(z)(y)38*35027**4201119667total7118-152273152Increased a lot

18%34%y-36%yd24%23%4175-268529268Increased a little

11%50%yd-64%ycd47%y40%d1453--267208Stayed about the same37%ac15%a--24%31%zac

7322-2622Decreased a little18%yac1%81%-2%3%ac

415-95Decreased a lot11%yac*19%-1%1%

2---1512Don't know5%ac---1%2%ac

11293-420802420Increased29%84%yd-100%ycd72%y63%d11427-3527Decreased29%yac1%a100%-3%4%ac

0289-27420767393Net Increased0%83%y-100%100%yc69%y59%


Table 2Q1 Thinking about the health and security risks your business travellers have faced in the last year, would you say that - overall - these risks have:Base: All completes answering

Fieldwork dates: 4th October - 20th October 2017Respondent type: Business Travel ManagersSource: Ipsos MORI (JN J17-076410-01)filename : 17-076410_TRAVEL17_IntUse_v1_COMP_tables Proportions/Means: Columns Tested (5% risk level) - y/z - y/a/b/c/dOverlap formulae used. * small base; ** very small base (under 30) ineligible for sig testing



13295*10278*2511099658total73476643123543352Educating employees about travel55%49%65%yad55%49%49%53%risks

6532524498409291Confirming that employees have read49%d34%51%ad56%yad39%37%44%zadpre-travel information

56473735112520287Communicating during a crisis42%49%36%45%45%47%44%5045392991459254Tracking employee travel38%47%38%37%36%42%39%4725372497-230Having adequate resources to manage36%26%36%31%39%d-35%zhealth and security efforts

4530352490336224Managing a crisis34%32%34%31%36%31%34%4830291875343200Travel risk policy compliance36%b32%28%23%30%31%30%3822331865254176Implementing a travel risk policy29%23%32%23%26%23%27%3326341865247176Understanding legal obligations to25%27%33%23%26%22%27%ztravellers

3422182077258171Business continuity planning26%23%18%26%31%yc23%26%c3121301969250170Confirming that employees have23%22%29%24%27%23%26%taken travel risk training

2418221753-134Running crisis simulations18%19%22%22%21%-20%z2812151335194103Management buy-in of a travel risk21%13%15%17%14%18%16%policy

462711-30Other, please specify3%6%2%9%c4%-5%z


Table 3Q2 Which of the following are challenges for your organisation in ensuring the health and security of your travellers?Base: All completes answering




(d)(c)(b)(a)(z)(y)37*34627**4161099658total2120014227543352Educating employees about travel57%58%y52%55%49%53%risks

171648196409291Confirming that employees have read46%47%30%47%37%44%zpre-travel information

1416611203520287Communicating during a crisis38%48%y41%49%y47%44%171439174459254Tracking employee travel46%41%33%42%y42%39%1412611157-230Having adequate resources to manage38%36%41%38%-35%zhealth and security efforts

111254157336224Managing a crisis30%36%15%38%y31%34%131118137343200Travel risk policy compliance35%32%30%33%31%30%12976120254176Implementing a travel risk policy32%28%22%29%23%27%13927112247176Understanding legal obligations to35%27%26%27%22%27%ztravellers

91023126258171Business continuity planning24%29%y11%30%y23%26%

8977115250170Confirming that employees have22%28%26%28%23%26%taken travel risk training

971594-134Running crisis simulations24%21%19%23%-20%z

951364194103Management buy-in of a travel risk24%15%11%15%18%16%policy

214413-30Other, please specify5%4%15%3%-5%za


Table 4Q2 Which of the following are challenges for your organisation in ensuring the health and security of your travellers?Base: All completes answering




11989*10070*2441103622total6034263387432240Introduced pre-trip and during trip50%yac38%26%47%c36%39%39%cadvisory emails

4937294472-231Included travel risk assessment in41%a42%a29%63%yacde30%-37%zatravel approval process

4728342075351204Implemented travel safety training39%31%34%29%31%32%33%& security training

16302311116-196Provide annual health check-ups13%34%be23%16%48%ybcde-32%zbce4032252964-190Updated travel risk policy34%36%25%41%yac26%-31%z(excluding diversity related

issues)4225302552280174Implemented programmes to locate35%a28%30%36%a21%25%28%atravellers

2825352054-162Monitor and analyse the type and24%28%35%ya29%22%-26%zquantity of health & security

incidents2320172661-147Implemented a wellness/wellbeing19%22%17%37%yacde25%-24%zprogramme

3723171149220137Invested in crisis communication31%yabc26%17%16%20%20%22%systems

2023171657-133Implemented a programme to ensure17%26%17%23%23%-21%zcompliance with policy/procedures

2412291743248125Provided pre-travel health20%13%29%yad24%18%22%20%programmes

1725161251-121Implemented safety and security14%28%yce16%17%21%-19%zchecks for hotels/accommodation

1613201435-98Implemented a programme for people13%15%20%20%14%-16%zto understand their existing health

issues while away on business2116131027-87Updated travel risk policy to18%18%13%14%11%-14%zinclude diversity related issues

(eg. LGBT, female travellers,travellers with disabilities)

101716929-81Monitored the number of road8%19%e16%13%12%-13%ztraffic accidents


Table 5Q3 Which of the following actions, if any, has your organisation undertaken in the last year, in response to travel health and security concerns?Base: All completes answering




11989*10070*2441103622total7881228-63Introduced a wellbeing policy6%9%8%17%ye11%-10%z

10114825-58Updated company sustainability8%12%c4%11%10%-9%zcprogramme to include travel risk

programme (eg. GRI Index, FTSE forgood etc.)

52629-24Other, please specify4%2%6%3%4%-4%z






(d)(c)(b)(a)(z)(y)38*33227**3951103622total121476173432240Introduced pre-trip and during trip32%44%y22%44%y39%39%advisory emails

1312310156-231Included travel risk assessment in34%37%37%39%-37%ztravel approval process

181099132351204Implemented travel safety training47%33%33%33%32%33%& security training

1410011119-196Provide annual health check-ups37%30%41%30%-32%z151047116-190Updated travel risk policy39%31%26%29%-31%z(excluding diversity related

issues)91026117280174Implemented programmes to locate

24%31%22%30%25%28%travellers

15829102-162Monitor and analyse the type and39%25%33%26%-26%zquantity of health & security

incidents880891-147Implemented a wellness/wellbeing

21%24%30%23%-24%zprogramme

981898220137Invested in crisis communication24%24%30%25%y20%22%systems

1477885-133Implemented a programme to ensure37%ya23%30%22%-21%zcompliance with policy/procedures

14641179248125Provided pre-travel health37%yac19%41%20%22%20%programmes

1262772-121Implemented safety and security32%a19%26%18%-19%zchecks for hotels/accommodation

1052561-98Implemented a programme for people26%16%19%15%-16%zto understand their existing health

issues while away on business942551-87Updated travel risk policy to

24%13%19%13%-14%zinclude diversity related issues(eg. LGBT, female travellers,travellers with disabilities)






(d)(c)(b)(a)(z)(y)38*33227**3951103622total542847-81Monitored the number of road

13%13%30%12%-13%ztraffic accidents

432537-63Introduced a wellbeing policy11%10%19%9%-10%z

535242-58Updated company sustainability13%11%7%11%-9%zprogramme to include travel risk

programme (eg. GRI Index, FTSE forgood etc.)

38210-24Other, please specify8%2%7%3%-4%zac






11286*87*62*2231096570total60545332129-328Security threats54%63%61%52%58%-58%z65163726103-247Natural disasters (including58%yabcd19%43%d42%d46%d-43%zdextreme weather events)

4135343494353238Country risk rating37%41%39%55%ye42%32%42%z4531262371399196Civil unrest40%36%30%37%32%36%34%2724211648170136Transport concerns24%28%24%26%22%16%24%z1914101354148110Infectious diseases (Malaria,17%16%11%21%24%yc14%19%zcDengue etc.)

27817833-93Epidemic (eg. Ebola, Zika)24%yad9%20%13%15%-16%z159118339276Hotel safety concerns13%10%13%13%15%8%13%z1571312257072Pre-existing medical conditions13%8%15%19%d11%6%13%z111215421-63Kidnapping concerns10%14%17%6%9%-11%z

311105313460Road accidents3%13%e11%e8%14%ye3%11%ze8584164141Inadequate healthcare7%6%9%6%7%4%7%z

13346144140Stomach, gastrointestinal problems12%yd3%5%10%6%4%7%z11358132640Mental health issues10%3%6%13%d6%2%7%z

9524153435Petty crime8%6%2%6%7%3%6%z764312-32Other, please specify6%7%5%5%5%-6%z


Table 7Q4 Which of the following, if any, have caused your organisation to modify the itineraries of your business travellers or assignees in the last year?Base: All completes answering




11286*87*62*2231096570total3234121224Non-infectious diseases (Cancer,3%2%3%6%5%1%4%zDiabetes, etc.)






(d)(c)(b)(a)(z)(y)34*31226**3751096570total1819811239-328Security threats53%63%y42%64%y-58%z1612810165-247Natural disasters (including47%41%38%44%-43%zextreme weather events)

1213812167353238Country risk rating35%44%46%45%32%42%z

51237142399196Civil unrest15%39%yd27%38%yd36%34%d1181792170136Transport concerns32%26%27%25%16%24%z

664677148110Infectious diseases (Malaria,18%21%23%21%14%19%zDengue etc.)

663470-93Epidemic (eg. Ebola, Zika)18%20%y15%19%y-16%z

3442569276Hotel safety concerns9%14%8%15%8%13%z5375567072Pre-existing medical conditions

15%12%19%15%yc6%13%z341149-63Kidnapping concerns9%13%4%13%y-11%z4335323460Road accidents

12%11%19%9%3%11%za4254274141Inadequate healthcare

12%8%15%7%4%7%z2262284140Stomach, gastrointestinal problems6%8%8%7%4%7%z1241252640Mental health issues3%8%4%7%2%7%z2201273435Petty crime6%6%4%7%3%6%z314118-32Other, please specify9%4%4%5%-6%z






(d)(c)(b)(a)(z)(y)34*31226**3751096570total

-141131224Non-infectious diseases (Cancer,-4%4%3%1%4%zDiabetes, etc.)






13397*10578*2541106667total151246369173Increase a lot11%c12%c4%8%14%yc8%11%c6937503586540277Increase a little52%yad38%48%a45%34%49%y42%a43354434102400258Stay about the same32%36%42%44%40%36%39%

4632113026Decrease a little3%6%3%3%4%3%4%-4--8912Decrease a lot-4%ce--3%e1%2%2341113621Don't know2%3%4%1%4%3%3%

84495441122631350Increase63%ya51%51%53%48%57%52%

41032193938Decrease3%10%ybce3%3%7%4%6%z

80395139103592312Net Increase60%yad40%49%50%41%54%y47%a


Table 9Q5 Overall, do you expect the health and travel security risks faced by your business travellers to increase or decrease over the next 12 months:Base: All completes answering




(d)(c)(b)(a)(z)(y)38*35027**4201106667total

-73-689173Increase a lot-21%yad-16%yd8%11%d-2774225540277Increase a little-79%yad15%54%yd49%y42%d--9108400258Stay about the same--33%26%cd36%39%acd

26-773026Decrease a little68%yac-26%2%c3%4%ac12-44912Decrease a lot32%yac-15%1%1%2%ac

--383621Don't know--11%2%c3%3%ac-3504293631350Increase-100%yad15%70%yd57%52%d

38-11113938Decrease100%yac-41%3%c4%6%zac-38350-7282592312Net Increase

-100%100%yad-26%67%yd54%y47%d


Table 10Q5 Overall, do you expect the health and travel security risks faced by your business travellers to increase or decrease over the next 12 months:Base: All completes answering




13397*10578*2541119667total----1-1Afghanistan----*-*-1---31Algeria-1%---**

-3---63Angola-3%yae---1%*

-----1-Antigua and Barbuda-----*----65-17765Australia---83%yacde-16%y10%acde--1--31Austria--1%--**

--1--11Azerbaijan--1%--**

----313Bangladesh----1%**

-----3-Belgium-----*------1-Bosnia and Herzegovina-----*-3----73Brazil2%ya----1%*

----2-2Brunei----1%-*

--1---1Bulgaria--1%---*

-----1-Burkina Faso-----*-----1-1Cambodia----*-*-1----1Cameroon-1%----*


Table 11Q6 In which country are you (that is, you personally) primarily based, for business purposes?Base: All completes answering




13397*10578*2541119667total11----4411Canada8%yabcd----4%y2%a----213421China----8%ybcde3%3%e-----1-Colombia-----*------2-Democratic Republic of the Congo-----*------1-Republic of the Congo-----*------2-Cote d'Ivoire-----*---1---1Czech Republic--1%---*

--2---2Denmark--2%ya---*

-----1-Ecuador-----*--4---34Egypt-4%yace---*1%-----1-Equatorial Guinea-----*------3-Ethiopia-----*------1-Fiji-----*---4---4Finland--4%yae---1%z--19--1819France--18%yabde--2%3%ae-1----1Gabon-1%----*






13397*10578*2541119667total--20--2320Germany--19%yabde--2%3%ae-3---163Ghana-3%yae---1%*

-----1-Greece-----*-----565Hong Kong----2%y1%1%-----1-Hungary-----*-----412841India----16%ybcde3%6%zbcde----54354Indonesia----21%ybcde*8%zbcde-3---13Iraq-3%yae---**

-----4-Ireland-----*--1---11Israel-1%---**

--8--88Italy--8%yabde--1%1%2-----2Jamaica2%y-----*

----8358Japan----3%ye3%y1%-----1-Jordan-----*-----9-9Kazakhstan----4%ye-1%z-2----2Kenya-2%ya----*

-----1-Kuwait-----*-






13397*10578*2541119667total----1-1Kyrgyzstan----*-*-1----1Libya-1%----*

--1--11Luxembourg--1%--**

-1---11Madagascar-1%---**

----191119Malaysia----7%ybcde1%3%ze-1----1Mali-1%----*

-----1-Mauritania-----*-2----82Mexico2%y----1%*

-1----1Morocco-1%----*

-----2-Mozambique-----*------1-Namibia-----*-----1-1Nepal----*-*--2--32Netherlands--2%ya--**

---12-3612New Zealand---15%yacde-3%2%a-5---15Nigeria-5%yabce---*1%z--2--32Norway--2%ya--**

----1-1Pakistan----*-*






13397*10578*2541119667total----3123Papua New Guinea----1%1%*

-----1-Peru-----*-----171217Philippines----7%ybcde1%3%z--1--11Poland--1%--**

--4--14Portugal--4%yae--*1%z-8---38Qatar-8%yabce---*1%z-----1-Romania-----*---8--88Russia--8%yabde--1%1%-----3-Saudi Arabia-----*------1-Serbia-----*------1-Sierra Leone-----*-----498049Singapore----19%ybcde7%7%bcde-----1-Slovakia-----*----1--1Solomon Islands---1%y--*

-13---4013South Africa-13%yabce---4%2%a----272South Korea----1%1%*






13397*10578*2541119667total-2----2South Sudan-2%ya----*

--2--22Spain--2%ya--**

-----1-Sudan-----*---1--101Switzerland--1%--1%*

-----3-Taiwan-----*--2----2Tanzania-2%ya----*

----5105Thailand----2%y1%1%-6---76Turkey-6%yabce---1%1%----2-2Turkmenistan----1%-*

-----1-Ukraine-----*--37---3537United Arab Emirates (UAE)-38%yabce---3%6%zabce--27--3227United Kingdom (UK)--26%yabde--3%4%ade

114----300114United States of America (USA)86%yabcd----27%y17%abcd

1-----1Venezuela1%-----*

----9349Vietnam----4%ye3%y1%-1----1Zambia-1%----*






(d)(c)(b)(a)(z)(y)38*35027**4201119667total

-1-1-1Afghanistan-*-*-*-1--31Algeria-*--**----63Angola----1%*

----1-Antigua and Barbuda----*-23714817765Australia5%11%4%11%16%y10%-1-131Austria-*-***----11Azerbaijan----**--1113Bangladesh--4%***

----3-Belgium----*-----1-Bosnia and Herzegovina----*-1--173Brazil3%ac--*1%*

--1--2Brunei--4%--*

--1--1Bulgaria--4%--*

----1-Burkina Faso----*------1Cambodia-----*-----1Cameroon-----*






(d)(c)(b)(a)(z)(y)38*35027**4201119667total

-5-84411Canada-1%-2%4%y2%291113421China5%3%4%3%3%3%----1-Colombia----*-----2-Democratic Republic of the Congo----*-----1-Republic of the Congo----*-----2-Cote d'Ivoire----*------1Czech Republic-----*-1-2-2Denmark-*-*-*----1-Ecuador----*-122234Egypt3%1%7%**1%----1-Equatorial Guinea----*-----3-Ethiopia----*-----1-Fiji----*--4-3-4Finland-1%-1%-1%z17-61819France3%2%-1%2%3%a-----1Gabon-----*






(d)(c)(b)(a)(z)(y)38*35027**4201119667total1131162320Germany3%4%4%4%2%3%111-163Ghana3%a*4%-1%*

----1-Greece----*--3-565Hong Kong-1%-1%1%1%----1-Hungary----*-1253272841India3%7%11%6%3%6%z624327354Indonesia

16%a7%11%6%*8%za111113Iraq3%a*4%***

----4-Ireland----*-----11Israel----**-51488Italy-1%4%1%1%1%-2-2-2Jamaica-1%-*-*

-5-5358Japan-1%-1%3%y1%----1-Jordan----*--2-2-9Kazakhstan-1%-*-1%zac-2-2-2Kenya-1%-*-*






(d)(c)(b)(a)(z)(y)38*35027**4201119667total

----1-Kuwait----*--1-1-1Kyrgyzstan-*-*-*-1-1-1Libya-*-*-*-1-111Luxembourg-*-***-1--11Madagascar-*--**28-131119Malaysia5%2%-3%1%3%z---1-1Mali---*-*----1-Mauritania----*-11--82Mexico3%ya*--1%*

---1-1Morocco---*-*----2-Mozambique----*-----1-Namibia----*-1-1--1Nepal3%yac-4%--*

---132Netherlands---***-4-83612New Zealand-1%-2%3%2%211215Nigeria5%yac*4%**1%z






(d)(c)(b)(a)(z)(y)38*35027**4201119667total

-1-232Norway-*-***-----1Pakistan-----*-2-2123Papua New Guinea-1%-*1%*

----1-Peru----*-372121217Philippines8%yc2%7%3%1%3%z-1--11Poland-*--**-2-214Portugal-1%-**1%z-4-638Qatar-1%-1%*1%z----1-Romania----*-11-388Russia3%*-1%1%1%c----3-Saudi Arabia----*-----1-Serbia----*-----1-Sierra Leone----*-130-358049Singapore3%9%-8%7%7%----1-Slovakia----*------1Solomon Islands-----*






(d)(c)(b)(a)(z)(y)38*35027**4201119667total110-114013South Africa3%3%-3%4%2%----72South Korea----1%*

1111-2South Sudan3%ya*4%*-*

-1-222Spain-*-***----1-Sudan----*-----101Switzerland----1%*

----3-Taiwan----*--1-1-2Tanzania-*-*-*-2-3105Thailand-1%-1%1%1%-42276Turkey-1%a7%*1%1%2-1--2Turkmenistan5%yac-4%--*

----1-Ukraine----*-3182163537United Arab Emirates (UAE)8%5%7%4%3%6%za-16-193227United Kingdom (UK)-5%-5%3%4%176-92300114United States of America (USA)3%22%yd-22%yd27%y17%d1--1-1Venezuela3%yac--*-*






(d)(c)(b)(a)(z)(y)38*35027**4201119667total13-5349Vietnam3%1%-1%3%y1%-1-1-1Zambia-*-*-*






13397*10578*2541114667total-31-101714Communication-3%e1%-4%ye2%2%731473522Finance5%3%1%5%3%3%3%9195124322188General Management7%20%ce5%15%ce17%yce20%y13%ce

1772554315197HR13%7%24%ybde6%17%bd14%15%bd

914221540125100HSE7%14%21%e19%e16%e11%15%ze3--1-54Legal2%ya--1%-*1%278243123Medical2%7%yae8%yae3%2%3%3%a521343015Procurement4%2%1%4%2%3%2%

2594132213573Risk Management19%yacd9%4%17%ac9%12%11%c301921536171111Security23%yab20%b20%b6%14%15%17%b12577116842Travel9%5%7%9%4%6%6%1111185Aviation1%1%1%1%*1%1%

1389103311773Other10%8%9%13%13%11%11%


Table 13Q7 Which of the following most accurately describes your current job role?Base: All completes answering




(d)(c)(b)(a)(z)(y)38*35027**4201114667total151101714Communication3%1%4%2%2%2%192133522Finance3%3%7%3%3%3%74144222188General Management

18%12%15%10%20%y13%a35435615197HR8%15%11%13%14%15%550364125100HSE

13%14%11%15%11%15%z-4-454Legal-1%-1%*1%3102143123Medical8%3%7%3%3%3%-8193015Procurement-2%4%2%3%2%24515213573Risk Management5%13%4%12%12%11%556871171111Security

13%16%30%17%15%17%524-326842Travel

13%7%-8%6%6%-3-485Aviation-1%-1%1%1%64124911773Other

16%12%7%12%11%11%


Table 14Q7 Which of the following most accurately describes your current job role?Base: All completes answering


travel risk perceptions 2017 - tables · q1 thinking about the health and security risks your...

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