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PACKAGE INCLUSIONS

4N Accommodation With Breakfast

Two Way Dubai Airport Transfer

Desert Safari With BBQ Dinner

Dhow Cruise with Dinner

Dubai Half Day City Tour

All Tours & Transfers Are On SIC Basis

VAT Included Td By Guest

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Per Person

$ 205/-Stay Period From

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Stay at Omega Hotel

MARCH 2019, PAGES 62, `100 VOL. 7, ISSUE. 3

EVOLVING FOR A TACTICAL TOMORROW DIPLOMATS ILLUSTRATING EXISTING AND FRESH AVENUES OF TOURISM GROWTH

PUBLISHER’S NOTE

Dear readers,

Whilst much of the focus of the travel industry has been on the staggering growth of the India market, the country is emerging as a strong contender above even China. Operators claim that as taking a break from work or the daily monotonous life becomes a stable trend, people from India are willing to spend more on travel than ever before. The reports say that at present around 25 million tourists from India travel abroad — this basically implies that the number would double from current levels within the next two years. In order to know how the abroad countries can seize this opportunity to further enhance the connectivity and trade ties with India, we got a golden opportunity to speak with the Ambassadors of the respective countries and ask about their outlook for this lucrative India market that has grown from strength to strength.

India's strong presence of more than 50 exhibitors at ITB Berlin 2018 showed how important the German travel market is for the subcontinent. Keeping in mind the burgeoning growth of India’s tourism industry, the Ministry of Tourism, Govt. of India has ambitious future plans in mind. Intending to double the revenue from tourism and the number of tourists visiting India from around the world in the next three to four years, the department is launching various initiatives in line with their set target of achieving 20 million tourists by 2020. On the sidelines of ITB Berlin Special issue, we interviewed the newly-appointed Secretary, Ministry of Tourism, Govt. of India who spoke about how impressively India is striding towards success and the concrete measures put in place to further expand the horizons for the brand Incredible India.

Ever dreamed of going places

that you’ve always admired on either Instagram or seen before on fancy travel portals or catchy blogs? But been too afraid about the consequences on your bank balance? Well, guess what? For this particular issue, we help you sort your travel plans for a budget-friendly holidaying experience in India that is both unusual and inexpensive at the same time.

As Indians are on a globetrotting spree, more than ever before, we give you plenty of reasons to travel to the thriving and gleaming spots in India.

This issue brings news and reports about trade, hospitality, aviation and th e latest in tourism worldwide.

We value your feedback and suggestions so please do write us on [email protected].

Happy reading!

India earmarked for enriched bilateral, trade ties

Varun MalhotraPublisher & CEO

PUBLISHER & CEO Varun Malhotra [email protected]

DIRECTOR Pranav Khullar [email protected]

VICE PRESIDENT Shelly Chadha [email protected]

ASSOCIATE EDITOR Gagneet Kaur

ASST. EDITOR Sayanti Halder

REPORTER Kritika Dua

AGM SALES & MARKETING (MUMBAI) Aarti Rajkhewa

CONSULTANT Anindya Malhotra, Jitin Mann

ART DIRECTOR Rakesh Kumar

ACCOUNTS Chandan Kumar Jha, Swati Jauhari

ADMIN HEAD R Prem Lata

Editorial & Marketing Office: Versatile Media: 207, Satya Mansion, Commercial Complex, Ranjeet Nagar, New Delhi-110008Contact: 011 - 45530380/83 • [email protected] information in TravelScapes is derived from sources we consider reliable. It is passed on to our readers without any responsibility on our part. Opinions/views expressed by third parties in abstract or interviews are not necessarily shared by us. Material appearing in the magazine cannot be reproduced in whole or in part(s) without prior permission. The publisher reserves the right to refuse, withdraw or otherwise deal with all advertisements without explanation. All advertisements must comply with the Indian Advertisement Code. The publisher will not be liable for any loss caused by any delay in publication, error or failure of advertisement to appear.Owned and published by: Varun Malhotra, Editor & Publisher, EB-63, Maya Enclave, Hari Nagar, New Delhi - 110064 and printed at in-house facility.

TravelScapes

EXECUTIVE-CIRCULATION Hari Puri, Raja Rari

6 travelscapesonline.com MARCH 2019

CONTENT

GUEST ARTICLE

40 India and TourismProf. John Koldowski shares an insightful report on the cohesive growth of India and its tourism industry through the volume I of his vivid analysis about tourism business

8 .........................................................................................................................................................................................MoT16 .................................................................................................................................................................................... Trade44 .........................................................................................................................................................................Hospitality54 ...........................................................................................................................................................................Outbound56 ...............................................................................................................................................................................Aviation58 ..................................................................................................................................................................... On the Move

REGULAR UPDATES

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MARCH 2019 VOL. 7, ISSUE. 3

CENTRE STAGE

With the rapid expansion of India’s outbound travel industry in addition to travellers’ propensity leaning towards flying abroad, it is at a very exciting phase for the foreign countries aimed at

attracting more visitors to their soil. Thereafter, with the foreign tourist offices comes the utmost influence of the embassies and speaking in tandem with this idea, TravelScapes spoke with the

dynamic ambassadors of foreign lands, discussing how their countries are catering to the shifting demands of travel in addition to scopes of enhancing the bilateral relations between the two

nations, thus boosting bi-polar traffic and tourism

EVOLVING FOR A TACTICAL TOMORROWDIPLOMATS ILLUSTRATING EXISTING AND FRESH AVENUES OF TOURISM GROWTH

Special

EXOTIC INDIA

50 Satiate your wanderlustWITH DESTINATIONS THAT FIT YOUR BUDGET JUST RIGHTWe are suggesting four places to keep in mind while booking your next trip that will surely live up to your expectations

IN CONVERSATION

IN CONVERSATIONSPOTLIGHT

14 ODISHA TO TRIUMPH HIGH-QUALITY INFRASTRUC-TURE BY 2020-ENDVishal Dev, Commissioner-cum-Secretary-Tourism, Government of Odisha enlightens how the state is aggressively working on supplementing the infrastructure, thus strengthening the tourism frame, in the ‘Land of Temples’

12 UP AIMS TO PROVIDE HIGH-QUALITY VISITOR EX-PERIENCESProf. Rita Bahuguna Joshi, Hon’ble Tourism Minister of the Government of Uttar Pradesh shares her strategies and established actions to achieve country’s highest tourist arrival and tourism receipts

10 “A stiff target is a motiva-tor for all to work together and see the best we can produce”shares Secretary Tourism, Government of India, Yogendra Tripathi n his first media interview after taking over charge


UPDATE MoT TravelScapes

The annual budget for 2019-20 presented by Finance Minister, Rajesh Agarwal, in UP Assembly had a major thrust on

spiritual and cultural tourism in the state. The government has proposed big allocation of funds for strengthening the tourist infrastructure around religious destinations in the state.

The Finance Minister has announced INR 207 crore for expansion of Kashi Vishwanath temple. He also proposed INR six crore for a Vedic Science Centre at Banaras Hindu University. Other major proposals in the budget to strengthen infrastructure around religious and spiritual destinations include INR 101 crore for destination development in Ayodhya, INR 125 crore for development of infrastructure in Braj region, INR 27 crore for development of tourist spots in Garh Mukteshwar, etc.

The Finance Minister also proposed an allocation of INR 70 cr for activation and implementation of the programmes in the state’s tourism policy released last year, and INR 50 crore to support the pro-poor tourism scheme being implemented with the financial support of World Bank in Agra. In the infrastructure front, the proposals include a new airport in Ayodhya, for which the budget has set aside INR 200 crore.

Northeast will soon be home to India’s longest ropeway, which is scheduled to be flagged off by April this year. This ropeway

project has been built to connect main Guwahati with North Guwahati and the total length of the ropeway will be two km. This much-awaited ropeway over Brahmaputra River will facilitate passengers to cross it without any hassle and also reduce the travel time via great extent.

According to recent reports, each cable car passing through this ropeway will have the facility of carrying 30 passengers across the river. The said ropeway system will be operational from Kachari Ghat at Pan Bazaar, which will be serving as the lower terminal, up to Dol Govinda Temple in North Guwahati, which will be the upper terminal. The total travel duration from the lower terminal to upper terminal will be eight minutes. These cable cars will not just cut your travel time but will also offer you stunning aerial views of the surroundings, and Brahmaputra River, Urvashi Island, Umananda Temple and Peacock Island.

The reports also state that passengers’ cabin for the cable cars have been imported from Switzerland, whereas tower materials have been brought from Delhi and Kolkata. And renowned designer Garaventa AG of Switzerland has offered technical support for designing the profile of the ropeway.

With an aim to increase domestic footfalls, Karnataka State Tourism Development Corporation (KSTDC) and the Department of Tourism, Government of Karnataka will organise multi-city roadshows in March and April, 2019 to promote the state as a destination for leisure, MICE, adventure, wildlife and wedding destination in the Indian market. The event will be held in Mumbai on March 19, Panaji on March 20, Delhi on April 9 and Lucknow on April 10. The B2B roadshow will have over 20 travel agents from Karnataka interacting with more than 100 travel agents and tour operators of

the respective cities.The roadshow will have B2B

interactions and presentations and cultural programmes that will showcase the destination and also open up new avenues in bringing the destination in new light to the travel and trade community. A cultural performance will be organised to showcase the vibrant art forms that Karnataka is known for. The roadshow will highlight different aspects of Karnataka tourism such as nature, wildlife, adventure, pilgrimage, heritage and cultural heritage and many more.

Union Minister KJ Alphons said the country’s tourism sector fetched USD

234 billion revenue last year, registering a growth of over 19 per cent. Delivering the inaugural speech at the 2nd ASEAN-India Youth Summit in Guwahati, he said the country was ranked third in the tourism sector, according to the 2018 report of the World Travel and Tourism Council (WTTC).

“Last year, India generated USD 234 billion revenue from the tourism sector. While the global revenue growth was five per cent, it grew by 19.4 per cent in India,” the union tourism minister said. This revenue was contributed by 87 per cent domestic and 13 per cent foreign tourists, Alphons said.

“From the foreign tourists we earned USD 27 billion, which grew by 14 per cent compared to global growth of seven per cent,” he said, adding that around 82 million people are employed in the tourism sector.

About spiritual tourism, Alphons said 60 to 70 per cent of the total domestic tourists fall under this category. “The Indian philosophy is yoga. We see all as one. Yoga is

the way of life and it says the entire universe is part of me. If I want to be happy, others have to be happy, this is the philosophy behind yoga. This is Indian philosophy. This is the common philosophy of ASEAN. Let us forget physical connectivity, this is the spiritual connectivity between us,” the minister said.

Alphons also advocated for a peaceful and sustainable world, free of pollution and damage to the environment. “Let us talk how we can bring sanity to world politics. Today, the world is being crushed under xenophobic politics. We need to think beyond our own countries,” he appealed to the international gathering from the ASEAN nations. Assam Chief Minister Sarbananda Sonowal said more collaboration on various fields between the countries is needed to strengthen the relationship. “We have requested the MEA to negotiate with the ASEAN countries to have their consulates in Guwahati, which will soon become the gateway of India in the northeast. Already, Bangladesh and Bhutan have opened their consulates here,” he said.

Spiritual and cultural tourism to be boosted in UP with the annual budget for 2019-20

India’s longest ropeway to soon become operational in Guwahati

Karnataka Tourism to organise multi-city roadshows to increase footfall

Tourism generated USD 234 bn revenue in 2018: KJ Alphons

MARCH 2019 travelscapesonline.com 9

UPDATEMoTTravelScapes

The National Tourism Advisory Council (NTAC) and other stakeholders met with

Gujarat Tourism officials at Tent City, Statue of Unity (SoU), Kevadia in Gujarat on February 21, 2019, to chalk out a strategy for bringing five million tourists to the Statue. The Council came to the conclusion that the number of tourists visiting the Statue would touch three million in 2019, taking into consideration the footfall during the last two months. Further, to reach the goal of five million tourists, a detailed proposal was made by the state government. After detailed discussions, it was suggested that certain additional facilities should be created at the Statue of Unity includung night safari, ropeway between the Dam and Safari, a check dam to be constructed about 10 kms downstream of the Dam so that boating and water sports would be possible for a length of over 10 kms from the check dam to the Statue, amusement park of global standards, tribal museum, state bhawans to be built at the site, restaurant complex to be expanded with cuisines from all states, adventure tourism, large number of mid-segment hotels to be set up on land to be leased out by Narmada Valley Development Authority on long term lease, regular helicopter service to be started from the Statue to various towns in Gujarat and seaplanes to be operational from the Dam to various destinations.

NTAC suggests new segments to promote SoU

According to a recent report, four islands in the Andamans and three

in Lakshadweep have been identified for seaplane operations, while private sector participation has been invited for tourism-based projects, the Home Ministry said. The 5th meeting of the Island Development Agency, chaired by Home Minister Rajnath Singh, also reviewed the progress made towards the programme ‘holistic development of islands’.

Swaraj Dweep, Shaheed Dweep, Hutbay and Long in Andaman and Nicobar Islands and Kavaratti, Agatti and Minicoy in Lakshadweep have been identified for seaplane operations. Key infrastructure projects such as operationalisation of the Diglipur airport for civilian aircraft and the construction of a new airport on Minicoy Island have been accorded high priority by the government, while Coastal Regulation Zone clearance (CRZ) has been accorded for ‘Middle Strait Bridge’ on Andaman Trunk Road.

Bids for private sector participation in three tourism-based projects have already been invited by the Andaman & Nicobar

administration. They include eco-tourism projects on Smith Island and Long Island and a tent city project on Aves Island. Bids will be invited shortly for one more project on Neil Island.

Three projects in Lakshadweep have been identified for issue of bids. These include tourism projects in the islands of Kadmat, Minicoy and Suheli Cheriyakara. Environmental Clearance (EC), CRZ clearance and all other clearances required for these projects are being obtained upfront, on priority, to attract more number of reputed bidders, the statement said.

Govt. to start seaplane operations in Andamans and Lakshadweep

India Tourism Development Corporation (ITDC) ltd, the public sector undertaking under the aegis of Ministry of Tourism,

registered a respectable performance in the third quarter of the current financial year 2018-19. The total turnover in third quarter ending December 2018 stood at INR 100.77 crore as compared to 103.71 crore during the previous quarter of the last year. The company registered Profit Before Tax (PBT) at INR 11.55 crore for the quarter ended December 2018.

These details were announced in the Board of Directors’ meeting of the company held on February 14, 2019 at the Group’s flagship hotel, The Ashok, New Delhi. The major contributors to the total revenue to the corporation were the Hotels Division and Ashok International Trade Division (AITD) among others.

ITDC posts INR 11.55 cr profit in Q3 for the year 2018-19

The domestic and foreign tourist arrivals in Kerala has witnessed a healthy increase, coupled with a

record revenue earning of over INR 36,000 crore in 2018, indicating that tourism sector has rebounded quickly after the devastating August floods.

Kerala netted a record revenue of INR 36,528.01 crore from the tourism sector last year, clocking an increase of INR 2,874.33 crore. Over 16.7 million tourists visited the state in 2018 as against 15.76 million the previous year, recording an increase of 5.93 per cent, a government press release said.

Of the total footfalls, 1.09 million were foreign tourists, who visited the state that has been rated as one of world’s must-see destinations by international media and bestowed with coveted honours by premier tourism fairs across the globe. The share of revenue from foreign visitors touched INR 8,764.46 crore, during the period that also saw a spurt in arrival of domestic tourists as well. Domestic tourism sector also gained during the period with visitors exceeding 15.6 million, showing an increase of 6.35 per cent.

Significantly, in the first quarter of the year upto March 31, tourist arrival in the state recorded an impressive 12.3 per cent growth in the case of foreign visitors and 20 per cent in the case of domestic tourists.

The Nipah outbreak in some parts of the state in May and the crippling floods in August led to a fall in arrivals. This trend, however, was quickly reversed

thanks to the efforts of the state government and tourism department, putting back the sector firmly on the growth trajectory. “It is significant that the number of tourists who visited Kerala almost touched half the state’s total population. This impressive growth has been achieved against adverse factors such as the century’s severest deluge,” said Tourism Minister Kadakampally Surendran.

The UK accounted for the largest number of foreign visitors of over 200,000, followed by the US, France, Germany and Saudi Arabia. The number of visitors from other European countries such as Sweden and Italy also increased during the period.

Kerala Tourism nets over INR 36,000 crore in 2018


TravelScapes

“A STIFF TARGET IS A MOTIVATOR FOR ALL TO WORK TOGETHER AND SEE THE BEST WE CAN PRODUCE”

The ministry has selected eight bloggers, mostly women to promote niche destinations in 2019. What is the basic agenda?This comes in line with ensuring a better outreach for the brand Incredible India. Although we do our promotions all-round the year, the actual promotions are derived from the people who have personally experienced it. We are looking at increasing the reach further and hope that we will also be able to promote newer destinations in an independent light as according to us, this holds a completely different value. The bloggers we have selected are some of the known women international travellers and bloggers who have been to India before and were comfortable going around places. One of the chief agendas behind this was to promote India as a secure destination for the women travellers and another being the promotions of niche and newer destinations in India.

We are not opening this item with a pure marketing agenda but have done this to ensure that there is independent feedback of different parts of the country. The process of selecting the places covered under this campaign is a consultative procedure altogether and it would also depend upon the interest of the person. Sometimes these blogs/ write-ups may also not necessarily be positive all the time but that further gives us an interesting input as to what are the areas that we further need to look at.

India, being a destination with plenty of marvels to explore, is an incredible tourist destination in itself. However, we still see people from India moving out in lieu of finding a better vacation spot. How according to you, can we urge them to holiday within India? If you look at the domestic tourists today, the numbers are mind-boggling, probably 170 crore domestic tourists in terms of visits and if you compare it with the international tourist visits, the figure is 26 million. The domestic tourism has already taken off substantially

and the challenge for us is not the numbers but the surety of providing the basic amenities to ensure that the overall experience is reasonable for the tourists coming from other parts of the states. Working in line with improvising the experiences and the basic infrastructure at the major tourist attractions, the Ministry of Tourism has rolled out PRASAD or Swadesh Darshan Schemes that are getting implemented on-ground. The other infrastructure facilities are also significantly improving which further contributes to this. The economic growth connected with basic infrastructure development along with the improvement of the overall tourist experience is an ideal combination of nothing but our focused attention to ensure that the tourist do visit places in India with much confidence.

A major challenge for us to attract more foreign visits is because of the lack of MICE facilities and we, as a huge nation can come up with much better possibilities for MICE. Therefore, making our MICE tourism aspects economically more viable and strong in various aspects would eventually help India become more competitive in order retain the Indian travellers going out in search of better MICE facilities and attract more international business visitors to India.

Apart from the key schemes like PRASAD and Swadesh Darshan, what would be the key promotional agendas this year? Promotion being a major activity of the ministry basically focuses on overseas promotions that are mostly theme-based and focused towards particular segments. Our promotions within the country are limited to newer areas and the zones which are completely unexplored, for instance, the Northeast region and therefore, the domestic tourism promotions would be a part of continued activity. Also, we are going to keep improving the experience on our website and keep interacting everywhere to see that we are able to attract more traffic and would like to focus on

welcoming the quality tourists rather than chasing the numbers. Keeping in line with that, our focus would also include diverting them to lesser explored areas of India. We are additionally in process of adding various other international languages on the website that would help us in further increasing the traffic and making the tourist’s pre and post trips experience smoother.

Considering that you have established an understanding of the current scenario in the tourism industry, how achievable is the Mission 2020 according to you? We all need to keep very stiff objectives that eventually help us in ensuring that we are active and need to work harder towards achieving the numbers. A stiff target is a motivator for all to work together and see the best we can produce.

Taking the charge of augmenting tourism in India, what would be your personal input on how we can uplift this burgeoning sector?The Incredible India brand is already having a stature and if you take a closer look at the last four to five years, our country has emerged as the fastest growing economy among the other large economies as a country which has been very active on almost all the reforms processes including the fast development of infrastructure in the country. Given that the involved authorities here have a transparent functioning process and India is already achieving its place on all international mediums, it is making our job easier to promote the brand Incredible India. It is no longer incredible just because of its heritage sites or adventure spots but because of the way it has grown, moved on the transformational front and enhanced the overall infrastructure facilities. I believe that it is not even about promotion anymore, it is the way of how we are disseminating the information about what the country has to offer.

By Gagneet Kaur

While many of the Indian states have outdone others in upholding their well-planned marketing strategies, India’s Ministry of Tourism,

as the chief centre wants to leverage everything out of one package. Be it revamping Incredible India website, rolling out campaigns in a

rebooted avatar, inviting the bloggers to experience India’s incredibility or developing the thematic circuits under Swadesh Darshan Scheme; these initiatives have been heavily tasked with working their magic in

enhancing the tourism. Realising these measures can further bring a multiplier effect to the promotion of brand India, the Secretary

Tourism, Government of India, Yogendra Tripathi, in his first media interview after taking over charge, suggests how the proper

dissemination of information could potentially help initiate the next stage of a strategic turnaround for the brand Incredible India

SPOTLIGHT

Yogendra Tripathi


TravelScapesINCONVERSATION

AIMS TO PROVIDE HIGH-QUALITY VISITOR EXPERIENCES

With the recently-concluded Prayagraj Ardh Kumbh Mela, 2019 that established a deeply-rooted foundation for big numbers of incoming travellers in the state, Joshi asserts the fact that Uttar Pradesh is poised to become one of the biggest contributing states in India, in terms of growing inbound

and domestic tourist visitations. “Uttar Pradesh recently witnessed huge footfall at Prayagraj Kumbh, which included the unprecedented count of tourists from a number of countries across the globe. I am hopeful that the growing numbers will majorly contribute to the ‘Mission 2020’ of the Ministry of Tourism, Government of India,” she adds. She further informs that with a consistent ranking amongst the top states in terms of tourist arrivals, Uttar Pradesh is one of the most favoured states for tourists in India. In 2017, Uttar Pradesh was positioned as the second-ranking Indian state in terms of the domestic

tourist arrivals and third in terms of the foreign tourist arrivals (FTAs).

Moving ahead to advance the optimum growth of the tourism sector, the department launched the ‘Uttar Pradesh Tourism Policy’ in 2018 and the state government granted the status of ‘industry’ to all the activities

of the tourism sector. In addition to this, the department of tourism of the government of Uttar Pradesh has taken numerous steps in the past few years to position Uttar Pradesh as a preferred tourism destination in India. “An array of fiscal and non-fiscal incentives is offered to investors to create tourism products and services, to facilitate visitor convenience and increase visitor footfall. Post the launch of the Uttar Pradesh Tourism Policy 2018 and the UP Investor Summit held in February 2018, more than 100 investment proposals in the tourism sector have been received till December 2018,” says Joshi. Also, the tourism

department is focusing on promoting ‘Brand Uttar Pradesh’, on the identified tourism circuits or regions such as the Ramayana Circuit, Braj, Buddhist, Wildlife and Eco-Tourism Circuits, respectively beside the Vindhya, Shakti Peeth, Bundelkhand and Sonbhadra Regions’ circuits.

“Through innovative marketing and branding initiatives, Uttar Pradesh is establishing itself as a preferred tourism destination, by making optimum use of tourism experiences across vibrant cities, attractions, nature, wildlife, adventure, food, heritage, religion and culture,” she says. “Some of the targets to be achieved by the state, under its tourism policy include an annual increase of 15 per cent domestic tourist arrival and 10 per cent of FTAs, consistently over the next five years while attracting 1,00,000 tourists to national parks and wildlife sanctuaries in Uttar Pradesh, per year, is another simultaneous target. In addition to this,

elevating the standards of public service facilities across the state and providing high-quality visitor experience.”

Subsequently, Joshi shares that the total number of FTAs to the state in 2017 was 35, 56,204 and rising further from this number, Uttar Pradesh Tourism is planning to make the state more favourable for the foreign visitors. “In order to facilitate visitor convenience to the international tourists, the department of tourism has trained a number of tour guides and walk leaders, on various aspects of visitor experience such as the local knowledge, soft skills, to name a few in order to bridge the cultural and language barrier. Similar initiatives are to be undertaken at prominent tourist destinations across the state.”

With evident signs of development, districts such as Lucknow, Agra, Gorakhpur, Kanpur, Varanasi, Mathura, Noida, Ghaziabad, Bareily, Lakhimpur Khiri, Ayodhya, Prayagraj, have received investment projects across tourism units such as hotels, resorts, convention centres, wellness tourism, river cruise and adventure tourism. Joshi is of the opinion that such actions and initiatives will drive curiosity across consumer as well as business segments, hence translating into increased visitor footfall to the state and contributing to the ‘Mission 2020’.

By Sayanti Halder

Progressively endorsing the state as the newest ‘must-visit’ destination in India, Prof. Rita Bahuguna Joshi, Tourism Minister of the Government of Uttar Pradesh shares her strategies and established actions to achieve country’s highest tourist arrival and tourism receipts, consequently driving employment generation and ensuring best visitor experience in the state

Prof. Rita Bahuguna Joshi

SOME OF THE TARGETS TO BE ACHIEVED BY THE STATE, UNDER ITS TOURISM POLICY INCLUDE AN ANNUAL

INCREASE OF 15 PER CENT DOMESTIC TOURIST ARRIVAL AND 10 PER CENT OF FTAs, CONSISTENTLY OVER THE NEXT

FIVE YEARS.

UTTAR PRADESH

Prof. Rita Bahuguna Joshi


TravelScapes

TO TRIUMPH HIGH-QUALITY

INFRASTRUCTURE BY 2020-END

Odisha, as we know, is one of the best-kept secrets of India with 480 km coastline on the coromondol. Ranging between beaches to mountain ranges and religion to heritage, the state has a lot to offer to its visitors. While a number of infrastructure-related issues such as roads, electricity and water

have been settled with time, several destinations like Bhubaneswar, Puri and Konark are short of star-category accommodation especially at the higher end of the travel segment. Seeing the potential of this growing market that is also emerging as a ‘must-visit’ destination on the east coast, several hotel chain brands such as the Taj and ITC are foraying into the Odiyan soil yet the quantity is still next to negligence. Having received the recognition of ‘Tourism Brand of the Year’ in January 2019, the department of tourism in the government of Odisha has realised the great task of sustaining its brand reputation in the market. At the same time, Odisha Tourism is principally

concentrating on boosting the infrastructure of the state, in terms of a tourist destination, in order to attract and maintain more visitors, coming from other Indian states and overseas.

“For us, at Odisha Tourism, the primary focus is to develop infrastructure in the state. We are

complementing it with aggressive marketing and promotion of the tourist places in the state. By 2020, we aim to have a high-quality infrastructure, established in places to welcome tourists whether opting for an eco-tourism set up or luxury resorts. We have some projects in the pipeline, including water sports facilities, beachfront parks and cleaner beaches to name a few, which will soon be implemented for faster incoming of tourists to the state. Also, we also want to extend our outreach to foreign countries via roadshows and participation in various trade events,” expresses Dev. Additionally, he informs that the tourism board is aiming at

fetching bigger private investors and hotels brands to enter their state by offering them with leasing agreement and relaxation of the rules, for the same.

Furthermore, Dev notifies that Odisha Tourism Development Corporation (OTDC) has additionally revamped its official website and

deployed Adobe Experience Manager (AEM) in it that would conflate Artificial Intelligence (AI) and analytics to provide better services to the tourists of all segments. “We have aggregated five websites into one to create a consolidated portal and provide a one-stop solution and single identity of Odisha for any prospective tourist. Also, we have merged the websites as one cannot have multiple positioning for promoting tourism. Apart from tourism packages, the portal will offer transaction services to the tourists,” he adds.

In 2017, Odisha received a record number of foreign footfalls and that was surpassed in 2018 when Odisha

witnessed a record surge in tourist footfall during November to December 2018, courtesy the Men's Hockey World Cup coinciding with the state's peak tourism season. The state received 1.61 million and 2.22 million domestic tourists in November and December 2018, respectively, rising up to 60 per cent higher than average numbers. Foreign tourists also arrived in higher numbers within those two months with an average monthly arrival of 15,000, higher by around 50 per cent.

With the ongoing growth of both domestic and foreign tourists visiting Odisha, year-on-year, the state tourism board is further engaging with more travel trade while budding job opportunities on the base level of manpower in the industry. “Since we are living in a digital age where the news travels as fast as sound, it is important for everyone in the tourism and hospitality industry to provide a wholesome experience to the tourists. I say ‘experience’ as because tourists are not just travellers but explorers, acting as brand ambassadors of the place that they are visiting. The manpower should be trained in digital areas and enlightened about how tourism isn’t just related to visiting places anymore but also the history and nuances of that place,” opines Dev.

By Sayanti Halder

Establishing long-term plans to bring in strategic investment into the tourism sector with the

involvement of the private sector, Vishal Dev, Commissioner-cum-Secretary-Tourism,

Government of Odisha enlightens how the state is aggressively working on supplementing the

infrastructure in the ‘Land of Temples’ Vishal Dev

WE HAVE AGGREGATED FIVE WEBSITES INTO ONE TO CREATE A CONSOLIDATED PORTAL AND PROVIDE A ONE-STOP SOLUTION AND SINGLE IDENTITY OF ODISHA FOR

ANY PROSPECTIVE TOURIST.

ODISHAINCONVERSATION

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Each of our diving schools is conveniently located within your hotel’s grounds, so there’s no need for a taxi or transfer, while all of our dive sites are only a short boat ride away. Each dive lasts a total of two hours, including time on the boat, so family members who prefer not to dive won’t have to spend the whole day away from their loved ones!


UPDATE TravelScapes

Sunrise Representations has recently been appointed as Sales

Representative Office for Balitrip Wisata (Destination Management Company) in India. Sunrise plans to increase the sales for Balitrip Wisata by promoting the best hotel and sightseeing options offer for the Indian travellers to Bali.

Dhiraj Kumar, Managing Partner, Balitrip Wisata said, “We are looking forward to this partnership with Sunrise Representations as, this

highly experienced team understands the India outbound market very well. Taking cognizance of the fact that India is a significant market for Indonesia, we are optimistic that Balitrip will be able to attract good numbers to the destination with its unique product offerings. We will continue to be aggressive with our marketing campaigns. At the moment our operations offices are in New Delhi and sales offices are in New Delhi, Gujarat, Madhya Pradesh and

Maharashtra.”Nisha Shrivastva, Founder,

Sunrise Representations said, “We are happy to add a DMC client to our portfolio. We are confident that the strong relationship with our travel agents over the years will result in increased sales for Balitrip Wisata. We will make efforts to enable the travel agents to make the best itineraries for various segments and offer new products for Bali and beyond.”

Vietnam Airlines and Sabre Corporation were joined by President of the United States of America Donald Trump and President of the Socialist

Republic of Vietnam, General Secretary of the Communist Party of Vietnam, Nguyen Phu Trong, at the Presidential Palace in Hanoi, for the signing of a Memorandum of Understanding (MoU) between Sabre and Vietnam Airlines and its subsidiary.

The MOU describes Vietnam Airlines' intention to significantly expand their existing strategic relationship with Sabre, with a potential value of over USD 300 million. The scope of the signed MOU includes innovative technology from the Sabre AirVision and AirCenter portfolio that will complement SabreSonic, Vietnam Airlines' existing Passenger Service System (PSS), which was recently renewed. Together, Sabre's solutions will help contribute to the carrier's profitability and digital abilities once implemented, supporting their objective to become a digital airline by 2020.

The Sultanate of Oman has recorded a 12.37 per cent growth in Indian tourist arrivals with 357,147 travellers visiting the country from January

to December 2018 vis-à-vis 317,844 in 2017 making India the second highest source market for Oman. This marks a remarkable growth of 39.4 per cent over the last five years, as per the statistics released by Oman’s National Centre for Statistics and Information (NCSI). The country received 1,484,063 international travelers in 2018 vis-à-vis 1,369,199 in 2017, which is significantly higher, showcasing a growth of over 8.39 per cent. The numbers do not include regional travelers from other Gulf Cooperation Council (GCC) countries, who do not require a visa. Speaking about the incredible growth, Lubaina Sheerazi, India Representative, Ministry of Tourism, Oman said “2018 has been a splendid year for the Ministry of Tourism. India represents a substantial and vast market for Oman, given the high percentage of travellers willing to travel abroad and experience new destinations. We have been observing a steady year-on-year increase in tourist arrivals to Oman from India and are extremely pleased with the consistent growth.”

Visa processing firm VFS Global stated that in a span of one

year, the demand for doorstep delivery of visa services grew by 144 per cent in India in 2018. The on-demand service provided by VFS Global started in 2016 and allows enrolment of biometrics and document submission at the applicant’s doorstep instead of visa application centres.

Goa, Lucknow, Shillong, Nagpur, Bhubaneshwar, Mangalore and Gurgaon saw more than 100 per cent increase in the number of ‘doorstep’ applications and the highest number of such applications were processed in Nagpur and Indore, VFS Global stated.

VFS Global said 2018 not only saw an increase in applicants from India’s metros, but also witnessed first time demand for doorstep visa services from the cities of Allahabad, Amravati, Trivandrum, Erode, Surat, Nagercoil, Varanasi, Gorakhpur, Tiruppur, Muzzafarpur, Indore, Palakkad, Guwhati, Jodhpur and Chattarpur.

In Shillong, the doorstep visa application grew from two applications in 2017, to 150 in 2018.

The trend of consumers wanting to seek convenience, even at an additional cost, indicates the potential for growth of personalisation and customisation in government-to-citizen services.

“While VFS Global has an extensive physical network of Visa Application Centres in 17

cities across India, this service exponentially increases the reach of visa services to every corner of the country. It is significant to note that there was high growth in doorstep application numbers even in cities where there are physical centres present. Flexibility and superior customer experience are top priorities of customers in any sector, and the visa industry is no different,” said Vinay Malhotra, Regional Group COO – Middle East, South Asia and China, VFS Global.

Smaller states like Mizoram, Telangana and Chattisgarh, along with countries such as Bhutan and Sri Lanka, entered the demand circle. Corporates, large groups of travellers, film crews, celebrities, travel agencies and high net worth individuals were among the majority of those who availed these services.

VFS Global offers this service for 12 client governments, namely the UK and the 11 Schengen governments and this service is available across the globe where VFS Global manages visa services.

Balitrip Wisata appoints Sunrise Representations as India Representative

Vietnam Airlines and Sabre to expand strategic relationship

India becomes second highest source market for tourism to Oman

144 pc increase in Indians opting for doorstep visa applications: VFS Global

TRADE

Nisha Shrivastva


UPDATE TravelScapes

The thrill of meeting a loved one, who lives miles away, is always one to look forward

to. This becomes extra special when parents visit their children residing abroad. Smart parents, like Ashok Soni, take suitable travel assistance and insurance coverage when they make such trips, as they understand the costs and risks involved with any emergency in a foreign land. Soni was visiting his son in Bangkok when he experienced sudden uneasiness and complained of chest pain. His son immediately contacted the emergency assistance team of TrawellTag Cover-More who arranged for the hospitalisation of Soni in Bangkok. Post examination, the medical team advised Soni to undergo angiography and immediate surgery to place an artificial pacemaker.

The TrawellTag Cover-More global assistance team swiftly supported Soni’s family by liaising with the hospital to provide regular updates on Soni’s health. They also mediated with the underwriter and facilitated end-to-end financial

assistance and coordination with the hospital. On being discharged from the hospital, Soni decided to stay on with his son in Bangkok, with a sense of gratitude for travelling with TrawellTag Cover-More’s global assistance and insurance. The expert assistance team at TrawellTag Cover-More consistently endeavours to protect every traveller at all times.

Ankush Soni, son of Ashok Soni and a happy customer of TrawellTag Cover-More shared that the emergency assistance team at TrawellTag Cover-More swung into action immediately and their unwavering support put his father into the path of recovery. “At Goibibo, we aim to bring the best experience for our customers by taking all the hassle out of travel. TrawellTag Cover-More’s prompt and impeccable travel assistance and insurance services complement our core values and help our valued customers with end-to-end support during any travel related exigencies,” shared Sanjay Bhasin, COO of Goibibo.

TrawellTag Cover-More eyes to repair ailments and living

Leading East African tour operator Shian Tours and

Travel has appointed TRAC Representations as their DMC representative in India. The objective is to strengthen trade relations and execute marketing initiatives by promoting Kenya, Tanzania, Uganda, Rwanda and South Africa as a destination for diverse segments of travellers. The idea is to enhance these as the most favoured travel destinations for leisure and business amongst the Indian travellers.

Commenting on the development, Jane Macharia Gituto, Managing Director, Shian Tours and Travel said:

“Shian Tours and Travel Ltd is happy to appoint TRAC Representations (India) Pvt. Ltd as our representative for the India market. With the vast Kenyan expertise they have, we know they will be able to support our partners in India and get more on board.”

Rajeev Nangia, COO, TRAC Representations expressed, “Our vast experience in B2B marketing and expertise in region is going to assist us in taking Shian’s product diversity in India market. This tie- up is aimed at providing Indian agents, a diversified product for Kenya, Tanzania, Uganda, Rwanda and South Africa, at value pricing.”

Travel start-up Escapes Club, an arm of Luxury Escapes - Australia’s premier online platform for luxury holidays with

inclusions at insider prices, is now in India. Launched in India in 2016, Escapes Club now counts over 500,000 members in India alone and has partnered with over 150 luxury resorts in the region - including brands such as Oberoi, ITC, Marriott, Four Seasons and Hyatt. Luxury Escapes has since launched in further international markets including Singapore and Hong Kong, with further markets to follow in 2019.

To generate socio-economic benefits from tourism sector in Uttarakhand, it has

been Uttarakhand Tourism Professionals Association’s (UTPA) sincere endeavour to help locals in getting jobs to avoid further migration from this part of hilly area of Devbhumi.

Therefore, in UTPA’s continuous efforts in promoting tourism to Uttarakhand, Uttarakhand Tourism Professionals Association, organised a workshop on Role & Sensitisation of Rafting Guides / Mountaineering Guides / Local Guides/ Tour Operators and Hoteliers at Divine Resorts, Rishikesh, Uttarakhand in collaboration with India Tourism Delhi, Ministry of Tourism, Government of India on February 16, 2019.

The workshop began with inaugural address by UTPA’s Founder President, Ravi Gosain who welcomed the participants and shared the details about the activities of UTPA. He approached the participants to share their problems with UTPA, so it can be taken forward with the higher authorities at the relevant forum. He urged other associations engaged in tourism sector in Uttrakhand to join hands for promoting Uttarakhand as an important tourism destination in India. Gosain stated the need of the hour is to frame regulations and enforcing the guidelines to operate

rafting and mountaineering activities in Uttarakhand. Though he was in favour of promoting all out 'Destination Uttarakhand' to generate and help locals to get maximum benefit out of it and to save them from moving out of Uttarakhand but at the same time he was emphatic and cautioned the participants about conserving and protecting the fragile ecological balance of Uttarakhand region.

Anil Oraw, Regional Director-North India addressed the gathering and detailed various activities being undertaken by MoT in promoting tourism to Uttarakhand. UTPA also invited officials from Uttarakhand Tourism and few subject experts to deliver lectures followed by a documentry on adventure tourism.

Shian appoints TRAC as its DMC Representative in India

Travel start-up Escapes Club opens in India

UTPA organises a workshop in Rishikesh

UPDATE TRADE

Jane Macharia Gituto Rajeev Nangia

UPDATETravelScapes TRADE

Ras Al Khaimah (RAK) organised a destination workshop in collaboration with Travstarz Global Group last

month in New Delhi. Both brands joined hands to educate the exclusive travel partners about the emirate and shared exclusive facts for exploring Ras Al Khaimah. Present at the workshop were Navritu Rai, Tourism Manager of Ras Al Khaimah Tourism Development Authority (RAKTDA) with CEO of Travstarz, Sucheta Nagpal.

RAKTDA organises destination workshop with Travstarz Global Group

Nathan Blecharczyk, Airbnb Co-founder and Chief Strategy

Officer, has announced an Indian-first partnership with the Digital Empowerment Foundation to deliver hospitality skills training to 15,000 potential women entrepreneurs in India. He also shared Airbnb’s vision to identify India’s high potential, but lesser known tourism destinations and promote them to a global audience of travellers in partnership with the Government of India.

Speaking on the occasion, Blecharczyk said, “We are committed to support the Government of India in its efforts to create skilled entrepreneurs, including women and youth, in India’s tourism sector, especially in destinations across the country that are unexplored treasures for both global and domestic travellers.”

He added, “We are aligned with the Prime Minister Modi’s vision to showcase India’s unique cultural treasures to the world, including heritage sights, craft and artisan villages, and spiritual landmarks.”

KJ Alphons, Minister of Tourism (I/C), Govt. of India said, “Airbnb is a valuable partner that can play a critical role in supporting to make tourism a strong pillar of economic growth by nurturing micro-entrepreneurs across rural India and showcasing the authentic experiences India has to offer to the outside world”.

Atout France Tourism Development Agency and La Vallée Village

organised an informal networking exchange in the form of an aperitif for key representatives of the trade at the recently-concluded second edition of the Luxury Lifestyle Weekend held at Jio Gardens in BKC Mumbai. This interaction allowed the guests an opportunity to actively engage in discussions and interact with Patrick Allais, Business Development Manager, La Vallée Village. He apprised the guests on all the latest offerings available for their clients at La Vallée Village.

Airbnb to train 15,000 women hospitality entrepreneurs in 2019

Atout France and La Vallée Village organise networking event for trade

UPDATE HOSPITALITY UPDATE AVIATION30 AccorHotels creates sensation with unveiling of Novotel & ibis OMR THE FIRST COMBO PROPERTY IN THE CITY OF CHENNAI OFFICIALLY WELCOMED THE GUESTS FROM NOVEMBER 12

50 SriLankan now flies to Melbourne PASSENGERS WILL NOW BE ABLE TO ENJOY THE COMFORTS OF AIRLINE’S MODERN AIRBUS A330 AIRCRAFT BETWEEN MELBOURNE AND COLOMBO

36 EXOTIC INDIASOUTH INDIA: KISSED BY THE SKYSouth India’s green is distinct from what you find anywhere else in the country. We bring you picturesque corner of the nation that serves as a visual cushion that makes up for the harshness of the city life.

42 GLOBE TROTTERMALDIVES: WHICH ISLAND?What is that Maldives can offer that the other beach holidays can’t?

Stay at Our Attractive Hotel near the Khajuraho Temples

The Radisson Hotel Khajuraho is an ideal place to stay when visiting Khajuraho, 1.5 Kms from the western group of temples a UNESCO World Heritage site and less than 2 kms from Eastern& Southern Group of Temples. Other major attractions are Panna National Park, famous for its tigers Pandav Falls, Raney falls, Kallinjer Fort. After a day of travel, schedule a pampering massage at the on-site Temple Spa.or to play a game of chess in the recreation area. You can also soak in the sun by our scenic outdoor swimming pool or take the kids to watch a puppet show during dinner. Enjoy the Famous International Dance Festival during the evening in the last week of February

Hotel Amenities & Services. Additional amenities and services include:• Restaurant and bar• Car hire service• Concierge and currency exchange• Fitness centre• Valet parking• Business centre• Wireless broadband Internet access in all public areas

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Radisson Jass Hotel KhajurahoBy Pass Road, Khajuraho, Madhya Pradesh 471606Contact: +91 7898918433, 1-800-1800-333 Email: [email protected]

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TravelScapes

With the rapid expansion of India’s outbound travel industry in addition to travellers’ propensity leaning towards flying abroad, it is at a very exciting phase for the foreign countries aimed at attracting more visitors to their soil. Thereafter, with the foreign tourist offices comes the utmost influence of the embassies and speaking in tandem with this idea, TravelScapes spoke with the dynamic ambassadors of foreign lands, discussing how their countries are catering to the shifting demands of travel in addition to scopes of enhancing the bilateral relations between the two nations, thus boosting bi-polar traffic and tourism

EVOLVING FOR A TACTICAL TOMORROWDIPLOMATS ILLUSTRATING EXISTING AND FRESH AVENUES OF TOURISM GROWTH

CENTRE STAGE TravelScapes

By Gagneet Kaur & Sayanti Halder


TravelScapes CENTRE STAGE

The relationship between Turkey and India has steadily grown year-on-year in both depth and scope, spanning through many different areas of cooperation including tourism. The Turkish Tourism Board in India, during a recent roadshow, announced that the number of Indian tourists travelling to Turkey could reach nearly 2, 50,000 arrivals in 2019. Moving in tandem with the vision and mission to boost the two-way traffic, the Embassy of Turkey in New Delhi is hopeful of observing a rise in numbers with an increase of direct flights between both the countries. “Expansion of air connectivity between India and Turkey will boost tourism movement in both ways. We are grateful to the relevant ministries of the Government of India who realised the need in the market and paved the way for a new airliner company to join the civil aviation between these two beautiful lands,” Torunlar starts off on a high note.

Further sharing his thoughts about the commonalities in historical and cultural relations between India and Turkey, Torunlar continues talking about the plans of enhancing the bilateral links. “The year-on-year figures are evidence of the rising interest in India towards discovering Turkey. It is not only our common cultures dating back to centuries but also the great hospitality that every single Indian enjoys during his stay in Turkey and shares the experience with friends and families after returning back home.”

“Bilateral relations are also on rise similar to tourism. India’s exports to Turkey, as well as imports, have hit new records in 2018. Last year, the bilateral trade volume was increased by 24 percent and recorded as 8,7 billion US Dollars. This is an all-time record. It is also a strong sign of bilateral cooperation and collaboration. Honorable Prime Minister of India Narendra Modi and President of Turkey

His Excellency Recep Tayyip Erdoğan put the target as 10 billion US Dollars by 2020. I think the traders in both countries will achieve this before the set date,” Torunlar shares.

While the consensus of boosting the bilateral relations stands as a major connecting factor between the two countries, connectivity, on similar lines, emerges as one of the most significant aspects. Taking the opportunity to acknowledge the hurdles related to visa processes encountered by the Turkish nationals, Torunlar, pointed out that there is a reasonable increase in Indian tourists coming to Turkey; however, they would like to see a similar surge in Turkish tourists going to India. “When it comes to granting visas to the Indian travellers, the existing regime to obtain visas for Turkey is very easy. Last year, nearly 70 per cent of 1.5 lakh Indian guests benefited from the e-visa

scheme of Turkey. The rest were granted a sticker visa, which is also not difficult to apply for and get. However, it is important to note that the Turkish nationals are still left out of India’s e-visa scheme which covers more than 160 countries of the world,” he highlights.

When asked about the common queries raised by the Indian travellers, Torunlar specifies, “Either you name it as a query or a complaint, the only common question I am facing when I talk with Indians travelling to Turkey is ‘Why aren't there more direct air frequencies between the two countries?’. My reply always is that ‘we are working hard to seek the consent of Indian authorities to expand both the number of frequencies and destinations for air transport between India and Turkey.’ Because nobody prefers to waste time for flight connections especially while travelling on a route of maximum of six hours.”

Ambassador of Turkey in India, Şakir Özkan Torunlar urges how boosting direct connectivity and visa relaxations for the Turkish nationals can be a win-win scenario for both the countries

Y-O-Y FIGURES ARE EVIDENCE OF THE RISING INTEREST

IN INDIA TOWARDS DISCOVERING TURKEY


TravelScapesCENTRE STAGE

Ever since Finland re-entered the India market in 2018, with expectations of attracting a bigger number of travellers, the tourism department of the ‘Land of Midnight Sun’ has been consistently toiling to bring new tourism products and experiences for this country. Vaskunlahti shares how the destination is a notch higher in terms of pricing when compared to other European destinations, considering the unconventional offerings that Finland has to offer. Establishing a vast presence amongst both the consumer and trade-end platforms, respectively, she informs that Finland is looking forward to more of the crème-de-la-crème of ‘class’ tourists instead of the ‘mass’ segment. Observing the shifting trend of the Indian travellers of looking out for

new and niche destinations, the Embassy of Finland, under the supervision of Vaskunlahti plans to showcase the unconventional offerings of Finland as a tourist destination.

“It is a fact of life that special things come with a price, therefore experiences in Finland do cost a bit more than any other neighbouring countries but visitors also get a value-for-money trip to this destination. So, we are looking for travellers who appreciate what they get for the offered price. Also, we are concentrating on travellers who want something unusual from nature’s point of views such as lots of lakes, forests along with pure, fresh air or Finnish winters in Lapland or in southern Finland. I would welcome travellers of every kind who appreciate what

Finland has to offer, not just its pristine nature and seasons but also its striking cultural activities,” she states and continues saying how Finland is also looking forward to more visitations of Indian students to her country for graduate and post-graduate studies, considering that the Finnish education system is ranked among the best in the world.

When enquired about how the tourism department of Finland, working in tandem with the Embassy, is planning to position its destination as a top preference for the Indian travellers, Vaskunlahti replies, “India is a very spirited market thus, one really has to put in effort on how to promote their offerings to the travellers. Primarily, we are engaging with the ‘right people’, be it the writers, journalists, travel agents or tour operators, while enhancing our targeted marketing in Delhi, Mumbai and Kolkata. We are also concentrating on certain segments such as MICE and solo travellers, especially women, as Finland is a safe country to travel.” She further affirms, “Concentration, segmentation and discussion with the multi-players is our agenda and trying not to swallow the whole of India in one bite but little by little would be our approach.”

Speaking of strengthening the bilateral ties between the two countries that would eventually boost tourism, both ways, Vaskunlahti shares that the year 2019 is the 70th anniversary of Indo-Finnish diplomatic relations and the country is planning of several cultural events with a special opera named ‘Savitri’, taking place in New Delhi towards end of March. “This year, we will promote Finnish architecture and designs and showcase our truest architectural heritage. Also, we will endorse some travellers and writers to visit Finland and preach about our place, this year."

Ambassador of Finland to India, Nina Vaskunlahti discloses that the destination is reaching out Indian travellers who appreciate value-for-money trips to indulge in the off-the-beaten-track experiences

WE ARE LOOKING FOR TRAVELLERS WHO APPRECIATE WHAT THEY GET FOR THE

OFFERED PRICE


TravelScapes

In recent times, the ‘Rainbow Nation’ has identified India as one of its key source markets for tourists. This is something that President Matamela Cyril Ramaphosa also mentioned in his State of the Nation Address, earlier this year. Extracting interpretations from that, the South African High Commission in India, working with South African Tourism, will be intensifying the overall efforts to market the destination as a preferred tourist place for the Indian travellers. Last year, having received over 90, 000 Indians in South Africa, the number of Indian tourist arrivals is expected to hike up in the coming days due to the country’s consistent initiatives of simplifying the transit.

“South Africa is a world-class travel destination that offers value-for-money experiences. As a tourism destination, we cater to all budgets. That said, we are aware of how our marketing of South Africa in the India market needs to be fresh and unique in order to capture this discerning market. Therefore, we will promote South Africa through the lens of an Indian traveller, localising our approach for this specific market. In addition to the well-known tourist destinations in South Africa, we are introducing new regions and more diversified products and experiences,” elaborates Joubert and adds, “The importance of a direct flight is something which we are very much aware of and also raised during President Ramaphosa’s recent visit. Efforts are underway to see how this issue can be addressed. The simplification of the visa requirements, as to be expected, is also a reoccurring theme. As we are aware that these two issues feature prominently with the Indian

traveller, South Africa is working hard to make it easier and more convenient to visit our beautiful country.”

Speaking about the common queries that SA tourism and Embassy receives from India’s existing market, Jobert informs that most travellers ask about a direct flight, which is important for both leisure and business tourists, in particular, the MICE travellers. As it stands, Joubert also updates that it takes between five and seven working days for South Africa to process a visa application, more efficient than some of their competitors. In addition, South Africa and India are also working on a ‘Visa Simplification Agreement’ that aims to facilitate the movement of people between our two countries.

With the growing and ongoing traffic of

both leisure and business travellers between the two countries, the bilateral relationship between India and South Africa is succeeding strong and the High Commission is doing more to enhance the warm and strong bonds between the two countries. “During the recent state visit, South Africa and India signed a three-year Strategic Programme of Cooperation (2019 to 2021), which highlights tourism, including the promotion of tourism activities, green tourism along with coastal and marine tourism, as a major area of cooperation between both countries. South Africa and India are committed to further deepening the friendship between the two countries while ensuring strategic coordination and joint efforts to enhance cooperation between the two countries and their people,” boasts Joubert.

WE WILL PROMOTE SOUTH AFRICA

THROUGH THE LENS OF AN INDIAN TRAVELLER

Deputy High Commissioner (Chargé d’Affaires), South African High Commission: New Delhi, BJ Joubert endorses how the tourism department of his country is localising its approach along with simplifying visa processes to attract more Indian travellers

CENTRE STAGE


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Since the time Indian travellers have increasingly become more adventurous in planning their travel, the survey data shows that countries like Iceland, already being popular because of Northern Lights, are likely to receive a decent upsurge in the number of Indians travelling to this magnificent country.

“Iceland is a real destination in itself and the name doesn’t say it all. Apart from the Northern Lights which are probably the country’s biggest and most preferred attraction, Iceland geographically, has Europe to its east and US to its west and one has numerous opportunities to travel in either direction. Fortunately, the number of tourists coming to Iceland has increased tremendously in the last seven to eight years. In 2018, we had a total of 2.2 million tourists come to Iceland. That’s a huge number when we look at the fact that our population is mere 350,000, however, we are happy to welcome the tourism traffic. We have seen the same trend in Asia and particularly in India. We can gauge based on the calculations where tourists are coming from to Iceland and have noticed a rise in numbers from the

Indian tourists. In 2013, we had 3,000 nights where Indians were staying in hotels in Iceland and in 2017 the number is 21,000 which is an increase of 300 per cent. We have observed a similar trend in the visa application process where a 50 per cent of increase has been witnessed for the last five years. Last year, we received 7,000 visa applications from India. We have been trying to constantly educate Indians about the countless possibilities of travelling to Iceland. Hopefully, we will see the number of tourists go up year-on-year,” Stefansson says.

Post the announcement of launching its maiden flight from Delhi to Iceland in May last year, WOW Air, the long-haul low-cost carrier’s business nosedived and had to shut off its operations following which it also zeroed out flights to Chicago and Los Angeles later in January. According to Stefansson, several reasons like financial backing, lack of interest in the market and last-minute policy negotiations could have attributed the troubles however, he is quite confident of further seeing a boost in the connectivity between Iceland and metro cities of India. He notifies, “We are now quite hopeful that the main Icelandic carrier, Icelandair which has been around for 100 years, is looking very closely into the possibility of having direct flights from Delhi and Mumbai. Therefore, we can hope of hearing an encouraging update by the end of this year. Also, be it long-haul or short-haul, what I believe in is if you are a passionate traveller, nothing stops you to visit places, even if it may take time to reach the desired destination.”

Further addressing the common query of travellers to Iceland, Stefansson elaborates that the embassy has been constantly working towards easing the overall visa application process and curtailing the waiting time which initially was 14 days and this is expected to become relatively easier from April this year. “We will speed up things as fast as we can

but without ruling out any exemptions out of the main rules as Iceland, being under the Schengen umbrella, already gives countless opportunities to travel around and one can fly directly from Reykjavik to different locations in east and west coast of The U.S.”

Being an Icelandic politician, former Minister for Social Affair, a diplomat and a journalist, Stefansson very well understands the significance of strong bilateral relations between the two nations and comprehends the fact that how objective shifts from self-interest to common advantage when it comes to promotions and cooperation of the two countries. Speaking about enhancing the Indo-Icelandic ties in terms of tourism, he states, “I have always believed that when one thing is working in the right direction, all will work eventually. Same is applied when it comes to our relationship and good connections with India that have specifically boosted after we opened the Iceland Embassy in India in 2006 and the Indian authorities opened an embassy in Reykjavik in 2008. Being an old politician, I understand that it is very important in every sense that the cooperation between the authorities and politicians goes hand-in-hand. Therefore, we, as a common channel, work collectively towards enhancing cooperation and making efforts to cultivate these relations further. In terms of our involvement with the industry here in India, we are doing a lot of efforts in engaging with filmmakers in India as it is a huge market and Iceland, being a picturesque country offers numerous locations for film shooting and other documentary projects. The fact that parts of the popular TV show Game of Thrones were shot in Iceland also has helped in increasing its popularity among the Indian travellers. We have had a few filmmakers taking notice every year and through segments like these, we see the tourism of Iceland moving towards a positive direction.”

Ambassador of Iceland to India, Guðmundur Árni Stefánsson insists on boosting connectivity to India and promoting stronger business relations between the two countries

WE WILL SEE THE NUMBER OF TOURISTS GO UP YEAR-

ON-YEAR

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TravelScapesCENTRE STAGE

Contributing between seven and 10 per cent of the nation’s total GDP, Azerbaijan takes its tourism industry very seriously, thanks to its abundance of tourism products. With the recent announcement of operating a direct flight between New Delhi and Baku, Shikaliyev addresses India as a major source market for the country as more Indian travellers are looking beyond the conventional destinations, nowadays. Last year, around 40,000 to 45,000 Indian tourists visited Azerbaijan and at the same time, four Indian movies were recently shot in Azerbaijan after which, its tourism department expects the number of Indian tourists visiting Azerbaijan to increase, considerably.

“Azerbaijan is a flexible country for Indian

tourists with its pleasant climate and class-apart hospitality of the English-speaking locals. So, Indian tourists can experience the finest of the destination as our country would facilitate Indian tourists in the best possible way,” shares Shikaliyev and adds, “The number of Indian tourists coming to Azerbaijan is increasing day-by-day and we are very keen on increasing the traffic as the country has all the facilities to receive a large number of Indian travellers. By May 2019, we will have direct flights connecting Delhi and Baku and in order to facilitate more business and leisure tourists, we have planned to facilitate e-visas to Azerbaijan for Indians within three working days, through the hassle-free and mobile-friendly visa process.”

Further discussing the flight connectivity between the two countries, he confidently states that the new flights would exponentially increase the number of Indian tourists coming to Azerbaijan. “The national carrier of Azerbaijan wants to operate the flight to Delhi and at the same time, some more Indian companies also have shown interest in operating flights between Delhi and Baku. Thus, more corporates and families can visit and spend time in Azerbaijan and consequently, Azerbaijanis would be more increasingly visiting India hence, boosting tourism and also strengthening political relations between the two countries.”

Extracting from that thought, Shikaliyev shares the vast scope of enhancing the bilateral relations between India and Azerbaijan and how that would boost the economy of both the countries. “As of now, everything is situated on the economic interest. Basically, at the core of every political partnership, economic reasons are vital, which means that Indian businesses with Azerbaijan and vice-versa, along with a whole spectrum of relations of people travelling from one country to another, establishing production units, export-oriented organisations and selling their products in the region, would augment the relations. From last year, our trade ties have been expanding and I believe that by the end of this year, Azerbaijan will benefit even more with India’s attention shifting towards us,” he adds. “The cultural exchanges are also happening and we have had deep cultural relations between the two countries in the former years. Historically, our cultural ties have always existed and are strengthening furthermore.”

OUR COUNTRY WOULD FACILITATE INDIAN

TOURISTS IN THE BEST, POSSIBLE WAY

Ambassador of the Embassy of Azerbaijan to India, Bangladesh, Bhutan Maldives, Nepal and Sri Lanka, Dr Ashraf Shikhaliyev emphasises how his country is ready to receive Indian travellers especially with the launch of direct connectivity

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Promoting Taiwan as a safe, attractive egalitarian with a stable society that is economically developed and culturally diversified, Tien narrows down his focus into sending more Indian travellers to his destination. “Taiwan has established itself as a major tourist destination in the Asia-Pacific region, attracting more than 10 million foreign visitors, four years in a row since 2015. We received 35,000 Indian visitors in 2017 and registered an arrival growth of 10.33 per cent between January and October in 2018, compared to the same period a year ago. The trend is positive but not much yet satisfactory, as India is the fastest growing economy in the world and its middle-to-high income class swell so quickly. We anticipate Indian visitors to Taiwan will

exceed 60,000 by 2021 and hopefully, with my government’s resolute efforts to enhance the overall relationship with India, we would see over one lakh Indian tourists visiting Taiwan annually in the years following,” he further expresses.

Based on the New Southbound Policy initiated by President Tsai Ing-wen in 2016, Taiwan has been working relentlessly to strengthen its relations with many South Asian countries, especially India in various areas including culture, education, technology, trade, people-to-people contacts has made remarkable achievements in the related fields. “In the tourism sector, Taiwan firstly eased its visa regulations to India and other five ASEAN countries by

allowing their citizens to utilise the Travel Authorisation Certificates (TAC) system since September 1, 2016,” elaborates Tien. With access to the TAC online portal, qualified Indian passport holders could save thousands of Rupees in application fees and traffic time on the road for submitting their applications at TECC. Followed by this, on June 1, 2017, the TAC procedure was further opened up for qualified citizens from India to apply online while the Taiwan Tourism Bureau (TTB), furthermore, is offering an ‘Easy Visa’ facilitation treatment exclusively for group tourists to visit Taiwan. “For the near future, TTB and TECC will continue working with other government departments on more measures to attract work-place-incentive and tour package travellers to go to Taiwan,” Tien adds.

On the other side, he has observed from a market survey that for Indian travellers, the expense of land tour in Taiwan is not too high compared with other countries but the total expenses after adding the airfare may become too costly to opt. “It is understandable as currently, only China Airlines operates two direct flights a week in the summer season and three flights a week in winter season between New Delhi and Taipei City, with the average price for a return ticket in economy class charging around INR 50,000. By allying with other airlines, we hope more flights can be connected to Taiwan and offer more flight choices to Indian travellers at a comparatively lower rate,” he shares and continues, “To further work on this, our efforts also include building a multi-stop alliance by expanding flight connections to other cities from those in Taiwan.”

WE WOULD SEE OVER ONE LAKH INDIAN

TOURISTS VISITING TAIWAN ANNUALLY

The Representative of Taipei Economic and Cultural Centre in India (TECC), Ambassador Chung Kwang Tien expresses how his country is prepared to accommodate more Indian travellers in the days to come

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TravelScapesTravelScapesCENTRE STAGE

India’s bilateral relations with Thailand are deep-rooted in history, ancient cultural connections and extensive people to people contacts. In the past two decades, with regular political exchanges, growing trade and investment, India’s ties with Thailand have now evolved into a comprehensive partnership. And tourism, being an important area, embodies high potential for enhancing these people-to-people contacts as well as bilateral business exchanges.

“Thailand and India share deep historical, commercial and cultural linkages that date back for millennia. However, not all Thais and Indians realise that. Our mission at the Embassy is to help the people to be aware of the deep-rooted ties and heritage that we share, as that is the strongest foundation for enhancing our relations in all dimensions. Tourism thereby remains one of the most effective means for enhancing our mutual cultural awareness,” Gongsakdi highlights.

“More than 1.59 million of Indian tourists visited Thailand in 2018, which is a 12.83 per cent increase from the previous year. Thanks to the seamless connectivity and visa relaxations that have enabled us to see steady growth. Indian tourists currently enjoy free Thai Visa on Arrival until April 30, 2019, and existing airlines continue to operate new routes between Thailand and India. Around the end of last year, several airlines including NokScoot, GoAir, IndiGo, Spice Jet have started new flights, accounting for an increase of about 12,000 seats per week. Additionally, Vistara awaits permission from the Government of India (GoI) to connect Delhi with Bangkok, and later Phuket and Chiang Mai. The GoI has also secured direct flying rights to Krabi and Pattaya for Indian designated carriers. With regards to traffic rights, recently India and Thailand have agreed to increase bilateral capacity entitlements by 6,150 additional passenger seats per week. On the Thai side, we

are about ready to make representations to the Government of India for another increase in capacity entitlement. On regular visas, the Royal Thai Embassy will always do its best to ensure facilitation of appropriate visas for Indian tourists and professionals, including through the Smart Visa programme. With these continued efforts and visa relaxations in place, Thailand looks forward to welcoming two million Indian tourists in 2019, heading towards 10 million by 2030,” Gongsakdi expectantly shares while giving a major chunk of information.

Also conscious of the huge existing opportunities and strengths to harness the mutual benefit and advantage for both the countries, Gongsakdi stressed on how Thais and Indians should see each other in the most positive light and to the fullest potential and make them familiar with the maximum opportunities that the collaboration between the two would bring, The Royal Thai Embassy is working incessantly towards emboldening the business and people-to-people relations further. Asked about the on-ground implementation, Gongsakdi informs, “We do this through projects that promote people-to-people exchange and deepen the understanding between the two countries, including the upcoming Namaste Thailand Festival, March 15 to 17, 2019, Select Citywalk, New Delhi, Namaste Thailand Film Festival, Namaste Thailand Quiz, student exchange programs, media exchange program, provision of scholarship to Indians and other cultural exchange opportunities. Also, The Tourism Authority of Thailand, partnering with local travel agencies, runs several promotional events throughout the year to promote tourism in Thailand, especially for the medium and high-end markets, including weddings, celebrations, family, MICE, honeymooners and golfers.”

THAILAND LOOKS FORWARD TO

WELCOMING TWO MILLION INDIAN

TOURISTS IN 2019

Ambassador of Thailand to India, Chutintorn Gongsakdi shares the cooperation between the two countries needs to be continued through boosting connectivity and promoting people-to-people exchanges


TravelScapes

GujaratA fascinating mélange

Casting a spell with its historic landmarks and scenic beauty, Gujarat’s historical monuments, remnants of ancient civilizations, picturesque beaches, temples, forts,

museums rightfully capture the essence of this vibrant state. Here you can witness the mighty Asiatic Lion in all its glory at Gir National Park. The state also boasts of a UNESCO

World Heritage Site Rani ki Vav Patan and devotees can pay a visit to the magnificent Somnath Temple built in the Chalukya style of architecture. Its fairs, festivals and culinary

delights charm one and all. Therefore, we list down a few experiences of Gujarat that shouldn’t be given a miss!


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Observing dignity with the iconic SoUStatue of Unity aptly unifies the vibrant culture and values, extensive history and incredible heritage of India. The world’s biggest statue standing tall in Gujarat can be clearly seen from space. Sardar Vallabhbhai Patel taught us to rethink our civilisation and re-imagine our history. A colossal statue that takes the stature of this visionary leader to another level is truly extraordinary. Strategically located at Kevadiya Colony near the Sardar Sarovar Dam, around 200 kilometers away from Ahmedabad, the 182-meter figurine adds to the Gujarat’s charm. Visit to the museum for an insight into the life of the freedom fighter, observation deck for a bird’s eye view and a shopping plaza to purchase souvenirs are among Statue of Unity’s attractions. The aesthetically pleasing statue’s skeleton is made of concrete and steel while the exteriors have bronze cladding. Vallabhbhai Patel is not merely inspirational for the citizens but a persona that extends beyond that, he was a far-sighted man with ideologies of patriotism, unity, inclusive growth and good governance that are still relevant and much needed in current scenario. Alongside the mighty statue, visitors can indulge in guilt-free shopping spree at the neighbouring local shops and markets.


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Unravelling several shades of Ahmedabad Situated in the heart of Gujarat is home to the city of Ahmedabad, which has a character like no other. While the city is a bustling metropolitan with reputed institutes and a rapidly growing economy, it is also deeply rooted in tradition. Be it the popular Sabarmati Ashram or the talk-of-the-town Law Garden, the list of ‘things to do in Ahmedabad’ is endless. For any shopaholic wanting to take back home memories from a city, shopping at Law Garden is a must thing to do. This place offers various astounding handicrafts and ethnic outfits, where one may bargain for anything desirable. In addition to a complex maze of neighbourhoods called ‘pols’, Ahmedabad boasts some of the country's finest medieval Islamic architecture, a mesmerising inheritance of the Gujarati Sultanate. If exploring a city and stealing a sneak peek of Ahmedabad is a priority, a heritage walk should be another ‘must-experience’ amongst the others. The Municipal Corporation of Ahmedabad organises a great daily walking tour through the old city. Apart from a lot of discoveries, one may also witness 600 pols-nooks-like neighbourhoods with common courtyards, which are too impressive and worth the long walk. Boasted as the 'Manchester of India', this versatile city boasts of an educational centre, Gandhi heritage, relegious sites, museums, lakes and a calming river front.


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Touring the Little Run of Kutch Some places in the world are known for lush greenery, others for steep cliffs and snowy glaciers but of all the landscapes in the world, harsh deserts are perhaps the one that fewest people have experienced. Precisely because there are very few people, visiting deserts such as the Little Rann of Kutch (LRK) that gives a traveller the chance to ponder a world before there were so many of us around. The Wild Ass Sanctuary in LRK is the only home of this rare animal (locally known as the ghudkhar) in India. It was built to protect the endangered Indian wild ass. The sanctuary sprawls over an area of 5000 sq.km and has around 3000 wild asses along with Indian fox, jackal, striped hyena, desert cat and Indian wolf. It’s an ecologically important area for wildlife and many local and migratory water birds can also be found here such as cranes, ducks, pelicans, flamingos and land birds like sandgrouse, francolins and the Indian bustards. The Wild Ass Sanctuary shelters various unique animals including the Indian wolf, desert fox and nilgai. Besides the Wild Ass Sanctuary, LRK is paradise for bird- watchers and wildlife enthusiasts. For an excursion into nature, the Nal Sarovar Bird Sanctuary- a Ramsar site, an extensive wetland attracts thousands of migratory birds during winter. Nal Sarovar attracts numerous varieties of waterfowls, waders, cranes and other winter migrant species. It is one of the most important birding areas in Gujarat with over 350 species of birds recorded in this area. Tourists may also eye for Houbara bustard, Greater hoopoe-lark, Pallid scops owl, Falcons, Aquilas, Gyps vultures, Sociable Lapwing, Short-eared owl, Indian eagle-owl and Sykes’ nightjar. Additionally, LRK is famous as the last habitat for Asiatic wild ass apart from which, spotting of the desert and Indian fox, Jackal, Striped Hyena, Desert Cat and Indian Wolf is an added attraction in this area.


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Witness historic ruins of DholaviraThe archaeological site Dholavira, locally known as Kotada (large fort), is Gujarat’s wealth of the past located at Khadirbet in Bhachau Taluka of Kutch District. One of the two largest Harappan sites in India, sprawling over 100 hectares of semi-arid land at the north-west corner of the island of Khadir, one of the islands in the Great Rann of Kutch. Dholavira provides a unique insight into the pioneering Harappan mind whose credits include one of the world’s earliest and best planned water conservation systems. The site was unearthed by the Archeological Survey of India (ASI) in 1967 but has been systematically excavated only since 1990. Artifacts include terracotta pottery, beads, gold and copper ornaments, animal figurines, tools, urns and some imported vessels indicating trade links with lands as far away as Mesopotamia. The excavation also tells a story of the seven stages of civilisation, development, maturity to decay. There are some guest houses in vicinity for a leisurely experience.


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Immerse in spirited hues of celebrationA flourishing state with cultural diversity, Gujarat’s vibrant culture can be best experienced with its festivals, handicrafts and handloom. It is a blend of traditions, beliefs, customs, arts and values, all in a modern setup. Widely known for its expansive collection of embroideries incorporating various styles and techniques, Gujarat’s handloom exudes elegance and uniqueness. The state encompasses rich needlecraft from its various regions wherein each style is a distinct combination of stitches, patterns and colours: Ari and Soof from Banaskantha; Kathipa, Mahajan, Kanbi, Rabari embroideries from Jamnagar, Bhavnagar, Rajkot, Junagarh regions of Saurashtra and Ahir, Mutwa, Neran, Kharek embroideries from the Kutch district. The highly ritualistic Pithora paintings are done on the walls, by several tribes of Gujarat such as the Rathwas and Bhilalas, is a visual treat. Gujarat pottery primarily consists of clay pots and figurines which make for interesting eco-friendly souvenirs. Clay toys such as bulls, buffaloes and horses are a great gift for the kids. Interestingly, tribes in the Dang region of Gujarat make and worship their own clay gods. It is also renowned for ranging from appliqué and patch work as well as woven and bead work. Navratri, Janmashtami, Rann Utsav, Shamlaji Melo or Kartik Purnima Fair, International Kite Festival (Uttarayan), Modhera Dance Festival, Bhavnath Mahadev Fair, Rath Yatra and Bhadra Purnima Fair are among its most celebrated fairs and festivals.

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MOUNT TITLIS

The tiny alpine village of Engelberg, nestled in a pristine fresh air valley in the centre of Switzerland, is just a short train ride from the panoramic Lucerne. The Titlis is a mountain range in central Switzerland, to be reached by a revolving cable car. At 3032 metres, one can enjoy the eternal snow and beautiful views. This is an ideal trip if visitors have kids who want to play in the snow. Accessible as a day trip from all parts of ‘the land of watches and chocolates’, it is the starting point of the excursion to Mt. Titlis, a glacier guaranteeing its visitors ice and snow throughout the year with activities for all ages and tastes.

The next question that would surface in any traveller’s mind would be “what to expect once you have reached the Titlis?” Mt. Titlis offers a surplus of year-round activities including an ascent by the world’s first revolving cable car, the Rotair or a chair lift ride over the glacier crevasses named the Ice-Flyer. The Glacier Park, a unique area ear-marked for snow toys is located at the summit in winter near the Lake of Truebsee. Furthermore, Europe’s highest suspension bridge, the Titlis Cliff Walk offers a 100-metre adrenaline walk while the Glacier Cave delivers an experience 20 metres below the surface of the ice where the temperature is always sub-zero. Additionally, the nostalgic photo studio where visitors can dress up in traditional Swiss outfits allows them to take a souvenir photo back home.

The paradise of powdery snow and scintillating views, Mt. Titlis is a haven for winter activities that include one of Switzerland’s finest ski areas with one of the world’s top five off-piste downhill run or the Truebsee snow park. Visitors can make their imprint over the virgin snow with some snow-shoe trekking or try your hand with the snowXbikes, which can speed up to 60 km per hour. Or perhaps, Ice-skating through an igloo? How about that? The ‘ski tasting’ program helps beginners to gently slide down the slopes, providing a winter vacation like never before.

Having said that, Mt. Titlis isn’t just a destination for winter wonders as it offers a plethora of summer activities as well that also includes an opportunity to try ‘Curling’, a winter sport in summer that involves glacier hikes from one to two hours, airbag jump tower from where one may take a leap of faith from platforms of three, four and six metres high, respectively, in addition to the six-metre-long slack line to test one’s balance, concentration and coordination. The Alpine flower trail along the shores of the Alpine Lake of Truebsee, oar-boats on it or mountain biking over trails from two to thirty-two kms, Mt. Titlis is the answer for the pure thrill seekers. Trotti-bike, a standing bike on which one may balance and speed down a tarred road or possibly, hurtle down the mountain on the devil’s bike for the true adrenaline junkie or the newest attraction of all, a zip-line of 700 meters for all ages, Titlis has beyond one’s imagination.

A JOURNEY FOR SUN, SNOW AND GREAT VIEWS

MP TOURISM PROJECTBUDDHIST CULTURAL PARK AND JOHN MARSHALL MUSEUM

Buddhist cultural Park and John Marshall Museum

Madhya Pradesh State Tourism Development Corporation Limited “MPSTDC” is a nodal firm under Department of Tourism, Government of Madhya Pradesh (“DoT”) with a mandate to develop tourism infrastructure in the State of Madhya Pradesh. MPSTDC has undertaken this project to conceptualise, design and supervise the John Marshall Museum and Buddhist Theme Park in Sanchi, Madhya Pradesh. The museum will be established in an existing heritage building.

The main objective of the project is to establish a museum in memory of Sir John Marshall and a Buddhist theme park representing the Sanchi site and the philosophies of Buddhism through specially designed immersive exhibits - integrating physical and digital interactive design and specialised theme park related structures and exhibits. The proposed concept and storyline enable its audiences to explore the social and cultural impact of the ancient past and get deep knowledge of the Buddhist philosophy. Other important objectives are to work out a plan to implement innovations in the landscaping components, physical infrastructure, specific actions to increase visitation, and develop staffing plan.

This DPR builds upon the cultural significance (OUV) of the site, recognised by UNESCO nearly three decades ago. Larger goal is to create an interactive and visitor friendly theme park and museum. The current effort has been an exercise in assertion and continuity, just with an added inducement for quickening the process. The concept has been communicated through interactive designs.

The concept revolves around the teachings of the Buddha. His teachings, lean on the religious and philosophical vocabulary of the time which is uniquely displayed at Sanchi. Buddha, the eye to the world envisioned Buddhism as a reform movement from within Hinduism. Sanchi is a tranquil ode to the magnificent undying Buddhist faith. All the Buddhist monuments evoke the presence of Buddha and his teachings. The cultural landscapes of Sanchi marks the broad concept for the Buddhist Theme Park at Sanchi.

Another component of the project is the John Marshall Museum. Over the centuries, the archaeologists have played a major role in documenting, studying and conserving the monumental edifice at Sanchi. John Marshall, the most renowned archaeologist played a vital role in creating an artistic monograph for Sanchi. Efforts made by other scholars is rightly reflected in the preserved state of the WHS. Today, the site is under the jurisdiction of the Archaeological survey of India, the precincts is maintained by PWD and horticulture department.

Buddhist Circuit in MPSanctioned under Swadesh Darshan Scheme of MOT,

GOI Covered Destinations under Buddhist Circuit 1. Sanchi2. Mandsaur3. Dhar4. Satna5. Rewa6. Satdhara7. Sonari8. MurelKhurd9. Gyaraspur

Sanchi

Sanchi is a Buddhist complex famous for its Great Stupa on a hilltop at Sanchi town in Raisen District of the State of Madhya Pradesh, India. It is UNESCO World Heritage Site, located in 46 kms north-east of Bhopal, capital of Madhya Pradesh. It was originally commissioned by the emperor Ashoka in the 3rd century BCE. Its nucleus was a simple hemispherical brick structure built over the relics of the Buddha. Sanchi was also birth place of Ashoka’s wife Devi as well as venue of Ashoka’s wedding.

Great Stupa No.1:- During the later rule of the Shunga, the stupa was expanded with stone slabs to almost twice its original size.

Great Stupa No. 2 & 3 :- The stupas which seem to have been commissioned during the rule of the Shungas are the Second and then the Third stupas. The Relics of Sariputra and Mahamoggallana, the disciples of the Buddha are said to have been placed in Stupa No 3.

Sanctioned components at Sanchi– Development of Marshall House, Buddhist Theme Park, TFC, Development & Beautification of Pathway, Light & Sound Show and more.

Satdhara and Sonari Stupas:- Satdhāra, around 14km from Sanchi, at the site there are around 20 stupas, many of which had been reconstructed. The atmosphere was very quiet and meditative. The stupas here were the site for the relics of Ven Sariputra and Mahamogggallana, which are now in the Mahābodhi temple at Sanchi and the area around here is also associated with one of the Buddha’s great disciples: Ven. Mahākaccāyana, who lived in the Avanti area.

Sonari is the archaeological site of an ancient monastic complex of Buddhist stupas. The site, positioned on a hill, is located about 10km southwest of Sanchi. The stupas were excavated around 1850 by Alexander Cunningham who discovered two boxes containing relics.

Gyaraspur and Murelkhurd :- Gyaraspur is a small town of great historical importance, medieval period in Madhya Pradesh. This comes under Vidisha district and is 35 km away from Vidisha. The name is derived from a fair which is held at the eleventh month of the Hindu calendar, gyaras means joy at the eleventh. There are many monuments of importance belonging to 9th-10th century. This is a small town and all

the monuments can be visited walking around. 1. Athakhamba (9th century) –2. Hindola Torana (10th century) 3. Chaukhamba (10th century) 4. Mala Devi Temple (9th century) 5. Bajra Matha (10th century) 6. Dhaikinath Stupa (6th-7th century).

Murelkhurd: -There are 37 stupas at Bhojpur (Pipalia) near Murelkhurd on the top of hill.

Sanctioned components at Satdhara, Sonari, Murelhurd & Gyaraspur- Development of last mile connectivity, Meditation center and premises development.

Dev Kuthar (Rewa) :-Deorkothar/Deur Kothar is a location of archaeological importance in Madhya Pradesh, Central India. It is known for its Buddhist stupas and was discovered in 1982. These stupas are credited to the Mauryan emperor, Ashoka.

Bharhut (Satna) :- Bharhut is a village located in the Satna district of Madhya Pradesh, central India. It is known for its famous relics from a Buddhist stupa.

Sanctioned Components at Rewa and Satna - Interpretation Center cum meditation hall, Tourist reception center, Development and beautification of Approach Road

Dharmrajeshwar (Mandsaur):-Dharmrajeshwar is an ancient Buddhist and Hindu cave temple site of 4th – 5th century in Mandsaur district in Madhya Pradesh, India. It is an example of Indian rock- cut architecture, situated in Garoth tehsil of Mandsaur district at a distance of 4 km from Chandwasa town and 106 km from Mandsaur city.

Sanctioned components at Mandsaur (Dharmrajeshwar)– Interpretation Centre cum Meditation Hall, Approach road, Premises Development

Bagh Caves (Dhar):- Bagh Caves The Bagh Caves are a group of nine rock-cut monuments, situated among the southern slopes of the Vidhya’s in Bagh town of Dhar district in Madhya Pradesh state in central India. The Bagh Caves were quarried in the 5th -6th century AD, in the very late stages of Buddhism in India and long after most of the Indian Buddhist Caves had been built, many of them since the 2nd or 1st centuries BCE.

Sanctioned components at Dhar (Bagh caves):- Tourist Reception Centre , Approach road and Premises Development.

Mandsaur

Satdhara Sonari

Sanchi

Sonari

Deur Kothar Stupa Sanchi Stupa


TravelScapesGUEST ARTICLE

INDIA AND TOURISMOver the past several decades, India has had a slow but steady increase in the absolute number of both foreign tourist arrivals (FTAs) and departures by Indian Nationals (INDs), with the former accelerating much more rapidly in recent years than the latter. In fact, over the decades to 2018, 1981 was notable for two specific reasons:1. FTAs exceeded one million for the first time2. The volume of FTAs exceeded the volume of INDs

On that second point, between 1981 and 2018 it has only been the years of 1981 and 1982 where the volume of foreign arrivals has exceeded the number of Indian departures, a position that is expected to remain as such until at least 2023 (Chart 1).

Chart 1: FTAs and INDs to/from India, 1981-2018

Although the volume of FTAs has shown a much lower average growth rate over the years since 1981, the absolute number of additional foreign arrivals in the decades since 1980 has been steadily increasing, with the period 2011 to 2020 expected to yield an increase of more than six million additional FTAs.

Chart 2: Increase in FTAs by Decade between 1981 and 2020, mns

Furthermore, the Foreign Exchange Earnings (FEEs) have shown very strong growth, especially since 2003 when the growth momentum began – with only a few exceptions – to surge upwards. Interestingly enough, while India ranked 26th in the world with respect to international tourist arrivals in 2017, it ranked 13th globally,

0.05.0

10.015.020.025.030.0sn

m ,stnemevo

M

Year

INDs, mns FTAs, mns

Source: Ministry of Tourism, Government of India, PATA


0.428

0.972

3.238

6.043

0.01 .0 2.03 .0 4.05 .0 6.07 .0

1981-1990

1991-2000

2001-2010

2011-2020

FTAs, mns

Deca

de, y

ears


TravelScapes GUEST ARTICLETravelScapes

with respect to international tourism receipts in that same year.Furthermore, the PATA forecasts suggest that FEEs could reach around USD 36.7

billion by 2023.

Chart 3: FEEs 2000 to 2023, USD bns

What is significant in this quick generic analysis is that an entirely different picture can be painted depending upon which, tourism measure are being analysed and within what context. The issue at hand therefore, is whether or not India – among many other destinations - has enough depth and breadth of relevant data that is publishable and made available to the tourism sector at large in order to enable deeper and more meaningful analyses to be made beyond those of top-level aggregates of arrivals, departures and expenditure.

With such a focus these days on ‘Big Data’ there is rapid development in the tools and techniques required to capture, store and analyse data from many different sources and many agencies are venturing into that realm.

It seems incongruous however, that in this headlong rush into the realm of Big Data, we are not necessarily giving enough thought to applying these same tools and techniques to data that is already being generated. This is where India could easily become a leader in data-driven tourism marketing and destination development. Without question, India has the talent and expertise to do this, especially within the realm of relevant data within the Big Data mix.

At the moment, while we have solid historic information, there is a paucity of good data about future potential and which markets could be the most viable and profitable for future development. Arrival numbers, while useful, are on their own, not enough. Neither are estimates of tourist expenditures and yet most tourism agencies routinely deliver on these in the most part, with some further details as to country of origin at least.

Yet, there is so much more relevant and useful data being collected at ports of entry/departure, at commercial accommodation establishments and in many cases at attractions around a destination, on a daily basis. What is missing, however, is the fusing of those data into a coherent picture of what is really happening and which

markets offer the most potential for tourism conversion.Consider the potential of outputs that specify the following for inbound arrivals

into a destination, which include:

1. Port of entry2. Date/time of entry3. Mode of entry4. Nationality5. Residence6. Purpose of visit7. Age (or age-group)8. Gender

9. Commercial accommodation used by location

10. Group size11. Expenditure at commercial

accommodation12. Port of departure13. Date/time of departure14. Mode of departure

All of these data are currently collected and could easily be fused into information based on various characteristics as summarised above. Further measures could also be easily computed. For example, the difference between the date of departure and the date of entry would give the days/nights in country, while commercial accommodation specifics would track movements across the destination.

Both these measures would be invaluable in understanding the potential of various markets to disperse across the wider destination regions and sub-regions, certainly well beyond those of the national indicators. Not only that, but the measures of days/nights in country by nationality or country of residence, could be grouped to give better measures of central tendency (mean, median, mode) and extend well beyond the poor average figures often given, where even available.

A data point as simple as the post/zip-code of country of residence would also allow for a much deeper analysis of market potential by linking into the census data of that origin country at well below the sub-national level.

The development and release of such indicators would enable tourism operators to more effectively service existing and potential markets, for investors to make more viable investment decisions based on quantifiable data and for planners to more effectively foresee future regional consumption of utilities and services. With marketing budgets being constantly squeezed while expectations are concurrent for the generation of more with less, the pressure is on, to become as efficient and productive as possible, per unit of cost. This could be one way to facilitate that.**Stay Tuned for Volume II**


ABOUT THE AUTHOR:Prof. John Koldowski is currently a Professor within the School of Tourism at Leshan Normal University, Sichuan Province, China, where he continues in his role as a researcher and educator – the latter to pass on his knowledge and experience in order to prepare the next generation of tourism specialists to enter the workforce with a deep and practical understanding of the dynamics and systems of today’s travel sector.

Prior to that appointment, John was with the College of Innovation at Thailand’s Thammasat University, and a founding member of the Tourism Action Group (TAG) at the same institution. He was also part of the Secretariat for the PATA Thailand Chapter for a number of years, while living and working in Thailand.

Before entering academia, Mr. Koldowski was Deputy CEO of PATA where over a fifteen-year span he came to be regarded as one of the travel and tourism sector’s

leading analysts. He still maintains his relationship with PATA through his appointment as a special advisor to the CEO.

John specialises in the capture, analysis and interpretation of information concerning shifts, movements and trends in the travel and tourism industry, particularly those affecting the Asia Pacific region. This includes monitoring statistics on travel movements, tracking policy and legal developments, identifying changes in consumer preferences and destination developments with respect to branding and positioning.

Koldowski has a number of other research interests also, including the responsible and sustainable development of mountain and mountain area tourism, rural tourism development and the development of metrics for a better measurement of the impact of tourism in fragile areas and on the intangible assets of tourism.

John has extensive experience from across a wide variety of fields including the pharmaceutical, transportation and telecommunications industries as well as travel and tourism - the latter beginning with assignments with Tourism Tasmania and the Northern Territory Tourist Commission (now Tourism NT) in Australia, before moving to Singapore and then to Thailand, with PATA.

Koldowski is a graduate of the Flinders University of South Australia, and the University of Central Queensland.


TravelScapesSPECIAL FOCUS

By Sayanti Halder

Resurging like a phoenix bird with sturdy business objectives in mind, BA Rahim, the major conductor of the emerging brand name in the tourism industry called One Above Destination Management Services, is looking ahead of time for gaining the firmest momentum of business and development. One Above, a global Destination Management Company (DMC) is expected to be fully operational by the end of this month with 25 DMCs across the world, under the guidance of Rahim, in partnership with Directors Vishal Somaiya and Irshad Dadan, respectively. Together as a team, Rahim shares that the company is eyeing for an ultimate goal of establishing 195 One Above DMC offices across 195 overseas countries within five years.

“Our target may seem unmanageable but we three people, with our strong vision and a firm plan of action, can excel in making this mission possible. The existing DMCs of One Above are already operational in Sri Lanka, Maldives, Mauritius, South Africa, Dubai, USA, Russia and Cambodia and by the end of March, 15 more DMCs would be fully functional,” informs Rahim who further says, “One Above constitutes of the same personality with a different identity as the majority

of our team’s personnel are very well-known in the travel fraternity, both in India and abroad.”

Additionally, he asserts that with the company’s motto of “your trust; our success” and the immense support of the company’s B2B partners across India and overseas, One Above will

deliver its best to achieve its engraved goals bearing the objective of ‘not being different but doing things differently’. “By the end of 2019, our short-term goal is to make our all 25 DMCs the most friendly and trusted ones in the India market. Over the entire span of this year, we would be organising

roadshows, joint media promotions with our overseas principals, engage with all B2B and B2C publications for further promotions, create destination awareness and provide destination training to all our partners along with hosting familiarisation (FAM) tours to all our locations with approximately 30 confirmed FAMs, in line already,” he shares on being asked about the company’s immediate marketing and promotional strategies.

Having an expansive number of years’ experience in the travel and tourism industry, the veteran shares how his principles and ideologies would supplement a better shape to his current organisation, boosting its brand value in the market. “My personal contribution would be to connect with my existing networks and friends in the travel trade fraternity both in India and abroad. I will go all out to ensure that One Above becomes one the most trusted and successful names in the DMC business,” he shares and further adds, “I strongly believe in being a brand ambassador who creates brands and reaches out to the market, thoroughly. To become a brand ambassador, one needs to have qualities of a great leader who can lead the organisation, guiding his team and stakeholders towards success.”

TravelScapes

BUILDING

ONE ABOVE AIMS TO REACH OUT TO 195 COUNTRIES IN THE NEXT FIVE YEARS

ONE ABOVE CONSTITUTES OF THE SAME PERSONALITY WITH A DIFFERENT IDENTITY AS THE

MAJORITY OF OUR TEAM’S PERSONNEL ARE VERY WELL-KNOWN

IN THE TRAVEL FRATERNITY

SUCCESS

FOUNDATION TO

RE-BUILD

BA Rahim


UPDATETravelScapes TRADE

By Sayanti Halder

At the recently-organised ‘Travel, Tourism and Hospitality Conclave’ put up by Global Association for Corporate Services (GACS) in New Delhi on February 15, 2019, the facet of tourism received a whole-new standpoint of execution in presence of some of the most noted names of both the corporate and travel industry.

While delivering his inaugural speech at the conclave, Suman Billa, Joint Secretary, Ministry of Tourism, Government of India, emphasised incentives including tax offsets to the corporate sector to enable India gain a fair share of MICE tourism. “With 19 per cent hike in contribution of the country’s total revenue, more jobs need to be created. India has to create a policy environment to encourage corporate entities to hold their events, conferences and incentives within the country. As most of the cities and destinations in India have capacity infrastructure to hold big meetings and conferences, the need of the hour is an encouraging policy environment which would make India’s case a ‘compelling one’ for corporate entities to look within the country for travel spending,” he further added.

Referring to MICE tourism along with Buddhist, cruise as well as medical tourism as ‘low hanging fruits’ for Indian tourism, Billa shared that while a lot of bottlenecks for tourism growth in India have been removed by the government in the last few years, few such as GST and visa proceedings continue to be addressed as to making India intricate. He said that the government has committed nearly INR 7,000 crore in creating catalytic

infrastructure around destinations in the last four years and this will trigger enormous private investments in hotels, resorts and other facilities around these destinations in the coming years. According to him, there has been record implementation of centrally-funded schemes in the last four years. Out of the 66 projects for which funds have been allocated, more than 35 have been completed and inaugurated last year.

Delivering the keynote at the conclave, JB Singh, President of InterGlobe Hotels, pointed out that

India will play a pivotel role in shaping the global trends in the days to come, impacting the industry with corporates’ role to play in transforming the country’s tourism scene with focus on long-term sustainability that can survive in the rapidly changing business environment. The world will be totally different in the next couple of decades and the technological advancements will make people and organisations to “learn, unlearn and re-learn” as quickly

as possible, he added. Singh warned populace of the corporate leadership to be watchful of the barbell effect, where either large organisations or organisations which have specialisation in certain areas, can only remain in the business. Average organisations who fail to scale up or specialise will get marginalised, eventually.

Talking about ‘Advantage India’ on the fast unfolding global platform, Singh said that rapid urbanisation, developments in various sectors of the economy such as energy and healthcare will open up great

opportunities for India in the coming years. “One mega trend in the future of tourism would be urban growth. The centre of gravity of economic growth and progress will be shifting to South Asia,” he stated. “The opportunities for steady growth in travel and tourism also await India, considering the rapid strides the country is making on the connectivity front. India is the fastest growing aviation market however, the need of the hour is to build a full-bodied system

of institutional accountability both in the private and public sector to convert those opportunities into reality on the ground.” He also informed that adding to the 33 exisiting ones, New Delhi would be added as a global megacity by 2028 also that 90 additional aircrafts would be added by 2019-end, boosting the fleets of 1100 in total.

Furthermore, Raja Natesan, Founder of Keep the Change Management Consulting, moderated an insightful session talking about the ‘Changing Face and Profile of Global Tourism’, which involved Chutintorn Sam Gongsakdi, Ambassador of Royal Thai Embassy in India; Vladimir Maric, Ambassador of the Embassy of Serbia in India; Ashraf Shikaliyev, Ambassador, Embassy of Azerbaijan in India along with Bejan Dinshaw, Country Manager, Abu Dhabi Tourism and Culture Authority. When asked about prime reason behind endorsing tourism, Maric pointed out “to encourage and enhance bilateral relations” while Shikaliyev added, “tourism is a smart mix of promoting culture and boosting revenue, hand-in-hand.”

Additionally, there was a panel deliberating on ‘Emerging Trends in Travel & Tourism: opportunities and challenges for next decade’ linking Deepak Gupta, CEO- Travel, Shipping & Logistics of WNS Global Services (Corporate); Madan Mohan, Founder and Managing Trustee at 21 Gun Salute Heritage & Cultural Trust; Mohit Sardana, Business Head of Zomato- Food@Work and Jaideep Anand, Vice President of Leela Hotels, as its contributors.

GACS CONCLAVE PAVES A COHERENT SCOPE BETWEEN CORPORATES AND TOURISM

TOURISM SHIFTING GEARS FOR PROGRESS


TravelScapesUPDATE HOSPITALITY

Dusit International recently organised the ‘India Roadshow 2019’ to showcase its distinctive properties and unique brand of Thai-inspired, gracious hospitality

to leading travel industry players and wedding planners in Mumbai, Kolkata and Delhi. Arranged by Dusit’s Global Sales Office in Mumbai, the roadshow was hosted by representatives from Dusit Hotels & Resorts in Abu Dhabi, Bhutan, Thailand and Manila, as well as executives from Dusit’s corporate headquarters in Bangkok.

The first two sessions of the roadshow, in Mumbai and Kolkata, included one-day presentations in which the representatives introduced recent openings such as dusitD2 Yarkay Thimphu (Bhutan), dusitD2 Ao Nang, Krabi (Thailand) and Heritage Villas Zhouzhuang, managed by Dusit (China), as well as Dusit’s established properties in key destinations worldwide.

“With outbound travel in India expected to reach 50 million travellers by 2020, there is huge potential for Dusit Hotels & Resorts in this market,” said Prachoom Tantiprasertsuk, Vice President-Sales, Dusit International. “Our hotels in Thailand are already popular for Indian weddings, so we are well positioned to secure more business from this segment. We are also looking to tap into the vast MICE and FIT segments by launching strategic, targeted campaigns in India’s tier I and II cities.” In 2018, the company registered a 20 per cent y-o-y increase in business from Indian travellers across its hotels and resorts.

Marking an entrance into the India market for several years now, the Thailand-based Onyx Hospitality Group is gradually venturing into India

for a more lucrative association in the days to come. “We have had a very good support from the India market and therefore, we have to maintain the partnerships and also get Indian travellers to try some of the new destinations as well as our properties. Our current aim for India is to preach that we have offerings beyond the brand of Amari and got properties outside Thailand, as well. Opportunely, we have seen support from India at our properties in Sri Lanka and Maldives and would want to continue strengthening that,” shares Debrah Pascoe, Executive Vice President-Commercial, Onyx Hospitality who also informs that currently, India positions itself as the second in terms for international source markets, after China, for Onyx.

In order to strengthen the company’s ties with India, Pascoe informs that the group organised its first-ever roadshow in four Indian cities, namely Mumbai, Bengaluru, Chandigarh and New Delhi, in February. She further says that owing to the support of the sales team in India, Onyx has strong engagement with the trade and thus, roadshows are one key initiative of the group, presently. “In India, the key source markets are expanding beyond the main metros and that is why we have included Bengaluru and Chandigarh, those are the new markets for us. This is the big focus for the sales team this year,” Pascoe adds. This would allow with opportunities to work closely with them, expanding the group’s activities in the country. Onyx offers a wide portfolio of hospitality brands, including the market-leading Amari brand of hotels and resorts, boutique serviced apartments of Shama and the mid-scale OZO hotels. Correspondingly, the group possess the Mosaic Collection, which is a group of hotels that maintain their unique identity with individual names, managed by Onyx Group.

Speaking about the group’s further plans for creating a landmark in the India market, Pascoe informs, “For us, roadshows are very important and it is the first year that we have done a roadshow of this extent. This is going to be a big part of promotions and we would be calling it a brand showcase. The purpose of these events is not only to showcase our portfolio but also to thank our partners for their support. Beyond that, we have got some other brand initiatives that we are putting in place, this year. We are in the process of repositioning and re-launching the Amari brand and would be rolling that out in the second half of this year.”

The Kempinski Worldwide, with Indian representation of the Nijhawan Group, organised its second roadshow in India within a span of three

months. The hotel group organised its three-city roadshow, with around 13 suppliers worldwide, in New Delhi, followed by Bengaluru and Mumbai, respectively. The properties from Dubai, Indonesia, Germany, Budapest, Austria, Venice, Istanbul and many more, established under the Kempinski portfolio, showcased their new offerings for the India travel trade with a prime focus on weddings, MICE and uber luxury segment of travellers.

“We are glad to be back after three months and excited about showcasing our properties to the India market. On an average, we had 100 attendees per stop interacting with our 13 properties, across the world,” said Imad Sawaya, Regional Director of Business Development- Middle East and Africa of Kempinski Worldwide. “The India market is of huge potential and of several benefits for us. It keeps growing from strength to strength in many of our destinations and we are always excited to showcase our landmark properties to this market.”

Dusit International showcases its India Roadshow 2019

Onyx Hospitality Group concludes its debut roadshow in India

Kempinski Worldwide organises its second roadshow in three months

Debrah Pascoe


TravelScapes

With its gorgeous beaches, lush green heartland and fun activities

suitable for every age, Mauritius enjoys a reputation as an ideal family holiday destination. And with its beautiful dive sites in shallow water within easy reach of the shore, it is also a great place to learn to scuba dive with the loved ones. Diving World’s dive centres at Beachcomber Resorts & Hotels offer internationally-recognised PADI Open Water courses designed for children as young as 12. Its child-sized scuba gear and specially chosen dive sites, ideal for beginners, will keep the visitors and their families comfortable, safe and happy in the water.

The course takes four to five days and consists of as many pool dives as needed, four open sea dives, theory

lessons and a final written exam. The course’s online learning module is available in several different languages, while Beachcomber’s experienced and knowledgeable diving instructors will tailor its practical elements to suit the guest’s family’s needs. Using PADI’s e-learning platform, one can even complete theory at home and do the fun bits in Mauritius!

Each of the hotel group’s diving school is conveniently located within the property’s grounds, so there is no need for a taxi or transfer, while all of the dive sites are only a short boat ride away. Each dive lasts a total of two hours, including time on the boat, so family members who prefer not to dive won’t have to spend the whole day away from their loved ones.

Marriott International introduced Four Points by Sheraton Kochi

Infopark and with the opening of this hotel, they are expanding the brand into Kerala. Nestled in one of Kochi’s largest IT hubs and positioned within close proximity to several corporate parks, Four Points by Sheraton Kochi Infopark is the ideal destination for any business and leisure traveller in Kochi. Featuring 218 spacious rooms and well-appointed guestrooms including 23 suites reflect the brand’s promise of integrating timeless classics with modern details.

Commenting on the launch, Neeraj Govil, Area Vice President - South Asia, Marriott International said, “We are delighted to announce the

opening of Four Points by Sheraton Kochi Infopark, the twelfth hotel in the Four Points by Sheraton’s India portfolio. Business travellers to Kochi are assured of a seamless stay, the hotel’s spaces and facilities are smart and flexible, ensuring every aspect of the guest experience and reflects the brand’s emphasis on uncomplicated comfort and simple sophistication”.

Dinesh Rai, General Manager, Four Points by Sheraton Kochi Infopark added, “Thoughtfully designed to meet the needs of today’s traveller, our hotel has immense opportunity to deliver an unparalleled guest experience backed by comfort, great service and the amenities they need to stay productive on the road.”

Best Western Hotels & Resorts announced that it has acquired renowned global hotel brand WorldHotels representing a collection

of approximately 300 unique and special hotels and resorts in premier destinations around the world. The acquisition of WorldHotels was completed recently. The WorldHotels brand will play a critical role in enhancing Best Western’s portfolio of offerings to include the upper upscale and luxury segments.

“There is tremendous synergy between Best Western and WorldHotels. By joining forces in this new partnership, we will create competitive advantages for both companies,” said David Kong, President and CEO of Best Western Hotels & Resorts. “I have the utmost respect for WorldHotels and believe in its vast potential.”

WorldHotels will maintain its distinctive personality and individuality while benefiting from Best Western’s robust and scalable e-Commerce platform, strong partnerships, award-winning loyalty program, effective sales and marketing support, global distribution network and powerful revenue engines.

“Best Western is one of the largest, most respected and trusted hotel brands,” said Geoff Andrew, CEO, WorldHotels. “As we join forces, the combined power of our brands sets the stage for a bright future for both Best Western and WorldHotels. Through its established senior leadership team and regional presence in each market, Best Western brings a new level of expertise that will undoubtedly help grow the WorldHotels brand in key markets.”

Sarovar Hotels announces the signing of a new hotel in South Goa, marking the group’s further foray into the state. One of the fastest

growing hotel chains in India with over 80 operational hotels across 50 destinations in India and Africa, Sarovar Portico in Palolem will be Sarovar’s third hotel in Goa. Nestled in the close proximity of South Goa and popular tourist destination of Palolem, the hotel, upon completion in mid- 2019, will offer guests a perfect stay experience.

In addition to well-appointed 48 rooms, the hotel will offer all-day dining, bar, spa, gymnasium and swimming pool. The hotel will also feature meeting rooms for up to 300 guests to meet the rapidly growing demand of the MICE segment. Commenting on the development, Anil Madhok, Executive Chairman of Sarovar Hotels & Resorts said, “We are delighted to expand our presence in the market which is a very popular tourist destination. We believe the hotel’s location clubbed with Sarovar’s signature hospitality will deliver a notable experience to its business and leisure guest’s alike.”

Beachcomber poised as the perfect place to learn diving

Four Points by Sheraton Kochi Infopark opens with 218 rooms

Best Western Hotels & Resorts acquires WorldHotels

Sarovar expands presence in Goa with Sarovar Portico

UPDATE HOSPITALITY


UPDATETravelScapes

Radisson Jass Khajuraho is eyeing for a face-lift with up-to-date

amenities, aggressive sales strategy to strengthen the brand value. Vikas Kapoor, VP-Operations, Radisson Jass Khajuraho elaborates, “We are planning to target different trade shows, explore new feeder markets. We would be focusing on aggressive sales, introducing more traveller-friendly trends- from innovations in booking to fresh and alluring amenities in 2019. To deliver the best results and stay ahead of the curve, we stress upon constant exposure and training of our teams. The hotel pool will be revamped to enhance guests’ experience as a WOW experience is also on our mind.”

Kapoor has a host of plans in mind to further attract the attention of tourists visiting Khajuraho as well as retain the loyal clientele. “We are planning food promotions as per guest’s food habits and amenities based on guest preferences. We also intend to introduce more healthy options in our menu and include different Spa therapies as per the

preference of international visitors.” He further shares that their major sources of revenue are from rooms, restaurant and banquets. The hotel’s major segments of travellers are leisure and MICE tourists.

The emphasis and influence of technology in the hotel industry is more than ever before. Radisson Jass Khajuraho is riding the digital media wave to bring in more business. Kapoor agrees, “We are utilising digital media to improve our advertising strategy. Social media advertising may be the

new kid on the block but it’s growing faster than anyone ever imagined.”

With an on-going demand of the hospitality segment in Madhya Pradesh, he believes that there are various aspects of Radisson Jass Khajuraho that visitors look forward to. “Khajuraho, a city situated in the heart of India is one of the best known heritage tourist destinations in India and it was inscribed by UNESCO world heritage site list in 1986. Since then, tourism became the main economic base of the city. Radisson Jass Hotel,

Khajuraho is situated within five kilometers from Khajuraho Airport and less than two kilometers from many historic Hindu and Jain temples, including the Western Group of Temples, a UNESCO World Heritage site and the inspiring State Museum of Tribal and Folk Arts. Panna National Park, famous for its tigers and the impressive Pandav Falls, is less than an hour away.”

Radisson Jass Khajuraho continues to evolve with Madhya Pradesh’s dynamic market

Ascott expands Gurugram Portfolio; signs deal for Citadines Paras Square The Ascott Limited, wholly owned lodging business unit by CapitaLand, sealed

the deal for opening of its first Citadines-branded serviced apartments, Citadines Paras Square in Gurugram, Haryana which is expected to open in the quarter two of 2020. The contract was awarded by Paras Buildtech, a subsidiary of Paras Group which is more than five decades old and has been backed by a strong brand lineage. The 90-unit Citadines Paras Square Gurugram will be Ascott’s second venture in Gurugram after Ascott IREO City Gurgaon and will cater to both luxury and upscale segments. Other than these projects in India, Ascott currently operates two serviced residences in Chennai and one in Navi Mumbai and has projects in pipeline in Bangalore, Hyderabad and Goa.

“We understand our customers much deeper,” starting off on a positive note, B.V. Bharadwaja, Ascott’s Country Head – India continues saying, “The serviced apartments sector is still at a nascent stage in India and people are thankfully waking up to the fact that this product is not just different but also gives value to both customers and suppliers. And the key USP why people stay longer with our brand is because we comprehend our guests in a deeper and truest sense.”

Talking about Citadines Paras Square, Bharadwaja adds, “In 2018, the hospitality industry in Gurugram also witnessed an increase across all three parametres - Average Daily Rate (ADR), occupancy percentage and Revenue Per Available Room (REVPAR), proving that there is an increasing demand for quality accommodation here. With the signing of Citadines Paras Square Gurugram, we will have two of our distinct serviced residence brands within two kilometres of each other, catering to both luxury and upscale segments.”

For Paras Buildtech Group, this venture is the second hospitality project that they have signed, first being Paras One33 that was processed in collaboration with Tata Group’s subsidiary IHCL for opening of Ginger Hotel in Noida.

Commenting on the opening of this newest project, Aman Nagar, Director, Paras Buildtech said, “We are proud to be partnering with The Ascott Limited for the management of our second hospitality project. Ascott’s knowledge of the lodging market and its global reputation is consistent with our endeavour to develop quality, upscale projects that cater to global citizens.”

Citadines Paras Square Gurugram is strategically located off Golf Course Extension Road in Sector 63A, amidst the IT Special Economic Zone and premium residential projects. Indira Gandhi International Airport is only 40 minutes away, offering easy connectivity to business travellers coming to Gurugram. Citadines Paras Square will comprise 90 spacious and modern studio, one-bedroom and two-bedroom units.

HOSPITALITY

Vikas Kapoor

L-R: Aman Nagar & B.V. Bharadwaja

By Kritika Dua


TravelScapes

The outlook is exceptionally good for ITB Berlin as final preparations are under way for the 53rd edition which is taking place from March 6 to 10, 2019. Some 10,000 companies and organisations from over 180 countries will be represented in 26 halls in the biggest marketplace of the international travel industry. This year’s official partner country Malaysia, which is organising the opening event on the eve of ITB Berlin 2019, is putting on a spectacular display of performances typical for this region. During the show trade visitors and the public can find out about the many products and services of this Southeast Asian country in Hall 26. Now occupying an enlarged stand

TravelScapes

Outstanding number of bookings, greater participation by Asia, India and the Arab countries – significant growth in the travel technology segment – world’s leading travel trade show underlines its role as a driving force for the travel industry and reflects market developments

TO BE BIGGER, MORE DIGITAL AND SUSTAINABLE AND EVEN MORE INTERNATIONAL

ITB BERLIN 2019

SPECIAL REPORT

- David Ruetz, Head of ITB Berlin

“Once again, the outstanding number of bookings received by ITB Berlin shows that in these times especially, when talk is about geopolitical crises, climate change and overtourism, the international travel industry is focusing on strong participation and personal exchanges at the World’s Leading Travel Trade Show”

covering 100 square metres, co-exhibitor numbers have more than doubled compared with last year.

“Once again, the outstanding number of bookings received by ITB Berlin shows that in these times especially, when talk is about geopolitical crises, climate change and overtourism, the international travel industry is focusing on strong participation and personal exchanges at the World’s Leading Travel Trade Show”, said David Ruetz, Head of ITB Berlin. “As well as regular exhibitors we have secured the participation of many new companies this year. We have created more floor space in order to satisfy demand. With the ITB Berlin Convention relocating to the multi-purpose congress and trade fair venue CityCube Berlin (CCB), we have been able to devote an exclusive area and 20 per cent more space to the rapidly expanding Travel Technology segment. All six Travel Technology halls were booked up back in December.”

ASIA, INDIA AND ARAB COUNTRIES ARE EXPANDING ONTO THE MARKET:India, Asia and Arab countries, whose tourism industries are all expanding, will again be represented in large numbers at ITB Berlin. The presence of many new exhibitors reflects the markets’ extremely dynamic growth. Among those exhibiting for the first time in Hall 26 are Karma Group, which markets

exclusive five star hotels and retreats and the international tour operator Global DMC Network by JTB Group from Japan. The displays of Arab countries in Hall 2.2 reflect their growth on the world’s tourism markets. This year is the first time that the Saudi General Investment Authority is taking part in ITB Berlin. Dubai is participating in larger numbers than last year. The country’s main attraction is Expo 2020 Dubai, which will be represented with its own stand. Oman, the official partner country of ITB Berlin 2020, is occupying a larger display area, proof of the growing economic importance of tourism in the sultanate. Fujairah, the last country to join the Emirates and an emerging tourism destination, will also be represented on a larger stand.

Hall 5.2b, which features India, was booked up at an early stage. A number of exhibitors have enlarged their stands, including the states of Karnataka and Tamil Nadu. A substantial number of up-and-coming enterprises have announced their attendance, including Kesari Tours, Trans Indus Destination Management, Visit Incredible India Tours, the luxury wellness resort Atmantan and the Uday Samuadra Ayurveda & Yoga Resort. TourEast, an initiative which promotes sustainable cultural tourism destinations in rural Bengal and Goa, is presenting its projects at the Sustainable Travel Pavilion in Hall 5.2b for the first time.

AUSTRALIA, AFRICA AND SOUTH AMERICA HIGHLIGHT THEIR CONTINUOUS GROWTH:Australia is highlighting its growth prospects in the tourism market with a larger display area in Hall 5.2a. Among African countries, Egypt (Hall 4.2) with its focus on grand Egyptian museums and Namibia (Hall 20) will be attracting attention with larger stands. One important piece of information for visitors to the Africa Hall (20): Swaziland will be represented as the Kingdom of Eswatini. South American countries are picking up where they left off last year – all exhibitors have confirmed they will be back at the show. Many first-time exhibitors from the Caribbean, including from Curacao, Barbados, Belize and El Salvador,

By Team TS


TravelScapes

are also taking part. Grenada, the Caribbean island which was an exhibitor at ITB Berlin back in 2015, is celebrating its return. Peru and Ecuador have marginally increased their displays, and Venezuela has even doubled the size of its stand. As far as the US is concerned, bookings are on a par with last year’s, nullifying the ‘Trump effect’.

EUROPE: NEWCOMERS, MANY REGULAR EXHIBITORS : A large number of new exhibitors as well as larger stands in the European halls mean that bookings there have remained stable. Newcomers include St. Helena, where Napoleon was exiled, the EU Initiative European Capitals of Smart Tourism, Turismo de Setúbal and Mystic Cruises from Portugal. Portugal’s booming tourism industry will be hosting impressive displays in Hall 1.1. Over 100 exhibitors, the majority of them under the umbrella of Turismo de Portugal, will be presenting their products on a 10 per cent larger display area. Luxembourg and the Balearics are also occupying larger stands. Majorca in particular is important for the German market. Now on a stand measuring over 500 square metres, the Russian representation in Hall 3.1 is larger than ever before. Norway (Hall 18), Bulgaria (Hall 15), Slovakia (7.2b) and Switzerland (Hall17) all have reasons to celebrate – all four destinations are celebrating 50 years at ITB Berlin.

NEW ORGANISERS AND NEW HOTELS: An impressive number of tour operators are new to the show. They include Alltours, the travel website Urlaubsguru, the Swiss luxury cruise operator Scenic Luxury Cruises & Tours, the Antarctic tour specialist Albatros Exhibition, the online portal Kurzurlaub.de, and the software developer Durak und Reinhardt GmbH. Now on two stands, Booking.com is occupying a much larger area in Hall 9. As a main exhibitor, the Indian luxury hotel group Roseate Hotels & Resorts

SPECIAL REPORT

has moved from Hall 5.2 to Hall 9. As a newcomer in the hotel segment, the leading Asian luxury hotel group Shangri-La has announced its participation with three hotels. Loop@ITB, a hotspot for buyers and hoteliers in the luxury segment, has firmly established itself in Hall 9.

MICE AND BUSINESS TRAVEL EXPAND – ITB BERLIN CONVENTION RELOCATES TO A NEW VENUEMICE and Business Travel are moving closer together. On Wednesday, 6 and Thursday, 7 March 2019 the ITB MICE Forum and ITB Business Travel Forum will be sharing the same space for half a day respectively in Hall 7.1a. The topic at the ITB MICE Forum is the ’Human factor’. The focus of the ITB Business Travel Forum is on smart mobility concepts of the future. The

CityCube Foyer East is offering a foretaste of things to come in the shape of a Tesla electric car, which will be on display there. This will then be repurposed as the studio for the brand new ITB Travel Hero Podcast which is due to be launched during ITB Berlin.

Relocating the ITB Berlin Convention to the multi-purpose congress and trade fair venue CityCube has not only created more space for events, it now means better access too. At the world’s largest tourism convention some 400 leading figures representing tourism, politics, industry will be discussing the latest topics at a total of 200 events. New among the events are Deep Dive sessions at which visitors can dwell on the convention’s key topics in depth in small groups. Convention sessions and international award presentations will also take place in Halls 7 and at the Palais am Funkturm.


TravelScapesEXOTIC INDIA

WITH DESTINATIONS THAT FIT YOUR BUDGET JUST RIGHTTravelling comes at a price but there are several places in India which make for impeccable budget-

friendly holiday spots. Explore the multifarious adventurous activities these destinations have to offer, soak in the distinct culture, savour their local specialities or just revel in the incredible beauty

of nature. We are suggesting four places to keep in mind while booking your next trip that will surely live up to your expectations

SATIATE YOUR WANDERLUST

MCLEOD GANJ, HIMACHAL PRADESHA vibrant hill station offering picturesque views, Mcleod Ganj is amongst those few destinations that can be done on a tight budget. Being a serene and tranquil place, Mcleod Ganj has earned its name for calming the mind. The hill station is also home to ancient Tibetan culture and the modern cafe culture with affordable prices. It is known as “Little Lhasa” because of the sizeable Tibetan population. You don’t have to splurge to find accommodation or food in this splendid hill station of Himachal Pradesh. The town has gained popularity as an ideal weekend getaway amidst both trekkers and leisure travellers. There are several hotels and homestays where you can enjoy nature around without worrying about your expenses. Mcleod Ganj also boasts of an array of museums, temples and galleries.

By Kritika Dua

AJMAN CORNICHE HAS A NEW LANDMARKWalk in,drop your bags and relax. It’s time to unwind, surrounded by the calm blue waters of the Arabian Gulf. With 179 luxurious rooms, we look forward to your stay with us.

Experience some of the best cuisines in Ajman with our all-day dinning restaurant and our speciality seafood restaurant. Indulge yourself with our pool bar, jacuzzi and spa.

Welcome to Wyndham Garden. It’s your new address in Ajman Corniche.

wyndhamgardenajman.com

Wyndham Garden Ajman Corniche is operated by R hotels under a franchiseagreement with Wyndham Hotel Group

[email protected]

AJMAN CORNICHE HAS A NEW LANDMARKWalk in,drop your bags and relax. It’s time to unwind, surrounded by the calm blue waters of the Arabian Gulf. With 179 luxurious rooms, we look forward to your stay with us.

Experience some of the best cuisines in Ajman with our all-day dinning restaurant and our speciality seafood restaurant. Indulge yourself with our pool bar, jacuzzi and spa.

Welcome to Wyndham Garden. It’s your new address in Ajman Corniche.

wyndhamgardenajman.com

Wyndham Garden Ajman Corniche is operated by R hotels under a franchiseagreement with Wyndham Hotel Group

[email protected]


TravelScapes

PORT BLAIR, ANDAMAN AND NICOBARRevel in the clear blue water, trek alongside green and brown thickets and soak in the cultural history of India, as you explore the gem called Port Blair. It has stunning landscape but people often do not plan a trip to this nature’s paradise thinking it will cost a bomb! That’s so not true at all. Flight tickets for Port Blair are available at affordable rates from various Indian cities. Some of the attractions in and around Port Blair include Cellular Jail National Memorial, Wandoor beach & Mahatma Gandhi Marine National Park, Japanese Bunkers, Corbyn’s Cove, Chidiya Tapu, Samudrika Marine Museum, North Bay Island and Mount Harriet. Wandoor beach is among the best beaches of Andaman beach and one of the best activities here is riding the glass bottom boat that shows the entire marine wildlife right under your seat. Chidiya Tapu is a compact beach popular for birdwatching and sunset viewing, with a nearby mini-zoo.

GANGTOK, SIKKIMLandlocked with immense natural beauty, Sikkim with its stunning sights is among the cheapest holiday destinations in India. Nothing beats its pleasing climate, scenic view of the Himalayas, picturesque treks, strong Tibetan and Buddhist culture along with delectable local food. And all this sort you out with a bargain. You can also experience the bliss of snowfall in Sikkim. Gangtok’s snow-laden highlands, serene lakes, and appealing valleys allures tourists from all around. Sitting in the lap of Eastern Himalayas, this hill station has host of attractions that comes well in your budget such as Flower Exhibition Centre, Saramsa Garden, Himalayan Zoological Park, Banjhakri Falls, Phurchachu Reshi Hot Spring, Yumthang Valley, Rumtek Monastery, Nathula Pass, Tsomgo Lake, Namchi, Khangchendzonga and Tsuk La Khang Monastery.

DARJEELING, WEST BENGALWhen we think of Darjeeling its large tea estates and the Darjeeling Himalayan Railway are the two images that pop in mind. Located in the northernmost part of West Bengal, Darjeeling is an alluring town in the Himalayan foothills. Riding the Toy Train of Darjeeling Himalayan Railways (DHR) has retained its place as a popular experience among the tourists. If you are taking a toy train ride from Darjeeling, you will pass by the magnificent Batasia Loop. This Toy Train has been accorded the UNESCO World Heritage status. Once a summer resort for the British Raj elite, this hill station offers a refreshing break and is high on fun and low on budget. Besides Buddhist Monastery and Himalayan Zoo, Darjeeling is also famed for trekking, mountain climbing and mountain biking. While you are here, sip the Darjeeling tea while enjoying the gentle breeze, rise early and gaze at the sunrise at Tiger hills and get awestruck by the Mt. Kanchenjunga.

EXOTIC INDIA

4th Floor Ashoka Estate, 24 Barakhamba Road, New Delhi -110001Tel: +91-11-23354377/23354373/43667124/43667125

Linking Kuwait

kuwaitairwasys www.kuwaitairwasys.com

to The World

Kuwait Final.pdf 1 2/20/2019 4:42:47 PM


TravelScapesUPDATE OUTBOUND

Japan National Tourism Organisation (JNTO) recently held a press conference at St Regis Mumbai with Actor and

Producer Dia Mirza to announce her successful completion of Japan trip full of the ‘#JapanSurprises!’ along with her experiences in the country.

The press conference was flagged off by Kenichi Takano, Executive Director of JNTO-Delhi office with an opening speech as he welcomed the assembled media community to the event. This was followed by a speech by Ryoji Noda, Consul-General of Japan in Mumbai and also by Yasuo Taki, General Manager India – Delhi, All Nippon Airways (ANA). In addition to this, JNTO, along with Thomas Cook & All Nippon Airways (ANA), recently conducted a joint promotional activity to promote tourism to Japan from the Indian market at both domestic and international airports of Mumbai. The promotional activity started from February 15 and lasted till February 21, 2019.

Being home to world's oldest amusement park, some of the world's largest ice caves, walkable salt mines and mysterious dinosaur parks, Austria leaves you with no reason

of why not to visit this fun-filled family travel destination. Looking forward to reintroduce itself as an ideal family destination for the India market, the Austrian National Tourist Office held its annual roadshow from February 4 to 8, 2019 in three cities- Mumbai, Ahmedabad and Delhi. Delegates from local tourist boards, incoming agencies, attractions, hotels and travel partners were part of the roadshow to showcase Austria as a preferred destination for summer 2019.

During the event, Christine Mukharji, Director, ANTO said that Austria Tourism has recorded an increase in the number of visitations from India every year and has widened its offerings to the Indian families, which in turn, has naturally piqued the interest among the Indians to explore more avenues in Austria. "We witnessed 192, 900 arrivals from India in 2018, which was a 8.6 per cent increase from 2017 and the overnights went up to 351,300 which is a 8.4 per cent increase from last year. India is one of the important markets for us and we shall be going all out to promote Austria, particularly Vienna as an ideal family destination," shares Mukharji. She adds that apart from India, Germany, Netherlands, Switzerland stood as the top source markets for Austria last year.

Sharing a few exciting insights into figures to Vienna, Thomas Bachinger from Vienna Tourist Board stated that around 63,000 people from India visited Vienna in 2018 which marked an increase of 7.7 per cent in comparison to 2017. He also mentioned that since Vienna, has been topping the charts for the Indian travellers, the tourism borard will continue promotions through its various activities in India like celebration of Vienna Family Day at the Embassy in New Delhi in 2019 where the people from the travel trade fraternity and their families would be invited. Other than that, five new hotel projects are in the pipeline which also includes the five-star luxury lifestyle brand Andaz which is expected to open soon.

Other key partners from Salzburg, Innsbruck and Swarovski Crystal Worlds also informed the media about the growth of visitor arrivals from India in 2018 and laid down the plans for 2019. Swarovski Crystal Worlds, in cooperation with the Austrian National Tourist Office, has been active in the Indian market since 1996. This targeted marketing is bearing fruit: the Giant in Wattens, Tyrol, welcomed over 100,000 Indian visitors for the first time in 2018, which makes India the third largest country of origin for visitors. Recently, Swarovski also invited visitors to a "sparkling afternoon" in Mumbai (India), at which 150 tour operators and their families had a first-hand experience of the Giant's family friendliness.

JNTO hosts Dia Mirza to share her ‘#JapanSurprises!’

Vienna calls out to families; labels 2019 as the year of family travel

‘Vision of Scandinavia’ opens office in India

Vision of Scandinavia (VOS), a 20-year old inbound tour operator and DMC for the Baltics and the Nordic Countries,

based in Copenhagen, recently opened an office in Mumbai through the appointment of Mahip Agarwal, Sales Representative & Operations Manager (India), VOS. This makes India its first Asian country to have an office. It also recently opened an office in Russia. Speaking about the company’s plans for the market, Agarwal says, “We are targeting 3,000 passengers from India, this year. Our focus will be on series departures apart from FITs, specially the honeymooners. At present, Scandinavia doesn’t get much of series departures from India and we want to tap this niche. Apart from conducting one-on-one sales calls with the trade, this year will be devoted to research and gathering data. We are also listed with the Scandinavian Tourism Board – India and will be part of their annual roadshow this year.”

He also added that VOS is keen to take part in exhibitions and trade fairs next year in Mumbai and New Delhi. “We welcome travellers from all segments. It is a myth that Scandinavia is an expensive destination and meant only for the premium segment and we want to dispel this myth by showcasing the products in the right way,” adds Agarwal.

By Gagneet Kaur


UPDATETravelScapes

NYC & Company Travels visits India to highlight ‘2019: A Monumental Year’

Turkish Indian Tourism Council initiates multi-city roadshow in India

Visit Finland as re-entered the India market to engage with the travel trade, through a

roadshow in New Delhi and Mumbai, by bringing in 10 Finnish suppliers, offering various products of the destination. Additionally, Visit Finland recently organised a conference at the Embassy of Finland, New Delhi. This event was witnessed by several eminent personalities including Nina Vaskunlahti, Ambassador of Finland, Dr. Jukka Holappa, Commercial Counsellor-India, Sari Hey, Head of PR & Media – Asia & Australia, Visit Finland and Sara Sodhi Juneja, Country Head - India, Visit Finland to promote Finland as a travel hotspot for the year 2019.

To position Finland as an ultimate destination, the event highlighted Finland as a location in the crossroads of West and East. Sharing her thoughts on the destination, Vaskunlahti quoted, “Finland has reinvented itself in just one short century – from a largely agrarian society into a high tech country. Finland is one of the world’s most sparsely populated countries; almost 80 per cent of the land is covered by forest and 10 per cent by water. We are very excited to be here in India and we look forward to welcoming more tourists and travel industry

professionals to visit Finland to experience the country themselves”.

Finland being an accessible destination during all the four seasons, Hollapa shared that Visit Finland is promoting a total of 60 products and activities in Finland as the destination is broadly classified into four regions. He also mentioned about a brand new campaign named ‘Rent a Finn’ starting from March 18 is believed to attract more India travellers of varied age-range. Having witnessed robust growth in tourist arrivals and overnights from the Indian market, Visit Finland reinstated their focus in the

India market in 2018 and looks forward to more incoming traffic, starting from this year. “Finland received a very warm welcome in the Indian market with the arrivals growing by 15 per cent from India to Finland in 2018. We are focusing on developing Finland as an all-year destination for Indians with the four unique seasons. With midnight sun in the summer and the ephemeral allure of the Northern Lights, Finland possesses a wealth of rare beauty and a truly distinctive ambience,” informed Juneja.

Speaking about the destination, Hey shared, “With 40 national parks, 188,000 lakes and over two million saunas, Finland offers some of the world’s unique experiences of staying in glass igloos and snow hotels, unique nature activities such as berry picking and Seven UNESCO World Heritage Sites such as the Fortress of Suomenlinna in Helsinki. Aurora Borealis can appear on 200 nights a year in Finnish Lapland and Santa Claus – the one and only – comes from Finland. These are experiences that you will never forget or stop telling your friends about. The travel packages offer experiences that are both simple and extreme and can be embraced with all senses to the depths of the soul”.

Visit Finland re-enters the India market for further engagements

NYC & Company, New York City’s official destination marketing organisation led a

media and tourism delegation to India from February 18 to 22, 2019 to present a new global initiative of ‘2019: A Monumental Year’. With an aim of spotlighting several iconic and large-scale openings and developments debuting in the city, the Company mentioned that this historic anniversary that will make New York city a must-visit destination this year.

The delegation was led by Fred Dixon, President & CEO, NYC & Company and accompanying him were Christopher Heywood, SVP-Global Communications and Makiko Matsuda Healy, Managing Director - Tourism Market Development. The member businesses include Empire State Building, Gray Line Sightseeing, Hudson Yards Experiences, Macy’s Herald Square, One World Observatory, Skyscape: An Interactive Museum, The

Metropolitan Museum of Art and Tour America LLC.

Dixon and Heywood addressed the consumer and trade media in New Delhi and Mumbai outlining the newest developments while the trade team conducted one-on-one meetings and workshops with travel trade partners and also hosted agents specialising in New York City from six key cities of Ahmedabad, Bengaluru, Chennai, Hyderabad, Kochi and Kolkata for one to one interaction in Mumbai with the NYC participating members.

“It is a particularly exciting time in New York City, with unprecedented developments in terms of attractions and amazing hotel openings. The city is constantly evolving and now there is, even more, to look forward to,” said Dixon. “We want to encourage visitors to enjoy these brand new attractions and plan ahead for what is regarded as a seminal year for New York City”.

In order to strengthen the Turkish presence in the India market and boost the Indian outbound he Turkish Indian

Tourism Council (TITC) initiated their debut India Roadshow 2019 in New Delhi, last month, which was followed by Ahmedabad, Hyderabad, Chennai, Pune and lastly, Mumbai, respectively. Represented by Global Destinations, the inauguration occasion of the six-city roadshow was supervised by Pranav Kapadia and graced by Şakir Özkan Torunlar, Ambassador of the Republic of Turkey to India, Emin Çakmak, Chairman of TITC and H Deniz Ersöz, Culture and Tourism Counsellor, Turkish Culture and Tourism Office in India. Also present at the event were some of the noted travel dignitaries and travel trade associations’ presidents including Guldeep Singh Sahni, Praveen Chugh and Sanjay Narula.

“On the first day of our first roadshow in India that began in New Delhi, we received massive support of the travel trade of north India. Amongst the 16 suppliers from Turkey, we had DMCs, leading hotels and Indian restaurants who discussed their offerings for both the Indian trade as well as travellers, interested to visit Turkey. The numbers of Indians travelling to Turkey is increasing year-on-year and vice versa,” shared Çakmak. “With the recent codeshare of Indian carrier, Indigo with the Turkish Airlines has been initiated and Indigo starting its operations between New Delhi and Istanbul from March 20, we are hopeful to see an immediate boost in the arrivals from this country. Also, day-by-day, we aim at increasing connectivity between the two countries so that more visitors fly to Turkey from India.”

Having achieved 1,50,000 travellers from India till date, he further informed that Turkey Tourism, as well as TITC, aims to receive 2, 00, 000 Indian travellers and also send more Turkish visitors to India to enhance the ties between the two countries, further boosting the bilateral relations.

OUTBOUND


TravelScapesUPDATE

Israeli airline Arkia will introduce two new routes to India starting from September 28, 2019 using

recently acquired Airbus A321LR. The carrier confirmed to begin non-stop flight operations from Tel Aviv to Goa and Kochi with 220 seats and a full flight service on board. With one-way duration of seven hours, Arkia will fly once a week to Goa on Tuesdays and twice a week to Kochi on Mondays and Fridays, respectively. From October 27, 2019, the flight to the latter city will move to Sundays and Thursdays. The air travel will run all-year-round except during the monsoon season in India.

Speaking about the new development, Hassan Madah, Director, Israel Ministry of Tourism – India and Philippines said, “In light of the significant increase in incoming tourism from India over the past few years, the Ministry of Tourism has been encouraging of Israeli airlines like Arkia to foray into the Indian market. We see India becoming one of the key source markets for Israel in the coming years and with Arkia’s direct flights to Goa and Kochi, the Indian traveller’s interest will surely increase. Goa attracts many Israeli tourists who visit the Indian state for

leisure holidays while Israel has recorded a notable mix of pilgrimage and leisure travellers from Kochi. With non-stop operations from the West, North and now South of India, this will help meet the growing demand and enable us to achieve higher Indian arrivals to Israel in 2019.”

This announcement has come at a time when Israel Ministry of Tourism has recorded a 21 per cent growth with 70,800 Indian tourist arrivals to Israel in 2018 vis-a-vis 58,700 travellers in 2017 leading India to the 12th position as the source market for the destination.

Arkia to launch direct flight operations to Goa and Kochi from Tel Aviv

Ashwani Lohani returns to the post of Chairman and Managing Director (CMD)

of Air India about 19 months after he demitted office. The Appointments Committee of the Cabinet, last month, appointed Lohani, who recently retired as the Chairman of Railway Board, as the CMD of Air India for a period of one year or until further orders.

He replaces PS Kharola, who has taken over as Secretary Civil Aviation. Lohani’s appointment comes at a time when the government has started the process of divestment of Air India’s ground handling agency, Air India Air Transport Services Ltd. It remains to be seen whether Lohani, as CMD will allow that to happen or whether he will succeed in turning around the airline with him at the helm.

Ramesh Abhishek, Secretary of the Department of Industrial Policy and

Promotion (DIPP) was given an additional charge of the Civil Aviation Ministry as stated in an official order. The Appointments Committee of the Cabinet has approved the assignment of additional charge of the post of secretary, Civil Aviation Ministry to Abhishek, the order by the Personnel Ministry declared. Civil Aviation Secretary Rajiv Nayan Choubey superannuated last month who has been named member of the Union Public Service Commission (UPSC).

Juha Jarvinen, the newly appointed Executive Vice President – Commercial, Virgin Atlantic said that

their priority in the India market is to further grow their current partnership with Jet Airways in Indian market to strengthen their North Atlantic network. He said that their partnership with Jet Airways has been quite fruitful and have seen 160 per cent growth in both volume of passengers and revenues ex-Mumbai for their trans-Atlantic routes. Jarvinen shared this information on his first visit to India after taking over the new responsibility at Virgin Atlantic in conversation with media in New Delhi.

Around one lakh passengers travelled Virgin Atlantic to their North Atlantic routes through their codeshare agreement with Jet Airways in 2018. “We have seen major growth with Jet Airways partnership in terms of volume

and revenue. With three daily flights of Jet from Mumbai to London, it covers well our North Atlantic connectivity. We are exploring further to strengthen our partnerships with Jet in the market,” he said.

When asked about route expansion into India and opening new routes, Jarvinen said that they don’t have “active plans” for adding destinations in India. However, he said that they fully realise the demand potential of the India market and would look at tapping it through strengthening the existing partnership with Jet Airways. Virgin Atlantic has codeshare with Jet Airways for 12 domestic destinations. Jarvinen said that the airline will start inducting A-350-1000 into the fleet from this summer and four new aircrafts will join them by end of the year.

Ashwani Lohani re-appointed as Air India CMD

Ramesh Abhishek gets Civil Aviation Ministry charge

Virgin Atlantic to partner with Jet Airways for North Atlantic network

AVIATION


UPDATETravelScapes

The Wadia group-promoted airline, Goair has seen the

exit of its third Chief Executive in the past four years with the resignation of Cornelis Vrieswijk last month, within nine months of taking over the job. The Dutch national Vrieswijk was a former executive of the American low-cost airline Easyjet and boarded Goair only last June when it was preparing to fly international.

He joined Goair six months after the departure of then Chief Executive Wolfgang Prock-Schauer on a bitter note and then checked into the rival IndiGo as its Chief Operating Officer from January 2018. The airline has cited “family matters,” as the reason for Vrieswijk’s abrupt exit and said Managing Director Jeh Wadia will be discharging the additional responsibility of the Chief Executive till a replacement is found.

“Going forward, I will take over the CEO’s role until a suitable replacement takes place,” Wadia was quoted as saying in a statement. The latest domestic carrier to fly international, Goair currently operates across 24 domestic and three international destinations.

Addressing the delegates at the CAPA India Aviation Summit in New Delhi, Jayant Sinha, Minister of State for Civil

Aviation, Government of India, said that the development of airport infrastructure is a priority for the government for which there is a commitment for investment of INR one lakh crore in the next five years. “We have thoroughly transformed aviation in the last five years. No other country has made such drastic and favourable policy changes in a short period. It is now the private entrepreneurs to come in and invest in the sector taking advantage of the favourable policies and market demand,” he said.

He also informed that efforts are to decongest metro airports by expanding the current capacity in terms of terminals and additional runways at Delhi, Bengaluru and so on. Work is on at war footing to set up new infrastructure around metro airports. Hindan airport in Delhi NCR will become fully operational by March-end and act as key for regional connectivity.

The Adani Group has made a formal offer to buy out the 23.5 per cent held by two

South African firms in Mumbai Airport. The Adani Group has sought to buy the stakes of Airports Company South Africa (ACSA) and Bidvest, the joint venture partners of GVK in the Mumbai International Airport Ltd (MIAL), at a valuation of INR 9,500 crore.

With an offer on the table, the South Africans, believed to be keen on exiting the venture, have invoked the right of first refusal (RoFR) clause. As per the agreement, the invocation can happen only once. GVK has time till moth-end to comply or face a

protracted corporate or legal battle.Bidvest’s holdings have been valued at INR

1,248.75 crore or INR 77 per share, according to official documents. At this rate, MIAL is valued at about INR 9,500 crore, lower than the promoter group’s expectation. Bidvest has written to GVK and ACSA, with a copy marked to AAI, asking the two partners to match the offer within a month, according to the letter dated January 26, 2019. “The GVK group will match the offer and buy the 23.5 per cent stake in the company. We will not let the stake in the company go to anyone else,” said an official.

To expand its international footprint,

IndiGo announced that it has entered into its first codeshare agreement with Turkish Airlines, allowing either of the airlines to book seats for its passengers on each other’s flight. Moreover, Indigo also signed a ‘mutual cooperation agreement’ with the Istanbul-based airlines. The signed codeshare and mutual cooperation agreement between the two carriers would come into effect after ‘all necessary board and regulatory approvals’, according to IndiGo’s official statement.

“This is the first codeshare agreement for IndiGo as part of its international expansion strategy. Through this cooperation, Turkish Airlines will be offering new destinations in India as

marketing carrier on IndiGo operated flights while IndiGo customers will be able to reach many European destinations through Turkish Airlines’ extensive network,” said the IndiGo statement. “IndiGo will place its code ‘6E’ on 20 points beyond Istanbul operated by Turkish Airlines. Similarly, Turkish Airlines will use its code ‘TK’ on IndiGo operated flights within India,” IndiGo stated.

Rahul Bhatia, Director and Interim Chief Executive Officer, IndiGo said, “We are very excited to be launching our first codeshare with Turkish Airlines: apart from supporting our upcoming direct services to Istanbul, this strategic partnership will expand the choices available to our customers for journeys beyond Istanbul, using Turkish Airlines’ extensive network.”

Goair CEO CornelisVrieswijk quits within nine months

INR 1 lakh crore investment in airport infrastructure in next five years: Jayant Sinha

Adani Group makes formal offer to buy 23.5 pc in Mumbai Airport

Indigo signs codeshare agreement with Turkish Airlines

Cornelis Vrieswijk

AVIATION


TravelScapesON THE MOVE

PROMOTED AT: R Hotels, DubaiTO: Commercial Director

R Hotels has announced the appointment of Nevil D’souza as Commercial Director for its Dubai properties. D’souza will be responsible for the overall sales and marketing strategies of the group’s four hotels in the emirate, Ramada by Wyndham Downtown Dubai, Hawthorn Suites by Wyndham JBR, The Retreat Palm Dubai MGallery by Sofitel and ibis Styles Jumeira Dubai. He has over 15 years of experience in the hospitality and tourism industry.

PROMOTED AT: JW Marriott KolkataTO: Director of Operations

JW Marriott Kolkata has appointed Sabrina Pooja Dey as Director of Operations. With an experience of 12 years in the hospitality industry, Dey started her career with The Oberoi Mumbai. She later joined The Oberoi Grand Kolkata. In this role, Dey will be seen effectuating strategies to support business growth, revenue generation through up selling of products and services and creation of value through designing new products.

PROMOTED AT: Lords Hotels and Resorts TO: Deputy General Manager– Sales

Lords Hotels and Resorts appoints Abdul Wahab as Deputy General Manager – Sales. Wahab started his career with Rath Tours and Travels, Meruka Tour and Travels and Concord Holidays in the Sales Department. His assignment with the hospitality sector started with Sarovar Group of Hotels as Corporate Sales Manager and then moved on to join Carlson Group of Hotels at Country Inns and Suites – Navi Mumbai.

PROMOTED AT: Sarovar Premiere Jaipur TO: General Manager

Sarovar Premiere, Jaipur has appointed Vikram Singh Rathore as General Manager. With an experience of close to two decades in the hospitality industry, Rathore has expertise in operations management and strategic planning. His last assignment was with Royal Orchid Regenta Central Jalmahal, Jaipur as GM. Rathore has worked with various hospitality brands such as ITC, Carlson Rezidor Hotel Group and Holiday Inn.

PROMOTED AT: Indore Marriott Hotel TO: Director of Sales and Marketing

Indore Marriott Hotel has appointed Sriram Ramaswamy as Director of Sales and Marketing who was associated with the hotel since the pre-opening period. Ramaswamy brings with him a wealth of knowledge and expertise in the field of Sales and Marketing in the hospitality industry. He comes with over 15 years of experience in delivering optimal results for properties and business value in the hospitality industry.

PROMOTED AT: Novotel PuneTO: Director of Sales

Novotel Pune announced the appointment of Sameer Malik as Director of Sales. Malik has experience of nearly 10 years in the hospitality sector and has worked with leading hotels in his tenure. He will now be responsible for driving all the sales related actions taken and implemented at Novotel Pune. Malik will be responsible for the development and implementation of business strategies for the hotel.

PROMOTED AT: Renaissance Bengaluru Race Course HotelTO: Director of Sales and Marketing

Renaissance Bengaluru Race Course Hotel appoints Amit Kulkarni as Director of Sales and Marketing. Kulkarni will be spearheading the sales and marketing operations at the hotel. In his new role, he will be leading the management staff in planning and strategising sales objectives, marketing communications and direct sales-force activities to increase profits and achieve targets.

PROMOTED AT: Lufthansa Group Airlines TO: Senior Director Sales South Asia

Lufthansa Group Airlines appoints George Ettiyil as Senior Director Sales South Asia. Ettiyil is responsible for overseeing all commercial activities for Lufthansa Group Airlines business in India, Nepal, Bangladesh and Sri Lanka. He brings an understanding of the business and cultural landscapes in India and Germany. Having spent over two decades at Lufthansa Group, Ettiyil has worked a decade each in both countries.

PROMOTED AT: Andaz DelhiTO: Director of Operations

Andaz Delhi has promoted Vimal Verma to Director of Operations from his previous role as Director of F&B. In his new role, Verma will primarily be responsible for the operational department of the hotel. He will oversee operations for F&B, rooms division and more. His Hyatt journey began with Hyatt Regency Delhi as a Corporate Leadership Trainee in 2006.

NEVIL D’SOUZA

SABRINA POOJA DEYABDUL WAHAB

VIKRAM SINGH RATHORE

SRIRAM RAMASWAMY SAMEER MALIK AMIT KULKARNI

GEORGE ETTIYIL

VIMAL VERMA

RNI No. - DELENG/2013/48401 • Licence No. : F.2(T-3) 2013 • Posting Dt. 9-10/03/2019Place of Posting: NIEHOND 110028 • Reg. No. - DL(W)10/2208/2019-2021 • Date of publication 3-4/03/2019

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