trends in collaboration technology and open source software 2011-2012

21
Trends in Collaboration Technology & Open Source Software, 2011-2012

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This report on Open Source Software (OSS) and Collaboration Technology Infrastructure is based on the survey of about 100 participants during the 2ndCollaboration Retreat 2011 for select CXOs and Delegates organized by Mithi in September 2011. This report captures the opinions of IT decision makers in organizations across industries regarding the feasibility and future of OSS and Collaboration IT Infrastructure.

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Page 1: Trends in Collaboration Technology and Open Source Software 2011-2012

Trends in

Collaboration Technology

& Open Source Software,

2011-2012

Page 2: Trends in Collaboration Technology and Open Source Software 2011-2012

Overview

This report on Open Source Software (OSS) and Collaboration Technology

Infrastructure is based on the survey of about 100 participants during the

2nd Collaboration Retreat 2011 for select CXOs and Delegates organized

by Mithi in September 2011.

The Collaboration Retreat 2011 offered a first-of-its-kind interactive

platform for sharing CIO and CFO perspectives on Collaboration

Infrastructure Strategies. About 20 CXOs and over 80 delegates from

diverse organisations participated in the conference. The synopsis,

photos, videos etc. can be seen on at http://www.mithi.com/cr2011-

highlights.html

This report captures the opinions of IT decision makers in organizations

across industries regarding the feasibility and future of OSS and

Collaboration IT Infrastructure.

Page 3: Trends in Collaboration Technology and Open Source Software 2011-2012

Participants

The participants in this survey were:

• CXOs

• IT Strategy Consultants

• IT Managers

• Finance Executives

• Solution Partners

Page 4: Trends in Collaboration Technology and Open Source Software 2011-2012

SMEs

65%

Large

17%

Mid

Market

18%

Large (>1501 Employees)

Mid Market (501-1500 Employees)

SME (<500 Employees)

Sample Size – Company Size

Companies of all sizes were covered

Page 5: Trends in Collaboration Technology and Open Source Software 2011-2012

Respondents belonged to diverse industry

verticals viz., BFSI, Manufacturing, IT,

Telecom, Healthcare, Government,

Education, etc.

4%

4%

7%

11%

14%18%

38%

4%

Healthcare

BFSI

ITManufacturing

Services

Government

Telecom

Education

Sample Size – Industry Wise

Page 6: Trends in Collaboration Technology and Open Source Software 2011-2012

Cost and Flexibility are the driving

factors in the choice of

Collaboration Infrastructure.

Insight #1

Page 7: Trends in Collaboration Technology and Open Source Software 2011-2012

Collaboration Infrastructure is a critical

component of the IT landscape of an

organization and has a wide-ranging

impact on business. With growing

competition and pressures on margins, it

has become increasingly essential for

organizations to control costs as far as

possible.

At the same time, CIOs are looking at

bringing in flexibility in the IT

infrastructure by introducing open

standards based systems into the

network which can connect to the other

business applications easily while

delivering value to the enterprise.

67% 30% 41% 15%

Cost Performance Flexibility Choice

60% -

40% -

20% -

0% -

Q: What do you feel are the advantages of Open Source Software ?

Insight #1

1.1 Cost and Flexibility often determine the cost of IT Infrastructure

Page 8: Trends in Collaboration Technology and Open Source Software 2011-2012

30%

48%

4%

19%

Grow it

Reduce it

Keep it same

No particular

preference

48% of the organizations are planning to

increase inhouse IT capabilities. With

growing complexity of businesses, IT has

become one of most critical functions in

organisation and they are planning to grow

in-house IT team for meeting the growing

complexities of their respective business

processes.

1.2 Organizations plan to increase inhouse IT capabilities

Q: What are the immediate plans for your in-house IT team?

Insight #1

Page 9: Trends in Collaboration Technology and Open Source Software 2011-2012

59% prefer Hosted Application Service

which refers to internet based applications

or applications that resides on server.

HAS: Hosted Application Service

CFM: Complete Facilities Management

RDCM: Remote Data Center Management

RAM: Remote Application Managementt

59% 22% 15% 22%

HAS CFM RDCM RAM

10% -

20% -

30% -

40% -

50% -

60% -

0% -

1.3 Hosted Application Service, the most preferred form of

outsourcing

Q: What would be your preferred form of outsourcing?

Insight #1

Page 10: Trends in Collaboration Technology and Open Source Software 2011-2012

Enterprises consider

Collaboration applications to be

as critical as the traditional

Business applications

Insight #2

Page 11: Trends in Collaboration Technology and Open Source Software 2011-2012

2.1 Collaboration applications are equally important as

traditional business applications

More than 75% of organizations rates

collaboration applications more or equally

important as other traditional business

applications. Increasing diversification in

other geographical areas and industries

has resulted in increasing demand of

collaborative applications.

63%

13%8%

17%

More

Important

As

Important

Less

Important

Not so

Important

Q: How important is collaboration and collaboration technology for your enterprise in comparison to

other business applications in your enterprise ?

Insight #2

Page 12: Trends in Collaboration Technology and Open Source Software 2011-2012

2.2 Organizations prefer to outsource collaboration infrastructure

11%

41%

37%

11%

Completely

Substantially

Partially

Not at all

63% of organizations want to outsource

collaboration infrastructure completely or

substantially or partially.

Q: Are you planning to outsource your collaboration infrastructure needs?

Insight #2

Page 13: Trends in Collaboration Technology and Open Source Software 2011-2012

Organizations are looking at a

combination of Open Source,

Cloud and low cost Mobile

Devices as a way to increase

availability and reduce costs for

their Collaboration

Infrastructure.

Insight #3

Page 14: Trends in Collaboration Technology and Open Source Software 2011-2012

Priority of organizations in regards of

collaboration infrastructure is to expand

mobile access. 44% of the organizations

have chosen to expand mobile access to

the collaborative applications to cover

more employees.

30% 30% 44% 15%

Expand to

Cover more

employees

Reduce

cost

Expand

Mobile

access

Improve

reliability

0% -

10% -

20% -

30% -

40% -

50% -

3.1 Immediate plans to increase Mobile Collaboration applications

Q: What would be your next initiative on collaboration infrastructure ?

Insight #3

Page 15: Trends in Collaboration Technology and Open Source Software 2011-2012

3.2 Android takes over BlackBerry and iPhone on collaboration

needs

Majority of organizations prefer Android as

a platform for serving bulk mobile

collaboration needs. Corporate friendly

phone BlackBerry looses the lead for

collaboration technology mobile needs

and innovative iPhone lags behind with

15% preferring it.

10% -

20% -

30% -

40% -

50% -

60% -

0% -

26% 15% 70% 15%

Blackberry iPhone Android Others

Q: Which platform do you see solving the bulk mobile collaboration needs of your business in the next

5 years ?

Insight #3

Page 16: Trends in Collaboration Technology and Open Source Software 2011-2012

15%

33%

30%

22%

Nearly 22% of organizations use OSS

exhaustively for tapping their growing IT

requirements. It presents a huge

opportunity as proprietary licensed or

patented software can take a back seat

given that OSS assures information

security.

75% Linux-

25% Window

50-50 Mix

25% Linux-

75% Window

0% Linux-100%

Window

3.3 OSS has huge scope going forward

Q: What kind of a mix do you have in your IT environment (a mix of Windows, Linux/Unix etc.)?

Insight #3

Page 17: Trends in Collaboration Technology and Open Source Software 2011-2012

7%

56%

33%

4%Very large (>50%)

Large (<25-50%)

Small (<10%-25%)

Very Small (<5%)

11% of organizations have more than

25% mobile workforce accessing

collaboration applications over mobile

devices. As organizations are planning

to expand mobile access for their next

initiative on collaboration infrastructure,

mobile collaboration applications have a

huge scope in immediate years.

3.4 Huge scope for Mobile Collaboration Applications

Q: What's the size of mobile workforce that accesses collaboration applications over a mobile device

in your enterprise (as a percentage of the total number users for the collaboration applications)?

Insight #3

Page 18: Trends in Collaboration Technology and Open Source Software 2011-2012

• With increasing pressure to cut costs, organizations are actively

considering Open Source based Collaboration Technologies.

• Organizations will give preference to such collaboration

technologies that offer great flexibility in dynamically changing

environments while bringing down costs at the same time.

• Advances in Cloud based Services will see it becoming more

preferred outsourcing option across enterprises.

• Organizations are looking to expand over-the-air access to the

collaboration applications beyond Blackberry and iPhone devices.

Wrapping Up

Page 19: Trends in Collaboration Technology and Open Source Software 2011-2012

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For more information, please visit www.mithi.com

About

Page 20: Trends in Collaboration Technology and Open Source Software 2011-2012

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About

Page 21: Trends in Collaboration Technology and Open Source Software 2011-2012

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