triggmine pro: triggered messaging solution for e-commerce

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TriggMine Triggered Messaging for E-commerce

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Page 1: TriggMine PRO: Triggered Messaging Solution for E-commerce

TriggMine

Triggered Messaging for E-commerce

Page 2: TriggMine PRO: Triggered Messaging Solution for E-commerce

came to the website

left his/her contact details

made a first purchase

constantly shopping

1

2

3

4

What do you expect from the client?

Page 3: TriggMine PRO: Triggered Messaging Solution for E-commerce

havent left contact details

long time before purchasing

too expensive

have not bought

what do you actually get?

too longleft the

website

does not shop often

does not shop much

did not complete the registration

doesn't pay attention to the e-mails

didn't leave any feedback

VIP

waiting for discounts

exasperatethe manager

Page 4: TriggMine PRO: Triggered Messaging Solution for E-commerce

Ready business processes to attract, retain, recover and to generate repeat sales

Launch TRIGGMINE PRO

Over 50 e-mails ready to be sent. All you need is just to add your logo and contact details.

Turn on the triggers

We shall provide you with 10 of the best triggering e-mail campaigns, which will increase your conversion rate for more then 20%.

Get the sales

FriedNDs?

???

Like it

feedback

LiKes!

What should be done?

Page 5: TriggMine PRO: Triggered Messaging Solution for E-commerce

10 of the best triggered campaigns

Page 6: TriggMine PRO: Triggered Messaging Solution for E-commerce

Shopping-cart Attraction Activation Acquisition

Abandoned 3 e-mails

Rejected 3 e-mails

Completed 3 e-mails

attempt to register 3 e-mails

Welcome messages 5 e-mail

first-time purchase5 e-mails

second purchase4 e-mail

third purchase3 e-mail

fourth purchase4 e-mail

Best Customer Win-Back Replenishment Special messages

Loyal customer5 e-mail

Best Buyer 7 e-mail

90 days without purchasing1 e-mail

180 days without purchasing 1 e-mail

360 days without purchasing 1 e-mail

registered but haven't made any purchases1 e-mail

repeat sale2 e-mail

after sale service1 e-mail

Birthday2 e-mail

Events1 e-mail

Page 7: TriggMine PRO: Triggered Messaging Solution for E-commerce

Our system monitors the status of the registration

form on your website

came to the website

If the client began to fill the form, but left without

clicking "Register"

Startregistration

We automatically send him a series of 3 e-mails to motivate him

to come return

Failed

Customer returns and registers on your website

Left the website

1. Increase conversion rate.

got an e-mail

returned and registered

Page 8: TriggMine PRO: Triggered Messaging Solution for E-commerce

Thank you for registration

lets be familiar

Follow usin social networks I’ve selected

the best items for you

May I help you?

E-mails are sent to customers who have registered on your website. their purpose is to make friendship, explain about your company and

to lead them to their first purchase.

start a FRIENDSHIP WITH THE CLIENT

2. Welcome series of e-mails

Page 9: TriggMine PRO: Triggered Messaging Solution for E-commerce

3. Abandoned Cart Recovery

Customer add items to shopping cart and left website without completing the order

ABANDONED CART

Customer add items to shopping cart and then removed one/several/all and left website.

REJECTED CART

Thank you for your purchase, please leave feedback, get a discount on your next purchase.

COMPLETED CART

Page 10: TriggMine PRO: Triggered Messaging Solution for E-commerce

Purpose: to thank the client for showing trust to your company, increase

loyalty

Thank youfor your

purchase

Get a feedback

Gift for the next purchase

Announcement ofTHE GREAT PRESENT

OFFER of the additional

itemsPurpose: to make sure if

everything in order, satisfaction of client’s

needs and get a feedback

Purpose: enlarge the lifetime value of the client by

informing him about great present for every fifth

purchase

Purpose: attract the client to make another

purchase. Increase their loyalty

Purpose: help the client with their choice. Motivate them to make their second

purchase faster.

4. Activation: First purchase

Page 11: TriggMine PRO: Triggered Messaging Solution for E-commerce

Fourth purchase

4 e-mail

Third purchase

3 e-mail

Second purchase

4 e-mails

First-time purchase

5 e-mails

Registration

From a lead to BEST BUYER

5. ACQUISITION: from one up to 4 purchases and more

Page 12: TriggMine PRO: Triggered Messaging Solution for E-commerce

Cong

ratu

latio

ns, y

ou

are V

IP

You gotTHE GREAT PRESENT

About your new STATUS How are YOU DOING?

Some usefulADVICE

SECRET wholesale

INVITATIONfor events

6. Best Customer series

Page 13: TriggMine PRO: Triggered Messaging Solution for E-commerce

«We miss you», come back and get 10% discount for any purchase. Remind to the client about the company and motivate him to come back.

90 days without purchasing

“Are we still welcome in your Inbox?”.We are offering better bonus.

180 days without purchasing

The biggest bonus as the last chance to return the client.

360 days without purchasing

7. Win-Back Campaign

90 days

180 days

360 days

Page 14: TriggMine PRO: Triggered Messaging Solution for E-commerce

Knowing a life time value of an item you know when to offer him a new one.

The basics– Lifetime value

You definitely know when the client is ready for a purchase when he needs to renew his supply

Intime offer

Offer a the client alternative option

Cross Sales

You definitely know the client’s preferences

Maximum Personalisation

8. Replenishment Emails

Purchased and item

One m

onth

pass

ed

Need a new one

Got an

e-mail

Page 15: TriggMine PRO: Triggered Messaging Solution for E-commerce

Useful advice

Explain your client how to use purchased item last longer. Send assembly/installation instruction, add some tips and advice from the producer.

Additional Purchases

Add additional useful goods or supplies that may be needed to the client while using the original purchase, apply a discount on their purchase. Sell more and more often.

9. Aftersale rervice

Page 16: TriggMine PRO: Triggered Messaging Solution for E-commerce

Birthday Have been your client for 1 year

Holidays Anniversary purchase

Wishing a happy Birthday and sending

a gift for new purchase

Congratulate the client for being with your store

for 1 year

Congratulate your client with Christmas, New Year, Easter etc.

Congratulate your client with 5th, 10th, 20th

purchase and send him a gift

10. Congratulations e-mails

Page 17: TriggMine PRO: Triggered Messaging Solution for E-commerce

TriggMine PRO

Displayed in real time in all major indicators.

Sales funnel

On the basis of this data, you can send the customer an offer at the most convenient time for him to make a purchase.

The average time between purchases

Report on the effectiveness of each category, trigger and e-mail.

Triggers efficiency

Analysis of the real-time conditions. You do not risk to send the client too many e-mails.

Crossing triggers map

Statistics and reports:

Page 18: TriggMine PRO: Triggered Messaging Solution for E-commerce

Why do you need TriggMine PRO

Save time

Save money

Sell more

Increase loyalty

You do not need to spend time configuring logic and writing letters - we will provide them.

Cost of service is equal to the average salary of employee, and their efficiency is ten times higher.

Through continuous dialogue with customers, you are sending the right message at the right time, when the customer is ready to purchase.

Each client feels special because you are paying a lot of attention to him, care for him and rejoice with bonuses and gifts.

Page 19: TriggMine PRO: Triggered Messaging Solution for E-commerce

Money-back guarantee Result guarantee

If you decide to stop using the service earlier than the paid subscription ends - we will

refund you 100% of the sum paid for the remained of the unused period.

If you do not get the result of the paid period of use - we will refund you 120% of the

paid amount.

You have nothing to lose, we guarantee results or will refund your money!